'

STARTING UP B How often do you travel? Where do you like to go? Do you ever travel
on business?

l!I When you travel, which of the following do you like or not like?
Write sentences.
I love meetiri9 rielN people. I dori't like flyiri9.
I like eatiri9 rielN food. I J.,ate cJ.,eckiri9 iri.
I dori't mi rid packiri9 a care.
• checking in • being away from home
• waiting for luggage • travelling to the airport/station
• going through security checks • meeting new people
• speaking a foreign language • flying
• packing a case • eating new food

Can you add any others?

II �l) CDl.47-1.54 Listen to extracts 1-8. Where (a-e) can travellers hear or say
these things?
a) in a taxi b) at an airport c) at a railway station d) at a hotel e) on a plane
1 .. L 2 ..... 3 ..... 4 ..... s ..... 6 ..... 1 ..... s .....
36
 --·-----

UNIT 4 .... TRAVEL

El �>» co1.ss-1.ss Listen to each part of the recording. Then answer these
questions.
Part 1

1 What time is the next train to Manchester?

Part 2

2 Which flight is boarding at gate 23?

Part 3

3 What time does the train leave?

4 Which platform does it leave from?
Part4

5 The passenger chooses a flight. What time does it leave?

6 When does the flight arrive?
7 What is the flight number?
8 Which terminal does it leave from?

m People often do these things when they travel. Match the verbs (1-5, 6-10)
with the correct phrases (a-e, f-j).
1 buy a) security 6 watch t) a hotel room
�
2 confirm b) a ticket 7 take g) some shopping
3 collect c) at the check-in 8 book h) at the hotel
4 go through d) their flight 9 do i) an in-flight movie
5 queue e) their luggage 10 check in j) a bus or taxi

a Work in pairs. Put actions 1-10 from Exercise B in order.

1 bvy a ticket, 2 book a J.,otel room, ...

liJ Complete the sentences below using the nouns from the box.
bill beekiflg call centre flight luggage
passport password receipt reservation seat

At the ticket office At the hotel

1 I need to change my -���ki119.. 8 I have a ............ for two nights. My

name's Burkhard.
2 Is there a direct ............ ?
9 Can I have an alarm ............ at 6.45,
At the check-in desk
please?
3 Can I take this as hand ............ ?
10 I'm checking out today. Can I have the
4 Can I have an aisle ............ ? ............ , please?
5 Which way is control? 11 Can I have the ............ for the Wi-Fi,
please?
In a taxi

6 Please take me to the city ............ .

7 Can I have a ............ , please?

II You are expecting a visitor to your company. You need to check your
information. Work in pairs.

W
See the DVD-ROM�
Student A: Turn to page 131.
for the i-G/ossary.
Student B: Turn to page 138.

37
UNIT 4 TRAVEL

a
H

�» CDl.59 Listen to the first part of an interview with Liz Crede and answer
A business these questions.
traveller 1 Why does she travel to a) Amsterdam? b) Singapore and Chicago?
2 How often does she travel to a) Amsterdam? b) Singapore and Chicago?
3 What is Liz's favourite business location, and why?

I] Liz says she likes flying business class and she likes staying in the same
hotel. In pairs, predict why she likes doing those two things.

Liz Crede
11 �»to ExerciseListen
co1.60
B.
to the second part of the interview and check your answers

0 m
Watch the
interview on In pairs, discuss this question.
the DVD-ROM. Where would you most like to go for a business conference, and why?

jfJ:ta'tidii·ii·ti� • We use can to say we are able to do something.

can/can't He can program a computer.
I can't speak French.
irLanguage.com • We also use can to talk about what is possible.
'Can I get a snack in the bar'?' 'Yes, you can. It serves food until 11.'
'Can I fly direct from Baltimore to Moscow?' 'No, you can't. You need to go via
New York or Atlanta.'
=page148

IEI Ask people in your class about the languages they can speak.
A: Can yov 5peak Japane5e?
B: No, I can't

Work in pairs. Try to remember the languages people can and can't speak.
JoJ.,n can 5peak En9li5J., and German, bvt J.,e can't 5peak CJ.,ine5e.

l!I Put this dialogue into the correct order.

Paul: Hi, Judith. D
Judith: Well, I can't do Thursday, but Friday is OK. D
Paul: Paul Robinson speaking. II]
Judith: Oh, hello, Paul. This is Judith Preiss here. [TI
Paul: I'm sorry, Judith, I can't. But I can make Thursday or Friday. D
Judith: Paul, I'm calling about that meeting. Can you make next Wednesday? D
Paul: Of course. I can pick you up from the station if you like. D
Judith: Ten o'clock's fine. Oh, and can I bring my colleague, Sabrina?
You met her at the conference. D
Paul: OK. Friday it is. Can we meet in the morning- say 10 o'clock? D
Judith: Great. See you on Friday. Bye. D
II �» co1.61 Listen and check your answers.

38
 UNIT 4 .... TRAVEL

liJ Look at the dialogue in Exercise B. Write questions beginning with can.
Can JvditJ, and Pavl meet on Friday?

Work in pairs. Ask each other your questions. How much can you remember?
A: Can Pavl meet JvditJ, on Wedne>day?
8: No, J,e can't

D �» co1.61 Listen to the dialogue again. Then practise it with a partner.

a Complete the e-mail that Judith writes to Sabrina about the arrangements.

To: Sabrina Monti

From: Judith Preiss
Subject: Meeting with Paul Robinson

Sabrina
I called Paul Robinson about the meeting. He says he ............1 make it on
Wednesday, but he ............2 do ............3 at 10 o'clock. He says of course you
............4 come with me! And he ............5 pick us up from the ............8•
. • .. . . ......7 you text me today and let me know if Friday is still OK for you?
I don't think we need to meet before Friday. We ............8 go through my notes
for the meeting on the train.

See you then,

Judith

Iii Work in pairs. Role-play this situation.

Student A: See below.
Student 8: Turn to page 137.

Student A
Part 1
You plan to visit one of your company's overseas offices for a week. Student 8 works
there. Ask him/her for this information:
• rent a car at the airport?
Can I rent a car at tJ,e airport?
• change money at the airport?
• walk from the hotel to the office?
• use the Internet at the office?

Part2
A visitor from head office (Student 8) contacts you about a visit. Use these notes to
answer his/her questions.
8: Can I v>e a compvter?
A: Ye>, yov can. Yov can V>e tJ,e compvter in my office.
• No, .... It's better on Wednesday.
• No, ... . The office isn't open until 9 a.m.
• Yes, ... , but it's very busy at lunchtime.
• Yes, .... You can use the computer in my office.

39
UNIT 4 H TRAVEL

El What kind of hotel do you like to stay in when you are on holiday or
Business hotels on business?

IJ Tick (..r) the facilities you expect to find in a business hotel.

beauty salon gift shop business centre
health club childcare service tennis courts

concierge desk restaurants coffee shop

II Underline the words from Exercise B in the text below.

l:J Take turns to ask and answer questions about the Hilton Tokyo.
1 check your e-mail in your room?
A: Caf\ yov cJ..eck yovr e-mai lif\ yovr room ? B: Yes-, yov COT\.
2 swim outside at the hotel?
B: Caf\ yov s-wimovts-ide attJ..e J..otel? A: No, yov Caf\'t
3 play tennis at the hotel?
4 eat Chinese food in the Musashino?
5 host a dinner for 1,500 people?
6 use the health club at night?
7 get from Narita Airport direct to the hotel?
,rl ..>nnu· 1e c.:um

Guests can swim in the hotel's indoor The Musashino serves Japanese
pool, play tennis on one of the two specialities. Le Pergolese offers French
rooftop tennis courts, or relax in the cuisine. Guests can try Chinese food
jacuzzi and sauna in the hotel's 24- at the Dynasty and order a midnight
hour health club. snack at the Marble Lounge.
Guests can visit nearby Tokyo
attractions, including Yoyogi Park,
the Meiji Shrine and the Imperial
Palace. For guests with children,
the Tokyo Disney resort is about 20
kilometres from the hotel. The hotel's
24-hour reception team offers advice
on places to visit. Guests can also
book sightseeing tours and theatre
tickets Shinjuku's busy shops are a The Hilton Tokyo is the perfect place
10-minute walk from the hotel. for meetings. There are 16 meeting
rooms. The largest room has space for
Guests feel at home in the spacious
1,200 people. There is also a 24- hour
rooms, with large windows and city
business centre.
views. In each room, there is a desk,
air conditioning and voicemail. From Narita International Airport, the
The Hilton Tokyo is in the Rooms have high-speed internet easiest way to arrive is to take the
centre of Tokyo's Shinjuku access, a flat-screen lV and on­ airport limousine. It takes about two
skyscraper business district. demand videos. hours. Getting around is easy. There
This luxury hotel has 808 is a free shuttle service from the
guest rooms and a choice hotel to Shinjuku station. The hotel is
of seven inviting bars and also directly connected to the Tokyo
restaurants. Metro subway.

40
 UNIT 4 •• TRAVEL
D Answer these questions.
1 How far is the hotel from the Shinjuku shopping area?
2 How long is the business centre open?
3 How long does it take to travel from Narita Airport to the hotel?

a Match the words on the left (1-6) to the words on the right (a-f) to make
word partnerships from the text.
1 bas;ness a) views
2 indoor � b) rooms
3 sightseeing c) district
4 city d) pool
5 internet e) tours
6 meeting f) access

• We often use there is I there are before aft]n or someft]ny.

there is/ There Is an indoor swimming pool.
There are three restaurants.
there are There aren't any shops in the area.
'Are there any meeting rooms in the hotel'?' 'Yes, there are.' /'No, there aren't.
c:]page148

E1 Complete these sentences with the correct form of there is or there are.
1 It's a very small airport. Th.�r.�. . '!.r.�r:i.'t any shops in the terminal.
2 ............ a problem with my ticket?
3 ............ any aisle seats available.
4 ............ a stopover in Frankfurt.
5 ............ any flights to Zurich tonight?
6 I'm afraid ............ a flight to Warsaw this afternoon.
7 ............ two cafes in the terminal.
8 ............ any buses from the airport to the city centre?

l!I In pairs, ask and answer questions about the facilities at the Hilton Tokyo.
A: Ir there a health clvb? 8: Yer, tJ-.ere ir.

8: Hoi,v many 9vert roomr are there? A: There are 808.

II Work in pairs. Role-play this situation.

Student A: See below. Student 8: Turn to page 139.

Student A
Part 1 Part 2
You have a new job abroad. Student 8 lives there. Student 8 has a new job abroad. You live in that country.
Ask him/her about these points. Use these notes to answer his/her questions.
• international school? 8: Are there any 9ood rertavrantr?
Ir there an international 5chool? A: Yer, there are lotr of 9ood local rertavrantr.
• good local transport? • No, ... any cinemas.
• big supermarkets? • Yes, ... lots of good local restaurants.
• houses to rent with gardens? • No, .... but you can swim in one of the hotels.
• Yes, ... tennis club with five courts.

41
UNIT 4 .... TRAVEL

SKILLS
El �» co1.62 Simon is flying to Rome on business. Listen to the phone call and
Making choose the correct answers to these questions.
bookings 1 When is Simon arriving? �/ Wednesday
and checking 2 When is he leaving? Tuesday I Wednesday
arrangements 3 What kind of room does he want? single I double
4 How much does the room cost per night? €120 I €150
5 How many nights is he staying at the hotel? one night I two nights
6 What time will he arrive? seven o'clock I six o'clock

[I Work in pairs. Study the Useful language box below. Then role-play the
telephone call.
Student A: You work for the Delta Hotel in Frankfurt, Germany.
Student B: You are a business traveller. You want to book rooms for yourself and
a colleague.
A: Answer phone. Give name of hotel.
B: Give your name. Ask for two single rooms with baths from 16th to 20th July.
A: Check booking is for four nights from 16th to 20th July.
B: Price?
A: €150 per night for a single room.
B: Restaurant? Car park?
A: Restaurant: yes
Car park: no
Ask for credit-card details.
B: Visa number: 4921 4456 3714 1009
Expiry date: 12/16

Watch the phone D Work in the same pairs. Study the Useful language box.
call on the
DVD-ROM. 0 Student A: Turn to page 132.
Student B: Turn to page 136.
Role-play the telephone call.

USEFUL LANGUAGE

RECEPTIONIST/ SALES EXECUTIVE CALLER

Hello, Capri Hotel I Big Bird Airways. How can I help you? I'd like to book a room from Tuesday the 4th to Thursday
I can give you a single/double on the first floor. the 6th.
Is that single (BrE) I one way (AmE) or return (BrE) / I'd like to book two tickets to New York, please.
round trip (AmE)? How much is it per night?
So, that's a single room for two nights, the 4th and 5th. Is there a restaurant in the hotel?
So, that's a round-trip business-class ticket from London Is there a car park?
Gatwick to New York? Is there a pick-up service?
Can I have your credit-card details, please? Can I pay with American Express I MasterCard I Visa?
And what are the last three digits of the security number It's a Visa card. The number is •••
on the back of the card?
The expiry date is ...
What time do you expect to arrive?
What time does the flight arrive?
Could you repeat that, please?

42
 '4>» CDt.63 Listen to the conversation. The conference organiser from JooC Designs
makes a request to the Conference Centre. Note down what she wants.

1 Work in pairs. You are the 2 The Manager of the Conference

Manager and Assistant Manager Centre telephones the conference
of the Conference Centre. organiser of each company. The
Discuss these questions. Manager offers each organiser a
meeting and seminar room, and
1 Which meeting room do you
discusses any problems. Role-play
want to offer each company?
2 What will you say to the the telephone calls. Take turns
playing the role of the Manager
conference organiser at JooC
and conference organiser.
Designs?
3 Is there a problem with the We can offer yov tJ-,e .. ... .
seminar rooms? If so, how Room. It haf a reatin9
can you solve it? capacity of 100. TJ-,ere ir
a lar9e rcreen, bvt ...

You are a receptionist at the Conference Centre. Choose one of the companies and
write an e-mail to their conference organiser. Confirm the details of their stay.
Include the date of arrival, the date of leaving, the type of meeting room, the