Reviewer Per Dev
Reviewer Per Dev
IMAGE
- A visual representation of a person.
- It is said to be power. It helps build our credibility and reputation.
- Projecting a good image makes a good impression.
SELF IMAGE
- ACTUAL SELF-IMAGE
- IDEAL SELF-IMAGE
- IDEAL SOCIAL SELF-IMAGE
- SOCIAL SELF-IMAGE
- EXPECTED IMAGE
1. IMAGE TANGIBLES
- the "outside" people can notice about us
- personal grooming (clothes, hairstyle, scent)
- body language/ gestures
- communication/ language skills
- social graces/ manners
- visual poise
- Business Social etiquettes
WHAT IS PERSONALITY
PERSONALITY
NATURE:
a. Personality reflects individual differences
b. Personality is consistent and enduring
c. Personality can change
Personality - the inner psychological characteristics that both determine and reflect
how a person respond to its environment
PERSONALITY DETERMINANTS
DETERMINANTS OF PERSONALITY
Biological factors
a. Hereditary
b. Brain
c. Physical Appearance
Cultural factors
a. Independence
b. Aggression
c. Competition
Cooperation
Situational factors
a. Positive behavior
b. Negative behavior
PERSONALITY
- Is the improvement of behavioral traits such as communication skills, interpersonal
relationships, attitude towards life and restoring ethics.
PERSONALITY
ASPECTS OF PERSONALITY
A. PHYSICAL - The image that you project. It speaks volumes of you.
B. INTELLECTUAL
C. SOCIAL
D. EMOTIONAL
E. MORAL
MY PERSONALITY
PERSONALITY
A. CORPORATE ATTIRE
- rated as the most sophisticated and appropriate way of dressing in the complete
business environment
- clothing style, intended to convey the impression
of assertiveness and competence
- leads to higher productivity of employees.
APPROPRIATE CLOTHES
- Student associates without the prescribed uniform must dress appropriately,
preferably BUSINESS ATTIRE
B. SMART CASUAL
- The way you dress is the single biggest non-verbal communication you make about
yourself
- Your dress conveys success, trustworthiness, intelligence, and suitability.
- Lean towards the conservative side of style
PHYSICAL APPEARANCE
FACE
- Make-up enhances our natural beauty as it highlight our good points and hides the
flaws
- It gives a sense of well-being, confidence, and strengthens one's assurance
HAIR
- RULE OF THUMB: Your hairdo should not arrive
before you do.
- Don't overdo your hair.
- Should be fixed always.
- Sport a short and clean haircut.
PROFESSIONAL ETIQUETTE
- First impressions on self-presentation are very important
- How to introduce oneself professionally?
- Exchanging business cards
- Proper handshake
- Basic body language
COMMUNICATION SKILLS
TELEPHONE ETIQUETTE
a. Identify yourself briefly (include cheerful greeting, name of department, and
the desire to help the caller)
b. Be cheerful to the caller.
c. Smile J It can be heard.
d. Keep business to the point.
e. Do not keep the caller on hold for more than 30 seconds.
(name of the caller/ company, message, time of call/ contact number)
f. Use phone properly.
g. Listening is essential.
h. Say "goodbye" pleasantly and put down the receiver gently.
TELEPHONE ETIQUETTE
- Telephone etiquette can make or break the caller's perception of your service.
WHAT IS ETIQUETTE
ETIQUETTE
- the customary code of polite behavior in society or among members of a particular
profession or group.
PROTOCOL
- the accepted or established code of procedure or behavior in any group, organization,
or situation.
2. Consideration - the quality of thinking about other people's feeling and being
careful not to upset them.
*it also encapsulates the Golden Rule:
"Do unto others as you would have them do unto you"
"Do not do unto others what others do not do unto you"
*A tactful person can say something honest about another person without causing
great embarrassment or pain.
GENERAL ETIQUETTE
1. Personal manners when meeting new friends.
2. Telephone courtesy.
3. Personal relations
4. Table manners.
GENERAL MANNERS
1. Be considerate of others
2. Show respect
3. Use "excuse me"
4. Listen to people before making suggestions be patient
5. Offer assistance
6. Compliment good work
7. Learn, remember and use people's names
8. Be courteous, kind, polite, and fair
WHY ETIQUETTE MATTERS?
- Etiquette builds relationship. There are three things that affect a relationship.
KINDS OF ETIQUETTE
1. Social etiquette - teaches how to behave in the society
2. Bathroom etiquette - refers to the set of rules which an individual needs to follow
while using the public restroom or office toilet.
3. Corporate etiquette - refers on how the individual should behave while she/he is
at work
4. Wedding etiquette - ensure to behave at the wedding
5. Meeting etiquette - styles one need to adopt when hi is attending nay meeting,
seminars, presentation and so on
6. Telephone etiquette - the way an individual should speak on the phone.
BUSHIDO CODE
Bushido is the proper term for the Samurai Code. It means "The way of the
warrior."
BUSHIDO CODE
The Bushido held restrictions on the Samurai, prohibiting them to do many things and
to live a very honest life. This is not only good for Samurai, but for everyone as it will
make each who follows a truer person.
1. Live fiercely
2. Care deeply
3. Accept reality
4. Discerning
5. Positive
6. Grit
7. Humble
8. Set boundaries
9. Courageous
10. Tough-minded