IT Manual of JD.

com

1. WIFI Connection
We offered WIFI in our office in which you can enjoy the 1G Internet Service without session
limitation. Here is the name and the password:
Staff WIFI: JD/JD_5G
Password: 6ff1bcwj70
Guest WIFI: JD_guest
Password: a1234567
Staff WIFI can only be accessed by official employees or interns. You can share the Guest
WIFI to visitors or candidates if necessary.

2. Internal Network
In our current office, you need to be connected to our internal network to access most of
our system. There is a cable on your desk with a RJ45 port. Connected it to your pc to the internal
network with network cable. Then you will successfully access our internal network.
Or you can apply for the login permission of VPN to access our internal network. To
accomplish that, you need to submit a request to get the permission. More detail for the VPN is
in the next section: VPN Application and Use.

3. ERP Account
You will be assigned with an ERP account and ERP passwords into your default email box the
first day you join JD. Internal Please reset that original password as soon as possible after
accessing this website: erp.jd.com

Every three months the passwords for ERP will be expired automatically, please remember
to reset it every three months!
Please comply with these rules when setting up your ERP password:
1. The password should not be same as the previous five passwords you have ever used
before.
2. The length of the password need to be longer than 10 digits, less than 32 digits without
space.
3. The password should be the a combination of these four elements: Capital letters(A-Z),
Lowercase(a-z), numeral (0-9) , special symbol(!/$/*/%/_)

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 4. You can’t use your username as a part of the password.
5. Password can’t contain specific words like jd.com or 360buyad.com and so on.
6. Password can’t contain some simple string like: 12345, qwert and so on.

If you forget your password, please reset that by the front webpage of erp.jd.com:

erp account is needed when you need to login:

erp.jd.com;
cf.jd.com;
JDME;
Timline;
Eit.jd.com;
git.jd.com;

4. Domain Account
You will be assigned with a domain account([email protected]) and domain password
(email password) into your default email box the first day you join JD. Please reset that original
password as soon as possible after accessing this website: imail.jd.com

Every three months the passwords for ERP will be expired automatically, please remember
to reset it every three months! We strongly suggest you setting up the same domain(email)
password same as your ERP account.

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 If you forget your password, the only way to reset that is to send an email to [email protected]
and copy [email protected]. Our administrator of head quarter will help you reset that. So
please keep your password well.
Domian account is needed when you need to login: imail.jd.com; vpn.jd.com

5. Software Download
1. Most of our software are uploaded into our helpdesk support website: eit.jd.com, you can
access that using your erp account and download the software you need.
2. More research and development tools like Windows/Linux/MAC operation system, virtual box
and so on is stored in iso.jdeit.win
3. Official staff (non-intern) can login our local server 10.153.129.110
to get some general tools like Zoom, EBS Java, Microsoft Office,
Timline there. Please refer to the section login the local server to get
the method.
4. Official staff (non-intern) can download JDME by scanning this QR
code in your phone. It is a mobile APP providing internal
communication and some useful tools.

Pirate is forbidden!
According to our rules, You are not allowed to use any pirate software in our network
environment. Open source application and software is not forbidden in our corporation.

6. Printer and Scanner

There are two printers in our office totally. The printer in the copy room is HP LaserJet 700
color MFP M775, and the IP address is 10.153.138.9. The printer of other side is HP Color
LaserJet MFP M476nw, and the IP address is 10.153.138.8. Add it manually in the printer
configuration:
Windows System

MAC System
System Preference --> Printer & Scanners --> Add Printer and Scanners --> IP --> (Input IP
address) --> Add

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7. Manage Your Email using “Outlook”
Each will own 2048m storage for your email account. We suggest you using Microsoft office
Outlook to do the archive periodically. We used the exchange email server imail.jd.com to access
and send the email. Following are some references you may need to set up the outlook.
MAC Book and iPhone Outlook Configuration:
Open Outlook --> Tools --> Accounts --> Add an account/New Account --> (Enter your email
address)

Windows Configuration:

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8. VPN Application and Login
If you want to access our internal system out of office environment. You may need to apply a
VPN and login into that. Then you will be connected to our internal environment.
1. Application
Step1: Login the website mbp.jd.com using your erp account.
Step2: click “VPN”

Then just follow the steps to submit your request to this system. You may need to input a
telephone number of China when applying for that. If you don’t have any Chinese number of your
friends or relatives. You can input 13000000000. If you can’t read any Chinese, please ask IT team
for help.

2. VPN Login (official staff only)

Official staff can log into our VPN system using QR code. Open your IE Brower or Safari (VPN
is not supported by other browser) then enter http://199.76.79.13 or vpn.jd.com in the
address blank. http://199.76.79.13 has a more stable latency than vpn.jd.com

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 Step3: Then you can successfully login into our VPN system.

3. VPN Login (Intern staff only)

As our Intern staff can’t use JDME, We provide another method to login VPN. Open your IE
Brower or Safari (VPN is not supported by other browser) , then enter http://199.76.79.13 or
vpn.jd.com in the address blank. http://199.76.79.13 has a more stable latency than
vpn.jd.com

9. Local Document Sharing Server

We provide an internal shared document server for you. And all of the public documents
from four supporting team Admin, HR, Account & IT will be stored there. You can also download
some general software and share some of your items there.
The IP address is 10.153.129.110. You can access that using either wireless or wired
connection.

Windows Login: (Open “This PC”) --> (Enter “\\10.153.129.110” in the address blank) -->
(input user name and password)
User name is
360buyad\ domainname -----> for staff in JD.com
or
jdjr.360buyad.local\domainname -----> for staff in JD Finance

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 Password is your domain password.

MAC Login:
Click “go” on the top of desktop and then click “connect to server”
Then enter “smb://10.153.129.110”

User name is
360buyad\ domainname -----> for staff in JD.com
or
jdjr.360buyad.local\domainname -----> for staff in JD Finance
Password is your domain password.

10. Conference Room Booking

Book your conference room
Please access this link for your conference room booking：
https://docs.google.com/spreadsheets/d/1QKf1YDR7n_n129r6jn94BpASlyG2sDV7R9Vi5DD8N_8

About Weekly Booking

Our receiption Yolanda([email protected]) will help us maintain the booking system
as well. She will gather all weekly meeting information for each team and fill that into our
schedule before each Monday. Please feel free to email Yolanda if you want her to help you book
a weekly meeting in advance.
Because everyone has the right to change the schedule, please do not modify any
information from others. Please book your room according to your real need. Please don’t over
book conference rooms on both number of participants and hours.

IT Support Contact Information:

IT Engineer: Tianqi Miao
Email: [email protected]
Wechat: miaotq1992

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