1FBS 1st Quarterly Examination
1FBS 1st Quarterly Examination
When you believe in yourself, anything is impossible. Wishing you the best of luck on your Exam!
___10. This station is usually called dummy waiter that equipped with a sideboard or cabinet
with drawers for placing the par stock of supplies, cutleries, condiments and service equipment
to be used for set up and service?
a. Dish Washing area c. Side Station area
b. Cashier Counter d. Dispatching Counter
___11. Headwaiter is known in French term called?
a. Maitre d’ Hotel c. Table d’ hote menu
b. Carte de jour’ d. Hotel d’ Maitre
___12. In a restaurant brigade, typical productivity ratio used by large and medium-sized food
establishments 1 waiter for every 5 customers for ___?
a. American or Plate service c. French service with table side preparations
b. Russian service d. Family or Lauriat Service
___13. In a restaurant brigade, typical productivity ratio used by large and medium-sized food
establishments 1 waiter for every 20 – 25 customers or 4 – 5 tables for ___?
a. American or Plate service c. French service with table side preparations
b. Russian service d. Family or Lauriat Service
___14. In a restaurant brigade, typical productivity ratio used by large and medium-sized food
establishments 1 waiter/attendant for every 15 customers for ___?
a. American or Plate service c. French service with table side preparations
b. Russian service d. Family or Lauriat Service
___15. In a restaurant brigade, typical productivity ratio used by large and medium-sized food
establishments 1 waiter for every table of 10-12 customers for ___?
a. American or Plate service c. French service with table side preparations
b. Russian service d. Family or Lauriat Service
___16. What kind of communication can take the form of writing a memorandum or making
gestures?
a. Indirect Communication c. Vertical Communication
b. Direct Communication d. Horizontal Communication
___17. What kind of process that applied using a brush, scrub or water spray for a period long
enough to penetrate the soiled area, then removes the soil by rinsing.
a. Cleaning c. Chemicals
b. Sanitizing d. Machines
___18. What is the minimum temperature range necessary to kill most harmful microorganisms
is usually ?
a.162 degree Farenheit to 165 degree Farenheit.
b. 180 degree Farenheit to 190 degree Farenheit.
c. 155 degree Farenheit to 160 degree Farenheit.
d. 190 degree Farenheit to 200 degree Farenheit.
___19. These personnel help the manager or supervisor in directing, controlling and
supervising personnel in the day-to-day operations.
a. manager c. assistant manager
b. purchaser d. storeroom keeper
___20. These personnel take charge of receiving orders, delivery of the foods on the table of
the customers, clearing up and other tasks related to food service.
a. cashier b. manager c. purchaser d. waitresses
___21. This person plans the menu for the day, makes the necessary adjustments on volume
based on season, availability, and price with the assistance of chief cook and purchaser.
a. cashier c. storeroom keeper
When you believe in yourself, anything is impossible. Wishing you the best of luck on your Exam!
b. manager d. waitresses
___22. He does daily, weekly or monthly report on the status of the business.
a. cashier b. manager c. purchaser d. waitresses
___23. A computer system reservation that keyed-in by the guest.
a. Online Reservation System c. Accommodation Reservation System
b, Manual Reservation System d. Computer Generated Reservation System
___24. What kind of Reservation Booking that guests will need to have room bookings
processed in order to stay at establishments that provide accommodation such as hotels,
apartments, resorts, guest houses, caravan parks?
a. Dining and meal reservations c. Hotel Reservation
b. Aircraft Reservation d. Accommodation suppliers Reservation
___25 What Ways of Reservations May Be Received when the customer comes into the
establishment and communicates directly with the staff.?
a. Over the telephone c. In Person
b. Mail d. Online Chatting
___26. Telephone conversation expects you to open the conversation with a nice ___?
a. Greetings c. Politeness
b. Smile d. Welcoming
___27. What do you call to the set of moral principles used when handling telephone and
important role in times of reservation on phone?
a. Telephone Greetings c. Telephone discipline
b. Telephone Ethics d. Telephone behavior
___28. What do you call to the small piece of table linen that is used to wipe the mouth and to
cover the lap in order to protect clothing especially creatively folded enhances the look of your
table and the dining experience?
a. Table Cloth c. Table Matts
b. Table Napkins d. Table Center Piece
___29. What kind of equipment Includes all trolleys or carrying stations?
a. Fixed equipment c. Mobile equipment
b. Circulating equipment d. Machine equipment
___30. This service area is some of the busiest of a foodservice establishment especially during
the service periods, such as bar area and dining area?
a. Front-of-house c. Still Side
b. Back-of-house d. Dining Area
When you believe in yourself, anything is impossible. Wishing you the best of luck on your Exam!
Part II- Matching Type
Direction: Match column A with the corresponding item in column B. Write the letter of your
answer for each number.
COLUMN A COLUMN B
___31. MIXING GLASS
___32. DRINK MIXER A. F.
E. J.
When you believe in yourself, anything is impossible. Wishing you the best of luck on your Exam!