Generative AI 2024 Report
Generative AI 2024 Report
2024 Report
Contents
3 Introduction Why did we create this 46 Section 10. What impact do you
report? think generative AI tools are having
on society?
10 Section 1. Do you use generative AI
tools? 48 Section 11. What advancements or
improvements would you like to see in
14 Section 2. Why did you decide to start generative AI tools?
using generative AI?
50 Section 12. How do you envision
16 Section 3. What is the primary reason the role of generative AI evolving in
you use generative AI tools? your industry?
25 Section 5. Have you encountered 54 Section 14. Are you part of any
challenges integrating these tools into communities related to generative AI?
your existing systems or workflows?
61 Section 15. How much would you
27 Section 6. Do you currently use say your generative AI tool of choice
multiple generative AI tools in your job? has impacted your productivity and
efficiency?
29 Section 7. Why did you switch your
primary generative AI tool? 64 Section 16. Trust and quality
42 Section 9. How do you address ethical 73 Section 18. 2025 generative AI insights
considerations and potential biases
with generative AI tools? 77 Conclusion
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Technologies that can change the entire world and not just the industry it’s rooted in come in
Foreword waves.
In the early 80’s, it was the PC revolution that brought enterprise level computing into the hands of
consumers. In the mid-90s it was the internet and, in particular, the World Wide Web, making ease
of data accessibility on a global scale a reality. In the mid-2000s, the ability of smartphones and
wireless networks to take that data and the associated services, and make it ubiquitous no matter
where you are, made information mobility a reality.
Now, in the early 2020s. We are seeing the rise of a technology that may eclipse all of the above. The
impact of AI and, in particular, Generative AI (GenAI) cannot be underestimated. The uses of it in
creative fields, computing research and development, life sciences and healthcare, manufacturing,
financial analysis and more are a glimpse into the potential impact that this technology can have
on the human condition. Because of the breadth of usage across all industries and personal use,
GenAI has the potential to be the largest societal transforming technology up to this point in the
current decade.
Most organizations have just started adopting some AI practices and MLOps, with the introduction
of GenAI with its rapid fast pace evolution they are now required to upgrade those skills and
understand how these new LLMOps environments should be designed and to what value as well as
what is the best ROI on those GenAI investments.
WEKA, in conjunction with the AI Accelerator Institute, has sponsored this report to help answer some
of these key questions around GenAI. This report also compares results to last year’s report, so we
can see the rapid changes that have happened over the past year, and provide a directional lens
into the Who/What/How of GenAI usage and where it’s heading. With that, we invite you to read on
and glean insights to help you understand how GenAI is being used today, and where it might head
tomorrow.
Shimon Ben-David
CTO, WEKA
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WEKA believe modern data-driven organizations shouldn’t have to choose between speed,
About the simplicity, scale, or sustainability when storing, managing, processing, and analyzing their data.
In the cloud and AI era, these should be foundational elements in every data environment – not
The WEKA®️ Data Platform was purpose-built to seamlessly and sustainably deliver speed, simplicity,
and scale that meets the needs of modern enterprises and research organizations without
compromise. Its advanced, software-defined architecture supports next-generation workloads in
virtually any location with cloud simplicity and on-premises performance.
Mind-bending speed. Seductive simplicity. Infinite scalability. Effortless sustainability. The WEKA®️
Data Platform transforms stagnant data storage silos into dynamic data pipelines that can fuel
AI, ML, and HPC workloads and seamlessly spans edge, core, cloud, hybrid, and multicloud data
environments.
WEKA is powering a new era of sustainable data innovation in the world’s leading research
organizations and enterprises, helping them to innovate at the speed of science, create without
limits, and turn ideas into outcomes.
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I am delighted to present our second edition of the Generative AI report. Our mission at AI
Foreword Accelerator Institute (AIAI) continues to be to provide expert insights and promote a deeper
understanding of artificial intelligence within the community.
This year’s report has been enriched by distinguishing between practitioners and end users, along
with integrating new questions to reflect our commitment to capturing the evolving landscape of
generative AI as it increasingly permeates various sectors.
We also delve deeper into understanding the impact of integrating generative AI tools into daily
workflows and their broader societal meanings. This allows us to offer a comprehensive analysis
that can accommodate the industry’s growing complexities.
The insights presented in this report are the culmination of rigorous research and collaboration with
leading experts in the field whose contributions are deeply valued.
We would also like to extend our heartfelt thanks to our sponsor, WEKA, whose generous support has
made this comprehensive analysis possible. We deeply appreciate their commitment to advancing
AI research and development.
AIAI looks forward to fostering these collaborations and supporting the AI community as we
navigate the promising yet complex landscape of generative AI together in the coming years.
Jordan Dunne
Founder, AI Accelerator Institute
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Last year, we launched our first Generative AI report with a variety of insights from experts in
Why did we the industry. This year is no different. Here, you’ll find data and detailed information about the
generative AI landscape and how both practitioners and end users are utilizing and viewing the
With the number of generative AI tool users expected to exceed 700 million by 2030, as well as the
report? rapidly evolving technology landscape, knowing what’s driving this adoption and what’s hindering it
has never been more relevant.
In this report, we explore the generative AI applications that businesses are prioritizing and analyze
the evolving market dynamics that are influencing these developments.
To provide a thorough perspective, this year, we split the data between practitioners, end users, and
collected
Our respondents ranged from experienced AI users to those new to the field, offering diverse
experiences and perspectives. This strategy has equipped us with a detailed understanding of the
current market attitude towards generative AI and its expected future direction.
the data
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By region
Who took North America Europe
part?
33.6%
33.6%
12.1%
2.9%
5%
Central America
Asia
2.9%
4.2%
Africa
South America Australasia
The plurality of participants are from North America (39.3%), which can point to a strong
investment in AI research and development alongside an advanced technological
landscape.
Following closely in second, Europe represents 33.6% of respondents, likely supported by its
strong academic presence in AI, favorable government policies, and funding mechanisms.
Asia saw a decrease in engagement with generative AI, dropping to 12.1% from last year’s
value of 24.1%, which can be attributed to software development needs, for example.
Unlike last year, we’ve seen representation from Central America at 2.9%; although having
a low adoption rate, it’s great to see generative AI growing in other regions. 8
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By industry
Who took
part? Banking/Finance 7.6%
Cybersecurity 5.7%
Education 13.6%
Healthcare 7.1%
Manufacturing 2.1%
Retail 7.1%
Telecommunications 2.1%
Transportation 0.7%
Sport 0.7%
Other 20.7%
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The computer software industry shows the highest adoption rate at 29.8%, which is not
Who took surprising given its direct link to technology development and innovation. The sector’s
significant engagement reflects its vital role in developing and applying AI tools.
part? The second most prevalent industry, education, with a 13.6% participation rate, points to a
growing interest in leveraging AI for educational purposes, such as personalized learning,
automated grading, and content creation.
Both the banking/finance and healthcare sectors show moderate adoption rates at
7.6% and 7.1%, respectively. In healthcare, AI is increasingly used for diagnostics, patient
management, and research, while in finance, it’s applied in risk assessment, fraud
detection, and customer service.
• Vistaprint • Innovation
• IT Consulting • Construction
• Non-Profit • AI Consulting
• Consulting • Marketing
• Gaming
• Financial Management
• Professional services
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Design 9.3%
Finance 5.7%
Management 19.3%
Marketing 16.4%
Production 5.7%
Sales 8.6%
Other 2.8%
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Who took Management leads the way with 19.3%, potentially indicating a need for optimizing
operations and improving efficiency.
part? Research and development was a close second with 17.9%, perhaps due to its strong focus
on leveraging AI for strategic decision-making and innovation.
Marketing saw a slight 3.7% increase from last year, at 16.4%, pointing to marketing
departments utilizing AI for data-driven decision-making, customer segmentation, and
personalized content creation.
By number of employees
32.7%
26.4%
11.4%
7.6 % 8.6% 7.6 %
5.7%
As you can see, the plurality of the companies that took part in this report have more than
500 employees (32.7%), which starkly contrasts last year’s results, in which companies
with 1-10 employees represented the plurality of respondents at 30.6%.
It’s interesting to note the switch in places of companies with 1-10 and more than 500
employees. This could mean that larger companies see more value in using AI to
streamline their operations.
Having a somewhat even spread of employee numbers per company gives us insights
into what companies of all sizes prioritize when using generative AI tools. 12
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By company revenue
Who took
part? 55.7%
22.1%
10.8%
When it comes to company revenue, the majority of respondents (55.7%) were located in
the band with less than $50 million, which is the same as last year (61.9%).
The next most common band continues to be companies with a revenue of over $500
million (22.1%), as they likely have the resources to invest in more sophisticated AI
solutions that can be integrated across various departments
However, it’s great to see a diverse representation of company revenue, pointing to the
usefulness of generative AI beyond a potential cost-saving feature. 13
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By stage
Who took
part?
Early pre-product market fit 19.2%
Enterprise 30%
There’s been a substantial increase from 23.4% to 30% of companies at an enterprise level
compared to last year. This could reflect ongoing investments in AI to drive innovation and
enhance operational efficiencies on a large scale.
Adoption decreased from 25.3% last year to 19.2% this year in companies in the early pre-
product market fit level. This decline might suggest a decrease in the initial enthusiasm for
AI integration as businesses evaluate the tangible benefits of these tools.
Similarly, the number of companies in the late growth/scale-up level has decreased
from 17.8% last year to 10.8% this year. This represents a significant shift, which could
mean companies are temporarily reducing their focus on new AI initiatives to streamline
operations and maximize efficiency with existing technologies. 14
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Section 1.
Do you use
generative AI tools?
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Do you use generative AI tools? Are you a practitioner or end user of generative
AI tools?
Totality of respondents who use generative AI tools:
Practitioner - 44.3%
2023 - 88.2%
Percentage of practitioners and end users who use generative AI This higher proportion of end users could drive developers and
tools: companies to create more user-friendly AI tools catering to
non-experts, including enhancements in user interfaces, better
documentation, and even better customer support to ensure ease
Practitioner - 95.2% of use and accessibility.
End users - 96.2% Having a large pool of end users is valuable for feedback on
common challenges, needs, and usage patterns. This can
help the ongoing development of AI tools and lead to iterative
A significant majority of practitioners and end users reported using technological improvements.
generative AI tools, with 95.2% of practitioners and 96.2% of end
users indicating their usage, representing an increase from 2023
(88.2%).
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Section 2.
Why did you decide to
start using generative AI?
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Factors such as cost reduction, content creation for daily work, and
increased personalization also saw a general increase as deciding
factors, while curiosity about generative AI tools decreased.
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The adoption of generative AI in operations can significantly Generative AI technologies can speed up business processes,
reduce costs by automating routine and labor-intensive tasks that enabling faster decision-making and task completion. AI can
previously required human intervention. quickly process and analyze large volumes of data at speeds
beyond human capability. This is particularly useful in fields such
Examples of how generative AI can help reduce costs: as financial analysis, market research, and logistics.
Automating routine tasks to reduce labor costs Examples of how generative AI can help speed up work:
Streamlining data analysis to speed up decision-making Automating data entry and processing tasks
Optimizing supply chain management Accelerating design processes with automated drafting tools
Reducing downtime with predictive maintenance Enhancing decision-making with rapid data analysis
Minimizing errors in manual processes Streamlining customer service with AI-driven chatbots
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Using generative AI significantly improves the customization of AI-driven programming tools assist developers by suggesting
products, services, and marketing initiatives. Through customer code snippets, detecting bugs, and even writing code
data analysis, AI can customize suggestions, ads, and messages to autonomously. This can greatly accelerate the software
match individual preferences and behaviors, ultimately enhancing development process, reduce errors, and enhance code quality.
customer engagement and satisfaction.
Examples of how generative AI can help to write software:
Examples of how generative AI can help to increase
personalization: Generating code snippets based on developer inputs
Tailoring content recommendations based on user preferences Automating routine coding tasks to reduce manual effort
Customizing marketing messages for individual consumers Suggesting code corrections and optimizations
Personalizing learning paths in educational platforms Completing partial code structures automatically
Adapting user interfaces to individual usage patterns Providing real-time debugging assistance
Generating personalized emails and communication Generating unit tests for software testing
Creating custom product offerings based on customer data Enhancing documentation generation from source code
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Section 3.
What is the primary
reason you use
generative AI tools?
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Generative AI is widely used in visual and video applications to In audio applications, generative AI helps to create, modify, and
create, edit, and enhance images and videos. Common tasks enhance sound and music. This can include generating entirely
include generating photorealistic images from textual descriptions, new musical compositions and improving speech clarity in noisy
creating animations, applying visual effects, and automating the environments.
editing of video content.
Examples of audio applications:
Examples of visual/video applications:
Generating synthetic voices for virtual assistants
Creating digital advertisements
Creating music compositions
Generating animated sequences
Enhancing audio quality in recordings
Enhancing video quality and resolution
Synthesizing speech from text
Automating video editing and effects
Producing sound effects for media
Synthesizing realistic video backgrounds
Automating audio mastering processes
Producing training and educational videos
Developing personalized audio content for users
Creating personalized video content for users
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Generative AI is frequently utilized to automate and improve AI-powered conversational agents, like chatbots and virtual
text generation, serving as a valuable tool across various assistants, are created to mimic human-like interactions, offering
industries, including journalism, content marketing, and corporate users help, knowledge, and interaction.
communications.
Examples of conversational applications:
Examples of text applications:
Powering chatbots for customer service
Generating content for blogs and articles
Facilitating virtual assistants in smart devices
Automating email responses
Enabling voice-activated control systems
Creating product descriptions for e-commerce
Supporting real-time translation in conversations
Generating news summaries
Automating interview bots for initial screening processes
Translating languages in real-time
Enhancing interactive educational tools
Producing creative writing prompts
Delivering personalized shopping experiences
Crafting personalized marketing messages
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Data augmentation
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Section 4.
How do you primarily
integrate generative AI
tools into your workflow?
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Both practitioners (47.5%) and end users (43.6%) placed more emphasis
on integrating generative AI into daily tasks across various functions. This
common ground can be due to both seeing generative AI tools as effective
in enhancing general productivity and efficiency across different job
functions.
Both practitioners and end users also engage with generative AI tools
sporadically as needs arise, with end users (30.8%) slightly more likely to
do so than practitioners (22%). This difference could be because end users’
interaction with AI is more flexible and driven by immediate needs rather
than embedded into ongoing projects.
Other 0% 5.1%
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Section 5.
Have you encountered
challenges integrating
these tools into your existing
systems or workflows?
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For 2024, we also wanted to investigate if respondents found Our respondents highlighted a variety of reasons, including:
challenges when integrating tools into existing systems or
workflows. There’s a lot to learn
complexity and depth of integration required in their roles. Advocacy (convincing teams and stakeholders)
Data integration
Practitioners usually work on the more technical aspects of AI
implementation, which can often include sophisticated systems Data security
that need more detailed customization for specific business
Imprecise results
operation requirements.
Not everything is covered with generative AI
This level of integration can often include making sure tools are
On the other hand, end users are less likely to encounter issues,
compatible with legacy systems, changing existing software, or
as their use of AI tools can be more surface-level. This usually
configuring AI for more effective performance, making it more
represents plug-and-play applications or solutions designed
complex and prone to issues.
for ease of integration without extensive alterations. 29
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Section 6.
Do you currently use
multiple generative AI tools
in your job?
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With the growing adoption of generative AI, we wanted to find out For practitioners, this can usually involve integrating different AI
if respondents use more than one tool. Most practitioners (83.1%) solutions to tackle a wide variety of tasks, such as data analysis,
and end users (71.8%) replied affirmatively, likely because each or even combining analytical techniques to create applications to
tool has its specific strengths and capabilities. improve project outcomes.
Users often find that no AI tool can comprehensively cover their End users might use different tools for tasks like content
needs, leading them to combine multiple tools to achieve optimal generation, customer service automation, and data organization,
results. depending on the demands of their specific roles and industries.
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Practitioners:
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End users:
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We also wanted to know if respondents who use multiple tools find Current AI solutions seem to be meeting expectations for efficiency
their responsiveness an issue. and speed in handling tasks or requests. This high satisfaction
level is vital for the continued adoption and reliance of AI tools and
The majority of practitioners (71.4%) and end users (75%) technologies in a wide variety of professional settings.
indicated that responsiveness is not an issue, reflecting a generally
high level of satisfaction with AI tools’ performance. While the AI industry, at least in terms of responsiveness, is on the
right track, maintaining and improving it continues to be a priority.
Expectations and workloads increase, and AI tool developers
should consider this positive response an encouragement to keep
refining AI systems’ efficiency.
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14.3% Other
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16.7% of practitioners highlighted that code quality disrupts the 16.7% Code quality
smooth operation of AI pipelines. This can lead to errors, increased
downtime, and complicated maintenance and updates. 58.3% Efficiency of pipeline tool
25% Storage
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The quality of the code in the data pipeline is key to its overall Efficient tools can quickly handle large volumes of data, helping
performance and reliability. High-quality code often leads to fewer to support complex data operations without performance issues.
errors and disruptions, translating to smoother data flows and This is an essential factor when dealing with big data or real-time
more reliable outputs. processing needs, where delays can lead to outdated or irrelevant
insights.
Examples of how high code quality can enhance responsiveness:
Examples of how the efficiency of pipeline tools can enhance
responsiveness:
1. Error handling and recovery
Data processing speed
2. Optimized algorithms
Resource utilization
3. Scalability
Minimized latency
4. Maintainability and extensibility
Caching and state management
5. Parallel processing and multithreading
Load balancing
6. Effective resource management
Automation and orchestration
7. Testing and quality assurance
Adaptability to data volume and variety
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Scalability
NLP applications require processing and analyzing text data to Image recognition analyzes visual data to identify objects, faces,
complete tasks like sentiment analysis, language translation, scenes, and activities. Data pipelines for image recognition have
and chatbot interactions. Effective data pipelines for NLP need to to handle large volumes of image data efficiently, which requires
manage diverse data sources like social media posts, customer significant storage and powerful processing capabilities.
feedback, and technical documents.
Examples of how image recognition drives data pipelines:
Examples of how NLP drives data pipelines:
Automating quality control in manufacturing
Extracting key information from text data
Categorizing and tagging digital images for easier retrieval
Categorizing and tagging content automatically
Enhancing security systems with facial recognition
Analyzing sentiment in customer feedback
Enabling autonomous vehicle navigation
Enhancing search and discovery through semantic analysis
Analyzing medical images for diagnostic purposes
Automating data entry from unstructured sources
Monitoring retail spaces for inventory control
Generating summaries from large text datasets
Processing satellite imagery for environmental monitoring
Enabling advanced question-answering systems
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Data pipelines are designed to support the generation process Recommender systems are useful in a wide variety of
when generative models are used to create new images or visual applications, from e-commerce to content streaming services,
content, such as in graphic design or virtual reality. where personalized suggestions improve user experience and
engagement.
Examples of how image/visual generation drives data pipelines:
Examples of how recommender systems drive data pipelines:
Creating virtual models for fashion design
Personalizing content recommendations on
Generating realistic game environments and characters streaming platforms
Simulating architectural visualizations for construction planning Suggesting products to users on e-commerce sites
Producing visual content for marketing and advertising Tailoring news feeds on social media
Developing educational tools with custom illustrations Recommending music based on listening habits
Enhancing film and video production with CGI effects Suggesting connections on professional networks
Creating personalized avatars for social media platforms Customizing advertising to user preferences
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Section 7.
Why did you switch your
primary generative AI tool?
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49.1%
42.5%
35.9% Practitioners
11.9%
8.9% 8.9%
5.1%
3.4% 3.8%
Section 8.
Main generative AI tool
of choice, benefits, and
challenges
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Main generative AI tool of choice, benefits, and Among practitioners, we saw the following tools:
challenges
Note: 2023’s percentages include the top three choices only – the
option ‘other’ was included to illustrate its increase in choice this
year.
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What is the main benefit of your number one Efficiency was still the second most important reason for
2023 2024 2024 This difference highlights how practitioners and end users have
(Practitioners) (End users) varied requirements; the former can often work with complex and
Speed 15.5% 13.6% 22% multifaceted tasks that need tools to maximize resources while
keeping waste to a minimum, while the latter might prioritize how
Accuracy 10.3% 11.9% 7.8%
quickly a tool can deliver what they need according to everyday
Quality 14.4% 32.2% 27.3%
tasks.
Efficiency 26.7% 15.3% 15.6%
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What is the main challenge of your number one For the second year in a row, biases, errors, and limitations of
2023 2024 2024 This is more important for end users (50.6%) than for practitioners
(Practitioners) (End users) (43.9%), who equally value generative AI data security in second
Generative AI data 16.5% 23.6% 13% place with 13% and 23.6%, respectively.
security
Perhaps surprisingly, this represents a change from last year
Generative AI vs. IP 5.2% 6.8% 3.9%
when generative AI technology was newer. In 2023, the limited
rights
information pool was the second biggest challenge, with
Biases, errors, 36.1% 43.9% 50.6% generative AI data security falling after.
and limitations of
generative AI
This could point to a general increase in awareness about the tools
Dependence on the 2.1% 5.1% 5.2% and their capabilities, especially with higher discussions behind the
3rd party platform ethics and governance of generative AI.
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Section 9.
How do you address
ethical considerations
and potential biases with
generative AI tools?
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What is the main challenge of your number one This, however, was a very close second for end users (31.1%), who
choice? mainly reported that they didn’t specifically address any ethical
concerns (32.5%). This could indicate the existence of a slight gap
As previously mentioned, the ethics behind generative AI can be a in awareness or resources to address issues, and end users might
concern, and this year, we wanted to know how respondents are be less equipped to fully delve into the ethical considerations of
addressing these considerations as they continue to use the tools. generative AI tools.
44.1%
Practitioners
32.5%
31.1%
28.6% End users
27.1%
22%
6.8% 7.8%
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Section 10.
What impact do you think
generative AI tools are
having on society?
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What impact do you think generative AI tools are This divide underlines how nuanced the understanding and
Practitioners
End users
52.5%
47.4%
42.4%
39.8%
11.5%
3.4%
1.3% 1.7%
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Section 11.
What advancements
or improvements
would you like to see in
generative AI tools?
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What advancements or improvements would Accuracy is extremely important as it correlates to reliability and
you like to see in generative AI tools? effectiveness. This also reflects the increasing demand for tools
capable of offering trustworthy and dependable results in a variety
With this continued use of generative AI tools, we wanted to know if of scenarios.
any advancements or improvements would help.
There’s a common need for better integration capabilities
Practitioners ranked more accurate models and better integration to incorporate AI tools into existing systems and workflows
capabilities (33.9%) as equally important, followed by enhanced seamlessly; this means these tools can improve productivity
data privacy (28.8%). without disrupting existing processes.
End users highlighted the same but placed a higher emphasis Data privacy relates to ongoing concerns about sensitive
on more accurate models (42.9%), followed by better integration information handled by AI systems, which need strong data
capabilities (29.9%), and enhanced data privacy (22%). protection measures from regulatory agencies to ensure the
protection of personal and confidential data.
Practitioners
End users
42.9%
33.9% 33.9%
28.8% 29.9%
22%
5.2%
3.4%
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Section 12.
How do you envision the role
of generative AI evolving in
your industry?
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How do you envision the role of generative AI Many practitioners (31.6%) and end users (30.6%) also see the
64.9%
50.2%
31.6% 30.6%
19.2%
3.5%
Section 13.
Have you participated
in training to enhance
your skills with
generative AI tools?
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Have you participated in training to enhance The majority of practitioners (64.4%) have participated in training
your skills with generative AI tools? to enhance their generative AI tools skills, while the majority of end
users (53.8%) haven’t trained their skills quite yet.
End users
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1 2 3 4 5 6 7 8 9 10
1 2 3 4 5 6 7 8 9 10
Section 14.
Are you part of any
communities related to
generative AI?
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Are you part of any communities related to The fact that the majority of practitioners (64.4%) belong to
generative AI? generative AI communities only highlights the need for peer
collaboration and regular updates on advancements and
challenges.
Practitioners
These communities can be essential for networking, directly
impacting professional development and sparking discussions on
technical issues and innovations.
On the other hand, the fact that a majority of end users (51.3%)
don’t belong to these communities could be due to a gap in
the broader AI ecosystem, such as accessibility issues, lack of
awareness, or perceived relevance.
Yes - 64.4% No - 35.6%
End users
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How have these communities supported your “The A.I. communities which I have joined offer tutorial workshops,
“Firstly, LLMs and chat models are primarily a new way for
humans to interact with machines. A new interface allows for new Other responses:
Tutorials
– CEO, Tech Consulting & Professional Services
Experience testimonials
“Helped with the narrative and conversations around how to
reduce user, consumer, and business prejudices. People are afraid
News
of the ability to lose their jobs. While these conversations are
happening, I think there’s more to be said, and I have success in
Use cases
the way I have engaged teams and use within production in the
industry, in particular enterprise infrastructure operations.”
Identifying barriers
Networks
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News
“Helped increase my awareness of new tools, best practices for
using them, and troubleshooting problems.”
Knowledge
– Senior UX Researcher
New tools
Events
– Operations Analyst
Collaboration
“Mainly for useful and up-to-date prompt tips and for
understanding tool limits and for building knowledge and learning Slack channels
on new tools.”
Prompt library
– Senior Product Marketer
Ethical AI understanding
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Section 15.
How much would you say
your generative AI tool
of choice has impacted
your productivity and
efficiency?
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How much would you say your generative AI tool Overall, we saw an increase in positive impact from last year
of choice has impacted your productivity and (6.85), with practitioners (7.85) and end users (7.09) reporting a
Average
Positive impact 6.85
0 1 2 3 4 5 6 7 8 9 10
2023
Average
7.85
0 1 2 3 4 5 6 7 8 9 10
2024 Practitioners
Average
7.09
0 1 2 3 4 5 6 7 8 9 10
Negative impact
Interestingly, the negative impact has also increased compared to last year
(1.86), perhaps due to a wider adoption of generative AI tools. End users (2.45)
reported a higher negative impact than practitioners (1.97), which was to be
expected since it was the opposite regarding positive impact.
Average
1.86
0 1 2 3 4 5 6 7 8 9 10
2023
Average Only 8.2% said that generative AI tools negatively impact
1.97
productivity and efficiency at 70% or higher.
0 1 2 3 4 5 6 7 8 9 10
2024 Practitioners
Average
2.45
0 1 2 3 4 5 6 7 8 9 10
Section 16.
Trust and quality
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Average
5.61
0 1 2 3 4 5 6 7 8 9 10
2023
Average
6.69
0 1 2 3 4 5 6 7 8 9 10
2024 Practitioners
Average
6.58
0 1 2 3 4 5 6 7 8 9 10
Trust in generative AI tools has increased from last year (5.61). How would you rate the quality of the generated
Practitioners (6.69) trust tools slightly more than end users (6.58), content?
and we can perhaps credit the wider adoption and more frequent
use of the tools as the drivers behind this change. 2023
We can also speculate why practitioners trust the tools slightly On average, the plurality of respondents rated their generative AI
more than end users do; the former tend to have higher familiarity as their number one choice at four out of five (48.5%).
with them through frequent use, they have higher technical
expertise, more experience with improvements and updates, and 2024 - Practitioners
increased professional dependency.
On average, most practitioners rated their generative AI as the
number one choice, at four out of five (57.6%).
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Section 17.
Non-users of generative
AI tools
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This year, only 2.1% of respondents said they don’t use generative There was an even distribution of why respondents said they don’t
AI tools; this represented a decline from last year’s value of 11.8%, use generative AI.
and we were interested in knowing what was behind this choice
and this drop. The choice to develop AI tools internally could mean there’s a
preference for using customized solutions tailored to the specific
This significant drop suggests a variety of important underlying business. This can be driven by worries over control or wanting to
factors, such as increased awareness and understanding, broader keep proprietary systems.
accessibility, proven effectiveness and ROI, peer influence and
industry trends, the evolution of technology, and cultural and Respondents also indicated a lack of interest as a reason for not
organizational shifts. adopting external generative AI tools. Potentially originating from a
perceived lack of clear advantage or understanding of how these
Which tools have you heard of? tools could benefit their specific operations, this decision points to
a possible gap in awareness.
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Would you consider using generative AI tools in What tool would you consider using?
the future?
The respondents highlighted the tools below as ones they’d
consider using:
Yes - 100%
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The general consensus about the use of Do you trust generative AI tools?
generative AI
We wanted to know how much those who don’t use the technology
We wanted to know the opinion of the respondents’ companies trust it. Perhaps surprisingly, not everyone who said they’d use the
about generative AI. technology in the future also said they trusted it.
Against - 0%
The prevalence of this neutral view could suggest that many The level of trust (72.8%) in generative AI tools remained the same
companies are still assessing the potential impacts and benefits as last year, continuing the trend of not everyone who said they’d
of generative AI without fully committing to its adoption. use the technology in the future also trusting it.
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What impact do you think generative AI tools are What specific security or privacy concerns deter
having on society? you from using generative AI tools?
Have you noticed any changes in your industry Have you participated in training to enhance
due to others using generative AI? your skills with generative AI tools?
The majority of respondents (66.7%) said they noticed changes The majority of non-users (66.7%) of the technology have
in their industry due to others using generative AI technology. participated in training to enhance their skills.
However, they didn’t elaborate on what these changes look like.
When asked to rate their experience on a scale of 1-10, it
We can speculate that some of these changes could vary from averaged 6.
broader market dynamics to operational processes, such as
market disruptions and ethical concerns.
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Section 18.
2025 generative
AI insights
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In terms of commercialization for mass consumption, we are at If you can apply generative AI technology to these sectors,
3-nanometer-size chips today, and by 2025, two nanometers are consider what that does for consumer search, customer service,
to be expected. With the current pace of Moore’s Law progressing last-mile logistics, and the entire supply chain. Businesses
at three years, we may barely get to 1 nanometer within 5 years. in these spaces that wholly adopt AI will have a much better
opportunity to win.
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3. Increased understanding of AI
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How will generative AI technology evolve in the • Creative Industries: Automation of tasks in graphic design,
next 5 years? content creation, and music composition.
What do you think generative AI will impact the Increased focus on responsible AI development. As AI becomes
most? more integrated into society, there will likely be a growing
emphasis on responsible AI development in 2025. This could
It’s difficult to pinpoint a single most impacted industry by
involve discussions and regulations around bias, transparency,
generative AI.
and the ethical implications of AI.
The technology holds immense potential to revolutionize various
sectors, each in unique ways.
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Conclusion.
Generative AI
2024 Report
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Conclusion of the evolving landscape and offer a deeper understanding of how this
technology is being integrated and perceived across various industries.
So, what does the Generative AI 2024 report tell us about the industry?
Practitioners and end users alike are finding generative AI essential for text
applications and specific project tasks, highlighting its growing importance in
daily operations. This year’s findings also indicate a significant shift towards
prioritizing quality over efficiency, demonstrating a shift in how these tools are
perceived and utilized.
Our next report will investigate how these trends develop further, particularly
focusing on whether the challenges identified this year, such as integration issues
and the need for more accurate models, are being addressed.
One important point from this year’s report is that, although generative AI is
advancing quickly, it’s crucial to regularly audit, enhance security measures, and
increase transparency in data usage to sustain its growth and ensure its ethical
deployment.
In conclusion, this year’s report highlights the vital role of continued education,
improved tool integration, and a focus on addressing ethical and privacy
concerns in shaping the future of generative AI.
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Thank you
To everyone who contributed to this report, from our survey respondents to our
amazing contributors.
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Marisa is our Copywriter here at AIAI who loves crafting content to keep readers informed, entertained, and enthralled.
She’s always open to feedback and would be thrilled to hear from you!
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Co-Founder of AI Accelerator Institute
Jordan, Co-Founder AIAI, is a firm believer in a data-driven future led by AI & is passionate about connecting AI experts
and machine scientists from around the world.
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Graphic design and creative lead for The Alliance
Faye is our talented Graphic Designer who specializes in fulfilling all our design needs. She’s in charge of creating the
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