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HOUSEKEEPING1

Basic Housekeeping
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0% found this document useful (0 votes)
10 views44 pages

HOUSEKEEPING1

Basic Housekeeping
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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HOME

BEAUTIFICATION
UNIT 2: LO1
HOME BEAUTIFICATION
- act of enhancing a home's
appearance to make it more
aesthetically pleasing and
beautiful to the eyes of the
owner and visitors.
Ways to perform home
beautification
1. Using home 2. Performing
accessories to give housekeeping
emphasis on house’s
beauty
What are home
accessories?
- these are furniture that are
easy to replace and move
- movable decorations that
reflects the homeowner’s
taste and create a personal
atmosphere of the home
Purpose of Home
Accessories
- serve as pieces that
compliment home interiors.
- As home accessories can
set the mood and feeling in
the room so that guests
appreciate the abode that
they're invited in.
HOUSEKEEPING
UNIT 2: LO2
HOUSEKEEPING
- or House cleaning
- is the systematic process of making a home neat
and clean
- refers to the upkeep and maintenance of
cleanliness and orderliness in the house, lodging
establishment such as hotel, inn, apartel,
condominium, resort, dormitory or even the
hospital.
Housekeeper
- A person who is responsible for administering
housekeeping maintenance and for insuring that
everything is in order
- They vacuum, sweep, empty trash cans, dust
shelves, clean windows, and mop floors and many
more cleaning .
Responsibilities of a Housekeeper
Responsibilities of a Housekeeper
Types of Housekeeping
1. Domestic
Housekeeping
2. Institutional
Housekeeping
Types of Housekeeping
1. Domestic Housekeeping
- refers to the housekeeping
maintenance in a house
- it covers bedrooms, kitchen, dining,
receiving area, grounds, and the
surrounding areas within a house
Types of Housekeeping
2. Institutional Housekeeping
- applies to the housekeeping
maintenance in commercial lodging
establishments like hotels, resorts,
inns and apartels
Types of Housekeeping
2. Institutional Housekeeping
- Guest rooms - Grounds and
- Hallways and corridors plants
laundry area - Linen and
- Lobby - Pest control
- Offices - Stairways
6 Core Competencies of
Housekeeping and their duties
• Provide • Provide • Clean public
housekeeping valet/butler areas, facilities,
services to service​ and equipment
guests​
• Clean and • Laundry • Deal
prepare linen and with/Handle
rooms for guest intoxicated
incoming clothes guests​
guests
6 Core Competencies of
Housekeeping and their duties
• Provide housekeeping services to guests
​1. Receive housekeeping​ Requests​
2. Provide/ Service​housekeeping requests​
3. Provide advice to guest​
4. Liaise with other​ departments​
6 Core Competencies of
Housekeeping and their duties
• Clean and prepare rooms for incoming guests
​1. Set up equipment and​ Trolleys​
2. Access rooms for​ Servicing​
3. Clean and clear rooms
4. Clean and store trolleys​ and equipment
6 Core Competencies of
Housekeeping and their duties
• Provide valet/butler service​
​1. Provide valet services​ to guests
2. Display professional standards​
3. Care for guest property
4. Clean and store trolleys​ and equipment
6 Core Competencies of
Housekeeping and their duties
• Laundry linen and guest clothes​
​1. Collect laundry for laundering functions
2. Perform laundering functions
3. Process laundered item
4. Return laundered item
6 Core Competencies of
Housekeeping and their duties
• Clean public areas, facilities, and equipment
​1. Select and set up equipment and materials
2. Apply cleaning technique
3. Clean dry and wet areas
4. Maintain and store cleaning equipment and
chemicals
6 Core Competencies of
Housekeeping and their duties
• Deal with/handle intoxicated guests
​1. Determine the level of intoxication
2. Apply appropriate procedures
3. Comply with legislation
Basic standards for an
ideal housekeeping work
1.Cleanliness 5. Eye Appeal
2.Orderliness 6. Safety
3.Sanitation 7.Maintenance
4.Comfort
Basic standards for an
ideal housekeeping work
1.Cleanliness
- All areas are clean
- Furniture and fixtures, windows and
glass panels are free of dusts
- Floors are vacuumed, polished
- Grounds are free of litter and dirt
Basic standards for an
ideal housekeeping work
2. Orderliness
- Furniture and fixtures are
appropriately located
- Linen are clean and properly folded
- Beds are made properly; linen and
mitered and wrinkle free
Basic standards for an
ideal housekeeping work
3. Sanitation
- Garbage are properly disposed of
- Area is protected from pest
infestation and regularly fumigated
Basic standards for an
ideal housekeeping work
4. Comfort
- All areas are properly lighted and
ventilated
- There is minimal form of distraction
- There are sufficient amenities
available
Basic standards for an
ideal housekeeping work
5. Eye Appeal
- Surroundings are soothing to the eyes
- There is suitable interior design and
proper blending of colors
- Paintings and other amenities like
television sets are mounted at eye level
Basic standards for an
ideal housekeeping work
6. Safety
- All areas are free from safety hazards
- House or structure is provided with
safety facilities like fire extinguishers,
emergency alarms, fire exits, etc.
Basic standards for an
ideal housekeeping work
7. Maintenance
- Supplies and materials are available when
needed
- Consumption of supplies is always monitored
- All tools and equipment are properly stored
- Periodic checking of appliances and
equipment
The Five S’s
1. Seiri
2. Seiton
3. Seiso
4. Seiketsu
5. Shitsuke
The Five S’s
1. Seiri - organize
2. Seiton - orderliness
3. Seiso - cleanliness
4. Seiketsu - standardize
5. Shitsuke - discipline
The Five S’s
1. Seiri - sort
2. Seiton - set in order
3. Seiso - shine
4. Seiketsu - standardize
5. Shitsuke - sustain
The Five S’s
1. Seiri (sort)
- eliminate whatever is not
needed by separating needed
tools, parts, and instructions
from unneeded materials
The Five S’s
2. Seiton (set in order)
- Organize whatever remains by
neatly arranging and identifying
parts and tools for ease of use
The Five S’s
3. Seiso (shine)
- Clean the work area by
conducting a cleanup campaign
The Five S’s
4. Seiketsu (standardize)
- Schedule regular cleaning and
maintenance by conducting seir,
seiton and seiso daily
The Five S’s
5. Shitsuke (sustain)
- Make 5s a way of life by forming
the habit of always following the
first four S
Housekeeping Challenge
Instruction:
1. Make a plan or schedule for
cleaning your house. Indicate the
daily, weekly and occasional tasks.
Housekeeping Challenge
Instruction:
2. Do the housekeeping challenge
in your house with your plan or
schedule created. Do the task for a
whole week.
Housekeeping Challenge
Instruction:
3. Take pictures of you doing the
task, the before and after, and post
it to your designated folder in the
MS teams.

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