BROKING & DISTRIBUTION | INSTITUTIONAL EQUITIES | INVESTMENT BANKING

WEALTH MANAGEMENT | ASSET MANAGEMENT | SECURITIES FINANCE

 BACK-OFFICE
PROCESS GUIDE
INITIAL SETUP | ACCOUNT OPENING |
BACK-OFFICE REPORTS | FAQS | MIS

www.plindia.com
Dear Progress Partner, Our teams, along with your relationship manager, will guide you
for the first 3 months to understand each aspect of our
Hello and welcome to PL Capital. business, their suitability and how to go about executing them.

I am very excited to have you onboard. Your passion and our If you feel stuck any time, I am there to help you out. You can
80-year legacy can help make a huge difference to how always get in touch with me at +91 98336 18836 /
Indians save and create wealth. [email protected].

With over 20 diverse products, including conventional and We are currently in India’s Golden Decade, with our economy
alternative investing, insurance, and lifestyle offerings, you will rapidly moving towards the $5 trillion mark. It is a wonderful
now be able to offer a wide gamut of solutions to your clients. time to together help Indians realise the potential of their
savings towards wealth generation.
I urge you to make the most of our award-winning research
and utilise our digital advisory to help your clients take better Have a profitable career ahead!
investment decisions resulting in an improved brokerage for
you, along with reduced time spent on trading terminals, and Sandip Raichura
creating more face time with clients. Executive Director, PLPL
CEO - Retail & Distribution
We will send you a detailed mail on all our products, services 022-66322390
and the commission structure. Our PLBD Team
For all specific support queries or advice or immediate escalations as a
([email protected]) will eagerly help you in setting up the partner, please mark [email protected] . For escalations, please refer to
infrastructure of your office including – email id, signboards, the Contacts Directory which you should have received with this Basic
certificates, training and business planning. Feel free to reach Manual or email [email protected] for a copy of the same.
out to them any time.

3
Getting Started

Your branch code is an alpha numeric code like G53, for instance. All accounts
opened by you will have this as the beginning. Note that the trade name will be the
same as you would have opted for, while furnishing your Exchange Registration
documents.

There is a dedicated email id for you and the email id will begin with your associate
code, followed by hyphen and your trade name initial alphabets. The extension of
the email id for associates is @pp.plindia.com

For ex: If your code if G53 and your trade name is Vikram Kumar your email id will be
[email protected] . Ensure that the Microsoft Outlook access has been
configured on your machine by our local managers or by the IT Teams at HO, to
access mails.

The PL Email id is one of the most important tools to communicate with PL. Please
make sure that it is used on a daily basis. All the important process improvements,
Fundamental Calls, Technical Calls and Advisory Calls are mailed on your PL Email ID.

You may configure your PL India email ID to your mobile, so that you can access
important emails/circulars sent from the HO anytime. To configure the email ID, co-
ordinate with our IT Team at 022-6632-2280

In addition to the mail service, the PLChat service (in-house chat software), needs
to be installed on your machine to keep you connected with our employees for
stock and trading ideas.

You can install PL Chat by clicking on the Download link on the top of the login page
at www.plclients.co.in.

4
Getting Started
PL Back Office Statutory Displays
It is mandatory for all our partners to display SEBI and Exchange certifications.
Our back-office software, which is known as plclients.co.in, is a web based Please ensure that you have received it and if not please call/send mail to
application. For accessing it, please visit www.plclients.co.in and enter your Login [email protected]
Id and password (accessible both on Web and phone)
Visiting Cards
There are two types of Login IDs-Management Id and Employee Id PL provides 100 visiting cards to associates free of cost on the basis of details
provided by you.
The Management Login ID is your Branch Code followed by M1 while the
employee Login ID is the branch code followed by E1. Ordering Account Opening Forms
Management ID has access to all the menus while employee ID has restricted We have made an option for our associates to enable them to apply online for
access. Account Opening Forms at www.plclients.co.in (PLClients > Instructions > AOF
Management ID is for your use and employee is for your employees. request form)

For ex:-
If your Branch Code is G53 the Management ID will be G53M1 while the employee
ID will be G53E1.
MOST MENUS AT www.plclients.co.in HAVE
Password
The password must have been sent to you on your plindia email ID. In case you
BELOW SYMBOL.
are not able to find out your password or whenever you forget your password,

?
click on Forgot password and an email will be sent to your email ID for the
password.
Clicking this symbol gives you a quick view
Sign Board of what the menu provides you with.
We at PL provide a free signboard which is delivered at your office according to
the dimensions provided by you. If you have not received or by any chance not
provided the dimensions, please immediately call your local manager or request
this at [email protected]

5
 TYPE

1 Physical Form

Account TYPE

Opening 2 PL InstaKYC App

Process Types

TYPE

3 Web KYC

6
Account Opening through Physical Form
PHYSICAL FORM

To find the checklist for all types of account opening forms, follow this path:

MENU>Account Opening> Account Opening Help

Request the forms from [email protected]

• Fill the form

• Affix photograph (duly signed across)
• Take the signatures of the clients
• Collect the documents

Send it to the CAT Team

Address: CAT TEAM, Prabhudas Lilladher Private Limited, 3rd Floor, Sadhana House, 570, P. B. Marg, Behind Mahindra Tower, Worli,
Mumbai - 400 018

NOTE: All Documents To Be Self-Attested by the Client and the PP has to put the stamp of "Documents Verified with originals" and sign on it.
7
Account Opening Through InstaKYC

WHY PL INSTAKYC?

• Can be used on Mobile & Tablet

• SB / AP can fill up the entire KYC form in less than 15 Minutes

• Very easy to use - Tooltips will provide step-by-step information on
the detailed requirements for opening an account

• Account will be opened in 30-45 minutes post submission of the

complete application

• Paperless AOF as it is signed through client’s digital signature

• In case of clients whose Aadhaar is not linked to mobile number and
email ID, use a biometric device for linking client’s mobile number and
email ID to his / her Aadhaar. For details, get in touch with PLBD Team

8
Account Opening Through InstaKYC

Online Account Opening Process through Mobile App & Web

• Download InstaKYC on Smart Phone or PLCLIENTS>MENUS>INSTAKYCINFO

Tablets from GOOGLE PLAYSTORE Contact Us

For assistance at the time of data-entry, you can contact us

• Fill in the detail of the client. Click from Monday to Friday between 9:00 a.m. and 8:00 p.m.
pictures of the client’s document
InstaKYC Team - 022-66322458/2454 or
[email protected]
• Review Details and Submit
For all escalations & suggestions or queries, you may speak to

• Once Application is approved Mr. Kuljeet Kataria

+91 99304 51010 | [email protected]
complete E-sign process for KYC, KRA
and DDPI For account opening support or trainings email at
[email protected]

9
Account Opening Through Referral link

Click on referral link and

process through Web

10
Equity Demat AMC Schemes Available

We Offer Different Equity Demat Schemes Based On The Customer Profile

Customer Profile AMC Equity Demat Schemes

Investor One Time or Refundable Lifetime No AMC or Gold / Economy

Traders Annual Supersaver

Small Investor Annual Standard

Single Demat (BSDA) NIL BSDA

11
Equity Demat AMC Schemes Available
SUPER- LIFETIME BSDA
STANDARD ECONOMY GOLD
SAVER NO AMC (Individual a/cs only)
CHARGE TYPE
With Without With POA +
With POA With POA Without POA With POA With POA
POA/DDPI POA/DDPI Easi Regn

Interest-Free Refundable Deposit (payable

1 Not Applicable ₹ 3,000 ₹ 10,000
upfront with AOF)

Annual Maintenance Charges (AMC)

- Individual A/cs ₹ 300 ₹ 450 ₹ 1,000 NIL NIL NIL

- Non-Individual A/cs * ₹ 800 ₹ 1,000 ₹ 1,500 ₹ 500 Not Applicable ₹ 500 ₹ 500
2
AMC based on Holdings Value

-Up to ₹ 4 lakh NIL Not Applicable

Not Applicable
-More than ₹ 4 lakhs but up to ₹ 10 lakh ₹ 100

Non-Refundable One-time Payment

3 Not Applicable ₹ 800 Not Applicable Not Applicable
(Payable upfront with AOF)

KRA-KYC Creation / Download Charges

4 ₹ 50 per holder
(Payable upfront)

5 SMS Alerts Registration (Free) Mandatory Recommended Mandatory

6 Easi Registration (Free)** Recommended Mandatory

12
Equity Demat AMC Schemes Available
SUPER- LIFETIME BSDA
STANDARD ECONOMY GOLD
SAVER NO AMC (Individual a/cs only)
CHARGE TYPE
With Without With POA +
With POA With POA Without POA With POA With POA
POA/DDPI POA/DDPI Easi Regn

₹ 15 ₹ 25 0 ₹ 20 ₹ 50 ₹ 60 ₹ 08 0
Transaction Charges (debits only) ₹ 15 ₹ 25 0 ₹ 20 ₹ 50 ₹ 60 ₹ 08 0
- On Market from BO A/c*** ₹ 25 ₹ 30 ₹ 25 ₹ 30 ₹ 75 ₹ 85 ₹ 08 0
- On Market Delivery from PL’s A/c*** 0.05% of the 0.05% of the 0.05% of 0.05% of ₹ 75 ₹ 85 ₹ 25 ₹ 15
- Off Market Transfers to PL’s A/c transaction transaction the the
- Off Market Transfers within/outside PL- value subject value subject transaction transaction
7 DP to minimum of to minimum of value value
₹ 30 per ISIN ₹ 30 per ISIN subject to subject to
minimum of minimum of
₹ 30 per ₹ 30 per
ISIN ISIN
- Transfer to CM A/c other than PL
₹ 75 ₹ 75 ₹ 75 ₹ 75 ₹ 100 ₹ 100 ₹ 75 ₹ 75

₹ 5 per certificate (Min ₹ 50 – Max ₹ 1,000) ₹ 50 per DRF plus actual

8 Dematerialisation / De-Stat
plus actual courier charges courier charges

Demat Rejections
9 Actual Courier Charges
(Internal / Company objections)
Pledge Charges
10 (Creation / Closure / Invocation – by Pledgor ₹ 30 per transaction ₹ 20 per transaction
/ Pledgee)

13
Equity Demat AMC Schemes Available
SUPER- LIFETIME BSDA
STANDARD ECONOMY GOLD
SAVER NO AMC (Individual a/cs only)
CHARGE TYPE
With Without With POA +
With POA With POA Without POA With POA With POA
POA/DDPI POA/DDPI Easi Regn
Margin Pledge Charges
₹ 10.00 per transaction
11 (Creation / Closure / Invocation – by Pledgor
₹ 15.00 per MTF transaction
/ Pledgee)
CUSPA Pledge Charges
12 Creation of Auto Pledge/Release of Pledge in ₹ 8.00 per payable by the Pledgor
favour of CUSPA

13 Remat / Re-stat Charges* Higher of ₹ 10 per certificate or ₹ 10 per 100 shares

₹ 10/- per booklet of 10 leaves

14 DIS Booklet Re-issue
plus ₹ 50/- courier charges

Statement of Transactions & Holdings# Consolidated Account Statement (CAS) Physical will be charged @ ₹ 6 per statement & Email @ 0.50 statement
15
(Printed & E-statements) Additional Transaction/ Holdings statements shall be charged at ₹ 25 per statement( Physical / Email)
Other Charges
- Late On/Off/Inter-Depository DIS ₹ 30 per transaction
16 (received on pay-in day)
- E-stamp Paper charges for DDPI ₹ 50/-
- Additional Client Master Report ₹ 50/- for physical/ email CMR (1st free along with Welcome Kit)
₹ 24/- per request or 0.01% on transaction value whichever is higher payable by the borrower for NDU requests
17 NDU Charges
accepted by the lender

18 GST & Other statutory taxes Extra on all charge type – as applicable from time to time

14
Equity Demat AMC Schemes Available

* Inclusive of Actual CDSL charges and are subject to changes as and when CDSL changes its charge structure.
** BOs must give valid E-mail ID as Easi Registration will be cancelled if Easi account is not accessed within 60 days of receiving password from CDSL.
*** On Market charges as applicable under respective schemes shall be levied in the Sale Contract. Refund of this charge will be given (in Trading Ledger) only if BOs have NOT delivered securities
from their account with PL-DP. Deliveries on behalf of BO from their securities held in PL Beneficiary (Hold / Margin / Collateral) account will be charged as mentioned above under respective
schemes
# Transaction cum holding statement is sent by CDSL directly to BO’s correspondence address or registered E-mail ID (in case of E-statement) on DP’s behalf.

•NEFT/RTGS of DP Bills may be made to our ICICI Bank A/c. no. 000405034307 (IFSC Code: ICIC0000004 / MICR Code: 400229002)
•All cheque payments are to be made in the name of “Prabhudas Lilladher Pvt. Ltd.” It may be handed over to DP Department at H.O. or to our representative in BO’s local area for deposit into our
account. Out-station cheques will not be accepted at H.O.
•Cash deposited in out-station branches & cheques returned by Bank will attract bank charges as applicable.
•AMC will be pro-rated monthly from the month in which account is opened till end of first financial year. This is not applicable to ‘BSDA’ and ‘Lifetime No AMC’ schemes.
•For subsequent years, AMC is payable in full before 30th April. In case BO wishes to discontinue in subsequent year, he must ensure that account is closed before 31st March.
•BSDA (Basic Services Demat Account under SEBI Circular dated 27/08/2012, revised w.e.f. September 2024 based on SEBI Circular dated 28/06/2024) is applicable to Individual BO account where
the 1st/Sole holder maintains a single demat account across both depositories and value of securities in the BSDA account does not exceed ₹ 10 lakhs. If the value of holdings in BSDA a/c exceeds ₹ 10
lakhs at any date, AMC as mentioned under Standard Scheme becomes applicable & shall be levied from the month in which account crosses the prescribed limit.
•Pursuant to SEBI Circular dated 11/12/2015, BSDA Eligible Accountholders shall be converted by default into BSDA account on the date of subsequent AMC Billing cycle (i.e. in April) based on value of
holdings as on the last day of previous billing cycle (i.e. 31st March). BOs wishing to continue with existing regular schemes must inform DP in writing or send e-mail from their registered e-mail IDs
about their intention. As prescribed by SEBI, the value of the holding shall be determined based on daily closing rate files received from CDSL.
•Deposit under Economy & Gold schemes shall be Interest-Free deposits and shall have a lock-in period of minimum 2 years. If account is closed any time before 2 years, deposit amount shall be
refunded only on expiry of 2 years from date of account opening or from date of shift to deposit scheme.
•Economy & Gold scheme facility can be availed only if deposit amount is received/deposited upfront along with Account Opening Form or at time of intimation to shift to deposit scheme (for existing
a/cs)
•DP Bills of previous day’s transactions are processed on the subsequent working day. Deposit amount shall be refunded within 30 days from date of closure post adjusting outstanding payments to
PL, if any.
•Request for change in scheme in between the year shall not be entertained. No adjustment of previous bill will be given.
•Instructions received through Fax will not be executed unless BO has submitted Fax Indemnity. Such instructions should be followed by hard copy within 48 hours from date of execution failing which
DP reserves the right to withdraw this facility given to BO.
•On Market instructions must reach PL-DP by 5:30 p.m. on the day before pay-in day. Instructions received for transfer of securities to meet pay-in obligations, which are to be executed on pay-in day,
will be construed as late instructions, and will be accepted only at client’s risk. PL-DP will not be responsible for wrong or non-execution of late instructions due to any reason.
•BO account shall be frozen for all operations on failure or delay in making payment of DP charges till such time all payments are made along with interest, if any. If outstanding DP payments are not
cleared, inspite of repeated reminders, PL-DP reserves the right to close account where there are no holdings, after giving one-month notice to BO.
•Any service not quoted above shall be charged separately as decided by DP.
•All PL-DP charges are based on existing CDSL charges & are subject to revision if CDSL revises its charges. However, PL- DP reserves rights to revise tariff structure after giving one-month notice.

15
USING www.plclients.co.in EFFECTIVELY

16
From Account Opening To Utility – A Guide On How To
Access Everything Using PL’s Digitised Back Office

Account Opening Risk Financial

Banking Operations

Utility Portfolio Tracker Trade

MIS Holdings

17
KYC (Know Your Client)

MAP YOUR CLIENT OPENED ONLINE MAPPED TO PLHO

PLCLIENTS>MENUS>KYC>REQUESTS>PROSPECT CLIENTS THROUGH EKYC WEB

BROKERAGE MODIFICATION

PLCLIENTS>MENUS>KYC>REQUESTS>CLIENT BROKERAGE SLAB (CTS)

SLBM BROKERAGE MODIFICATION

PLCLIENTS>MENUS>KYC>REQUESTS>SLB BROKERAGE REQUISITION

TO CHECK STATUS OF REQUEST PROCESSED THROUGH RE-KYC

KYC>REPORT>REKYC REPORT

18
KYC (Know Your Client)

TO CHECK CLIENT’S DEMAT SCHEME

PLCLIENT>MENUS>KYC REPORT>CLIENT DP REPORT

CHECK YOUR DOCUMENT STATUS SENT TO HEAD OFFICE

KYC>DOCUMENT INWARD STATUS

CHECK AOF STATUS

PLCLIENTS>MENUS>KYC>REPORTS>AOF STATUS

CHECK INSTAKYC NEW APPLICATION STATUS

PLCLIENTS>MENUS>KYC>REPORTS>AOF STATUS (INSTA KYC OBJECTION)

DP CLIENT MASTER REPORT(CMR) ON REAL-TIME BASIS

PLCLIENTS>MENUS>KYC>REPORTS>DP CMR

19
BANKING - Fund Pay-in and Pay-out

REPORTING OF CHEQUE PAY-IN

PLCLIENTS>MENUS>BANKING>INSTRUCTIONS>CLIENT RECEIPT ENTRY/REPORT

PAYOUT OF CLIENTS FUND - CLIENT REMITTANCE REQUEST

PLCLIENTS>MENUS>BANKING>INSTRUCTIONS>CLIENT REMITTANCE REPORT

TRANSFER CLIENT FUNDS FROM NORMAL LEDGER TO MTF LEDGER

PLCLIENTS>MENUS>BANKING>INSTRUCTIONS>CLIENT MTF FUND TRANSFER

TRACK CLIENT FUNDS PAY-IN TO PLPL

PLCLIENTS>MENUS>BANKING>REPORT>CLIENT PAYNOW TRANSFERS

TRACK CLIENT FUNDS PAY-OUT REQUEST STATUS PLPL

PLCLIENTS>MENUS>BANKING>REPORT>CLIENT REMITTANCE REQUEST LOG

20
RISK

TRACK CLIENT DAILY MARGIN

PLCLIENTS>MENUS>RISK>REPORTS >CLIENT DAILY MARGIN REPORT

TRACK SCRIP-WISE MARGINS LEVIED BY EXCHANGE

PLCLIENTS>MENUS>RISK>DERIVATIVES >MCX MARGIN REPORT/SCRIP SPAN MARGIN

TRACK CLIENT-WISE COMBINED LIMIT

PLCLIENTS>MENUS>RISK>REPORTS >COMBINED LIMIT

TRACK WHICH CLIENTS ARE IN RMS ACTION & AGEING REPORT (NORMAL/MTF)

PLCLIENTS>MENUS>RISK>REPORTS >CLIENTS AGEING ACTION

TRACK SEGMENTS ACTIVATED FOR SPECIFIC CLIENT FOR TRADING

PLCLIENTS>MENUS>RISK>REPORTS >CLIENTS TRADING PERMISSION

21
RISK

TRACK CLIENTS PUT ON FREEZE MODE

PLCLIENTS>MENUS>RISK>REPORTS >CLIENTS ON SQ OFF MODE

TRACK CLIENT-WISE MTF LIMIT

PLCLIENTS>MENUS>RISK>REPORTS >MTF LIMIT REPORT

TRACK STOCK LIST APPROVED FOR PLEDGING AS MARGIN COLLATERAL

PLCLIENTS>MENUS>RISK>REPORTS >PL APPROVED STOCKS

TO KNOW WHICH CLIENTS NOT ACCEPTED OTP

RISK>REQUESTS/ CLIENT MARGIN PLEDGE REQUESTS / CLIENT ADVANCE OTP

22
RISK

UNCOVERED DEBIT

PLCLIENTS>MENUS>RISK>REPORTS >UNCOVERED DEBIT

TRACK CLIENT UNCOVERED RECOVERY DEBITED TO PP BROKERAGE LEDGER

PLCLIENTS>MENUS>RISK>REPORTS>UNCOVERED DEBIT PROVISIONING LAST MONTH

PLEDGE/UNPLEDGED SHARES AS COLLATERAL FOR MARGIN

PLCLIENTS>MENUS>RISK>REQUESTS >CLIENT MARGIN PLEDGE REQUEST

CHECK PLPL RISK & LIMIT POLICY FOR ALL SEGMENTS- INTRADAY/DELIVERY/MTF

PLCLIENTS>MENUS>RISK>RISK POLICY

TO KNOW ABOUT RAKSHAK SOFTWARE AND ITS PROCESS OF INSTALLATION

PLCLIENTS>MENUS>RISK>RAKSHAK

23
OPERATIONS

TRACK YOUR DORMANT CLIENTS (NOT TRADED >12 MONTHS)

PLCLIENTS>MENUS>OPERATIONS>REPORTS>DORMANT CLIENT LIST

TRACK YOUR CLIENTS WHO CAN BECOME DORMANT NEXT MONTH

PLCLIENTS>MENUS>OPERATIONS>REPORTS>DORMANT CLIENT (IN NEXT 30 DAYS)

TRACK CLIENT DELIVERY OBLIGATIONS

PLCLIENTS>MENUS>OPERATIONS>REPORTS>PAY IN SHORTAGES / PAYOUT SHORTAGES

TRACK PENALTY LEVIED ON CLIENTS

PLCLIENTS>MENUS>OPERATIONS>REPORTS>PENALTY ON DELAYED PAYIN TO CLIENTS /DERV MARGIN
SHORTAGE

COMPLETE ANNUAL COMPLIANCE INSPECTION

Menu>Compliance>Compliance Report

24
FINANCIAL

CLIENT CONTRACT NOTES

PLCLIENTS>MENUS>FINANCIAL>CONTRACT NOTE>CLIENT CONTRACT

TRACK YOUR BROKERAGE LEDGER

PLCLIENTS>MENUS>FINANCIAL>REPORTS>BRANCH POOL ACCOUNT

TRACK YOUR SECURITY DEPOSIT WITH PLPL LEDGER

PLCLIENTS>MENUS>FINANCIAL>REPORTS>BRANCH SECURITY DEPOSIT

TRACK INTEREST ON DELAYED PAY-IN DEBITED TO PP BROKERAGE LEDGER

PLCLIENTS>MENUS>FINANCIAL>REPORTS>BRANCH POOL INTEREST DETAILS

25
FINANCIAL

CHECK CLIENT LEDGER

PLCLIENTS>MENUS>FINANCIAL>REPORTS> CLIENT LEDGER

CHECK DP CLIENT LEDGER

PLCLIENTS>MENUS>FINANCIAL>REPORTS> DP CLIENT LEDGER

TRACK CLIENT-WISE CHARGES LEVIED OTHER THAN BROKERAGE

PLCLIENTS>MENUS>FINANCIAL>REPORTS>CLIENT OTHER CHARGES

TRACK CLIENT-WISE FUND SETTLEMENT OBLIGATION

PLCLIENTS>MENUS>FINANCIAL>REPORTS>CLIENT FORTHCOMING DR/CR

TRACK CLIENT-WISE SEBI CLIENT SETTLEMENT

PLCLIENTS>MENUS>FINANCIAL>REPORTS>SEBI CLIENT SETTLEMENT

26
TRADE REPORTS

TRACK CLIENT-WISE OPEN AND BOOKED TRADE POSITION

PLCLIENTS>MENUS>TRADE REPORTS>CLIENT GLOBAL

TRACK CLIENT-WISE TODAY’S TRADE SUMMARY

PLCLIENTS>MENUS>TRADE REPORTS > REAL TIME TRADE SUMMARY > CLIENT REALTIME TRADE SUMMARY

TRACK CLIENT-WISE OPEN DERIVATIVES POSITION MTM LIVE REPORT

PLCLIENTS>MENUS>TRADE REPORTS>REAL TIME F&O POSITION SUMMARY

TRACK CLIENT TRADE HISTORY

PLCLIENTS>MENUS>TRADE REPORTS>TRADE DETAIL / TRADE SUMMARY

TRACK TRADED HISTORY SCRIPT-WISE

PLCLIENTS>MENUS>TRADE REPORTS>CLIENT – SCRIPT SUMMARY

27
HOLDINGS

CHECK CLIENTWISE TOTAL HOLDINGS

PLCLIENTS>MENUS>HOLDINGS>CLIENT TOTAL HOLDINGS

CHECK CLIENT HOLDINGS WITH DEPOSITORY PARTICIPANT

PLCLIENTS>MENUS>HOLDINGS>CDSL HOLDINGS

CHECK BUY BACK OFFERS FOR CLIENTS

PLCLIENTS>MENUS>HOLDINGS>CLIENT BUY BACK OFFER

CHECK UPCOMING CORPORATE ACTION AGAINST YOUR CLIENT STOCK

PLCLIENTS> MENU > HOLDINGS / UPCOMING CORPORATE ACTION

28
PORTFOLIO TRACKER

CHECK YOUR CAPITAL GAIN REPORT

PLCLIENTS>MENUS>PORTFOLIO TRACKER>VIEW PORTFOLIO

ANALYSE YOUR CLIENTS’ PORTFOLIO

PLCLIENTS>MENUS>PORTFOLIO TRACKER> ANALYSE PORTFOLIO

29
WEALTH PRODUCTS

TO KNOW BASIC INFORMATION, YOU NEED ABOUT OUR WEALTH OFFERINGS

PLCLIENTS > WEALTH PRODUCTS

30
WEALTH MIS

TO KNOW ABOUT ALPHAINSIGHT MIS

PLCLIENTS>MENU>WEALTH MIS>ALPHAINSIGHT PROFITABILITY REPORT

TO KNOW ABOUT MUTUAL FUND MIS

PLCLIENTS>MENU>WEALTH MIS>MUTUAL FUND – BRANCHWISE SUMMARY

TO KNOW ABOUT UNLISTED SHARES MIS

PLCLIENTS>MENU>WEALTH MIS>MUTUAL FUND – UNLISTED SHARES

31
SPECIAL FEATURES

ACTIVATE ODIN DIET FOR YOUR CLIENT

PLCLIENTS> MENU> PRODUCTS >CLIENT REQUEST FOR ODIN

TO KNOW ALL ABOUT MTF

PRODUCT > MARGIN TRADING FUNDING (MTF)

TO KNOW ABOUT SLB PRODUCT AND PROCESS

PLCLIENTS> MENU>PRODUCT > SLB

HOW TO INVEST ABROAD THROUGH PLVESTED

PLCLIENTS>MENU>PLVESTED

TO TRACK INSURANCE

BUSINESS DEVPT>INSURANCE REMINDER

32
UTILITY

DOWNLOAD IMPORTANT CLIENT FORMS, POA_REVISED_SEP, DDIP AND EXCHANGE CIRCULARS

PLCLIENTS>MENUS>UTILITY>DOWNLOAD CIRCULARS AND FORMS

RECORD ANY ISSUE TO CUSTOMER SUPPORT TEAM

PLCLIENTS>MENUS>UTILITY>CUSTOMER CONNECT/GRIEVANCE

33
MIS

TRACK YOUR CLIENT DETAILS

PLCLIENTS>MENUS>MIS>BRANCH>BRANCH CLIENT PROFILE

TRACK YOUR BUSINESS PERFORMANCE

PLCLIENTS>MENUS>MIS>BRANCH>BRANCH KEY STATS SNAPSHOT

TRACK YOUR BROKERAGE INCOME

PLCLIENTS>MENUS>MIS>BRANCH>PPWISE NET BROKERAGE REPORT

34
MIS

TRACK YOUR CLIENT-WISE BROKERAGE INCOME

PLCLIENTS>MENUS>MIS>CLIENT>CLIENT BROKERAGE/NET BROKERAGE

TO UPLOAD COMPLIANCE REQUIREMENT DETAILS/DOCUMENTS OF REGISTER PARTNER

PLCLIENTS>MENUS>MIS > AP INSPECTION

TO CHECK CLIENT-WISE BROKERAGE REPORT

PLCLIENTS>MENUS>MIS>CLIENT>CLIENTWISE BROKERAGE BREAKUP

35
 Download All Latest
Partner Connect Editions,
Presentations and
Collaterals
PLCLIENTS>MENUS>PRESENTATIONS AND COLLATERALS

Partner connect is now

available on LILA.

Whatsapp:
+91 7400432222

36
Now, access
PL’s Mobile Trading App Benefits of Online Trading
from anywhere Faster
Transactions

Instant trade ideas in cash

Download PL Digi Trade Mobile App
& derivatives
on Android and iOS platforms.

Exhaustive alerts, Research

and Charting
Functionalities

Login with Your Credentials or Click

Instant view of portfolio
Forgot Password to reset.
value, trade confirmations
and back-office reports

37
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Don’t forget to subscribe to our YouTube channel for more such
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38
Client Payout Sessions

Remittance Request can be placed anytime (24x7). The processing of the request will be as below

Funds will be remitted to client’s bank a/c by Evening on the

Remittance request entered up to 12.30 PM
same day (i.e. 1st session)

Funds will be remitted to client’s bank a/c on the next working

Remittance request entered between 12.30 PM to 6.00 PM
day on or before 12.30 PM. (i.e. 2nd session)

You will have 2 options to enter remittance amount:

1. Enter total remittance amount under “Request Total Amount ” (Payout will be given as per the availability of funds in Exchange
wise ledger i.e. BSE, NSE, NSEF, NSEC)

2. Enter Exchange wise remittance amount under Exchange wise

Final remittance amount will be calculated after deducting accrued interest (if any) + applicable GST + Margin Block due to
pending order or new Position

3. Click on “Save Changes” after completion of remittance request entry. Clients have option to send remittance request through PL
Mobile App (you can view the remittance amount punched by the client under the column “Request Total Amount”)

Please Note: Remittance request once punched and saved can be modified by you / client.

39
How to use PayNow to get limits in client’s trading account

Clients can make payments towards their trading account in 2 easy steps with PayNow.

STEP 1 STEP 2
One time addition of Beneficiary in your bank Transfer funds to beneficiary account
account
IMPS: We recommend that clients use IMPS for immediate credit and
• Log in to client’s bank’s Internet Banking or Mobile Banking updation of limits in their trading account

• Add Prabhudas Lilladher Pvt. Ltd. as a beneficiary in the bank’s • Log in to client’s bank’s Internet Banking /Mobile Banking and select
internet banking with the details given below: Fund Transfer through IMPS with beneficiary as PLPL, fill in the
amount and transfer the funds
Beneficiary Name: Prabhudas Lilladher Pvt. Ltd.
Beneficiary account number: PLPLTD+Client Code • IMPS is a 24x7 service available on all days including bank holidays
Beneficiary account type: Current Account
Beneficiary Bank: HDFC Bank NEFT / RTGS: Through NEFT / RTGS funds are transferred as per RBI /
IFSC Code: HDFC0000060 bank fund transfer cycles
Branch: Fort
Pincode: 400001 • Log in to client’s bank’s Internet Banking /Mobile Banking and select
Fund Transfer through NEFT / RTGS with beneficiary as PLPL, fill in
the amount and transfer the funds.

40
How to use PayNow to get limits in client’s trading account

FOR OTHER BANKS

Bank Name Branch Name Account Number IFSC Code CMS

HDFC Bank Limited Fort 00600340068915 HDFC0000060 Yes

ICICI Bank Limited Nariman Point 000405103264 ICIC0000004 Yes

Kindly note that

• Upon successful receipt of funds by PL, client will receive limits immediately and a confirmation of the same through SMS
• Note that funds will be accepted only from client’s bank account registered with the trading account. Funds received from unregistered bank accounts will be
returned to the bank account
• To register a new bank account clients must email self attested scanned copies of latest bank account statement / passbook / personalised cancelled cheque to
[email protected] along with client’s trading code
• In case a client’s bank account is linked with more than 1 trading account with PL, the funds shall be returned to the bank account. In such cases kindly contact our
Customer Connect Team at 022 6632 2366 via a Call / WhatsApp / Email
• Limits will be granted in the same manner as is done for ATOM payment gateway
• Charges on transfers and daily limits on transfers as applicable by your bank
41
Now your can also transfer funds through PL Scanner
available on www.plclients.co.in

Scan & Transfer Funds to your Trading Account

PRABHUDAS LILLADHER

prabhudaslilladher@hdfcbank
42
Implementing of voice recorder as per SEBI GUIDELINES

This is with reference to the SEBI circular dated 26th September, 2017 regarding “Prevention of unauthorised Trading”. SEBI
has made Telephone call recording system mandatory for all w.e.f. 1st January,2018. Please visit
http://www.sebi.gov.in/legal/circulars/sep-2017/ prevention-of-unauthorised-trading-by-stock-brokers_36079.html . To
help you out with this, we have tied up with Airtel who will issue SIM card with Recording facility.

Note:
Partners must ensure that they have a call recording facility available by 1st January, 2018 as per SEBI circular above as this is mandatory.
The dealing instructions have to be stored for a minimum 3 Years and any proof in terms of email, telephone records etc. as per the circular must be made available in case of any
arbitration. In case of client physically giving trade orders by visiting your office, the same must be captured in a physical register, duly signed by the client needs to be maintained.
By installing the PL recommended voice logger, call records will be stored and accessed easily by PL, IT Team.
Hence, we request your co-operation in abiding and installing the call recording system at your office.

43
Tracking quarterly / monthly settlement of funds / securities
of your clients through PLCLIENTS

As per the SEBI guidelines effective from 7th October 2022, the below process is being followed for
SEBI Quarterly & Monthly Settlement:

01 02 03
Clients Opted for Quarterly Clients Opted for Monthly Settlement of Inactive Clients:
Settlement: Settlement:
Settlement of inactive clients
Settlement of Running account of Settlement will be done on 1st after 7th October 2022 will
fund shall be done after Friday of next Months after remain same as per current
considering EOD obligation of considering EOD obligation of process ie any unsettle clients
funds as on date of settlement funds as on date of settlement fund remain for 30 days without
across all segments on first across all segments on first any trading will be settled on 3rd
Friday day of quarter. Friday day of month. or within 3 working days after 30
days.

44
Pay-out Structure

BROKING PRODUCTS

1 Equities 2 F&O -
Derivatives
3 Commodities 4 Currencies
As per Sharing ratio As per Sharing ratio As per Sharing ratio
in MOU As per Sharing ratio in MOU in MOU
in MOU

5 ETF’s 6 Equities 7 Systematic

Investment in
As per Sharing ratio 75% commission on stocks
in MOU Allotment & Per
application on
As per Sharing ratio
based on valid
in MOU
applications

45
Pay-out Structure

DISTRIBUTION PRODUCTS

01 02 03 04
Mutual Funds & NFOs International AIFs Insurance – Life,
Investing General and Health
• Equity fund: 0.50% to 0.75% • 2% to 2.5% upfront based on AUM
based on the scheme (Trail mode)
• Debt fund: 0.03% to 0.20% based • Zero brokerage model: 0.15% • As per agreed terms
on the scheme (Trail mode) based on AUM (Trail mode)
• Subscription model: ₹3,750
upfront and on renewal every year

05 06 07 08
Bonds Fixed Deposits Loan Against Shares Home Loans, Personal
(LAS) Loans
• Capital Gain Bonds (54EC): 0.10% • 75% commission (~0.20% to 1.25%
• RBI – HDFC Floating Rate Bonds: of invested amount)
0.25% • 0.25% to 0.75% based on product • 0.25% to 0.75% based on product
• Primary Market Bonds & NCDs: structure structure
0.25% to 0.75% based on the
product structure
• Secondary Market Bonds: 0.20%
to 0.30% based on deal structure
• Sovereign Gold Bonds: 0.65%
46
Pay-out Structure

DISTRIBUTION PRODUCTS

09 Loan
(LAP)
Against Properties 10 Stock Lending &
Borrowing (SLBM)
11 Portfolio Management
Services (PMS)

0.25% to 0.75% based on product As per sharing ratio in MoU 0.50% based on the product
structure (Typical brokerage rates are 5% structure (Trail mode)
to 20% of lending ratio)

12 InstaWill 13 InstaLoans
₹4,000 per Will: 50% pass back 0.75% on the personal loan
(Rates may differ as per disbursed: 50% pass back to PP
complexity)

47
Pay-out Structure

SPECIALISED PRODUCTS AND SERVICES

1 Advisory 2 Investment
Banking
3 Automated Strategies
& Algo Trading

50% pass back to PP Pass back to PP As per Sharing ratio in MOU

depending on deal size
and nature of transaction

48
 Have further more doubts?

FAQs
You can now click on the FAQs session on the login screen of
www.plclients.co.in on the top right.

You can also visit www.plindia.com/faq for more details on

the topics like Margin Funding, Account Opening etc.

49
Hot Line Numbers

DESCRIPTION DEPARTMENT HUNTING LINES

For RMS Related issues Risk Management 2413

For resolution of issues Customer Connect 2366/1860-210-2222

For resolution of issues on WhatsApp Customer Connect 022-6632-2366 (WhatsApp Number)

DESCRIPTION DEPARTMENT EXTENSION LINES

For IT related Issues IT 2372/2280 /2373/2379/0226

For technical calls Vaishali Parekh 2253

For advisory related queries/calls Vikram Kasat 2298

For client Account Activation Client Activation Team 2454

For Demat account issues PLDP Team 7968350279

For LILA PL chatbot 7400432222

Toll free number Customer Connect +91 1860 210 2222

Note: Before dialing any hot-line number please dial 022-6632-XXXX

50
 Prabhudas Lilladher Private Limited

Registered Office : 3rd Floor, Sadhana House,

570, P.B. Marg, Behind Mahindra Tower,
Worli, Mumbai – 400018

+91 22 6632 2222 | 1860 210 2222

www.plindia.com

SEBI REGISTRATION NUMBERS. (BROKING) INZ000196637 [Membership Codes: NSE – 05977; BSE – 564; MCX – 40690] | (DEPOSITORY PARTICIPANT) IN-DP-439-2019
[DP-IDs: CDSL – 12011300; NSDL – IN303868] | (PMS) INP000008279 | (RESEARCH ENTITY) INH00000271 | (INVESTMENT ADVISORY) INA00011811| (AMFI ARN) 3276