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Routledge Handbook of Football
Business and Management
Football is the world’s most valuable sport, generating bigger revenues, as well as being watched
and played by more people, than any other. It is virtually impossible to understand the business
of sport without understanding the football industry. This book surveys contemporary football
in unparalleled breadth and depth.
Presenting critical insights from world-leading football scholars and introducing football’s
key organisations, leagues and emerging nations, it explores key themes from governance and
law to strategy and finance, as well as cutting-edge topics such as analytics, digital media, and
the women’s game.
This is essential reading for all students, researchers and practitioners working in football,
sport business, sport management or mainstream business and management.
Paul Widdop is Senior Research Fellow in Sport Business at Leeds Beckett University, UK.
His research explores social and economic networks on the consumption and production of
Sport. He has published widely in areas of sport and popular culture including articles in Journal
of Consumer Culture, Cultural Sociology, Cultural Trends, Political Behaviour, Electoral Studies, and
Leisure Sciences.
Edited by
Simon Chadwick, Daniel Parnell,
Paul Widdop and Christos Anagnostopoulos
First published 2019
by Routledge
2 Park Square, Milton Park, Abingdon, Oxon OX14 4RN
and by Routledge
711 Third Avenue, New York, NY 10017
Routledge is an imprint of the Taylor & Francis Group, an informa business
© 2019 selection and editorial matter, Simon Chadwick, Daniel Parnell,
Paul Widdop and Christos Anagnostopoulos; individual chapters,
the contributors
The right of Simon Chadwick, Daniel Parnell, Paul Widdop and Christos
Anagnostopoulos to be identified as the authors of the editorial material, and of
the authors for their individual chapters, has been asserted in accordance with
sections 77 and 78 of the Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this book may be reprinted or reproduced or
utilised in any form or by any electronic, mechanical, or other means, now
known or hereafter invented, including photocopying and recording, or in any
information storage or retrieval system, without permission in writing from
the publishers.
Every effort has been made to contact copyright-holders. Please advise
the publisher of any errors or omissions, and these will be corrected in
subsequent editions.
Trademark notice: Product or corporate names may be trademarks or registered
trademarks, and are used only for identification and explanation without intent
to infringe.
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library
Library of Congress Cataloging-in-Publication Data
A catalog record has been requested for this book
ISBN: 978-1-138-57907-1 (hbk)
ISBN: 978-1-351-26280-4 (ebk)
Typeset in Bembo
by Deanta Global Publishing Services, Chennai, India
Contents
List of contributors ix
Acknowledgements xx
7 Football law 71
Richard Parrish and Adam Pendlebury
v
Contents
20 Sports business analytics: The past, the present and the future 246
Ian G. McHale
vi
Contents
34 FIFA 423
Tom Bason, Paul Salisbury, and Simon Gérard
35 UEFA 441
Kenneth Cortsen
vii
Contents
39 CONCACAF 497
Dr Joel Rookwood and Dr Glaucio Scremin
Index 607
viii
List of contributors
Gautam Ahuja is Research Officer with the Ministry of Youth Affairs and Sports under the
Government of India. Gautam has been working on various projects dealing with preparation
of elite athletes for the major competitions including the Olympic Games.
Ahmed Al-Emadi is Dean of College of Education at Qatar University and Associate Professor
in Sport Management. Ahmed has taught many courses in his major such as sports management,
sports facilities, sport sociology, and research methods. He has contributed to regional and inter-
national publication in the area of sport in general and sports management in particular. He is
affiliated to a number of international and national associations related to his major.
Mahfoud Amara joined Qatar University in the fall of 2015. He is currently Director of Sport
Science Program at the College of Arts and Sciences, Qatar University. Before joining Qatar
University, he was Assistant Professor in Sport Policy and Management and Deputy Director
of the Centre for Olympic Studies at Loughborough University. Amara published a number of
papers and chapters on sport business, culture, and politics.
Richard Bailey leads research at the International Council of Sport Science and Physical
Education, the worldwide umbrella body for sports science and education organisations. Before
this position, he was Founding Chair of Sport and Education at the University of Birmingham,
UK. He is the author/editor of 30 books and more than 120 research articles. His current
research focuses on exercise neuroscience, and theories of embodiment.
Rob J. Bailey is Director of Five Lines Consulting, which is a business consultancy that pro-
vides strategic, financial and commercial advice within the sport and leisure sectors. He has
ix
List of contributors
been an industry consultant since 1994. Rob was previously a Director at KPMG, and prior to
that he was a Senior Manager at Deloitte. Rob is a part-time football coach at a professional
football club.
Angel Barajas is Professor and Head of the Department of Finance at the St Petersburg School
of Economics of Management (NRU Higher School of Economics). Moreover, he is the
Academic Supervisor of the ID Lab (NRU Higher School of Economics – Perm Campus).
He was the Director of the MBA in Sport at University of Vigo from 2012 until 2016.
He is Researcher for the Spanish Economic Observatory of Sport. His research interests include
investment valuation, intellectual capital, and finance of sports.
Tom Bason is Lecturer in Sport Management at Coventry University and PhD candidate at
Manchester Metropolitan University where he is supervised by Professor Jonathan Grix. Tom’s
research interests relate to sport mega-events, and in particular the ways in which bids for such
events can be leveraged for positive benefits.
Remco M. Beek is Associate Professor at the Rotterdam University of Applied Science and
PhD-candidate at the Rotterdam School of Management, Erasmus University Rotterdam. His
research focuses on the impact of hallmark events on commercial partners, rights holders, and
society. Actual research topics cover the decision-making process of sponsorship relationships,
the legacy of hallmark events, and risk management of events.
Sue Bridgewater is Professor of Sports Marketing and Director of the Centre for Sports
Business at Liverpool University Management School. She is Non Exec Director of the League
Managers Association Institute, a member of UEFA’s Research Grants Jury, and researches the
role of women in football on behalf of Women in Football.
Luis Antonio Verdini de Carvalho is Professor of Football at the Federal University of Rio de
Janeiro (UFRJ). He has an MA degree in Physical Education by UFRJ. Specialised in soccer and
sports training. He has sports management degree by FIFA/FGV and football management by
National Football Federation – CBF. He was coach and physical trainer of the Brazilian National
Football Team U20.
Cássia Damiani is Senior Lecturer at the Institute of Physical Education and Sports of the Federal
University of Ceará, Brazil. She was Special Advisor and Director of Planning and Strategic
Management of the Brazilian Ministry of Sports, from 2005 to 2016, and research member of the
Center for Olympic and Paralympic Studies. Her area of research is on sport policy.
x
List of contributors
Geoff Dickson is a leading member of the Australian and New Zealand sport management
academic community. His research interests are expansive – interorganisational relationships and
sport governance, event impacts and legacies, volunteers, sponsorship, ambush marketing, and
consumer behaviour. He has supervised nearly 30 honours, MA and PhD theses.
Harald Dolles is Professor in Sport Management at Molde University College, Molde (Norway).
Harald is immediate past chair of the EURAM Strategic Interest Group on “Managing Sport”
and frequently contributes to the scientific development in the fields of sports management and
international business, most recently with Egilsson on “sports expatriates” (Research Handbook
of Expatriates, Edward Elgar, 2017).
Mikkel Draebye is SDA Professor of Strategy and Entrepreneurship at SDA Bocconi School of
Management, Milan. He has been teaching Strategic Planning in Sports Organisation in various
MA programmes since 1998. He has been UEFA Kiss Expert since 2008 and has conducted a
variety of strategy workshops with federations, clubs, and leagues.
Barry Drust is Professor of Applied Exercise Physiology at Liverpool John Moores University.
He has published over 150 peer reviewed research articles associated with understanding high
performance in football. In addition to his academic background is his applied experience pro-
viding consultancy services to professional teams in both the UK and internationally.
Birnir Egilsson is PhD student and Lecturer at Molde University College, Specialised University
in Logistics, Molde (Norway). His main research interest is the operations management of pro-
fessional institutions in sports. His PhD thesis focuses on football, looking into the various
supply chains of professional football clubs with the purpose of understanding if, why, and how
football clubs utilise supply chain management strategies and practices. Other research interests
relate to migration and integration issues within the supply chain of talents.
Martijn Ernest (Tongeren, 1993) is Head of Research and Development at the International
Football Business Institute (IFBI). Due to his academic background – an MA in History at the
KU Leuven and Postgraduate in Sports Management at the Vrije Universiteit Brussel – he has
the ability to process information in an unconventional way, adjusted to the high-demanding
needs of the football business industry. As Head of Research, it is his responsibility to guarantee
the quality of IFBI-related research and projects.
Sheranne Fairley is Senior Lecturer at The University of Queensland Business School. Her
research interests include sport and event tourism, event leveraging, and volunteerism. She is an
Associate Editor of Sport Management Review and Leisure Sciences.
Alex Fenton is practitioner and researcher in the areas of digital business, social media marketing
and sport. His research primarily focusses on the use of digital technology for sports fans and fan
xi
List of contributors
engagement including digital media, digital business models, virtual reality, online communities,
and gamification. Alex has won numerous industry and teaching awards and has published in
some of the world’s top publications.
Alberto Reinaldo Reppold Filho is Professor at the School of Physical Education, Physiotherapy
and Dance of the Federal University of Rio Grande do Sul, Brazil, where he also acts as
Coordinator of the Center for Olympic and Paralympic Studies. His area of research is on the
legacy of sports mega-events and policy for elite sport in Brazil.
Danny Fitzpatrick is a Lecturer in Politics at Aston University. Danny’s main research interests
are in the study of regulation, the politics of sport, and theories of state transformation. His book,
The Politics of UK Regulation: Between Tradition, Contingency and Crisis, was published by Palgrave
in 2016.
Carlos Eugênio Nardini Filho is a civil servant at the Brazilian Ministry of Sport. In 2016, as a
Chevening Scholar (UK Government scholarship for future leaders) he concluded an MA in
Sport Management at Coventry University. Carlos also holds another MA degree in Physical
Education from University of Brasília (2013)
Simon Gardiner is Professor of International Sports Law and has been an active researcher in
the area of sports law for over 25 years. His particular research interests include sports govern-
ance and the regulation of sports-related corruption, racism in sport, and labour law issues
concerning athlete mobility. He has been involved in funded research projects including with
the European Union.
Thadeu Gasparetto has a PhD in Education, Sport and Health from the University of Vigo
(2017). Currently, he works as Senior Lecturer at National Research University Higher School
of Economics (St Petersburg, Russia). He has an MA degree in Sports Business Management
at University of Vigo (2014) and a BA degree in Physical Education at Federal University of
Juiz de Fora (2012). His research lines lie on Sports Economics and Management, focusing on
broadcast demand, competitive balance, demand for tickets, and design of sports leagues.
Anna Gerke is Associate Professor at Audencia Business School in Paris in the department of
management. Her research focuses on organisational theory, innovation, and economic geog-
raphy notably in the context of sport organisations. Anna is head of the Specialised Master of
Management of Sport Organisations.
Simon Gerard is Lecturer in Sport Management at the Coventry University in the UK. His
research interests relate to sport governance, institutional change, and disability sports. Simon
is also a research associate in the Olympic Chair in Management of Sport Organisations
(Université catholique de Louvain, Belgium)
xii
List of contributors
Mark Gillett has extensive experience in sports medicine both as a clinician and as head of
performance at a football club. Expertise developed in both elite basketball (British basketball)
and elite football (Chelsea FC and West Bromich Albion FC) have provided Mark with a unique
skill set that supports the leadership of a multi-disciplinary high-performance team. Mark is cur-
rently the Director of Performance at West Bromich Albion FC.
Emir Güney is a graduate of Global and International Affairs Dual Diploma Program co-owned
by Boğaziçi University and SUNY Binghamton and a PhD candidate at Marmara University
Sports Management Program. Since 2010, he has worked as Director of Sports Studies Research
Centre at Kadir Has University.
Ryan Groom is Program Director for the MA/MSc Exercise and Sports degrees at Manchester
Metropolitan University. His research focuses on the use of social theory to explore power,
identity, and interaction in elite sports contexts. Ryan was a co-editor for Research Methods in
Sports Coaching and Learning in Sports Coaching.
Boris Helleu recent research deals with digitalisation of fan experience. On a daily basis, he
shares his international sports marketing and economy press review on his twitter account
(@bhelleu). He also runs a blog dedicated to sports marketing (Hell of a Sport).
Matthew Hindmarsh is a PhD student undertaking research into the practice of sponsorship
within grassroots football. His scholarly interests are wide-reaching and include all things foot-
ball and sport business related, but more specifically focus on the financing and development of
non-profit sport clubs and the promotion of small businesses.
Florian Holzmayer is a doctoral student and research assistant at the Center for Sports
and Management (CSM) at WHU since 2016. One of his key research areas is “Corporate
Diversification in Professional Football.” He studied business administration at WHU, ESADE,
and LSE followed by several years at Simon-Kucher & Company.
xiii
List of contributors
Ramón Llopis-Goig is Senior Lecturer at the University of Valencia, Spain. He has been Visiting
Scholar Research at the University of Leicester (UK), at the European University Institute
(Florence, Italy), and at the International Olympic Committee for Olympic Studies Centre
(Lausanne, Switzerland).
Christophe Lepetit is Head of economic studies and partnerships of the Centre de Droit et
d’Economie du Sport (CDES). He is specialised in economic impact analysis of mega-sporting
events about which he has written several articles in national and international reviews. He is
a member of the board of the French financial monitoring of professional football (DNCG).
Nick Levett is Head of Talent and Performance for UK Coaching, helping to develop coaches
at all levels in the player pathway up to international youth teams. He previously worked at the
Football Association for 14 years and was National Development Manager for Youth Football
and Talent Identification Manager.
Felipe Magno is a Bachelor of Physical Education and Sport and Master in Human Movement
Studies at the Federal University of Rio Grande do Sul, Brazil, where he is currently a PhD
student in production engineering at the School of Engineering. His area of research is on the
social impact of sports mega-events in Brazil.
Felippe Marchetti is a Bachelor of Physical Education and Sport at the Federal University
of Rio Grande do Sul, Brazil, and Master in Sport Management at the University of Oporto,
Portugal. He is currently a PhD student in Human Movement Sciences. His area of research is
on the economic sustainability of football stadiums.
Mlondi Mashinini operates at the confluence of sports, business, and technology. He is a found-
ing partner of FanBase Analytics, a leading data insights and sports business consultancy. He has
worked across Europe, the US, and Africa, including with the NFL’s Kansas City Chiefs and
Real Madrid’s football and basketball clubs.
xiv
List of contributors
CTPSR (Marie Currie Fellow – EU/FP7/UK). He has a PhD from Gama Filho University
(Brazil) focusing on innovation in sport. He is commentator of SPORTV Channel and Physical
Education Teacher.
Ian McHale is Chair in Sports Analytics at the University of Liverpool Management School.
His research interests include statistics in sport and the analysis of gambling markets and various
gambling issues. He was founding Chair of the Statistics in Sport Section of the Royal Statistical
Society, and was co-creator of the EA SPORTS Player Performance Indicator, the official player
rating system of the Barclays Premier League.
Andy O’Boyle has over ten years of experience working in professional football. During this
time his roles have ranged from the day-to-day planning and delivery of high-performance
programmes for elite players (both senior professionals and young players undertaking develop-
mental programmes) to the strategic leadership and management of sport science programmes.
He is currently Head of Elite Performance at The Premier League.
Danny O’Brien is Associate Professor, Sport Management, in the Bond Business School, Bond
University, Australia. He is Visiting Scholar at both the Center for Surf Research at San Diego
State University and the Plymouth Sustainability and Surfing Research Group at Plymouth
University, UK. Danny’s research interests are in sport-for-development and community-build-
ing through sport.
Luis Paramio-Salcines is Senior Lecturer at Universidad Autonoma de Madrid, Spain. His prin-
cipal scholarly interest includes sport facilities and event management, commercial development
and accessibility provision of stadia, the economic impact of sport events, and corporate social
responsibility in sport.
Petros Parganas holds an MBA and DBA from the Edinburgh Business School, Heriot-Watt
University, UK, and currently leads the digital analytics football department at Adidas. Prior to
xv
List of contributors
that he was teaching sport marketing courses at various universities and colleges. He is a mem-
ber of the Marketing and Sports Unit at the Athens Institute for Education and Research as well
as the Hellenic Management Association. His principal research interests include sport brand
management, fan engagement, and social media. His academic research has appeared in various
journals including European Sport Management Quarterly, Journal of Brand Management, Journal
of Strategic Marketing, Sport, Business & Management and International Journal of Sports Marketing
& Sponsorship.
Richard Parrish is Jean Monnet Chair of EU Sports Law and Policy and the Director of the
Centre for Sports Law Research at Edge Hill University. He has held a number of senior
advisory positions relevant to sport including membership of the European Commission’s
High Level Expert Group on Sport Diplomacy, the Commission’s Group of Independent
Sports Experts, and Specialist Adviser to the House of Lords Inquiry into Grassroots Sport
and the EU.
Adam Pendlebury is Senior Lecturer in Law at Edge Hill University with teaching special-
isms in Torts, Sports Law and Media Law. His research interest is in sports law, in particular, the
regulation of misconduct. He has published in peer reviewed journals, given papers at a number
of international conferences, and is connected to key sports law networks. As the coordinator
of the Centre for Sports Law Research at Edge Hill, Adam has assisted in the organising of a
number of sports law events.
Sean Phelps is a graduate of Florida State University. Sean’s research interests focus on organisa-
tional theory and organisational behaviour. His research has been published in Sport Management
Review, European Sport Management Quarterly, International Journal of Sport Management and
Marketing, and the International Journal of Sport Marketing and Sponsorship.
N. David Pifer obtained his PhD from the University of Georgia and currently serves as Assistant
Professor of Sport Management at Texas Tech University in Lubbock, Texas. Dr Pifer’s research
focuses broadly on financial and economic aspects of sport, but more specifically on sports
analytics and how individuals and organisations can use data and statistical techniques to make
more informed decisions.
Daniel Plumley joined the teaching team at Sheffield Hallam University in 2011. His main
research interests are in the finance and governance of professional team sports and his PhD
focused on measuring financial and sporting performance in English professional football. Dan
has published widely on holistic performance measurement in professional football.
Daniel Range graduated from the London School of Economics in 2003 and has worked
at Coventry University since 2007. Here he obtained an MA in Community Cohesion
Management and is currently working towards his PhD. He is part of the Research Group of
Sport for Peace and Development.
xvi
List of contributors
Joel Rookwood is Senior Lecturer in sports business management at UCLAN, UK. His research
interests include football mega-events, management, enterprise, fandom, social development,
and politics, areas in which he has published widely. Joel has visited 165 countries, including
every nation of the Americas and every CONCACAF member country.
Paul Salisbury is Senior Lecturer in Sport Management at Coventry University in the UK. He
has also held management positions in academia and in the sports sector. Paul’s research interests
surround sport policy and governance, especially as they relate to sports mega-events. He has
been a recipient of the International Olympic Committee’s Advanced Research Grant.
Zora Saskova is a PhD researcher at Ulster University. Her ethnographic research explores the
ways in which the myriad, complex issues emanating from post-conflict Sierra Leone might
impact the extent to which footballers from the country have sought a career abroad. The study
also investigates an emerging football migration network between Sierra Leone and Scandinavia.
Sascha L. Schmidt is Senior Professor and Director of the Center for Sports and Management
at WHU. “Future of Sports” is his key research area. Prior to his professorship he worked as
entrepreneur and as a consultant with McKinsey, and he studied at the universities of Essen,
Zurich, St. Gallen, Harvard Business School, and EBS.
Eric C. Schwarz has been a sport business management academician and administrator since
2000 in the US, Australia, and China. He currently is Senior Lecturer in Sport Management,
Chair of the Postgraduate Courses in Sport Business and Integrity, and the College of Sport and
Exercise Science’s Director of Teaching and Learning.
Glaucio Scremin is a life-long learner, an award-winning teacher and scholar, and Associate
Professor of Sport Management at the University of West Georgia, US. He investigates the atti-
tudes and perceptions of sport fans. More specifically, he seeks to understand the influence of
fan motives on team identity and loyalty.
Jonathan Sibley teaching responsibilities include the delivery of event management lectures
and seminars at postgraduate and undergraduate levels as well as supervising dissertations spe-
cialising in sports events. In addition, he also contributed to regional workforce development
courses in Qatar in preparation for the 2022 FIFA World Cup. Prior to undertaking a career in
higher education Jonathan worked at an English professional football club; within this role, he
was responsible for all aspects of community engagement. He has recently begun a PhD; the
focus of which is ethical governance in English football.
xvii
List of contributors
Leigh Sparks is Professor of Retail Studies and Deputy Principle at University of Stirling,
Scotland, UK. Leigh has been Director of the Institute for Retail Studies and the Dean of the
Faculty of Management, and Editor of the leading European retail journal (The International
Review of Retail, Distribution and Consumer Research, published by Taylor and Francis).
Jonathan Sullivan is Director of the China Policy Institute at the University of Nottingham,
and co-founder of the China Soccer Observatory.
Ahmet Talimciler Talimciler graduated from the Sociology Department at Ege University
Literature Faculty in 1994. Talimciler became an associate professor in 2011 still teaches at the
Literature Faculty, Department of Sociology at Ege University. He has four books on sports
media and sociology topics.
Cem Tinaz is Director of the School of Sports Sciences and Technology at Istanbul Bilgi
University and a board member of the Turkish Tennis Federation. He has published in the areas
of sport policy, sport event management, and sport sponsorship. He has participated as tourna-
ment coordinator, director, and marketing manager in many international sport events.
Renan Petersen-Wagner is Senior Lecturer in Sport Business and Marketing at Leeds Beckett
University, his research interest lies in the cultural consumption of sport, in particular football and
the Olympic Games, the Global South, and Critical Social Theory. His research has appeared in
Current Sociology, International Review for the Sociology of Sport, and the Journal of Sport & Social Issues.
Sara Ward joined MMU’s Business School in 2008 and heads executive education for the
Faculty of Business and Law. Sara specialises in football and sport governance and her current
research interests are focused on English and German football clubs, predominantly looking at
the supporter ownership business model.
Clint Warren is Assistant Professor of Sport Management in the School of Kinesiology &
Recreation at Illinois State University. He earned his PhD from the University of Minnesota,
and since that time his research has focused on sport service innovation, value co-creation, ticket
sales and service strategy, and ticket sales management. He has a specific interest in examining
these, and other, topics in the context of soccer in the United States.
Hagen Wäsche is Senior Lecturer at the Department of Sports and Sports Science at the
Karlsruhe Institute of Technology. His research interests lie in the fields of sport management,
organisation theory, sport sociology, and the analysis of networks in sport.
Tom Webb is Senior Lecturer in the Department of Sport and Exercise Science at the University
of Portsmouth. He writes widely on sports match officials, is author of the book Elite Soccer
xviii
List of contributors
Referees: Officiating in the Premier League, La Liga and Serie A (2017) and coordinator of the
Referee and Match Official Research Network.
Annick Willem is Professor of Sport Management at Ghent University. She is holder of the
Olympic Chair Henri de Baillet Latour and Jacques Rogge. Her research interests include
interorganisational relationships in public and non-profit sports and knowledge management.
Rob Wilson is the subject head for sport business management at Sheffield Hallam University.
His PhD focused on the factors affecting financial performance in professional team sports and
he has numerous publications in the sport management field, particularly the financial health
and competitive balance of professional football.
xix
Acknowledgements
The editors would like to thank Taylor and Francis for accepting our proposal to compile this book,
and then for publishing it. Specifically, we reserve special mention for Routledge’s Sport, Leisure
and Tourism team. Particularly, our good friend Simon Whitmore has proven yet again to be a great
supporter of academic writing about sport. Otherwise, we send our sincerest thanks to the chapter
authors, each of whom worked diligently and professionally to deliver their work – well done all!
Simon salutes his younger, fitter, better looking co-editors, and thanks Barbara and Tom for
continuing to tolerate his endless chatter and scribble about football. For me, it’s been almost
25 years of researching and writing in this field – it remains an endless source of interest and
opportunity. Thankfully, there is now a community of like-minded professionals around to sup-
port and sustain our contributions.
Dan would like to express his sincere gratitude to the wide-ranging sterling contributors
from around the world. In a time of increasing pressures in academia, taking the time and com-
mitment to see-through such high-quality chapters is a tremendous effort and pays testament
to the incredible and collegiate scholars operating in the football research – thank you. This
extends to the editorial team for their ongoing support and diligence, notably Simon who
provided the impetus to approach the handbook conception – thank you all. Also, thank you
to Manchester Metropolitan University and my colleagues in the Business School for their
ongoing support. And finally, Sarah, Niamh, George, and Betty for providing their best support
anyone can ask for – a loving family.
Paul is grateful to the large number of leading researchers who gave their time to join us in
producing this handbook, a football degree in a book. Collating the efforts of a large and diverse
group of scholars is a difficult task and we hope that this book is a fitting tribute to the excel-
lence and generosity of our authors. Gratitude goes out to the Sports Business group and wider
School of Sport at Leeds Beckett University. Thanks also to Simon Whitmore and the hidden
network of individuals at Routledge, whose support has been brilliant throughout.To my fellow
co-authors, what a time it was. Finally, to my family, Jayne, Heidi, Paddy, Elsie, and Betsy, thank
you for your unconditional love and support. Family, Football, and Work – the holy trinity.
Christos would like to thank the “dream team” of contributors that brought this volume to
life. His gratitude goes out to the three co-editors for the work they have done and continue
to do together, especially to Simon whose influence on his career – as his MA tutor, PhD
supervisor, colleague, but also co-author in several scholarly studies – is immeasurable. Special
thanks to Molde University College that afforded him the time and resources to travel around
the world and meet most of the contributors in this handbook. A huge “Thank You” for the
endless patience, support and love of his wife Demetra; unfortunately for her, this handbook
will bring even more “football discussions” into the house! Inevitable, if one considers that their
15-month-old son, Charis’ first ever word was “GOAL”.
xx
1
Introduction to the handbook of
football business and management
Simon Chadwick, Daniel Parnell, Paul Widdop,
and Christos Anagnostopoulos
Football is commonly referred to as the global game, which is a testament to the sport’s enduring
appeal. Many countries claim to have been the originators of football as we now know it, though
it is over the last 150 years that the sport which most of us are familiar with has emerged and
developed. Initially, football was predominantly a socio-cultural phenomenon in the way that it
drew people and communities together under a common identity. As the twentieth century pro-
gressed and professional sport took hold, management in football became a key consideration for
participants and observers of the game. Later, the influence of North American capitalism began
to exert its influence such that, by the end of the twentieth century, the likes of television rights,
sponsorships, and club ownership began to fundamentally change the nature and organisation of
the sport. And as the twenty-first century matures, there are new issues and challenges, not least
those brought about by globalisation, and by ongoing concerns about governance in football. Yet
among these many and varied changes to the game, there is still great affection for it among fans;
its relationship with the media remains symbiotic; governments still recognise its importance; and
businesses know it makes good commercial sense to be involved with it.
Now more than ever, good management is required to ensure that football remains robust
and relevant. Rapid societal and technological changes mean that the sport now has serious
competition for its dominance of the sport, leisure and entertainment narratives. At the same
time, the level of scrutiny that football is now exposed to ensures that decisions made on eve-
rything from event-bidding to the signing of sponsorship contracts are examined at an almost
forensic level of detail. There are new challenges too, not least in the growing influence of states
and corporations on football. With elite professional clubs increasingly owned by American
investors, Asian governments or those intent on building franchise networks, this potentially
has profound consequences for everything from player transfer markets through to branding,
marketing, and financial decisions. At the same time, the lifeblood of the sport – players and
fans – continue to occupy a prominent position in football’s landscape. Fans are consuming it
in new and different ways, whilst retaining the fervency and strength of their team affiliations.
Players are always in demand; spotting, acquiring, retaining, and rewarding them are arguably
now bigger challenges than ever before.
In this context, there has arguably never been a more important time for managers in foot-
ball, especially given the additional business pressures that clubs, representative associations and
1
Chadwick et al.
other related organisations must contend with. As such, the purpose of this book is to highlight
and analyse the most important issues facing the sport. Drawing from their extensive experience
of the game (as players, fans, advisers, consultants, researchers, and observers), the editors have
drawn together a group of leading writers who examine the sport’s most salient issues and chal-
lenges using a combination of academic and practical insights. We deliberately adopt a business
and management approach in the book which, whilst addressing commercial aspects of football,
nevertheless acknowledges and embraces its socio-political dimensions too. As such, the reader
will find that the book covers fields such as sponsorship, agents, and social media, while also
addressing grassroots football and governing bodies.
The book is targeted at students and staff studying or working on football and sport business
management programmes in universities across the world. Given the book’s multi-disciplinary
nature, we also believe that it may also be of interest to event management, sport studies, sport
sciences, and sociology of sport students and staff. Other programmes, which contain sport
management or business modules are also likely to find considerable relevance in the work pre-
sented here. Furthermore, we envisage the book being of interest to people working in football,
and to people generally who have an interest in the sport. As such, we have sought to ensure
that the content of it is as accessible to as wide a range of audiences as possible. This has been
achieved through, for example, the examination of prominent issues, and the use of appropriate
case material.
To further supplement the readings in this book, the reader’s attention is drawn to the Twitter
timelines for each of the editors:
In addition, readers may find the following are activities, in which members of the editorial
team are engaged, to be helpful:
2
2
A framework for diversification
decisions in professional football
Sascha L. Schmidt and Florian Holzmayer
Introduction
The burgeoning European football market has provoked increasing competition between clubs
for further growth. Besides strengthening the core football business, new related revenue sources
will be decisive for the future growth of football clubs. Digitalisation offers numerous opportuni-
ties for a football club’s growth portfolio as it entails new technologies and changing consumer
behaviour. These opportunities, however, also increase the complexity for clubs to act in a
changing environment. As such, they may lead the clubs to advanced management requirements
in terms of corporate strategy, which is defined as “the scope of the firm in terms of the indus-
tries and markets in which it competes” (Grant, 2016).
In order to ensure competitive longevity, a structured strategy development approach has
become inevitable for football clubs. The implementation of such an approach entails two main
aspects. First, a football club is required to answer the crucial strategic question – where to
compete? (Grant, 2016). From a corporate perspective, this means finding the right level of
related versus unrelated diversification. The level of relatedness must be examined in terms of busi-
ness activities and geographical reach. Second, clubs need to consciously manage a portfolio
of growth initiatives that leverage and combine its existing resources with those that are newly
acquired. This structural approach will support clubs in countering the interdependency of
financial and sportive performance in football.
Evidence suggests the existence of an upwards trend between financial and sportive per-
formance in professional football (Szymanski and Smith, 1997; Dobson and Goddard, 2011).
As such, superior financial resources increase the likelihood of higher sportive performance
through, for instance, investments into new players. At the same time, sportive performance has
a positive impact on a club’s revenues (Dobson and Goddard, 2011; Rohde and Breuer, 2016).
However, sportive underperformance may lead to a downward spiral. As a result, professional
football clubs attempt to reduce the interdependency of financial and sportive performance.
New digital business models help to decouple earnings from football success and enable a
broader risk distribution. In this respect, professional clubs are on the verge of reinventing
themselves and taking on the structure of corporate organisations that operate in a diverse range
of businesses.
3
Schmidt and Holzmayer
In order to guide football clubs in their growth development, we introduce the Growth
Strategy (GS) framework, which is rooted in diversification literature (e.g., Rumelt, 1974; 1982;
Palepu, 1985; Chatterjee and Wernerfelt, 1991; Vachani, 1991; Markides and Williamson, 1994;
Kumar, 2013; Kim, Hoskisson, and Lee, 2015). Overall, the 3×3 matrix entails nine distinct prin-
cipal strategies along the two dimensions – business proximity and regionality. The GS framework
is intended to support football clubs in making profound decisions about where to allocate their
resources and select the most suitable diversification path in order to stimulate further growth.
Case examples illustrate the applicability of the GS framework.
This chapter is divided into six sections. After the introduction, we review the characteristics
and recent developments of the European football industry followed by a discussion about the
impact of digitalisation on football market growth. Next, we derive learnings from diversifi-
cation theory. These provide the basis for developing the GS framework, for which we then
define principal strategies for each cell and illustrate their applicability with case examples.
Subsequently, we describe diversification paths within the GS framework. Finally, we discuss the
contribution and limitations of the GS framework and provide an outlook for future research
based on our work.
4
Diversification decisions in football
need each other to produce football (Cairns, Jennett, and Sloane, 1986). This means that on the
one hand, clubs must cooperate. On the other hand, they stand in direct sportive competition.
Contrary to typical economic activity where businesses do not necessarily rely on cooperation,
in competitive sports systems “the greater the economic collusion and the more the sport-
ing competition the greater the profits” (Neale, 1964). This phenomenon has attracted much
research as it is unique to sports business. Scholars have, therefore, explored the role of the
determinants in shaping the demand for the product, which might be the drivers for revenues in
turn. These might include, inter alia, the competitive balance within a league and the resulting
game outcome uncertainty,2 or the role of superstars (e.g., Brandes, Franck, and Nü esch, 2008).
Such determinants, however, are difficult to manage as they cannot be influenced directly by
the clubs. In fact, even if they were to be controlled for, physical assets such as a club’s stadium
capacity might present boundaries, while the number of TV viewers will not increase endlessly.
Hence, the current growth development in the core football business might be opposed to limits
at some point.
Within this competitive landscape, clubs must identify new investments outside their core
business in order to compete for the attention of the football fan. Additionally, clubs may advance
their core business internationally. For both aspects, football clubs hold a distinct advantage as
compared to other companies in the entertainment industry: They enjoy oligopolistic access to
the game of football and its resources.
5
Schmidt and Holzmayer
Besides the emergence of new technologies, consumer behaviour has changed. Digital natives
have grown up with the Internet and manage their daily business on smart devices. They out-
numbered traditional consumers in 2013 and will overtake digital converts soon (PWC, 2014),
becoming the most important football consumers in the near future. Nowadays, fans leave digi-
tal footprints in all their online activities, making them transparent in terms of personal data.
This encourages clubs to create individualised, custom-tailored content that is distributed “across
as many multi-media platforms as possible” (Santomier and Hogan, 2013). Hereby, data mining
and CRM systems are once more important to predict distinct behavioural patterns and to hold
the attention of their fans while competing with other leisure and entertainment providers.
Since the Internet unlocks new sales channels to distribute content around the world with
very limited marginal costs, internationalisation in football has been facilitated and accelerated.
As a result, we have seen strong growth rates of new international broadcasting contracts in
England, Germany, and Italy (Deloitte, 2016, 2017). This is not surprising since digital natives
are often also fans without borders, following their second- or third-favourite club abroad.
The variety of digital news and the increased mobility provide them with a feeling of greater
proximity to their favourite international clubs. In the past, fans had to purchase a newspaper in
order to discover how their favourite team abroad had performed. Today, fans can track scores,
monitor newsfeeds, and watch video streams live.
Fans without borders can also follow their chosen stars, look for rare sports events, or hold
a personal connection to their preferred team abroad (Schmidt and Schreyer, 2012). Following
superstars via social media and other digital channels plays an important role for fans without
borders. Evidence suggests “a positive effect of superstar characteristics and role model perception
on team identification” (Hoegele, Schmidt, and Torgler, 2014). Fans are willing to spend money
on merchandise or broadcasting offerings for their cross-border favourites even if they might
not regularly be onsite for home matches. Clubs seek to endear to their fans abroad by creating
an integrated digital fan experience, thus strengthening the fan bond and increasing fan loyalty.
Manchester United can be named as best practice example in responding to changed consumer
behaviour with its recently launched digital app that will broadcast its own MUTV channel and
content across 165 countries (Cohen, 2017). Other clubs like Schalke 04, Manchester City, or
Ajax Amsterdam have entered the emerging e-sports business to extent their reach internationally.
6
Diversification decisions in football
of choosing assets that are diversified and not positively correlated. The aim is to maximise
return and minimise risk. From a strategic management perspective, Wu (2013) states, “firms
diversify in order to leverage firm-specific resources for which factor markets are imperfect”.
This is in line with the resource-based view suggested by Penrose (1959) and Teece (1982) and
further supported by Datta, Rajagopalan, and Rasheed (1991). This school of thought summa-
rises potential benefits from diversification literature as performance improvements from scale
and scope economies, and skill synergies. In contrast, it can also be associated with costs from
bureaucracy, control, and resource inefficiencies.
Decades of research on diversification have examined influential factors and motives for
diversification decisions. Building on Dhir and Dhir (2015), these include, inter alia, resources
(e.g., Chatterjee and Wernerfelt, 1991; Miller, 2004; Sakhartov and Folta, 2014), geography and
environment (e.g., Chakrabarti, Singh and Mahmood, 2007; Mayer and Whittington, 2003;
Diestre and Rajagopalan, 2011; Kim, Hoskisson, and Lee, 2015), competition (e.g., Wiersema
and Bowen, 2008; Lien and Klein, 2013), technological changes (e.g., Lu and Beamish, 2004;
Lange, Boivie, and Henderson, 2009), leadership characteristics (e.g., Jensen and Zajac, 2004),
risk (e.g., Montgomery and Singh, 1984; Wang and Barney, 2006), dynamic capabilities (e.g.,
Dø ving and Gooderham, 2008), ownership (e.g., Alessandri and Seth, 2014), or diversification
experiences (e.g., Mayer, Stadler, and Hautz, 2015) of a firm.
Diversification choices
Besides examining these factors and motives, research on diversification distinguishes between
the choice of relatedness, entry options and entry decisions for a firm, which can be classified
as level, mode, and type of diversification (Dhir and Dhir, 2015). The level of diversification com-
prises the spectrum from related to unrelated diversification (e.g., Rumelt, 1974; Palepu, 1985;
Chatterjee and Wernerfelt, 1991;Vachani, 1991; Kumar, 2013). While the level of diversification
considers corporate decisions on where to compete, the type and mode of diversification focus
on how to compete concerning the implementation aspects of diversification. Accordingly, the
mode of diversification defines entry or execution forms of diversification through internal
development, alliances, and acquisitions (e.g., Villalonga and McGahan, 2005; Yin and Shanley,
2008). Finally, the type of diversification refers to horizontal, vertical, concentric, and conglom-
erate diversification moves (e.g., Ansoff, 1965).
Scholars such as Lubatkin (1983), Montgomery (1985), and Palepu (1985) have argued “that
the primary determinant of firm performance is not the extent of diversification [e.g., diversi-
fication versus focus], but the direction or relatedness in diversification” (Park, 2002). Thereby,
when deciding on its corporate strategy, a firm needs to differentiate between relatedness in
terms of business activities (e.g., product or business unit) and relatedness in terms of geography
(Vachani, 1991). Corporate strategy-making should therefore consider two levels of diversifica-
tion relatedness: business proximity and regionality.
7
Schmidt and Holzmayer
Ade (1993), Kotler (1999) or Gupta and Govindarajan (2000), are mainly concerned with
the product-market level and thus, do not offer these go-to guidelines for corporate strategy
accordingly.
8
Diversification decisions in football
costs and weaker scope economies (Kumar, 2013). However, given the volatility of the foot-
ball market, a move into an unrelated business could be beneficial to hedge periods of spor-
tive and subsequently financial underperformance – assuming that financial resources from the
broadcasting and commercial activities at the core can be made available. Thereby, such unre-
lated diversification would need a clear plan and leadership with a careful consideration of all
stakeholders, options, and eventualities (Zook and Allen, 2010). In order to incorporate these
considerations into the GS framework, we label the third divide within the business proximity
dimension as unrelated.
9
Schmidt and Holzmayer
emphasise the business network that a firm acts in as key for its internationalisation process. It
is argued that this network is borderless and it is important to strengthen the position within
the network. The football market can be perceived as a similar network when thinking about
attracting new fans around the globe.
In order to gain additional merchandise and broadcasting revenues internationally, European
clubs already compete through international tours (van Overloop, 2015), establishing local
offices or international cooperation agreements. During the preseason 2017/18, more than 26
European top clubs were touring across North America, Asia and Australia led by 11 British
and five German clubs (Burson-Marsteller, 2017). Leading clubs, such as Bayern Munich, FC
Barcelona, Real Madrid, and Manchester United installed local offices on these continents
in order to drive the expansion of their core business internationally (Lakhani, et al., 2016;
Marsden, 2016; Schmidt, 2017). While local offices and staff can be afforded by the top clubs,
those with fewer (financial) resources typically compete by signing international cooperation
agreements with local partners. For instance, several Bundesliga clubs closed partnerships with
Chinese football clubs (1. FC Cologne, Hamburger SV) or built local Chinese youth academies
in Germany (Eintracht Frankfurt) (HSV, 2016; 1. FC Kö ln, 2017; Eintracht Frankfurt, 2017). To
account for these internationalisation efforts of football clubs on a global scale, a third regional
divide within the regionality dimensions is named global region(s).
In summary, the GS framework is a corporate strategy tool. It consists of a 3´3 matrix with
nine distinct principal strategies for growth (see Figure 2.1) along the dimensions of business
proximity and regionality. The former consists of core, related, and unrelated business activities
and the latter of national, close-by, and global region(s) for geographic diversification.
Unrelated
REGIONALITY
Figure 2.1
The Growth Strategy (GS) Framework for European Football Clubs
10
Diversification decisions in football
11
Schmidt and Holzmayer
fan experiences and move the club’s international business forward. Although based in London,
the ten-week start-up accelerator program is open for teams around the globe (Claxton, 2017).
Another example is provided by Schalke 04, who entered the League of Legends e-sports mar-
ket by acquiring and rebranding the e-sports team Element in 2016 (Wolf, 2016). This move
into the world’s most popular strategy game provides Schalke 04 access to a global fan base and
is still related to the core business, given professional e-sports teams need to be managed in a
similar fashion to that employed for their professional football teams (e.g., training, nutrition,
sponsoring, and merchandising).
Figure 2.1 cell C.1: An unrelated national power strategy entails a completely new business activity
in the home region that is not related to the existing football core business. For instance, a football
club could invest into a new national sports league (e.g., drone racing, e-sports) or acquire shares
of a national technology start-up. The unrelated investment would have the character of a business
option that neither requires much financial resources nor top management attention but would
spread the risk within the business portfolio. In case the new business is successful, the club would
participate with its shares; in case of failure, the financial loss would be limited.
Figure 2.1 cell C.2: An unrelated close-by chance strategy comprises a business activity unrelated
to the core business with a focus on neighbouring regions. Building on the example from cell
C.1 in the GS framework, a football club could invest into a new European sports league or
acquire shares of a European technology start-up. This unrelated investment would work like a
business option for the club as outlined for cell C.1.
Figure 2.1 cell C.3: An unrelated global opportunity strategy includes a business activity in
faraway regions. At the same time, this business activity would have no direct link to the exist-
ing core business, maximising the risk distribution and independency from the core business.
Analogue to cells C.1 and C.2, the football club could invest into a new global sports league or
acquire shares of a technology start-up active in distant markets.
Diversification paths
Taking a strategic perspective, the GS framework equips a club with the means to map and
incorporate growth initiatives from digitalisation. The starting point for all diversification
considerations should be the core national football business (Figure 2.1 cell A.1), generating
the major part of revenues that are crucial for diversification activities. At the same time, the
dependency on sportive performance remains strong with most of a club’s activities in the core
national market. To expand outside this market, a professional football club can explore various
diversification paths within the GS framework (see Figure 2.2). There are two generic diversi-
fication paths that start from the core national football business.
Path 1: A club might advance along the regionality dimension and decide to internationalise into
close-by regions or even capture global opportunities to extend the core business. Here,
familiarity with markets plays the most important role as it facilitates market-entry efforts.
However, the further the business is extended beyond national borders the more the club taps
into new ground, while at the same time hedges against volatilities on the national market.
Path 2: A club might choose to diversify by moving along the business proximity dimension into
related or unrelated business activities. Within related opportunities, the club can leverage
existing skills from the core business as it remains within the sports industry but moves
outside the football market. With unrelated business activities, a club attains a more bal-
anced level of overall risk distribution as unrelated business activities are not correlated to
the core football business. As a result, the dependency on sportive performance is reduced.
12
Diversification decisions in football
Unrelated
BUSINESS PROXIMITY
Path 2
Path 1
REGIONALITY
Figure 2.2
Diversification Paths Within the GS Framework
Since there is no “one size fits all” approach to diversification, each club needs to consider an
individual path to growth. The two illustrated generic diversification paths are suitable for clubs
that have exploited their core national business and start to seek out first options to grow outside
their current competitive arena. Top European clubs, such as Manchester United, Real Madrid,
FC Barcelona or Bayern Munich, face rather saturated home markets and have therefore already
started to diversify into new businesses and geographies. Hence, opportunities away from their
core business and national market (see Figure 2.2 cells B.2, B.3, C.2 and C.3) become more
attractive for further diversification and growth. In doing so, lower revenues from the core busi-
ness in periods of underperformance can be hedged with contributions from related or unre-
lated business activities on international markets. However, a diversified portfolio of business
activities per se is not a guarantee for financial success. It is complex to manage and requires a
lot of management attention. As such, it involves constant examination in terms of, inter alia,
realised synergies from economies of scope and scale, risk reduction, and potential inefficiencies.
13
Schmidt and Holzmayer
Notes
1 Each of the big five European leagues involves 18 to 20 clubs, which play each other twice per season,
resulting in 34 to 38 games for each club from August to May. As they are open league systems, promo-
tion and relegation from the second divisions is possible. In addition, national cup competitions involv-
ing clubs from a country’s different leagues are organised on a knockout basis (e.g., FA Cup, Copa del
Rey de Fú tbol or DFB-Pokal).
2 The role of game outcome uncertainty in shaping the demand for professional football has been exam-
ined recently (e.g., Cox, 2015; Pé rez, Puente, and Rodrí guez, 2017; Scelles, 2017; Schreyer, Schmidt,
and Torgler, 2016a; 2016b; 2016c; 2017).
3 It is worth noting, that the increasing use of these new technologies is also likely to have a significant
impact on future stadium attendance demand. In fact, as Schreyer und Dä uper (2017) observe, in the
German Bundesliga, the second most-attended professional sporting league in the world (DFL, 2017),
currently about every tenth ticket sold remains unused and this number is likely to further increase as
technology changes the way fans consume the game.
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19
3
Global football
Defining the rules of the changing game
Remco M. Beek, Martijn Ernest, and Jos Verschueren
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Global football
(The Economist, 2016). Individuals, communities, and corporations can appeal directly to
supra-national entities, creating a diffusion of state power in areas such as trade, security, and
environment through the emergence of transnational corporations operating in internation-
alised financial and labour markets (Little et al., 2017).
Globalisation of football
The game of football has come a long way since English villagers began kicking around pigs’
bladders in the Middle Ages. Football began to spread internationally during the heyday of the
British Empire, but the sport’s globalisation went into reverse in the interlude between World
Wars I and II, as authorities restricted the international transfer of players (Ghemawat, 2007).
Ghemawat (2007) outlined five parallels of football’s global progress and many economic
indicators of globalisation. First, there was a peak before World War I, followed by a reversal dur-
ing and between the two world wars, and then a revival after World War II. Second, globalisation
remained, in many respects, uneven and incomplete. In the case of football, this can be explained
by the failure to gain traction in the United States, the world’s largest sports market. Third,
cross-border differences featuring cultural, administrative, geographic, and economic differences
between countries are highlighted in the football context as well. This could be illustrated by
the role that Latin cultures, temperate climates, and threshold levels of economic development
play in explaining various countries’ success in the FIFA rankings. Furthermore, the strategies
that football clubs have followed exhibit a range of approaches for dealing with the differences
between locations, related to forging a local identity or aggregate across borders.The final paral-
lel is the negative portents about globalisation fuelling debates about whether it stalls or goes
into reverse.
However, the business of football should not be considered independently of the major
challenges facing the world in which sports may have a facilitating role. The shift towards
hosting international hallmark events in emerging destinations such as South Africa (2010
FIFA World Cup™), Brazil (2014 FIFA World Cup™), Russia (2018 FIFA World Cup™)
and Qatar (2022 FIFA World Cup™) raises challenges on the alignment with modernisation
and neoliberal globalisation approaches (Beek and Go, 2017). Moreover, the impact of mul-
tinational organisations such as FIFA is stated in relation to state powers since laws changed
in host countries because of organising these hallmark events. In the case of the 2014 World
Cup, for example, the Brazilian President Dilma Rousseff signed a law that allows the sale of
beer at football matches, reversing existing legislation in accordance with FIFA requirements
(BBC, 2017a). Therefore, the political spectrum is crucial to understanding the process of
globalisation in the context of football.
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Beek, Ernest, and Verschueren
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Global football
television ownership, English football’s global popularity, and developments in satellite televi-
sion (Sondaal, 2013).
In addition to the stated private investments in football to gain shares and (partial) owner-
ship in a football club, several examples indicated this commercial globalisation from a business
investor’s perspective. In order to understand these patterns, it is relevant to briefly indicate the
case of investments made in Brazilian football. Since football became big business in the 1990s,
several companies have invested heavily in Brazil. Private equity firm Hicks, Muse, Tate & Furst
was one of these investors with radical ideas, as the firm’s president Charles Tate mentioned that
“soccer in Brazil is like baseball, basketball and football put together in the USA” (Romero,
1999). The transaction with the Corinthians club gave the company all licensing rights to the
club’s name, enabling it to sell items like caps or T-shirts emblazoned with the Corinthians
insignia as well as the opportunity to negotiate deals for the TV broadcast of games. At that time,
Hicks, Muse, Tate & Furst had already entered into pay-tv ventures in Brazil and in neighbour-
ing Argentina that could facilitate such deals. Over the years, other companies such as Bank of
America and ISL invested, and lost, hundreds of millions of dollars in storied clubs such as Vasco
da Gama, Flamengo and Corinthians (Antunes, 2012). Almost all have fled, with no desire to
come back. According to Ghemawat (2007), the story of Hicks, Muse, Tate & Furst’s investment
in Brazil also illustrates what is “probably the most common bias in evaluating cross-border
strategies: an emphasis on ‘size-ism’, which fails to appreciate the persistence of differences
between countries”.
Some football clubs were originally founded by another commercial organisation; for exam-
ple, the professional Dutch football club PSV was started in 1913 to serve the needs for activities
for Philips employees (PSV, 2017). Some other clubs were founded as a result of interference of
Western football clubs. For example, Ajax Cape Town was formed in 1999 as the Dutch football
club AFC Ajax expanded its worldwide talent-feeder network to South Africa (Ajax CT, 2017).
These clubs supported society, shared knowledge, trained football and management skills, and
aimed to spot new talent for the parent club. Furthermore, in order to offer fans around the
world the opportunity to see their beloved team play live and to promote the club’s brand, clubs
routinely travelled to financially lucrative places to play games during the preseason, such as the
International Champions Cup (Sondaal, 2013).
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Beek, Ernest, and Verschueren
fans worldwide to watch games and interact with other fans. The more physical communities
of the football clubs were transformed into digital communities in which the content of foot-
ball drove the interaction between the members of the tribes (Parganas, Anagnostopoulos, and
Chadwick, 2017).
The opportunities to connect the world with the live streams of football games shifted the
model of free public viewing on television to the first types of decoded pay-tv. Moreover, at this
stage, multiple digital innovations were made in the football industry, including LED-boarding
on the pitch, virtual advertising during the matches, and online communication. Most of these
innovations created new forms of existing aspects (such as hardcopy advertising and hardcopy
magazines moving to virtual advertising and online content, respectively). At the stage of digi-
tal globalisation, the digital gamification of football also started, resulting in a variety of games
including FIFA (since 1993) and Pro Evolution Soccer (since 2001). However, what started as
casual gaming was actually the start of the growing phenomenon of e-sports as well. Other forms
of simulation (such as football analysis) also grew rapidly, enabling football clubs to improve
tactical (on-field) aspects. Thus began a long process of incorporating the technological oppor-
tunities in the game by, for example, goal-line technology and video assistance referee (VAR).
24
Global football
person and the interactions of a person as a component of a group. Moreover, this complex
interaction is also driven by the various roles a person may have, such as a consumer, employee,
or volunteer. Cultural dimensions, group behaviour, tribes, and networks are commonly used to
draw tendencies among individual behaviours. Several contributions have sought to define the
spectator identities in football including diversity on sense of belonging (Giulianotti, 2002) with
interplay of identity, time boundaries, geographic constraints, level of attachment, the degree
of fan-like behaviour, and the primary form of self-identification (Hunt et al., 1999; Sullivan,
2004). It seems relevant to reconsider the taxonomy of fandom in perspective of the new
dynamics on geographical, commercial, digital, and social aspects in order to define marketing
opportunities. Moreover, football clubs are investing in databases to have a more detailed under-
standing of the fan base, enabling them to explore new commercial possibilities.
In line with the service-dominant logic and the related integrative approach of value
co-creation (Vargo and Lusch, 2008), new dimensions of engagement marketing by virtual exten-
sions (such as virtual reality) were introduced to get access to exclusive content. Organisations
shift from selling products and services towards creating detailed data profiles, knowing that
the individual consumer becomes more valuable. Regulations on increasing interactions with
spectators during the game have changed to create new ways of fan engagement. The debut of
“Ref Cam” by ESPN came in the football match between MLS All Stars and AS Roma in 2013;
four years later, FOX Sports enhanced the MLS All-Star Game with Real Madrid with “Ref
Cam” (FoxSports, 2017). Following applications of technological capabilities in other sports
(such as ice hockey, American Football and rugby), unique content was created by player cam-
eras during a (friendly) match between Legends Real Madrid and AS Roma (Matthews, 2017).
Indeed, Intel planned to showcase Intel TrueVR during the 2018 Olympic Winter Games in
PyeongChang (Grant and Novy-Williams, 2017), while TAG Heuer Connected showed the
use of smartwatches during football games in the Premier League and Bundesliga (Shaw, 2016).
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Beek, Ernest, and Verschueren
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Global football
society should surpass corporate social responsibility, since the contribution to the world is
increasingly important to the members of the community. FC Barcelona and Arsenal recently
announced their intentions to be of value for the stakeholders in innovative ways. Both
clubs presented – separately from each other – two concepts that had distinct similarities:
the Barça Innovation Hub and the Arsenal Innovation Lab. The Barça Innovation Hub is a
platform for research, development, training, and innovation that aims to help change the
world through sporting excellence via knowledge and innovation as a powerful brand with
worldwide impact and one of the leading sports organisation regarding talent and knowledge
(Barça Innovation Hub, 2017). The Arsenal Innovation Lab aims to identify smart-thinking
businesses and help them identify ground-breaking ideas to take Arsenal forwards in a part-
nership with L Marks (Arsenal, 2017).
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Beek, Ernest, and Verschueren
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Global football
stated, on the one hand, “all of these developments constitute new exciting and profitable oppor-
tunities, at least for a few people”. On the other hand, “they risk destroying all the identities and
traditions that football has long embodied and that have been at the base of its appeal”. However,
this process started decades ago, and new opportunities in the actual stage of globalisation bring
new dimensions that will radically affect the football context.
Another example of this pattern is that the substantially Western-dominated powers of
sport circulating around the globe will create new dominant practice and expressions by cul-
tural adaptions (for example, English Premier League in the Asian context) and hybridised
local forms of global sport such as Indian Premier League cricket. The latter illustrates per-
haps the most tangible example yet of a genuine political and economic shift in the power
relations of a major sport from West to East (Rowe and Gilmour, 2009). The rise of the
Indian economy, combined with the nation’s population and its elevation of cricket above all
other sports, has placed India at the centre of the sport. The same tendency might occur in
case of an exceptional growing popularity of the local clubs and global world-class football
players in the Chinese Super League exceed the interests in the English Premier League by
Asian football fans (and investors). At the beginning of 2017, Chinese clubs were break-
ing transfer records and international football players quadrupled their wages and became
some of the biggest stars in a continent of four billion people (Price, 2017). Moreover, only
seven football teams are among the world’s 50 most valuable sports teams (Manchester
United, Barcelona, Real Madrid, Bayern Munich, Manchester City, Arsenal, and Chelsea),
in contrast to teams of strong global sport competitions like the NFL, the NBA, and MLB
(Badenhausen, 2017).
While globalisation will affect both men’s and women’s football, it is considered less evident
that globalisation transforms cultural values within football, especially when it comes to gender
roles (Eliasson, 2009). However, a new agreement between Norway’s football association and
the country’s international players will lead to men and women receiving the same financial
compensation for representing their country, with the men making a financial contribution to
the women’s team in this historic deal (Wrack, 2017). Moreover, the aging population generates
new opportunities for the football industry, with a significantly growing new type of the game:
walking football (Ramaswamy, 2016). Nevertheless, the incredible growth of women football is
the focus of gender and the interference of Asian investors in European clubs impact the chang-
ing powers by new stakeholders. The competition with other sports and other types of enter-
tainment in this era brings football into perspective, as there is, and will be, no unequal spread
of interest in football around the world. With the aim of raising value for the sport’s fans, new
strategies are required to reach new fans and create more intense relationships with present fans.
There is a need for football clubs to avoid becoming the equivalent of a city in which residents
move from the city centre because there are too many tourists. The same might occur in stadia
where loyal fans feel less devoted to the club during matches when there is a higher proportion
of day-visitors from abroad. Football clubs must realise the impact of change in ownership and
spectators of the club in relation to not only identity and atmosphere, but to competitiveness
between teams, level of attractiveness, and sense of belonging within the communities of the
football industry.
Football’s long-term hope is that the magnificence of a performance and the excitement
of its unpredictability will protect it from the problems that commodification inevitably
brings (Croci and Ammirante, 1999). The main question of global football is whether the
game being played is the finite one or the infinite one. A finite game is played for the pur-
pose of winning, while an infinite game is played for the purpose of continuing the play
(Carse, 1986).
29
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young man not return to his own customs and his own people when
the American influence was removed?
They were sitting in front of Nampu’s house while Mrs. Burton
made these reflections. She was resting in the shadow of the cliffs
behind the hut on a splendid Indian blanket of black and red. Near
her Nampu was molding a great earthenware bowl, shaped and
colored like a great red disk cut in two and hollowed on the inside.
Around it the crude outline of a snake lay coiled. Already Polly had
asked to be allowed to purchase it.
A few yards off Se-kyal-ets-tewa sat upright with his legs crossed
underneath him. He was silent unless he was spoken to, but he
seemed to keep his eyes fixed on the three girls who formed another
group at some distance off.
None of his new acquaintances at their second meeting thought of
or spoke to the Indian by the English name of John Mase—the name
by which he had introduced himself on the train.
Suddenly Mrs. Burton turned to him.
“I hope you will come to see us as often as possible at camp,” she
began, speaking with her usual impulsiveness and thinking it might
be amusing to study the different influences at work in the Indian
youth. “I would like to have you teach us of your people and some
day take us to your village perhaps. Later on we are hoping to see
your great August festivals.”
Mrs. Burton had not meant to be condescending, but there may
have been an unconscious suggestion in her tone. The Indian
hesitated and frowned. Then, seeing that the three girls were coming
toward Nampu’s house, he rose up.
“Thank you,” he answered, but without signifying whether his
reply meant agreement.
Next day Peggy Webster asked him the same question.
She and Bettina and Dawapa were standing in a small group at the
entrance of the Painted Desert, waiting for the others to join them.
They had walked from Nampu’s house—a distance of only a mile or
two.
“You will not disappoint us, Se-kyal-ets-tewa,” Peggy urged,
thrusting her hands into her pockets in a boyish fashion and nodding
her head vigorously. “But if you do decide to come won’t you give us
some other name to call you by? Life isn’t very long at best and Se-
kyal-ets-tewa——”
The Indian smiled. He understood and liked Peggy, as all other
boys and men who were worth while did. She was so simple and
straightforward and so without the least trace of coquetry.
“Yes, if Mrs. Burton and the rest of you really wish it, I will come
when I can, although I have other more important work to do,” he
answered proudly. Then smiling again, “Perhaps the last two
syllables of my name will be less difficult. Tewa alone means ‘Keeper
of the Trail.’”
He was looking directly at Peggy and talking to her, not appearing
to notice Bettina nor the Indian girl.
Nevertheless Bettina replied:
“I was lucky when you chanced to be the ‘Keeper of my Trail’
yesterday.” She was smiling, also, and yet she spoke seriously. “I
wish I knew how to thank you.”
A moment afterwards the entire party was entering the Painted
Desert.
It was as if they had come into a country where, long centuries ago,
Titanic artists and alchemists had poured out their paints and jewels.
The mounds of earth with plateau-like surfaces called mesas were
red, blue, green or orange and took strange, fantastic shapes.
Fallen between the mesa were petrified trees which had split open
and were filled with precious stones. Now and then a petrified tree
appeared embedded in the sandstone of the mesa showing along its
side.
No one of the party realized how many miles were walked that day.
Nevertheless, after a time, Bettina naturally grew weary. Yet she did
not wish to mention her fatigue, realizing that she had simply not
entirely recovered from her experience of thirty-six hours before.
So, whenever it was possible she sat down, allowing the others to
wander on without her.
They were about to start on the homeward journey when she
chanced to speak to Tewa again, and this time they were alone.
Bettina was sitting in the sand with her chin in her hand by the
side of a giant petrified tree. She was staring at the place where it had
split open in falling, showing not only stones but precious and costly
gems on the inside.
Bettina was thinking so deeply that she did not hear the Indian
coming toward her.
He did not speak until she seemed to feel her eyes drawn away
from the things at which she was gazing, by another pair of eyes
looking upon her. Then she started a little.
“Mrs. Burton sent me to tell you that you were to ride back to
Nampu’s house in the wagon. You did not hear me coming? The
Indian moves silently because the moccasins we wear are best suited
to the sands of the desert.”
The young man, thrusting his hands inside his belt, drew out an
exquisite pair of moccasins made for a woman and of softest leather
and embroidered in bright beads.
“You will wear these and you will be less tired,” he said.
Were they a gift and, if so, what ought she to do? Bettina did not
know whether she should accept them.
But the Indian seemed to take her acceptance for granted.
“I am sorry to have startled you,” he continued, holding out his
hand to assist her in getting up.
But, for a moment after she had arisen, Bettina stood beside him,
making no effort to move on.
It was odd how little shyness she felt. It was easier to talk to this
Indian; to explain to him what she was thinking and feeling than to
any young man acquaintance of her own race.
“I wonder if you have ever read the Bible,” Bettina asked
unexpectedly, and then, seeing the Indian looked startled, she
laughed.
“Oh, I am not a missionary trying to convert you. It is odd, but this
place suddenly made me think of a chapter in Revelations. I suppose
because I never could have imagined anywhere else such a profusion
of jewels.”
“I have read your Bible,” the young man returned. “But I do not
believe in it for the Indian. For us our own religion seems best. Yet I
think I can recall the verses you mean.”
“‘And the foundations of the wall of the city were garnished with
all manner of precious stones. The first foundation was jasper; the
second sapphire; the third a chalcedony; the fourth, an emerald;
“‘The fifth, sardonyx; the sixth, sardius; the seventh, chrysolite; the
eighth, beryl; the ninth a topaz; the tenth, chrysoprasus, the
eleventh, a jacinth; the twelfth, an amethyst.’”
The young man pronounced each word slowly and Bettina held her
breath. Never could she have a more curious experience than this.
She would never forget these past few minutes.
The air of the desert was like crystal—the place a marvel of strange
color. And as the Indian recited, Bettina seemed able to count each
jewel in the stones before her.
How strange life was, that she should hear these exquisite
symbolic verses repeated by a Pagan in a land which had once
belonged to his Pagan ancestors.
CHAPTER XIII
The Eternal Feminine
Ten minutes later, leaving their burros below fastened to the trees
near Cottonwood Creek, Terry and his friends, after climbing the
mesa, came directly toward Mrs. Burton. And before Terry could
introduce any one of them, a young man held out his hand.
“I have met you before, Mrs. Burton. You remember you said I
could not be a member of your Camp Fire club? Well, I have done the
next best thing, I am a visitor at the Gardener ranch. Benton and I
are old friends, and when he wrote me of what was going on out here,
I guessed the rest. Besides Mrs. Webster and Mrs. Graham
confessed. I think they want a first-hand report of Miss Bettina and
Miss Peggy from me.”
But Peggy had by this time joined her aunt.
“Ralph Marshall; how extraordinary to see you out here! You are
the very last person I would ever have dreamed of. I thought, after
your visit to us, you were to stay on and study scientific farming with
father.”
“Oh, well, I have concluded to be a ranchman instead,” Ralph
returned, smiling and shaking hands with Peggy.
Peggy was pleased to see him. He had been a guest at their place
several times while she was growing up and was really a charming
fellow, if a little spoiled by his father’s wealth. Then his people were
friends of Bettina’s mother and father, as well as of her own.
CHAPTER XV
The Storm