Part A – Ch-1 Communication Skills

1. Communication skills are the abilities required to appropriately ___________

and _________ properly.
a. Speak and Write b. Word and sentence
c. Communicate and Paragraph d. None of the above
2. Communication is defined as the ______________exchange of information, or
the giving and receiving of information.
a. two-way communication b. one-way communication
c. no way communication d. three-way communication
3.In Which Communication Style: body language, gestures, facial expressions are
used to convey information to others?
a. Verbal b. Non-Verbal
c. Written d. Expression-less
4. “You did your work very well”, Which type of sentence is this?
a. Declarative b. Interrogative
c. Imperative d. Exclamative
5. Barriers to written communication can be
a) Language b) Expressions
c) Verbal d) None of the above
6. Elements of communication would include:
a) Channel b) Message
c) Sender d) All
7. What are the principles of effective communication.
a) Clarity of objective b) Selection of media
c) Feedback d) All
8. The person who transmits the message is called ___.
a. receiver b. sender
c. channel d. response
9. What connects the sender to the receiver?
a. Channel b. Communication
c. Noise d. feedback
10 Every sentence has two essential parts, ___ and ___.
a. clause, predicate b. subject, phrase
c. predicate, subject d. subject, clause
11. ................................ is the means through which the message travels from
the source to the receiver.
a) Communication Channel b) Environmental Barrier
c) Feedback d) Communication Cycle
12. What is the purpose of communication?
(a) Inform (tell someone about something)
(b) Influence (get someone to do something you want)
(c) Share thoughts, ideas, feelings (d) All of the above
13. Which of the following methods are used to receive
information from the sender through a letter?
(a) Listening (b) Speaking (c) Reading (d) Writing
14. How do you receive information on phone?
(a) Listening (b) Speaking (c) Reading (d) Writing
15. Choose the correct example of oral communication.
(a) Reports (b) Newspapers (c) Face-to-face conversation (d) Notes
16. When we communicate verbally, we should use _______.
(a) difficult words (b) simple words
(c) confusing words (d) abbreviations
17. Why do we send emails?
(a) To reach on time (b) To share documents and files
(c) To talk to each other (d) To meet each other
18. Which of these is a positive (good) facial expression?
(a) Staring hard b) Nodding while listening
(c) Wrinkled forehead d) Looking away from the speaker
19. What does an upright (straight) body posture convey/show?
(a) Shyness (b) Fear
c. Confidence (d) Intelligence
20. Which of these is not an appropriate non-verbal communication at work?
(a) Putting arm around a coworker’s shoulder (b) Shaking hands firmly
(c) Looking at the speaker with a smile (d) Standing with an upright posture
21. When you are preparing for a presentation, you should________.
(a) focus on the objectives of the presentation
(b) practice your speech in front of a mirror or friend
(c) do rehearsals to time your presentation of slides
(d) All of the above
22. What is a sentence?
(a) A group of ideas that form a complete paragraph
(b) A group of words that communicate a complete thought
(c) A set of rules that we must follow to write correctly
(d) A set of words that contains all the basic punctuation marks
23. Which of these sentences use uppercase letters correctly?
(a) I am Hungry. (b) Divya and sunil are reading.
(c) The bucket is Full of water. (d) She lives in Delhi.
24. Which of these sentences are punctuated correctly?
(a) Where are you going. (b) I have a pen a notebook and a pencil.
(c) I am so happy to see you! (d) This is Abdul’s house.
25. Underline the noun, pronoun, adjective, verb and adverb in these sentences.
(a) Sanjay plays football everyday.
(b) Divya gave him new books.
(c) I opened the red box carefully.
26. Identify the subject in the sentence, “The children played football.”
(a) The children (b) Children played (c) Played (d) Football
27. Which of these sentences has both indirect and direct objects?
(a) I am watching TV. (b) She bought a blue pen.
(c) The girls played cricket. (d) He wrote his sister a letter.
28. Which of these sentences is in passive voice?
(a) They are watching a movie. (b) The clock was repaired by Raju.
(c) He is sleeping in the room. (d) My pet dog bit the postman.
29 What is phonetics?
(a) It is the study of how we write words in English.
(b) It is the study of how people understand sentences.
(c) It is the study of how many words the English language has.
(d) It is the study of the sounds we make when we speak.
30 . What are the different types of sounds used in English pronunciation?
(a) Vowel sounds (b) Diphthong sounds
(c) Consonant sounds (d) All of the above

Ques1. Write and explain any two features of effective communication.

Ques2. Write down the seven factors affecting perspectives in communication.
Ques3. Write down the different types of verbal communication. Give an
example for each type.
Ques4. Give examples of any four common signs used for visual communication.