Kim 2017
Kim 2017
a r t i c l e i n f o a b s t r a c t
Article history: As technologies advance and replace human labor in a variety of settings, we focus our
Received 15 July 2016 attention on human creativity for generating new ideas. Business organizations, more than
Received in revised form 7 June 2017 ever, recognize that they need employees who think creatively to maintain their compet-
Accepted 20 June 2017
itive edge. Nonetheless, there is a lack of research assessing new ideas and influential
factors in generating innovative ideas. The aim of this study is to identify the factors that
Keywords:
influence the creation of innovative ideas. We conducted two different types of workshops
Analogical thinking
with 22 subjects and 23 subjects each. In the first workshop, subjects were asked to
Appropriateness in ideas generated
Trial and error
generate new business ideas through analogical thinking. As a result, half of the participants
Categorization generated appropriate ideas, and three influential factors were determined: categorization
Deliberation skill, deliberation, and trial and error. The second workshop was designed to facilitate
participants to enhance these three factors. As a result, 70% of the participants could
generate appropriate ideas. By identifying influential factors, this paper suggests a pro-
cedure for designing an innovation workshop that enables the creation of appropriate ideas.
© 2017 Publishing Services by Elsevier B.V. on behalf of KeAi Communications Co., Ltd. This
is an open access article under the CC BY-NC-ND license (http://creativecommons.org/
licenses/by-nc-nd/4.0/).
1. Introduction
Recent cutting-edge technologies have changed our attitudes and behaviors toward our jobs and daily lives. Moving into
the new era, researchers have extensively studied how humans acquire knowledge and generate new ideas (Finke, 1989;
Medin, 1989; Sawyer, 2011). Further, many academic institutions deliver innovation workshops to help create new ideas.
The dictionary definition of creation is “the act of making or producing something that did not exist before.” However, if new
ideas were produced from nothing, it would be impossible to explain the cognitive process of idea generation. Creating a new
idea, no matter how surprisingly novel it is, should not be regarded as something magical or the result of divine inspiration
(Sternberg, 1988).
Despite the huge amount of interest surrounding the generation of new ideas, there are few studies that focus on defining
the appropriateness of new ideas and the factors that enhance the appropriateness of new ideas. In this paper, we first seek to
review several studies that highlight the role of analogical thinking in generating ideas and then define appropriateness in the
context of newly generated ideas. Then, we describe four cognitive procedures in idea generation through analogical thin-
kingeacquiring knowledge, conceptualization, creative leap, and trial and error. Finally, we empirically investigate factors
influencing the generation of appropriate ideas by conducting two types of workshops.
https://doi.org/10.1016/j.ijis.2017.10.002
2096-2487/© 2017 Publishing Services by Elsevier B.V. on behalf of KeAi Communications Co., Ltd. This is an open access article under the CC BY-NC-ND
license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
E. Kim / International Journal of Innovation Studies 1 (2017) 134e143 135
Analogical thinking is the cognitive process of transferring information or meaning from the source to the target (Gentner
& Markman, 1997; Glynn, Britton, Semrud-Clikeman, & Muth, 1989; Holyoak & Lu, 2010). This section describes the role of
analogical thinking in idea generation and the appropriateness of generated ideas.
Metaphors are often invoked while explaining analogical thinking. Both analogies and metaphors express comparisons
and highlight similarities; however, they do this in different ways (Duit, 1991). An analogy explicitly compares the structures
of two domains; it indicates the identity of structural components. A metaphor compares implicitly, highlighting features or
relational qualities that do not coincide in two domains. However, the carrying over of merely surface features, without a
structural similarity to underpin them, may lead to a false analogy, and consequently, to a wrong solution to a problem
(Goldschmidt, 1995, pp. 53e74). Holyoak et al. (2010) defined analogical thinking as focusing on abstract relational categories.
The power of analogical thinking helps import structure from a well-articulated domain into a less coherent domain,
revealing their common structures (Gentner et al., 1997).
There is a lack of empirical studies that examine how and to what extent analogical thinking influences creative thought.
However, according to several existing studies on methods for generating new ideas, analogical thinking has the greatest
theoretical support as a key driver for stimulating innovative ideas. As a consequence, researchers across major disciplines
accept the premise of previous studies (Clement, 1981; Goel, 1997; Hofstadter, 2008; Holyoak and Thagard, 1996) that
analogical thinking plays a central role in innovation and creativity.
Despite tremendous efforts, researchers have been dissatisfied with the definitions of terms regarding the evaluation of
new ideas, such as originality, creativity, innovativeness, or effectiveness. The complexity of “ideas” has long been
acknowledged; indeed, it is one of the most difficult psychological constructs to define and measure (Hocevar, 1981).
Innovation certainly requires some level of originality, but not the maximum level of novelty. Rather, a maximum level of
originality can be regarded as mental illness (Runco, 2014). Appropriate new ideas are required to be useful and novel in some
respect (Bruner, 1979). In extant empirical research, usefulness or some other quality of ideas, has been posited as an indicator
of appropriateness (Harrington, Block, & Block, 1983; Milgram, Milgram, Gaby, & Rabkin, 1978; Mobley, Doares, & Mumford,
1992; O'Quin & Besemer, 1989; Yamamoto, 1965).
In this paper, we focus on the appropriateness of ideas generated through analogical thinking. In generating ideas through
analogical thinking, the quality of ideas is conceived and operationalized in terms of two distinct dimensions: superficial and
structural similarities (Blanchette & Dunbar, 2000; Dunbar & Blanchette, 2001). If ideas are created based on a structural
similarity with source ideas, this increases the likelihood of benefitting from effective source mechanisms. However, this
approach does not guarantee the appropriateness of generated ideas. It is necessary to maintain a structural similarity whilst
achieving only superficial differences with respect to existing sources. Therefore, in this study, a new idea that has high
structural similarity and low superficial similarity with existing cases is defined as an appropriate idea (Kim & Horii, 2015,
2016).
There are a number of process models that describe the creative procedures involved in idea generation (Bransford & Stein,
1984; Burnard et al., 2006; Gordon, 1961; Isaken, Dorval, & Treffinger, 2000; Kelley, 2001; Scott, Leritz, & Mumford, 2004;
Sternberg, 2006, pp. 79e104). The procedures in these models comprise two to eight steps. The simplest model is
described in terms of divergent and convergent thinking. Going further, the integrated model includes problem identification,
knowledge acquisition, information gathering, incubation, idea generation, combination, evaluation, and externalization. This
study focuses on how people can be facilitated to create appropriate ideas. In this regard, we selected the following four key
stages as instructions for the purpose of designing a workshop: acquiring knowledge, conceptualization, incubation and
creative leap, and trial and error.
& Lodewijkx, 2002). Moreover, some studies found that too much knowledge might hinder the creation of new ideas.
Simonton (1984) posited an inverted-U function, whereby beyond some critical level of education, additional formal edu-
cation impedes creativity rather than improving it. Frensch and Sternberg (1989) noted that knowledge in a field can cause
one to have a closed view and continue to follow previous ways.
Workshop I is designed to investigate specific influential factors that help generate appropriate ideas through analogical
thinking.
3.1. Participants
In total, 22 university students (15 male, 7 female) from 14 different countries participated (see Fig. 2). Participants were
recruited from students enrolled in related courses of the Department of Engineering and students registered via our mailing
list.
The main topic of the workshop in this study was to create business ideas based on collective intelligence. According to an
often-cited definition, collective intelligence is a form of universal, distributed intelligence, which arises from the
E. Kim / International Journal of Innovation Studies 1 (2017) 134e143 137
collaboration and competition of many individuals (Le vy, 1997). With the rapid growth of the information technology in-
dustry, the collective intelligence service has received much attention in the field of innovation.
Workshop I consisted of a preparatory task and two main tasks. The preparatory task required acquiring knowledge on
existing business cases. All subjects were asked to read the case material of 25 collective intelligence services including well-
known services such as Amazon as well as services that the participants were unfamiliar with but that were popular in Japan.
The first main task was a categorization task for understanding the underlying mechanisms of the existing services. The
second main task was an idea generation task for creating new service ideas using analogical thinking based on the cate-
gorization created in the previous task. Each participant was asked to create new service ideas using analogical thinking,
sourcing from the title of the category as well as the selected cases according to his or her preference. Subjects were required
to complete both, the categorization and generation tasks, within 1 h for each task with a 15-min break between the tasks.
The categorization task was facilitated by a group discussion, while the generation task was to be completed individually.
After the workshop, face-to-face interviews were conducted with participants to reveal their creative leap moments during
the idea generation session.
3.3. Settings
The workshop was held in our studio equipped with six shared monitors that could be connected to participants' laptops
via APISNOTE, a bespoke software specifically developed for our workshop. Subjects were asked to bring their own laptop to
the workshop. While carrying out the tasks, all notes with the actual time of their creation are automatically recorded in
APISNOTE. Because all the notes created by participants were recorded in “hh:mm:ss” format, we could analyze the thinking
process based on the content of notes produced from the tasks. Further, the workshop was video-recorded with a 360-degree
camera that could read the face of each participant (see Fig. 1).
3.4. Measures
As mentioned in subsection 2.3, the workshops in this study were designed based on the four stages in cognitive pro-
cedures: acquiring knowledge, conceptualization by categorization, incubation and creative leap, and trial and error. Using
the recording apparatus, participants' data were collected through all the workshop procedures except the knowledge
acquiring stage, which was assigned as a preparatory task to the participants. To understand how each step influenced the
appropriateness of the generated ideas, we coded all the collected data and analyzed them as follows.
To evaluate participants' performance in the categorization task, exemplary categorization needs to be presented to act as
a benchmark. We asked four researchers in the innovation science study group of the University of Tokyo to categorize the 25
cases individually. They created 26 category labels in total, and those labels were classified into four groups through cluster
analysis: 1) Crowdsourcing; 2) Human computation; 3) Social computing; 4) Data mining. In addition, this classification was
supported by related research on the classification of collective intelligence (Quinn & Bederson, 2011). Consequently, if a
participant categorized cases in a manner that accorded with 70% or more of the exemplary categorization, his or her per-
formance was assessed as “high.”
After the workshop, the subjects were asked to retrace their ideation process using the cues provided by APISNOTE,
showing the history of the ideation process along with the time-stamped notes they created during the workshop. They were
then asked to indicate the creative leap stage with reference to a specific note. Consequently, the degree of deliberation was
defined as the number of notes created by a participant before reaching the creative leap divided by the total number of notes
created.
The degree of trial and error was measured by the number of domains considered for generating the final new idea. If a
subject considered more than three domains, the degree was assessed as “high.” Moreover, if subjects deleted their previous
notes more than five times before converging on the domain from whence their new idea was generated, they was regarded
as having “high” trial and error.
The importance of evaluating the appropriateness of the generated ideas must be noted. There exist numerous studies on
new idea evaluation; however, a majority of them are dependent on subjective judgment of plural evaluators (Dean, Hender,
Rodgers, & Santanen, 2006; Rogers & Adhikarya, 1979). This study examined the superficial and structural similarities to
evaluate the appropriateness of ideas generated through analogical thinking. Gentner et al. (1997) claimed that the power of
analogical thinking is to reveal common structures and to import structure from a well-articulated domain into a novel
domain. Consequently, the appropriateness of a new idea is evaluated in terms of superficial and structural similarities.
Structural similarities were judged in the same way as those used for assessing the performance of participants in catego-
rization. We investigated if the new ideas could be categorized under any category of the source cases. Superficial similarities
were measured by semantic similarity between the domains of source cases and the created idea using a latent semantic
analysis application (http://lsa.colorado.edu). To compute semantic similarities of the domains between the sources and the
new idea in the corresponding structure, keywords clearly describing services or targeting users were selected.
4. Results
In this study, the idea generation task was performed individually; thus, the unit of analysis is each individual. Among 22
participants, 20 generated their new idea individually. Therefore, n ¼ 20 for the purpose of data analysis. The participants
created 22 notes on average for the generation task (min ¼ 12, max ¼ 41, SD ¼ 8.5).
From the face-to-face interviews conducted for all participants, it was revealed that five participants exhibited low levels
of deliberation, whilst the other 15 participants had high levels of deliberation before reaching the creative leap moment.
Ten out of 20 of the generated ideas were assessed as appropriate ideas. As we can see from the results, analogical thinking
does not always promote the generation of appropriate ideas. Among the ten participants who failed to generate an
appropriate idea, five of them were able to import the structural features from the source cases. However, they were unable to
apply them to the new domains, which are superficially far from the existing domains. The other five subjects failed to apply
the underlying structures of any source cases.
As shown in Table 1, among the three factors considered in this study, the performance in the categorization task
approached the borderline of significance (p ¼ 0.0678), whilst the other two factors exhibited significant relationships with
respect to the appropriateness of generated ideas.
Further, as we noticed from the results, two-third of the participants failed to use trial and error to identify the domain for
their new idea during the idea generation task. Of course, it is not easy to generate a new idea that exhibits a deep structural
similarity but with little superficial similarity vis-
a-vis the sources ideas. However, the findings in this study provide insights
for developing workshop design methods to encourage participants to take additional steps to maximize the likelihood that
appropriate ideas are generated.
5. Workshop II: proposing a workshop design that enhances the appropriateness of generated ideas
The goal of conducting Workshop II is to determine whether outcomes from the workshop are a function of workshop
design. Because the methodology of this workshop is similar to that of Workshop I in various respects, we only highlight the
differences in this section.
E. Kim / International Journal of Innovation Studies 1 (2017) 134e143 139
Table 1
Relationships between influential factors and the appropriateness of generated ideas.
5.1. Participants
Twenty three university students (14 male, 9 female) from ten different countries participated in this workshop. Partic-
ipants were recruited from students enrolled in related courses of the Department of Engineering and students registered via
our mailing list. Participants were informed about the goal of the workshop in the same way as Workshop I.
According to the result of Workshop I, there are two main factors that significantly enhance the appropriateness of ideas
generated using analogical thinking: deliberation before reaching the creative leap moment and trial and error in finding the
problem domain. Therefore, Workshop II was designed to encourage participants to take advantage of those two factors.
The settings for this workshop are the same as Workshop I. However, an additional task was given to the subjects before
being instructed to use an analogy table for the generation task. Subjects were given 15 min and asked to generate five
different, new ideas that were as diverse as possible in terms of business domains. To help the subjects conjure diverse ideas,
38 possible domains were presented in text format for their reference, such as marriage and house reform (see Fig. 3). Further,
subjects were asked to choose one idea from the notes and generate the final new service idea using the analogy table.
6. Results
Seventy per cent of the subjects who participated in Workshop II generated appropriate ideas, compared to 50% in
Workshop I (see Fig. 4). The evaluation matrix consists of superficial and structural similarities between the new ideas and the
existing ideas in our samples. As mentioned previously, new ideas are expected to maintain structural similarity for their
effectiveness, but should be superficially different from existing cases for their novelty or newness.
By including an additional task, Workshop II increased the participants' level of deliberation, before reaching the creative
leap moment, from 75% to 91% (see Fig. 5).
More importantly, the additional task enhanced participants' use of trial and error as a mechanism for finding a domain
from wherein a new idea could be generated. In Workshop II, 96% of the participants exhibited a high degree of trial and error,
compared to 25% in Workshop I (see Fig. 6). Participants' interview transcripts provided specific evidence of the positive
contribution of the additional task in Workshop II, which presented exemplary domains for new ideas before generating the
Fig. 6. Comparison of participants' degree of trial and error between workshops I and II.
ideas using analogical thinking. Selected interview quotes from participants who generated appropriate ideas have been
mentioned below:
“I wrote about business structure in the white notes, and I made new ideas by combing these white notes with each
domain card. To create new ideas, I tried to mix a couple of business domains here together, so I mixed ‘Job’ þ ‘Housing’,
and then came to think of my new idea, ‘house finder’, for people who get a job in a new place.” - participant 5B
E. Kim / International Journal of Innovation Studies 1 (2017) 134e143 141
Table 2
Comparison of the Outcomes from Workshop I and II vis-
a-vis Low Performers and High Performers in the Categorization Task.
“After having a bunch of ideas revolved around once or twice in a lifetime decision, I realized there is value in algo-
rithms to learn from feedbacks and repeated decision making.” - participant 6A
“I came to think of it by the combination of artisanal methods and advanced manufacturing techniques.” - participant
6D
To test the effectiveness of the additional task in Workshop II on enhancing the appropriateness of generated ideas, it is
important to compare the results of the untreated factor, that is, the categorization skill of the participants. As shown in Table
2, there is a borderline significant relationship (p ¼ 0.08) between workshop type and the appropriateness of ideas generated
among low performers in the categorization task. Categorization skill is often equated with the level of knowledge
(Gabrilovich & Markovitch, 2006). Therefore, we can conclude that the procedure followed in Workshop II would be more
beneficial for individuals who do not have good domain-relevant knowledge.
This study aimed to identify influential factors that enhance the appropriateness of generated ideas by observing par-
ticipants' thinking processes. Our results show that deliberation before reaching the creative leap stage as well as trial and
error in finding a business domain can significantly increase the chance of generating appropriate ideas through analogical
thinking. Based on the results of our study, innovation workshop program designers should consider the use of cues for
allowing subjects to contemplate and permit trial and error to generate new ideas. In our workshop, the aim was to generate
new business ideas based on collective intelligence. Beyond business ideas, the focus could be new product development or
dealing with social issues.
Many existing studies on new idea generation have been led by cognitive psychologists or educational psychologists. In
these studies, the subjects were often asked to solve problems such as Duncker's radiation problem (Duncker, 1945) or the
Tower of Hanoi puzzle (Hinz, 1989). In contemporary society, there is an increasing need to create new business ideas. In
response to this, business organizations, more than ever, recognize that they need employees who think creatively to
maintain their competitive edge. In response to this, a large number of companies are delivering creativity training programs
as a means to enhance innovative thinking among their employees. This study offers a new perspective for understanding the
thinking process in creating appropriate ideas, facilitated via workshops that anyone can participate in regardless of their
domain knowledge.
One limitation of our study, however, is that we did not validate the evaluation method we proposed. Another limitation is
the small sample size. Recruiting volunteers for a 4-h long workshop without any compensation was challenging. Participants
were recruited with different backgrounds and from different sources; this made it difficult to determine a date for the
workshop that would optimize attendance. Moreover, by way of further restriction, subjects were required to speak and write
fluent English and to spend extra time on reading the case study material as a preparatory task. As a result of these practical
constraints, we only had 45 participants in total. It is important for future studies to reinforce or refute our findings in the
context of a larger sample of participants.
We identified three influential factorsdcategorization skill, deliberation, and trial and errordby conducting Workshop I.
Based on these findings, we proposed an additional task in Workshop II to encourage subjects to reinforce these factors for the
purpose of generating more appropriate ideas. We observed improvement in the appropriateness of the generated ideas in
Workshop II, especially for those participants who exhibited low levels of domain-relevant knowledge.
The goal of this paper is not to teach readers how to generate new ideas. Rather, we are interested in understanding the
thinking process involved in generating new ideas and how participants can be facilitated in generating appropriate ideas by
designing and implementing certain workshop procedures. Further work is required to explore the explanatory power of
alternative influential factors and the mechanisms by which these factors can be harnessed to improve our way of generating
new ideas.
Conflicts of interest
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