Role 

Roles and Responsibilities:

• Responsible for resolving customer queries related to routers and landlines, raising tickets on behalf of customers
• ethical hacking which covers the networking concepts.
• Creating real time incidents in virtual environment based on vulnerabilities, using hackingmethods and with
networking concepts
• Monitoring the alerts 24/7 and working in rotational shift, security alerts for potential events and alerts.
• Create tickets for necessary tasks that need to be executed by external teams. Ensuring tasks are communicated via email
to the respective teams. Documenting and tracking activities within tickets according to ticketing procedures.
• Processing the IOC based on IP, Domain, and Hash blocking in the company’ environment.
Sudharshan S N • Served as Analyst in SOC operations for real-time monitoring, analyzing logs from various security/Industrial
• appliances by using IBM Qradar, L2 connectivity and troubleshooting of logging issues.
SOC Analyst/L2
• Carrying out log monitoring and incident analysis for various devices such as Firewalls, IDS, IPS, database, web servers and
[email protected] so forth
+91 9952663794 • Administrating various incidents/security alerts triggered in SIEM tool.
• Monitoring 24x7 for Security Alerts and targeted phishing sites by using SIEM tool with the help of technologies such as
Areas of Expertise Watermark, Referrer, Abuse mailbox and similar sounding domains.
• Website Anti-Malware and Defacement monitoring and real-time alerting based on anomalies detected.
 SIEM (Qradar) • Maintenance of IBM Qradar like its Health check which also includes IBM Qradar content developments i.e.rules,
reports, dash boards.
 Cortex SOAR
• Maintain keen understanding of evolving internet threats to ensure the security of client networks
 Crowdstrike (EDR), • Escalating the security incidents based on the client's SLA and providing meaningful information related to security
incidents by doing in-depth analysis of event payload, providing recommendations regarding security incidents
 Fireeye (EDR), mitigation which in turn makes the customer business safe and secure.
 GRA (XDR).
Experience and Accomplishments:
• Worked on the Internal Security team to monitor and work on the incidents, taking the action based on the severity
• Fine-tuning and use case creation based on the client requirements and submitting the incidents with full report analysis.
•
Education and certifications:

• ISO 27001:2013 certification

• B.Tech- Information Technology
• CompTIA Security +
 Organizations and Roles:

Organization Role
Hinduja Global Solutions – Technical Support Executive
(March 2017- January 2018)
Tevel Cyber Corps Private Information Security Analyst
Limited – (April 2018 to Feb
2019)

Network Intelligence (I) Pvt Cyber Security Analyst, Senior Cyber Security Analyst
Ltd, Mumbai- (March 2019
- October 2022)

Tata Consultancy Services, Chennai. IT Analyst

- (January 2023 to January 2024)

Valuepoint, Mumbai SOC Analyst L2

(March 2024 – Present)

DECLARATION:

I hereby declare that the above particulars of facts and information stated are correct to the best of my belief and knowledge.

Internal - General Use