Started on Thursday, December 22, 2022, 4:20 PM

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State Finished
Completed on Thursday, December 22, 2022, 4:29 PM
Time taken 9 mins 43 secs
Grade 25.00 out of 25.00 (100%)
Feedback A minimum of 19 correct answers is required to pass.
Congratulations, you passed the quiz AIOps Fundamentals
Level 1!
•
• AIOps Fundamentals Level 1 Quiz

Question 1

Correct

1.00 points out of 1.00

You asked your client how they allocate server and network resources. The client
noted how they rely on forecasting methods. What scenario leads to a dynamic
business through capacity-based forecasted data?

The infrastructure will always be over provisioned causing the business to

spend more money than necessary.
At any point in time the infrastructure is either over provisioned (business 


spending more money) or under provisioned (app performs poorly).

Demand for applications is dynamic, but allocation is static and never
requires an IT operator to change.
Demand for applications is static and thus no intervention is required by IT
operations.
Question 2

Correct Back Next

1.00 points out of 1.00

You are returning from a meeting with procurement at a client's headquarters, you
meet the CIO in front of the elevator. While riding down, she asks: "I heard IBM is a
market leader in the AI space. Can you list the top three bene�ts AI can provide us
for IT Operations?" What three would you pick?



• Faster decision making
• Better resource optimization
• Proactive problem resolution

• Incident impact avoidance

• Fewer headcounts needed
• Automated risk scoring

• Automated DevOps
• Embedded security controls
• Proactive reporting

• Automated resourcing actions

• Better promotion decisions
• Faster service provisioning

Question 3

Correct

1.00 points out of 1.00

Cloud Pak for Watson AIOps has the capability to ingest real time structured and
unstructured data feeds. Which of the following is a correct set of structured data?



• Events
• Alerts
• Metrics
• Topology

• Logs
• Tickets
• Alerts

• Events
• Alerts

• Topology
• Tickets
Question 4

Correct Back Next

1.00 points out of 1.00

You're monitoring a Webex demo while your team is presenting an Instana demo.
The client's CIO walked in late to the meeting and posted this question: "Can you
explain in a sentence what problems can be addressed and solved by Instana?"
How do you respond?

Merge structured and unstructured data

Find the root cause of issues that are masked by large volumes of 


monitoring data.
Assure application performance by utilizing a dynamic consumption-based
model.
Surface anomalies within an existing ChatOps environment

Question 5

Correct

1.00 points out of 1.00

A client asks you about the term "ChatOps", noting that they are hearing it used
more and more these days, but their team isn't quite clear on what it actually is.
What is the best way to describe the term "ChatOps"?

This term describes the role in IT operations organizations responsible for

briefing other team members with the current status of issues in the "War
Room".
This term describes the integration of operations tools with 


communication platforms like Slack so that teams can easily manage the
flow of their work in one place.
This term is the code name of the AI engine leveraged by the Cloud Pak for
Watson AIOps solution.
This term is a paradigm or a set of practices that empowers developers to
perform infrastructure configuration tasks.

Question 6

Correct

1.00 points out of 1.00

There are many challenges faced by CIOs and IT operations teams, one being
critical operations expertise. What statement best summarizes this speci�c
challenge?

50% of full-time employees have 50% of critical operations expertise.

Over 90% of full-time employees have 90% of critical operations expertise.
Only 10% of full-time employees have 90% of critical operations 


expertise.
Critical operations expertise is not considered a problem in most
businesses.
Question 7

Correct Back Next

1.00 points out of 1.00

You are preparing to host an AIOps workshop for your clients. To attract more
attendees, you want to list IT challenges that AIOps can help solve. Which one will
you pick?

Increasing focus on data privacy and regulatory compliance forces IT Ops to

spend too much time on security reporting.
Without AI-based machine learning, IT teams cannot progress with
application modernization.
IT complexity has stretched the ability of Ops teams to understand data 


and respond quickly across any environment.

he rising number of service tickets opened by end-users requires robotic
process automation to process them.

Question 8

Correct

1.00 points out of 1.00

A Cloud Pak for Watson AIOps license gives clients the flexibility to install multiple
modules that deliver key functionality to their business. This gives clients a way to
start and grow their AIOps eminence. What is the role of the Metric Manager?

It is a module providing performance metric anomaly detection across 



different sources.
It is one of the versions of the AI engine (Imperial Manager is the other
version of that module).
It is a module providing log data anomaly detection across different sources.
It is module responsible for the long-term warehousing of the performance
metrics for reporting.

Question 9

Correct

1.00 points out of 1.00

One of the three entry points to the AIOps portfolio automatically ingests
observability metrics, traces, and events. This entry point then contextualizes
application, service, and infrastructure interdependencies so clients can take
intelligent action on any issue. What provides these capabilities?

IBM Cloud Pak for Watson AIOps

Instana 


Turbonomic
None of the entry points
Question 10

Correct Back Next

1.00 points out of 1.00

What problems can be addressed and solved by Turbonomic?

Find the root cause of issues that are masked by large volumes of monitoring
data.
Surface anomalies within an existing ChatOps environment.
Assure application performance and resource allocation by utilizing a 


dynamic consumption-based model.

Merge structured and unstructured data

Question 11

Correct

1.00 points out of 1.00

A Site Reliability Engineer (SRE) working at your client texts you and says they
urgently need to know: "What types of data can be ingested by Cloud Pak for
Watson AIOps to help with predictive resolution?" What is the best line to text
back to them?

Any structure and unstructured data including images and video streams.
Only text logs formatted as XML or JSON.
Structured: like events, metrics, topology data, and unstractured, like 


tickets or logs.
Any events and metrics that are compatible with Netcool Operations
Insights.

Question 12

Correct

1.00 points out of 1.00

What is the concept of supply-demand driven relationships between layers of the

application stack?

It is a supply chain that starts with the layer containing virtual machines and
ends with the network.
It is a supply chain that starts with business applications that consist of 


transactions running across a diverse set of services.

It is a supply chain that starts with a layer consisting of containers and
virtual machines.
It is a supply chain that starts with the layer containing physical servers, disk
arrays, and the network.
Question 13

Correct Back Next

1.00 points out of 1.00

A Business Partner wants to enhance their offering with IBM AIOps solutions. They
ask, "How can IBM's AIOps solutions transform ITOps challenges to ITOps
advantages? What is the best answer?

AIOps shifts focus from infrastructure-centric IT operations to 



applications and application owners. The application-centric approach

focuses on what matters most to IT and business performance.
AIOps platforms combine big data and Machine Language (ML) functionality
to replace all primary IT operations functions.
AIOps eliminates humans from IT operations so it removes the risk of
human errors.
AIOps helps with business process automation, so ITOps challenges
become less important.

Question 14

Correct

1.00 points out of 1.00

Cloud Pak for Watson AIOps is comprised of several functional modules. Each
module has a speci�c capability and they all work together to bring operational
insights to the client. What module manages the detection of log anomalies,
performs triage, and correlates data?

ChatOps
AI Manager 


Event Manager
Metric Manager
Question 15

Correct Back Next

1.00 points out of 1.00

You are presenting to a client and speci�cally talking about how to put their
applications on autopilot. What are the 3 main things you tell them to focus on in
order to enhance IT delivery?

• Automated deployment
• Incident management
• Application optimization



• Deep observability
• Resource optimization
• Proactive resolution

• Agile integration
• Site reliability
• DevOps

• Proactive problem management

• Observability
• Network management

Question 16

Correct

1.00 points out of 1.00

What is the name of the practice that combines big data and Machine Learning
(ML) functionality to enhance and transform all primary IT operations functions,
including availability and performance monitoring, event correlation and analysis,
and IT service management and automation?

ChatOps
Site Reliability Engineering
AIOps 


DevOps
Question 17

Correct Back Next

1.00 points out of 1.00

You're talking to a client about the potential for AIOps to completely transform the
way clients run their digital business. In your discussion, the client talks about how
they currently collect and organize operational data and come up with a plan to
address any incidents that may arise. This response indicates what level on the
AIOps continuum?

Predictive
Simplified
Proactive
Reactive 


Question 18

Correct

1.00 points out of 1.00

You are talking to a client about how infusing AI automation into their IT
operations is a major opportunity for them to advance their digital transformation
and outpace competitors with better service delivery. What do you explain as the
top reason to consider AI as part of their operations?

Hardware consolidation
Bleeding edge technology
Personnel consolidation
Efficiency and cost 


Question 19

Correct

1.00 points out of 1.00

One of the three entry points to the AIOps portfolio uses Natural Language
Processing (NLP) and Machine Learning (ML) to assist clients to detect and
diagnose application and IT infrastructure related issues. What provides these
capabilities?

None of the entry points

Instana
Turbonomic
IBM Cloud Pak for Watson AIOps 

Question 20

Correct Back Next

1.00 points out of 1.00

You are responding to a request for proposal (RFP) where the client requested
information on how the IBM AIOps platform improves mean time to resolve
(MTTR)? How do you respond?

MTTR is marginally improved by combining Instana observability and site

reliability engineering (SRE) best practices.
Cloud Pak for Watson AIOps machine learning algorithms improve MTTR by
80%.
Instana only helps with mean time to detect (MTTD).
Instana is capable of real-time detection and mapping of all the 


interdependencies to reduce risk and decrease MTTR by 50%.

Question 21

Correct

1.00 points out of 1.00

Which of the following client pro�les would be considered a good prospect for an
AIOps discussion?

Cloud-native architecture with a focus solely on cost management.

Cloud-native architecture with microservices, Kubernetes and/or 


containers. Over 500 workloads.

No desire to move to a cloud-native architecture. Less than 500 workloads.
A focus solely on performance management. Less than 500 workloads.

Question 22

Correct

1.00 points out of 1.00

In the Q&A session after presenting AIOps fundamentals to your client, the IT
Operations manager tells you: "It sounds interesting, but I don't think we are ready
for Watson AIOps yet. My main challenge right now is a lack of visibility into the
performance of our hybrid applications." How should you answer?

"All clients initially say that, but when you implement log anomaly detection
with Cloud Pak for Watson AIOps, you won't need to worry about your
application performance anymore."
"I understand. I'll check with you next year if you are ready for AIOps."
"Instana is likely the right first step on your AIOps journey. When your 


observability needs are addressed, you can then enhance the solutions
with additional elements."
"You should start with Application Resource Management (ARM).
Turbonomic will fix any application performance issues before they occur."
Question 23

Correct Back Next

1.00 points out of 1.00

One of the three entry points to the AIOps portfolio helps clients operationalize automation with patented algorithms and analyt
these capabilities?

None of the entry points

Instana
IBM Cloud Pak for Watson AIOps
Turbonomic

Question 24

Correct

1.00 points out of 1.00

Turbonomic can build the complete supply chain of an application with data from:

Application resource management (ARM) tools

DevSecOps tools
Site reliability engineering (SRE) tools
Application performance monitoring (APM) tools
Question 25

Correct Back Next

1.00 points out of 1.00

AIOps is a relatively new concept that is growing rapidly. What competitors are you most likely to encounter when positioning Clo
AIOps to help a client transform their operational environment from a reactive to proactive resolution?

• BluePrism
• UIPath
• SAS
• Accenture

• VMware
• Microsoft
• Google
• AWS

• Moogsoft
• Splunk
• BigPanda
• loom

• Cisco
• Intel
• Oracle
• HPE