BPL
BPL
1 Introduction
Mega mergers and acquisitions, increasing global competition, exploding e- business opportunities and disappearing national borders- with all these changes the business environment is becoming unpredictable. However, it is certain that all organizations will be confronting a totally new world and they will expect a human resource strategy to be ready for it. Human resource management is now center stage and a key strategy issue that must be addressed at highest level of every organization. The study will disclose the present scenario of Human Resource Management Concept and Practices regarding recruitment and selection procedure at BPL. Human resource management is the part of the organization that is concerned with the people dimension. HRM can be viewed in one of two ways. First, HRM is a staff, or support, in the organization. Its role is to provide assistance in HRM matters to line employees, or those directly involved in producing organizations goods and services. HRM is a function of every managers job. Whether or not one works in a formal HRM department, the facts remain that to effectively manage employees requires all managers to handle the activities.
Authorized Capital in Taka: Paid-up Capital in Taka: Net Turnover 2003 in Taka: Stock Exchange Listing: Number of Employees: Overseas Offices & Associates: Export Markets:
BPL has definite and systematic strategies for recruitment and selection procedure which allows them in achieving its ultimate goal.
The scientific method, methodologies, model building and cost benefit measures of value of information can create a good research.
PRIMARY DATA: The data collected for a purpose or when the researcher investigates a particular problem at hand is known as primary data. Sources of primary data: Primary data for this study collected through direct conversation with the HR manager of BPL. SECONDARY DATA: When an investigator uses data, which have already been collected by others for another purpose, such data is called secondary data. This type of data is primary data for the agency that collected them for the first time, and become secondary data for someone else who uses these data for his own purpose. Sources of Secondary Data: The major data have been used in this study are basically are of primary data. Secondary data for this study was collected from the organization and several reports.
Internal and External Recruiting: For recruiting new employees BPL uses internal sources of employees. Because it is less time consuming, costs are little in this process and other information required for the organization is already known because the employee is already working at BPL. BPL prefers internal source because it creates promotion opportunities for other employees. This increases the motivation level among the employees. But when they recruit internally then they also require external source. Because internal source gives the promotion to an employee and that employees vacancy then would be filled up by the immediate sub-ordinate. So there still remains vacant job position. To fill that position then BPL goes for external recruitment. Again, when there is not enough qualified employee to give a promotion to a higher position at that time BPL goes for external recruiting. BPL does not prefer to post add on the newspapers of the country and also online recruiting. They contacts with the employment agency for the desired candidate. BPL does not prefer external recruitment, because it is time consuming and costly. When there is a vacancy at BPL, BPL tries to fill it up as soon as possible. So thats why they do not prefer external recruitment as it requires huge time to screen huge number of applicant from the response of external recruitment advertisement. BPL decides that, for external recruitment they will post recruitment notice to the countries top universities from where BPL can attract and get qualified candidate for the organization. In-house and Outsource: BPL is number one pharmaceutical producer of Bangladesh with dynamic fields of expertise in every department and technologically advanced than to others. They are well equipped with advanced equipments. So, BPL uses their own resources and capital for completion of any projects or products package. BPL does not require outsource for backup support. BPL has backward and forward linkage inside of the organization. Thats why outsourcing is not used by BPL. Methods of Recruiting & Selection Process of BPL: The recruiting methods followed by BPL are running very successfully and effectively. They are not having any problem in the methods applied by BPL for recruitment and selection. Thats why they dont feel to change the process. If there any problem occurs, then they figures out the solution of the problem and implement the solution in the process. Otherwise they do not bring any changes in the whole process of recruitment and selection. New strategies and processes are implemented when it is approved by the board of directors and department heads. Through brain storming ideas are generated and approved the idea if the idea is acceptable towards the organization.
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4.1 Recruitment Process for Mid Level Positions: (Asst. Officers to Sr. Officers)
The recruitment protocol is enforced as per following procedure: Requisition: For the vacant positions of officers, job description and employee specification is prepared by the concerned department and get noted by HRD. Advertisement: Advertisement is prepared by HRD for publication in the National Daily newspaper. HRD use pre-approved format for the advertisement. Issuance of Interview Card: After receiving the application HRD prepares necessary database of the candidates and after screening the applications they issue invitation card by normal mail but in case of emergency courier service used, or interview schedule should be known to the candidates over telephone. On the basis of resume evaluation, ratings are made as per the weightage chart. Written Test: MCQ type questions are used to evaluate the candidates on the following areas: 1. Basic Science 2. General Knowledge 3. Logical & Analytical Ability 4. Creative Ability 5. Academic Specialty After the test, bio-data questionnaire is filled up by the candidates; result of the written test is published in the Company Notice Board. Audio Visual Test: Selected candidates are called for an Audio Visual Test where a selected documentary film is shown to the candidates and a MCQ type test is taken. The purpose of this test is to judge the candidates ability to comprehended instructions/ideas. Result of the Audio Visual Test is published in the Company Notice Board.
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Extempore Performance: Short listed candidates after the Audio Visual Test are called for Extempore Performance. In this step, candidates will be given a variety of current general topics to choose from. After selecting a topic by the candidates, they will have to give a speech for 3 minutes on the topic. Their performance is evaluated and documented in Form-bed/rec-2. Result of this test is published in the Company Notice Board. Interview-1: Short listed candidates after extempore performance are called for Interview-1. In this step, a panel of concerned managers and experts will interview the incumbent. Result of the interview-1 is published in the Company Notice Board. Leadership Test: Short listed candidates after Interview-1 are called for a Leadership Test. The purpose of this test is to judge the candidates; Ability to gain a groups acceptance of his/her own ideas. Natural ability to establish command over a group. The candidates are divided in several groups of five and are given a topic to discuss in group and to submit a report after their discussion. Final Interview: All the candidates who approved for the leadership testis called for the Final Interview. Placement: HRD prepares necessary documents and sends the selected candidates to his/her respective department for placement.
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Advertisement: Advertisement is published in the national daily newspapers by HRD within one week of receiving the required applications. Issuance of Interview Card: After receiving the applications, HRD prepares necessary database of candidates and after screening the applications they issue invitation card. At least ten days is allowed for reaching the interview cards to the candidates by mail. On the basis resume evaluation, ratings should be done per the Weightage Chart. Recruitment Test: Recruitment test includes the following sections: 1. Word Possessing 2. Spread Sheet Analysis 3. Database Management 4. Typing Speed All the answers are saved in separate directories for each candidate and evaluated by concerned personnel of EDP and HRD. After the test, bio-data questionnaire is filled up by the candidates. Result of the test is published in the Company Notice Board. Interview: Short listed candidates after the test are called for an interview. In this step, a panel of concerned managers and experts will interview the incumbent. Result of the interview is published in the Company Notice Board. Training: Selected candidates are invited to join in month long training program on Hardware and customized Software. Successful trainees will be appointed after completion of the training program.
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Then they give the advertisement at least in 3 Dailies. Specially, in most of the cases (immediately) they call people from the pending Bio-Data .And in some special cases, they try to contact with prospective graduating students through the help of university teachers. In many special cases, they recruit people who are well known by them. Again in many cases, they think its better to transfer personnel from one Department to another Department because people who are working with them rather they are quite effective and well-known about BPLs cultures.
In the case of MR/Junior Executives selection, they specially select a pool of candidates on the basis of Written and Viva Tests. Written-Test especially on: 1. 2. 3. 4. 5. 6. English( Free-Hand Writing, composition ) Analytical-Ability Test. Math. General-knowledge. Background must be science. Viva-Test especially on subject-related topics.
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5.1 Conclusions:
An organization can only be successful and reach its strategic objectives by employing individuals who have the capacity and desire to contribute to its mission. The staffing (recruitment and selection) function, therefore, plays an important role in facilitating an organizations success. When unemployment is low, organizations face even greater challenges in staffing as the forces of supply and demand drive wages up and provide greater career opportunities with other organizations. An effective staffing strategy requires in-depth planning for the recruiting process to ensure efficiency and generation of a qualified applicant pool. How selection will proceed relative to process and the kinds of applicant information needed must also be determined. Staffing is the key or core component that forms the backbone of an integrated, strategic system of human resource management by ensuring that there is an optimal fit between employees and the strategic needs of the organization. If an organizations staffing is deficient, the effectiveness of its HR programs and policies will be impaired. As one HR professional commented, Good training will not fix bad selection. Todays organization demands that the HR function delivers value-added services. This requires a sharp business focus from HR professionals and the delivery of high quality HR systems that are integrated into the organizations strategy and operations. The study Present HR strategies of Recruitment and Selection at BPL under HRD revealed that people are most valuable resources for the progress of the organization. For the development of these valuable resources there are many factors involved. Recruitment and selection procedures and their strategies play an important role. To increase the productivity of an organization effective, dynamic recruitment and selection procedure and its active strategies are essential. BPL practices a progressive recruitment and selection procedures and they believe that these are the best suited strategies for them. HR officers of Beximco Pharmaceuticals Ltd. are now expected to work beyond the boundaries of contracts and policies to contribute directly to the operation and success of the business.
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5.2 Recommendation:
A tough economy and tight job market are putting extra pressure on HR professionals to plan recruiting strategies. Recruitment planning is one of the HRs most important functions, HR professionals today have to take part in the strategic planning of their companies and plan for the coming recruitment year by looking at the needs of their hiring managers, top candidates, recruiting trends and what has and hasnt worked in the past. At the heart of BPLS mission is adding value to the common wealth of our society. They firmly believe that, in the final analysis they are accountable to each of the constituents with whom they interact; namely: their employees, customers, associates, fellow citizens and their shareholders. Similarly, BPL, as an employer, must identify and develop people who have the talents and imagination that it needs to compete in a changing, complex, and competitive environment. Importantly, it must also have a product that prospective employees find appealing. Employment recruiting is simply selling the product to potential employees, and without a quality product available to the workforce, any recruitment efforts are diminished. Thus, the Department of Human Resources (HR) is committed to making BPL a more attractive employer to prospective employees. This recruitment strategy for employment at BPL serves as the blueprint for achieving this goal. For example, HR has taken on several initiatives in meeting this goal by developing a more comprehensive Performance Management System (i.e., classification, compensation, and performance and rewards), revising personnel policies and procedures, developing and revamping orientation programs, and expanding training and development programs. However, during our visit and talking with HR heads of BPL, we found many lacking in their HR strategies for recruiting and selection process. As HR department is also responsible for the activities of administration, they cant give enough time for making a best strategy, especially for recruiting and selection process. Here is some recommendation, which we feel, will be helpful for making strategic decisions for BPL.
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7. Scenario Planning:
BPL is very much concerned about their present recruitment and selection procedures. They treat these procedures as the best strategies for them regarding recruitment and selection. The reason behind this is that the process they are following is running successfully for them. So, they describes that these procedures of recruitment and selection as their present and valid strategies for recruitment and selection on BPL. The HR department of BPL is also looking the works of administrative level of BPL. As they mentioned us that they are now satisfied with their recruitment and selection strategies those are following by them at present. According to BPLs HRD they dont even plan for long-term strategies regarding staffing (recruitment and selection). According to them s there is any problem then they discussed with the problem with the board of the directors and finds any possible solution for the problem they faced. But this is not the way of doing a good HR planning. They should have long term HR strategies in the concentration of recruitment and selection in BPL. Because, the markets are getting very competitive day-by-day. And new prospective competitive organizations are coming with hi-tech organizational approach. So, if BPL wants to be the market leader in and out side of the country they should plan for long term strategies for HR, especially in the sector of recruitment and selection. To do so, BPL can apply Scenario Planning. Scenario Planning is the long term planning for HR strategies for an organization. This allows an organization to predict about the future. That means what will happen if one event occurs and what to do if that event occurs. So by the scenario planning BPL can predict easily how much and what expertise employees they will require in future to achieve their desired goal. So, our recommendation is that BPL should perform scenario planning to avoid any probable misfortune. 19
These are shortly some recommendation from us to BPL, following which we think it will be easy for BPL to maintain a good recruiting and selection process. Solving the problem, when it arises or taking the decision immediately is not appropriate for any organization to be sustain in the long run or getting the best result from the system and resources. We strongly recommend BPL HR department to focus strategically in this very serious matter of recruiting and selection.
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6.0 BIBLIOGRAPHY
REFERENCE BOOKS
1. De Cenzo, David A. and Robbins Stephen P. Human Resource Management: Replica Press Pvt. Ltd. Seventh Edition. 2. Lloyd L. Byars, Leslie W. Rue Human Resource Management: Irwin McGraw-Hill; Seventh Edition. 3. Jeffery A. Mello, PH.D. Strategic Human Resource Management: South-Western, Thompson Learning; Low Price Edition And other HR books from the AIUB library.
REPORTS
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