The NH Department of Health and Human payments you make for child care while you work), • You

work), • You cannot work due to a permanent physical good cause reasons for non-cooperation with the
Services (DHHS) provides cash benefits to must be below the Payment Standard for your or mental disability and you are getting SSI or child support requirements.
families with dependent children through the family size. SSDI, or are getting VA disability (80% rating or CAN I GET OTHER HELP?
Financial Assistance to Needy Families If you meet the above requirements, your income greater);
will be refigured by subtracting 50% of any income You may also qualify for other DHHS programs
(FANF) Program. • There is no parent in the case. This happens
from work. Your remaining income is again such as medical assistance, SNAP benefits, Child
when the children are being cared for by a
To be eligible for FANF you must live in NH with a compared to our Payment Standard for your family Care Scholarship, or emergency assistance. We
specified relative (other than a parent) who is
dependent child. The child must be deprived of size to see how much of a monthly cash benefit will talk to you about other programs and help you
not getting FANF benefits for themselves; or
parental support or care. In NH, this means a your family will get each month. apply for them.
parent has passed away, left the home, or is • You are temporarily unable to participate due to a
FANF cash benefits are provided twice a month. verified medical condition or you are taking care of WHAT ARE MY RIGHTS?
physically or mentally incapacitated. There are also Each payment is equal to one-half of your monthly You have the right to:
other program requirements that must be met. They someone in your household with a verified medical
cash benefit. condition. • Apply for assistance;
are described below.
You are expected to use your cash benefit to pay WHAT ABOUT SUPPORT FROM MY • Be treated fairly;
HOW DO I APPLY? for food, shelter, utilities, and clothes. You may also CHILD’S NON CUSTODIAL PARENT? • Get prompt payment if eligible;
It’s easy to apply! You can apply by: qualify for Supplemental Nutrition Assistance When you apply for certain categories of FANF, you • Get written notice of the decision on your case
• Going to https://nheasy.nh.gov, and completing Program (SNAP) benefits, medical assistance, child automatically assign to DHHS your rights to child or telling you why your family is not eligible;
an application online; care, or emergency assistance. support payments. This means that you give DHHS
• Ask for a conference and/or an administrative
• Printing out an application from WILL YOU HELP ME FIND A JOB? the right to collect and keep any child support
appeal if dissatisfied with DHHS’s decision, and
www.dhhs.nh.gov/apply-assistance. Then just Yes! The design of the work program, called the money payments made on behalf of anyone in your
to bring a friend or an attorney to this
complete it and mail it in to the Department; or New Hampshire Employment Program (NHEP), household who gets these categories of FANF. If
conference and/or appeal;
minimizes the stigma of public assistance and you are eligible for cash assistance, you will get
• Contacting your local DHHS District Office to assistance whether or not the non-custodial parent • Have your case record kept confidential; and
apply. focuses on work as a positive way to eliminate
poverty and strengthen families. NHEP makes the required child support payments. You • Decide how to use your cash benefit. If you
You must also talk to us about your situation and representatives will help you in your efforts to find must tell us about any child support payments that choose to get your cash grant through an EBT
your needs. During this interview, we will tell you work and become self-sufficient by providing you get directly from the non-custodial parent. If card, you cannot use your EBT card, or cash
about program requirements and benefits. employment and training support services. . If you your child support checks combined with other from your EBT card, at a banned business,
Have the following information with you for all are required to participate in NHEP, you must income are higher than your cash benefit, your which are businesses in which greater than
members of your family when you talk with us: participate. If you refuse to participate, or refuse to assistance will stop and you will get the child 50% of visible inventory is alcohol, any gaming
accept and keep a suitable job, the amount of your support payments instead. establishment, or businesses in which greater
• Proof of all income in the household;
cash benefits may be reduced or may end. If you If you get child support and it is assigned to and than 50% of visible inventory being sold or
• Information about cash on hand, checking and rented is material considered adult-oriented
savings accounts, stocks and bonds; are not required to participate, you are encouraged kept by DHHS, it will be used to determine
to do so, as a volunteer. eligibility, but not the amount of your cash benefit. If entertainment per RSA 650:1, III. Using your
• Certificates of deposit, ownership of all vehicles you are no longer eligible for a cash benefit any EBT card or cash from your EBT card at a
owned by household members, and any other WHAT HAPPENS WHEN I GET A JOB? child support DHHS gets will be sent to you. banned business will result in a cash penalty
resources; Once you obtain employment, for each dollar that per RSA 167:7-b and He-W PART 608.
DHHS will help you get a legal order of child
• Social Security cards. If any members do not you earn, your FANF cash benefit will only
support, and help you establish paternity, if
Ask Questions
have a number, that person will have to apply decrease by 50 cents. If your FANF cash stops If you are not satisfied with the information and
necessary. If you do not have a court order for child
for one through the Social Security because of your increased earnings, you may decisions of DHHS, please ask questions. If you still
support, you must cooperate with the Bureau of
Administration; and qualify for up to 12 months of Extended Medical are not satisfied or do not understand, ask to see a
Child Support Services (BCSS) to help identify and
• Court orders about divorce, custody, and/or Assistance (EMA) and may still be eligible for child supervisor. Help and assistance can be found in
locate the non-custodial parent. If you get cash
child support. care and SNAP benefits. your DHHS District Office. Call, write, visit our
assistance and do not cooperate, your cash benefit
website, or go to the Office to ask questions and
HOW MUCH WILL MY CASH BENEFIT BE? WHAT IF I CAN’T WORK? will be reduced or may even end.
learn about the program rules.
We compare your household’s monthly income to If you are aged 16 to 60, you are expected to If you have good cause reasons for not cooperating
in identifying and locating the non-custodial parent, Administrative Appeals
the Payment Standard for your family size. To participate in NHEP unless exempt. You might be
such as family/domestic violence, or your current You may ask for an appeal if you disagree with any
qualify for FANF cash, your gross monthly income found exempt from NHEP when:
legal proceedings for adoption are pending, DHHS action taken in your case. This includes decisions
from working, less 20%, is added to any other • You are age 60 or older;
may not pursue child support or reduce your cash on work requirements. At the administrative appeal,
income you have (including child support), minus
certain expenses and other deductions (such as benefit. We will talk to you about this and explain
you can explain to the appeals officer why you Report Any Changes If You Have Any Questions... Please contact
disagree with an action being taken. You must tell DHHS promptly of any changes that 1-844-ASK-DHHS (1-844-275-3447) or your
Discrimination might affect your eligibility. This includes: local DHHS District Office.

Financial
DHHS decides each case based on the facts. If you • Changes of address or phone numbers;
feel you have been discriminated against because DEPARTMENT OF HEALTH AND HUMAN
of age, sex(including gender identity and sexual • Changes in your family’s income and property, SERVICES DISTRICT OFFICES
such as earnings, Social Security benefits, or BERLIN LITTLETON

Assistance
orientation), race, creed, color, marital status,
familial status, disability(physical or mental), money from insurance settlements; 650 Main St. Ste. 200 80 North Littleton Rd.
Berlin, NH 03570 Littleton, NH 03561
religion, national origin, political affiliation or belief, • Changes in your family’s status, such as if a
603-752-7800 or 603-444-6786 or
contact the Ombudsman of the NH DHHS, 129 child’s parent returns home or becomes able to 800-972-6111 800-552-8959

To Needy
Pleasant Street, Concord, NH, 03301-3857; work, or someone leaves home, marries, or [email protected] [email protected]
telephone (603) 271-6941 or 1-800-852-3345, ext. quits school; and CLAREMONT MAIN
6941. There can be no retaliation against you for • Changes that affect a work requirement. Physical: Centralized Scanning Unit
having made this contact. 404 Washington St. PO Box 181

Families
You must report these changes as soon as Claremont, NH 03743 Concord NH 03301
WHAT ARE MY RESPONSIBILITIES? possible, but no later than 10 calendar days after Mailing: 844-275-3447 or 603-271-
Tell The Truth they happen. Delays in reporting and verifying 136 Maple Avenue, Suite 9700
You must give true answers to all questions we ask. changes may result in your getting benefits or 100, Claremont, NH 03743 [email protected]

(FANF)
services in error. You must pay back any benefits or 603-542-9544 or
We will check what you tell us to make sure it is
services received in error, regardless of whether 800-982-1001
true. If you do not tell us the truth, you will not get [email protected]
assistance. you made a mistake in the information you gave, or
CONCORD MANCHESTER
failed to give, to us. 40 Terrill Park Dr. 1050 Perimeter Rd. Ste 501
Provide Proof
You must give proof of the amount of income your WHAT ABOUT OVERPAYMENTS AND Concord, NH 03301 Manchester, NH 03103
UNDERPAYMENTS? 603-271-6200 603-668-2330 or
family gets, the value of resources you own, your
800-322-9191 800-852-7493
housing costs, your address, your identity, your If for any reason you are paid more money than you [email protected] [email protected]
citizenship status, and any other factors that could should have gotten, you must pay back the amount CONWAY ROCHESTER
affect your eligibility or amount of your cash benefit. of money that you should not have gotten. This is 71 Hobbs St. 150 Wakefield St. Ste 22
Be Educated true even if the overpayment was DHHS’s mistake. Conway, NH 03818 Rochester, NH 03867
If you ever get less than you were supposed to get, 603-447-3841 or 603-332-9120 or
You must read all notices you get from us and
respond (if required) by the due date indicated. It is you will be paid the extra amount you are owed. 800-552-4628 800-862-5300 Department of Health and
[email protected] [email protected]
your responsibility to know the eligibility THERE ARE STIFF PENALTIES FOR FRAUD! KEENE SEACOAST Human Services
requirements for the programs of assistance you If you purposely make false or misleading 111 Key Rd. 19 Rye St. Bureau of Family Assistance
get, and to follow the rules of the program. statements, provide false information on a signed Keene, NH 03431 Portsmouth, NH 03801
written statement, or fail to report your true 603-357-3510 or 603-433-8300 State Office Park South
circumstances to get cash or medical benefits, you 800-624-9700
[email protected]
800-821-0326
[email protected]
Brown Building,
will be prosecuted to the full extent of the law. If you
lie in order to get assistance in two or more states
LACONIA SOUTHERN 129 Pleasant Street
65 Beacon St. West 26 Whipple St.
at the same time, you will not be allowed to get Laconia, NH 03246 Nashua, NH 03060
Concord, New Hampshire 03301
assistance for 10 years. 603-524-4485 or 603-883-7726 or
HOW CAN I GET MORE INFORMATION? 800-322-2121 800-852-0632
[email protected] [email protected] www.dhhs.nh.gov
This pamphlet was designed to give you general
TDD Access:
information about FANF. Please contact your local
Relay NH 1-800-735-2964
DHHS District Office for more information. This institution in an equal opportunity provider.
or 711

BFA Form 77a

Rev 07/24
BFA SR 24-19