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Basics of Communication

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Ritvik Arora
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7 views

Basics of Communication

Class notes

Uploaded by

Ritvik Arora
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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 WHAT IS COMMUNICATION?

 BACKGROUND TO COMMUINICATION

 MODERN COMMUNICATION

 THE COMMUNICATION COMPONENTS

 THE PROCESS OF COMMUNICATION

 VERBAL,NON-VERBAL AND VISUAL COMMUNICATION

Etymology or Origin

 The root word of Communication is the Latin word

 “Communicare”

 which means “ to make common to many, share

 Therefore, Communication

 Imparting or exchanging of information by speaking, writing, or using some other medium.

 Transmission, imparting, transferring , conveying, reporting, presenting, passing on, handing


on, relay, conveyance

 Sending or Receiving information

 Communication is the process of passing information and understanding from one person to
another.” In simple words it is a process of transmitting and sharing ideas, opinions, facts,
values etc. from one person to another or one organization to another .

 Communication is the process of passing information and understanding from one person to
another.” In simple words it is a process of transmitting and sharing ideas, opinions, facts,
values etc. from one person to another or one organization to another .


 Process of Communication

 Step I Idea Formulation(Sender)


 Step II Encoding(Sender)
 Step III Decoding(Receiver)
 Step IV Feedback(Receiver)

Importance/Objectives of Communication
 Information
 Problem Solving and Decision Making
 Generating Motivation
 Building Human Relations
 Providing Job satisfaction
 Maintaining Relationship with External Agencies
 To Boost Morale
 Order and Instructions
 Advice, Counseling, Persuasion and suggestion
 Education and Training
Types of communication
 Verbal Communication
 Non- Verbal communication
 Visual Communication

Verbal communication
• Uses spoken words to convey messages, thoughts, and ideas.
• Pitch and tone can convey emotions and how the speaker views
the listener. (Both Oral and Written Communication)
• Non-verbal communication
• Includes facial expressions, body movement, gestures, eye
contact, touch, space, pitch, and tone. Non-verbal cues can often
add meaning and context to verbal communication.
Visual communication
Uses images, symbols, and graphics to convey messages. Visual
communication can include charts, photographs, sketches,
video, graphs, and emojis and GIFs. Visual communication can
be used to supplement verbal communication, making it easier
to understand

Written vs Oral Communication

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