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Client Arrive

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4 views

Client Arrive

Uploaded by

kamihimedienlua
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Client arrive

Greeting everyone! Today I will tell you as a tourguide what to do when the client
arrive
So the No.1 thing you need to remember is to smile to your client
They might travel far! They might get tired due to hot weather or just simply car
sick
So your smile will make there feeling better there anxious will be reduce a lot
because your appearance really friendly. The client also anxious as you do so
remember to be patient and give them a happy welcome
Then on the next step is sorting out seating. Of course sitting to discuss and give
information is better than standing right it’s more comfortable. One more thing
when sitting they can see your beautiful decoration at the main hall more clearly.
If starting the tour, you have ensure every client luggage have been sent to place
at the boot or the luggage room. Lost luggage is a big no no it’s not gonna
happened, lost luggage at the airport is enough
Before starting off, stand up in the coach and introduce the driver and yourseft
don’t forget to point out emergency exit. Some people might think why you have
to introduce the driver? They are your partner in the tour they give you a save
drive a big help.
After all that hard stuff phewwwww, you can now sit and start commentary on
the sight. Giving information and make the tour fun and smoothly. At least don’t
forget the information of the sight on your tour )))))
Client arrive translate
1.Smile to the client:
When starting a tour, we have to create
a most positive and joyful energy
source. Then express that energy to
everyone in the tour. Let's all join hands
to create a happy trip.

2.Sort out seating: To avoid unwanted


accident, each customer must have
their own seat and don’t seat belt too.
Beside that pay attention to children,
the elders and customer whom have a
health problem. They should be priority
when sort out seat.
3.When your customer can see their
luggages has been tidily stored, they
will feel more secure and relief to enjoy
the tour. Beside that the tour manager
is also easier to manage those
belonging, avoiding lost or stolen
luggage
4.You have to stand in front when doing
introduction because it is more polite to
stand. As you standing everyone can
see you clearly even the one at the far
back.
5.Sit down and start commentary: But
then when the … start to move, you
must seat to avoid breaking moment
might make you fall.

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