TT Kelola
TT Kelola
The discussion questions to follow cover the key learning points of this chapter. Reading of some of
the additional reference material will enhance the depth of the students’ knowledge and
understanding of these areas.
1. What stakeholder groups might directors of a company have to take into consideration, and
Directors of a company might have to take into consideration various stakeholder groups, including
employees, suppliers, customers, banks, and other creditors, the government, and various interest
groups such as environmental groups. These stakeholders have an interest in the company's
performance and activities because the company's actions can impact them directly or indirectly.
The interests of these stakeholders can impact the company in several ways. For example,
employees are concerned with their pay, working conditions, and future pension benefits, which can
affect their motivation and productivity. Customers' satisfaction can influence the company's
reputation and sales. Suppliers and creditors are interested in the company's financial stability,
which affects their willingness to do business with the company. The government and interest
groups may influence the company to act in a socially responsible manner, considering social,
ethical, and environmental factors. Overall, the company's long-term success is dependent on its
stakeholders, and their interests can significantly impact the company's operations and strategy.
Pemangku kepentingan dalam suatu organisasi sering memiliki kepentingan yang beragam dan
terkadang bertentangan. Misalnya, pemegang saham cenderung fokus pada maksimalisasi
keuntungan, sementara komunitas lebih mementingkan tanggung jawab sosial. Selain
itu, manajemen mungkin lebih mengutamakan kinerja jangka pendek, sedangkan karyawan ingin
investasi jangka panjang dalam pelatihan. Konflik juga muncul dalam alokasi sumber daya, di mana
karyawan menginginkan upah lebih tinggi, sedangkan manajemen ingin reinvestasi. Selain
itu, regulasi yang ketat dapat menghambat inovasi yang diinginkan oleh pengusaha. Konflik juga
terlihat antara kepuasan pelanggan dan pengendalian biaya, di mana pelanggan menginginkan
kualitas tinggi, tetapi manajemen lebih fokus pada efisiensi biaya. Memahami konflik ini penting
untuk menciptakan strategi yang seimbang dan melibatkan dialog terbuka untuk mengurangi
ketegangan antar pemangku kepentingan.
In contrast, stakeholders encompass a broader group that includes any individual or group impacted
by the company's activities. This can include employees, customers, suppliers, and the community,
among others. Stakeholders' interests are not always legally protected to the same extent as
shareholders' interests, and their roles can vary significantly depending on national laws and
customs. While stakeholders may not have the same direct influence as shareholders, their interests
are crucial for the company's long-term success and sustainability.
The roles of shareholders and stakeholders can sometimes be in conflict, as shareholders may
prioritize financial returns, while stakeholders may have diverse interests, such as job security,
product quality, or environmental concerns. However, both groups are essential for the company's
overall governance and performance.
5. ‘A company’s long-term success is dependent on its stakeholders, therefore it can no more fail
to take stakeholders’ interests into consideration than it can those of its shareholders.’ Critically
The statement emphasizes the importance of considering stakeholders' interests alongside those of
shareholders for a company's long-term success. Stakeholders include a wide range of groups such
as employees, customers, suppliers, local communities, and environmental and social groups, all of
whom are impacted by the company's activities. While shareholders are primarily concerned with
maximizing shareholder value, stakeholders have diverse interests that can affect the company's
sustainability and operations.
The corporate governance framework should recognize the rights of stakeholders established by law
or mutual agreements and encourage cooperation between corporations and stakeholders to create
wealth, jobs, and sustainable enterprises. This highlights the necessity for companies to consider
stakeholders' interests as part of their long-term strategy, as stakeholders play a crucial role in the
company's future.
However, the extent to which stakeholders' interests are considered can vary depending on national
laws and customs, and the individual company's approach. In some jurisdictions, shareholders' rights
are more strongly protected than those of stakeholders, which can lead to a focus on shareholder
value. Despite this, the recognition of stakeholders' interests is increasingly seen as critical to
generating long-term shareholder wealth and effective risk management.
In conclusion, while the primary corporate objective is often to enhance shareholder value, the
impact of the company's activities on its stakeholders must also be considered to ensure long-term
success and sustainability. Therefore, companies cannot ignore stakeholders' interests any more
than they can ignore those of shareholders.
6. What corporate governance mechanisms might help with representing the views of stakeholders?
Corporate governance mechanisms that might help with representing the views of stakeholders
include recognizing the rights of stakeholders established by law or through mutual agreements and
encouraging active cooperation between corporations and stakeholders. This can involve
mechanisms such as employee representation on boards and employee stock ownership plans,
which enable stakeholder participation. Additionally, the corporate governance framework should
allow for performance-enhancing mechanisms for stakeholder participation and ensure that
stakeholders have access to relevant information to participate effectively.