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Customer Property Procedure

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Fafa Swart
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0% found this document useful (0 votes)
29 views

Customer Property Procedure

Uploaded by

Fafa Swart
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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[Full Client Name Reg Caps]

Procedure: [Customer Property Proc. Title]


Rev. [Rev Number]

Procedure: [Customer Property Proc. Title]


1.0 SUMMARY
1.1. The purpose of this procedure is to define the requirements for controlling, using and protecting
property owned by customers, suppliers or subcontractors.
1.2. Such property includes materials, product, equipment and tooling, as well as intellectual
property.
1.3. The [who?] is responsible for implementation and management of this procedure.
2.0 REVISION AND APPROVAL
Rev. Date Nature of Changes Approved By
[Rev [Procedure
[Date of Issue] Original issue.
Number] Approver Name]

3.0 PROCEDURE
3.1. [Short Client Name] occasionally works with items provided by customers, suppliers or
subcontractors. These may include:
 [List types of third party property here; the following are examples]
 Products
 Tooling
 Measurement equipment
 Intellectual property, such as drawings, specifications
 More
 More
3.2. Physical customer property is identified with the customer name and any applicable identifiers.
Where deemed appropriate, such property may be physically secured in locked, limited-access
areas.
3.3. If the property requires calibration and/or preventive maintenance, the responsibilities and
methods for such will be negotiated with the customer and documented.
3.4. If the amount of third-party property stored in-house becomes significant, the [who?] will
develop and maintain a log of customer property to maintain an accurate inventory.
3.5. Such third-party property shall be preserved as if the items were owned by [Short Client Name],
in accordance with the procedure [Preservation Proc. Title].

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[Full Client Name Reg Caps]
Procedure: [Customer Property Proc. Title]
Rev. [Rev Number]

3.6. For intellectual property (documentation, software, etc.) these are maintained to ensure
ongoing legibility and good condition.
3.7. Such intellectual property is stored on the server and identified by the customer name [<-
modify as necessary], and protected from accidental deletion or alteration, as well as protected
from unauthorized access.
3.8. Electronic versions of customer-provided intellectual property are maintained on secure,
backed-up company servers.
3.9. In all cases, damage or loss of customer property will be promptly reported to the customer for
disposition or instruction.

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