Mall C I T Y: Hong Kong'S Dreamworlds of Consumption
Mall C I T Y: Hong Kong'S Dreamworlds of Consumption
c i t y
Hong Kong’s Dreamworlds of Consumption
Edited By Stefan Al
© 2016 University of Hawai‘i Press
10 9 8 7 6 5 4 3 2 1
ACKNOWLEDGMENTS ix
LIST OF CONTRIBUTORS x
INTRODUCTION 1
Mall City: Hong Kong’s DreamWorlds of Consumption
Stefan Al
Part 1 : ESSAYS
1. Predisposed towards Mall Cities 23
Barrie Shelton
7. It Makes a Village 93
Jonathan D. Solomon
Part 2 : Catalog
The Prescience of Malls: A GLIMPSE INSIDE OF HONG KONG’S 109
UNIQUE “PUBLIC” SPACES
Adam Nowek
Footprints 128
Cross-sections 130
Type 4 : Hybrid
Harbour City 200
Cityplaza 206
Pacific Place 210
IFC 216
Langham Place 222
Elements 228
Credits 234
Contributors
Stefan Al is an associate professor of urban design at the University of Pennsylvania. He is the author
of The Strip: Las Vegas Architecture and America (2017), and edited a number of books including
Factory Towns of South China: An Illustrated Guidebook (2012) and Villages in the City: A Guide to South
China’s Informal Settlements (2014). Besides his academic career, Al worked as a practicing architect on
projects including the 600-meter-tall Canton Tower in Guangzhou, and served as an advisor to Hong
Kong government’s Harbourfront Commission and Environment Bureau.
Carolyn Cartier is a professor of Human Geography and China Studies at the University of Technology,
Sydney. She is the author of Globalizing South China (2001) and the co-editor of The Chinese Diaspora:
Space, Place, Mobility and Identity (2003) and Seductions of Place: Geographical Perspectives
on Globalization and Touristed Landscapes (2005). Her article in Urban Geography, “Production/
Consumption and the Chinese City/Region: Cultural Political Economy and the Feminist Diamond
Ring” (2009) develops a gendered perspective on urban restructuring and luxury consumerism in Hong
Kong and China. She is working on a book on consumerism, urban change, and the Hong Kong–China
relationship.
Cecilia L. Chu is an assistant professor in the Department of Urban Planning and Design at the
University of Hong Kong (HKU). Her research interests include history and theory of architecture and
urbanism, cultural landscape studies, heritage conservation, and interdisciplinary approaches to the
study of the built environment. Before joining HKU, Chu taught at the Department of Architecture at
the University of California in Berkeley, the School of Design at the Hong Kong Polytechnic University,
and the Architectural Conservation Programme at the University of Hong Kong. She has also been
involved with several NGOs on policy research relating to urban design and urban conservation.
Her writings have been published in several academic journals, including Urban Studies, Habitat
International, Design Issues, Journal of Historical Geography, Traditional Dwellings and Settlements
Review, and Geoforum.
Tung-Yiu Stan Lai is an associate professor in the Department of Architecture, Chu Hai College of
Higher Education (CHARCH). Lai completed his PhD at the University of Hong Kong. He is a specialist in
urban morphology of historic market towns and buildings. His teaching focuses on sustainable design
in urban environments, modern architectural theories, and the history of Chinese and Hong Kong
architecture. His research interests cover various architectural types ranging from walled villages, cha
chaan teng (Hong Kong–style cafés), shopping malls, and cinemas to multilevel transportation systems.
Lai has frequently been invited by universities, NGOs, museums, and various high-profile institutions
around the world to present his research. He has authored a broad range of academic papers on
topics such as “From Resistance to Participation: Clanship and Urban Modernization in the Wuyi Rural
Market Towns during the Republican Era,” “The Architectural and Urban Transformation of Yau Ma Tei
Wholesale Fruit Market,” “Eisenstein and Moving Street: From Filmic Montage to Architectural Space,”
“Mapping the Geographical Distribution of Duanfen Markets,” and “Social and Religious Space: The
Central Axis of Nga Tsin Wai Village.”
Gordon Mathews is a professor and chair of the Anthropology Department at the Chinese University
of Hong Kong. He is the author of What Makes Life Worth Living: How Japanese and Americans Make
Sense of Their Worlds (1996), Global Culture/Individual Identity: Searching for Home in the Cultural
Supermarket (2001), Hong Kong, China: Learning to Belong to a Nation (with Eric Ma and Tai-lok Lui,
2008), and Ghetto at the Center of the World: Chungking Mansions, Hong Kong (2011). He has also
edited a number of books, including Japan’s Changing Generations: Are Young People Creating a New
Society? (with Bruce White, 2004), Pursuits of Happiness: Well-Being in Anthropological Perspective
xi
(with Carolina Izquierdo, 2009), and Globalization from Below: The World’s Other Economy (with
Gustavo Lins Ribeiro and Carlos Alba Vega, 2012). He has been teaching a class of asylum seekers every
week in Chungking Mansions.
Adam Nowek is an urban researcher and architectural photographer. His primary areas of research are
Vancouverism, pop-up city-making, and high-rise residential architecture. In 2014, Adam edited Pop-Up
City: City-Making in a Fluid World by BIS Publishers. His photography focuses on comparative studies of
architectural typologies and documenting urban spaces in transition.
David Grahame Shane studied architecture at the Architectural Association, London, and graduated in
1969. He continued to study for MArch in Urban Design (1971) and then PhD in Architectural and Urban
History (1978) with Colin Rowe at Cornell University. He taught Graduate Urban Design at Columbia
University and Town Planning at Cooper Union from 1992 to 2012. He is a visiting professor at the
Polytechnic in Milan, and has participated in the Urban Design PhD program at the University of Venice
since 2000. This fall he taught the Landscape Urbanism PhD program at Copenhagen University in
Aarhus, Denmark. He has lectured widely and published in architectural journals in Europe, the United
States, and Asia. He co-edited with Brian McGrath Sensing the 21st Century City: Close-Up and Remote
(November 2005). He is the author of Recombinant Urbanism: Conceptual Modeling in Architecture,
Urban Design and City Theory (2005) and Urban Design Since 1945: A Global Perspective (2011). His most
recent publication is Block, Superblock and Megablock: A Short History (2014).
Barrie Shelton is an honorary associate professor at the Faculty of Architecture, Design and Planning,
the University of Sydney, where he earlier directed urban design programs. His expertise is in urban
morphology, history, theory, and design, following an education that spanned from planning,
geography to architecture. He has a special interest in East Asian culture and built form, which is
reflected in his recent books: Learning from the Japanese City: Looking East in Urban Design (2012),
the expanded Japanese version, Nihon no toshi kara manabu koto (2014), and the co-authored The
Making of Hong Kong: From Vertical to Volumetric (2011). Shelton has been a Japan Foundation Fellow,
a visiting professor at English and Japanese universities, and an associate professor specializing
in urban design at the Universities of Melbourne and Tasmania. For more information, see http://
urbantransmedia.blogspot.com.au/.
Jonathan D. Solomon is director of the Department of Architecture, Interior Architecture and Designed
Objects at the School of the Art Institute of Chicago, and editor of the art and design journal Forty-Five.
His recent book, Cities without Ground, was reviewed by publications including The Wall Street Journal,
The Guardian, and Der Spiegel. Solomon had edited the influential series 306090 Books for over a
decade and served as curator of the US Pavilion at the 2010 Venice Architecture Biennale. Solomon
holds a BA from Columbia University and a MArch from Princeton University, and is a licensed architect
in the State of Illinois.
1
IntroDuction
MALL CITY: HONG KONG’S DREAMWORLDS OF CONSUMPTION
Stefan Al
Hong Kong is a city of malls. With about one mall per square mile it is
the world’s mall–densest place,1 only trailed by Singapore, the other
consumer–oriented city–state.2 This immense mall concentration is
proof that retail lies at the core of Hong Kong’s urban economy, with
most people employed in the retail and wholesale sector—about one in
four people, compared to New York where the sector employs one in
nine.3 Shopping alone is seen as a valid reason for a visit to the city that
for decades has enjoyed the reputation as “Asia’s Shopping Paradise.”
A place where all brands can be found and fakes can be avoided, Hong
Kong has become the retail destination for China, the fastest growing
consumer market on earth. Global brands now see Hong Kong worthy
of a flagship, where they are free of sales and import taxes, but have to
cough up the world’s highest—priced retail space: in 2013, its high–end
shopping malls rented for an average yearly $4,328 per square foot,
twice as high as New York’s Fifth Avenue, four times more than Paris’s or
London’s upscale retail districts.4
Hong Kong is also a city of skyscrapers. The city ranks the world’s
number one with 1,309 skyscrapers, almost twice as many as New
York City, its closest competitor.5 Hong Kong’s skyscrapers are a
representation of the world’s highest real estate prices, artificially kept
up by the government’s monopoly on land from which it derives a large
portion of its revenue, and pumped up by foreign real estate investors:
take a short stroll in central Hong Kong and touts will flog you with flyers
featuring for-sale apartments. Skyscrapers are the raison d’être behind
the city’s top two ranking tourist attractions: the Peak, a mountain on
Hong Kong Island that gives a panorama view over hundreds of concrete
high-rise towers, and the Symphony of Lights, the world’s largest
permanent lightshow that so deliriously animates the city’s most iconic
skyscrapers with pulsating lasers, under a soundtrack.
This concrete jungle of malls and skyscrapers has become the breeding
ground of a lucrative cross-fertilization. Malls are rarely found in
isolation. In the residential areas of the New Territories, they tend to
attach to residential towers and transit hubs; in Hong Kong Island and
Kowloon, they are known to reside under office and hotel towers.
The government has named the more recent permutations with a vague
and deceiving term: a “Comprehensive Development Area” (CDA). It
stands for a planning control mechanism that streamlined large mixed-
use Transit Oriented Developments (TOD), and helped the mall become
3
This new term recognizes the centrality of the mall and the vastness
of the complex. These mall-oriented developments are cities in and
of themselves; they accommodate captive audiences of up to tens of
thousands of people who live, work, and play within a single structure,
without ever having to leave. The mall is deliberately placed on the
intersection of all pedestrian flows, between all entry points into the
structure and the residential, office, and transit functions—impossible to
miss.
The mall city has become one of the basic units of urban development
in Hong Kong, like what the skyscraper has become of New York City. As
these insular developments multiplied, they connected to one another
and formed clusters, turning Hong Kong into an archipelago of mall
cities—with important implications for people’s lives.
But unlike their American counterparts, Hong Kong’s malls lie closer to
Gruen’s original intentions. They are part of a high-density, mixed-use
community. Even better than Gruen’s imagination, they are integrated
in mass transit and have stunning tall vertical atria—all the while being
highly profitable.
5
Malls now catered to the growing middle class and were integrated into
new town developments, transit stations, and office complexes. They
quickly became the most visited malls in the world.
The catalog begins with an early version: a single large residential block,
Chungking Mansions, which was converted into a mixed-use shopping
center with guesthouses and offices. The second category is the
residential estate with a podium, which revamped Corbusier’s “towers
in the park” into “towers on the mall.” The third includes office towers
on a podium mall, whereas type four, “T4,” is the most potent of them
all: it includes residential, hotels, and office towers into an ever more
encompassing complex, all the while the mall continues to be at the
nexus of the development. The evolution of this type shows a clear logic:
the mall city quickly grew in size and complexity, with an ever clearer
laser-sharp focus: getting people to shop.
7
The layout of the book attempts to simulate the very urban experience
of this high-density and interconnected city it describes. Drawings,
pictures, and portraits help readers experience the bewildering,
intertwining, and congested city. Readers will encounter various
shoppers and shop-owners, like mainland Chinese close to the border,
wheeling home suitcases filled with toiletries and diapers. Or South
Asian and African traders at Chungking Mansions, buying cheap
cellphones and exchanging money. Or Filipino domestic workers at
World Wide House, remitting currency. These encounters reveal that
mall cities are not just homogenous. Within the microcosm of each mall
city appear different socio-economic groups, and products that remind
people of Hong Kong’s past reputation of good value, beyond its current
status as an Elysium of luxury handbags.
Shopping is seamless in Hong Kong. Metro exits lead directly into malls
and footbridges connect different malls so that pedestrians remain
in a shopping continuum, not contaminated by the public realm. The
drawings also visualize the interior mechanism of the complex, and
the important decisions developers need to make about program
composition, distribution, and circulation. How much retail makes a
development successful, and what should be the programmatic mix?
How should the program be distributed through the complex, and where
is the best location to place the “anchor” tenants? And most importantly:
how can circulation systems be placed in such a way as to “irrigate” the
mall with a solid stream of shoppers, nourishing retail rents from top to
bottom?
In this logistical equation, exterior architecture is a mere after-effect.
Overall architectural form is chiefly a result of maximizing Gross Floor
Area (GFA), at times simply by the literal extrusion of a plot. Ground–
level façade design is often an exercise of fortification, the deliberate
dismissal of urban context to introvert the mall, by maximizing the
“blank wall ratio”: the percentage of bare, windowless walls decorating
the ground floors. Residential towers typically have floorplans the shape
of a diamond or crucifix to cram in as many apartments as possible.
To further increase square footage developers squeeze bay windows
(excluded from the maximum gross area set by the government) onto
the buildings’ outer face, like putting pimples on a tower.
The drawings also reveal the location of the Privately Owned Public
space (POPs), the few open spaces within the complex that are a
consequence of the government allowing developers to build more
floor space, if they provide open space to the public. In this ambiguity
between private management and public interests the POPs can be
found on places including rooftops, so that they are only accessible
through the maze of the mall. Meanwhile, at the POPs in front of the
9
mall, the extensive use by the public is discouraged. For instance, Hong
Kong’s Times Square has deliberately provided uncomfortable chairs
for sitting, along with “over-zealous” guards preventing people from
lingering too long.9 Times Square is “open to use by public” but “subject
to rules on display,” including the outlawing of demonstrations, dogs,
birds, and musical instruments. In short, the trick is to place the POP to
get people to shop.
The essays in the book provide a deeper analysis of the mall city. For
instance, why did the mall city emerge in Hong Kong? In the first essay,
Barrie Shelton explains how Hong Kong is “predisposed towards mall
cities,” thanks to regional historic building typologies such as the Hakka
Village and the Guangdong shophouse, as well as local patterns of living,
including the custom of occupying roofs and the habit of multilevel
complexity stemming from contorting buildings to Hong Kong’s hillsides.
sentiment and meaning to, on their own terms. Ironically, as the mega
malls that used to be places of mass consumption strive to be more
exclusive today, they formed the basis for resistance to development,
since local community groups protest against further changes.
In short, the mall has the dual potential to either erode urban public life
or to contribute to it. At times it fragments the city with monotonous
development, at other times it hyper-connects the urban fabric and
enthralls it with diversity.
At best, Hong Kong’s mall cities are vibrant, diverse, and interconnected
developments contributing to the public realm. Solid podium malls
are broken into pieces that integrate with the city fabric, intersected
by open streets and courtyards that increase and improve public open
space in the city. They enable natural air ventilation, let in landscape
and vegetation to naturally cool down the buildings and lessen heat
island effects. The podium roofs are interconnected with footbridges so
that residents enjoy the elevated level continuously. Podium edges are
not blank walls but shop fronts that activate the street, or the podium
lies underground as a base for open space. Finally, breaking the mall
can occur on the level of a shop, by providing opportunities not just for
formulaic flagships of global retailers, but for everyday shop owners
that add to a diversity of products, for instance, in Argyle Centre’s small
stores, or in the tiny “cube boxes” in Sino Centre that anyone can rent for
a little over a hundred dollars a month, with “no commission.”
The time is right for Hong Kong’s mall cities to reinvent themselves.
Mainland shoppers might lose their appetite for Hong Kong’s malls
soon since they can find similar products and experiences at home: in
2012, three Chinese cities constructed the largest amount of new retail
space in the world, and the city of Tianjin had more retail space under
construction than the existing shopping space of any European city
13
(except for Paris and Moscow).12 Macao, by 2018, will have shopping
space more than 15 times compared to a decade ago.13 Will this fast-
developing retail sector in Mainland China and in Macao’s casinos make
Hong Kong’s shopping malls unnecessary?
Meanwhile, in the United States, the birthplace of the mall, there are
many sightings of “dead malls.” There, observers herald the end of
the mall,14 victims of high vacancy rates, “ghostboxes” (empty anchor
stores), and “label scars” (still existing signage of a previous tenant).
Retail increasingly leaves the mall to return to cities, streets, and
markets. Yet, Hong Kong still builds more malls, while it eliminates its
markets and streets.
During the Umbrella Movement, Hong Kong’s 2014 protest for universal
suffrage, students occupied neither the quasi-public spaces on top
of malls, nor the interior atriums, but the little of what is left of Hong
Kong’s public space on the ground. They placed their tents smack in
front of the malls, on top of highways. Their recuperation of public urban
space expressed the street’s democratic importance. Good urban space,
and its capacity for inclusiveness, difference, spontaneity, as well as for
contestation, is vital to any city—like the Ancient Greek “agoras” were
places to buy goods and discuss politics, and became the birthplace of
democracy.
Whatever the future holds, this book features contemporary Hong Kong
as a unique rendering of an advanced consumer society. Retail space
has come a long way since the nineteenth-century Parisian arcades—
according to Walter Benjamin, the birthplace of capitalist spectacle,
where for the first time luxury goods had been put on secular display.
It has morphed from the Ur-form of the arcades to the department
stores,15 and from the mall into the mall city: fully intertwined into
people’s everyday lives. Hong Kong’s mall cities represent a new
moment in the phantasmagoria of commodities, in which shopping
is ubiquitous and mall atria are ever more mesmerizing, aiming to
perpetuate a constant consciousness of shopping. If Paris was the
paradigmatic consumer city of the nineteenth century, then Hong Kong
is the consumer capital of the twenty-first century: a high-density
“dreamworld” of mall cities.
15
NOTES
1 Data of leasable retail area per country taken from the International Council of Shopping Centers.
2 “City-state” is a politically contentious term in Hong Kong, which has become a Special Administrative
Region within the People’s Republic of China since 1997.
3 PwC, PwC’s Cities of Opportunity: Through a Retail and Consumer Lens (December 2012), 13.
6 Researchers found that spending is directly related to the amount of time people spend at shopping
centers. See Jon Goss, “The ‘Magic of the Mall’: An Analysis of Form, Function, and Meaning in the
Contemporary Retail Built Environment,” Annals of the Association of American Geographers 83.1 (1993),
18–47.
7 Jeffrey Hardwick, Mall Maker: Victor Gruen, Architect of an American Dream (Philadelphia: University
of Pennsylvania Press, 2010), 216.
8 Tai-lok Lui, “The malling of Hong Kong,” in Gordon Mathews and Tai-lok Lui (eds.), Consuming Hong
Kong (Hong Kong: Hong Kong University Press, 2001), 25.
9 Diana Lee, “Pushy Times Square Guards Raise Hackles,” The Standard, March 5, 2008.
10 The term “Shopapocalypse” was coined by Reverend Billy and the Church of Stop Shopping, a
secular anti-consumerist performance group.
11 Katie Hunt, “Chinese Luxury Labels to Challenge Western Counterparts,” BBC News, December 14,
2011.
12 CBRE Global Viewpoint, “Shopping Centre Development: The Most Active Global Cities,” June 2012.
13 Muhammad Cohen, “Amid Casino Woes, Macau Retail Shines, At Least For Las Vegas Sands,” Forbes,
August 12, 2014.
14 For instance, Tony Dokoupil, “Is the Mall Dead?” Newsweek, November 11, 2008; Ellen Dunham-Jones
and June Williamson, Retrofitting Suburbia: Urban Design Solutions for Redesigning Suburbs (New
York: Wiley, 2008).
15 The development of retail in Hong Kong and other Asian cities has also been influenced by the
advent of the department store in the early twentieth century. See Kerrie MacPherson (ed.), Asian
Department Stores (Honolulu: University of Hawai‘i Press, 1998).
In a hyper-dense city such as Hong Kong, developers
prefer to maximize the amount of floor space that can be
developed on any given site. Hong Kong’s resulting mall
design typology is vertically stacked retail, with some
malls containing the same amount of floors as a mid-
rise building. Of the malls featured here, only Chungking
Mansions relies on elevators as the primary method of
vertical transport, resulting in lengthy queues to use
the building’s few elevators. The vast majority of Hong
Kong’s malls have an intricate network of escalators
aimed at maximizing the number of visitors to pass by
the maximum amount of storefronts. Many of these
malls place upward and downward escalators parallel to
one another (e.g., Golden Shopping Centre, Tuen Mun
Town Plaza), while others invert the escalators, allowing
minimal effort for swift passage between multiple floors
(e.g., Lok Fu Plaza, Sino Centre). More adventurous
vertical transport involves escalators spanning multiple
floors, accenting the grandeur of the structure itself:
the escalators of Times Square span multiple floors,
ascending the atrium in a crisscross shape, while the
primary escalator of Langham Place is impressively tall
and time-consuming, allowing passengers to take in
their surroundings at a leisurely pace. While attractive
and interesting visual elements in their own right, these
unique escalator configurations additionally serve the
purpose of spreading people around as efficiently and as
evenly as possible.
CATALOG 123
VERTI CAL
TR ANS PO RT
cityplaza
megabox
vertica l tr a nsport
new town plaza
pacific place
the landmark
times square
2
Mall /
Residential
LO K F U PLAZA
L
ok Fu Plaza, called Lok Fu shopping center in Wang Tau first real estate investment
Centre when it first opened Hom / Lok Fu together with the trust, and today Asia’s largest.
in 1985, was constructed construction of a MTR station. As a consequence, the estate
and managed by the Hong The Housing Authority chose to changed from public to private
Kong Housing Authority. build Lok Fu Centre on top of the ownership. In 2007, Link started
Before the development of MTR Lok Fu Station. a renovation program that would
Lok Fu Centre, no commercial cover every corner of Lok Fu
facilities had been planned for After only two years, the Plaza with shops.
the resettlement estates of Lok Housing Authority decided to
Fu. Shops and workshops were expand Lok Fu Centre’s mall
Wang Shun
House
Phase II /
zone b
Bus
Terminal
Wang Tat
House Wang Yat
Podium House
Wang Hong
House
Phase I /
zone a Podium
CASE STUDIES / TYPE 2 159
R
Residential
Residential 48%
Retail 37% Phase II / zone b
Eateries 15%
Phase I / zone a
3/F
uny
2/F
uny foodsquare
uny
Wang Yat House Apartment supermarket
Initiation: 1989
Renovation Completion: 2011
Site Area
300,000 m2
Gross Floor Area / GFA
1,160,800 m2
Floor Area Ratio / FAR
3.9
Building Height
+20.5 m / 25 m (Podium/
Tower)
Blank Wall at Ground Level
30%
A
To facilitate promotional
activities, the atrium of Lok Fu
Plaza’s second phase mall is A B
more spacious.
B
The public podium is available
to residents, but also attracts
other people into the complex.
C
The wide circulation paths
around the oval atrium
facilitate pedestrian flows and
allow for the placement of C
different commercial kiosks.
Hong Kong’s Big Box with a Ball and type
Beehive Atrium
3
M E GAB OX Mall /
Office
M
egaBox is located at the
center of the rapidly
growing East Kowloon
district, which the government
plans to develop into a new
Central Business District.
MegaBox is the only project
within the area that contains
major retail, entertainment, as
well as two office towers called
Enterprise Square 5.
BEEHIVE ATRIUM /
MEGA ICE
Address
38 Wang Chiu Road
Kowloon Bay, Hong Kong
Developer
Kerry Properties
Architect
The Jerde Partnership
Construction
Initiation: 2005
Completion: 2007
Construction Cost
2 billion HKD
Site Area
12,000 m2
Gross Floor Area / GFA
150,000 m2
Floor Area Ratio / FAR
12.5
Building Height
+76 m / 113 m (Podium / Tower)
Blank Wall at Ground Level
58%
A
MegaBox’s “Ball Atrium” breaks
the big box with a six-story-
tall glass facade that lets in
sunlight and gives visitors a
view of Kowloon.
B
Deep red colors, bright lights,
reflective surfaces, and
electronic messages augment
the mesmerizing maze of
escalators. Separately themed
areas add to the vertical retail
experience.
M
36/F
The Mall
Retail 45%
Office 35%
Eateries 10%
Entertainment 10%
O
20/F
Office
BEEHIVE ATRIUM
11/F
Cover Design
Anthony Lam
Layout Design
Anthony Lam
Graphic Editing
Anthony Lam
Infographics
Footprints; Cross-sections; 312 Malls in Hong Kong; F.A.R. (Floor Area Ratio);
Blank Wall Ratio: Anthony Lam
17 Mall City Case Studies: Chi Fung Chan, Marty Chun Kit Chan
Case Studies
Chungking Mansions: Bibiana Gomez Dangond
Golden Shopping Centre: Dong Lu
Tuen Mun Town Plaza: Li Yapeng
Lok Fu Plaza: He Yuan
Citywalk: Camille Anne Ang Tang
Sino Centre: Chi Fung Chan
Argyle Centre: Sun Cong
The Landmark: Wang Lin
Shun Tak Centre: Li Li
Times Square: Loc Hoi Tran
MegaBox: Marco Ng
Harbour City: Wang Xiachen
Cityplaza: Tara McGready
Pacific Place: Audrey Ma
IFC: Ye Xinxin
Langham Place: Wu Yue
Elements: Marty Chun Kit Chan