OWNER'S MANUAL

MICROWAVE OVEN
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.

ENGLISH

MVEL212**

www.lg.com
MFL56516441
Rev.01_051922 Copyright © 2022 LG Electronics Inc. All Rights Reserved.
2

TABLE OF CONTENTS
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
3 WARNING

7 INSTALLATION
7 Product Overview
8 Installation Requirements

10 OPERATION
10 Control Panel
11 Before Use
13 Quick Start and Stop
13 Manual Cooking
13 Cooking Mode
21 Cookware Guide
22 Cooking Guide

24 SMART FUNCTIONS
24 LG ThinQ Application
26 Smart DiagnosisTM Feature

27 MAINTENANCE
27 Cleaning
28 Replacing Parts

29 TROUBLESHOOTING
29 FAQs
31 Before Calling for Service

33 LIMITED WARRANTY

33 USA

PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY.

(a) Do not attempt to operate this oven with the door open since open-door operation can result in harmful
exposure to microwave energy. It is important not to defeat or tamper with the safety interlocks.
(b) Do not place any object between the oven front face and the door or allow soil or cleaner residue to
accumulate on sealing surfaces.
(c) Do not operate the oven if it is damaged. It is particularly important that the oven door close properly and
that there is no damage to the: (1) door (bent), (2) hinges and latches (broken or loosened), (3) door seals
and sealing surfaces.
(d) The oven should not be adjusted or repaired by anyone except properly qualified service personnel.
 IMPORTANT SAFETY INSTRUCTIONS 3

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

ENGLISH
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety
messages will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and
tell you what may happen if the instructions are not followed.

WARNING
WARNING
• To reduce the risk of explosion, fire, death, electric shock, injury or scalding to persons when using this
product, follow basic precautions, including the following:

Technical Safety
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety. Children should be
supervised to ensure that they do not play with the appliance.
• To reduce the risk of burns, electric shock, fire, injury to persons or exposure to excessive microwave
energy when using the microwave oven, read all instructions before using the appliance.
• Children must not be allowed to play with accessories or hang down from the door or any part of the
oven. Doing so can cause serious injury and damage. As with any appliance, close supervision is
necessary when used by children.
• Read and follow the specific PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY found on page 2.
• This appliance must be grounded. Connect only to properly grounded outlet. See “GROUNDING
INSTRUCTIONS” found on Installation Requirements section.
• Use this appliance only for its intended use as described in the manual. Do not use corrosive chemicals
or vapors in this appliance. This type of oven is specifically designed to heat, cook, or dry food. It is not
designed for industrial or laboratory use.
• To avoid electric shock:
- Do not operate this appliance if it has a damaged cord or plug, if it is not working properly or if it has
been damaged or dropped.
4 IMPORTANT SAFETY INSTRUCTIONS

- Do not immerse cord or plug in water. Keep cord away from heated surfaces.
- Do not let cord hang over edge of table or counter.
• To reduce the risk of fire in the oven cavity:
- Do not overcook food. Carefully attend appliance when paper, plastic, or other combustible materials
are placed inside the oven to facilitate cooking.
- Remove wire twist-ties from paper or plastic bags before placing bag in oven.
- If materials inside the oven ignite, keep oven door closed, turn oven off, and disconnect the power
cord, or shut off power at the fuse or circuit breaker panel.
- Do not use the cavity for storage purposes. Do not leave paper products, cooking utensils, or food in
the cavity when not in use.
• Install or locate this appliance only in accordance with the provided installation instructions.
• Some products such as whole eggs and sealed containers – for example, closed glass jars – are able to
explode and should not be heated in this oven.
• Liquids, such as water, coffee, or tea are able to be overheated beyond the boiling point without
appearing to be boiling. Visible bubbling or boiling when the container is removed from the microwave
oven is not always present.
• THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS
DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID.
To reduce the risk of injury to persons:
- Do not overheat the liquid. Stir the liquid both before and halfway through heating it.
- Do not use straight-sided containers with narrow necks. Use extreme care when inserting a spoon or
other utensil into the container.
- After heating, allow the container to stand in the microwave oven for a short time before removing the
container.
• Do not cover or block any openings on the appliance.
• Do not store this appliance outdoors. Do not use this product near water - for example, near a kitchen
sink, in a wet basement, near a swimming pool, or similar locations.
• This appliance should be serviced only by qualified service personnel. Contact the nearest authorized
service facility for examination, repair, or adjustment.
• When cleaning surfaces of door and oven that comes together on closing the door, use only mild,
nonabrasive soaps or detergents applied with a sponge or soft cloth.

Operation
• Do not use this oven for commercial purposes. It is made for household use only.
• Do not run the oven while it is empty.
• If your oven is dropped or damaged, have it thoroughly checked by a qualified service technician before
using it again.
• Take care when the door is opened to avoid injury.
• To avoid improperly cooking some foods:
- Do not heat any type of baby bottle or baby food. Uneven heating may occur and possibly cause
personal injury.
- Do not heat small-necked containers, such as syrup bottles.
- Do not deep-fat fry in the microwave oven.
- Do not attempt home canning in the microwave oven.
• Do not use the oven for the purpose of dehumidification (for example, operating the microwave oven
with wet newspapers, clothes, toys, electric devices, plants, soil, pets or any other living matter inside it).
The oven must only be used for heating or cooking food. The results of misuse can include safety risks
such as fire, burns, or death due to electric shock.
 IMPORTANT SAFETY INSTRUCTIONS 5

• The appliance and its accessible parts become hot during use. Care should be taken to avoid touching
heating elements inside the oven. Children must be kept away unless continuously supervised.
• Do not use recycled paper products. They may contain impurities which may cause sparks and/or fires
when used in cooking.

ENGLISH
• The door or the outer surface may get hot when the appliance is operating.
• Liquids heated in certain shaped containers (especially cylindrical-shaped containers) may become
overheated. The liquid may splash out with a loud noise during or after heating or when adding
ingredients (instant coffee, etc.), resulting in harm to the oven and possible injury. In all containers, for
best results, stir the liquid several times before heating. Always stir liquid several times between
reheatings.

Maintenance
• If the door or door seals are damaged, the oven must not be operated until it has been repaired by an
authorized service person.
• The oven should be cleaned regularly and any food deposits should be removed. Failure to maintain the
oven in a clean condition could lead to deterioration of the surface that could adversely affect the life of
the appliance and possibly result in a hazardous situation.
• Do not rinse trays and racks by placing them in water immediately after cooking. This may cause
breakage or damage. Improper use could result in damage to the oven.
• Oversized food or oversized metal utensils should not be inserted in a microwave oven as they may
create a fire or risk of electric shock.
• Do not clean with metal scouring pads. Pieces can burn off the pad and touch electrical parts involving a
risk of electric shock.
• Do not store any materials, other than manufacturer’s recommended accessories, in this oven when not
in use.
• Do not cover racks or any other part of the oven with metal foil. This will cause overheating of the oven.

Microwave Oven
• Must be installed following the provided installation instructions.
• Secure the cord in the cabinet above the oven.
• Do not tamper with the built-in safety switches on the oven door. The oven has several built-in safety
switches to make sure the power is off when the door is open.
• Preserve the oven floor:
- Do not heat the oven floor excessively.
- Do not allow the gray film on special microwave-cooking packages to touch the oven floor. Put the
package on a microwavable dish.
- Do not cook anything directly on the oven floor or turntable. Use a microwavable dish.
• Keep a browning dish at least 3/16 inch above the oven floor. Carefully read and follow the instructions
for the browning dish. If you use a browning dish incorrectly, you could damage the oven floor.

Ventilation
• Burn Hazard: If a range or cooktop located below the microwave is operating, use caution when
operating the microwave. External components of the microwave may become very hot and cause
burns or other injury if touched.
• Clean Ventilating Hoods Frequently – Grease should not be allowed to accumulate on hood or filter.
• When flaming foods under the hood, turn the fan on.
6 IMPORTANT SAFETY INSTRUCTIONS

• Use care when cleaning the vent-hood filter. Corrosive cleaning agents, such as lye-based oven cleaners,
may damage the filter.
• Suitable for use above both gas and electric cooking equipment 36 inches wide or less.

Radio/TV/Wireless Equipment Interference

• Operating the microwave oven near equipment-such as a radio, TV, wireless LAN, Bluetooth devices,
medical equipment, or wireless equipment which uses the same frequency, may cause interference. This
interference is not an indication of a defect in the product or its operation. The product is safe to use.
• Do not use medical equipment near the microwave oven, as the interference could affect the medical
equipment’s operation.
• When there is interference, it may be reduced or eliminated by taking the following measures:
- Clean the door and the sealing surfaces of the oven.
- Reorient the receiving antenna of the radio, TV, Bluetooth, or other equipment.
- Relocate the microwave oven in relation to the radio, TV, Bluetooth, or other equipment.
- Move the microwave oven away from the receiver.
- Plug the microwave oven into a different outlet so that the microwave oven and receiver are on
different branch circuits

FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY

INTERFERENCE STATEMENT (U.S.A. ONLY)
• This equipment generates and uses ISM frequency energy and if not installed and used properly, that is
in strict accordance with the manufacturer’s instructions, may cause interference to radio and television
reception. It has been type tested and found to comply with limits for ISM Equipment pursuant to part 18
of FCC Rules, which are designed to provide reasonable protection against such interference in a
residential installation. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following:
- Reorient the receiving antenna of the radio or television.
- Relocate the microwave oven with respect to the receiver.
- Move the microwave oven away from the receiver.
- Plug the microwave oven into a different outlet so that the microwave oven and the receiver are on
different branch circuits.
• The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modification to this microwave oven. It is the responsibility of the user to correct such interference.

SAVE THESE INSTRUCTIONS

 INSTALLATION 7

INSTALLATION
Product Overview WARNING

ENGLISH
• Do not operate the oven when it is empty or
Front View without the glass tray. It is best to leave a glass
of water in the oven when not in use. The water
will safely absorb all microwave energy, if the
oven is accidentally started.

CAUTION
• To avoid risk of personal injury or property
damage, do not use stoneware, metal cookware,
or metal rimmed cookware in the oven.
• Keep aluminum foil at least 1 inch from the oven
walls and other pieces of foil. Foil can cause
arcing if it gets too close to the oven walls during
cooking.

NOTE
• This microwave oven is designed for household
a Vent Grille use only. It is not recommended for commercial
use.
b Glass Turntable
• Do not overcook food. The microwave oven can
c Location of Model Number be damaged.
• A beep sounds each time you press a key. A
d Control Panel
melody signals the end of a timer or a cooking
e Slide-Out Hood cycle.
Push the slide-out hood to use ventilation
system.

f Grease Filter Specifications

g Cooktop Light
MVEL212** Model
h Window with Metal Shield • Power Supply: 120 V AC, 60 Hz

i Safety Door Lock System • Rated Power Consumption: 1800 W (Microwave

oven with cooktop lamp and ventilation fan)
• Microwave Output: Max. 1050 W†
Accessories • Rated Current: 15 A
Accessories will vary depending on the model • Dimensions (W x H x D):
purchased.
- 29 7/8 x 17 15/16 x 15 7/8 inches (without
handle)
- 29 7/8 x 17 15/16 x 17 5/8 inches (Include
handle)
• Dimensions of Oven Cavity (W x H x D): 21 15/
16 x 11 3/16 x 14 9/16 inches
a Glass Tray • Capacity of Oven Cavity: 2.1 cu.ft.
b Rotating Ring • Net Weight: 64.4 lbs.
8 INSTALLATION

† IEC 60705 RATING STANDARD. Specifications oven, a sensitive safety device detects overheating
are subject to change without prior notice. and automatically turns the oven off. The oven
cannot be used until it has cooled sufficiently.

Installation Requirements
Grounding Instructions
Installation Location This appliance must be grounded. In the event of
an electrical short circuit, grounding reduces the
Make sure you have enough space and support. risk of electric shock by providing an escape wire
• Mount the oven against a flat, vertical wall, so it for the electric current. This appliance is equipped
is supported by the wall. The wall should be with a cord having a grounding wire with a
constructed of a minimum of 2" x 4" wood grounding plug. The plug must be plugged into an
studding and 3/8" thick drywall or plaster/lath. outlet that is properly installed and grounded.
• Attach the 2 lag screws supporting the oven to a • Consult a qualified electrician or service person if
vertical, 2" x 4" wall stud. the grounding instructions are not completely
• DO NOT mount the microwave oven to an island understood, or if doubt exists as to whether the
or peninsula cabinet. appliance is properly grounded.

• Be sure that the upper cabinet and rear wall - Do not use an extension cord. If the power
structures can support 150 lb. plus the weight of supply cord is too short, have a qualified
any items you place inside the oven or upper electrician or serviceman install an outlet near
cabinet. the appliance.

• Locate the oven away from areas with strong • Ensure that the product is properly grounded
drafts, such as near windows, doors, and large before use.
heating vents.
• Make sure that you have enough space. See the
clearance diagrams in the installation manual for
the minimum vertical and horizontal clearances.
• Refer to the Installation Instructions for
details.

Electrical Requirements • Keep the electrical power cord dry and do not
The oven is designed to operate on a standard 120 pinch or crush it in any way.
V/60 Hz household outlet. Be sure that the circuit is
at least 15 A or 20 A and the microwave oven is the • For a permanently connected appliance:
only appliance on the circuit. It is not designed for This appliance must be connected to a
50 Hz or any circuit other than a 120 V/60 Hz grounded, metallic, permanent wiring system, or
circuit. No other electrical appliances or lighting an equipment grounding conductor should be
circuits should be on this line. If in doubt, consult a run with the circuit conductors and connected to
licensed electrician. the equipment grounding terminal or lead on
the appliance.
Voltage Warning
The voltage used at the wall socket must be the WARNING
same as specified on the oven name plate located • Improper use of the grounding can result in a
on the back or on the side of the control panel of risk of electric shock.
the oven. Using a higher voltage is dangerous and
• Do not use extension cord. If the power supply
may result in a fire or other type of accident
cord is too short, have a qualified electrician or
causing oven damage. Low voltage will cause slow
service man install an outlet near the appliance.
cooking. If the microwave oven does not perform
normally in spite of proper voltage, unplug and • A short power supply cord is provided to reduce
reconnect the power cord. the risks resulting from becoming entangled in
or tripping over a longer cord.
Do Not Block Air Vents
All air vents should be kept clear during cooking. If
air vents are covered during oven operation the
oven may overheat. To prevent damage to the
 INSTALLATION 9

NOTE
• Because this appliance fits under the cabinet, it
has a short power supply cord. See the separate

ENGLISH
installation instructions for directions on
properly placing the cord.
10 OPERATION

OPERATION
Control Panel Wi-Fi
• Press and hold Settings for 3 seconds to
connect the Wi-Fi network.
Control Panel Features
g Number Keys
• Set cooking time, power level or quantity or
weight.

h +/- Keys
• Press the +/- keys to add or subtract 10
seconds at a time while cooking.

i Number Keys 1-6 (Express Cook)

• Start the microwave function without
pressing the START/Enter button.
• Press 3 to cook for 3 minutes at high.

j START/Enter
• Start the oven or enter amounts.

k STOP/Clear
• Stop the oven or clear all entries.
Control Lock
• Press and hold STOP/Clear for 3 seconds to
lock the control panel.

l Timer On/Off
• Use your microwave oven as a kitchen timer.

m Clock
a Display
• Set the time of day.
• Shows the time of day, cook time settings,
and selected cooking functions. n +30 seconds
b SENSOR COOKING • Start cooking without pressing the START/
Enter button.
• Select various sensor cooking functions. See
Cooking Mode section. • Press +30 seconds to cook for 30 seconds at
high.
c Cooking Mode • Press +30 seconds during cooking to
• Select various microwave cooking functions. increase the cook time by 30 seconds. (Add
See Manual Cooking section and Cooking up to 99 minutes and 59 seconds)
Mode section.
o Light and Vent Functions
d Cook Time • To set the light, press Hi, Low, or Off to
• Press Cook Time to enter the cooking time. adjust the cooktop light.
• To set the ventilation:
e Power Level
- Press On/Off to turn the vent fan on or off.
• Press Power Level to adjust the power level.
- Press 4 Speed to set the vent fan speed.
f Settings - Press Auto Timeset to set ventilation time.
• Use to change the default setting for sound, (Turns off after 1, 3, 5, 10 or 30 minutes)
clock, display speed, defrost weight and
turntable.
 OPERATION 11

Before Use Setting Timer for 3 Minutes

1 Press Timer On/Off.

Setting the Clock

ENGLISH
Set the current time to operate the microwave
oven.
2 Press the number keys to set the time (3, 0,
and 0), and press Timer On/Off.
1 Press STOP/Clear and press Clock. • The timer starts immediately and the time
counts down in the display.

2 Press the number keys to set the correct time

of day, and press START/Enter. 3 To cancel the timer, press Timer On/Off.

NOTE
3 Press 1 to select AM, or 2 to select PM.
• When the time is over, the oven beeps
continuously until you press Timer On/Off.
4 Press START/Enter.

NOTE
• To reset the clock mode, unplug the power cord Setting the Cooktop Light
and plug it back in. Use the Light settings to adjust the light for the
cooktop below the microwave.

1 Press Hi to set the light to high.

Child Lock
Use this safety feature to lock the control panel 2 Press Low to set the light to low.
before cleaning the oven or to prevent children
from unsupervised use of the oven.
3 Press Off to turn the light off.
Setting Child Lock to ON

1 Press STOP/Clear. Setting Ventilation Functions

Use this button to set the vent fan speed. The vent
removes steam and other vapors from the cooking
2 Press and hold STOP/Clear until LOCKED
surface.
appears in the display (approximately 3
seconds).
Turning the Vent Fan On or Off
Canceling Child Lock
Press and hold STOP/Clear until LOCKED
1 Press On/Off once to turn the vent fan on.
disappears in the display (approximately 3
seconds). 2 Press On/Off again to turn the vent fan off.

NOTE Setting the Vent Fan Speed

• If the oven is locked, LOCKED appears in the When the fan is on, press 4 Speed to change the
display when any key is pressed. vent fan speed.
• Unlock the oven to resume normal use. • The fan speed will change in sequence from
High to Turbo, Low, Medium and back to High.
• The vent fan maintains the last setting if turned
off and on again.
Kitchen Timer
The Timer function serves as an extra kitchen Setting the Timed Ventilation
timer up to 99 minutes, 99 seconds. It chimes Press Auto Timeset to set the time before the vent
when the set time runs out. It does not start or fan automatically turns off.
stop cooking.
12 OPERATION

• The ventilation time will change in sequence Microwave Power Levels

from 1 to 3, 5, 10, and 30 minutes.
This microwave oven is equipped with 10 power
levels to give you maximum flexibility and control
NOTE over cooking.
• Turn the microwave’s vent fan on whenever you
• When operating at 100% power levels for
use the cooktop below it. The fan captures
prolonged periods, the output power will be
smoke, steam, and odors and also prevents the
reduced gradually to help prevent the unit from
heat from the cooktop from damaging
electrically overheating.
microwave components.
• If the microwave is cooking, the vent fan turns Power
on automatically if the sensors detect too much Use
Level
heat from the cooktop. This is designed to
prevent microwave component damage. • Boiling water.
• Browning ground beef.
High 10 • Making candy.
(100 %)
Custom Setting • Cooking poultry pieces, fish &
vegetables.
Adjust the default values for beep sound, clock,
display speed, defrost weight and turntable. • Cooking tender cuts of meat.

9 (90%) • Reheating rice, pasta & vegetables.

Setting Menu
Refer to the information below to adjust the • Reheating prepared foods quickly.
8 (80%)
settings. • Reheating sandwiches.

• Cooking egg, milk and cheese

Item Option
7 (70%) dishes.
1 Sound • 1 Sound On • Melting chocolate.
• 2 Sound Off
• Cooking veal.
2 Clock • 1 Clock On 6 (60%) • Cooking whole fish.
• 2 Clock Off • Cooking puddings and custard.
3 Scroll Speed • 1 Slow • Cooking ham, whole poultry and
• 2 Normal 5 (50%) lamb.
• 3 Fast • Cooking rib roast and sirloin tip.

4 Defrost Weight • 1 Lbs 4 (40%) • Thawing meat, poultry and seafood.

• 2 Kg • Cooking less tender cuts of meat.
3 (30%)
5 Turntable • 1 Turntable On • Cooking pork chops and roasts.
• 2 Turntable Off • Taking the chill out of fruit.
2 (20%)
6 Wi-Fi • 1 Wi-Fi On • Softening butter.
• 2 Wi-Fi Off • Keeping casseroles and main dishes
1 (10%) warm.
Setting the Defrost Weight from Lbs to Kg • Softening butter and cream cheese.

1 Press Settings. 0 (0%) • Standing time

2 Use the number keys to select 4 and 2.

Wi-Fi
Connect the appliance to a home Wi-Fi network to
use smart functions. See SMART FUNCTIONS for
more details. Wi-Fi on the appliance can be turned
on or off within the Settings menu.
 OPERATION 13

Setting Up Wi-Fi Cooking for 5 Minutes, 30 Seconds at

80% Power
1 Press and hold the Settings button for three
seconds. The Wi-Fi icon f appears at the top 1 Press Cook Time.
of the display when Wi-Fi is turned on.

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2 Press the number keys to set the cook time
2 Follow the instructions in the LG ThinQ (5:30).
application.

NOTE 3 Press Power Level.

• The Wi-Fi icon on the display shows the status of
the appliance's network connection. If the Wi-Fi 4 Press 8 to select power level 8, and press
icon is not shown, use the smart phone app to START/Enter.
select the Wi-Fi network or connect the product
again. • When cooking is complete, a chime sounds
and COOK END appears in the display
window.

Quick Start and Stop NOTE

• If a power level is not selected, the oven defaults
to 100% power.
Using Quick Start
This feature allows you to start the microwave
function without pressing the START/Enter Using Express Cook
button. Press the 1 through 6 number buttons to
immediately start the microwave function on High
Cooking for 2 Minutes on High Power for the selected number of minutes.
Press +30 seconds four times.
• The oven starts immediately and the time counts Cooking for 3 Minutes at High
down in the display.
• Press +30 seconds repeatedly to extend the
1 Press 3 to start cooking
cook time by 30 seconds every time the button is • When cooking is complete, a chime sounds
pressed (up to 99 min 59 seconds). and COOK END appears in the display
window.
Interrupting Cooking
• To stop the oven during a cycle, open the door or
Press STOP/Clear once. Cooking Mode
• To restart cooking, close the door and press Cook your favorite foods without having to select
START/Enter. cooking times and power levels.
• To stop the oven and clear the settings during a
cycle, press STOP/Clear twice. Using the Sensor Functions
The sensor features offer convenient cooking or
reheating of popular food items automatically
Manual Cooking using preprogrammed settings.
The Sensor system works by detecting built up
steam so there is no need to set cook times or
Using Manual Cooking power levels.
Unless you are using the auto cooking functions,
• Make sure the door remains closed.
the cook time and power level must be set
manually. • Opening the door or pressing the STOP/Clear
button before the steam is detected will stop the
process and the oven.
14 OPERATION

• Appropriate containers and coverings help - Instructions: Cover with vented plastic wrap.
assure good sensor cooking results. After cooking, let stand for 3 minutes.
- Always use microwavable containers and
cover them with lids or vented plastic wrap. NOTE
- Never use tight-sealing plastic covers. They • Use to reheat lasagna or other casseroles. Cook
can prevent steam from escaping and cause time will vary depending on ingredients.
food to overcook.
- Match the amount to the size of the container. • 4 Pizza (1 - 3 slices)

- Fill containers at least half full for best results. - Cookware: Microwave-safe dish

- Be sure the outside of the cooking container - Food temperature: Refrigerated

and the inside of the microwave oven are dry - Instructions: Unwrap and place food on a
before placing food in the oven. Beads of microwave-safe dish.
moisture turning into steam can mislead the
• 5 Baked Goods (1 - 4 pieces)
sensor.
- Cookware: Paper towel
- Food temperature: Room
Sensor Reheat Mode - Instructions: Place on paper towel. Do not
This feature reheats single servings of previously cover.
cooked foods or a plate of leftovers.
WARNING
1 Press Reheat. • Be careful when handling the container.
Microwave heating of beverages can result in
delayed eruptive boiling. Therefore, care must
2 Use the number keys to enter the desired
be taken when handling the container.
menu code from the Sensor Reheat Menu.
• Cooking will start about 4 seconds later.
• When the cook time ends, a melody sounds
and COOK END appears in the display. Sensor Cook Mode
Cook your favorite foods automatically using
NOTE preset programs.
• Do not use recycled paper products in the
microwave oven. They sometimes contain 1 Press Cook.
impurities that cause arcing and sparking.

2 Use the number keys to enter the desired

menu code from the Sensor Cook Menu.
Sensor Reheat Menu
Refer to the information below to set the desired • Cooking will start about 4 seconds later.
menu item and see the recommended amounts. • When the cook time ends, a melody sounds
• 1 Dinner Plate (1 - 2 servings) and COOK END appears in the display.

- Cookware: Microwave-safe plate

Sensor Cook Menu
- Food temperature: Refrigerated
Refer to the information below to set the desired
- Instructions: Cover with lid or vented plastic menu item and see the recommended amounts.
wrap. After cooking, let stand for 3 minutes.
• 1 Rice (0.5 - 2 cups)
• 2 Soup / Sauce (1 - 4 cups)
- Cookware: Deep and large microwave-safe
- Cookware: Microwave-safe bowl bowl
- Food temperature: Refrigerated - Food temperature: Room
- Instructions: Cover with vented plastic wrap. - Instructions: Put the rice and water in the bowl
After cooking, stir and let stand for 3 minutes. as below.
• 3 Casserole (1 - 4 cups) Rice 0.5 cup (96 g), water 1-1/3 cups (314 g)
- Cookware: Microwave-safe bowl Rice 1 cup (192 g), water 2-1/4 cups (531 g)
- Food temperature: Refrigerated Rice 1.5 cups (288 g), water 3-1/4 cups (789 g)
 OPERATION 15

Rice 2 cups (384 g), water 4-1/2 cups (1062 g) - When the cook time ends, a melody sounds
Cover with vented plastic wrap. After cooking, and COOK END appears in the display.
let stand 5-10 minutes.
• 2 Frozen Lasagna (10 - 21 oz) CAUTION

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• Only pop popcorn in a microwavable container
- Food temperature: Frozen
or in commercial packages designed for
- Instructions: Remove outer packaging. Slit microwave ovens.
cover. If not in a microwave-safe container,
• Do not reuse popcorn bags.
transfer it to a microwave-safe plate covered
with vented plastic wrap. After cooking, let • Do not leave microwave unattended while
stand in microwave oven for 3 minutes. popping corn.
• 3 Fish Fillets (4 - 16 oz) • Follow directions on bag.
- Cookware: Microwave-safe plate
- Food temperature: Refrigerated Sensor Popcorn Menu
- Instructions: Cover with vented plastic wrap. Refer to the information below to set the desired
After cooking, let stand for 5 minutes. menu item and see the recommended amounts.
• 4 Shrimp (4 - 16 oz) • Popcorn (2.0 - 3.5 oz)
- Cookware: Microwave-safe plate - Pop only one package at a time. For best
- Food temperature: Refrigerated results, use a fresh bag of popcorn. Place a
bag of prepackaged microwave popcorn on
- Instructions: Cover with vented plastic wrap.
the center of the glass tray.
After cooking, let stand for 2 minutes.
• 5 Chicken Pieces (4 - 32 oz)
- Cookware: Microwave-safe plate Sensor Potato Mode
- Food temperature: Refrigerated
- Instructions: Cover with vented plastic wrap. Setting the Potato Function
After cooking, let stand for 3 minutes. • Press Potato.
• 6 Casserole (1 - 4 cups) - Cooking will start about 4 seconds later.
- Cookware: Microwave-safe bowl - When the cook time ends, a melody sounds
- Food temperature: Room and COOK END appears in the display.
- Instructions: Cover with vented plastic wrap.
After cooking, let stand for 3 minutes. Sensor Potato Menu
• 7 Boiling Water (1 - 2 cups (240 ml/cup)) Refer to the information below to set the desired
menu item and see the recommended amounts.
- Cookware: Microwave-safe cup
• Potato (1 - 4 potatoes (7 - 9 oz/ea))
- Food temperature: Room
- Cookware: Paper towel
- Instructions: After cooking, stir to complete
reheating. - Food temperature: Room
- Instructions: Pierce skin with a fork and place
WARNING on paper towel. Do not cover. After cooking,
• Be careful when handling the container. let stand for 5 minutes.
Microwave heating of beverages can result in
delayed eruptive boiling. Therefore, care must
be taken when handling the container. Sensor Vegetable Mode

Setting the Vegetable Function

Sensor Popcorn Mode 1 Press Vegetable.
Prepare microwave popcorn simply and easily, one
bag at a time.
• Press Popcorn.
- Cooking will start about 4 seconds later.
16 OPERATION

2 Use the number keys to enter the desired • Beverage (1 - 2 cups (240 ml/cup))
menu code from the Sensor Vegetable - Cookware: Microwave-safe cup
Menu.
- Food temperature: Room
• Cooking will start about 4 seconds later.
- Instructions: Pour beverage into a mug or
• When the cook time ends, a melody sounds microwave-safe cup. After cooking, stir to
and COOK END appears in the display. complete reheating.

Sensor Vegetable Menu WARNING

Refer to the information below to set the desired • Be careful when handling the container.
menu item and see the recommended amounts. Microwave heating of beverages can result in
• 1 Fresh vegetable (Hard) (1 - 4 cups) delayed eruptive boiling. Therefore, care must
- Cookware: Microwave-safe bowl be taken when handing the container.

- Food temperature: Refrigerated

- Instructions: Add water (1 - 2 cups: 2 tbsp
water, 3 - 4 cups: 4 tbsp water). Cover with Auto Defrost Mode
vented plastic wrap. After cooking, let stand
for 3 minutes.
Using Defrost Menu
• 2 Fresh vegetable (Soft) (1 - 4 cups)
The oven has 4 preset defrost cycles. The Defrost
- Cookware: Microwave-safe bowl Menu shows the suggested defrost cycle for
- Food temperature: Refrigerated various foods.

- Instructions: Add water (1 - 2 cups: 2 tbsp 1 Press Auto Defrost.

water, 3 - 4 cups: 4 tbsp water). Cover with
vented plastic wrap. After cooking, let stand
for 3 minutes. 2 Use the number keys to enter the desired
• 3 Frozen vegetable (1 - 4 cups) menu code from the Auto Defrost Menu.

- Cookware: Microwave-safe bowl

- Food temperature: Frozen 3 Use the number keys to enter the desired
amounts.
- Instructions: Add water (1 - 2 cups: 2 tbsp
water, 3 - 4 cups: 4 tbsp water). Cover with
vented plastic wrap. After cooking, let stand 4 Press START/Enter.
for 3 minutes.
• At the chime, open the oven door and turn
• 4 Canned vegetable (1 - 4 cups) the food over. Remove any food that has
- Cookware: Microwave-safe bowl thawed. Return the items which are still
frozen to the oven, and press START/Enter
- Food temperature: Room
to complete the defrost cycle.
- Instructions: Cover with vented plastic wrap.
After cooking, stir and let stand for 3 minutes.
Using Time Defrost
This feature defaults to microwave power level 3.

Sensor Beverage Mode 1 Press Auto Defrost twice.

Setting the Sensor Beverage Function

2 Press the number keys to set the defrost time.
• Press Beverage.
- Cooking will start about 4 seconds later.
3 Press START/Enter.
- When the cook time ends, a melody sounds
and COOK END appears in the display. • At the chime, open the oven door and turn
the food over. Remove any food that has
thawed. Return the items which are still
Sensor Beverage Menu frozen to the oven, and press START/Enter
Refer to the information below to set the desired to complete the defrost cycle.
menu item and see the recommended amounts.
 OPERATION 17

2 Use the number keys to enter the desired

NOTE menu code from the Soften Menu.
• The countdown appears in the display after
START/Enter is pressed. The oven chimes once
3 Use the number keys to enter the desired

ENGLISH
during the defrost cycle.
amounts from the Soften Menu.
• When using Defrost, enter the net weight in
pounds and tenths of pounds (the weight of the
food minus the container). 4 Press START/Enter.
• When the cook time ends, a melody sounds
and COOK END appears in the display.
Defrost Menu
Refer to the information below to set the desired Soften Menu
menu item and see the recommended amounts.
Refer to the information below to set the desired
• 1 Meat (0.1 - 6.0 lbs) menu item and see the recommended amounts.
- Beef: Ground beef, round steak, stew cubes, • 1 Butter (½, 1, 2 or 3 sticks (4 oz/1 stick))
tenderloin steak, pot roast, rib roast, rump
- Cookware: Microwave-safe dish
roast, chuck roast, hamburger patties
- Food temperature: Refrigerated
- Lamb: Chops (1 inch thick), rolled roast
- Instructions: Unwrap and place food in oven.
- Pork: Chops (0.5 inch thick), hot dogs,
Butter will be at room temperature and ready
spareribs, country-style ribs, rolled roast,
for use in a recipe.
sausage
• 2 Ice Cream (Pint, Quart, Half Gallon)
- Veal: Cutlets (1 lb, 0.5 inch thick)
When the oven beeps, turn food over. After - Food temperature: Frozen
defrosting, let stand for 5-15 minutes. - Instructions: Remove lid and cover. Place food
• 2 Poultry (0.1 - 6.0 lbs) in oven. Ice cream will be soft enough to make
scooping easier.
- Poultry: Whole, cut-up, breast (boneless)
• 3 Cream Cheese (3 or 8 oz)
Rinse chicken cavity with tap water and let
stand for 60 minutes after cooking for better - Cookware: Microwave-safe dish
results. - Food temperature: Refrigerated
- Cornish hens: Whole - Instructions: Unwrap and place food in oven.
- Turkey: Breast Cream cheese will be at room temperature
and ready for use in a recipe.
When the oven beeps, turn food over. After
defrosting, let stand for 30 minutes. • 4 Frozen Juice (6, 12 or 16 oz)
• 3 Fish (0.1 - 6.0 lbs) - Food temperature: Frozen
- Fish: Fillets, whole steaks - Instructions: Remove top. Frozen juice will be
soft enough to mix easily with water.
- Shellfish: Crab meat, lobster tails, shrimp,
scallops
When the oven beeps, turn food over. After
defrosting, let stand for 5-10 minutes.
Melt Mode
• 4 Bread (0.1 - 1.0 lbs) The oven uses low power to melt foods (butter,
chocolate, cheese, marshmallows).
- Muffins, rolls, cake
When the oven beeps, turn food over. After 1 Press Soften/Melt twice.
defrosting, let stand for 1-2 minutes.

2 Use the number keys to enter the desired

menu code from the Melt Menu.
Soften Mode
The oven uses low power to soften foods (butter,
ice cream, cream cheese, frozen juice). 3 Use the number keys to enter the desired
amounts from the Melt Menu.
1 Press Soften/Melt once.
18 OPERATION

4 Press START/Enter. 4 Use the number keys to enter the desired

• When the cook time ends, a melody sounds amounts from the Kids Meal Menu.
and COOK END appears in the display.
5 Press START/Enter.
Melt Menu
• When the cook time ends, a melody sounds
Refer to the information below to set the desired and COOK END appears in the display.
menu item and see the recommended amounts.
• 1 Butter (½, 1, 2 or 3 sticks (4 oz/1 stick)) Kids Meal Menu
- Cookware: Microwave-safe bowl Refer to the information below to set the desired
- Food temperature: Refrigerated menu item and see the recommended amounts.

- Instructions: Unwrap and place food in oven. • 1 Mac & Cheese (6 or 12 oz)
After heating, stir to complete melting. - Cookware: Microwave-safe dish
• 2 Chocolate (4 or 8 oz) - Food temperature: Refrigerated
- Cookware: Microwave-safe bowl • 2 Corn Dog (2 or 4 ea (2 - 2.5 oz/ea))
- Food temperature: Room - Cookware: Microwave-safe dish
- Instructions: Chocolate chips or squares of - Food temperature: Refrigerated
baking chocolate may be used. Unwrap and
• 3 Chicken Nuggets (4 or 8 oz)
place food in oven. After heating, stir to
complete melting. - Cookware: Microwave-safe dish
• 3 Cheese (8 or 16 oz) - Food temperature: Frozen
- Cookware: Microwave-safe bowl
Steam Cook Mode
- Food temperature: Refrigerated
Use this feature when steaming food in the
- Instructions: Use processed cheese food only. microwave. A steamer is not provided. Use a
Unwrap and cut into cubes. Place food in oven. microwave-safe container with a loose-fitting lid.
Stir the food at the beep. After heating, stir to Your cooking results may vary slightly depending
complete melting. on the steam container used.
• 4 Marshmallow (5 or 10 oz)
- Cookware: Microwave-safe bowl
1 Press More Modes.

- Food temperature: Room

- Instructions: Unwrap and place food in oven.
2 Press 2 to select Steam Cook mode.
After heating, stir to complete melting.
3 Use the number keys to enter the desired
menu code from the Steam Cook Menu.
More Modes
The product firmware may be updated to include 4 Use the number keys to enter the desired
additional functions through More Modes. amounts from the Steam Cook Menu.
The modes currently include the Kids Meal, Steam
Cook and Simmer functions.
5 Press START/Enter.
Kids Meal Mode • When the cook time ends, a melody sounds
This function has preset cook settings for popular and COOK END appears in the display.
foods for kids.
Steam Cook Menu
1 Press More Modes.
• 1 Asparagus (1 - 3 cups)
- Cookware: Microwavable steamer (not
2 Press 1 to select Kids Meal mode. provided)
- Food temperature: Refrigerated
3 Use the number keys to enter the desired - Instructions: Wash vegetables and cut into
menu code from the Kids Meal Menu. similar sized pieces (under 1 in. or 2.5 cm
long). Pour 10 oz (300 ml) tap water into the
 OPERATION 19

steam water bowl. Place the steam plate on Season as desired. Follow the instructions
the steam water bowl. Place prepared food on under Asparagus for adding water and using
the steam plate in a single layer. Cover with the steam bowl.
the steam cover.
Simmer Mode

ENGLISH
• 2 Broccoli (1 - 3 cups)
- Cookware: Microwavable steamer (not The Simmer function provides precise cooking
provided) performance for foods that require low heat for a
long cooking time.
- Food temperature: Refrigerated
- Instructions: Wash vegetables and cut into CAUTION
similar sized pieces (small florets: 20-25 g/
piece). Follow the instructions under • Wear oven mitts and use care when removing
Asparagus for adding water and using the the cookware from the oven. Cookware will be
steam bowl. hot, and the hot water can spill and cause
scalding or burns.
• 3 Brussels Sprouts (1 - 3 cups)
- Cookware: Microwavable steamer (not
provided) 1 Press More Modes.
- Food temperature: Refrigerated
- Instructions: Wash vegetables and cut into 2 Press 3 to select Simmer mode.
similar sized pieces. Follow the instructions
under Asparagus for adding water and using
the steam bowl. 3 Use the number keys to enter the desired
menu code from the Simmer Menu.
• 4 Carrots (1 - 3 cups)
- Cookware: Microwavable steamer (not
provided) 4 Use the number keys to enter the desired
amounts from the Simmer Menu.
- Food temperature: Refrigerated
- Instructions: Wash vegetables and cut into
similar sized pieces (under 1/4 in. or 5 mm 5 Press START/Enter.
thick). Follow the instructions under Asparagus • At the beep, carefully remove the bowl from
for adding water and using the steam bowl. the oven and add the rice or pasta. Loosely
• 5 Chicken Breast (1 - 2 pieces, 6 - 8 oz/piece) cover with a lid or plastic wrap and carefully
place the bowl back in the oven. Press
- Cookware: Microwavable steamer (not
START/Enter.
provided)
• When the cook time ends, a melody sounds
- Food temperature: Refrigerated
and COOK END appears in the display.
- Instructions: Wash the food and season as
desired (under 1 in. or 2.5 cm thick). Follow the
Simmer Menu
instructions under Asparagus for adding water
and using the steam bowl. Refer to the information below to set the desired
menu item and see the recommended amounts.
• 6 Fish (1 - 2 pieces, 1’’/fillet)
• 1 Rice (1, 2, 3 servings)
- Cookware: Microwavable steamer (not
provided) - Cookware: Microwave-safe bowl†
- Food temperature: Refrigerated - Food temperature: Room
- Instructions: Wash the food and season as - 1 serving (water: 3/4 cup/200 g, rice: 3 oz/85 g)
desired (under 1 in. or 2.5 cm thick). Follow the 2 servings (water: 1-1/4 cups/300 g, rice: 6 oz/
instructions under Asparagus for adding water 170 g)
and using the steam bowl.
3 servings (water: 1-3/4 cups/425 g, rice: 9 oz/
• 7 Zucchini (1 - 3 cups) 250 g)
- Cookware: Microwavable steamer (not - Instructions: Add the desired amount of water
provided) to a microwave-safe bowl and place in the
- Food temperature: Refrigerated oven. Press More Modes and 3 to select
Simmer. Press 1 to select Rice. Then press
- Instructions: Wash food and cut into similar numbers to enter the weight. Press START/
sized pieces (under 1/4 in. or 5 mm thick.)
20 OPERATION

Enter to start cooking. At the beep, carefully - 1 serving (water 4-1/4 cups/1 L, lasagna 3 oz/
remove the bowl from the oven and add the 85 g)
rice. Loosely cover with a lid or plastic wrap 2 servings (water 4-1/4 cups/1 L, lasagna 6 oz/
and carefully place the bowl back in the oven. 170 g)
Press START/Enter. After cooking, carefully
3 servings (water 6-1/3 cups/1.5 L, lasagna 9
remove the bowl from oven. Stir rice, cover
oz/255 g)
and allow to rest for 5-10 minutes if needed.
After standing time, drain water if needed. - Instructions: Follow instructions for cooking
Farfalle. Stir twice in the middle of cooking.
NOTE • 5 Macaroni (1, 2, 3, 4 servings)
• The amount of water and time may vary - Cookware: Microwave-safe bowl†
depending on the type of rice used. The preset
times are designed for standard long grain rice. - Food temperature: Room
- 1 serving (water 4-1/4 cups/1 L, macaroni 3 oz/
• 2 Farfalle (1, 2, 3, 4 servings) 85 g)
2 servings (water 4-1/4 cups/1 L, macaroni 6
- Cookware: Microwave-safe bowl†
oz/170 g)
- Food temperature: Room 3 servings (water 6-1/3 cups/1.5 L, macaroni 9
- 1 serving (water 4-1/4 cups/1 L, farfalle 3 oz/85 oz/255 g)
g) 4 servings (water 6-1/3 cups/1.5 L, macaroni 12
2 servings (water 4-1/4 cups/1 L, farfalle 6 oz/ oz/340 g)
170 g) - Instructions: Follow instructions for cooking
3 servings (water 6-1/3 cups/1.5 L, farfalle 9 oz/ Farfalle.
255 g)
• 6 Penne (1, 2, 3, 4 servings)
4 servings (water 6-1/3 cups/1.5 L, farfalle 12
oz/340 g) - Cookware: Microwave-safe bowl†
- Instructions: Add the desired amount of water - Food temperature: Room
to a microwave-safe bowl and place in the - 1 serving (water 4-1/4 cups/1 L, penne 3 oz/85
oven. Press More Modes and 3 to select g)
Simmer. Press 2 to select Farfalle. Then press 2 servings (water 4-1/4 cups/1 L, penne 6 oz/
numbers to enter the weight. Press START/ 170 g)
Enter to start cooking. At the beep, carefully
remove the bowl from the oven and add the 3 servings (water 6-1/3 cups/1.5 L, penne 9 oz/
pasta. Loosely cover with a lid or plastic wrap 255 g)
and carefully place the bowl back in the oven. 4 servings (water 6-1/3 cups/1.5 L, penne 12
Press START/Enter. oz/340 g)
• 3 Fusilli (1, 2 ,3, 4 servings) - Instructions: Follow instructions for cooking
Farfalle. Stir twice in the middle of cooking.
- Cookware: Microwave-safe bowl†
• 7 Spaghetti (1, 2, 3 servings)
- Food temperature: Room
- Cookware: Microwave-safe bowl†
- 1 serving (water 4-1/4 cups/1 L, fusilli 3 oz/85
g) - Food temperature: Room
2 servings (water 4-1/4 cups/1 L, fusilli 6 oz/170 - 1 serving (water 4-1/4 cups/1 L, spaghetti 3 oz/
g) 85 g)
3 servings (water 6-1/3 cups/1.5 L, fusilli 9 oz/ 2 servings (water 4-1/4 cups/1 L, spaghetti 6
255 g) oz/170 g)
4 servings (water 6-1/3 cups/1.5 L, fusilli 12 oz/ 3 servings (water 6-1/3 cups/1.5 L, spaghetti 9
340 g) oz/255 g)
- Instructions: Follow instructions for cooking - Instructions: Follow instructions for cooking
Farfalle. Farfalle.
• 4 Lasagna (1, 2, 3 servings)
† Use a large bowl that holds at least 1 gallon (4 L)
- Cookware: Microwave-safe bowl† and is at least 6 in. (15 cm) high.
- Food temperature: Room
 OPERATION 21

• Paper
NOTE
- Use paper towels, waxed paper, paper
• Be careful when removing the bowl from the napkins, and paper plates with no metal rims
oven or opening the lid as it will be very hot. or design. Look for the manufacturer’s label

ENGLISH
for use in the microwave oven.
- Paper plates and containers are convenient
and safe to use in the microwave oven,
Cookware Guide provided that the cooking time is short and the
foods to be cooked are low in fat and
Microwave-Safe Cookware moisture. Paper towels are also very useful for
wrapping foods and for lining baking trays in
Use microwavable cookware. which greasy foods such as bacon are cooked.
• Ovenproof Glass - Avoid colored paper products as the color may
- Ovenproof glassware that is treated for high run. Do not use recycled paper products in the
intensity heat so it is heat-resistant is microwave oven. They may contain impurities
microwave-safe. which could cause arcing or fires when used in
the microwave.
- Use utility dishes, loaf dishes, pie plates, cake
plates, liquid measuring cups, casseroles and • Tableware
bowls without metal rims. - Many containers made of pottery, stoneware
- Do not use delicate glassware, such as and ceramic are also microwave-safe. If in
tumblers or wine glasses, as these might doubt consult the manufacturer’s literature or
shatter when heated. perform the microwave test.
• China - Do not put plates with painted decoration in
the oven, as the paint may contain metal and
- Use bowls, cups, serving plates, pottery,
cause arcing.
stoneware, ceramic, and platters without
metal rims or handles. Many containers made
of these materials are microwave-safe, but test
them before use. Microwave-Unsafe Cookware
• Plastic • Metal Containers/Metal Decoration
- Plastic Storage Containers: Use plastic - Never use metal or metal-rimmed cookware in
dishes, cups, semi-rigid freezer containers and the microwave oven.
plastic bags only for short cooking times. Do - Microwaves cannot penetrate metal. They will
not use them when cooking food for long bounce off any metal object in the oven and
periods or at high power levels, as the hot food cause arcing, an alarming phenomenon that
will eventually warp or melt the plastic. resembles lightning.
- Plastic wrap (as a cover): Lay the plastic wrap - Metal shields the food from microwave energy
loosely over the dish and press it to the sides. and produces uneven cooking. Also avoid
Vent plastic wrap by turning back one edge metal skewers, thermometers, foil trays,
slightly to allow excess steam to escape. The metal-rimmed or metal-banded dinnerware,
dish should be deep enough so that the plastic casserole dishes, etc. The metal rim interferes
wrap will not touch the food. As the food heats with normal cooking and may damage the
it may melt the plastic wrap wherever the wrap oven.
touches the food.
• Aluminum Foil
- Plastic Cooking Bags: Provided they are
specially made for cooking, cooking bags are - Avoid large sheets of aluminum foil because
microwave safe. Remember to make a slit in they hinder cooking and may cause harmful
the bag so that steam can escape. Never use arcing.
ordinary plastic bags for cooking in the - Use small pieces of foil to shield poultry legs
microwave oven, as they will melt and rupture. and wings.
- Plastic Microwave Cookware: A variety of - Keep ALL aluminum foil at least 1 inch from
shapes and sizes of microwave cookware are the side walls and door of the oven.
available. You may be able to use items you
already have on hand rather than investing in
new kitchen equipment.
22 OPERATION

• Wood • Always be careful when taking cookware out of

- Wood bowls and boards will dry out and may the oven. Some dishes absorb heat from the
split or crack when you use them in the cooked food and may be hot.
microwave oven.
- Baskets react in the same way.
• Tightly Covered Cookware Cooking Guide
- Be sure to leave openings for steam to escape
from covered containers.
Cooking Tips
- Pierce plastic pouches of vegetables or other
Carefully monitor the food in the microwave oven
food items before cooking.
while it is cooking. Directions given in recipes to
- Tightly closed pouches could explode. elevate, stir, etc., are the minimum steps
• Brown Paper recommended. If food is overcooked (dry),
undercooked, or unevenly cooked, make
- Avoid using brown paper bags.
adjustments before or during cooking to correct
- They absorb too much heat and could burn. the problem.
• Flawed or Chipped Cookware • Overcooked or Dry Food
- Any container that is cracked, flawed, or - Sprinkling: Sprinkle low-moisture foods such
chipped may break in the oven. as roasts and vegetables with water before
• Metal Twist Ties cooking, or cover them to retain moisture.
- Remove metal twist ties from plastic or paper - Density: Light, porous food such as cakes and
bags. breads cook more quickly than heavy, dense
foods such as roasts and casseroles.
- They become hot and could cause a fire.
- Shielding: Cover the corners of square dishes
with small strips of aluminum foil to prevent
overcooking. Don’t use too much foil, and
Testing Cookware before Use secure the foil to the dish. Foil can cause
Most heat resistant and non-metallic cookware is arcing if it gets too close to the oven walls
safe for use in your oven. However, some during cooking.
cookware may contain materials that are not - Bones and Fat: Bones conduct heat, and fat
suitable for microwave use. Follow the steps below cooks more quickly than meat. Take care with
to find out if cookware can be used in the bony or fatty cuts of meat.
microwave.
• Undercooked Food
1 Place the container in question and a glass - Covering: Cover food with a microwave-safe
measuring cup filled with water next to each lid, parchment paper (not waxed paper), or
other inside the oven. plastic wrap to trap heat and steam and cook
food more quickly.

2 Heat the container and glass measuring cup - Standing Time: Let food stand for several
for 1 minute at HIGH power. minutes after being removed from the oven to
allow it to finish cooking and help flavors blend
• If the water heats up but the container and develop.
remains cool to the touch, the container is
microwave-safe. - Quantity: The more food you place in the
oven, the longer the required cooking time.
• If the temperature of the water does not
change but the container becomes warm, it - Temperature: Ice-cold ingredients take much
is not safe for use in the microwave oven. longer to cook than room temperature
ingredients.
CAUTION • Unevenly Cooked Food
• Some items with high lead or iron content are - Stirring: Stir food from the outside toward the
not suitable for microwave cooking. center during cooking, as food at the outside
of the dish heats more quickly.
• Cookware should be checked to ensure that it is
suitable for use in the microwave. - Arranging: Turn food over several times
during cooking. The upper portion of thick
 OPERATION 23

foods cooks more quickly than the lower food is still frozen solid in the center, return it
portion. to the microwave oven for more defrosting.
- Shaping: Place the thickest portions of foods - Depending on the shape of the food, some
like meat, poultry or fish toward the outside of areas may defrost more quickly than others.

ENGLISH
the cookware to help them cook more evenly. - The shape of the package affects how quickly
If possible, shape foods into thin rounds or food will defrost. Shallow packages will defrost
rings. more quickly than a deep block.
• Foods with Skin, Shell or Membrane - For best results, shape ground meat into the
- Skin or Membrane: Pierce the outsides of form of a doughnut before freezing. When
foods like potatoes, sausages, or egg whites or defrosting, scrape off thawed meat when the
yolks before cooking. beep sounds and continue defrosting.
- Shell: Pierce or remove the shells from eggs, - Use small pieces of aluminum foil to shield
clams, oysters, or other shelled foods before parts of food such as chicken wings, leg tips,
cooking. fish tails, or areas that start to get warm. Make
• Defrosting Tips sure the foil does not touch the sides, top, or
bottom of the oven. The foil can damage the
- Remove fish, shellfish, meat, and poultry from oven lining.
its original wrapping paper or plastic package.
Otherwise, the wrap close to the foods will
hold steam and heat, which can cause the
outer surface of the foods to be cooked. Precautions
- Remove any metal twist ties.
WARNING
- Always slit or pierce plastic pouches or
• Do not use your microwave oven to cook eggs in
packaging.
the shell. Pressure can build up inside the shell,
- Open containers such as cartons before they causing it to burst.
are placed in the oven.
• Never operate the oven when it is empty. Food
- If food is foil wrapped, remove foil and place or water should always be in the oven during
the food in a suitable container. operation to absorb the microwave energy.
- The length of defrosting time varies
depending on the shape of the food and on • To program the oven, press the center of each
how solidly the food is frozen. button firmly. When a button is pressed
- As food begins to defrost, separate the food correctly, a beep sounds and the oven is
into pieces so that they can defrost more activated. Do not press several buttons at once.
easily. • Do not strike the control panel with silverware,
- Turn over food during defrosting or standing utensils, etc. It may be damaged or broken.
time. Separate into pieces and remove food as • Always be careful when taking cookware out of
required. the oven. Some dishes absorb heat from the
- Let food stand after defrosting. Food should cooked food and may be hot. See the Cookware
still be somewhat icy in the center when Guide section for more information.
removed from the oven. • To avoid breakage, allow cookware to cool
- When using Defrost, the weight to be entered before rinsing or submerging in water. Always
is the net weight in pounds and tenths of allow the turntable to cool before removing it
pounds (the weight of the food minus the from the oven.
container). • Do not use the oven to dry newspapers or
- Slit the skins of frozen food such as sausage. clothes. They may catch fire.

- Bend plastic pouches of food to ensure even • Use thermometers that have been approved for
defrosting. microwave oven cooking.
- Place food in a shallow container or in a • The turntable must always be in place when you
microwave roasting dish to catch the operate the oven.
drippings.
- Always underestimate defrosting time. Food
should still be somewhat icy in the center
when removed from the oven. If defrosted
24 SMART FUNCTIONS

SMART FUNCTIONS
LG ThinQ Application Before Using LG ThinQ Application
This feature is only available on models with Wi-Fi. 1 Use a smartphone to check the strength of
The LG ThinQ application allows you to the wireless router (Wi-Fi network) near the
communicate with the appliance using a appliance.
smartphone. • If the appliance is too far from the wireless
router, the signal becomes weak. It may
LG ThinQ Application Features take a long time to connect or fail to install
the application.
• Settings
- Allows you to set various options on the oven
and in the application. 2 Turn off the Mobile data or Cellular Data on
• Smart Diagnosis™ your smartphone.

- This function provides useful information for

diagnosing and solving issues with the
appliance based on the pattern of use.
• Scan to Cook
- Scan the barcode on a ready-made meal using
the LG ThinQ application and send the
recommended or customized cooking 3 Connect your smartphone to the wireless
instructions straight to your oven. router.

• Monitoring
- This function helps you check the current
status, remaining time, cook settings and end
time in one place.
• Product Notifications
- Turn on the Push Alerts to receive appliance NOTE
status notifications. The notifications are
triggered even if the LG ThinQ application is • To verify the Wi-Fi connection, check that the f
not open. icon on the control panel is lit.

• Timer • The appliance supports 2.4 GHz Wi-Fi networks

only. To check your network frequency, contact
- You can set the timer from the application. your Internet service provider or refer to your
• Firmware Update wireless router manual.
- Keep the appliance updated. • LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions,
NOTE or errors caused by network connection.
• If you change your wireless router, Internet • The surrounding wireless environment can
service provider, or password, delete the make the wireless network service run slowly.
connected appliance from the LG ThinQ • If the appliance is having trouble connecting to
application and connect it again. the Wi-Fi network, it may be too far from the
• This information is current at the time of router. Purchase a Wi-Fi repeater (range
publication. The application is subject to change extender) to improve the Wi-Fi signal strength.
for product improvement purposes without • The network connection may not work properly
notice to users. depending on the Internet service provider.
• The Wi-Fi may not connect or the connection
may be interrupted because of the home
network environment.
• If the appliance cannot be connected due to
problems with the wireless signal transmission,
 SMART FUNCTIONS 25

unplug the appliance and wait about a minute • Increase the separation between the equipment
before trying again. and the receiver.
• If the firewall on your wireless router is enabled, • Connect the equipment into an outlet on a
disable the firewall or add an exception to it. circuit different from that to which the receiver is

ENGLISH
• The wireless network name (SSID) should be a connected.
combination of English letters and numbers. (Do • Consult the dealer or an experienced radio/TV
not use special characters.) technician for help.
• Smartphone user interface (UI) may vary This device complies with part 15 of the FCC Rules.
depending on the mobile operating system (OS) Operation is subject to the following two
and the manufacturer. conditions:
• If the security protocol of the router is set to (1) This device may not cause harmful interference
WEP, network setup may fail. Change the and
security protocol (WPA2 is recommended), and (2) This device must accept any interference
register the product again. received, including interference that may cause
undesired operation.
Any changes or modifications in construction of
this device which are not expressly approved by
Installing the LG ThinQ Application the party responsible for compliance could void
Search for the LG ThinQ application from the the user’s authority to operate the equipment.
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and FCC RF Radiation Exposure Statement
install the application.
This equipment complies with FCC radiation
exposure limits set forth for an uncontrolled
environment. This transmitter must not be co-
Radio Equipment Specifications located or operating in conjunction with any other
antenna or transmitter.
Frequency Output
Type This equipment should be installed and operated
Range Power with a minimum distance of 20 cm (7.8 inches)
between the antenna and your body. Users must
Wi-Fi 2412 MHz - 2462 MHz
< 30 dBm follow the specific operating instructions for
Bluetooth 2402 MHz - 2480 MHz satisfying RF exposure compliance.

FCC Notice Open Source Software Notice

Information
The following notice covers the transmitter
module contained in this product. To obtain the source code that is contained in this
product, under GPL, LGPL, MPL, and other open
This equipment has been tested and found to
source licenses that have the obligation to disclose
comply with the limits for a Class B digital device,
source code, and to access all referred license
pursuant to Part 15 of the FCC Rules. These limits
terms, copyright notices and other relevant
are designed to provide reasonable protection
documents, please visit https://
against harmful interference in a residential
opensource.lge.com.
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not LG Electronics will also provide open source code
installed and used in accordance with the to you on CD-ROM for a charge covering the cost
instructions, may cause harmful interference to of performing such distribution (such as the cost of
radio communications. However, there is no media, shipping, and handling) upon email
guarantee that interference will not occur in a request to [email protected].
particular installation. If this equipment does This offer is valid to anyone in receipt of this
cause harmful interference to radio or television information for a period of three years after our
reception, which can be determined by turning the last shipment of this product.
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
26 SMART FUNCTIONS

3
Smart DiagnosisTM Feature
Keep the phone in place until the tone
transmission has finished. The display will
This feature is only available on models with the c count down the time. Once the countdown is
over and the tones have stopped, the
or d logo.
diagnosis will be displayed in the application.
Use this feature to help you diagnose and solve
problems with your appliance. NOTE
• For best results, do not move the phone while
NOTE the tones are being transmitted.
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.

Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.

Using Audible Diagnosis to

Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.

1 Press the START/Enter button for three

seconds.
• If the display has been locked, you must
deactivate the lock and then reactivate it.

2 Hold the mouthpiece of your phone in front of

the Smart Diagnosis logo located on the
control panel.

x. x.
Ma Ma
mm mm
10 10
 MAINTENANCE 27

MAINTENANCE
Cleaning 3 Press STOP/Clear after cleaning.

ENGLISH
Cleaning the Interior Cleaning the Accessories
1 Use a damp cloth to clean the surfaces of the Wash the glass tray and rotating ring in mild,
door and wipe out crumbs between the door sudsy water. For heavily soiled areas, use a mild
and the frame. cleanser and scouring sponge. Dry completely
before use.
• The glass tray and rotating ring are dishwasher
2 Remove greasy spatters with a soapy cloth
safe.
and then rinse and dry.
• Wipe spatters immediately with a wet paper
NOTE
towel, especially after cooking chicken or
bacon. • Abrasive cleansers, steel wool pads, gritty wash
cloths, some paper towels, etc., can damage the
• If steam accumulates inside or outside of control panel and the interior and exterior oven
the oven door, wipe the panels with a soft surfaces.
cloth.
• For stubborn soil, boil a cup of water in the
oven for 2 to 3 minutes. Steam will soften
the soil. To get rid of odors inside the oven, Cleaning the Grease Filters
boil a cup of water with some lemon juice or
vinegar in it. Filters should be cleaned at least once a month or
more often if needed.
• If some induction cleaners containing
abrasives are used, the appearance of the 1 To remove, slide the grease filter back slightly
product may be damaged. and pull it downward.

Cleaning the Exterior

1 Clean the outside of the oven with soap and
water.

2 Rinse with clean water and dry with a soft

cloth or paper towel.
• To prevent damage to the internal working
parts of the oven, do not allow water to
seep into the ventilation openings.
• The door and door seals should be kept 2 For the slide-out hood model, press the slide-
clean. Use warm, soapy water to clean. out hood in slightly to extend it.
Rinse off soap residue and dry thoroughly.
• Frequently wipe metal parts with a damp
cloth.
3 Remove the two screws from the grease filter
frame.

Cleaning the Control Panel

1 Open the door to prevent the oven from
accidentally starting.

2 Wipe with a damp cloth followed immediately

by a dry cloth.
28 MAINTENANCE

4 To remove, slide the grease filter forward

slightly and pull it downward.

4 Slide a new charcoal filter into place.

5 Soak grease filters in hot water and a mild
detergent.

6 Rinse well and shake to dry.

• Do not use ammonia or place in a
dishwasher. The aluminum will darken.

7 To reinstall, slide the filter in on the back side

and push it upward to secure it. Insert and 5 Slide the bottom of the vent cover into place.
tighten the 2 screws. Push the top until it snaps into place. Tighten
the vent cover screw in place.
NOTE
• Do not operate the hood without the filters in
place.
6 Close the oven door, plug in the power cord
and set the clock.

Replacing Parts
Replacing the Charcoal Filter
If your oven is vented inside, the charcoal filter
should be replaced every 6 to 12 months, and
more often if necessary. The charcoal filter cannot
be cleaned. To order a new charcoal filter, contact
an LG Customer Information Center or visit the
lg.com website.

1 Unplug the power cord and wear gloves.

2 Remove the vent cover screw. Open the oven

door, hold both sides of the vent cover and
remove it.

3 Remove the old charcoal filter.

 TROUBLESHOOTING 29

TROUBLESHOOTING
FAQs

ENGLISH
Frequently Asked Questions
Q: Will the oven be damaged if it operates while empty?

A: Yes. Never operate the oven while it is empty or without the glass tray.

Q: Does microwave energy pass through the viewing screen in the door?

A: No. The metal screen bounces the energy back to the oven cavity. The holes (or ports) allow only light
to pass through. They do not let microwave energy pass through.

Q: Why do I see a light reflection around the outer case?

A: This light is from the oven light which is located between the oven cavity and the outer wall of the
oven.

Q: What are the various sounds I hear when the oven is operating?

A: The clicking sound is caused by a mechanical switch turning the microwave oven's magnetron ON
and OFF.
The heavy hum and clunk is from the change in power the magnetron draws as it is turned ON and
OFF by a mechanical switch. The change in blower speed is from the change in line voltage caused by
the magnetron being turned ON and OFF.

Q: Can my oven be damaged if food is cooked for too long?

A: Like any other cooking appliance, it is possible to overcook food to the point that the food creates
smoke and even possibly fire, and damages the inside of the oven. It is always best to be near the
oven while you are cooking.

Q: Why is a standing time recommended after microwave cooking time is over?

A: Standing time allows foods to continue cooking evenly for a few minutes after the actual microwave
oven cooking cycle. The amount of standing time depends upon the density of the foods.

Q: Why is additional time required for cooking food stored in the refrigerator?

A: As in conventional cooking, the initial temperature of food affects total cooking time. You need more
time to cook food taken out of a refrigerator than for food at room temperature.

Q: Sometimes the door of my oven appears wavy. Is this normal?

A: This appearance is normal and does not affect the operation of your oven.

Q: Why does the glass tray not move?

A: The correct side of the tray should be facing up and the tray should sit firmly on the center hub. The
support is not operating correctly. Reinstall the glass tray and restart the oven. Cooking without the
glass tray can give you poor results.

Q: Why does the dish become hot when I microwave food in it? I thought that this should not
happen.

A: As the food becomes hot it will conduct the heat to the dish. Use hot pads to remove food after
cooking.

Q: What does standing time mean?

A: Standing time means that food should be taken out of the oven and covered for additional time after
cooking. This process allows the cooking to finish, saves energy, and frees the oven for other
purposes.
30 TROUBLESHOOTING

Q: Can I pop popcorn in my oven? How do I get the best results?

A: Yes. Pop packaged microwave popcorn following manufacturer’s guidelines or use the
preprogrammed Popcorn button.
Do not use regular paper bags. Use the listening test by stopping the oven as soon as the popping
slows to a pop every one or two seconds. Do not try to repop unpopped kernels. You can also use
special microwave poppers. When using a popper, be sure to follow manufacturer’s directions. Do not
pop popcorn in glass utensils.

Q: Why does steam come out of the air exhaust vent?

A: Steam is normally produced during cooking. The oven has been designed to vent steam out of the
vent.

Q: Why aren't the function buttons working?

A: Make sure that the oven is not in Control Lock mode. The LOCKED will show in the display if Control
Lock is activated. To deactivate Control Lock, press and hold STOP/Clear for three seconds.
 TROUBLESHOOTING 31

Before Calling for Service

Operation

ENGLISH
Problem Possible Cause & Solution

Microwave oven Power cord is unplugged, door is open, or cooking time has not been set.
does not start
• Plug in power cord. Or, check for a blown circuit fuse or a tripped main circuit breaker.
• Close oven door.
• Set cooking time.

Timer function started.

• If the display shows a time counting down but the oven is not cooking, check to see if a
Timer function has been started instead of a cooking function.

A fuse in your home may be blown or the circuit breaker tripped. Or the appliance is
connected to a GFCI (Ground Fault Circuit Interrupter) outlet, and the outlet's circuit
breaker has tripped.
• Check the main electrical box and replace the fuse or reset the circuit breaker.
Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a
qualified electrician.
• Reset the circuit breaker on the GFCI. If the problem persists, contact an electrician.

Oven light does not Power cord is unplugged.

work
• Plug in power cord.

Arcing or Sparking Cookware is not microwave safe, or the oven is being operated while it is empty.
• Use microwave-safe cookware. When in doubt, test cookware before use.
• Do not operate oven while it is empty.

Wire twist-ties have not been removed from paper or plastic bags, or the metal rack
was installed improperly.
• Remove wire twist-ties from paper or plastic bags.
• Place the rack securely in the four plastic supports.

Incorrect Time of Power interruption.

Day
• Reset the time. See Setting the Clock section to reset time of day.

Unevenly Cooked Cookware is not microwave safe, or cook settings were wrong.
Foods
• Test cookware to make sure it is microwave safe.
• Do not cook without the glass tray.
• Turn or stir food while cooking.
• Defrost food completely before cooking.
• Use correct cook time and power level.
• Check position of aluminum strips used to prevent overcooking.

Overcooked Foods Cooking settings and methods are wrong.

• Change cook time or power level.

Undercooked Foods Cookware is not microwave safe, or cook settings were wrong.
• Test that cookware is microwave safe.
• Defrost food completely before cooking.
• Change cook time or power level.
• Make sure that ventilation ports are not blocked.
32 TROUBLESHOOTING

Problem Possible Cause & Solution

Improper Defrosting Cookware is not microwave safe, or cook settings were wrong.
• Test that cookware is microwave safe.
• Change defrost time or weight.
• Turn or stir food during defrost cycle.

Moisture collects on This happens when cooking foods high in moisture.

oven window or
• This is normal.
steam comes from
oven vent

Wi-Fi
Problem Possible Cause & Solution

Trouble connecting The password for the Wi-Fi network was entered incorrectly.
appliance and
• Delete your home Wi-Fi network and begin the connection process again.
smartphone to Wi-Fi
network Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
connect the appliance to the wireless router. To check the router frequency, check with
your Internet service provider or the router manufacturer.

The appliance is too far from the router.

• If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.

During Wi-Fi setup, the app is requesting a password to connect to the product (on
certain phones).
• Locate the network name which starts with "LG" under Settings > Networks. Note the last
part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would enter
8b928b92 as your password. In this instance, the password is case sensitive and the last 4
characters are unique to your appliance.
 LIMITED WARRANTY 33

LIMITED WARRANTY
USA

ENGLISH
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG ELECTRONICS ("LG") TO RESOLVE DISPUTES BY BINDING ARBITRATION
INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED "PROCEDURE FOR RESOLVING
DISPUTES" BELOW.
Should your LG Microwave Oven ("Product") fail due to a defect in materials or workmanship under
normal and proper use, during the warranty period set forth below, LG will, at its option, repair or
replace the Product. This limited warranty is valid only to the original retail purchaser of the
Product ("You") and applies only when purchased lawfully and used within the United States
including U.S. Territories.

WARRANTY PERIOD

Microwave Oven Magnetron Only Inverter Magnetron Only

Parts (internal/functional parts Parts Only: Five (5) years from the Parts Only: Ten (10) years from the
only) and Labor: One (1) year from date of original retail purchase You date of original retail purchase You
the date of original retail purchase are responsible for any applicable are responsible for any applicable
labor cost. labor cost.

• Replacement Products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
• Warranty start date will be ninety (90) days from manufacture date absent valid proof of purchase.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION
TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S.
DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR
PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS,
WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE
PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. LG'S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR
THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct
unauthorized repairs.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service.
34 LIMITED WARRANTY

• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or
contrary to the Product owner’s manual.
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is
used for other than the intended purpose.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or ventilation codes.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is
reported within one (1) week of delivery.
• Damage or missing items to any display, open box, or discounted Product.
• Refurbished Product or any Product sold "As Is", "Where Is", "With all Faults", or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
• Increases in utility costs and additional utility expenses.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use (e.g. commercial or industrial use,
offices, and recreational facilities or vehicles) or contrary to the Product owner’s manual.
• Costs associated with removal and reinstallation of the Product for repairs.
• Replacement of light bulbs, filters, or any consumable parts.
• The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed
in accordance with the Product owner’s manual.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or
maintenance includes installation or maintenance contrary to the Product owner’s manual.
• Damage or failure of the Product caused by the use of parts, components, accessories, consumable
cleaning products, any other products, or services that are not authorized by LG.
• Shelves, drawers, handle and accessories, except for internal/functional parts covered under this limited
warranty.
• The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

NOT COVERED BY WARRANTY

Problem Cause Solution

Unit has no power • House power turned off (power supply) • Check house power
• Tripped breaker. supply.

• The power cord is not installed properly. • Check proper power

cord connection.
• Check extension cord.

Spark / Arcing Aluminum foil or metal utensil used in microwave • Check user
mode. instructions.
• DO NOT use
aluminum foil or metal
utensils in microwave
mode.
 LIMITED WARRANTY 35

Problem Cause Solution

Microwave oven • Mounting bracket screw not fixed completely. Check with installer first.
installation issue.
• Mounting plate not aligned.

ENGLISH
• Vibration noise
- 3/16" Hole on Studs, 5/8" Hole on Drywall
• Unit is not level Only
• Installation damage

a Minimum 66" from the floor

b For Wall Venting Only
c Draw Lines on Studs
d Draw Center Line
e Mounting Plate
f Support Tab

a Space More Than Wall Thickness

b Toggle Wings
c Toggle Bolt
d Bolt End
e Wall
f Mounting Plate
• Product carried/installed improperly.
36 LIMITED WARRANTY

Problem Cause Solution

Vent is not working. • Improper blower unit direction or installation. • Check blower unit
• Weak or no • Improper ductwork or damper connection. direction and reinstall
ventilation. if necessary.

• Abnormal noise • Properly align the

during operation. exhaust operation
ports and blower plate
• Product overheating. opening.
• Blower unit exhaust
ports should be
completely exposed to
the outside.
• After installation,
check the air
ventilation path

a Exhaust Adapter
b Damper (hinge side up)
c Guides
d Locking Tabs
e Cable Clamping for Power Cord
f Duct

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,
AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG
ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to "LG" mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to "dispute" or "claim" shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Ave, Englewood Cliffs, NJ 07632. You
and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice
must provide your name, address, and telephone number; identify the product that is the subject of the
claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve
the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person's or
entity's product or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of
 LIMITED WARRANTY 37

arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association

ENGLISH
("AAA") and will be conducted before a single arbitrator under the AAA's Consumer Arbitration Rules that
are in effect at the time the arbitration is initiated (referred to as the "AAA Rules") and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a
copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics,
USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will
govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration provision and to the
arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this
provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000
in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as
otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys' fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys' fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys' fees and expenses from you if LG prevails
in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
location within the federal judicial district in which you reside unless we both agree to another location or
we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser's purchase of the product by
either: (i) sending an e-mail to [email protected], with the subject line: "Arbitration Opt Out" or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair continued and clicking on "Find My Model & Serial
Number").
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
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