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Ubona UDial Two Factor Authentication Guide

Usial

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76 views

Ubona UDial Two Factor Authentication Guide

Usial

Uploaded by

arpitgupta8808
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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Ubona UDial Two-Factor Authentication Guide

Completing Sign In with Two-Factor Authentication

Once a user is added, Ubona will send in SMS a two-factor authentication Secret Key to the
Phone Number of the agent (Note: SMS will be sent to the Phone Number entered. Hence, Phone
Number should be a valid Phone Number). Following is a screenshot of the SMS that the user
will receive.

Fig: Two-Factor Authentication and Registration Completion SMS

The users need to perform the following steps to complete the registration.
● Users need to download a two-factor authentication mobile application. Android users
can download Google Authenticator from Google Play Store. iOS users can download
the same app from the App Store.
Fig: Google Authenticator in Play Store

Fig: Google Authenticator in App Store

● As a substitute, users can also download and enable two-factor authentication browser
extensions like Authenticator on Chrome or Mozilla.
Fig: Authenticator on Chrome

Fig: Authenticator on Mozilla

● Once downloaded and running, users need to configure the secret key from SMS
manually in the authenticator. Please follow the below steps.
● The browser extension icon will be present to the right side of the navigation bar on the
browser. Click on the Icon.
Fig: Authenticator Icon on Browsers

● Click on Edit option and then Add

● Click on Manual Entry


● Enter the App name and Secret Key from SMS and click on OK

● Once QR code is scanned, it will generate a 6-digit verification code for the entered
username and app name UDial. This 6-digit verification code renews after a specified
amount of time. Users need to enter this verification code to login to the UDial
application. The screen look as follows.

Fig: Google Authenticator on Mobile Device


Logging In with 2FA Verification Code

Both admin and agent login require two-factor authentication verification code.

Fig: Admin/Agent login page

● Once the user enters username and password, validates reCaptcha and submits login, the
two factor authentication page pops out prompting a verification code.

Fig: Admin/Agent two-factor authentication


● Users need to authenticate their login by entering the correct verification code displayed
in their mobile app or browser extension. In case of wrong verification code, the page
will display authentication errors. Every user is allowed to enter a maximum number of
10 wrong attempts at a time. If the maximum number of incorrect attempts is reached, the
user has to wait a penalty time of five minutes before they can attempt login again.

Fig: Incorrect attempt - login

Fig: Account is blocked for five minutes on 10 wrong attempts

Once the user enters the correct verification code displayed in the mobile application or browser
extension, the user will be redirected to the home page of the application as per the role. This
completes the user registration process with two-factor authentication login.

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