LM and NRES Test Bank
LM and NRES Test Bank
4. Mrs. Carillo, head nurse of Ward B is not well liked by her staff because she has by-passed several senior
nurses when she was appointed as head nurse. She has just been appointed in the hospital a year ago
upon the recommendation of her uncle who is the hospital’s chief comptroller. How can Mrs. Carillo work
with his staff so that they will attain the goals of the hospital?
A. Ignore the feelings of her staff and do her responsibilities well.
B. Talk to the staff and explain that her uncle has nothing to do with her promotion.
C. Emphasize on the need for team effort and a genuine concern to do good.
D. Meet the staff for a gripe session to clear things out.
5. When providing feedback to a subordinate who needs a change in behavior, Mrs. Carillo should:
A. Identify the behavior which needs to be changed.
B. Document the bad behavior
C. Be assertive
D. Explore other possibilities to change the behavior.
6. When Mrs. Carillo evaluates the performance of her staff, she is engaged in:
A. Planning
B. Organizing
C. Directing
D. Controlling
9. When Mrs. Carillo communicates expectations about a task to be completed, then delegates the task, she is:
A. Planning
B. Organizing
C. Directing
D. Controlling
11. In the selection of nursing personnel, she steps should she take?
1. Recruitment
2. Interview
3. Selection
4. Introduction
5. Orientation
A. 1, 3, 2, 4, 5
B. 1, 2, 3, 4, 5
C. 1, 3, 2, 5, 4
D. 1, 2, 4, 5, 4
12. The process of actively seeking out or attracting applicants for existing position is:
A. Staffing
B. Recruitment
C. Selection
D. Hiring
16. When Dr. Monzon engages in selecting her staff, she is engaged in:
A. Planning
B. Organizing
C. Directing
D. Controlling
17. To assure effective communication, which guideline should Dr. Monzon least observe?
A. Communicate with the same people on the same level.
B. See to it that the line authority is clear.
C. Promote the interest of the subordinates.
D. Keep adequate reports
18. Dr. Monzon involved her staff in strategic planning. Strategic planning clarifies the following:
1. Beliefs and values
2. Strengths and weaknesses
3. Opportunities and threats
4. Direction of the organization
A. 1, 2, 3, 4
B. 1 and 4
C. 2 and 3
D. 4 only
20. If Dr. Monzon wants to succeed as DON, which characteristic is important to develop?
A. Budgeting skills
B. General nursing skills
C. Good relations with the doctors
D. Human management skills
21. Dr. Monzon understands that one of the following statements is true about management.
A. An organizational chart can provide guidelines for staffing
B. Staffing procedure is the same for all health agencies
C. Job descriptions may not be written as long as they are understood
D. Budgeting is not the DON’s responsibility.
22. Which is the most important communication skill that Dr. Monzon should demonstrate?
A. Listening skills
B. Affirmation
C. Questioning
D. Assertiveness
24. People may become leaders because they possess inspirational quality that makes others feel better in
their presence. This theory is:
A. Charismatic theory
B. Trait theory
C. Great Man theory
D. Situational theory
25. Dr. Monzon familiarized herself with the different theories of leadership so that she may adopt the
most suitable approach to varied situations. Which theory would assist her most?
A. Charismatic theory
B. Trait theory
C. Great Man theory
D. Situational theory
26. Which type of power is used when Dr. Monzon mentors her supervisors?
A. Influence
B. Coercive
C. Referent
D. Expert
27. Which type of power is used when Dr. Monzon recommended her staff for promotion?
A. Legitimate power
B. Reward power
C. Coercive power
D. Expert power
28. The process of selecting one course of action from alternatives is:
A. Delegating
B. Evaluating
C. Leading
D. Decision making
29. A graphic method that can help visualize the alternatives and information needs for a specific problem is:
A. Decision technologies
B. Graphs
C. Decision tree
D. Diagram
30. Dr. Monzon nods her head as a gesture of approval during the supervisor’s meeting. This form of
communication is a:
A. Verbal communication
B. Non-verbal communication
C. Diagonal communication
D. Active listening
Situation: Miss Connie Serna is the new Assistant to the Director of Nursing for Training in a tertiary hospital.
She initially conducted a needs assessment to gather data on the staffs’ training needs. She has three Training
Supervisors who assists her in the Training Department.
31. When the Training Supervisors directly reports to Miss Serna, they are abiding by the:
A. Line structure
B. Staff relationship
C. Coordinating function
D. None of the above
32. Miss Serna created an ad hoc committee headed by one of her training supervisors to conduct a survey
on patient satisfaction. The data gathered will complement the data she has gathered on needs assessment.
An ad hoc committee:
A. can become a permanent feature of a bureaucratic structure
B. can be an informal structure within the organization
C. is a modification of a bureaucratic structure
D. can function independently of the whole organization
33. The continuing liberal education of the whole person to develop her potential fully is:
A. In-service training
B. On the job training
C. Life long learning
D. Staff development
35. The primary purpose of training and development programs is to meet the needs of:
A. Nurses
B. Patients
C. Nurse Accrediting bodies
D. Requirements of the board
Situation: One of the needs found by Miss Serna is on ability to communicate effectively. She decided to develop
a program on learning to communicate effectively.
37. When people are confronted with more messages than they can handle, the condition is:
A. Burnout
B. Overwork
C. Systems overload
D. Grape vining
38. A part of the program is about how to handle a grape vine in the nursing service. A grape vine refers to:
A. an informal method of communication co-existing with formal methods.
B. a communication which moves fast, often distorted, fragmentary, and incomplete
C. communication moving in all directions
D. All of the above
39. When a false rumor is spreading within the nursing personnel, the best approach is:
A. Call the nursing personnel together and tell them it is not true
B. Ignore the rumor, knowing it will pass
C. Find out who spread the rumor
D. Create another rumor
Situation: Mr. Luis Medina is the head nurse of St. Catherine Ward, a 30 bed capacity surgical ward. His ward
has been crippled with understaffing due to the resignation of several staff that collectively left for a job in the
United States. In addition, the current economic crisis gave way to a “freeze hiring” policy.
41. The method of nursing care delivery that Mr. Medina may utilize is:
A. Case method
B. Functional method
C. Team nursing
D. Primary nursing
44. Which method of nursing care delivery features a nurse who takes care of her patient from admission to
discharge?
A. Case method
B. Functional method
C. Team nursing
D. Primary nursing
45. When there are different levels of nursing personnel with different educational preparation, what method of
nursing care delivery can be used?
A. Case method
B. Functional method
C. Team nursing
D. Primary nursing
Situation: To be able to lead effectively, Nursing Supervisor Mila Ortiz knows that she must be able to master
the different theories of leadership. She decided to read more about them.
46. Ms. Ortiz recognizes that leaders need to be adaptable. This is the view of:
A. Great Man Theory
B. Charismatic Theory
C. Trait Theories
D. Integrated Leadership Model
48. The following were identified by Fiedler as aspects of a situation that structure the leader’s role. Which is the
exception?
A. Leader-member relations
B. Task structure
C. Maturity of the followers
D. Position power
49. When Ms. Ortiz facilitates tasks by minimizing obstructions to the goals, she is applying which theory?
A. Path Goal Theory
B. Life Cycle Theory
C. Situational Theory
D. Great Man Theory
Situation: Ms. Ortiz also realized that she must fully understand the different leadership styles. She also read
more about the different leadership styles.
52. When Ms. Ortiz uses rules and regulations to run her units, she is:
A. Autocratic
B. Bureaucratic
C. Democratic
D. Laissez Faire
53. She was called by one of her head nurses to supervise them during a “Code Blue”. She realized that she needs
to be:
A. Autocratic
B. Bureaucratic
C. Democratic
D. Laizzes faire
54. Another of her head nurse has worked in the hospital for 5 years, most of the staff nurses in the unit has
been working for 3 – 4 years. Ms. Ortiz may become:
A. Autocratic
B. Bureaucratic
C. Democratic
D. Laissez faire
55. The manner and approach of providing direction, implementing plans, and motivating people is:
A. Leadership style
B. Leadership model
C. Leadership
D. Management
56. When people become leaders or managers, they will possess power. What is power?
A. Power is the ability to lead.
B. Power is the ability to manage.
C. Power is the ability to impose the will.
D. Power is the ability to take control.
58. When a Director of Nursing gives low performance evaluations to those who do not obey her, she is utilizing
what form of power?
A. Legitimate power
B. Reward power
C. Coercive power
D. Expert power
59. When the Dean provides incentives to those who follow her orders, she is utilizing:
A. Legitimate power
B. Reward power
C. Coercive power
D. Expert power
60. Miss Paolo is well liked by her co-workers. It is easy for her to get her requests. What form of power does she
possess?
A. Legitimate power
B. Referent power
C. Expert power
D. People power
62. The process of selecting one course of action from alternatives is called:
A. Decision making
B. Decision analysis
C. Decision plan
D. Decision rules
64. A graphic method that can help visualize alternatives available, outcomes, risks and information needs for
a specific problem is:
A. Decision technology
B. Decision alternatives
C. Decision tree
D. Decision making
66. A traditional line of communication from the superior to the subordinate is called:
A. Downward Communication
B. Top down approach
C. Downward trend
D. Traditional communication
69. When student nurses and their clinical instructor conduct a conference in the corridors of the ward, they are
most likely to have which barrier to communication?
A. Personal barrier
B. Emotional barrier
C. Physical barrier
D. Language barrier
71. The kind of conflict that occurs within the individual is:
A. Intrapersonal conflict
B. Interpersonal conflict
C. Extra-institutional conflict
D. Inter-departmental conflict.
72. Nurse Sheryl believed that Nurse Arlene’s ideas about evidence based practice were correct, she agreed.
The kind of conflict resolution used is:
A. Compromise
B. Competition
C. Accommodation
D. Smoothing
74. When relationships are important, the most feasible approach to conflict resolution is:
A. Avoidance
B. Smoothing
C. Accommodation
D. Compromise
75. When one does not take a position regarding the conflict, one is using:
A. Avoidance
B. Smoothing
C. Accommodation
D. Compromise
76. The process of assigning work from one organizational level to another is:
A. Supervision
B. Delegation
C. Decision making
D. Patient assignment system
77. Which is retained when a head nurse delegates a task to a UAP?
A. Accountability
B. Authority
C. Justice
D. Security
86. What audit is performed while the client is receiving the services?
A. Retrospective audit
B. Concurrent audit
C. Prospective audit
D. Process audit
87. Nurse Jenna was rated “Very Good” even though she is snobbish and swell headed. She comes to work
on time and finishes all her work with good outputs. What appraisal system was used?
A. Anecdotal records
B. Management by Objectives
C. Ranking
D. Peer evaluation
88. If Nurse Jenna was rated low, what error of evaluation occurred?
A. Halo error
B. Horn effect
C. Central tendency error
D. Hawthorne effect
89. Nurse Helen is very generous to her co-workers, she is never late however she is very slow and most of the
time goes beyond her duty hours to finish her work. She rated “A”. What error was committed?
A. Halo error
B. Horn effect
C. Central tendency error
D. Hawthorne effect
1. Research is a systematic, controlled and empirical investigation of hypothetical propositions about certain
A. Conflict
B. Phenomenon
C. Situation
D. Issue
3. Research that explores meanings and experiences of people without measuring the phenomenon is:
A. Quantitative research
B. Triangulation
C. Qualitative research
D. Mixed methods research
4. A non-experimental research in which information regarding the activities, beliefs, preferences, and
attitudes of people is gathered via direct questioning is:
A. Survey
B. Interview
C. Correlational study
D. Ex post facto
5. Research that has as its main objective the accurate portrayal of the characteristics of persons,
characteristics or groups and/or the frequency with which certain phenomena occur:
A. Ex post facto research
B. Comparative research
C. Experimental research
D. Descriptive research
9. A critical summary of research on a topic of interest, often prepared to put a Research problem in context:
A. Document analysis
B. Literature review
C. Synthesis
D. Abstracts
10. The way terms are used according to the study is called:
A. Conceptual definition
B. Dictionary definition
C. Operational definition
D. Literature definition
Scenario: A young nursing faculty wants to describe the competencies of nursing graduates in the
Colleges/Schools of Nursing at the National Capital Region across 3 curriculums in the last 3 decades
14. Which are the best sources of data for this study?
A. Records from the Schools and Colleges of Nursing in NCR
B. Government Reports
C. Country Reports
D. Books and Journals
Scenario: A nursing supervisor wants to identify the reasons for the apparent conflict among her head nurses
and staff nurses. She is working in a tertiary hospital in Quezon City.
19. Which are the best sources of data for this study?
A. Records from the Nursing Service Office
B. Incident reports
C. Country Reports
D. Books and Journals
26. Which of the following would be considered disadvantages of using observational data collection methods?
A. Individual bias may interfere with the data collection.
B. Ethical concerns may be increasingly significant to researchers using observational data collection
methods.
C. Individual judgments and values influence the perceptions of the observers.
D. All of the above.
27. In nursing research, questionnaires might be used as an appropriate method for data collection EXCEPT?
A. Whenever expense is a concern for the researcher
B. When a researcher is interested in obtaining information directly from the subjects
C. When the researcher needs to collect data from a large group of subjects who are not easily accessible
D. When accuracy is of the utmost importance to the researcher
28. Which of the following would be considered advantages of using existing records or available data to
answer a research question?
A. The use of available data reduces the risk of researcher bias in data collection.
B. Time involvement in the research study can be reduced by the use of available records or data.
C. Consistent collection of information over periods of time allows the researcher to study trends.
D. All of the above
29. What is the process of translating concepts that are of interest to the researcher into observable and
measurable phenomena?
A. Objectivism
B. Systematization
C. Subjectivism
D. Operationalization
30. Answering research questions pertaining to psychosocial variables can best be answered by using
which data gathering technique(s)?
A. Observation
B. Interviews
C. Questionnaires
D. All of the above
31. What is collection of data from each subject in the same or in a similar manner known?
A. Repetition
B. Dualism
C. Consistency
D. Recidivism
33. In a research study, a participant observer spent regularly scheduled hours in a homeless shelter and
occasionally stayed overnight. The people staying in the were told that this person was conducting a
research study. The researcher freely engaged in conversation and openly observed the homeless. What is
the observational role of the researcher?
A. Concealment without intervention
B. Concealment with intervention
C. No concealment without intervention
D. No concealment with intervention
38. In order to evaluate the adequacy of various data collection methods, which of the following should be
observed in the written research report?
A. Clear identification of the rationale for selecting a physiological measure
B. The problems of bias and reactivity are addressed with observational measures
C. There is a clear explanation of how interviews were conducted and how interviewers were trained
D. All of the above
39. When a research hypothesis is supported through testing, it may be assumed that the hypothesis was
which of the following?
A. Proved
B. Accepted
C. Rejected
D. Disconfirmed
41. The Results section of a research study includes all the following except
A. Hypothesis testing results.
B. Tables and figures.
C. Statistical test description.
D. Limitations of the study.
42. Tables in research reports should meet all of the following criteria except?
A. Clear, concise tables.
B. Restate the text narrative.
C. Economize the text.
D. Supplement the text narrative.
43. The discussion section provides opportunity for the investigator to do all of the following except
A. Describe implications from the research results.
B. Relate the results to the literature review.
C. Make generalizations to large populations of subjects.
D. Suggest areas for further research.
46. Data, in qualitative research, are often collected by which of the following procedures?
A. Questionnaires sent out to subjects
B. Observation of subjects in naturalistic settings
C. Interviews
D. All are correct
47. The qualitative method that uses symbolic interaction as the theoretical base for research is known as
which of the following?
A. Phenomenology
B. Grounded Theory Method
C. Ethnography
D. Historical method
48. What is the qualitative method that attempts to construct the meaning of the lived experience of human
phenomena?
A. Phenomenology
B. Grounded theory
C. Ethnography
D. Historical method
49. What is the qualitative research method most appropriate for answering the question: “What changes
in nursing practice occurred after the Viet Nam War?”
A. Phenomenology
B. Grounded theory
C. Ethnography
D. Historical method
50. What qualitative research method would be most appropriate for studying the impact of culture on
the health behaviors of urban Chinese youth?
A. Phenomenology
B. Grounded theory
C. Ethnography
D. Historical method
51. What are the ways in which one can communicate research results?
A. Publications
B. Presentation in conferences
C. Poster presentation
D. All of the above
Situation: The research team of a 1000 beds Tertiary Hospital is conducting a study on the use of evidence
based practice among the nurses. The study is being conducted in several phases. The members of the team are
being re-oriented to the research process.
56. Titles should be clear, concise, and stated with how many words?
A. 10 substantive words
B. 20 substantive words
C. 30 substantive words
D. 40 substantive words
57. What variable are not studied but affects the results of the study?
A. Independent variables
B. Dependent variables
C. Extraneous variables
D. Organismic variables
58. What variable comes between the dependent and independent variable?
A. Extraneous variable
B. Intervening variable
C. Organismic variable
D. Interfering variable
Situation: The research team attended a short lecture on the ethics of research
63. Which principle imposes a duty on researchers to minimize harm and to maximize benefits?
A. Justice
B. Principle of Human dignity
C. Beneficence
D. Nonmaleficence
64. Which 2 rights of human respondents are the major elements on which informed consent is based?
A. Right to full disclosure and right to self determination
B. Right to anonymity and confidentiality
C. Right to protection from harm and discomfort
D. Right of adults and children
69. The type of hypothesis which is the expectation based on a theory is:
A. Null hypothesis
B. Alternative hypothesis
C. Accepted hypothesis
D. Rejected hypothesis
70. The best design to examine differences in variables in two or more groups which occur in a natural setting is:
A. Correlational design
B. Historical design
C. Comparative design
D. Experimental design
71. Designs which examine changes in the same subjects over an extended period is:
A. Cross sectional design
B. Longitudinal design
C. Cohort studies
D. Quasi-experimental design
73. A threat to experimental validity that occur in studies where randomization is not possible:
A. History effect
B. Maturation
C. Selection
D. Mortality
74. The suspension of the researcher’s preconceptions, prejudices, and beliefs is called:
A. Bracketing
B. Memoing
C. Coding
D. Categorization
78. The ability of the data gathering to test what it is supposed to test is:
A. Validity
B. Reliability
C. Objectivity
D. Neutrality
79. The point on the score scale that is equal to the sum of the scores divided by the number of cases is called:
A. Mode
B. Median
C. Mean
D. Range
80. The part of the written report which includes the design, sample, tool, and data analysis plan.
A. Introduction
B. Literature review
C. Methodology
D. Discussion