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Assignment Chapter 6 - Case Study

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13 views

Assignment Chapter 6 - Case Study

Uploaded by

haziqahhamidon66
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CONFIDENTIAL

Read case study below and answer ALL questions

Azman had just graduated from a local university in Johor. As an eldest son, he is responsible to
find job immediately. He had tried to apply various jobs in Klang Valley. Yet, none of them give
good response. Recently, Khazanah Corporations advertised a few job vacancies in different
positions. He then had applied for a marketing executive there. One of the requirements is having
at least two year working experience in work related area, which could not fulfill by him.

Upon hearing the result, he was lucky because he was selected to attend an interview which will
be held two weeks from now. However, he had no ideas as he had no experience about attending
any interview beforehand. He then tried to ask from his friends and families about this. The letter
also indicated that once he was successful in the interview session, he needs to attend training
for one month in Ratchaburi, Thailand.

a. Briefly explain to Azman TWO (2) types of interview.


(4 marks)
1) Pattern interview
-interview that uses a form containing a list of questions to be asked of the interviewee.
2) Direct interview
-type of interview in which only questions directly related to the interviewee’s background
and his or her qualifications for a particular job are asked during the interview.

b. List FIVE (5) functions of selection interview.


(4 marks)
1) The interviewer can emphasize areas of particular concern to the organization.
2) The applicant’s self-expression, confidence, poise, and appearance can be readily
assessed.
3) The interviewer can ask questions to clarify any ambiguous areas about the applicant’s
background.
4) The applicantcan ask additional questionsabout the job and the organization.
5) The applicant can emphasize certain areas about his or her background that might be
helpful in making an employment decision.

c. Identify FIVE (5) types of common interviewing mistakes that might be done by an
interviewer.
(5 marks)
1) Doing too much talking.
2) Jumping to hasty conclusions about the applicant.
3) Interviewer possessing inadequate knowledge about the job.
4) Allowing the order interviews to affect overall rating.
5) Not involving other employees in the interview process.
d. List and explain THREE (3) types of test
(4 marks)
1) Performance or achievement test
- Determine how well an applicant can perfrm those task for which he or she is being
considered
2) Intelligence test
- Determine one’s mental and reasoning abilities.
3) Personality Test
- Determine whether an applicant possesses certain characteristics needed for job
success.

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