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Lesson 4 Using Communication Skills Effectively Activity Sheets

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9 views

Lesson 4 Using Communication Skills Effectively Activity Sheets

Uploaded by

kristina.apodaca
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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RESOLVING CONFLICTS | USING COMMUNICATION SKILLS EFFECTIVELY

ACT TWO

Read what each person says. Also, read the text beneath the dialogue to
find out what each person meant to say.

PARENT: (upset, angry) Where have you been?


(You’re over an hour late, and I’ve been really worried.)

SAM: (defensively) At school.


(I got detention and I’m kind of embarrassed about it.)

PARENT: (confused) But school was over an hour ago! What have you been doing?
(Did you forget that you had a dentist appointment?)

SAM: (insulted) I told you! I was at school! The teacher made us stay late.
(Don’t you believe me? Oops, did I say “us”?)

PARENT: (frustrated) Why?


(Please just explain why you are so late.)

SAM: (anxiously) Because somebody was throwing spitballs and the teacher
got mad, so the class got detention.
(Well, really just me, because I threw some spitballs.)

PARENT: (wary) That doesn’t seem fair, but you should have had enough sense
to call.
(And you weren’t involved?)

SAM: (resentfully) Well, the teacher wouldn’t let us leave the room!
(I forgot to call. That’s what I should have done.)

PARENT: (angry) That’s it! I’m going to call your teacher about this! I had to
cancel your dental appointment!
© 2021 Overcoming Obstacles

overcomingobstacles.org
RESOLVING CONFLICTS | USING COMMUNICATION SKILLS EFFECTIVELY

I-MESSAGES
I-messages are a great way to explain yourself when you are upset. When you use
them, people are more likely to listen to you and to respond without becoming angry
and defensive. Read the example, and then try to write your own I-messages.

EXAMPLE

Someone in your household often forgets to give you your messages.


upset_________________________________________________
I feel ___________
don’t
when you ______ give me my messages _____________
______________________________________
they___________________________________________________
because ______ are important to me.

1. A classmate has started calling you by a nickname that you dislike.

I feel ____________________________________________________________

when you _________________________________________________________

because __________________________________________________________

2. Your teacher hasn’t called on you all week, even though you’ve raised your hand.

I feel ____________________________________________________________
when you _________________________________________________________

because __________________________________________________________

3. One of your friends often borrows your things and doesn’t return them.

I feel ____________________________________________________________
© 2021 Overcoming Obstacles

when you _________________________________________________________

because __________________________________________________________

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