GUESTY'S COMPETITORS

GUESTY'S TOP 5 COMPETITORS

 Guesty iGMS

Strenghts Weaknesses End to end solution Lack of features

Features
Better intuitive features Less intuitive
Strong automation Lack of features
features Lack of integrations
Flexible plans and Much more APIs
Integrations Limited
pricings Open API

Expensive: onboarding
Simple pricing plans
SWOT Price + commission
Not transparent Cheaper

Customer Good customer service Good customer service

Small companies When the big Service
focus fishes arive to the
small companies
More options
Usually enough
Automations Allows better
Opportuinities Threats communication
WHEN TO USE?

WHY DID I CHOOSE

THEM?
I chose IGMS because it seems like they are
competing Guesty on the small property owners
side. It might seem that this aspect is less important
because it brings less money, but if working on big
masses it can make a huge difference. Guesty
might want to consider suiting her system and
pricing also for small businesses.
 Guesty Hostaway

Strenghts Weaknesses Easier navigation Less comfortable

Features
Better analytics
Poor automations
Feature-rich
difficult functionality
End-to-end solution
bugs
Integrations Rich options Rich options
customer support

Expensive: onboarding
Not Transparent
SWOT Price + commission
Not transparent Cheaper

Customer Good customer service A lot of complaints

Aiming to huge Service
Cheap solution
companies, difficult
competition
Not working perfectly
Good automations
Automations Less options and variety
Opportuinities Threats
WHEN TO USE?

WHY DID I CHOOSE

THEM?
I choose Hostaway because it Has almost all
Guesty’s features, so I believe they are one of the
biggest competitions we have.
 Guesty Hostfully

Not reliable messaging

Strenghts Weaknesses Reliable central inbox system
Features
Doesn't has a More intuitive Less intuitive navigation
Digital guidebooks mobile app
Good integrations Customer service
Not reliable Integrations Offer almost the same functionality
messaging system

SWOT Price about the same

Good customer service Complaints about

Customer customer service and
High prices, must Service
Focus on about agressive sales team
supply value
guidebooks
Not working perfectly
Good automations
Automations Complaints about options
Opportuinities Threats and variety
WHEN TO USE?

WHY DID I CHOOSE

THEM?
I choose Hostfully because it has almost all of
Guesty’s features, they are very similar at the
automations and integrations and have similar
pricings, thus I believe they are one of the biggest
competitors that we have.
 Guesty Lodgify

Strenghts Weaknesses Better central inbox Less intuitive

Features
More intuitive Features less advanced
Features only in
Good features
expensive plans
Strong website
Features less
templates Integrations Open APIs Doesn't
advanced

Expensive: onboarding

SWOT Price + commission Much Cheaper

Not transparent

Customer Both have very good

When the big fishes Service
Focus on customers section
arive to the small
guidebooks
companies

Automations Both have good

Opportuinities Threats automations
WHEN TO USE?

WHY DID I CHOOSE

THEM?
I chose Lodgify because like IMGS it seems like they
are competing Guesty on the small property
owner’s side. It might seem that this aspect is less
important because it brings less money, but if
working on big masses it can make a huge
difference. Guesty might want to consider suiting
her system and pricing also for small businesses.
 Guesty Smoobu

Strenghts Weaknesses Easier navigation Less detailed

Features
More intuitive Not reliable website builder
Integrations Operational:
Guidebooks properties listing - Even though Smoobu much smaller company
one by one Integrations than Guesty, they have a very solid list of
integrations.

Expensive: onboarding More detailed

SWOT Price + commission

Not transparent Much cheaper

Customer Both have very good

When the big fishes Service
Focus on guest customers section
arive to the small
guides
companies
Good automations Less options
Automations
Opportuinities Threats
WHEN TO USE?

WHY DID I CHOOSE

THEM?
I chose Smoobu mainly because they have feature
that Gusty doesn’t – The Guest Guide feature, which
seems to be very important to me. I believe that
Guesty has much robust and better system but
might consider adding this feature that is great for
customer satisfaction.