28 January 2024

To
Mr. Nitish Kumar Singh

Appointment Letter

Dear Mr. Nitish Kumar Singh,

With reference to your application for employment and the interview you had with us subsequently, we are
pleased to offer you an appointment with One Point One Solutions Limited (“OPOS” / “company”) as Customer
Relationship Executive, at our Banglore office with effect from 28 January 2024. You will be reporting to OPO
058092. Your employment with OPOS will be governed by the following terms and conditions, which were also
discussed and agreed during your interview, and the same may be modified from time to time by OPOS in case
including , but not limited to, of any changes in the process (s), business (s) and/or location (s) for which you
have been appointed.

1. You will be employed with OPOS on an annual CTC of INR 25000 /- and monthly CTC of INR 25000 /-,
which is inclusive of all allowances. The monthly salary would be payable to you only after satisfactory
completion of training and certification. A detailed break-up of your CTC along with the relevant
deductions have been mentioned in Annexure-I (CTC Annexure) of this Appointment Letter.
2. The nature of duties and tasks required to be performed by you, during your employment with the
company, are provided in detail in Annexure-II of this Appointment Letter. Your duties and/or tasks
carry high responsibility and accountability on your part. You shall be required to meet the minimum
target as per SLA’s in any given month. The said minimum target shall be subject to timely revision by
the management of the company, in view of the customers’ requirements and business scenario. If
you fail to achieve this minimum target, it shall be presumed that you have not worked for the
proportionate period and, deductions would be made from your net salary accordingly.
3. You shall not, in any situation whatsoever, refuse to work or not work, as per the instructions of your
reporting authority, when you are scheduled or required to work. In case you are found to have
refused to work when you were scheduled or required to work, the same would be considered as
your unwillingness to serve the company and amount to gross misconduct, for which strict
disciplinary action would be initiated against you. In such cases, the management of the company is
entitled to terminate your services with immediate effect, without the provision of any notice or pay
in lieu thereof.
4. You shall also not refuse to perform any other additional duties and/or tasks, as per the instructions
of your supervisor and in view of need of the company. In case you refuse to perform any such
additional duties and/or tasks, it shall be considered as insubordination on your part and amount to
gross misconduct, for which strict disciplinary action would be initiated against you. In such cases, the
management of the company is entitled to terminate your services with immediate effect, without
the provision of any notice or pay in lieu thereof.
5. Your salary would be strictly processed as per your biometric attendance with nine (9) hours in
system, eight (8) hours of productive login, talk-time as per the relevant process(s) and wrap time of
maximum thirty (30) minutes, which is applicable for all days that you are present in and working
from the office. Thus, all four criteria, viz. the biometric time, the system/dialer login time, talk-time
and wrap time, are required to be mandatorily fulfilled as per the prescribed limits for the company to
consider your attendance and process your salaries, for all days that you are working from the
company office.
6. In case any of your action(s)/omissions(s), during the tenure of your employment, fall within the
ambit of Zero Tolerance Policy of the company which includes actions such as, but not limited to,
abuse, misbehavior, following wrong processes, reporting fake orders including but not limited to (i)
orders booked without customer confirmation/ booked without calling or receiving calls to or from
 customers; (ii) multiple orders of the same product booked in same customer account without
customer confirmation, leaking information, misuse of IT/system access, damage to company’s assets
and infrastructure, wrong sale/commitment while performing official duties and/or any other act
causing damage of goodwill and/or monetary loss to the company or its clients, you shall not receive
any salary for the month in question. In case you are found to have repeated such
actions/omissions(s), which fall within the ambit of Zero Tolerance Policy of the company, on more
than two occasions, the same would amount to grave misconduct on your part, for which the
company would initiate strict disciplinary action against you and you will be liable to strict action
subject to sole discretion of the company and will be also liable to indemnify the company for any loss
so incurred. In such cases, the management of the company is entitled to terminate your services
with immediate effect, without the provision of any notice or pay in lieu thereof.
7. You will be governed at all times by the policies, procedures and guidelines of the company relating to
salary, allowances, benefits and perquisites, which are specified in this Appointment Letter. Further,
the management of OPOS reserves the right to modify or change such allowances, benefits and
perquisites from time to time, in accordance with its policies and in case including, but not limited to,
of any changes in the process(s), business(s) and/or location(s) for which you have been appointed.
You are also required to keep your salary and other related information confidential at all times, and
not disclose the same to anybody in the company or an external agency. The company reserves the
right to take appropriate action against you, in case you are found to have violated this requirement.
8. You will also be entitled to contributory provident fund, employees’ state insurance and statutory
bonus payments, as per the applicable statutory provisions. Deductions as applicable under law,
namely tax deduction at source, professional tax, fringe benefit tax, statutory payments etc., shall be
to your account and made by the company on your salary month on month.
9. You are required to furnish the photocopy(s)/soft copy(s) of the documents required by the company,
as mentioned in Annexure-III (List of Documents for submission) along with undertaking of document
and undertaking for Aadhar as mentioned in Annexure VII and Annexure VII respectively of the
Appointment Letter, prior to or on the date of joining the company. You are also required to produce
the originals of the aforesaid documents for verification, on the date of joining the services of the
company. You would not receive any salary unless you have submitted all required documents, as per
this Appointment Letter, to the Human Resources department of the company. Further, if you fail to
submit the required documents, as mentioned in Annexure-III of the Appointment Letter, within
forty-five (45) days from your date of joining the company, you would be terminated with immediate
effect, without any notice or pay in lieu thereof, for failing to comply with the joining formalities in
place. Any change in your date of joining will be communicated to you at the aforementioned contact
details and, such change will be at the sole discretion of and without any liability on OPOS.

10. If you fail to report to work for four (4) days in a row, without the prior written approval of your
reporting manager, you will be marked as absconding and an absconding notice would be issued to
you by the company. Furthermore, if, even after the issuance of the absconding notice, you fail to
report to work within the timeline stipulated under the absconding notice, the same would be treated
as your refusal to work as well as abandonment of employment in OPOS, and your services would be
terminated by the company with immediate effect, without the provision of any notice or pay in lieu
thereof, on the ground of gross misconduct. The company also reserves its rights to terminate your
services, in the event that your performance is found to be unsatisfactory, with fourteen days’ notice
in writing or fourteen days’ basic salary in lieu of the said notice. However, the above requirement
may be altered / modified by the company in such manner as may be necessary for the company to
discharge its existing and forthcoming obligations. During your service, you may also resign from the
services of the company by giving 1 (one) month notice in writing or making payment of thirty days’
salary in lieu of the said notice. Once the company is in receipt of the notice expressing your intention
to leave the services, the company will have the discretion to relieve you at the end of the notice
period or earlier. In case you fail to provide one month notice in writing to the company, the
management will deduct an amount equivalent to your one month gross salary from the full and final
settlement amount which may become payable to you.
11. The company reserves the right to terminate you with immediate effect, without any notice or pay in
lieu thereof, in case of gross violation(s) of the terms contained in the Appointment Letter amounting
to misconduct.
12. Since the company would be providing specialized training to you at a substantial cost to ensure that
you can work in the company, you shall not leave the employment of the company within a period of
6 months from your date of joining, unless you are terminated by the company. In case you leave the
company within the aforesaid period of 6 months on your own volition, you shall be liable to
reimburse the cost of training imparted to you, which has been quantified at INR 5000/- and will be
included in the full & final settlement. The company reserves the right to initiate appropriate legal
proceedings against you for recovery of the said amount.
13. You will diligently and faithfully serve the company and perform all duties and tasks entrusted to you
from time to time. You will devote full time and attention to the work of the company and will not,
during the tenure of your employment with the company, be interested in or take any employment,
assignment and/or direct/indirect business or work, whether honorary or remuneratory including
moonlighting, except with the prior written permission of the management of the company. You will
also not seek membership of any local / public body, without obtaining the prior written permission
of the management of the company in each case.
14. The company may, in its business interest and as per its requirements, transfer you to any
department/section/function of the company or any of its offices in India or overseas or to any
subsidiary or associate company, whether in existence presently or still to be formed, on such terms
and conditions as are applicable to such transfer and as per the company’s policies. The terms and
conditions of your transfer would be governed by the Relocation Policy of the company. In the event
of your deputation to perform work on / at client sites, you hereby agree and undertake as follows: -
a. That you shall follow and be governed by the applicable rules and regulations;
b. That you shall honor and abide by the requirements under the work permits / approvals /
consents and all related rules pertaining to your deputation, including amongst others
requirements under the applicable visa / travel program;
c. That you shall indemnify and hold harmless the company, from all liabilities arising out of any
act / omission attributable to your negligence or otherwise, whether arising in the course of
employment or otherwise;
d. In all such cases of transfer, you shall be governed by the company’s transfer policy and
procedure, including the Relocation Policy of the company.

Your refusal to accept any such transfer will be considered as your unwillingness to serve the
company and in such a case, the management of the company reserves the right to terminate your
services with immediate effect.
15. You may, during the course of your employment with the company, be given any assignment either
arising out of the company’s business or which the management of the company, in its subjective
judgment, deems fit with reference to your skill sets, background, qualification and/or experience.
Refusal to carry out such assignment(s) allotted to you solely on, amongst other grounds, the ground
that it had not been a part of your usual duties during your employment with the company, would be
deemed to be a serious misconduct on your part and invite strict disciplinary action against you,
including immediate termination of your employment without the provision of any notice or pay in
lieu thereof. You will also not be entitled to any additional compensation for carrying out any such
assignment(s).
16. The standard work week is Monday to Sunday with one weekly off, which will be given to you as per
the policy of the company and in line with the demands of business process(s) that you would be
aligned with during your employment. The actual day off may vary from week to week in view of the
nature of business of the company and the exigencies of work. Your working hours are 9:30 A.M. to
6:30 P.M., however the same is not fixed and may be extendable in view of the workload. The
company is operational on a 24*7*365 basis. You are expected to report to work promptly at the
scheduled time each day for ensuring smooth conduct of work as per the company’s policy. You will
be eligible for a total of 21 days of paid leave in a year. Any paid leave(s) availed by you is/are
 required to be pre-approved, 7 days in advance of your scheduled day of leave, by your reporting
manager.
17. During the term of your employment, you may choose to work from home in accordance with the
Work from Home policy (“WFH Policy”) of the company, subject to you fulfilling the eligibility
conditions prescribed thereunder. This WFH Policy provides guidelines for such employees of OPOS
who are either working from home or some other off-site location, for the approved duration. The
work-from-home arrangement is aimed at providing a mutually beneficial option for both the
company and its employees; however, this remote working would only be permissible as long as the
same does not interfere with your duties and responsibilities in terms of this Appointment Letter,
including the Annexures thereto, and other assignment(s) that may be given to you by the company.
Nevertheless, this arrangement, being role-specific, is available at the discretion of the management
of the company and subject to the consent of the client(s) of the company. You may choose to work
from home on a regular or ad-hoc basis based on the business requirements of the company and/or
unavoidable personal exigencies at your end, barring certain exceptions such as natural calamities,
pandemic or government-imposed lockdown. Your eligibility, procedure for approval to work from
home, conditions of employment while working from home and other relevant points in this context
would be determined as per the WFH Policy, and the entire WFH Policy will be applicable to you,
should you choose to work from home, as if the entire contents of the same were incorporated
herein. While working from home, you are required to complete the daily working hours, as
stipulated in the WFH Policy, for you to be entitled to receive salary. If you are eligible to work from
home in terms of the WFH Policy and have been allowed by your reporting manager as well as the
Human Resources department of the company to work from home, your attendance and salaries
would be considered and processed on the basis of eight (8) hours of productive login, talk-time as
per the relevant process(s) and wrap time of maximum thirty (30) minutes. Thus, all three criteria, viz.
the system/dialer login time, talk-time and wrap time, are required to be mandatorily fulfilled as per
the prescribed limits for the company to consider your attendance and process your salaries, for all
days that you are working from home. The company will not make any deviation and/or exception(s)
in respect of the aforesaid prescribed limits.
18. You will be governed by the policies and the procedures of OPOS, in force from time to time,
throughout the course of your employment. You will also observe general decorum and discipline and
not resort to any action which, according to the management, is detrimental to the interests of the
company. You will, at all times, conduct yourself in such manner so as to justify the trust and
confidence respond in you by the company. In case you are found to have violated the terms of this
clause without any valid reason, the same would amount to serious misconduct on your part and the
management of the company reserves the right in such cases to take disciplinary action against you,
including immediate termination of your employment without the provision of any notice or pay in
lieu thereof.
19. You shall not, as per the terms of the Non-Disclosure Undertaking (“Undertaking”) annexed with the
Appointment Letter as Annexure-IV and the terms contained in this Appointment Letter, during
employment or after cessation of employment, divulge, disclose or impart to any other person and/or
third-party organization, by words or otherwise, particulars or details of systems, procedures,
software, hardware, technical know-how, training material, trade secret, administrative, financial or
organizational matters pertaining to the company, which you may become aware of by virtue of your
employment in the company. You shall maintain confidentiality at all times of all information,
including but not limited to the terms of this Appointment Letter, comply with the terms of the
Undertaking as well as the company’s non-disclosure of data and information policy, and also sign
such agreements that the company may require for the adequate protection of all its information. If
you are found to be in violation of the terms of your Undertaking and/or the company's
confidentiality policies/agreements or if you are found to have indulged in the unauthorized
dissemination, disclosure and/or use of the confidential information, as defined in the Undertaking,
the same would amount to grave misconduct on your part and the company will initiate disciplinary
action and such other legal action against you as it may deem fit, including but not limited to
immediate suspension and / or immediate termination from the employment of the company,
 without any notice or pay in lieu thereof, as well as civil and/or criminal penalties for violations of the
applicable laws.
20. The rights, title and interest, including the copyright thereto, in any invention, creation, development,
improvement or discovery of any system(s), software, computer program(s), method(s) relating to the
company’s operations, writings, documents and/or reports, arising out of any work done in the course
of your employment with the company, shall automatically vest with the company and, all of the said
inventions, creations, developments, improvements and/or discoveries made or conceived in the
performance of your engagement with the company, whether IPR protected or not, shall become and
remain the sole and exclusive property of the company. You also agree to notify the company
immediately in writing of all the aforesaid inventions, creations, developments, improvements and/or
discoveries, made at any point of time during your employment with the company. In this connection
wherever required, the company may obtain patent rights in its own name (or jointly with others)
based on the fact of your invention, creation, development, improvement, discovery or other creative
effort(s). The company may also require you to sign invention assignment and such other agreements
as may be necessary for the company to obtain patents and/or register its intellectual property rights.
You will not, in any event whatsoever, be entitled to any additional compensation for such acts, apart
from the compensation stipulated and stated hereinabove. Your obligations under this clause would
survive the termination of your engagement with the company, regardless of the manner of such
termination.
21. The company shall be the sole owner and proprietor of any software developed by you during your
employment with the company and, would also have unfettered rights to sell, license, and control
duplication, distribution and preparation of deliveries of the software. You shall not claim any income
and/or benefit from any such development at any point of time. You shall also sign a document to this
effect, if required by the company. Any duplication of licensed software is not allowed, except for
backup or archival purposes. You shall also ensure that the company complies with all statutory
and/or legal requirements with regard to the area(s) of your responsibility.
22. You shall take reasonable care in maintaining and protecting the assets, properties, facilities,
software, hardware and/or any other equipment belonging to the company, as and when provided by
the company for official use. On company’s demand, you shall take steps to return such assets,
properties, facilities, software, hardware and/or any other equipment back to the company in the
same condition as at the time of handover in your favour, subject to normal wear and tear, on
cessation of employment or at any other time as may be required by the company. If you fail to
return the said assets, properties, facilities, software, hardware and/or any other equipment
belonging to the company in the same condition, the company shall be entitled to recover such costs
/ compensation as it may deem fit, keeping in view the cost of such assets, properties, facilities,
software, hardware and/or any other equipment in question.
23. OPOS is committed to providing a professional work environment that maintains the equality, respect
and dignity of all employees and trainees associated with the company. In keeping with this
commitment, OPOS maintains a strict policy of prohibiting discriminatory practices, including sexual
harassment. OPOS considers that sexual harassment at workplace is absolutely unacceptable and
hence, will treat all complaints in this regard very seriously. You shall, at all times during your
employment with the company, abide by and be governed by the terms contained in the “Declaration
and Undertaking for prevention of sexual harassment at workplace”, which has been annexed with
the Appointment Letter as Annexure-V.
24. The company is entitled to terminate your services, without assigning any specific reason in this
regard, by giving one month’s notice in writing or basic salary for the said month in lieu thereof. If you
choose to resign from the services of the company, your resignation would come into effect from the
date of acceptance thereof in writing by the management of the company. The management of OPOS
reserves the right to reject your resignation. Further, your resignation will not be effective if any
disciplinary proceeding(s) have been initiated or is pending against you. The disciplinary proceedings
in this regard would be deemed to have been initiated from the date of issuance of show-cause notice
/ charge-sheet against you, as the case may be. In the scenario where your resignation has been
accepted by the company, you will serve your notice period of one month in the company or else pay
one month’s salary to the company in lieu of your notice period. Once the company is in receipt of the
 notice expressing your intention to leave the services, the company will have the discretion to relieve
you at the end of the notice period or earlier. In case you fail to provide one month’s notice in writing
to the company, the management will deduct an amount equivalent to your one month’s gross salary
from the amount which may become payable to you during full and final settlement of dues. Further,
your balance leaves will not be adjusted against your notice period or any part thereof.

25. The company reserves the right to discontinue your services with immediate effect in case of
occurrence of fire, earthquake, flash floods, pandemic, disease outbreak, cyclone, lockdown,
government sanctions, economic sanctions, trade sanctions, embargo, requirements imposed by
governmental (Central, state and/or local), civil and military authorities, acts of God or public enemy
and/or other causes which are beyond the company’s reasonable control (“Force Majeure Event”). On
the occurrence of a Force Majeure Event, the company may immediately inform you about the
discontinuation of your services in the company with immediate effect and in such cases, you will not
be entitled to a notice or any payment in lieu of the said notice in terms of Clause 24.
26. The company would not be liable to pay the full & final settlement amount, or any part thereof, to
you in case you have left the employment without completing the required exit formalities. The exit
formalities in this regard are required to be mandatorily completed within two (2) weeks from your
last working day in the company, for you to be eligible for the full & final settlement amount. The full
& final settlement amount may be collected by you within sixty (60) days from your last working day
in the company, subject to your satisfactory completion of exit formalities. Your paid leaves will not
be encashed and/or adjusted at any point of time during your employment with the company,
including during the full & final settlement of your dues.
27. It is expressly agreed and understood that your services are liable to be terminated with immediate
effect, without any notice or pay in lieu thereof, in the following amongst other cases, which would
amount to misconduct on your part: -
a. Breach of any rule(s), regulation(s) or instructions from your end, which were required to be
observed in accordance with the prevailing laws for the purpose of conducting the business of the
company, which is likely to, directly or indirectly, lay any person of the company open to any
proceedings under the said law or the rules made thereunder or which, in the opinion of the
management, is likely to result in adverse consequence(s) effecting prejudicially the management of
the company in any manner.
b. In case of any deliberate and intentional physical damage to the company’s assets, which had been
provided to you for official use.
c. On your reaching the age of superannuation (completion of sixty (60) years) and / or on account of
physical or mental disability or otherwise at any time, resulting in the lowering of your efficiency.
The management’s opinion will be final in this regard.
d. If it is found, at any time during the tenure of your employment, that any of the information
furnished by you to the management, at the time of your appointment in the company, was
incorrect and/or false, and/or you had reasonable grounds to believe that the same was incorrect
and/or false.
e. If, at any time during the tenure of your employment, the management and/or the company loses
faith in you, for reasons including but not limited to your acts and/or omissions in connection with
your employment which has an adverse impact on the business of the company.
f. If you are convicted for any act or if you are arrested for any act involving moral turpitude.
g. If you are convicted or found to be involved in any act of sexual harassment.
h. If you fail to attend to your duties and fulfil your responsibilities without prior written permission
from the management of the company.
i. If in the opinion of the management of the company, you are found to be disloyal to or if you are
found to be indulging in activities detrimental to the interest of the company. The following acts on
your part, amongst others, will be considered detrimental to the interest of the company: -

i. Engaging in any other business, trade or profession during your employment in the company,
during working hours or otherwise, whether such activities conflict with the interest of the
company or not.
 ii. Divulging any information in respect of the business of the company to an outsider and/or a
third-party entity, including but not limited to confidential information.
iii. Subject to your undertaking as per Annexure VI, making false, misleading, slanderous and/or
defamatory statements against the company, its management and/or its office bearers, which
in the opinion of the management has an effect of lowering the prestige of the company, its
management and/or its office bearers.

28. The company also reserves the right to terminate your services with immediate effect, without any
notice or pay in lieu thereof, if you are found to be suffering from any communicable skin disease or
any other contagious or infectious disease, which, in the opinion of the management, is likely to
endanger the health, security and well-being of other employees of the company.
29. If you are laid-off by the company during the tenure of your employment through issuance of notice
to that effect, you will be compensated at the rate of 50% of your basic salary for the period of such
lay-off, subject to the provisions contained in Clause 30.
30. If the prevailing circumstances require you to be laid-off for 30 days or more during the twelve-month
period, you will not be entitled to any lay-off compensation beyond the first 30 days, and the
company would be entitled to terminate you without any additional compensation in this regard. For
instance, in case of a redundancy in your job role or position resulting from an unprecedented
economic crisis or disruption in the business cycle not within the company’s control, the company can
lay you off in terms of this clause and Clause 29.
31. You would be personally responsible for all the assets provided to you by the company for official use
including, but not limited to, the headset. An amount of INR 750/- would be deducted from your first
salary towards purchase of the headsets..
32. The age of retirement for an employee of OPOS has been fixed at sixty (60) years and subject to other
clauses mentioned in this Appointment Letter, your services will come to an automatic conclusion as
soon as you complete the age of sixty (60) years. You will produce a certificate evidencing your date
of birth as well as your present age on the date of your joining, to the satisfaction of the
management. In the event of a dispute regarding the correctness and veracity of your age, it shall be
lawful for the management of the company to send you to the doctor appointed by the company to
ascertain your age and, his decision shall be final and binding on you.
33. You are immediately required to furnish on your behalf and if married, on behalf of your spouse as
well, full details of any external directorships held and/or any personal business interests including
but not limited to partnerships, shareholdings and trusteeships; involvement in any other business
ventures involving unlimited liability; personal liabilities in connection with business activities; and
involvement in other external positions including but not limited to role and involvement in teaching
and consulting positions, whether honorary or remunerative, and/or political and non-political
associations, as on the date of your appointment in the company.
34. You hereby agree to not solicit or cause to be solicited, either during your employment and/or
thereafter (i.e. cessation of your employment with the company) for a period of one (1) year, either
voluntarily or involuntarily, any employee of OPOS. You further, whether directly or indirectly,
individually or on behalf of any other person, firm, corporation or entity, agree to not, (a) interfere
with the company’s continuing relationships with its existing employees, (b) attempt to induce such
existing employees to leave their employment with the company, (c) interfere with the company’s
continuing relationships with its suppliers or customers, (d) sell, attempt to sell or solicit the sale of
such products or services which are in competition, whether direct or indirect, with those of OPOS, to
the customers of OPOS, or (e) take any action to discourage or divert any supplier or customer from
doing business with the company, for the aforesaid period of one (1) year.
35. You further agree that during your employment with the company, you would perform such duties as
the company may designate from time to time and will devote your full time and best efforts to the
business of the company. You shall not, during your employment with the company, engage in any
employment with any other company, whether for gain or not.
36. You also represent and warrant that you are not subject to any court order, agreement, arrangement
and/or undertaking, including but not limited to the non-compete and non-solicit obligations, or any
other disability which may, in any manner, restrict you from either accepting the terms and conditions
 contained in the Appointment Letter or from performing your functions and providing services to the
company in accordance with the Appointment Letter.
37. In case of any action, omission and/or error on your part during the tenure of your employment
thereby causing tangible and/or intangible losses to the company, the same would amount to grave
misconduct for which the company would initiate strict disciplinary action against you. In such cases,
the management of the company is entitled to terminate your services with immediate effect,
without the provision of any notice or pay in lieu thereof. The company shall also be entitled to
recover from you the said losses along with additional damages and, reserves its legal right to initiate
civil and/or criminal proceedings against you in this regard.
38. If you avail any loan(s) from any institution/individual during the tenure of your employment with the
company, the same will be entirely repayable in your personal capacity and the company will, under
no circumstances, be liable to repay it on your behalf.
39. In the event of breach of any terms of the Appointment Letter and more specifically, breach of any
and/or all confidentiality obligations mentioned hereinabove, the company shall initiate disciplinary
and such other legal action against you as it may deem fit, including but not limited to immediate
suspension and / or immediate termination from the employment of the company, without any
notice or pay in lieu thereof. Notwithstanding anything contained in this Appointment Letter, the
company hereby also reserves the right to proceed against you in such forum as it may deem fit, in
the event that you have committed a material breach of the terms contained in this Appointment
Letter. You shall also be liable to indemnify, defend and hold harmless the company from and against
any and all damages, losses, claims, liabilities, demands, judgments, awards, settlements, penalties,
fines, suits, costs and expenses, including without limitation attorney’s fees and costs, of any kind or
nature, by reason of or arising out of or in connection with your breach of any of the terms contained
in the Appointment Letter.
40. You shall submit your latest residential address and telephone/mobile number to the company for
correspondence purposes. You also agree to keep the management informed about any change in
your residential address and/or telephone/mobile number.
41. You shall strictly adhere to the applicable laws and regulations in India and other country(s), wherever
applicable, including without limitation work permits, immigration requirements etc.
42. Any waiver of the provisions of this Appointment Letter or of a party’s rights and/or remedies under
the Appointment Letter must be in writing for the same to be effective. Any failure, neglect or delay
by a party in enforcing the provisions of this Appointment Letter or its rights and/or remedies under
the Appointment Letter at any point of time, cannot and will not be construed as a waiver of such
party’s rights under this Appointment Letter and will not, in any way, affect the validity of the whole
or any part of this Appointment Letter or prejudice such party’s right(s) to take subsequent action. No
exercise or enforcement by either party of any right(s) or remedy(s) under this Appointment Letter
will preclude the enforcement by such party of any other right or remedy under this Appointment
Letter which such party is entitled to enforce under law.
43. If any term, condition, or provision in this Appointment Letter is found to be invalid, unlawful or
unenforceable to any extent, the parties shall endeavor in good faith to agree to such amendments
that will preserve, as far as possible, the intention expressed in this Appointment Letter. If the parties
fail to agree on such amendments, such invalid term, condition or provision will be severed from the
remaining terms, conditions and provisions, and the Appointment Letter will continue to be valid and
enforceable to the fullest extent permitted by law.
44. All such provisions of the Appointment Letter which are explicitly stated to survive the termination
thereof as well as such provisions which, by their very nature and verbiage, are intended by the
parties to survive, shall so survive termination or expiry of this Appointment Letter and, continue to
be applicable.
45. Any changes in the prevailing laws, rules and regulations governing statutory deductions such as
Provident Fund, Employees’ State Insurance, Professional Tax, Income Tax (Tax Deducted at Source)
and/or any other deductions in force or that may come in force shall be implemented while keeping
constant the salary offered to you in terms of this Appointment Letter, the breakup whereof has been
provided in Annexure-I, with effect from the date of commencement of such change.
 46. The terms and conditions of this Appointment Letter shall be governed by the laws of India and
disputes arising herein shall be subject to the jurisdiction of the courts at Mumbai.
The Appointment Letter is valid till you retire from the services of this organization. Your appointment in the
company is subject to you being declared medically fit by the company’s medical examiner as per our
standards. Please sign and return to us a copy of the Appointment Letter signifying your acceptance to the
terms and conditions of this Letter. Please note that in the event of you failing to join the company on or prior
to the date mentioned in this Appointment Letter, this Appointment Letter shall automatically stand revoked.

I would like to take this opportunity to welcome you to your company and hope you find your association with
the company both enjoyable and rewarding.

For One Point One Solutions Limited,

Prashant Ruparel
Talent Acquisition AVP

Authorized Signatory

I have read the aforesaid terms and conditions or the aforesaid terms and conditions have been explained to
me in the language I understand and in token of acceptance of the said terms and conditions, I have put my
signature on this letter.
I confirm.

……………………………………..
Mr. Nitish Kumar Singh
 ANNEXURE-I
CTC ANNEXURE
Name of the candidate Mr.Nitish Kumar Singh
Designation Sr. Customer Relationship Executive
Location BANGLORE
CTC details CTC per month CTC per annum
Basic 13750 165000
HRA 6875 82500
Other Allowance 1227 14724
Gross salary-A 21852 262224

Employee Contributions
Provident Fund 1796 21552
Professional Tax 0 0
TOTAL Deductions-B 1946 23352

Employer Contribution
Provident Fund 1796 21552
Gratuity 0 0
Bonus 1352 16224
TOTAL Deductions-C 3148 37776

Performance Linked
0 0
Incentive(PLI) / VPP

Total CTC(A+C)+PLI 25000 25000

Net salary before
19906 238872
Income tax deduction
* Statutory bonus will be paid annually, as per Bonus Act, 1965
** PLI / VPP will be paid on quarterly basis on successful achievement of your defined KPIs, where applicable.
***Gratuity will be paid as per "Payment of Gratuity Act, 1972"
For One Point One Solutions Limited,
Prashant Ruparel
Talent Acquisition AVP

Authorized Signatory
Acceptance
 ANNEXURE-II
DUTIES, TASKS AND/OR RESPONSIBILITIES
 ANNEXURE-III
LIST OF DOCUMENTS FOR SUBMISSION

1. Proof of age;
2. Proof of address;
3. Certificates supplementing your SSC (10th Standard) as well as the highest educational and
professional qualification attainments;
4. Appointment & Relieving/Experience letter from your previous employer along with the pay slip and
Form 16 or any other authenticated document supplementing your earnings and income tax
deduction/paid in the current financial year in the previous employment, as applicable;
5. Photocopy of your PAN Card with number;
6. 3 (three) passport sized photographs;
7. Photocopy of your Passport, if available;
8. Photocopy of your Aadhaar Card with number;
9. PF No. / UAN (Universal Account Number) from the previous employment, if available;
10. ESIC Number from the previous employment, if applicable;
11. Any other documents as may be required by the company
 ANNEXURE-IV
NON-DISCLOSURE UNDERTAKING

This Non-Disclosure Undertaking (“Undertaking”) is given by Mr./Ms. Nitish Kumar Singh (“Employee”), S/o. /
D/o. / W/o. Mr. Binod Singh, presently residing at and having permanent residence at .

The said Employee, being employed with One Point One Solutions Limited (“OPOS” / “company”) with effect
from 28 January 2024, undertakes to protect the confidential information of the company , as specified
hereunder in Clause 1, at all costs as well as acknowledges that he/she will not indulge into any unauthorized
disclosure of confidential information and/or data of the company through verbal, written and/or any other
form of communication, in the course of his employment as well as thereafter for the specified period.

The Employee hereto agrees and undertakes, without any force or coercion from any one whatsoever, as
follows:

1. Confidential Information:

1.1 The Employee understands and agrees that the information disclosed orally or in writing or made available
to him/her by the company in any manner whatsoever including, but not limited to:

1.1.1 Information acquired from other employees including but not limited to project and remuneration
details; trade secrets; strategic plans; invention plans and disclosures; systems; procedures; customer
information; computer programs; software codes and databases; information relating to suppliers;
software; hardware; technical know-how; training material; distribution channels; marketing studies;
intellectual property of the company; information relating to processes and products, designs, business
plans, business opportunities, marketing plans, finances, research, development, know-how or
personnel; confidential information originally received from third parties; information relating to any
type of technology; financial information; administrative, financial or organizational matters pertaining
to the company; transactions in pipeline or executed transactions not within the public domain; and all
other material information belonging to the company and/or its clients, whether written or oral,
tangible or intangible, which the Employee was reasonably required to keep confidential, shall mean to
be “Confidential Information”. In addition, the existence and terms of this Appointment Letter shall also
be treated as Confidential Information.

1.1.2 Also, Confidential Information can take many shapes including, but not limited to, the names of clients
of the company or information on their visits to the company’s office; documents; notes; overheard
conversations; tapes; diskettes; personal observations; records; research; blueprints; financial
statements; licensing agreements; trust funds; criminal records; strategic plans; product developments;
emails; pending patents; research proposals; chemical or biological formulae, whether belonging to the
company or any of its clients as the case may be, or any allegation(s) made against the company and/or
its clients.

1.1.3 Confidential Information also includes all discussions and/or negotiations relating to the Appointment
Letter.

1.2 The Employee acknowledges that the company may, relying on the terms of this Undertaking, provide
him/her access to Confidential Information. The Employee agrees to retain, protect and safeguard the
confidential nature of the Confidential Information and not use such Information for his/her personal
gains/motive as well as not disclose the same to any other person, whether employed with the company or a
third-party.

1.3 The Confidential Information may be marked with words indicating its confidential nature such as “One
Point One Solutions Confidence” and/or “One Point One Solutions Strictest Confidence”. If the Employee has
any doubts regarding the confidential nature thereof, he/she shall always ask and consult his/her reporting
manager as the first step, who would inform the said Employee about the company’s Security policy and codes
of practice on handling Confidential Information and security marking.

1.4 The Employee also agrees that any Confidential Information, which was disclosed prior to the execution of
this Undertaking whether in the regular course of employment or not, was intended to be and shall be subject
to the terms and conditions of this Undertaking.

2. Restrictions and Exceptions:

2.1 The Employee agrees and undertakes to maintain the confidentiality of the Confidential Information as
described in Clause 1 of the Undertaking, and prevent the unauthorized dissemination, disclosure and/or use
thereof. The Employee agrees and undertakes to maintain the confidentiality of the Confidential Information
even after leaving the services of the company and shall not, in any case, disclose the Confidential Information
to any third-party and/or future employer or use the same for personal gains, to the detriment of financial and
commercial interests of the company.

2.2 The Employee expressly agrees that he/she shall not use the Confidential Information provided by the
company, for personal gain or other unlawful gains in any manner whatsoever. The Employee is also
prohibited from engaging in transactions involving buying and/or selling securities of OPOS and/or any client(s)
of OPOS or any other securities transactions of any nature whatsoever, on the basis of information not
available in public domain which, had it been available in public domain, might affect the investment decisions
of the public. The Employee further agrees that he/she is prohibited from disseminating Confidential
Information to any person, whether in company’s employment or not, who may make use of such Information
to trade in the securities of the company or any of its clients.

2.3 The Employee shall protect the Confidential Information by exercising the same degree of care, but no less
than reasonable care, to prevent the unauthorized use, dissemination, disclosure and/or publication of the
Confidential Information, as he/she would exercise to protect its own confidential information.

2.4 The Employee may access and/or disclose the Confidential Information pertaining to the customers of the
company, only subject to receipt of consent from the appropriate authority and only when absolutely
necessary. In no event will the Employee access and/or disclose the Confidential Information pertaining to the
customers of the company, without informing the appropriate authority.

2.5 Information contained in the company files should never be disclosed by the Employee to any person,
whether in company’s employment or not, except:
2.5.1 Upon express authorization of the employee handling such information on behalf of the company for its
safe-keeping and preservation. Documents or files belonging to the company are to be turned over only
to such employees who are properly identified and/or vouched for, and only in return for a signed
receipt; and

2.5.2 Such information is generally available in the public domain at the time of disclosure or, after disclosure
in accordance with Clause 2, becomes an information available in public domain through no fault of the
Employee.

2.6 The Employee shall limit its internal disclosure of the Confidential Information to only those employees
and/or agents who strictly have a need to know the said Information, for the limited purpose of executing
his/her/their job efficiently and responsibly.

2.7 The Employee shall promptly report to the company any actual or suspected violation of the terms of this
Undertaking and undertakes to take all further steps, whether reasonably required and necessary and/or on
company’s request, to prevent, control and/or remedy any such violation promptly for avoiding any loss of
Confidential Information.
3. Disclosure Requirements: Notwithstanding anything to the contrary contained in this Undertaking, in the
event the Employee, or any other person to whom the said Employee transmits the Confidential Information
or any part thereof in accordance with the terms contained in this Undertaking, is required in terms of the
applicable law and/or by any applicable governmental authority or regulatory body (by virtue of oral
questions, interrogatories, request, demand or similar process) to disclose the Confidential Information or any
part thereof, the Employee will provide the company with prompt written notice thereof, so that the company
may seek a protective order and/or other appropriate remedy or waive compliance with the provisions of this
Undertaking, as the case may be. In such cases, the Employee or such other person will not disclose the
necessary Confidential Information without the company’s written approval/directions in that regard. Where
the company is unable to obtain a protective order and/or other appropriate remedy for avoiding such
disclosure, the Employee, on the basis of the directions from Company, will furnish only that portion of the
Confidential Information which is, on the advice of company’s legal counsel, legally required to be disclosed.

4. Ownership of Confidential Information: All Confidential Information in all forms, along with all material
items delivered by the company to the Employee, remain the property of the company at all times, and no
license or other rights in the Confidential Information and/or such material items would be deemed to have
been granted to the Employee, either in terms of this Undertaking or by any act of disclosure. The Employee is
responsible for the internal security and safekeeping of Confidential Information on all occasions.

5. Return of materials and documents:

5.1 Upon the written request of the company, the Employee shall either return to it or erase/destroy all
materials that contain or embody any Confidential Information of the company, as well as all copies thereof.
However, the return or destruction of such materials and/or copies thereof shall not relieve the Employee of
its confidentiality obligations, in terms of this Undertaking as well as the Appointment Letter, in any manner.
Upon the request of the company, the Employee will certify that it has complied with the provisions of this
sub-clause.

5.2 All documents, including rough drafts and/or interim copies, containing Confidential Information shall be
destroyed if no longer needed. Upon the request of the company, the Employee will certify that it has
complied with the provisions of this sub-clause.

6. Non-Circumvention: The Employee unconditionally agrees and undertakes to not circumvent the company
and work with the business associates, clients, and/or other third-party vendors of the company, for a period
of one (1) year after your cessation of employment with the company.

7. Non-Solicitation: The Employee unconditionally agrees and undertakes to not solicit any client of the
company for any work and/or provide any service(s) to such client(s), for a period of one (1) year after your
cessation of employment with the company. The Employee further agrees and undertakes to not assist any
other person with the opportunity of soliciting any client of the company for any work and/or assist such other
person in provision of any service(s) to the client(s) of the company.

8. Indemnity: The Employee shall indemnify, defend and hold harmless the company from and against any and
all damages, losses, claims, liabilities, demands, judgments, awards, settlements, penalties, fines, suits, costs
and expenses, including without limitation attorney’s fees and costs, of any kind or nature, by reason of or
arising out of or in connection with the Employee’s breach of any of its obligations in terms of this
Undertaking.

9. Injunctive Relief: The Employee agrees and acknowledges that indemnification in terms of Clause 8 of the
Undertaking may be an insufficient remedy in case of any breach of this Undertaking and hence, the company
is also entitled to seek injunctive relief from the relevant courts, in addition to other available remedies,
against the Employee.
10. No warranty or obligation of the company:

10.1 The following is expressly acknowledged and agreed by the Employee:

10.1.1 This Undertaking does not constitute or create, and cannot be seen to constitute or create, any
obligation on the part of the company to provide Confidential Information or any part thereof to the
Employee, but merely defines the duties and obligations of the Employee with respect to the
Confidential Information for regulating the dissemination, disclosure and/or use thereof.

10.1.2 The company makes no representation or warranty as to the accuracy or completeness of the
Confidential Information or any part thereof, and shall have no liability of any kind resulting from the
use of the Confidential Information or any part thereof by the Employee.

11. No Tampering: For the period the Employee is employed by the company and for a period of one (1) year
following the termination of his/her employment with the company, the Employee shall not (a) request,
induce or attempt to influence any supplier of goods or services to the company to curtail or cancel any
business they may transact with the company; (b) request, induce or attempt to influence any existing client of
the company or potential client(s) which have been in contact with the company, to curtail or cancel any
business that the existing/potential clients may transact with the company; or (c) request, induce or attempt
to influence any employee of the company to terminate his or her employment with the company.

12. Remedy:

12.1The Employee hereby agrees and acknowledges that any unauthorized dissemination, disclosure and/or
use of Confidential Information and/or any breach of this Undertaking by him/her is a fraud perpetrated on
the company, which could cause significant and irreparable financial harm to the company. Accordingly, the
Employee acknowledges that the company shall have the right to seek and obtain injunctive relief against
him/her from a competent court in case of any breach of this Undertaking, in addition to pecuniary damages in
excess of fifty thousand rupees (INR 50,000/-) for each instance of breach of this Undertaking, along with the
other rights and remedies of the company. The Employee further agrees and allows the company to deduct
the amount of losses suffered by the company as a result of the breach of this Undertaking from his/her salary.

12.2 The Employee is also well aware that any unauthorized access to computer systems, software, hardware
and/or databases of the company as well as any unauthorized processing, transfer or removal of data
belonging to the company by any means, except as instructed in writing by the appropriate authority of the
company, would be regarded as an offence, civil or criminal as the case may be. If the Employee is found to
have committed such offence or attempted the commission of the said offence, he/she is liable to be
prosecuted by the company in accordance with the prevailing laws.

13. Termination:

13.1 The Employee shall not divulge, during his/her employment with the company or thereafter, any
Confidential Information and/or proprietary information acquired during his/her employment, to any other
person, whether employed with the company or a third-party, and maintain confidentiality of the Confidential
Information and/or proprietary information belonging to the company on all occasions.

13.2 This Undertaking shall survive and remain in effect, unless expressly waived in writing by the company.

14. General:

14.1 The provisions contained in this Undertaking cannot be waived, altered, amended or repealed, in whole
or in part, unless expressly done so in written by the company. If any provision of this Undertaking shall be
held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions hereof will
nevertheless continue to be fully effective.

14.2 The Employee will duly comply with all prevailing laws of the land, relevant whilst handling or processing
any customer or personnel data. The said Employee may take advise and/or assistance from his/her reporting
manager in complying with the prevailing laws. However, if the Employee fails to comply with the said laws,
even after receiving such advice and/or assistance, he/she shall be entirely and solely responsible for any
consequences arising out of such failure.

Name of Employee: Nitish Kumar Singh

Employee ID: OPO121778
Process: CRE
Date of Joining: 28 January 2024,
Place of Joining: BANGLORE

I have read, understood and agreed to the provisions of the Undertaking.

____________________________________
Employee’s Signature
(Date)
 ANNEXURE-V
DECLARATION AND UNDERTAKING FOR PREVENTION OF SEXUAL HARASSMENT AT WORKPLACE

Name of Employee: 28 January 2024

Employee ID: OPO121778
Process: CRE
Date of Joining: 28 January 2024
Place of Joining: : BANGLORE

I hereby acknowledge that I will not indulge, perpetrate and/or participate in any act of sexual harassment
towards any female employee and/or staff, being a permanent or temporary employee(s), trainee(s) and/or
any employee(s)/staff associated with the company on contract, whether at the company workplace or at
client sites. I understand and acknowledge that the company has zero tolerance for sexual harassment at
workplace and treats all complaints in this regard very seriously. The Organization will not tolerate sexual
harassment, and will take strict action including termination of services.

 Sexual harassment may include any one or more of the following unwelcome acts or behaviour

 Physical contact and advances

 A demand or request for sexual favour
 Making sexually colored remarks
 Showing pornography
 Any other unwelcome physical, verbal, non-verbal conduct of sexual nature

 Sexual harassments can be in any of the below form -

 a. Verbal (Name calling, Whistling, Comments about body, Sexual jokes, spreading rumors etc.)
 Physical (Touching, Hugging, Kissing, Patting or stroking, Standing too close etc.)
 Written/Visual (Elevator eyes, Staring, blocking path, Winking, throwing kisses and flicking lips, etc.)
 Quid pro Quo (A favor or advantage granted in return for something)
 Hostile Environment (Making a condition unfavorable for other to work)

 The workplace includes: All offices or other premises where the Company’s business is conducted, all
company-related activities performed at any other site away from the Company’s premises, any social,
business or other functions where the conduct or comments may have an adverse impact on the workplace
or workplace relations and all level of transport facility provided by company

 Provisions:
 Any aggrieved women may make in writing a complaint of sexual harassment at workplace to ICC
members or can send an email within 3 months of last occurrence of act.
 The Company will ensure that the victim or witnesses are not victimized or discriminated against
while dealing with complaints of sexual harassment.
 Disciplinary action will be initiated against employee who registers a false complaint or who does it
intentionally for reprisal
I agree and undertake to report the occurrence of any act of sexual harassment at workplace, in writing to the
management of the company, as soon as I become aware of the same. I further agree and acknowledge that if
I am found to be a perpetrator and/or participant in sexual harassment of any female employee and/or staff,
being a permanent or temporary employee(s), trainee(s) and/or any employee(s)/staff associated with the
company on contract, whether at the company workplace or at client sites, strict disciplinary and/or legal
action would be taken against me, including but not limited to immediate termination of my employment in
the company without any notice or pay in lieu thereof.

I have read, understood and agreed to the provisions of this Declaration and Undertaking.

____________________________________
Employee’s Signature
(Date)
 ANNEXURE-VI
DECLARATION AND UNDERTAKING FOR USAGE OF SOCIAL MEDIA
Name of Employee: Nitish Kumar Singh
Employee ID: OPO121778
Process: CRE
Date of Joining: 28 January 2024
Place of Joining: : BANGLORE

I hereby acknowledge that I will not indulge and misuse company’s brand name in social media post
association with company.
Posting of defamatory comment or material against someone, sharing secret information, misusing company’s
brand name is also an offence under Section 66A of the IT Act and is punishable with imprisonment and
penalty.
All employees and ex-employees of company are prohibited from establishing/promoting any group or
community on any internet sites, which uses the name or logo of 1POINT1/ One Point One Solutions/ Pvt.
Ltd/Ltd.
I also hereby declare that:
 I will not become member of any such group or community unless such group is expressly created or
permitted by 1POINT1.
 I will not create any social network profile by using company’s brand name.
 I will not write/express anything in any internet sites or social media including but not limited to
blogs, wikis, micro blogs, message board, chat room, electronic newsletter, online forums, social
networking & other sites that may damage the reputation of the company or any other employees
working with us.
 I will not write/express/post remarks/views in any internet site or social media including but not
limited to blogs, wikis, micro blogs, message board, chat room, electronic newsletter, online forums,
social networking & other sites which may be defamatory to the company or any other employees in
their official capacity.
 I will not discuss or criticize the management, processes or policies of the company in the social
media.
 I will not engage in collusive behavior on any internet site or social media with other employees or
anyone else.
I have read and understood the matter mentioned above and accept the consequences as per company’s Code
of Conduct if I am found not abiding by the above terms and conditions strict disciplinary actions will be taken
including termination of services.
Signature:
Date:
 ANNEXURE-VII
UNDERTAKING for Document

Name of Employee: Nitish Kumar Singh

Employee ID: OPO121778
Process: CRE
Date of Joining: 28 January 2024
Place of Joining: BANGLORE

I hereby confirm that I have read and understood the Offer Letter issued to me by One Point One Solutions
Limited (the Company) and hereby undertakes and confirm as under:

1. I understand that the Company will require my joining documents so that I can be on the pay roll of the
Company.

2. I undertake to submit the joining documents as required in the Offer Letter issued to me within time limit.

3. I understand that generation of Universal Account Number (UAN) is mandatory and prerequisite for
processing the salary and to access various facilities on the Employees’ Provident Fund Organization (EPFO)
portal.

4. I understand that my salary cannot be processed by the Company without generation UAN.

5. I understand that for the purpose of generation of EPFO-UAN, I will be required to submit to the Company
my updated Aadhar card with correct Name, Date of Birth and Mobile Number. In case any of my Aadhaar
details are not updated in Aadhar card I undertake to update the same so that UAN can be generated.

6. I am aware that in case I fail to submit my updated Aadhar Card, Pan Card, Bank account details and other
joining documents as required in the offer letter, my salary will be kept on hold till the time said joining
documents are submitted by me and the UAN is created.

7. The Salary will be finally released only once the UAN is created.

Employee Signature: ____________

 ANNEXURE-VIII
UNDERTAKING for AADHAR

I _________________________________, employed by the company M/s. One Point One Solutions Ltd. I have
furnished copy of my Aadhar Card to be company as my identity card, more particularly, for linking the same
to obtain the UAN (Universal Account Number) for the purposes of depositing Provident fund.

I say that in the event of my Aadhar Card having incorrect, false or incomplete data resulting into delay in
obtaining the UAN, I will be solely responsible and liable for the consequences there of I undertake to
repay/reimburse the company any amount that the company may have to pay to the PF department by way of
interest/damages on account of delay in getting my UAN due to my own short coming /Fault.

____________________________________
(Name and Sign)