SHRI RAM VIDYA MANDIR, SHYAMPUR, HARIDWAR

SESSION: 2024-25
CLASS TEST
CLASS: XII
SUBJECT: BUSINESS STUDIES (054)
TIME ALLOWED: 1.5 Hours MAXIMUM MARKS: 40
Instructions: All questions are compulsory.
Choose the best alternative for question no. 1 to 4:
(a) Both Assertion (A) and Reason (R) are True and Reason (R) is the correct explanation of Assertion (A).
(b) Both Assertion (A) and Reason (R) are True but Reason (R) is not the correct explanation of Assertion (A).
(c) Assertion (A) is correct but Reason (R) is incorrect.
(d) Assertion (A) is incorrect but Reason (R) is correct.
1 Assertion (A): Successful organisation need not follow a deliberate process, called management, to achieve its goals. 1
Reason (R): In order to be successful, an organisation must change itself and its goals according to the needs of the
environment.
2 Assertion (A): Management is considered as a tangible force. 1
Reason (R): Management cannot be seen and touched but its presence can be felt.
3 Assertion (A): Coordination is not a separate function of management. 1
Reason (R): Like a thread in a garland, coordination is a part of management functions.
4 Assertion (A): Coordination is a deliberate function. 1
Reason (R): A manager has to coordinate the efforts of different people in a conscious and deliberate manner.
5 Effectiveness is concerned with: 1
(a) Doing the task correctly with minimum cost
(b) Doing the right task, completing activities and achieving goals
(c) Getting things done with the aim of achieving goals effectively and efficiently
(d) None of the above
6 Efficiency means: 1
(a) Doing the task with minimum cost (b) Deriving more benefits by using less resources
(c) Doing the task correctly (d) All of the above
7 What is this picture showing? 1

Select one of the following:

(a) Effective Leadership increases efficiency
(b) Discussion of news
(c) Informal Group
(d) An informal meeting

8 From the following pictorial presentation identify the objective violated by the management: 1

Select one of the following:

(a) Personal Objectives
(b) Social Objectives
(c) Organizational Objectives
(d) Organization and Personal Objectives

9 Identify the characteristic of management depicted in picture: 1

Select one of the following:

(a) Management is group activity
(b) Management is dynamic function
(c) Management is a continuous process
(d) Management is a goal oriented process

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10 Identify the concept of management from picture:

Select one of the following:

(a) Management as an Art
(b) Management as a Science
(c) Management both Science and Art
(d) Management as a Profession

11 Trending India Limited is a chain of ladies garments boutiques where most of the work is done manually. Due to coming of 3
international brands in India, the company is finding it difficult to compete on two fronts finishing and embroidery work.
The production manager realised that without modern machines it would not be possible for them to survive for long. The
company purchased new hi-tech modern machines from Japan. During the production process, the manager observed that
the quality of production is not as per standard and very often production is disrupted due to break- down of machinery. The
workers get frustrated by continuous rejection of output and started showing resistance towards new technology. To increase
the efficiency of the workers, the company decided to train their workers on-the-job under the able guidance of specialists.
The workers who are able to pick the skills are promoted and made incharge of the not so trained groups. This created
positive impact and everybody became keen to learn. Suggestions from the workers are valued and workers are encouraged
to communicate freely.
Identify any three points of importance of management highlighted in the above case by quoting the lines.
12 Praveen has recently joined AMV Ltd., a company manufacturing refrigerators. He found that his department was under- 3
staffed and other departments were not cooperating with his department for smooth functioning of the organisation.
Therefore, he ensured that his department has the required number of employees and its cooperation with other departments
is improved.
(i) Identify the level at which Praveen was working.
(ii) Also, state two more functions required to be performed by Praveen at this level.
13 Smita Rai is the director of Namchi Designer Candles, which has 100 per cent women as employees They also produce 6
varieties of candles. During Diwali, they produce customized candles meant for the occasion. Smita plans her diwali
collection in the month of June itself. She has to then ensure that there is adequate workforce and continuously monitor
whether production is proceeding according to plans. Her marketing department also has to be briefed in time to prepare
their promotional and advertising campaigns.
At Namchi Designer Candles, the production and sale department coordinate their work, so that production take place
according to the demand in the market.
The purchase, production and sales departmental efforts have to be coordinated by Smita for achieving organisational
objectives harmoniously. The purchase department is responsible for procuring fabric This then becomes the basis of the
activities of the production department and finally sales can take place. If fabric purchased is of an inferior quality or is not
according to the specifications of the production department, further sales will also decline.
Identify and explain by quoting the lines from the above the three features of coordination.
14 Shenoy Ltd. is facing a lot of problems these days. It manufactures electronic goods like washing machines, microwave 6
ovens, refrigerators and air-conditioners. The company's margins are under pressure and the profits and market share are
declining. The production department blames marketing department for not meeting sales targets and marketing department
blames production department for producing goods, which are not of good quality, to meet customers' expectations. The
finance department blames both production and marketing departments for declining return on investment and bad
marketing.
(i) What quality of management do you think the company is lacking? Justify your answer.
(ii) State the importance of the concept identified in (a).
15 Mita has a successful ice cream business at Bikaner, namely "Smartflavours. Her ice creams are utterly delicious. She makes 6
ice creams from fresh milk and the same are available in a wide range of flavours and packs. She sets viable business
objectives and works with the same in mind in order to ensure that the customers will come back for purchasing.
Having the first mover advantage, her business was doing well. To earn higher profits, she started cutting down costs. This
would sometimes lead to delay in delivery and the ice cream was not reaching the market in time. Over a period of time, the
demand for her ice cream declined and because of it the competitors entered the market. She lost some of her market share
to competitors. At the beginning of summer season, she got back to back orders for supply of 4,000 ice cream packs of
different flavours for special occasions. To ensure that the task was completed and orders delivered in time she hired
additional workers. She was, thus able to produce and deliver the ice cream packs but at a high production cost.
While completing activities and finishing the given task for achieving goals, Mita realised that she was ignoring one of the
important aspects of management.
Identify the aspects of management that has been ignored by Mita. Also explain the same with the help of an example.
16 Parvesh Ltd. decides to have a meeting of all the employees of all departments of the company. The primary aim is to tell 6
the employees to keep the target of 25% increase in sales as the main objective when they work throughout the year. The
meeting is full of ideas regarding the employees and processes involved. Various plans are made to harness the potential of
the employees and streamline the processes. However, with the passage of time the external business environment checks
the capability of the company to adapt to the situations. The company successfully achieved the target at the end of the year.
Identify and state the characteristics of management highlighted in the above para by quoting the lines.

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