Educational Research
Educational Research
Introduction
One of the fundamental rights for every human being is education, which prepares the
individuals for gainful employment and challenges in life. Education is a form of learning in
which the knowledge, skill and habits of a group of people are transferred from one generation
to the next through teaching, training or research. Education at secondary levels prepares
students who have competed their primary education. Secondary education according to the
national policy on education (Federal Republic of Nigeria, 2024) is the form of education
children receive after primary education and before the tertiary stage. In the Nigerian policy on
increasing member of primary school pupils with the opportunity for education of higher
quality, irrespective of sex or social religious and ethnic background diversifying its
curriculum to cater for the differences in talents, opportunities and roles possessed by or open
Nigerian culture, art and language as well as the world’s cultural heritage, raising a
generation of people who can think for themselves, respect the view and feelings of others
respects the dignity of labour and live as good citizens fostering. Nigerian unity with an
emphasis on the common ties that unite us in oru diversity, inspiring its students with a desire
for achievement and self-improvement both at school and in live effectively in our modem age
Christian Religious Studies (C.R.S), Government, Commerce and Computer basic studies. In
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secondary schools, computer basic studies are taught as computer studies or information and
communication technology. Computer studies/ (ICT) is the study that exposes an individual or
student to the experience, usage and knowledge of a computer, computer system and computer
components (Echezona, 2001). Thus computer technology has become an indispensable tool
for everyday task of many civilized societies. The use of computer is also spreading in almost
all sectors of the economy of developing countries (Eze and Osuala, 2001). Computer has been
and applications. Computer is electronic device that accepts data (input), processes data as
information (output), and stores the results (Okereke, 2000). In the opinion of Bakpo, Eze,
Ezema and Onuoha (2000), Computer is an electronic automatic machine which is capable of
receiving, storing, recalling or retrieving information put to it. In the same vein, Agu (2001),
of instructions given to it in an appropriate language and to carry out: these instructions with
great speed and accuracy. The author maintained that a computer has specific characteristics
such as ability to solve problems from start to finish without human intervention in the
immediate steps of computation. Also, it operates at a very high speed, performing various
tasks. Ikekeonwu (2002), stated that these self - direction capabilities are what differentiates
the computer from the other machines that compute. However, computer is an automatic,
The National Policy on Education (2004) outlined the objective of computer studies in
entrepreneurial skills.
The most commonly cited reasons for incorporating computer studies/ ICT in the
secondary school curriculum is to better prepare the current generation of learners for a
the internet and related technologies are becoming more and more ubiquitous. Johnson,
Bartholomew and Miller (2006) stated that computer studies/ICT was introduced in secondary
school curriculum to prepare students for employment and beyond. This, according to them,
requires that the current and emerging needs of industries should be assessed in an effort to
ensure that graduates are equipped with toolkits to be productive. Orivel (2001) agreed that
ICT/ computer studies are potentially powerful tool for extending educational opportunities,
both formal and non- formal. The author further explained that computer studies is to extend
excluded from education due to cultural or social reasons such as ethnic minorities, girls and
women, persons with disabilities, and the elderly as well as others who for reasons of cost or
time constraints are unable to enroll in schools. In order to achieve the overall objective of
Computer Study/(ICT) in Senior Secondary School. Seven themes were used to cover the
knowledge, skills and attitudinal requirements. The theme include, (1) Information age, (2)
Basic computing (3) Information processing (4) Information Transmission (5) Tools for
processing Information (6) Computer maintenance Ethnics and Human Issues (7) Data
management. The topics under these themes are the basics or first step for computer
Computer appreciation is the basis for computer knowledge before one could be able to
appreciation is the first step for anybody wanting to do things with the computer. In the
support of this idea, Kalu, (2002) defined computer appreciation as a programme that allows
delegates to understand and experience in a very practical way, the basic functioning of to
navigate through some of the essential programmes that effective use of computer. From all
works of life, there is no computer knowledge is not important, especially when trying to make
decisions no matter the form of business or the size, computer appreciation plays great roles
from the beginning to the end of organizational structure (Ebem,2001). In support of the above
statement the researcher agreed that computer appreciation has really drowned millions of
people’s attention. This is because virtually all human terrain now requires the knowledge of
computer. Thid could be confirmed in the area of employment of labour all over the global,
where every vacant position requires computer literacy, in fact, if not the most important
requirement. However, the ability of senior secondary school teachers to use computer or teach
computer appreciation in secondary schools will depend to a large extent, on the availability of
It is expected that the graduates of senior secondary school that have been exposed to
the contents or topics in computer appreciation possess some knowledge or skills that will
make them self-reliance or be employable. However, Uchendu in Ohama (2002), observed that
the poor performance of senior secondary school student in computer basic studies is so
alarming, this therefore, calls for the assessment of the skills needed by the senior secondary
school computer status teacher. The word assessment comes from the root word “assess”
which is defined as determining the importance, size, or value of a task or problem (Merrian
Webster, 2005). Education assessment is seen as the process of documenting the knowledge,
(Encarta, 2007). More so, assessment can focus in the individual learner, the learning
community (class, workshop, or other organized group of learners) the institution, or the
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educational system as a whole. In the options of Fadel, Charles, Honey, Margaret, Pasnik and
Shelley (2007). Assessment can be generally used to refer to all activities which the teacher or
administration uses to help her student or staff learn, and to gauge their academic progress.
The researcher agrees with the above statement, since assessment could be the process of
gathering, analyzing, interpreting and using information about student’s or staff progress and
the practitioners and researchers, their assumptions and beliefs about the nature of human
mind, origin of knowledge and the process of learning. However, to achieve the objective of
equipping students to live effectively in our modem age of sciences and technology of 21st
century, there is need for teachers in senior secondary school to be very skillful in the use of
computer.
Skill according to Hull (1992) is well established habit of doing things by people. An
individual possesses a skill if he has acquired necessary performance ability, which leads to
perfections. The National Policy on Education (NPE, 2004), articulated the objects of
education in Nigeria which includes acquisition of appropriate skills and abilities that will
equip the individual to live in and contribute to the development of the society. Okorie (2000)
defined skill as a hat it of acting, thinking and behaving in specific activity in such a way that
the process becomes natural to the individual through practice. Osinem and Nwoji (2005)
defined skill as the ability to perform and act expertly. It is that expertness practiced ability or
proficiency displayed in the performance of a task. A person that works productively is skilled
because he has acquired the habit of performing a task in an acceptable manner within his job.
More so skill can also be referred to as expertise or accuracy in carrying out task (Nkokelonye,
2008). Hubs (2005) viewed skill as an ability and capacity acquired through deliberate
systematic and sustained effort to smoothly and adaptively carryout complex activities or job
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functions involving ideas (cognitive skills) thing (technical skills) and or people (interpersonal
skills). In the context of this study, skill is regarded as performance activities required by
senior secondary school computer teachers for quality delivery of their services. Okorie and
Ezeji (1998) classified skills into technical and human skills. The authors highlighted technical
skills as those that call for proficiency in specific activity particularly those methods,
processes, procedures or techniques for their performance while human skill as that involving
leadership ability needed for working effectively in a group situation. In order to achieve
quality service delivery teachers need to be skillful, competent and knowledgeable in the
course content.
computer status teacher include the skill in spreadsheet, PowerPoint presentation skills, word
processing skills, database skills, internet skills, Web navigation skills, file management skills,
and computer security knowledge etc. These skills are pre-requisite for effective performance
in the world of work by senior secondary school teachers. Teachers of senior secondary school
need a broad range of computer appreciation skills in order to contribute to a modem economy
and take their place in the technological society of the 21st century. Therefore, senior
secondary school computer teachers should incorporate the use of word processors,
system in teaching practical. These skills are part of the component of information and
communication technology (ICT). More so, the computer teachers should know how to select
and use instructional software that will help student develop cognitive skills, leam academic
that is a person who communicates knowledge, impart skills and attitude to someone in a
school. In the context of this study, a computer status teacher is one who gives instruction,
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communicate knowledge, impart skills and attitudes in computer studies to student, and make
use of instructional material in carryout out his instruction under teaching principles, that is he
plans his instruction, organizes his instructions, implement and evaluate instruction in
computer studies. For a computer status teacher to perform well in his job requires that he
teacher should be adequately trained, he must possess at least the minimum teaching
qualification in computer studies. Hence, the minimum qualification for entering into the
teaching profession now in Nigeria is Nigeria certificate in Education (N.C.E). In most cases, a
good teacher is both bom and made, that is, he is bom with the qualities that mark him out as a
potentially goofa teacher, and he is also made through training. A teacher must be sound
academically and good in description and analysis. Ibe (2008) state that teacher effectiveness
is a curial element in educational change, it is the catalyst that gives meaning and success to
planned programmes and objectives. He further stresses that quality service depends on the
teacher playing the expected role at the centre stage, which is the classroom. However,
Wokocha (2002) and Odetoyinbo (2004) observed that most of the secondary school teachers
are not qualified and it affects quality service, even in later years because both primary and
secondary levels form the bedrock for learning. Teacher’s factor is obviously major in
explaining the deficiencies in the delivery of good quality services in education. The senior
secondary school computer status teacher needs to be quite knowledgeable in the content,
philosophy and objectives of the subject, so as to have the confidence and creativity necessary
to effectively render quality job or service. The world Declaration on Education for All
identified quality as a prerequisite for achieving the fundamental goal of the millennium.
enrolment, retention and achievement: Quality service delivery determines how much and how
well the pupils or student learn and the extent to which the teacher render his job, and also to
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what extent education achieve a range of perennial social and development goals (Ugwu,
2001).
In order to achieve quality service delivery there is need to make learning materials
available and provide infrastructural facilities in the school. These are necessary because the
learning environment and availability of learning materials affects the performance of the
teacher. In the provision of these facilities, consideration should be given to persons with
disabilities.
It has been observed in Nsukka educational zone that most computer teachers do not
have computer technological competence and computer information Literacy. More so, most
of them do not have sound computer qualifications and as such, find it difficult to render
quality instructional services. These poor quality instructional deliveries affect the over-all
computer appreciation skills needed by Senior Secondary School computer teacher for quality
service delivery.
The apparent lack of practical skills among teachers of secondary school las been
blamed on the educational system. Olaitan, Nwachukwu, Igbo, Dnyemachi and Ekong (1999)
stated that institutions spend time theorizing at he expense of developing practical skills
because of lack of materials and facilities needed to infuse in students necessary skills likely to
be required in industries. It stands to reason that there are gaps between what the students are
exposed to in the classroom setting and what is actually obtainable in industrial sector. In this
age of technology, employers demand graduates who are prepared to leverage technology in a
scalable fashion to advance the firms’ strategies and operations. In order to respond to the
schools in Nigeria and new curricula for computer studies in senior secondary had been
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launched by Nigerian Government to keep pace and hopefully ahead of industry (Association
to Advance Collegiate School of Business, 2002). The young graduates who are to use these
facilities are required to possess needed skills to enable them feel and use them on those
activities they will face in their place of work after graduation because of organization’s
basic tool that is essential for accomplishing job responsibilities. Kengwe (2007) found that
graduates of secondary schools lack practical skills and competencies especially computer
appreciation skills in various computers endeavor, thus making them unemployable. This may
be due to the fact that such graduates possessed wrong computer skills that are not needed in
well be that these students were not exposed to computer practical but just to classroom where
they use chalk, board and talk, which do not give teachers opportunity to explore the
knowledge and skills gained in the area of ICT to students. This worrisome situation therefore
calls for the assessment of computer appreciation skills possessed by the senior secondary
The purpose of the study was to assess the level of computer appreciation skills
possessed by senior secondary school computer teachers for quality service delivery in Nsukka
Local Government Area of Enugu State. Specifically, the study sought the level of:
1. Word processing skills possessed by senior secondary school computer teachers for
2. Spreadsheet skills possessed by senior secondary school computer teachers for quality
3. Database skills possessed by senior secondary school computer teachers for quality
4. Internet and online activities skills possessed by senior secondary school; computer
teachers for quality service delivery in Nsukka Local Government Area of Enugu State.
5. File management skills possessed by senior secondary school computer teachers for
for quality service delivery in Nsukka Local Government Area of Enugu State.
The study will be of immense benefit to computer teachers of senior secondary school,
senior secondary school curriculum. This is so because the recommendations made as a result
of the findings in this study will help computer the teachers to adopt the implementation
strategy that will be result- oriented. The study will be of benefit to school administrators
because the recommendations, if adopted, will help them to discover and apply administrative
Industries will benefit from this study viz. The recommendation of the study will lead
to the turning out of skilled graduates who will carry out various computer operation jobs in
the industries. The industries will enjoy a lot of economic benefit since workforce employed
locally cost less than imported work force. The society will benefit greatly from this study in
the sense that as many youths are gainfully employed, they will contribute to economic
development thereby contributing to our Nations per capital income, while crime rate will be
reduced.
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Government will benefit from the study in that the findings will reveal computer
appreciation skills possessed by computer teachers and the required computer appreciation
skills needed by senior secondary schools computer teacher and provide in-service training and
workshop for computer teachers on these needed skills. Government will benefit from the
study in that computer appreciation skills possessed by the computer teachers after this
seminars and workshops, they will impart these skills to students, thereby after graduation,
solving problems concerning ICT in government parastatal. The study will provide empirical
information for researchers who have special interest in related research on computer
appreciation skills.
Research Questions
computer teachers for quality service delivery in Nsukka Local Government Area of
Enugu State?
teachers for quality service delivery in Nsukka Local Government Area of Enugu State?
3. To what level of database skill is possessed by senior secondary school computer teachers
4. To what level of internet skill is possessed by senior secondary school computer teachers for
computer teachers for quality service delivery in Nsukka Local Government of Enugu State?
Null Hypotheses
Ho1 There is no significant difference in the mean responses of teachers with basic
qualification and teachers with additional qualifications on the word processing skills
possessed by senior secondary school teachers for quality service delivery in Nsukka Local
H02: There is no significant difference in the mean responses of teachers with basic
senior secondary school teacher for quality service delivery in Nsukka Local Government Area
of Enugu State
H03: There is no significant difference in the mean responses of teachers with basic
qualification and teachers with additional qualifications on database skills possessed by senior
secondary school teachers for quality service delivery in Nsukka Local Government Area of
Enugu State
H04: There is no significant difference in the mean responses of teachers with basic
qualification and teachers with additional qualifications on internet skills possessed by senior
secondary school teachers for quality service delivery in Nsukka Local Government Area of
Enugu State
H05: There is no significant difference in the mean responses of teachers with basic
qualification and teachers with additional qualifications on file management skills possessed
by senior secondary school teachers for quality service delivery in Nsukka Local Government
H06: There is no significant difference in the mean responses of teachers with basic
qualification and teachers with additional qualifications on power point presentation skill
possessed by senior secondary school teachers for quality service delivery in Nsukka Local
The study was delimited to senior secondary school’s teachers teaching computer-
related courses in senior secondary schools in Nsukka education zone. It was delimited to male
and female teachers. The study was restricted to database skills, internet skills, file
management skills, PowerPoint presentation skills, word processing skills and spreadsheet
skills.
CHAPTER TWO
Review of Related Literature
The review of related literature for this study will be organized under the following
sub-headings:
Conceptual framework
• Meaning of Assessment
• Spreadsheet skills
• Database skills
Theoretical framework
Conceptual Framework
continual growth and accountability of any organization. Assessment results are beneficial to
the assessor, the assessed and to the other who may need to know about them. It is not only
about grading of but also about diagnosing specific understanding in order to render a more
effective help. Assessment is also a process of determining how far the curriculum objectives
have been attained. Offorma (1994) agrees with this idea adding that it is a means of finding
out the strengths and weakness of the Learners and trie total curriculum Endeavour, which
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Formative assessment concerns itself with evaluating on-going programmes to help identify
and correct mistakes. While Summative assessment is conducted at the end of the programme
to determine how worthwhile the entire programme is, (Mgbodile, 2002). The result helps the
assessor to decide whether to continue, change or cancel the programme. Both types of
computer teachers.
The process of assessment serves a number of purposes. Clifford and Upton (1998)
identify some of such purposes as ascertaining and proving the needs of individuals, enabling
Michael and Kames (2000) maintain that assessment results are used for administrative
purposes, rating effectiveness of staff, promotions and up-grading as well as for justifying
educational expenditure, stressing that there is no value in assessment unless constructive use
A common view shared by the authors such as (Mgbodile 2002, Clifford and Upton
goals that is teaching and learning. It ensures fair judgment on the assessed as data collected is
analyzed eliminating bias. Since assessment aids the improvement of effectiveness. Redfem
(2000) supports this statement by commenting that it is not meant to weed out the unfit, rather
groups, organizations, programmes, system and ventures can be, and have been, assessed.
Whenever the concept is applied, it involves the use of variety of measuring instruments and
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facilities, processes and products of the secondary school system. It is not meant to weed out
the unfit, rather the strengths are encouraged while the weaknesses are alleviated.
Skill has been variously explained by many authors. Okorie and Ezeji (1998) stated
that the possession of skills is to demonstrate the habit of acting, thinking or behaving in a
specific activity which has become so natural to the individual though repetition or practice,
such that it becomes automatic. Hull (1992) defined skill as the manual dexterity through
(2000) viewed skill as the ability to expertly carryout an operation. In order to achieve the
objective of computer studies in Senior Secondary School, there is need to emphasize on the
conformity with the earlier definitions the researchers agree that skill is the efficiency, ability
and expertness resulting from practice, trading and retaining, or natural ability.
creative writing, is ten-percent expressing ideas and ninety percent editing to make them
readable and understandable. The key to good writing, the kind people will read, is editing.
Editing is known as text manipulation. Brightman (1986) observed that word processing can
Word processing is certainly the most commonly used application for microcomputers
today. People use word processors for a wide range of tasks, varying from simple memoranda
and letters to complex reports with multi- column layouts, table of figures and graphics. If you
buy a package which is over-specified for your needs then you run the risk of paying more
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than you need to, of needing more powerful machine to run the software, and needing to invest
more time in training and support. On the other hand, the top end package allows the user to
grow in sophistication without upgrade and relearning difficulties, and provide desk top
publishing quality output which may eliminate the need for a second package.
The wide range of packages available gives freedom of choice. No matter what
platform you choose, you are sure to be able to find at least one decent word processing
package, unlike some applications where the choice of hardware and operating system is
dictated by the software. Word processing packages come in different versions and
dimensions; essentials of it are Microsoft Publisher, Microsoft Word, Word Perfect, Word Star,
Microsoft Jet Set, Ventura, Page Maker and Microsoft Power Point. These wide range of
packages are also convertible with system IBM and Macintosh Computer system that run on
windows.
There are no software package that offer more different functions to the user than word
processing programs, (Brightman 1986). This is probably because writing, editing, preparing
mailings, and boiler plating involve so many different operations, moving paragraph, deleting
words and sentences, correcting spelling, punctuation and manipulating files or text, to name a
few requires skills. Text importation and conversion within two or more word-processing
packages are also possible e.g. importing and converting text from Word Perfect to Microsoft
Word Processing software is designed to enable the user to prepare typed documents.
Thus, in contrast to data processing where the focus is generally on numerical data, in word
processing the main concern is with text. In the early days of computing a disparaging remark
that computer professionals employed to refer to an application system which did very little
computing was to say that the system used the computer as an ‘expensive typewriter’. With
dropping costs and the increased productivity due to word-processing, today the micro-
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has been widely endorsed as one of the most promising uses of microcomputers in the
elementary school curriculum. Li and Cumming (2001) discussed the effects of word
processing on English writing, observing that a typical world processor allows the
help reduce the mechanical difficulty involved in changing texts and offer a fluid and easily
transformed communication, users might create longer compositions and do more revisions of
their writing than they would do with pen and paper. Li and Cumming (2001) concluded that
word processors may allow student writers “to attend to higher order decisions (e.g., revision
for clarity of communication). Li and Cumming (2001) described various advantage of word
(i) Eases students’ fear of making spelling error and help them to produce essays with
(ii) Free students from recopying texts and therefore facilitate revising and editing;
(iii) Students can put down their thoughts in non-permanent mode, which eases their fear of
making mistakes; they can also put their thought into a permanent mode so they need
(iv) They may heighten students’ pleasure and pride in their writing; facilitate students’
development of a sense of their audience; encourage more reading of one’s own text
typed into the computer’s memory from the keyboard. The main productivity improvement
comes from the ease and rapidity with which the j document can be modified. Only when the
finished version is ready it is necessary to put it on paper. Where there are several drafts of a
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letter or report, or where extensive text from past reports is to be used the productivity gains
can be very large. Typical situations where high gains are possible are: law firms, contractors,
newspaper offices, banks and government offices. Studies have shown that the manpower
required to prepare a document can be reduced from 40 to 80 per cent over using an ordinary
typewriter. In addition, the document can be sent at electronic speeds over a local or long-
The following are some of the features possess by word-processing package (WPP):
Automatic wrap-around: With a typewriter, the typist has to watch for the end of the line
and press the carriage return key to start a new line. With a WPP typist simply continues
typing, the computer automatically starts a fresh line when a line is filled up. Only at the
Cursor Control: All word processor programs display a bright movable area, the size of
one character on the screen. This is called the cursor. It can be moved around the screen by
pressing keys. The cursor enables the word processor programs user to identify an area of
Deletion: Characters, words, sentences, paragraphs and entire pages can be deleted by
using the cursor with just one keystroke. The text following a deletion will automatically
Insertion: Just like deletion except that characters, words, sentences, etc. can be inserted
Movement of blocks: A block of continuous text can be moved from any point to any
Copying of blocks: A block of continuous text can be copied from one document to
Formatting: Spacing, margins, right and left justification, page numbering can be set and
Mail Merge: A common need in many offices is to send the same letter with changes for
name and address to a number of parties. This feature enables the computer to process a
file of names and addresses and merge it with a standard letter creating letters for each
party.
Search and Replace: A string of characters can be replaced anywhere in the document by
another string of letters. This is useful, for example, when the spelling of a person’s name
Spelling checker: The WPP can be instructed to check spellings and point out where
errors may have been made. It would also suggest what the correct spelling might be.
Some WPPs also enable the user to add words to its dictionary that the user commonly
uses but which is not in its dictionary. Specialized technical terms are examples of this
situation.
Thesaurus: The word processor programs can be requested to supply words that are
Multiple fonts: Different styles such as italics and bold as well as different sizes and
shapes of characters can be typed (provided the printer has the requisite features).
compose, address, edit and produce written copy in a wide variety of formats. These written
Udoh (2010) opined that word processing is the microcomputer application software
used to manipulate documents and to produce printed version. These documents, according to
him are in form of memos, letters, news, bulletin, reports, labels, address list etc. This is typed
into the computer through the keyboard, stored in memory, edited, saved on disk, retrieved or
merged with other text and printed on paper. He further stated that because text can can be
viewed on the screen prior to or before printing, changes can be made during or after typing in
the form of insertions, deletions, type-over and moving of text from one location to another
within or outside application and other editing features very easily. These features make word
processors very useful and flexible than the use of typewriters. Udoh maintained that there are
about 2000 or more-word processing software available in the market, which can beused to
carry out word processing activities, but the most commonly used ones are word perfect, word
star, Microsoft word and word work. He stated the following as the advantages of word
2. The ability to view text on the screen before printing in which changes can be made in
form of insertion, deletions, type-over etc. during or after typing very easily,
Udoh further asserted that there are word processing skills needed by teachers of senior
4. Closing a document
8. Copying text
9. Moving text
4. Drawing objects
Spreadsheet skills
Spreadsheets are common in the world of business. As they have become more widely
accepted, spreadsheets have been employed for increasingly critical business applications.
They are regularly used for clerical tasks, for modeling and analysis, and for communication.
The popularity of spreadsheet also has a downside. Stories of business failures, lawsuits, and
governmental investigations appear in the press or on the Internet, with errors in spreadsheet
use and calculations cited as the reason for the mishap (Berglas and Hoare, 1999). The passage
of Section 404 of the U.S. Sarbanes-Oxley Act has forced companies to actively address
spreadsheet usage and errors. As a result, many firms find themselves developing spreadsheet
consultants frequently express the concern that spreadsheet use defines the norms of discipline
that can be found in other business activities (Cragg and King, 1993, Cale, 1994, Croll, 2005).
They all pointed out that spreadsheet use implies certain risks and costs, and in that light, there
is a need for companies to pay attention to the way spreadsheets are managed in the
spreadsheet skills that will enable them deliver their service effectively.
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Spreadsheet skills, according to Blondel (2007) is a set of basic spreadsheet skills taken
from what is taught in general training for beginners, and what is seen about spreadsheet uses
in high schools. According to Tort and (2007) spreadsheet skill as every skill described as a
specific ability to c features of spreadsheet to perform general but simple tasks. They
1. Cells and Sheets Editing and Formatting: This category covers: select and edit cells,
format data types, copy and paste values, and autofill. With 22 skills listed, this category is a
basis for most of the others because it contains all basic manipulation of the objects displayed
2. Formulas. This category covers: write a formula with operands, operators and
commonly used functions, relative and absolute ; referencing, use of auto-fill effects on
referencing, identify errors. This category that contains 24 skills is the core of spreadsheet
3. Graphs and Charts. This category covers: create a graph of data from one or two
series, use the main available types of graphs, edit graph display features. It contains 13 skills.
4. Data Tables. This category covers: sort a table by one or more levels, filter a table,
search a table, extract from a selection. It contains 15 skills. Example: “Choose a criterion to
5. Modeling. This category covers: identify cell status, organize values and ^calculation,
structure for printing. It contains 13 skills. It is the most difficult to develop because it deals
with high level abilities which are often dependant of the domain of application of the
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to estimate cost, generate financial report, create inventory and sales. It is used by the
managers, accountants, financial analyst and businessmen. Udoh (2010) maintained that
3. It saves man’s time and energy by facilitating jobs since it has electronic equipment
Udoh maintained that there are more spreadsheet packages available in th J market that
have almost similar functions but with little variations, such as L( tus 1-2-3, Ability Plus,
the following as the spreadsheet skills needed by the senior secondary schools
teachers:
Creating a worksheet
Navigating a worksheet
Entering text
Formatting a worksheet
Saving a Workbook
Renaming a sheet
Ability to use different functions, such as Sum, Average, Round, Maximum, Minimum,
Count.
Treating charts
Using formula
Database skills
in a systematic way. It also refers to a collection of data that one’s want to manage, rearrange,
and add to later. It is a good program to use to manage lists that are not entirely numbers, such
as addresses, phone numbers, inventories, and term or expression. Data can also mean a
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a computer program can consult it to answer queries. The records retrieved in answer to
queries become information that can be used to make decisions. The computer program used
database consists of entity relationship called tables, forms (user interface), reports, queries,
application a and codes. A relational database contains tables which are inked together. Each
table contains records which contain fields. A query filtered ones records to show just the ones
that meet certain criteria or to arrange them in a particular order. The used of databases
promote data consistency, that is, when data is updated on a database, it is up to date for any
application to a minimum since only one copy of each data item is needed to be kept. Database
is also easy to expand if some new application si being considered. Security of data is easier to
monitor and maintain when using database. Database skill is the ability to carryout any
In other to work in database, certain skills are needed. These skills will enable ones to
create a database enter data, perform searches, produce reports, export data, hide data in a
report, produce labels, use formulae in queries use formulae in reports and sort data. According
Creating a database, entering data into the database editor, performing searches, ability to
produce reports, exporting data, ability to use different spreadsheet formulae, ability to use
formulae for queries, hiding data in a report performing data sort producing labels ability to
query a database.
information dissemination and a medium for collaborative interaction between individuals and
their computers without regard for geographic limitation of space (Leiner , 2000 and Singh,
2002). The word Internet is derived from two words: “international” and “network”. The
to the public through modem links (Bassey, 2003). According to Lagos (2003), the Internet is a
The Internet is the world’s largest and most widely used network. It is an international
networks all over the world. There are rich and varied learning experiences available on the
Internet that would have been inconceivable just a short while ago.
The Internet has a range of capabilities that organizations are using to exchange
infrastructure for e-commerce, e-banking, e-business, e-leaning and virtual library is provided
by the Internet technology. The Internet provides several opportunities for all academia,
business organizations, the employed and the unemployed, the young and the old. The Internet
is a ‘live’ constantly ‘moving’, theoretically borderless, potentially infinite space for the
production and circulation of information. The Internet might thus be described as a ‘sea of
information’, containing texts which are not housed between library or bookshop walls and
The Internet can be used for other things besides email. One can listen to international
radio station on research and education on the Internet, read - national dailies of other
countries, speak to friends around the global, read books and other materials on the Internet.
The list of things that can be done on the Internet is a very long one.
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The Internet contains more information than the world’s largest libraries (Emeagwali,
2000). With access to the Internet one can retrieve information from the world’s largest
information database.
Because of the growing amount of information on the Internet and people’s increasing
spheres of society, such as labor, education, and social relationships, has substantially
increased (Steyaert, 2002). The Internet should be perceived as a complex medium that
requires specific skills that go beyond push-and-go applications. The availability of computers
and internet connections does not, in and of itself, guarantee meaningful use of the Internet.
People need an adequate level of literacy or skills to become effective internet users (Eastin &
LaRose, 2000). The level of Internet skills appears to be one of the most important factors in
explaining differences in Internet usage among individuals after they have attained physical
access (Hargittai, 2002; Norris, 2001; Solomon, Allen & Resta, 2003; Van, 2005;
Warschauwer, 2003).
Technological advances and the accelerated transfer of information, along with related
information-based society. On-line learning technology has affected the way education is
delivered for preparing workers. According to Walter Wilkinson and Yarrow (1996), the
quality of teaching depends on the quality; of the teachers/lecturers which, in turn, depends to
some extent on the quality) of their professional development. Without well trained, qualified
(Unwin, 2005). In fact, to meet the challenges of globalization, lecturers are required to gain
the necessary skills and knowledge. As Smaldino, Lowther and Russel (2008) stated, the
teacher in tomorrow’s classrooms needs to exemplify willingness to explore and discover new
Internet according to Ukpeh (2011) is the global network of computers link together for
furthered that internet connectivity are in two forms such as dial-up and leased line connection.
The former involves dialing into internet services through normal digital or analog telephone.
This type of internet connectivity is very unreliable. In the other hand, leased line connection
allows internet users to get connected to the internet services through an internet provider
Ukpeh stated that following as the advantages of internet to both teachers and students
1. Information on internet can be accessed very easily anytime and any part of the world
3. Through the help of computer, students can obtain lecturers simultaneously all over the
4. Internet is very reliability in sending information from one part of the world to the
other.
2. Undesired, unrequested mails sent into people’s e-mail addresses with the intention to
3. Lack of secrecy.
- Usenet newsgroup
- File transfer
- Public news
- Bulletin boards
- Interactive message
Udoh (2010) defined internet as a conglomeration of computers that are connected via
telephone cables and satellite links around the world, including the one on ones desktop. It is
also a vast source of constantly changing and expanding information. He asserted that
facilitating teaching and learning. As a new way of acquiring and facilitating the processing of
information, the Internet can encourage learners not only to view themselves as being in
charge of their own learning, but also to perceive teachers as facilitators in the learning
terms about the practical applications of learning, which rely upon Internet and mobile
communications. The reason for such a positive outlook of classroom dynamics is because
with the Internet, there are a myriad of educational opportunities and resources for the learners
to get exposed to. The Internet has brought significant changes to Nigeria’s education
landscape. Nigerian teachers are quite capable of using the Internet to assist them in their daily
Creating a file management system will be useful to both teachers and students to
conduct a successful study electronically. These help teachers to minimize the amount of time
that they have to spend getting instructional materials ready for students.
File management system can be saved on any computer or network that one’s use most
often. Teachers can access to their lesson planning at home from fill system. Teachers
possesses file management system will enable them transfer such to students as well as helping
students to use school’s network. Their file system can be created on that network for
maximum flexibility. That way, they can use any computer when needed. Obviously, teachers
work will be easy should file management system are created by both teachers and students.
This will enable teachers have access to student work (for evaluation and assessment purposes)
and, if you do not want students to have access to your management files, network
administrator is consulted about setting up a system that has user permission requirements.
In the word of Onah (2006) computers process information which must be generated as
output reports, transmitted to other computer systems, processed and stored. Some of these
operations are best implemented in hardware, others in software. The file management portion
of the operating system is charged with managing data that reside on secondary storage. It
provides the means for creation, manipulation, and accessing of files, with little or no
interpretation of information stored within them. Logically related data items on the secondary
storage are usually organized into named collections called files. It also hides all device-
specific aspects of file manipulation from users and provides them with an abstraction of a
simple uniform space of named files. A file often appears to users as a linear array of
characters or record structures that can be read and modified as required by the programs that
manipulate them. Some systems also provide an abstraction of the input/output system where
all input/output devices appear to users as a set of files. Thus, users can rely on a single,
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uniform set of I file-manipulation system services for both file and input/out device
3. Management of the secondary storage space, such as keeping track of the status,
4. Support for protection and sharing of files and the recovery and possible restoration of
According to Onah (2006) file management is organized into a number of levels. At the
highest level is the file as it is viewed by the user. The file is considered to be a collection of
The major management of file according to Onah (2006) is file security. The security of
a computer system is the protection of its data against unauthorized disclosure, modification,
restriction or destruction. The goal of computer security is to maintain the integrity, availability
and privacy of information entrusted to the system. Attacks on the data security of a system
may be accidental or intentional. Hence, good physical measures, which must include recovery
plans, should be provided against natural disasters. Good personnel practices are also required
computer system because the possibility of a thief obtaining vital information from a trash can
in the street, say, is a good potential target for security violations. Assurance is also required
that the system itself is not modified by the user to subvert the protection features.
4. Creating files
6. moving files
8. Copying files.
9. Printing a file.
presentation can be used in many different ways: to teach or inform as a visual aid in a lecture,
shopping center or mall. The media for delivery and type of presentation developed will
depend upon the purpose of the presentation and the target audience. According to Ukpeh
(2011).
developed by Microsoft corporation. With the PowerPoint, one can create and deliver beautiful
presentations using different media, such as slides, overhead transparencies, speakers notes
and handouts with less effort and time. He stressed that teachers of senior secondary schools
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can use PowerPoint software for a class seminar or project presentation by students. It is used
by professionals to deliver talk and present papers at conferences, workshops and seminars
make their activities easily and effective. He stated PowerPoint presentation skills to include:
1. Creating text,
In possessing these skills, teachers of senior secondary schools can deliver presentation
with a multimedia projector using audience notes and/or presenter notes. Audience notes are
paper copies of the slides of a presentation that are given to the audience so that they can take
them away and refer to them after the presentation. These can be in different formats, own
notes. Presenter notes are a single printed copy of the slides from a presentation, with prompts
and/ or key facts that need to be told to the audience by the person delivering the presentation.
37
Theoretical Framework
specifying relations among variables, with the purpose of explaining and predicting the
phenomena Theoretically, this study) is based on experiential learning theory and skill
acquisition theory.
The experiential learning is a theory that was propounded by David Kolb (1939) this
theory is learner centered and operates on the premise that individuals learn best by
experience. A good way to describe this theory is “learning by doing”. Experiential learning
has the learner directly involved with the material being studied instead of just thinking and
talking about the material (Conhan, Grawbowski, and Smith, 2003). The authors further
a. Is a cyclic process involving setting goals, thinking, planning experimenting and decision
b. Utilize participants own experience and their own reflection about that experience, rather
than lecture as the primary approach of learning. Experiential learning theory allows for
the generation of understanding and allows for the transfer of skills and knowledge.
c. Involves doing something and discovering what it is like, how it made the learner feel,
what it meant to the learner, that is, experiential learning is their experience and no one
else’s.
An individual is born into the world with certain genetic characteristics race, gender
physique, and special abilities or disabilities. As time passes, the individual encounters
environmental, economic, social, and cultural events and | conditions. The individual learns
from these encounters, building self- J observations and task approach skills that are applied to
new events and j encounters. The success and failures that accrue in these encounters influence
the individual in choosing courses of action in subsequent learning experiences, increasing the
likelihood of making choices similar to previous ones that led to i success and avoiding
choices similar to those that led to failure. The process is complicated by aspects of instability,
since the individual changes as a result of the continuous series of learning experiences, and
the situation also changes because environmental, cultural, and social conditions are dynamic.
The relationship between the theories and computer appreciation skills is that computer
appreciation skills can only be acquired through learning. In the views of Conlan, et al, (2003)
technological based skills can be acquired through learning by doing, because the learner is the
center of the whole learning process. The learner is also, actively involved in the learning
process whin he/she led to discover in the learning environment. Through practice, learners’
movement in case of psychomotor activities become more skillful at the same time, their
knowledge grows and they also develop certain attributes so acquired together”. This is the
The skill acquisition theory was postulated by Dekeyser, (2007). He noted that
development has three stages; declarative, procedural and automatic. Declarative knowledge
refers to explicit knowledge about a topic as in “knowing” and talking about grammar rules.
writing a language. Ofcourse there are different levels of proficiency in using a language and
39
thus automaticity is not an “all or nothing affair”. Automaticity occurs toward the endpoint of
extensive practice, toward the point at which one has become completely fluent in a language.
From the perspective of skill acquisition theory, the sequence of these stages is crucial as it is
appropriate “combination of abstract rules and concrete examples at the declarative stage.
Anderson and Schunn (2009) pointed out that the need to diagnose a task and break it
down into its components in order to provide effective feedback. When it is not possible to
componentialize a task, then, feedback becomes considerably less effective. Keith, et al,
(2008) in the text titled “Dynamics of skill Acquisition” outlined the development of a
the various interlocking scales of analysis (e.g neutral, behavioural, psychological) and the
conceptual model of coordination and control is important not just for designing learning
environments, but it is also important for ensuring that learners gain positive experiences when
Also learning process is sequential and that we move through specific phases as we
learn. There are three stages to learning a new skill. These according to the authors include:
Cognitive phase - identification and development of the component parts of the skill- involves
Associative phase - linking the component parts into a smooth action-involves practicing the
Autonomous phase - developing the learned skill so that it becomes automatic involves little
or no conscious thought or attention whilst performing the skill. The learning of physical skills
shape and polish them into a smooth action. Rehearsal of the skill must be done regularly and
correctly.
Skill acquisition theory is important to this study because computer appreciation skills
of the senior secondary school computer teachers will help to boost their teaching skills,
knowledge and attitudes for work. McNamara (2007), viewed training as involving an expert
working with learners to transfer to mem certain areas of skill to enable them improve in their
current job. Some basic principles that give functional meaning to training and which will help
in organizing training in occupation, according to Olaitan et. al (1999) include, the process of
training should be the same with work place, training environment should be a replica of work
The process of training should be same as in the performance on the Actual Job
situation. Training must take the same process as what is obtained in the work place. Okoro
(1999) stated that effective training can only be given where the training jobs are carried on in
the same way, with the same operation, tools and machines as in the occupation itself. Olaitan,
et al (1999) stated that training can only be achieved where the training jobs are carried on in
the same way, the same tools, operations and machines as in occupations itself. In this study
therefore, computer appreciation skills of the senior secondary school computers teachers
appreciation skill among tutorial staff in senior secondary schools in Akwa Ibom state,
Nigeria. The objective of the study includes: investigating the competency level of teachers in
use of computer application packages, ascertaining how teachers rate their competency level,
ascertaining the challenges to teachers’ usage of ICT in teaching and learning the population
41
for the study was three hundred (300) tutorial staff. Questionnaire was the instrument for data
collection. Descriptive statistics (percentages) were used to analyze the data. The findings
reveal that the competency level of tutorial staff in all the indices measured was below fifty
(50%) in using ICT which show that it is still very low. The study further revealed that 53.3%
of the academic staff rated their computer appreciation skill as low. While the major challenges
identified by the study on ICT usage among academic staff were inadequate ICT facilities,
excess workload and funding. Findings of the study show that computer appreciation skills are
necessary for all tutorial staff to enable them apply ICT in teaching. This study is related to the
present study in the sense that computer application skill possessed by senior secondary school
Muhammad, Fazalur, Ullah, Khush and Tariq (2011) carried out a study on Assessment
of Usage of ICT among graduates of Alima Igbal open university in using word processing,
spreadsheets and presentation software, analyzing the proficiency of graduates of Allama Iqbal
Open University in internet and E-mail, assessing the proficiency of graduates of Allama Iqbal
Open University in using E-learning and blogs, exploring the use of ICT in work environment
by Allama Iqbal Open University graduates and finding out the obstacles faced by teachers in
ICT use. The study adopted a descriptive survey research design. All the graduates of Faculty
of Education of Allama Iqbal Open University made up of 132 graduates who were teaching in
various schools, colleges and universities were used for the study. Questionnaire was the
instrument for data collection. Data was analyzed by using percentage, and f mean scores. The
study revealed that most of the graduates faced obstacles in I the use of ICT. It was further
revealed that the graduates had low proficiency of JI using computer hardware. The is related
to this present study because its deal with assessment of usage of ICT among graduates of
Allama Iqbal Open University in the area of application of word processor, spreadsheets and
State. The study aimed at assessing the extent English teachers possessed computer
appreciation skill for teaching and learning of English language in schools. A survey research
design was adopted for the study. The population for the study was ninety-four (94) teachers
from thirty (30) secondary schools. Questionnaire was the instrument used for data collection.
Descriptive statistic of frequency counts, mean and standard deviation were used to analyzed
the data, while t-test was used to test the null hypothesis. The findings reveal that level of
knowledge of computer appreciation skills possessed by English language teachers was poor
and as such, they rarely use computer appreciation skills in English language instruction. It
was also found that there was significant difference in the male and female teachers’
knowledge of computer appreciation skills with the males demonstrating a higher level of
knowledge than their female counterparts. This study is related to the present study in that the
study focused on use of computer appreciation skills in teaching and learning, a survey
research design is adopted for the study, questionnaire is used to collect data, mean and
The literature review for this study covers the assessment of the computer appreciation
skills possessed by senior secondary school teachers for quality service delivery. Concept of
assessment and skill were reviewed in the study. Computer appreciation skills that could be
possessed by senior secondary school teachers for quality service delivery were dealt with.
Among the computer appreciation skills reviewed in the study include Word processing skills
secondary school teachers; database skills possessed by senior secondary school teachers;
internet and online activities skills possessed by senior secondary school teachers; file
Finally, the review also showed that the failure of skill acquisition in senior secondary
schools in Nigeria is mostly blamed on teachers’ based programmes institution, like Nigeria
Teacher Institution and Colleges of education. Computer teachers produced today from these
institutions seem not to be prepared for teaching computer/ICT courses. The present trend
tends to suggest that there is lack of saleable skills acquired by students at the end to their
course that can enable them relate what they have learnt to the real world, hence Nigeria
Teacher programmes tend to be more subjective and theoretical in approach than desired.
However, in all the works reviewed, none was specifically on assessment of computer