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CLIENT FEEDBACK FORM - Basic Hand Spa

Client Feedback Form during actual Performance in Basic Hand Spa

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Nor Jessa Ann Pabualan
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32 views1 page

CLIENT FEEDBACK FORM - Basic Hand Spa

Client Feedback Form during actual Performance in Basic Hand Spa

Uploaded by

Nor Jessa Ann Pabualan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CLIENT FEEDBACK FORM

Thank you for taking the time to provide feedback on your recent massage experience.
I appreciate your honest feedback as I continue to improve my practice and skills to
create the best client experience possible.

5 = Excellence 4 = Good 3 = Average 2 = Fair 1 = Poor/Disagree

Please circle
Score Comments

The appointment-making process was 5 4 3 2 1


pleasing and favorable.
The therapist listened to my needs and 5 4 3 2 1
the session was successful.
The therapist was clean, wearing PPE 5 4 3 2 1
and with proper hygiene.
The massage was relaxing and 5 4 3 2 1
comforting.
I received the type of hand spa that I 5 4 3 2 1
expected.
The therapist started and ended the 5 4 3 2 1
session successfully and with
satisfaction.
I felt comfortable throughout the entire 5 4 3 2 1
session. (e.g. good positioning of the
arm, proper application of hand scrub,
proper application of massage oil/lotion,
etc.)
Materials used was clean and organized. 5 4 3 2 1

On a scale from 0-10, how likely are you to recommend points/rating for my service?

(Not likely at all) 0 1 2 3 4 5 6 7 8 9 10 (Extremely likely)

If I earned a score “8” or lower, what 1 thing could I do to bring my score to a “9” or “10”?
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Clients Name: _______________________________________ Date: _____________ Signature:


___________

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