APC AP44XX - Quick Start
APC AP44XX - Quick Start
AP4421, AP4422, AP4423, AP4424, AP4430, AP4431, AP4432, AP4433, AP4434, AP4450,
AP4452, AP4452J, AP4453
990-5852C-001
Publication Date: 7/2019
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APC by Schneider Electric Legal Disclaimer
The information presented in this manual is not warranted by APC by Schneider Electric to be authoritative,
error free, or complete. This publication is not meant to be a substitute for a detailed operational and site
specific development plan. Therefore, APC by Schneider Electric assumes no liability for damages, violations of
codes, improper installation, system failures, or any other problems that could arise based on the use of this
Publication.
The information contained in this Publication is provided as is and has been prepared solely for the purpose of
evaluating data center design and construction. This Publication has been compiled in good faith by APC by
Schneider Electric. However, no representation is made or warranty given, either express or implied, as to the
completeness or accuracy of the information this Publication contains.
Copyright, intellectual, and all other proprietary rights in the content (including but not limited to software, audio,
video, text, and photographs) rests with APC by Schneider Electric or its licensors. All rights in the content not
expressly granted herein are reserved. No rights of any kind are licensed or assigned or shall otherwise pass to
persons accessing this information.
Receiving Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Please Recycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
User Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Product Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Front Panel Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Load Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Network Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
10/100 Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation .................................................................................................. 7
Cage Nuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Mounting Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Horizontal mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Recessed horizontal mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
The addition of this symbol to a Danger or Warning safety label indicates that an electrical
hazard exists which will result in personal injury if the instructions are not followed.
This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.
DANGER
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death
or serious injury.
WARNING
WARNING indicates a potentially hazardous situation which, if not avoided, can result in death
or serious injury.
CAUTION
CAUTION indicates a potentially hazardous situation which, if not avoided, can result in minor or
moderate injury.
NOTICE
NOTICE addresses practices not related to physical injury including certain environmental
hazards, potential damage or loss of data.
The length of a power supply cord shall not exceed 4.5 meters, minimum length shall be 1.5 meters
unless intended for special installation, such as dedicated equipment intended to be mounted near a
receptacle.
Additional Documentation
You can find relevant additional documentation for the Rack ATS, including updates to the User Guide,
on the APC by Schneider Electric website, www.apc.com. Other technical publications (white papers,
for example) are also available on the website.
Specification sheets: Specification sheets list electric capabilities, recommendations, physical limits, and
safety approvals for individual Rack ATS models.
User Guide: The User Guide contains additional information about management interfaces, user
accounts, customization, and security.
Security Handbook: The Security Handbook explains different security settings for the Rack ATS in
depth.
Receiving Inspection
Inspect the package and contents for shipping damage, and make sure that all parts were sent. Report
any shipping damage immediately to the shipping agent, and report missing contents, damage, or other
problems immediately to APC by Schneider Electric or your APC by Schneider Electric reseller.
Please Recycle
The shipping materials are recyclable. Please save them for later use, or dispose of them appropriately.
User Comments
We welcome your comments about this document. Contact www.apc.com.
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Rack Automatic Transfer Switch (1 U or 2 U)
Serial Communication cable, RJ12 to female DB-9
Screw
Cage nut
Clip-on retainer
1-U rack-mount bracket kit (provided with 1-U Rack ATS)
2-U rack-mount bracket kit (provided with 2-U Rack ATS)
Additional options
Front and rear rail segments AP7768 (not provided)
Cord retention bracket AP7769 (not provided)
NOTE: Install the Rack ATS with front and rear rail segments for increased stability. The front/rear rail
segments and cord retention bracket are available on the APC by Schneider Electric website,
www.apc.com.
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NOTE: Your Rack ATS is configured so the display backlight turns off after 10 minutes of inactivity.
Press any display navigation button to illuminate the backlight.
Item Function
Preference A/B Button Press to set a preferred source: the first press sets source A, the second
press sets source B, and the third press sets no preference.
Source A and B LEDs Indicates preferred source. If no source is preferred, both LEDs are
illuminated. You can also see preferred source on the LCD Display.
Input Connector LEDs Provide information about input voltage from each source. If the RMS
input voltage and measured frequency are within the selected tolerance
range, the corresponding LED will be illuminated. In a normal operating
condition (full source redundancy) both sets of LEDs are illuminated.
Output Connector LEDs Indicate which source is being used for the output (only one path will be
illuminated at any time). Together, the Source Preference LEDs, the
Connector LEDs, and the Output LED show the power flow through the
ATS.
Output LED Shows that voltage is available at the output for the ATS.
LCD Display View ATS status, settings, and product information. See the User Guide
on www.apc.com for more information on LCD display screens.
Display navigation buttons On the LCD Display, icons indicate the purpose of adjacent buttons.
Home: Press to move through monitor screens or return to monitor
screens from sub-menus.
Down: Press to move through monitor screens or menu items.
Select: Press to select menu items or navigate to the main menu from
monitor screens.
Serial port Connect your computer to the ATS for local access to the command line
interface. Use the supplied Serial Communication cable (APC by
Schneider Electric part number 940-0144A).
Condition Description
Green The Rack ATS current is below the Near Overload Warning
threshold.
Yellow The Rack ATS current is above the Near Overload Warning
threshold.
Red The Rack ATS current is above the Overload Alarm threshold.
Condition Description
Off The device that connects the Rack ATS to the network is off or not
operating correctly.
Flashing Green The Rack ATS is receiving data packets from the network at 10
Megabits per second (Mbps).
Flashing Orange The Rack ATS is receiving data packets from the network at 100
Megabits per second (Mbps).
Solid Green or Orange The Rack ATS is receiving no network traffic.
Condition Description
Off The Rack ATS is connected to an unknown network.
Solid green The Rack ATS has valid TCP/IP settings.
Flashing green The Rack ATS does not have valid TCP/IP settings.1
Solid orange A hardware failure has been detected in the Rack ATS.
Flashing orange The Rack ATS is making BOOTP requests.
DANGER
HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH
• High leakage current from attached loads is possible. If total leakage current will
exceed 3.5mA, attach a ground wire from the Rack ATS supplementary ground
(M4 thread) to a reliable ground in your facility before energizing the Rack ATS.
• Do not operate the Rack ATS with the covers removed.
• No user-serviceable parts inside. Refer servicing to qualified personnel.
• Use only the supplied hardware for attaching mounting and cable control
accessories.
• Use indoors only in a dry location.
Failure to follow these instructions will result in death or serious injury.
Cage Nuts
APC by Schneider Electric offers a cage nut hardware kit (AR8100) for use with square holes.
Installation
CAUTION
FALLING EQUIPMENT HAZARD
Do not install cage nuts vertically with the ears engaging the top and bottom of the
square hole.
Failure to follow these instructions can result in injury or equipment damage.
2. Place the cage nut tool on the other side of the cage nut ns1768a
Removal
gen0188a
Horizontal mounting
1. Choose a mounting position for the Rack ATS with
either the digital display or the rear panel facing
out of the enclosure.
2. Attach the mounting brackets to the Rack ATS
pdu0352a
using the provided flat-head screws.
pdu0353a
Recessed horizontal mounting
You can mount the Rack ATS in a recessed configuration by attaching the brackets as shown in the
following illustration:
pdu0369a
NOTICE
• Do not plug an ATS into a generator without the protection of a Double Conversion
On-Line Uninterruptible Power Supply (UPS).
• ATS models are compatible with only a Double Conversion On-Line UPS and not a Line
Interactive UPS. (See White Paper 1 on www.apc.com for more information.)
Plug the ATS into two power sources that are independent of each other. The Rack ATS protects your
equipment by drawing from a secondary power source when the primary source becomes unstable or
unavailable. Without two independent sources, the Rack ATS is unable to protect your equipment.
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Source Configurations
NOTE: The default login and password is apc. You will be prompted to enter a new password the first
time you connect to the ATS.
You must configure the following TCP/IP settings before the Rack ATS can operate on a network:
• IP address of the Rack ATS
• Subnet mask
• Default gateway (See the User Guide on www.apc.com for more information about the watchdog
role of the default gateway.)
NOTE: If a default gateway is unavailable, use the IP address of a computer that is located on the
same subnet as the Rack ATS and is usually running. The Rack ATS uses the default gateway to
test the network when traffic is very light.
NOTE: Do not use the loopback address (127.0.0.1) as the default gateway address. It disables
the network connection of the Rack ATS and requires you to reset TCP/IP settings to their
defaults using a local serial login.
NOTE: Most software firewalls must be temporarily disabled for the Wizard to discover unconfigured
Rack ATSs.
NOTE: If no servers are available, see “Device IP Configuration Wizard” on page 9, “Local access to the
command line interface (CLI)” on page 11, or “Remote access to the CLI” on page 11 to configure the
TCP/IP settings.
BOOTP: For the Rack ATS to use a BOOTP server to configure its TCP/IP settings, it must find a
properly configured RFC951-compliant BOOTP server.
1. In the BOOTPTAB file of the BOOTP server, enter the Rack ATS’s MAC address, IP address,
subnet mask, and default gateway, and, optionally, a bootup file name. Look for the MAC address
on the bottom of the Rack ATS.
2. When the Rack ATS reboots, the BOOTP server provides it with the TCP/IP settings.
– If you specified a bootup file name, the Rack ATS attempts to transfer that file from the
BOOTP server using TFTP or FTP. The Rack ATS assumes all settings specified in the bootup
file.
– If you did not specify a bootup file name, you can configure the other settings of the Rack ATS
remotely through its Web UI (see “Web UI” on page 13) or CLI (see “Remote access to the
CLI” on page 11) The default user name and password are apc for both interfaces. You will be
instructed to change your password after your initial login. To create a bootup file, see your
BOOTP server documentation.
DHCP: You can use an RFC2131/RFC2132-compliant DHCP server to configure the TCP/IP settings for
the Rack ATS.
1. The Rack ATS sends out a DHCP request that uses the following to identify itself:
– A Vendor Class Identifier (APC by default)
– A Client Identifier (by default, the MAC address of the Rack ATS)
– A User Class Identifier (by default, the identification of the application firmware installed on the
Rack ATS)
– A Host Name (by default, apcXXYYZZ with XXYYZZ being the last six digits of the ATS serial
number). This is known as DHCP Option 12.
2. A properly configured DHCP server responds with a DHCP offer that includes all the settings that
the Rack ATS needs for network communication. The DHCP offer also includes the Vendor
Specific Information option (DHCP option 43). The Rack ATS can be configured to ignore DHCP
offers that do not encapsulate the APC cookie in DHCP option 43 using the following
hexadecimal format. (The Rack ATS does not require this cookie by default.)
Option 43 = 01 04 31 41 50 43
– The first byte (01) is the code.
– The second byte (04) is the length.
– The remaining bytes (31 41 50 43) are the APC cookie.
See your DHCP server documentation to add code to the Vendor Specific Information option.
NOTE: By selecting Require vendor specific cookie to accept DHCP Address in the Web
UI, you can require the DHCP server to provide an “APC” cookie, which supplies information
to the Rack ATS.
This section summarizes communication of the Rack ATS with a DHCP server. For more detail about
how a DHCP server can configure the network settings for a Rack ATS, see the User Guide on
www.apc.com.
NOTE: After the IP address of the Rack ATS is configured, you can access the Rack ATS using Telnet or
SSH, without first using ARP and Ping. You must enable Telnet before using it, so SSH is required for
initial CLI configuration.
1. Use ARP to define an IP address for the Rack ATS and use the MAC address of the Rack ATS in
the ARP command. For example, to define an IP address of 156.205.14.141 for a Rack ATS that
has a MAC address of 00 c0 b7 63 9f 67, use one of the following commands:
– Windows command format:
arp -s 156.205.14.141 00-c0-b7-63-9f-67
– LINUX command format:
arp -s 156.205.14.141 00:c0:b7:63:9f:67
NOTE: The MAC address can be found on the bottom of the ATS.
2. Use Ping with a size of 113 bytes to assign the IP address defined by the ARP command. For
example:
– Windows command format:
ping 156.205.14.141 -l 113
– LINUX command format:
ping 156.205.14.141 -s 113
3. Use SSH to access the Rack ATS at its newly assigned IP address. For example:
ssh [email protected] -c aes256-cbc
where -c indicates the cipher (aes256-cbc or 3des-cbc).
4. Use apc for the user name and password the first time you access the device.
NOTE: You will be prompted to change the password on first use.
See “Configure TCP/IP settings in the CLI” on page 12 to finish the configuration.
Web UI
You can use the latest version of Microsoft Internet Explorer® (IE) or Edge®, Google Chrome®, Apple
Safari®, or Mozilla Firefox® to access the device through its Web UI. Other commonly available browsers
and versions may work but have not been fully tested.
The ATS cannot work with a proxy server. Before accessing the Web UI of the ATS, do one of the
following:
• Configure the browser to disable the use of a proxy server for your ATS.
• Configure the proxy server so that it does not proxy the specific IP address of your ATS.
To use the Web browser to configure Rack ATS options or to view the event and data logs, you can use
either of the following protocols:
• The HTTP protocol (disabled by default), which provides authentication by user name and
password but no encryption.
• The HTTPS protocol (enabled by default), which provides extra security through Secure Sockets
Layer (SSL) and encrypts user names, passwords, and data being transmitted. It also provides
authentication of Rack ATSs by means of digital certificates.
To access the Web UI and configure the security of your unit on the network:
1. Type the IP address (or DNS name if configured) into your Web browser’s address bar.
You may receive a message that the Web page is not secure. This is normal, and you can
continue to the Web UI. The warning is generated because your Web browser does not
recognize the default certificate used for encryption over HTTPS. However, information
transmitted over HTTPS is still encrypted. See the Security Handbook on www.apc.com for
more details on HTTPS and instructions to resolve the warning.
2. Enter the user name and password. NOTE: By default, apc and apc is the user name and
password for the Super User. You will be prompted to change the password on first use.
3. Select and configure the type of security you want by selecting the Configuration tab, and then
the Security or Network menu from the top menu bar. (This option is only available for
Administrators and Super Users).
See the Security Handbook or User Guide, available at www.apc.com, for more information on
selecting and configuring network security.
To use Telnet to access the Rack ATS from any computer on the same network:
1. At a command prompt, use the following command line, and then press ENTER until the User
Name prompt appears. (You may have to press ENTER up to 3 times.):
telnet address
NOTE: For address, use the Rack ATS IP address (or DNS name if configured).
2. Enter the user name and password (by default, apc and apc for the Super User).
NOTE: You will be prompted to change the password on first use.
See the Security Handbook or the User Guide on www.apc.com for more information on configuring
and using SSH.
SNMP
SNMP is disabled by default. You must be an Administrator or Super User to enable or disable SNMP
access. Go to Configuration > Network > SNMPv1 or SNMPv3 > Access in the Web UI, or use the
SNMP or SNMPv3 commands in the CLI. See the User Guide on www.apc.com for more information.
To use StruxureWare Data Center Expert or EcoStruxure to manage the Rack ATS, you must have
SNMPv1 or SNMPv3 enabled in the unit interface. For SNMPv1, Read access allows StruxureWare
devices to receive traps from the Rack ATS. Write access is required while you set the StruxureWare
device as a trap receiver. See your StruxureWare Data Center Expert or EcoStruxure IT documentation
for detailed instructions.
All user names, passwords, and community names for SNMPv1 are transferred over the network as
plain text. If your network requires the high security of encryption, disable SNMPv1 access and use
SNMPv3 instead.
SNMPv1
After you add the PowerNet® MIB to a standard SNMP MIB browser, you can use that browser for SNMP
access to the Rack ATS. The community name used as an identifier when SNMPv1 traps are sent to this
trap receiver. You can set a read community name and a read/write community name.
To enable or disable FTP Server access, you must be an Administrator. In the Web UI, click
Configuration, click Network, and then click FTP server.
NOTE: FTP transfers files without encryption. For higher security, disable the FTP server, and transfer
files with SCP. Selecting and configuring Secure SHell (SSH) enables SCP automatically. However, SCP
will not allow a file transfer until the Super User default password (apc) is changed.
NOTE: You can use FTP or SCP to configure and update the ATS with StruxureWare Data Center
Expert as long as the same protocol is enabled on both the ATS and StruxureWare. See your
StruxureWare Data Center Expert documentation for details.
The Rack ATS can be set to Narrow, Medium, or Wide voltage ranges, depending on the power
conditions of your system. The default setting is Wide.
DANGER
HAZARDOUS VOLTAGE
Do not operate the Rack ATS outside Rated Voltage (+/- 10%). Voltage ranges in the
table represent software control of switching behavior, not input voltages for use.
Failure to follow these instructions will result in death or serious injury.
NOTE: For any TransferRange value, enter a whole number within the configurable range for your
ATS.
Terms of Warranty
APC by Schneider Electric warrants its products to be free from defects in materials and workmanship
for a period of two years from the date of purchase. APC by Schneider Electric will repair or replace
defective products covered by this warranty. This warranty does not apply to equipment that has been
damaged by accident, negligence or misapplication or has been altered or modified in any way. Repair
or replacement of a defective product or part thereof does not extend the original warranty period. Any
parts furnished under this warranty may be new or factory-remanufactured.
Non-transferable Warranty
This warranty extends only to the original purchaser who must have properly registered the product. The
product may be registered at the APC by Schneider Electric website, www.apc.com.
Exclusions
APC by Schneider Electric shall not be liable under the warranty if its testing and examination disclose
that the alleged defect in the product does not exist or was caused by end user’s or any third person’s
misuse, negligence, improper installation or testing. Further, APC by Schneider Electric shall not be
liable under the warranty for unauthorized attempts to repair or modify wrong or inadequate electrical
voltage or connection, inappropriate on-site operation conditions, corrosive atmosphere, repair,
installation, exposure to the elements, Acts of God, fire, theft, or installation contrary to APC by
Schneider Electric recommendations or specifications or in any event if the APC by Schneider Electric
serial number has been altered, defaced, or removed, or any other cause beyond the range of the
intended use.
Warranty Claims
Customers with warranty claims issues may access the APC by Schneider Electric customer support
network through the Support page of the APC by Schneider Electric website, www.apc.com/support.
Select your country from the country selection pull-down menu at the top of the Web page. Select the
Support tab to obtain contact information for customer support in your region.
APC by Schneider Electric will not knowingly sell its products for use in such applications unless it
receives in writing assurances satisfactory to APC by Schneider Electric that (a) the risks of injury or
damage have been minimized, (b) the customer assumes all such risks, and (c) the liability of APC by
Schneider Electric is adequately protected under the circumstances.
Hospital-grade wiring devices and leakage current protection may be ordered as options on many APC
by Schneider Electric UPS systems. APC by Schneider Electric does not claim that units with these
modifications are certified or listed as hospital-grade by APC by Schneider Electric or any other
organization. Therefore these units do not meet the requirements for use in direct patient care
USA.FCC
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with this user
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference. The user will bear sole responsibility for correcting
such interference.
Canada.ICES
This Class A digital apparatus complies with Canadian ICES-003.
Japan.VCCI
This is a Class A product based on the standard of the Voluntary Control Council for Interference by
Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio
disturbance may occur, in which case, the user may be required to take corrective actions.
European Union
This product is in conformity with Electromagnetic Compatibility (EMC) requirements set forth by the EU
directive 2014/30/EU of the European parliament and of the council of 26 February 2014 on the
harmonization of the laws of the Member States relating to electromagnetic compatibility.
This product has been tested and found to comply with the limits for Class A Information Technology
Equipment according to CISPR 32/EN 55032:2015 for Emissions and EN 55024:2010+A1:2015 for
Immunities.
Attention: This is a Class A product. In a domestic/residential environment this product may cause radio
interference in which the user may be required to take adequate measures
Worldwide Customer Support
Customer support for this or any other product is available at www.apc.com
© 2019 APC by Schneider Electric. APC, PowerNet, NetShelter, and StruxureWare are trademarks of
by Schneider Electric SE or its subsidiaries. All other brands may be trademarks of their respective
owners.
990-5852C-001 7/2019