Veeam ONE

Version 12
Deployment Guide
November, 2024
© 2024 Veeam Software.

All rights reserved. All trademarks are the property of their respective owners.

No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form by any means, without written permission from Veeam Software
(Veeam). The information contained in this document represents the current view of Veeam on the issue
discussed as of the date of publication and is subject to change without notice. Veeam shall not be liable for
technical or editorial errors or omissions contained herein. Veeam makes no warranties, express or implied, in
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property rights covering the subject matter of this document. All other trademarks mentioned herein are the
property of their respective owners. Except as expressly provided in any written license agreement from Veeam,
the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other
intellectual property.

NOTE
Read the End User Software License Agreement before using the accompanying software programs. Using
any part of the software indicates that you accept the terms of the End User Software License Agreement.

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Contents
CONTACTING VEEAM SOF TWARE ................................ ................................ ........................... 7
ABOUT THIS DOCUMENT ................................ ................................ ................................ ..... 8
ABOUT VEEAM ONE ................................ ................................ ................................ ........... 9
Veeam ONE Architecture ..................................................................................................................... 10
DEPLOY MENT SCENARIOS................................ ................................ ................................ ....11
All-in-One Deploy ment ........................................................................................................................ 12
Custom Deployment ............................................................................................................................ 13
LICENSING VEEAM ONE................................ ................................ ................................ ...... 14
Licensed Objects .................................................................................................................................. 15
License Types and Packages ................................................................................................................. 17
Installing License ................................................................................................................................. 21
Viewing License Information ............................................................................................................... 22
Submitting License Usage Report ........................................................................................................ 25
Updating License ................................................................................................................................ 29
License Usage Statistics ....................................................................................................................... 31
License Expiration............................................................................................................................... 32
Exceeding License Limit ...................................................................................................................... 33
DEPLOY MENT PLANNING AND PREPARATION ................................ ................................ ........... 35
Supported Virtualization Platforms ...................................................................................................... 36
Integration with VMware Cloud Director .............................................................................................. 38
Integration with Veeam Backup & Replication ...................................................................................... 39
Integration with Veeam Backup for Microsoft 365 ................................................................................40
System Requirements ..........................................................................................................................41
Limitations ......................................................................................................................................... 47
Connection Settings ............................................................................................................................ 48
Permissions ........................................................................................................................................ 49
Connection to Ve eam Backup & Replication Servers .................................................................... 50
Connection to Veeam Backup for Microsoft 365 Servers ............................................................... 51
Connection to Virtualization Servers .......................................................................................... 52
Connection to VMware Cloud Director Servers ............................................................................ 54
Veeam ONE Service Account ...................................................................................................... 55
Connection to Microsoft SQL Server ........................................................................................... 56
Connection to VM Guest OS ....................................................................................................... 57
Connection to ServiceNow ......................................................................................................... 58
Configuring Permissions to Remotely Access WMI ...................................................................... 59
Connection Under UAC .............................................................................................................. 65
Authorizing with Veeam ONE ..................................................................................................... 66

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 Remote Access ......................................................................................................................... 67
Ports .................................................................................................................................................. 68
Firewall Rules ..................................................................................................................................... 77
Sizing and Scalability Best Practices ..................................................................................................... 78
System Requirements for Large-Scale Deployment..................................................................... 79
Walkthrough: Deploy a nd Configure Veeam ONE ........................................................................ 85
INSTALLING VEEAM ONE ................................ ................................ ................................ .... 91
All-in-One Installation ........................................................................................................................ 92
Step 1. La unch Splash Wind ow ................................................................................................... 93
Step 2. Select Component ......................................................................................................... 94
Step 3. Accept License Agreements ............................................................................................ 95
Step 4. Provide License ............................................................................................................. 96
Step 5. Specify Service Account Credentials................................................................................ 97
Step 6. Perform System Configuration Check.............................................................................. 98
Step 7. Review Installation Summary.......................................................................................... 99
Step 8. Select Architectural Components ................................................................................. 100
Step 9. Choose Microsoft SQL Server ........................................................................................ 101
Step 10. Choose Data Locations ................................................................................................103
Step 11. Choose Data Collection Mode ...................................................................................... 104
Step 12. Specify Connection Ports ............................................................................................ 106
Step 13. Review Installation Summary ...................................................................................... 108
Step 14. Add Veeam ONE Service Account to Veeam ONE Administrators Group ......................... 109
Custom Installation............................................................................................................................ 110
Installing Veeam ONE Server ..................................................................................................... 111
Installing Veeam ONE Web Services .......................................................................................... 128
Installing Veeam ONE Client ............................................................................................................... 141
Step 1. La unch Splash Wind ow .................................................................................................. 142
Step 2. Select Component ........................................................................................................ 143
Step 3. Accept License Agreements ...........................................................................................144
Step 4. Perform System Configuration Check ............................................................................. 145
Step 5. Choose Installation Path ...............................................................................................146
Step 6. Specify Veeam ONE Server Name .................................................................................. 147
Step 7. Review Installation Summary.........................................................................................148
Step 8. Check Veeam ONE Client Settings .................................................................................149
Installing Veeam ONE in Unattended Mode .........................................................................................150
Before Y ou Begin ......................................................................................................................151
Installation Command-Line Syntax............................................................................................ 153
ACCESSING VEEAM ONE CLIENT AND WEB CLIENT ................................ ................................ .....172
Configuring Trusted Connection ......................................................................................................... 174
CONFIGURING VEE AM ONE ................................ ................................ ................................ 175

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 Connecting Servers ............................................................................................................................ 176
Connecting Veeam Backup & Replication Servers ....................................................................... 177
Connecting Veeam Backup for Microsoft 365 Servers ................................................................. 183
Connecting VMware vSphere Servers ........................................................................................189
Connecting VMware Cloud Director Servers ............................................................................... 197
Connecting Microsoft Hyper-V Servers ..................................................................................... 204
Changing Server Connection Settings ........................................................................................ 212
Removing Server Connections .................................................................................................. 213
Choosing Objects to Monitor a nd Report On........................................................................................ 214
Choosing VMs a nd VM Containers to Monitor a nd Report On ...................................................... 215
Choosing Datastores to Rep ort On ............................................................................................227
Configuring Notification Settings ....................................................................................................... 228
Step 1. Configure SMTP Server Settings .................................................................................... 229
Step 2. Configure Email Notification Settings ............................................................................232
Step 3. Configure Email Frequency ............................................................................................233
Step 4. Configure SNMP Settings ............................................................................................. 236
Step 5. Configure ServiceNow Integration ................................................................................ 238
Step 6. Config ure Syslog Integration........................................................................................ 240
Step 7. Review Summary ......................................................................................................... 242
Data Collection Schedule .................................................................................................................. 243
Security Groups ................................................................................................................................ 244
Data Retention ................................................................................................................................. 246
Changing Veeam ONE Service Account ............................................................................................... 247
UPGRADING TO VEEAM ONE 12................................ ................................ ........................... 248
Step 1. La unch Splash Wind ow ........................................................................................................... 249
Step 2. Select Component ................................................................................................................. 250
Step 3. Accept License Agreements .................................................................................................... 251
Step 4. Review Components to Upgrade .............................................................................................252
Step 5. Provide License ......................................................................................................................253
Step 6. Specify Service Account Credentials ....................................................................................... 254
Step 7. Perform System Configuration Check .......................................................................................255
Step 8. Choose Microsoft SQL Server ................................................................................................. 256
Step 9. Specify Connection Ports ........................................................................................................257
Step 10. Begin Upgrade .................................................................................................................... 258
Step 11. Cha nge Default Certificate .................................................................................................... 259
Step 12. Specify Guest OS Credentials for Microsoft Hyper-V VMs ........................................................ 261
Step 13. Apply Available Updates....................................................................................................... 262
UPGRADING VEEAM ONE CLIENT ................................ ................................ ........................ 263
UNINSTALLING VEEAM ONE ................................ ................................ .............................. 264
EXP ORTING LOGS................................ ................................ ................................ ........... 265

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APPENDIX A. CRE ATING VEEAM ONE D ATABASE WITH SQL SCRIPT ................................ ................ 266
APPENDIX B. DATA COLLECTION MODES ................................ ................................ ............... 268
APPENDIX C. VEEAM ONE CERTIFICATES ................................ ................................ ............... 290

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Contacting Veeam Software
At Veeam Software we value feedback from our customers. It is important not only to help you quickly with your
technical issues, but it is our mission to listen to your input and build products tha t incorporate your
suggestions.

Customer Support
Should you have a technical concern, suggestion or question, visit the Veeam Customer Support Portal to open a
case, search our knowledge base, reference documentation, manage your license or obtain the latest product
release.

Company Contacts
For the most up-to-date information about company contacts and office locations, visit the Veeam Contacts
Webpage.

Online Support
If you have any questions about Veeam products, you can use the following resources:

• Full documentation set: veeam.com/documentation-guides-datasheets.html

• Veeam R&D Forums: forums.veeam.com

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About This Document
This guide describes deployment scenarios for Veeam ONE, provides information about the product design and
structure and offers step-by-step instructions for successful installation, configuration and updating.

Intended Audience
The guide is intended for anyone who plans to use the Veeam ONE solution. It is primarily aimed at
administrators managing Veeam Backup & Replication, VMwa re vSphere, VMware Cloud Director or Microsoft
Hyper-V environments, but can also be helpful for other current and perspective Veeam ONE users.

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About Veeam ONE
Veeam ONE is a comprehensive solution developed by Veeam Software for managing virtual and data protection
environments. Veeam ONE enables real-time monitoring, business documentation and management reporting
for Veeam Backup & Replication, Veeam Backup for Microsoft 365, VMware vSphere, VMware Cloud Director
and Microsoft Hyper-V.

Veeam ONE is designed to give IT administrators peace-of-mind to manage every aspect of the modern virtual
environment. Every Veeam ONE capability meets a specific business challenge — from monitoring the state of
VMs and their performance, generating reports for capacity p lanning and upgrade purposes, to providing
management with transparent and granular views of the virtual infrastructure from a business -oriented
perspective.

Veeam ONE incorporates the following software components:

• Veeam ONE Client is the primary tool used for monitoring the virtual environment, Veeam Backup &
Replication and Veeam Backup for Microsoft 365 infrastructures. In the Veeam ONE Client, you can
manage, view and interact with alarms and monitoring data, analyze performance of virtual and backup
infrastructure components, track the efficiency of data protection operations, troubleshoot issues, group
your virtual infrastructure and administer monitoring settings.

• Veeam ONE Web Client provides a set of dashboards and reports that allow you to verify configuration
issues, optimize resource allocation and utilization, track implemented changes, plan capacity growth and
track whether mission-critical workloads are properly protected in the virtualized datacenter.

Veeam ONE Client and Veeam ONE Web Client are installed with one setup and provide a single cohesive
solution.

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Veeam ONE Architecture
Veeam ONE relies on client-server architecture to work effectively in environments of any size and complexity.
Veeam ONE architecture includes the following structural components:

• Veeam ONE Server

Veeam ONE Server is responsible for collecting data from virtual, Veeam Backup & Replication and Veeam
Backup for Microsoft 365 servers, and storing this data into the database. As part of Veeam ONE Server,
the following components are installed: Veeam ONE Monitoring Service, Veeam ONE Reporting Service,
Veeam ONE Error Reporting Service, and Veeam ONE Web API.

• Veeam ONE Web Services

Veeam ONE Web Services enable access to Veeam ONE web server and handle rendering of reports.

• Veeam ONE Client

Veeam ONE Client is a client part for Veeam ONE Server. Veeam ONE Client communicates with the Veeam
ONE Server installed locally or remotely.

• Veeam ONE Database

Veeam ONE database stores data used by product components. The database is hosted on a Microsoft SQL
Server that can run remotely, or can be co-installed with other Veeam ONE components.

• Veeam ONE Agent

Veeam ONE agent is a component that enables communication with Veeam Backup & Replication servers,
performs collection of logs, and sends remediation commands.

It is recommended to install Veeam ONE agent to improve data collection performance in large -scale
Veeam Backup & Replication infrastructures. For details on Veeam ONE agent, see Integration with Veeam
Backup & Replication.

Veeam ONE agent can work in the following modes:

o Server

In this mode, Veeam ONE agent is responsible for analyzing log data and signature updates.

Veeam ONE agent server is included into Veeam ONE installation package and deployed on the
machine running Veeam ONE server during product installation.

o Client

In this mode, Veeam ONE agent is responsible for collecting logs and executing remediation actions
on Veeam Backup & Replication servers.

By default, Veeam ONE agent client is deployed on Veeam Backup & Replication servers when you
connect these servers to Veeam ONE.

Veeam ONE architectural components can be installed on a single machine, or run on dedicated machines. For
details, see Deployment Scenarios.

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Deployment Scenarios
Veeam ONE supports two deployment scenarios:

• All-in-one

The all-in-one deployment scenario is ideal if you want to consolidate the entire product functionality in
one place by installing all product architectural components on a single machine. This scenario is
preferable for small- to medium-scale deployments.

• Custom

The custom deployment scenario is more suitable if you want to separate client/server roles and install
product architectural components on different machines. This scenario is recommended for large -scale
deployments. For details on large-scale deployment recommendations, see Sizing and Scalability Best
Practices.

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All-in-One Deployment
The following diagram illustrates the all-in-one Veeam ONE deployment scenario.

In the all-in-one deployment scenario:

• All Veeam ONE architectural components (Veeam ONE Server, Veeam ONE Web Services, Veeam ONE
Client and Veeam ONE agent server) are installed altogether on a single machine (either physical or
virtual).

• To store data retrieved from connected servers, a local or remote Microsoft SQL Server instance is
required. If you have a Microsoft SQL Server instance that meets Veeam ONE system requirements, you
can adopt it for Veeam ONE deployment. Otherwise, you can install a new Microsoft SQL Server instance
during the product installation — Veeam ONE setup package includes Microsoft SQL Server 2017 Express
Edition.

NOTE :
• For production deployments, it is recommended to use a remote Microsoft SQL Server
installation. It is also recommended to run Veeam ONE services on a dedicated server. Such
distributed installation will improve performance of Veeam ONE services.
• If you choose to host Veeam ONE database on Microsoft SQL Server Express, consider is a 10
GB database size limitation for this edition. For details, see Editions and Supported Features
for SQL Server.

• To enable multi-user access to real-time performance statistics and configurable alarms, you can
additionally install one or more instances of Veeam ONE Client on separate machines. Thus, you will be
able to access Veeam ONE functionality either from a local machine or from remote computers.

For instructions on the all-in-one deployment procedure, see All-in-One Installation.

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Custom Deployment
The following diagram illustrates the custom Veeam ONE deployment scenario.

The custom deployment scenario relies on a distributed architecture where server and client parts are separated
and installed on different machines (physical or virtual). In the custom deployment scenario:

• Veeam ONE Server and Veeam ONE Web Services components are installed on separate machines.

• To enable multi-user access to real-time performance statistics and configurable alarms, you can install
one or more instances of Veeam ONE Client on remote machines.

• To store data retrieved from connected servers, a local or remote Microsoft SQL Server instance is
required as a supporting system. If you already have a Microsoft SQL Server instance that meets Veeam
ONE system requirements, you can adopt it for Veeam ONE deployment. Otherwise, you can install a new
Microsoft SQL Server instance during the product installation — Veeam ONE setup package includes
Microsoft SQL Server 2017 Express Edition.

NOTE :
• For production deployments, it is recommended to use a remote Microsoft SQL Server
installation. It is also recommended to run Veeam ONE services on a dedicated server. Such
distributed installation will improve performance of Veeam ONE services .
• If you choose to host Veeam ONE database on Microsoft SQL Server Express, consider is a 10
GB database size limitation for this edition. For details, see Editions and Supported Features
for SQL Server.

The custom installation relies on a client-server model for data collection and communication.

• Server component collects data from virtual environment, Veeam Backup & Replication and Veeam Backup
for Microsoft 365 servers and stores this data in the database.

• Veeam ONE Web Services enable access to Veeam ONE web server and handle rendering of reports.

• Veeam ONE Client communicates with Veeam ONE Server d irectly to obtain real-time virtual infrastructure
performance data and data protection statistics.

For a successful Veeam ONE deployment, it is essential that the client components are aware of the Veeam ONE
Server and internal Web API location, and can connect to them to retrieve and process data.

For instructions on the custom installation procedure, see Custom Installation.

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Licensing Veeam ONE
To achieve full capability of Veeam ONE, you must obtain a license file and install it on the Veeam ONE server. If
you do not install the license key, the product will operate in the Community (free) edition.

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Licensed Objects
Veeam ONE can be licensed in two ways: per-socket and per-instance.

Per Socket Licensing

Veeam ONE can be licensed by the number of CPU sockets on managed VMware vSphere and Microsoft Hyper -V
hosts. A license is required for every occupied motherboard socket as reported by the hypervisor API. A
managed host is a host that is included in the monitoring and reporting scope with Veeam ONE inclusion rules.
For details, see Choosing VMs and VM Containers to Monitor and Report On.

Per Instance Licensing

Veeam ONE can be licensed by the number of instances. An instance is a unit (or token) that is assigned to an
object to make it manageable in Veeam ONE.

Veeam ONE per-instance license apply to the following types of objects:

• VMs protected by the monitored Veeam Backup & Replication servers and VMs included in the monitoring
and reporting scope with Veeam ONE inclusion rules. For details on configuring monitoring scope for the
virtual infrastructure, see Choosing VMs and VM Containers to Monitor and Report On.

VMs protected by the monitored Veeam Backup & Replication servers and VMs included in the monitoring
and reporting scope at the same time consume one instance from a license scope. Powered off replicas do
not consume instances.

• Computers protected with Veeam Agent for Windows, Linux, Mac, IBM AIX and Oracle Solaris that are
managed by Veeam Backup & Replication servers that you connect to Veeam ONE.

The number of instances consumed by a managed computer depends on the mode in which the Veeam
Agent job operates. For details on Veeam Agent licensing coefficients, see section Instance calculation for
Veeam Universal License of the Veeam Licensing Policy.

• File shares protected by Veeam Backup & Replication servers that you connect to Veeam ONE. File shares
are licensed per 500 GB of protected data.

• Nutanix AHV, oVirt Kernel-based and Proxmox VMs protected by Veeam Backup & Replication servers that
you connect to Veeam ONE.

• Cloud VMs, cloud databases and cloud file shares protected by Veeam Backup for Microsoft Azure, Veeam
Backup for AWS and Veeam Backup for Google Cloud integrated with Veeam Backup & Replication servers
that you connect to Veeam ONE.

• Microsoft 365 user accounts whose data is protected with Veeam Backup for Microsoft 365 servers
connected to Veeam ONE.

NOTE :
• Rental program for Veeam Cloud & Service Providers (VCSP) includes free license usage for
Veeam Backup for Microsoft 365 monitoring. Consider that when you generate the license,
Microsoft 365 (10 users pack) costs 2 PPU. When you submit your monthly license usage
report, the cost of the license will be changed to 0 PPU.
• If you have full monitoring enabled with your licenses for Veeam ONE and Veeam Backup for
Microsoft 365, monitoring of Veeam Backup for Microsoft 365 does not consume any license
units.

• Enterprise Applications protected with Veeam Plug-ins for SAP HANA, Oracle RMAN, SAP on Oracle.

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 • Object Storage data protected by Veeam Backup & Replication servers that you connect to Veeam ONE.
Object storage protection is licensed per 500 GB of protected data.

Rental licenses intended for Veeam Cloud & Service Providers (VCSP) use p oints as license units. For details on
on rental licenses, see Veeam ONE.

NOTE :

Infrastructure topology view in Veeam ONE and Veeam Backup & Replication must match. Otherwise
license instances may be consumed incorrectly.

New Objects
To provide more flexibility and introduce a trial period for object management, Veeam ONE offers the concept
of New objects for Rental licenses. New objects are objects that were discovered within the current calendar
month. New objects are tracked separately. The Used points license counter reflects the number of points
required for the new objects, that is the number of new objects multiplied by the object coefficient.

New objects do not consume the license points until the beginning of the new month. On the first day of the
new month, the number of new objects is added to the number of managed objects and the New p oints counter
in the license resets. New objects are not included in a license usage report.

NOTE :

The New objects counter in Veeam ONE does not include:

• File shares protected by Veeam Backup & Replication

• Nutanix VMs, Microsoft Azure VMs and AWS EC2 instances that are not included in the New objects
counter on the monitored Veeam Backup & Replication server

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License Types and Packages
Veeam Software offers paid and free licenses for Veeam ONE.

Paid Licenses
Veeam Software offers the following types of paid licenses for Veeam ONE:

• P erpetual license is a permanent full license. The perpetual license does not have an expiration date and
allows using Veeam ONE versions issued before support expiration date.

• Sub scription license is a full license that expires at the end of the subscription term. The subscription
license term is normally 1–3 years from the license issue date.

• Rental license is a full license intended for Veeam Cloud & Service Providers (VCSP). The license expiration
date is set according to the chosen rental program (normally 1–12 months from the license issue date).

For details on Veeam ONE licensing for Veeam Cloud & Service Providers (VCSP), see section Veeam ONE
of the Veeam Rental Licensing and Usage Reporting Guide.

The following terms apply to Veeam ONE paid licenses:

License Type Licensing

Perpetual license Per socket/Per instance

Subscription license Per socket/Per instance

Rental license Per point

Free Licenses
Veeam Software offers the following types of free licenses for Veeam ONE:

• E valuation license is a full license that can be used for product evaluation. The trial license is valid for 30
days from the moment of product download.

• Community Edition license is a license with a limited set of features* but with no restrictions on the
number of virtualization hosts, management servers and failover clusters you can monitor and report on.
The community license includes 10 instances free of charge and does not have an expiration date. The
community version does not require a license file during installation.

• NFR license is a full license that can be used for product demonstration, training and education. This
license is not for resale or commercial use.
*For details on Veeam ONE Community Edition limitations, see Feature Comparison.

License Packages
Veeam ONE accepts licenses of the following packages:

• ONE

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 • Essentials

• Suite

NOTE :

The Suite package matches Veeam Data Platform Advanced from the Pricing and Packaging page.

For details on license packages, see Pricing and Packaging.

Compatibility with Veeam Backup & Replication Licenses

Veeam ONE allows monitoring of Veeam Backup & Replication servers if the following conditions are met for
Subscription and Perpetual licenses:

Veeam ONE License

P er Instance

P er Socket
P a ckage = P a ckage =
Suite/Essentials ONE

P a ckage = Backup All workloads 1 All workloads All workloads

P er
Sock et
P a ckage = All workloads 1 All workloads All workloads
Suite/Essentials

Cannot add to Cannot add to Cannot add to

P a ckage = Backup
Veeam ONE Veeam ONE Veeam ONE
P er
Instance
P a ckage = All workloads 2 All workloads Cannot add to
Veeam Backup & Suite/Essentials Veeam ONE
Rep lication
License
Sock ets (Package = VM workloads Cannot add to All workloads
Ba ckup) only Veeam ONE

Instances (Package
= Ba ckup)
Merged
Sock ets (Package = VM workloads VM workloads All workloads
Suite) only only

Instances (Package
= Ba ckup)

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 Veeam ONE License

P er Instance

P er Socket
P a ckage = P a ckage =
Suite/Essentials ONE

Sock ets (Package = All workloads 2 Non-VM All workloads

Ba ckup) workloads only

Instances (Package
= Suite)

Sock ets (Package = All workloads 2 All workloads All workloads

Suite)

Instances (Package
= Suite)

Sock ets (Package = All workloads 2 All workloads All workloads

E ssentials)

Instances (Package
= Suite)

where:

• VM workloads only — include VMs protected by the monitored Veeam Backup & Replication servers and
VMs included in the monitoring and reporting scope with Veeam ONE inclusion rules.

• Non-VM workloads only — include other workloads protected by Veeam Backup & Replication servers that
you connect to Veeam ONE: computers protected with Veeam Agent for Windows, Veeam Agent for Linux,
Veeam Agent for Mac, Veeam Agent for IBM AIX, Veeam Agent for Oracle Solaris, file shares, Nutanix AHV
VMs, Microsoft Azure VMs, AWS EC2 instances and Google Cloud Platform VMs.

1. Includes free instances that can be used for monitoring non-VM workloads.
2. Veeam ONE does not consume free instances included in the license file.
NOTE :

Veeam ONE does not accept merged license files. If you install a merged socket and instance license, it
behaves as a per socket license.

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Compatibility with Veeam Backup for Microsoft 365 Licenses
Veeam ONE allows monitoring of Veeam Backup for Microsoft 365 servers if the following conditions are met
for the licenses:

Veeam ONE License

Rental Subscription Perpetual Community NFR E valuation

P a ckage = ✕ ✕ ✕ ✕ ✕ ✓
M365
Subscription
P a ckage = ✓ ✓ ✓ ✓ ✕ ✓
M365Suite

P a ckage = ✓ ✕ ✕ ✕ ✕ ✓
Rental
M365
Veeam
Ba ckup
for
E valuation
P a ckage = ✓ ✓ ✓ ✓ ✓ ✓
Microsoft M365Suite
365
License
Community
P a ckage = ✕ ✓ ✓ ✕ ✓ ✓
M365Suite

P a ckage = ✕ ✕ ✕ ✕ ✕ ✕
M365
NFR
P a ckage = ✕ ✕ ✕ ✓ ✓ ✓
M365Suite

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Installing License
Veeam ONE license is provided during the product installation.

If you do not provide a license file during installation, you can provide it later:

1. Open Veeam ONE Client.

For details, see section Accessing Veeam ONE Client of the Veeam ONE Monitoring Guide.

2. In the main menu, click License.

3. In the License Information window, navigate to the License tab and click Install.

4. Specify a path to the license file and click Op en.

5. Select the Up d ate license automatically check box to enable automatic license update and usage
reporting.

Automatic usage reporting implies sending license usage statistics to Veeam. For details, see Automatic
Usage Reporting.

6. In the License Information window, click Sa ve.

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Viewing License Information
You can check details of the installed license in the License Information window.

To access the Licensed Information window:

1. Open Veeam ONE Client.

For details, see section Accessing Veeam ONE Client of the Veeam ONE Monitoring Guide.

2. In the main menu, click License.

The License Information window will display license details.

License Information
The License Information section provides information about the current Veeam ONE license:

• Sta tus — status of the installed license ( Valid , Valid (License key is about to expire) , Invalid , Expired (N
days of grace period remaining) , Warning (License exceeded) , Not Installed ).

• Ty p e — type of the installed license ( Perpetual, Subscription, Rental, Community , Evaluation, NFR).

• Licensed to — name of the user or company to which the license was issued.

• E x piration date — date when the license will expire.

• P a ckage — license package ( ONE , Suite, Essentials ).

• Instances — number of instances that can cover managed objects.

• [For Rental license only] P oints — number of points that can cover managed objects.

• Sock ets — number of sockets that the license covers.

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 • E x piration date — date when the license will expire.

• [For Perpetual license only] Sup port expiration date — date when product support will expire.

• Sup port ID — customer identification number required when contacting Veeam Technical Support.

License Usage
The Sockets and Instances tabs provide details on the number of currently used sockets, instances or points, and
the number of managed objects with object multipliers for your license type.

These tabs contain the following information:

• Sock ets — number of licensed, used and remaining sockets on managed VMware vSphere and Microsoft
Hyper-V hosts.

• [For Rental license only] Used points — number of points consumed by managed objects out of the total
number of instances available in the license.

• New — number of objects that were discovered less than a month ago (within the current calendar
month). For details on new objects, see Licensed Objects.

• VMs — number of managed VMs out of the total number of discovered VMs on managed VMware vSphere
and Microsoft Hyper-V hosts and Veeam Backup & Replication servers.

Click a link in the Ty p e column to drill down to details on protected workloads.

• W orkstations — number of managed Veeam Agents that run in Workstation mode and are managed by
Veeam Backup & Replication servers connected to Veeam ONE.

• Servers — number of managed Veeam Agents that run in Server mode discovered and are managed by
Veeam Backup & Replication servers connected to Veeam ONE.

• File Shares — number of managed data blocks (500 GB each) of file shares protected by Veeam Backup &
Replication servers connected to Veeam ONE.

• Cloud VMs — number of Microsoft Azure VMs, Google Cloud VMs and AWS EC2 instances protected by
Veeam Backup for Microsoft Azure, Veeam Backup for AWS and Veeam Backup for Google Cloud
integrated with Veeam Backup & Replication servers that you connect to Veeam ONE.

• Cloud File Shares — number of AWS EFS and Microsoft Azure file shares protected by Veeam Backup for
Microsoft Azure, Veeam Backup for AWS and Veeam Backup for Google Cloud integrated with Veeam
Backup & Replication servers that you connect to Veeam ONE.

• Cloud Databases — number of Microsoft Azure SQL, AWS RDS, Google Cloud SQL databases protected by
Veeam Backup for Microsoft Azure, Veeam Backup for AWS and Veeam Backup for Google Cloud
integrated with Veeam Backup & Replication servers that you connect to Veeam ONE.

• [For Rental license only] Microsoft 365 users — number of users protected by Veeam Backup for Microsoft
365 and number of consumed instances.

Click a link in the Ty p e column to drill down to details on protected workloads.

• Ap p lications — number of enterprise applications protected with Veeam Plug -ins for SAP HANA, Oracle
RMAN, SAP on Oracle.

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 • Ob ject Storage — number of managed data blocks (500 GB each) of Amazon S3, Azure Blob and S3
compatible storage data protected by Veeam Backup & Replication servers connected to Veeam ONE

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Submitting License Usage Report
If you use a Rental license, you must submit a license usage report to Veeam every month. The license usage
report reflects the maximum number of instances consumed by workloads that you were managing with Veeam
ONE within the previous calendar month: VMs, file shares and Veeam Agents ( Workstation and Server), cloud
instances (cloud VMs, cloud databases and cloud file shares), enterprise applications, object storage and
Microsoft 356 users.

There are two methods to submit a license usage report:

• You can submit a license usage report in Veeam ONE Client (recommended). For details, see Submitting
License Usage Report in Veeam ONE Client.

• You can submit a license usage report manually by sending an email with a generated report to a Veeam
sales representative. For details, see Submitting Offline License Usage Report.

Submitting License Usage Report in Veeam ONE Client

If Veeam ONE server has access to Internet, you can submit a license usage report in Ve eam ONE Client. When
you submit a license usage report in Veeam ONE Client, Veeam ONE sends license usage statistics to the Veeam
License Update Server.

This method is available only if license auto update is enabled. For details on automated license updat e, see
Updating License.

License usage reporting is performed in the following way:

1. Veeam ONE collects statistics on the current license usage.

2. On the first day of the new month, Veeam ONE generates a license usage r eport based on the maximum
number of managed objects in the previous month.

3. Veeam ONE informs you about the generated report with a notification window in Veeam ONE Client each
time you access the console.

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 4. You can review the report, adjust it and send it to Veeam.

If you do not send and save the report, on the sixth day of the month, Veeam ONE will save and send the
report automatically. You can access the report on the Veeam ONE server, in the
%ProgramData%\Veeam\Licensing\Veeam ONE Report folder.

To submit a license usage report in Veeam ONE Client:

1. Open Veeam ONE Client.

For details, see section Accessing Veeam ONE Client of the Veeam ONE Monitoring Guide.

2. In the main menu, click License.

3. In the License Information window, click Create Report.

4. In the License Usage Report window, you can adjust the number of managed workloads before you submit
the report.

5. If you have reduced the number of workloads, the Rea son for changes field, specify a reason for reducing
report statistics or any additional information.

6. Click Send.

Veeam ONE will display a dialog box with the submission result.

7. Click OK to acknowledge the result and close the dialog box.

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Submitting Offline License Usage Report
If Veeam ONE server does not have access to Internet or has connection problems, you can submit an offline
license usage report. When you submit an offline license usage report, Veeam ONE generates a file with licens e
usage statistics.

The report file can be generated in the JSON, PDF or XLS format. You must send a report in the JSON format to
Veeam. You can save the report in the PDF or XLS formats for your own needs.

This method is available only if license auto update is disabled. For details, see Updating License.

To submit an offline license usage report:

1. Open Veeam ONE Client.

For details, see section Accessing Veeam ONE Client of the Client User Guide.

2. In the main menu, click License.

3. In the License Information window, click Create Report.

4. In the License Usage Report window, you can adjust the number of managed workloads before you submit
the report.

5. If you have reduced the number of workloads, the Rea son for changes field, specify a reason for reducing
report statistics or any additional information.

6. Click Sa ve as and choose a folder to which you want to save the report.

7. When the report is generated, Veeam ONE will display a dialog box notifying that the report was created.
In the dialog box, click Op en folder to navigate to the folder where the report resides.

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 8. Review the report and send it to a Veeam sales representative.

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Updating License
When the license expires, you can update it from the Veeam licensing server. You can use the following methods
to update Veeam ONE license:

• Update the license manually

• Update the license automatically

Updating License Manually

You can update the license from the Veeam License Update Server manually on demand. When you update the
license manually, Veeam ONE connects to the Veeam License Update Server, downloads a ne w license from it (if
the license is available), and installs it on the Veeam ONE server.

To update the license:

1. Open Veeam ONE Client.

For details, see section Accessing Veeam ONE Client of the Veeam ONE Monitoring Guide.

2. In the main menu, click License.

3. In the License Information window, navigate to the License tab.

4. Click Up date.

Veeam ONE will connect to the Veeam licensing server, download the new license from it (if available),
install it on the Veeam ONE server, and display a dialog box with the license update result.

5. Click Sa ve to acknowledge the result and close the dialog box.

Updating License Automatically

You can instruct Veeam ONE to update the license automatically. License auto-update is available for all types
of licenses and is mandatory for Free licenses ( Community Edition, Evaluation, NFR). Automatic license update
removes the need to download and install the license manually each time when you p urchase the license
extension. If the automatic update option is enabled, Veeam ONE proactively communicates with the Veeam
License Update Server to obtain and install a new license before the current license expires.

How Automatic License Update Works

To update the license automatically, Veeam ONE performs the following actions:

1. After you enable automatic license update, Veeam ONE starts sending requests to the Veeam License
Update Server on the web (one.butler.veeam.com) and checks if a new license key is available. Veeam
ONE sends requests once a week. Communication with the Veeam License Update Server is performed
over the HTTPS protocol.

2. Seven days before the expiration date of the current license, Veeam ONE starts sending requests once a
day.

3. When a new license key becomes available, Veeam ONE automatically downloads it and installs on the
Veeam ONE server.

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Automatic license update can complete with the following results:

• Op eration is successful. A new license key is successfully generated, downloaded and installed on the
Veeam ONE server.

• A new license is not required. The currently installed license key does not need to be updated.

• Veeam License Update Server has failed to generate a new license. Such situation can occur due to an
error on the Veeam License Update Server side.

• Veeam ONE has received an invalid answer. Such situation can occur due to connectivity issues between
the Veeam License Update Server and Veeam ONE server.

Automatic Update Retries

If Veeam ONE fails to update the license, it triggers the Veeam ONE license update failure alarm, and retries to
update the license.

Veeam ONE retries to update the license key in the following way:

• If Veeam ONE fails to establish a connection to the Veeam License Update Server, retry takes place every
60 minutes.

• If Veeam ONE establishes a connection but there occurs a general license key generation error, the retry
takes place every 24 hours.

The retry period ends one month after the license expiration date or the support expiration date (whichever is
earlier). The retry period is equal to the number of days in the month of license expiration. For example, if the
license expires in January, the retry period will be 31 days. If the license expires in April, the retry period will be
30 days.

Enabling Automatic License Update

By default, automatic license update is disabled. To enable automatic license updates:

1. Open Veeam ONE Client.

For details, see section Accessing Veeam ONE Client of the Veeam ONE Monitoring Guide.

2. In the main menu, click License.

3. In the License Information window, on the License tab, select the Up date license automatically (enables
usa ge reporting) check box.

4. Click Sa ve.

NOTE :
• Enabling license auto update activates Automatic Usage Reporting. You cannot use license auto
update without automatic usage reporting.
• License auto-update is enabled by default for Free licenses ( Community Edition, Evaluation, NFR)
and cannot be disabled.

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License Usage Statistics
If you have enabled automatic update of Veeam ONE license, Veeam ONE will collect and send data on license
usage automatically by default. For details on how to enable automatic license update, see Updating License.

As part of this process, Veeam ONE collects statistics on the current license usage and sends it periodically to
the Veeam License Update Server. The collected data provides information about the contract ID, license ID,
product installation ID, and the maximum number of protected workloads managed by Veeam Backup &
Replication over the past week (high watermark), the maximum number of Veeam backup agents managed in
Veeam ONE, and the maximum number of workloads protected by other Veeam products integrated with Veeam
ONE. The process runs in the background mode, once a week at a random time and day. For details on Veeam
products that can be integrated with Veeam ONE, see About Veeam ONE.

The collected data does not include information on Veeam ONE usage by any individual person identifiable for
Veeam, or any data gathered by Veeam ONE.

Veeam may also use collected data for any other internal business purposes it deems app ropriate, including (but
not limited to) evaluation, improvement and optimization of Veeam licensing models.

IMP ORTANT!

Even after you have enabled automatic license update and Veeam ONE has started sending usage statistics,
you are still required to submit license usage to your aggregator. For details, see Submitting License Usage
Report.

Veeam may also use collected data for any other internal business purposes it deems appropriate, including (but
not limited to) evaluation, improvement and optimization of Veeam licensing models. For details on license
limits, see Exceeding License Limit.

By enabling license auto update you agree with collection, transmission and use of the reporting data. You must
not enable license auto update in case you do not agree with such collection, transmission and use.

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License Expiration
Veeam ONE license period is set in accordance with the chosen licensing program.

For Subscription and Rental licenses, Veeam ONE offers a grace period after the license expiration date. This
mechanism ensures a smooth license update and provides sufficient time to install a new license file.

During the grace period, Veeam ONE keeps working in a full-version mode. The license status in the License
Information window will appear as Expired (<number> days of grace period remaining) .

You must update your license before the end of the grace period. If you do not update the license until the end
of the grace period, Veeam ONE will switch to the community mode.

If support period is expired for a Perpetual license, the product will continue to work in a full-version mode.
However, you will not be able to upgrade Veeam ONE and install updates and patches.

The duration of the grace period is defined by the type of license.

License Type Gra ce Period

Perpetual license Not applicable

Subscription license 30 days

Rental license 60 days

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Exceeding License Limit
In some situations, the number of actually managed objects may exceed the license limit. For example, this may
happen when some VMs or hosts are temporarily managed for testing or POC.

For per-instance licenses, Veeam ONE allows you to manage more objects than covered by the number of
instances specified in the license. On the first month, the exceeding limit is equal to the number of instances the
license covers. For example, if your license covers 500 instances, Veeam ONE allows you to manage objects that
consume up to 1000 instances.

Starting from the second month, the exceeding limit varies according to the license type and state of license
auto update setting:

License Type Auto Update Enabled* Auto Update Disabled

Subscription Up to 20 instances or 20% of the total Up to 10 instances or 10% of the total

Perpetual (per instance count (whichever number is instance count (whichever number is
instance) greater) greater)

Rental Up to 20 instances or 20% of the total Up to 20 instances or 20% of the total

instance count (whichever number is instance count (whichever number is
greater) greater)

*and you have successfully submitted license usage report during the last 30 days.

If the license limit is exceeded by no more than the specified percentage or number, Veeam ONE continues to
manage all objects.

If the license limit is exceeded by more than the specified percentage or number, all objects exceeding the
licensed number and the allowed increase are excluded from monitoring and reporting. To determine what
objects to manage, Veeam ONE uses the last-in first-out method (LIFO): objects that were discovered last are
removed first from the monitoring and reporting scope.

An increase in the number of managed objects up to the specified percentage is allowed only for a limited
period of time. The duration of this grace period is equal to the duration of the license key.

By the end of the grace period, you must update the existing license or decrease the number of managed
objects. Otherwise, Veeam ONE will exclude from monitoring and reporting objects that exceed the licens e
limit. VMs are excluded with the help of an automatic exclusion rule that is created by Veeam ONE. You can
review VMs covered by this rule in Veeam ONE server settings. For details, see Choosing VMs and VM Containers
to Monitor and Report On. If you exceed the number of monitored computers with installed Veeam Agents, file
shares and VMs protected on monitored Veeam Backup & Replication servers, Veeam ONE will not exclude any
objects from monitoring or reporting. For objects that exceed the license limit, Web Client will generate Veeam
Backup & Replication reports with the Veeam watermark.

In addition to managing objects that exceed the license limit by no more than the specified percentage, Veeam
ONE allows you to monitor any number of new objects (that is, objects that are monitored for the first time in
the current month). Exceed by new objects is supported for Rental licenses only.

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Consider the following example. Veeam ONE uses a Rental license with the license auto update disabled and the
expiration date set to 60 days from the license issue date. At the beginning of January the number of VMs is
130, while a license covers 100 VMs. The period for exceeding the license limit is 60 days. Within the first 60
days (in January and February), Veeam ONE will manage 100 + 20 VMs that were discovered first (license limit +
20%). 10 VMs that were discovered last will be excluded from monitoring and reporting. In addition, in the
middle of January, Veeam ONE discovers 30 new VMs. Veeam ONE will manage these VMs until the end of the
month.

If the license is not updated and the license limit is not increased, Veeam ONE will exclude from monitoring and
reporting:

• 30 VMs that exceed the license limit

• 30 VMs that were discovered in January

Exceeding Sockets Limit

For per-socket licenses, Veeam ONE does not offer any grace period. If the number of sockets exceeds the
license limit, Veeam ONE will exclude from monitoring and reporting hosts above the license limit.

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Deployment Planning and Preparation
Before installing Veeam ONE, check supported virtualization platforms, system requirements, permissions and
network ports used for data transmission.

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Supported Virtualization Platforms
Veeam ONE supports the following virtualization platforms:

VMware vSphere Environment

Sp ecification Requirement

• VMware vSphere 8.0 (up to Update 3)

P la tforms
• VMware vSphere 7.0 (up to 7.0 Update 3)
• VMware vSphere 6.x
• VMware Cloud on AWS

• vCenter Server 8.0 (optional *) (up to 8.0 Update 3)

Software
• vCenter Server 7.0 (optional *) (up to 7.0 Update 3)
• vCenter Server 6.x (optional *)
• Cloud Director 10.1 (up to 10.5)

• ESXi 8.0 (up to 8.0 Update 3)

Hosts
• ESXi 7.0 (up to 7.0 Update 3)
• ESXi 6.x

Note: Free versions of VMware vSphere ESXi are supported.

NOTE :

Only English language versions of VMware infrastructures are supported.

*
Adding VMware vSphere infrastructure using vCenter Server is not mandatory.

Microsoft Hyper-V Environment

Sp ecification Requirement

• Windows Server 2022

P la tforms
• Windows Server 2019 (including 1809)
• Windows Server 2016 (including 1709 and 1803)
• Windows Server 2012 R2
• Windows Server 2012

• Microsoft System Center 2022 Virtual Machine Manager (optional*)

Software
• Microsoft System Center 2019 Virtual Machine Manager (optional*)
• Microsoft System Center 2016 Virtual Machine Manager (optional*)
• Microsoft System Center 2012 R2 Virtual Machine Manager (optional*)
• Microsoft System Center 2012 SP1 Virtual Machine Manager (optional*)

Note: Semi-Annual Channel (SAC) releases are supported.

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 Sp ecification Requirement

• Windows Server Hyper-V 2022

Hosts
• Windows Server Hyper-V 2019
• Windows Server Hyper-V 2016
• Windows Server Hyper-V 2012 R2
• Windows Server Hyper-V 2012

Notes:
• Semi-Annual Channel (SAC) releases are supported.
• Free versions of Microsoft Windows Server Hyper-V and Microsoft Hyper-
V Server are supported.

* Adding Microsoft Hyper-V infrastructure using SCVMM is not mandatory.

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Integration with VMware Cloud Director
Veeam ONE offers monitoring and reporting capabilities for VMware Cloud Director version 10.1, 10.2, 10.3, 10.4
and 10.5.

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Integration with Veeam Backup &
Replication
Veeam ONE offers monitoring and reporting capabilities for the following versions of Ve eam Backup &
Replication and Veeam Backup Enterprise Manager:

• Veeam Backup & Replication 12.2 (recommended)

• Veeam Backup & Replication 12 or later builds (compatible)

• Veeam Backup & Replication 11 or later builds (compatible)

• Veeam Backup & Replication 10a or later builds (compatible)

Considerations and Limitations

Consider the following limitations when integrating Veeam Backup & Replication with Veeam ONE:

• Monitoring and reporting capabilities depend on licenses installed in Veeam Backup & Replication and
Veeam ONE. For details on license compatibility, see Compatibility with Veeam Backup & Replication
Licenses.

• Infrastructure topology view in Veeam ONE and Veeam Backup & Replication must match. Otherwise,
Veeam ONE Web Client might show invalid data for Veeam Backup & Replication reports and dashboards.

• If you install Veeam ONE agent on the Veeam Backup & Replication server, you must disable MFA for the
account under which Veeam ONE agent connects to Veeam Backup & Replication. For details, see section
Disabling MFA for Service Accounts of the Veeam Backup & Replication User Guide.

• It is recommended to install Veeam ONE agent to improve data collection performance in large -scale
Veeam Backup & Replication infrastructures. For details on Veeam ONE agent, see Integration with Veeam
Backup & Replication.

• If you move Veeam Backup & Replication servers to a different Veeam ONE instance and delete from the
current instance, the Veeam Backup & Replication servers become unregistered for all integrations. To
solve this, clear the P rovide access to embedded dashboards for added backup servers check box in
Connection Settings and select it in the new Veeam ONE instance. For details, see Changing Server
Connection Settings.

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Integration with Veeam Backup for
Microsoft 365
Veeam ONE offers monitoring and reporting capabilities for the following versions of Veeam Backup for
Microsoft 365:

• Veeam Backup for Microsoft 365 7 or later builds

• Veeam Backup for Microsoft 365 8 or later builds

NOTE

Before connecting Veeam Backup for Microsoft 365 server to Veeam ONE make sure that:

• License compatibility requirements are met: Compatibility with Veeam Backup for Microsoft 365
Licenses.
• REST requirements are met to connect a Veeam Backup for Microsoft 365 server to Veeam ONE:
Configuring REST API and Restore Portal on Separate Machine.

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System Requirements
Before you deploy Veeam ONE, make sure that your environment meets the necessary system requirements.

All-in-One Deployment
If you plan to use the all-in-one deployment scenario, the machine on which you plan to deploy Veeam ONE
must meet the following hardware requirements:

• CP U: x86-x64 processor, 4 cores minimum*

• Memory: 8 GB RAM minimum, 16 GB RAM recommended. Using modern high clock speed memory (DDR3
and higher) and an independent database server improves data processing performance.*

• Ha rd Disk Space: 50 GB for product operation and sufficient disk space for Microsoft SQL Server and
Veeam ONE database. Use the Veeam ONE Database Calculator to size application data.

*Regardless of the number of protected workloads, for every connected Veeam Backup & Replication server, addit ional 0.03
vCPU core and 60 MB RAM are required.

Check OS and software requirements for the following Veeam ONE components:

Veeam ONE Server

Sp ecification Requirement

OS Only 64-bit versions of the following operating systems are supported:

• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows 11 (Professional and Enterprise editions)
• Microsoft Windows 10 version 1909 and LTS builds (Professional and
Enterprise editions)
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012

Note: Semi-Annual Channel (SAC) releases are supported.

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 Sp ecification Requirement

Software The following components are included in the Veeam ONE setup package and can
be installed automatically:

• Microsoft .NET Framework 4.7.2

• Microsoft .NET Runtime 8.0.7
• Microsoft Windows Desktop Runtime 8.0.7
• Microsoft ASP.NET Core Shared Framework 8.0.7
• Microsoft OLE DB Driver for SQL Server 18.7.2.0
• Microsoft System CLR Types for SQL Server 2014
• Microsoft SQL Server 2014 Management Objects
• Microsoft XML 6.0 Parser and SDK
• Microsoft Universal C Runtime

To connect SCVMM servers to Veeam ONE, the following software is required:

• System Center 2022 Virtual Machine Manager console (for connecting
SCVMM 2022 servers)
• System Center 2019 Virtual Machine Manager console (for connecting
SCVMM 2019 servers)
• System Center 2016 Virtual Machine Manager console (for connecting
SCVMM 2016 servers)
• System Center 2012 R2 Virtual Machine Manager console (for connecting
SCVMM 2012 R2 servers)
• System Center 2012 Virtual Machine Manager console (for connecting
SCVMM 2012 servers)
• Microsoft PowerShell 3.0 (required for SCVMM 2012, SCVMM 2012 R2,
SCVMM 2016, and SCVMM 2019 consoles)

Be sure to install the same versions of the Admin UI and the SCVMM Server, and
to update both components to the same update version.

• Windows Management Instrumentation service must be enabled.

Other
• File and Print Sharing service must be enabled.

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Microsoft SQL Server for Veeam ONE

Sp ecification Requirement

Software Microsoft SQL Server (Full and Express Editions):

• Microsoft SQL Server 2022

• Microsoft SQL Server 2019
• Microsoft SQL Server 2017 (Microsoft SQL Server 2017 Express edition
without cumulative updates is included in Veeam ONE setup)
• Microsoft SQL Server 2016
• Microsoft SQL Server 2014
• Microsoft SQL Server 2012

Rep orting Services ( optional):

• Microsoft SQL Server Reporting Services 2022
• Microsoft SQL Server Reporting Services 2019
• Microsoft SQL Server Reporting Services 2017
• Microsoft SQL Server Reporting Services 2016
• Microsoft SQL Server Reporting Services 2014
• Microsoft SQL Server Reporting Services 2012

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 NOTE :
• For production deployment of Veeam ONE, it is recommended to use Microsoft SQL Server Standard
Edition or higher.
• For large-scale deployments with, it is recommended to use Microsoft SQL Server Standard Edition
or higher. For details on large-scale deployment recommendations, see Sizing and Scalability Best
Practices.
• For production deployment of Veeam ONE, it is recommended to use Microsoft SQL Server
Reporting Services Standard Edition or higher. Note that if you use Microsoft SQL Server Reporting
Services Developer, Web or Express Editions, Veeam ONE functionality may be limited.
• Ensure you have sufficient space on disk for Veeam ONE database. The database can quickly grow in
size due to a large amount of collected data, or because of Microsoft SQL Server configuration. For
details, see KB2210.
• If you choose to host Veeam ONE database on Microsoft SQL Server Express, be informed there is a
10 GB database size limitation for this edition. For details, see Editions and Supported Features for
SQL Server.
• You can run Veeam ONE database in Microsoft SQL Server Always ON availability group. For details,
see KB2312.
• In order for the Veeam ONE database to be added to the Alway s ON Availability Group (AOAG), its
recovery model must be switched to Full mode. Consequently, the database begins generating
transaction logs that must be managed because Veeam ONE is designed to operate with a Simple
recovery model database and does not truncate its transaction logs.
• You can host Veeam ONE database installation on Amazon Web Services Relational Database Service
(AWS RDS).
• Veeam ONE supports only .NET version 8.0. Using any .NET version other than 8.0 can result in
errors or failure in Veeam ONE.

Veeam ONE Web Services

Sp ecification Requirement

Ha rdware CP U: x86-x64 processor (minimum 2 cores). Using faster multi-core processors

improves data processing performance.

Memory: 2 GB RAM (minimum). Using faster memory (DDR3 and higher)

improves data processing performance.

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 Sp ecification Requirement

OS Only 64-bit versions of the following operating systems are supported:

• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows 11 (Professional and Enterprise editions)
• Microsoft Windows 10 version 1909 and LTS builds (Professional and
Enterprise editions)
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012

Note: Semi-Annual Channel (SAC) releases are supported.

Software The following components are included in the Veeam ONE setup package and can
be installed automatically:

• Microsoft .NET Runtime 8.0.7

• Microsoft ASP.NET Core Shared Framework 8.0.7
• Microsoft Windows Desktop Runtime 8.0.7
• Microsoft .NET Framework 4.7.2
• Microsoft Internet Information Services (IIS) 7.0 or later
• Microsoft System CLR Types for SQL Server 2014
• Microsoft SQL Server 2014 Management Objects
• Microsoft Application Request Routing 3.0
• IIS URL Rewrite Module 2.1
• Microsoft Universal C Runtime

Veeam ONE Client

Sp ecification Requirement

OS Only 64-bit versions of the following operating systems are supported:

• Microsoft Windows Server 2022
• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012
• Microsoft Windows 11 (Professional and Enterprise editions)
• Microsoft Windows 10 version 1909 and LTS builds (Professional and
Enterprise editions)

Note: Semi-Annual Channel (SAC) releases are supported.

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 Sp ecification Requirement

The following components are included in the Veeam ONE setup package and
Software
can be installed automatically:
• Microsoft Windows Desktop Runtime 8.0.7
• Microsoft Core XML 6.0 Parser and SDK
• Microsoft Windows Installer 4.5

Veeam ONE Web Client

Sp ecification Requirement

• Microsoft Edge 87.0.664.75, Google Chrome 87.0.4280.141, Mozilla

Software
Firefox 84.0.2, or later versions. The browser must have JavaScript
enabled. Microsoft Edge Legacy is not supported.
• Microsoft Office 2010, 2013, 2016, 2019, or Microsoft Office 365
• Microsoft Visio 2010, 2013, 2016, 2019
• Any up-to-date PDF viewer
• 1280x720 minimum screen resolution.

Custom Deployment
If you plan to use the custom deployment scenario, the machines on which you plan to deploy Veeam ONE
components must be sized depending on the managed workloads. For details on hardware recommendations for
custom deployments, see System Requirements for Large-Scale Deployment.

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Limitations
You cannot install the following Veeam ONE components on a Domain Controller: Veeam ONE Server, Veeam
ONE Web Services, Veeam ONE Database, Veeam ONE Agent.

NOTE :

Veeam ONE is not currently able to collect guest disk space usage data from Linux VMs running in a Hyper-
V environment.

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Connection Settings
To ensure that Veeam ONE can update the license and Veeam Intelligent Diagnostics signatures and send
license usage statistics to the Veeam licensing server, check that:

• The machine with Veeam ONE Server component is connected to the Internet.

• The firewall on the machine hosting Veeam ONE Server component allows inbound and outbound HTTPS
traffic over the port 443.

• [If you connect to the Internet through a proxy server] winhttp proxy settings are properly configured on
the machine hosting Veeam ONE Server component.

• TLS 1.2 must be enabled on the machine hosting Veeam ONE Server component.

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Permissions
This section describes privileges required for the proper operation of Veeam ONE.

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Connection to Veeam Backup & Replication
Servers
The account used to connect Veeam Backup & Replication or Veeam Backup Enterprise Manager servers must:

• Have the Veeam Backup Administrator role assigned.

This role must be assigned to the account on the machine that run Veeam Backup & Replication. If you
connect Veeam Backup Enterprise Manager, the account must have this role assigned on all underlying
Veeam Backup & Replication servers.

• Be a member of the P erformance Monitor Users and E vent Log Readers security groups.

These permissions must be granted to the account on machines that run:

o Veeam Backup & Replication

o Veeam Backup Enterprise Manager

o Backup proxy, backup repository (Windows-based), WAN Accelerator, tape server and cloud gateway
components (required to collect performance data from these servers)

• Have permissions to remotely access WMI.

This includes remote access, activation and launching the DCOM application of WMI, and remote access to
the root WMI namespace and sub-namespaces. For details on granting these permissions, see Configuring
Permissions to Remotely Access WMI.

This permission must be granted to the account on machines that run:

o Veeam Backup & Replication

o Veeam Backup Enterprise Manager

o Backup proxy, backup repository (Windows-based), WAN Accelerator, tape server and cloud gateway
components (required to collect performance data from these servers)

NOTE :

You must use the account with local Administrator permissions in the following cases:

• If you plan to install Veeam ONE agent on Veeam Backup & Replication server.
You must also disable MFA for the account under which Veeam ONE agent connects to Veeam
Backup & Replication. For details, see section Disabling MFA for Service Accounts of the Veeam
Backup & Replication User Guide.
• If machines that run Veeam ONE server and Veeam Backup & Replication ser ver belong to different
domains or workgroups.

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Connection to Veeam Backup for Microsoft 365
Servers
The account used to connect Veeam Backup for Microsoft 365 servers must have Local Administrator
permissions on the machine where Veeam Backup for Microsoft 365 server is installed.

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Connection to Virtualization Servers
This section describes permissions to accounts used to connect virtualization servers.

VMware vSphere Servers

The account used to connect vCenter Server and ESXi hosts must have the following privileges:

• Da tastore.Browse datastore
Required for collecting datastore details

• Global.Global tag (not required VMware vSphere version 6.5 or later)

Required for running remediation actions

• Global.Licenses

Required for collecting license information

• Host.CIM.CIM Interaction

Required for gathering of ESXi host hardware data

• Host.Configuration.Connection

Required for gathering of ESXi host hardware data

• Host profile.Edit

Required for collecting Host profile properties

• Host profile.View

Required for collecting Host profile properties

• Virtual machine.Interaction.Answer question

Required for using VM Console and viewing snapshot information

• Virtual machine.Interaction.Console interaction

Required for accessing VM console from Veeam ONE Client

• Virtual machine.Snapshot management.Remove Snapshot

Required for running remediation actions

• vSphere Tagging Privileges:

o vSp here Tagging.Assign or Unassign vSphere Tag

o vSp here Tagging.Create vSphere Tag

o vSp here Tagging.Create vSphere Tag Category

o vSp here Tagging.Delete vSphere Tag

o vSp here Tagging.Delete vSphere Tag Category

o vSp here Tagging.Assign or Unassign vSphere Tag on Object

Required for collecting and updating tags on the vCenter Server side. The privileges must be assigned
at the vCenter Server level.

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 NOTE :

Names of privileges are provided for the latest supported version of VMware vSphere, and may vary for
different platform versions.

Microsoft Hyper-V Hosts and Clusters

The account used to connect standalone Microsoft Hyper-V hosts must:

• Be a member of the Hy p er-V Administrators and P erformance Monitor Users security groups.

• Have permissions to remotely access WMI on Microsoft Hyper-V hosts.

This includes remote access, activation and launching the DCOM application of WMI, and r emote access
to the root WMI namespace and sub-namespaces. For details on granting these permissions, see
Configuring Permissions to Remotely Access WMI.

The account used to connect Microsoft Hyper-V clusters must have local Administrator permissions on these
clusters.

Microsoft SCVMM
The account used to connect an SCVMM Server must have in SCVMM an assigned user role that is based on the
Rea d-Only Administrator profile.

To monitor clusters and hosts managed by SCVMM, the minimal required permissions for these hosts and
clusters must be granted to the same account. For details, see Microsoft Hyper-V Hosts and Clusters.

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Connection to VMware Cloud Director Servers
The account used for connecting to VMware Cloud Director must have system administrator privileges.

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Veeam ONE Service Account
The service account must have Local Administrator permissions on the machine where Veeam ONE is installed.

NOTE :

You cannot use the Local System account as the service account during product installation. If you want to
use Local System to run Veeam ONE services you can configure it later. For details, see Changing Veeam
ONE Service Account.

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Connection to Microsoft SQL Server
The account used to connect to the Microsoft SQL Server hosting the Veeam ONE database during installation
must have the following permissions:

• Public role — default permissions for SQL users

• CREATE ANY DATABASE permissions — required for database creation during setup

• db_owner role on the Veeam ONE database — required for communication of Veeam ONE services with the
database

• db_datareader permissions on the ma ster database — required to verify that only one product installation
writes data to the database

• public, db_datareader , SQLAgentUserRole permissions on the msd b database — required for setup and
database index optimization

• [For Always-On Availability Groups] VIEW SERVER STATE , VIEW ANY DEFINITION permissions — required
to check database existence and to verify that Veeam ONE will write data to the primary replica of the
database

After installation, the account used for upgrades and communication of Veeam ONE services with Veeam ONE
database must have the following permissions:

• Public role (default permissions)

• db_owner role on the Veeam ONE database

• db_datareader permissions on the ma ster database

• [For Always-On Availability Groups] VIEW SERVER STATE , VIEW ANY DEFINITION permissions

• [Optional]* public, db_datareader , SQLAgentUserRole permissions on the msd b database

*Required for database index optimization. Using the account without these permissions may slow down database
performance.

For details on permission requirements for SQL Server Reporting Services connection, see Configuring SSRS
Server Settings.

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Connection to VM Guest OS
The account used to collect data from guest OSes of Windows VMs, must have the following permissions:

• Loca l Administrator on the guest OS

• List folder contents on all guest OS volumes

NOTE :

To collect data from non-domain Windows VMs, or VMs with an unelevated local Administrator account,
you must complete additional configuration steps to allow Veeam ONE perform data collection. For details,
see Connection Under UAC.

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Connection to ServiceNow
The account used to connect to ServiceNow instance must have the following permissions.

• Rea d permissions on the following tables:

o /api/now/table/sys_user

Required to check user availability on the ServiceNow side.

o /api/now/table/sys_user_group

Required to check the availability of the assignment group on the ServiceNow side.

o /api/now/table/sys_choice.*

Required to check the availability of the close code on the ServiceNow side.

o /api/now/table/incident.*

• Create permissions on the following tables:

o /api/now/table/sys_user.*

o /api/now/table/sys_user

Required to create a Veeam ONE caller in ServiceNow.

o /api/now/table/sys_user_group.*

o /api/now/table/sys_user_group

Required to create a Veeam ONE Support group in ServiceNow.

o /api/now/table/incident.*

• W rite permissions on the following tables:

o /api/now/table/incident.*

o /api/now/table/incident.state

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Configuring Permissions to Remotely Access
WMI
Veeam ONE collects data from Microsoft Windows machines using WMI. To make sure that Veeam ONE can
collect data using WMI, the account under which you connect Microsoft Windows machines must have
permissions to remotely access WMI.

Permissions to access WMI remotely must be granted on:

• Microsoft Hyper-V hosts and clusters

• Veeam Backup & Replication servers

To configure permissions for remote access to WMI:

1. Grant permissions to remotely access root WMI namespace and sub -namespaces.

2. Grant remote access, launch and activation permissions for DCOM application.

3. Grant remote launch and activation permissions for WMI.

TIP :

Instead of performing steps 2 and 3, you can add the user account to the Distributed COM Users group on
target machines.

Step 1. Grant Permissions to Remotely Access Root WMI

Namespace and Sub-Namespaces
To grant to an account permissions for remote access to WMI:

1. Log on to a target Microsoft Windows machine as an Administrator.

2. Open the WMI Control Console.

To do so, choose Sta rt > Run, type wmimgmt.msc and click OK.

3. Right-click W MI Control and select P roperties.

4. In the W MI Control Properties window, open the Security tab.

5. On the Security tab, select the Root namespace.

6. Click Security.

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 7. In the Security for Root window, add the necessary user account.

8. Click Ad vanced.

9. In the Ad vanced Security Settings for Root window, select the user account and click E d it.

10. In the P ermission Entry for Root window, do the following:

a. In the Ap p lies to list, select This namespace and subnamespaces.

b. In the P ermissions section, select E na ble Account and Remote Enable.

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 c. Click OK.

11. In the Ad vanced Security Settings for Root window, click OK.

12. In the Security for Root window, click OK.

13. In the W MI Control Properties window, click OK.

14. Close the WMI Control Console.

Step 2. Grant Remote Access, Launch and Activation

Permissions for DCOM Application
To grant to an account remote access, launch and activation permissions:

1. Open the Component Services Console.

To do so, choose Sta rt > Run, type dcomcnfg and click OK.

2. In the navigation tree, go to Comp onent Services > Computers > My Computer.

3. Right-click My Computer and select P roperties.

4. In the My Computer Properties window, open the COM Security tab.

5. In the Access Permissions section, click E d it Limits.

6. In the Access Permission window, add the necessary user account.

7. Select the Remote Access permissions.

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 8. Click OK.

9. In the La unch and Activation Permissions section, click E d it Limits.

10. In the La unch and Activation Permission window, add the necessary user account.

11. Select the Remote Launch and Remote Activation permissions.

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 12. Click OK.

13. In the My Computer Properties window, click OK.

Step 3. Grant Remote Launch and Activation Permissions for

WMI
To grant remote launch and activation permissions for WMI:

1. Still in the Component Services Console, in the navigation tree, go to Comp onent Services > Computers >
My Computer > DCOM Config > W indows Management and Instrumentation.

2. Right-click W indows Management and Instrumentation and select P roperties.

3. In the W indows Management and Instrumentation Properties window, open the Security tab.

4. In the La unch and Activation Permissions section, click E d it.

5. In the La unch and Activation Permission window, add the necessary user account.

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 6. Select the Remote Launch and Remote Activation permissions.

7. In the La unch and Activation Permission window, click OK.

8. In the W indows Management and Instrumentation Properties window, click OK.

9. Close the Component Services Console.

Alternative Methods of Configuring Permissions to Remotely

Access WMI
As an alternative to the method described above, you can use a domain user account that is member of the local
Administrators group on target Microsoft Windows machines. Administrators have all the required permissions
by default.

You can also use a local Administrator account for connecting remote Microsoft Windows machines. However,
this method will not work if remote machines have the User Account Control enabled.

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Connection Under UAC
Veeam ONE collects data from Microsoft Windows servers using WMI. For some configurations, UAC access
token filtering can prevent running WMI commands on connected machines, which in turn will cause data
collection failures.

The affected configurations are:

• Non-domain machines (machines in a workgroup)

• Machines with an unelevated local Administrator account (the account that is not Built-in Administrator)

For details on UAC access token filtering, see Microsoft Learn.

Machines in a Workgroup
To allow Veeam ONE collect data from machines in a workgroup, perform the following steps:

1. Set the network location to private:

a. Log on to a machine as Administrator.

b. Open the Network & Internet settings.

c. In the list of active networks, click the necessary network and click P roperties.

d. Change network profile to Private.

In some Windows OS versions, this location is called Home or Work .

2. To configure Windows Remote Management, in the command prompt, type winrm quickconfig and
press [Enter].

Domain Machines
To allow Veeam ONE collect data from domain machines, create the LocalAccountTokenFilterPolicy
registry entry on the machine. For details, see this Microsoft Learn article.

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Authorizing with Veeam ONE
To authorize with Veeam ONE software components (Veeam ONE Client and Web Client), a user must have the
Allow log on locally privilege assigned.

By default, this privilege is assigned to users included in the local Administrators group. For users not inclu ded
in the local Administrators group, you must assign this privilege manually. For details, see Microsoft Learn.

NOTE :

In the custom deployment scenario, you must assign the Allow log on locally privilege on the machines
that host the Veeam ONE Server and Veeam ONE Web Services architectural components.

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Remote Access
To be able to access Veeam ONE software components installed on a remote machine, you can use one of the
following options.

Remote Access to Veeam ONE Web Client through Web

Browser
Veeam ONE Web Client console can be accessed using a web browser on a remote machine. For details on how
to access Veeam ONE software components, see Accessing Veeam ONE Client and Web Client.

To access Veeam ONE Web Client console remotely, a user must be a member of the Veeam ONE
Administrators, Veeam ONE Read-Only Users or Veeam ONE Power Users group on the machines where Veeam
ONE Web Services and Veeam ONE Server components are installed. For details on Veeam ONE security groups,
see Security Groups.

Remote Access for Multi-Tenant Monitoring and Reporting

Veeam ONE supports multi-tenant access to its monitoring and reporting capabilities. Authorized users can
remotely monitor a subset of the vCenter Server or VMware Cloud Director infrastructure and create reports.

To monitor and report on a restricted scope of the virtual infrastructure, a user must have permissions assigned
on objects of the vCenter Server or VMware Cloud Director inventory hierarchy. For details, see Multi-Tenant
Monitoring and Reporting.

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Ports
The following table lists connection settings required for proper communication between Veeam ONE
components, virtualization servers, VMware Cloud Director servers, Veeam Backup & Replication servers and
Veeam Backup for Microsoft 365 servers.

From To P rotocol P ort Notes

Communication with Virtualization Servers

Veeam ONE ESXi server TCP 443 Required to collect data from the ESXi server
over HTTPS. Note that you must open this
port manually.

To learn how to check the current state of

the vSphere API port, see the VMware
vSphere documentation.

TCP 5989 Required to collect ESXi host hardware

details via CIM XML.

vCenter TCP 443 Required to collect data from vCenter Server

Server over HTTPS.

To learn how to check the current state of

the vSphere API port, see the VMware
vSphere documentation.

TCP 10080 Default port used to access the vCenter

Inventory Service and collect vCenter Server
tags.

Platform TCP 443 Default port used to access vCenter Server

Services PSCs over HTTPS to collect and assign
Controller VMware Tags data.
(PSC)
Required for vCenter Server starting from
version 6.5.

VMware TCP 443 Required to collect data from vCloud Director

Cloud REST API. Note that you must open this port
Director manually.

For more information about vCloud Director

API, see VMware documentation.

SCVMM TCP 8100 Default port used to communicate with the

VMM server through WCF. Required by the
Veeam ONE Service.

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 From To P rotocol P ort Notes

Hyper-V TCP 135 Required to gather CPU and memory

server 445 performance data from the Microsoft Hyper-
V server through WMI.

Port 445 is also required to access remote

registry.

For more information about enabling and

disabling WMI traffic, see Connecting to WMI
Remotely with VBScript and Setting up a
Remote WMI Connection.

Note that to gather performance data from

Windows Server 2012 and 2012 R2, you must
additionally enable network discovery.

TCP 49152 to 65535 Dynamic RPC port range for Microsoft

Windows 2008 and later. For more
information, see this Microsoft KB article.

Note: If you use default Microsoft Windows

firewall settings, you do not need to
configure dynamic RPC ports. During setup,
Veeam ONE automatically creates a firewall
rule for the runtime process. If you use
firewall settings other than default ones or
application-aware processing fails with the
"RPC function call failed" error, you need to
configure dynamic RPC ports. For more
information on how to configure RPC
dynamic port allocation to work with
firewalls, see this Microsoft KB article.

Communication with Backup Infrastructure Components

Veeam ONE Veeam TCP 135 Required to gather CPU and memory
Backup & 445 performance data from the Veeam Backup &
Replication Replication server through WMI.
server
Port 445 is also required to access remote
registry.

For more information about enabling and

disabling WMI traffic, see Connecting to WMI
Remotely with VBScript and Setting up a
Remote WMI Connection.

Note that to gather performance data from

Windows Server 2012 and 2012 R2, you must
additionally enable network discovery.

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 From To P rotocol P ort Notes

TCP 49152 to 65535 Dynamic RPC port range for Microsoft

Windows 2008 and later. For more
information, see this Microsoft KB article.

Note: If you use default Microsoft Windows

firewall settings, you do not need to
configure dynamic RPC ports. During setup,
Veeam ONE automatically creates a firewall
rule for the runtime process. If you use
firewall settings other than default ones or
application-aware processing fails with the
"RPC function call failed" error, you need to
configure dynamic RPC ports. For more
information on how to configure RPC
dynamic port allocation to work with
firewalls, see this Microsoft KB article.

TCP 1239 Required to connect to the Veeam Backup &

2741 Replication server analytics and the Veeam
Backup & Replication Remote Console host.

TCP 2805 Default port used for communication with

Veeam ONE agent installed on the Veeam
Backup & Replication server.

TCP 8543 Port used by the Nutanix AHV Platform

Service.

Required for collecting data about protected

Nutanix VMs.

TCP 9402 Port used by the AWS Platform Service.

Required for collecting data about protected

AWS instances.

TCP 9403 Port used by the Google Cloud Platform

Service.

Required for collecting data about protected

Google Cloud instances.

TCP 20443 Port used by the Microsoft Azure Platform

Service.

Required for collecting data about protected

Azure instances.

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 From To P rotocol P ort Notes

Backup proxy TCP 135 Required to gather CPU and memory

performance data from the backup proxy
through WMI.

For more information about enabling and

disabling WMI traffic, see Connecting to WMI
Remotely with VBScript and Setting up a
Remote WMI Connection.

Note that to gather performance data from

Windows Server 2012 and 2012 R2, you must
additionally enable network discovery.

TCP 49152 to 65535 Dynamic RPC port range for Microsoft

Windows 2008 and later. For more
information, see this Microsoft KB article.

Note: If you use default Microsoft Windows

firewall settings, you do not need to
configure dynamic RPC ports. During setup,
Veeam ONE automatically creates a firewall
rule for the runtime process. If you use
firewall settings other than default ones or
application-aware processing fails with the
"RPC function call failed" error, you need to
configure dynamic RPC ports. For more
information on how to configure RPC
dynamic port allocation to work with
firewalls, see this Microsoft KB article.

Backup TCP 135 Required to gather CPU and memory

repository performance data from the backup repository
(Windows) through WMI.

For more information about enabling and

disabling WMI traffic, see Connecting to WMI
Remotely with VBScript and Setting up a
Remote WMI Connection.

Note that to gather performance data from

Windows Server 2012 and 2012 R2, you must
additionally enable network discovery.

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 From To P rotocol P ort Notes

TCP 49152 to 65535 Dynamic RPC port range for Microsoft

Windows 2008 and later. For more
information, see this Microsoft KB article.

Note: If you use default Microsoft Windows

firewall settings, you do not need to
configure dynamic RPC ports. During setup,
Veeam ONE automatically creates a firewall
rule for the runtime process. If you use
firewall settings other than default ones or
application-aware processing fails with the
"RPC function call failed" error, you need to
configure dynamic RPC ports. For more
information on how to configure RPC
dynamic port allocation to work with
firewalls, see this Microsoft KB article.

WAN TCP 135 Required to gather CPU and memory

accelerator performance data from the WAN accelerator
through WMI.

For more information about enabling and

disabling WMI traffic, see Connecting to WMI
Remotely with VBScript and Setting up a
Remote WMI Connection.

Note that to gather performance data from

Windows Server 2012 and 2012 R2, you must
additionally enable network discovery.

TCP 49152 to 65535 Dynamic RPC port range for Microsoft

Windows 2008 and later. For more
information, see this Microsoft KB article.

Note: If you use default Microsoft Windows

firewall settings, you do not need to
configure dynamic RPC ports. During setup,
Veeam ONE automatically creates a firewall
rule for the runtime process. If you use
firewall settings other than default ones or
application-aware processing fails with the
"RPC function call failed" error, you need to
configure dynamic RPC ports. For more
information on how to configure RPC
dynamic port allocation to work with
firewalls, see this Microsoft KB article.

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 From To P rotocol P ort Notes

VM Guest OS TCP 135 Required to monitor Microsoft Windows VM

(Microsoft 445 guest OS processes and services through
Windows) WMI.

For more information about enabling and

disabling WMI traffic, see Connecting to WMI
Remotely with VBScript and Setting up a
Remote WMI Connection.

TCP 49152 to 65535 Dynamic RPC port range for Microsoft

Windows 2008 and later. For more
information, see this Microsoft KB article.

Note: If you use default Microsoft Windows

firewall settings, you do not need to
configure dynamic RPC ports. During setup,
Veeam ONE automatically creates a firewall
rule for the runtime process. If you use
firewall settings other than default ones or
application-aware processing fails with the
"RPC function call failed" error, you need to
configure dynamic RPC ports. For more
information on how to configure RPC
dynamic port allocation to work with
firewalls, see this Microsoft KB article.

VM Guest OS TCP 22 Required to monitor Linux VM guest OS

(Linux) processes and services through SSH.

Veeam TCP 135 Required to collect data from Veeam Backup

Backup Enterprise Manager through WMI.
Enterprise
Manager For more information about enabling and
disabling WMI traffic, see Connecting to WMI
Remotely with VBScript and Setting up a
Remote WMI Connection.

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 From To P rotocol P ort Notes

TCP 49152 to 65535 Dynamic RPC port range for Microsoft

Windows 2008 and later. For more
information, see this Microsoft KB article.

Note: If you use default Microsoft Windows

firewall settings, you do not need to
configure dynamic RPC ports. During setup,
Veeam ONE automatically creates a firewall
rule for the runtime process. If you use
firewall settings other than default ones or
application-aware processing fails with the
"RPC function call failed" error, you need to
configure dynamic RPC ports. For more
information on how to configure RPC
dynamic port allocation to work with
firewalls, see this Microsoft KB article.

Veeam TCP 135 Required to gather CPU and memory

Backup for 445 performance data from Veeam Backup for
Microsoft Microsoft 365 through WMI.
365
For more information about enabling and
disabling WMI traffic, see Connecting to WMI
Remotely with VBScript and Setting up a
Remote WMI Connection.

TCP 49152 to 65535 Dynamic RPC port range for Microsoft

Windows 2008 and later. For more
information, see this Microsoft KB article.

Note: If you use default Microsoft Windows

firewall settings, you do not need to
configure dynamic RPC ports. During setup,
Veeam ONE automatically creates a firewall
rule for the runtime process. If you use
firewall settings other than default ones or
application-aware processing fails with the
"RPC function call failed" error, you need to
configure dynamic RPC ports. For more
information on how to configure RPC
dynamic port allocation to work with
firewalls, see this Microsoft KB article.

TCP 4443 Required to collect data from Veeam Backup

for Microsoft 365 REST API over HTTPS.

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 From To P rotocol P ort Notes

TCP 5985 Required to remotely enable the Veeam

5986 Backup for Microsoft 365 REST API service
when adding a server to Veeam ONE and also
for installing certificates for federated
authentication.

Port 5986 is used for communication over

HTTPS.

Other Communications

Veeam ONE Veeam TCP 443 Default port used to access Veeam License
License Update Server over HTTPS to automatically
Update update license and Veeam Intelligent
Server Diagnostics signatures.

Veeam License Update Server endpoints:

• one.butler.veeam.com

TCP 80 Required for certificate validation when

Veeam ONE connects to Veeam License
Update Server to check if the new license is
available and download it.

Certificate verification endpoints:

• *.ss2.us
• *.amazontrust.com

Consider that certificate verification

endpoints (CRL URLs and OCSP servers) are
subject to change. The actual list of
addresses can be found in the certificate
itself.

SMTP server TCP 25 Default port used by the SMTP server to send
email notifications.

The actual port number depends on the

configuration of your environment.

File Server TCP 445 Port required to get information about used
(SMB) and free space on SMB shares used by
connected Microsoft Hyper-V hosts and
clusters.

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 From To P rotocol P ort Notes

Veeam ONE Microsoft TCP 1433 Port used for communication with the
Server SQL Server Microsoft SQL Server on which the Veeam
ONE database is deployed.
Additional ports may need to be open
depending on your configuration. For details,
see Microsoft Docs.

Veeam ONE Veeam ONE TCP 2714 Port used for communication between Veeam
Web Services Server ONE Web Services and Monitoring Service on
the Veeam ONE Server.

TCP 2741 Port used for communication with Veeam

ONE internal Web API.

TCP 2742 Port used for communication between Veeam

ONE Web Services and Reporting Service on
the Veeam ONE Server.

Veeam ONE Veeam ONE TCP 139 Used by Veeam ONE Client to communicate
Client Server 445 with the Veeam ONE Server.

These ports are also associated with the File

UDP 137 and Printer Sharing service.

Workstation Veeam ONE TCP 1239 Default port to access Veeam ONE Web
Web Browser Web Services Services from a user workstation over HTTPS.
A different port number can be chosen during
setup.

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Firewall Rules
The following table lists exceptions that should be enabled in Windows Firewall Settings.

Server Ap p /Feature Details

Hy p er-V host Remote Event Required to collect events data from Hyper-V
Log Management: hosts.

• Remote Event Log

Management (NP-In)
• Remote Event Log
Management (RPC)
• Remote Event Log
Management (RPC-
EPMAP)

COM+ Network Access:

• COM+ Network Access

(DCOM-In)

Veeam Backup & Remote Event Required to collect events data from Veeam
Rep lication server Log Management: Backup & Replication servers.
• Remote Event Log
Management (NP-In)
• Remote Event Log
Management (RPC)
• Remote Event Log
Management (RPC-
EPMAP)

COM+ Network Access:

• COM+ Network Access
(DCOM-In)

Veeam Backup for COM+ Network Access: Required to gather CPU and memory
Microsoft 365 Server performance data from Veeam Backup for
• COM+ Network Access
Microsoft 365 servers.
(DCOM-In)

Network Discovery:
• Network Discovery
(LLMNR-UDP-In)

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Sizing and Scalability Best Practices
This section provides deployment guidelines for achieving maximum performance of Veeam ONE 12 in large-
scale environments, that is environments with 10,000 VMs and more. You can also use these guidelines for
smaller environments.

The recommended deployment configuration can be equally used for POC deployments and deployments in
production.

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System Requirements for Large-Scale
Deployment
The required deployment configuration relies on the custom deployment scenario, where Veeam ONE
components are hosted as follows:

• Veeam ONE Server (on a dedicated machine)

• Microsoft SQL Server (on a dedicated machine)

• Veeam ONE UI (co-installed with Veeam ONE Server or run on a standalone machine)

Veeam ONE supports both virtual and physical servers for installation. This d ocument describes a scenario
where Veeam ONE components are installed on virtual machines.

Veeam ONE Server

For the Veeam ONE Server component, use a server that meets the following requirements.

Hardware Recommendations

Sp ecification Veeam Backup Data Only1 Virtual Infrastructure

The amount of required CPU resources The amount of required CPU resources
depends on the number of workloads being depends on the number of hosts in the
protected in the managed infrastructure: managed infrastructure:
• 2 vCPUs for up to 1,000 protected • 4 vCPUs for up to 1,500 VMs
workloads • 4–12 vCPUs for 1,500–10,000 VMs
• 2–4 vCPUs for 1,000–10,000 • 12–16 vCPUs for 10,000–20,000
protected workloads VMs
• 4–6 vCPUs for 10,000–20,000 • 16+ vCPUs for 20,000+ VMs
protected workloads
• 6–8 vCPUs for 20,000–40,000

CP U protected workloads
• 8–10 vCPUs for 40,000–60,000
protected workloads

Regardless of the number of protected

workloads:

• For every connected Veeam Backup

for Microsoft 365 server, additional 1
vCPU core is required.
• For every connected Veeam Backup
& Replication server, additional 0.03
vCPU core is required.

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 Sp ecification Veeam Backup Data Only1 Virtual Infrastructure

The amount of required memory resources 50 MB per 15 managed VMware VMs and
depends on the number of workloads being 600 MB per managed vCenter Server.
protected in the managed infrastructure:
Note: This requirement assumes that
• 4 GB for up to 1,000 protected there are no standalone hosts in the
workloads managed infrastructure. All hosts must be
• 4–15 GB for 1,000–10,000 protected included in clusters, and clusters must be
managed by vCenter Server/SCVMM. Such
workloads
configuration results in fewer connections
• 15–30 GB for 10,000–20,000 to virtual servers during data collection,
protected workloads and requires less memory resources.
• 30–50 GB for 20,000-40,000 In environments with standalone hosts
RAM protected workloads connected to Veeam ONE directly,
• 50–80 GB for 40,000 - 60,000 memory requirements will be higher.
protected workloads

Regardless of the number of protected

workloads:

• For every connected Veeam Backup

for Microsoft 365 server, additional
500 MB RAM is required.
• For every connected Veeam Backup
& Replication server, additional 60
MB RAM is required.

50 GB recommended space for Veeam ONE cache and Veeam Intelligent Diagnostics
Disk
logs.

Ba ndwidth 1 Mbit/sec for 100 hosts

1
Under the condition that a protected workload is included in one data protection job scheduled to run daily, that is, has one
restore point per day. For example, if a workload is included in two data protection jobs, consider it as two protected
workloads, as it will consume twice as much computing resources.

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Software and OS Requirements

Sp ecification Requirement

OS Only 64-bit versions of the following operating systems are supported:

• Microsoft Windows Server 2022

• Microsoft Windows Server 2019
• Microsoft Windows Server 2016
• Microsoft Windows 11 (Professional and Enterprise editions)
• Microsoft Windows 10 version 1909 and LTS builds (Professional and
Enterprise editions)
• Microsoft Windows Server 2012 R2
• Microsoft Windows Server 2012

Note: Semi-Annual Channel (SAC) releases are supported.

Software The following components are included in the Veeam ONE setup package and can
be installed automatically:
• Microsoft .NET Framework 4.7.2
• Microsoft .NET Runtime 8.0.7
• Microsoft Windows Desktop Runtime 8.0.7
• Microsoft ASP.NET Core Shared Framework 8.0.7
• Microsoft OLE DB Driver for SQL Server 18.7.2.0
• Microsoft System CLR Types for SQL Server 2014
• Microsoft SQL Server 2014 Management Objects
• Microsoft XML 6.0 Parser and SDK
• Microsoft Universal C Runtime

To connect SCVMM servers to Veeam ONE, the following software is required:

• System Center 2022 Virtual Machine Manager console (for connecting
SCVMM 2022 servers)
• System Center 2019 Virtual Machine Manager console (for connecting
SCVMM 2019 servers)
• System Center 2016 Virtual Machine Manager console (for connecting
SCVMM 2016 servers)
• System Center 2012 R2 Virtual Machine Manager console (for connecting
SCVMM 2012 R2 servers)
• System Center 2012 Virtual Machine Manager console (for connecting
SCVMM 2012 servers)
• Microsoft PowerShell 3.0 (required for SCVMM 2012, SCVMM 2012 R2,
SCVMM 2016, and SCVMM 2019 consoles)

Be sure to install the same versions of the Admin UI and the SCVMM Server, and
to update both components to the same update version.

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 Sp ecification Requirement

• Windows Management Instrumentation service must be enabled.

Other
• File and Print Sharing service must be enabled.

Microsoft SQL Server

For the Veeam ONE database, use a server that meets the following requirements.

Hardware Recommendations

Sp ecification Veeam Backup Data Only Virtual Infrastructure

CPU and RAM sizing requirements are the same as for the Veeam ONE Server.

Note: the Standard Edition of SQL Server does not allow the use of more than 4 CPU
sockets (or more than 24 cores in total). If the recommended amount of cores or sockets
exceeds these limits, SQL Server Enterprise Edition must be used.
CP U, RAM
Imp ortant! These requirements assume that the Veeam ONE database is hosted on a
dedicated Microsoft SQL Server. If the SQL Server is shared by several applications,
compute requirements will be higher. To calculate the amount of resources required by
other applications, see application-specific sizing recommendations for Microsoft SQL
Server.

Install the OS and Microsoft SQL Server on different drives.

OS Drive: 50 GB

Ap p lication drive: Use the Veeam ONE Database Calculator to size application data. With
partitioning scripts, you will have the following distribution of the Veeam ONE database
size:
• P rimary Tables: 20%

Disk • P a rtitioned Tables: 80%

Size the following tables in accordance with Microsoft SQL Server recommendations:
• P rimary Logs
• P a rtitioned Logs
• Temp DB

Other: SSD RAID storage with broadband connectivity must be used for the TempDB
table.

OS Windows Server 2012 R2, 2016, 2019 or 2022

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 Sp ecification Veeam Backup Data Only Virtual Infrastructure

• Microsoft SQL Server 2014, 2016, 2017 or 2019 Enterprise Edition

Microsoft SQL
Server • Microsoft SQL Server Reporting Services 2014, 2016, 2017 or 2019

If you use a virtualized Microsoft SQL Server, this server must run on a separate
Other
LUN/datastore from Veeam ONE Server.

Software and OS Requirements

Sp ecification Requirement

Software Microsoft SQL Server (Full and Express Editions):

• Microsoft SQL Server 2022
• Microsoft SQL Server 2019
• Microsoft SQL Server 2017 (Microsoft SQL Server 2017 Express edition
without cumulative updates is included in Veeam ONE setup)
• Microsoft SQL Server 2016
• Microsoft SQL Server 2014
• Microsoft SQL Server 2012

Rep orting Services ( optional):

• Microsoft SQL Server Reporting Services 2022

• Microsoft SQL Server Reporting Services 2019
• Microsoft SQL Server Reporting Services 2017
• Microsoft SQL Server Reporting Services 2016
• Microsoft SQL Server Reporting Services 2014
• Microsoft SQL Server Reporting Services 2012

Database Size
To calculate an expected size of the Veeam ONE database, use the Veeam ONE Database Calculator. The
calculator helps estimate disk space required to store VMware vSphere, Microsoft Hyper -V and Veeam Backup &
Replication data.

For details, see https://www.veeam.com/kb2246.

Veeam ONE UI
Veeam ONE Client and Veeam ONE Web Services components can be installed on the same machine, or can run
separately.

For security purposes, it is recommended to install these components on a machine that does not host the
Microsoft SQL Server and Veeam ONE Server components.

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Veeam ONE Web Services
For the Veeam ONE Web Services component, use a machine that meets the following requirements:

Sp ecification Requirement

Modern processor (minimum 2 cores). Using faster multi-core processors improves data
CP U
processing performance.

RAM 2 GB minimum

Veeam ONE Client

Veeam ONE Client has no specific requirements, and can be installed on any machine. For Veeam ONE Client,
use a machine that meets the following requirements:

Sp ecification Requirement

CP U Modern x86/x64 processor

RAM 2–4 GB recommended

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Walkthrough: Deploy and Configure Veeam ONE
To deploy and configure Veeam ONE for a large-scale environment, complete the following steps:

1. [Optional] Pre-create the Veeam ONE database.

2. Install Veeam ONE Server.

3. Install Veeam ONE Web Client and Client.

4. Configure connection to the SSRS Server.

5. Configure data retention.

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Step 1. Pre-create Veeam ONE Database (Optional)
If you do not want to create the Veeam ONE database automatically using the Veeam ONE Setup wizard, you
can pre-create it before installing Veeam ONE Server.

For details, see Appendix A. Creating Veeam ONE Database with SQL Script.

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Step 2. Install Veeam ONE Server
Install the Veeam ONE Server component on a dedicated machine. For detailed installation instructions, see
section Installing Veeam ONE Server.

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Step 3. Install Veeam ONE Web UI and Client
Install Veeam ONE Web Client component and Client.

For detailed installation instructions, see sections Installing Veeam ONE Web Services and Installing Veeam ONE
Client.

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Step 4. Configure Connection to SSRS Server
Configure a connection to Microsoft SSRS Server in Web Client:

1. Log in to Web Client as Veeam ONE Administrator .

2. Open Configuration.

3. In the configuration menu, click Rep orting.

4. Select the Use SSRS server for generating reports check box.

5. In the Server URL field, type an URL to the Reporting Services report server page.

The URL must have the following form:

http://[ServerName]:port/ReportServer

If you configured a named instance for Microsoft SQL Server, the URL must look as follows:
http://[ServerName]:port/ReportServer_NAMEDSQLINSTANCE

6. In the Username and P a ssword fields, type credentials for connecting to the SSRS Server.

For details on permission requirements for SQL Server Reporting Services connection, see Configuring
SSRS Server Settings.

7. Test connection to the SSRS Server and click Sa ve.

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Step 5. Configure Data Retention
In Veeam ONE Settings utility, review and change retention settings.

It is recommended to make the retention period for events 3 months or less, as events data take up a lot of
space in the database. The retention period for virtual infrastructure and backup performance data is normally
set to 6–12 months.

Decreasing the default retention values helps maintain a lower size of the Veeam ONE database, but results in
reducing the period for which performance and events data is available in Client and Web Client.

1. In the menu on the left, click General.

2. Open the Retention Policy P eriod tab.

3. Specify for which period virtual infrastructure performance data, backup infrastructure performance data
and events data must be stored.

Specified retention values will be applied at the end of the current week. To apply retention settings
immediately, click Delete Obsolete Data.

4. Click Sa ve.

5. In the displayed dialog box, click OK to restart Veeam ONE services.

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Installing Veeam ONE
This section will guide you through the process of Veeam ONE installation.

Before You Begin

Before you begin installation, check the following prerequisites:

• Check platform and system requirements.

Check that your virtual platform is supported. Make sure the machine where Veeam ONE will be installed
meets hardware and software requirements.

• Check account permissions.

Make sure the user account under which Veeam ONE will be installed has sufficient permissions.

• Check ports.

Make sure all required ports are open for communication between Veeam ONE components, virtualization
servers, VMware Cloud Director servers and Veeam Backup & Replication servers.

• Download the Veeam ONE installation image file at https://www.veeam.com/downloads.html.

Burn the downloaded ISO image file to a CD/DVD or mount the installation image using disk image
emulation software. If you install Veeam ONE on a VM, use built-in tools of the virtualization management
software to mount the installation image to the VM.

• [Optional] Pre-create Veeam ONE database.

Normally, the setup automatically creates the Veeam ONE database in the course of installation. However,
in some circumstances it might be necessary to create the database with a SQL script instead of using the
Veeam ONE Setup wizard. Before installing Veeam ONE, you can create the Veeam ONE database by
executing a SQL script that is included with the Veeam ONE installation image.

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All-in-One Installation
In the all-in-one deployment scenario, all Veeam ONE components are installed on a single machine. For details
on this scenario, see All-in-One Deployment.

To install Veeam ONE using the typical scenario, follow these steps.

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Step 1. Launch Splash Window
After you mount or insert the disk with Veeam ONE installation image, Autorun will open a splash screen with
installation options. On the splash window, click Install to launch the Veeam ONE Setup wizard.

If Autorun is disabled, run the Setup.exe file from the installation image. Alternatively, you can right-click the
new disk in My Computer and select E x ecute Veeam ONE Autorun.

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Step 2. Select Component
At the Select Veeam ONE Component step of the wizard, select Install Veeam ONE.

To open Veeam Help Center from the setup wizard, click View Documentation.

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Step 3. Accept License Agreements
At the License Agreement step of the wizard, read and accept Veeam license agreement, licensing policy, 3rd
party components and required software license agreements. You will not be able to continue installation until
you accept license agreements.

To read the terms of the license agreements, click the individual links.

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Step 4. Provide License
At the License step of the wizard, click one of the two options to provide a license:

• Sig n in with Veeam — open the Veeam account Sign in screen to log in with your Veeam account
credentials if you already have a registered license on your account.

• Browse license file — specify the local path to the license file.

To install new licenses automatically when you renew or expand your contract, sel ect the Up date license
a utomatically check box. If you enable the automatic license update, and therefore enable usage reporting, you
will double the number of workloads by which you can exceed your installed license. Note that for Evaluation
and NFR licenses automatic license update must be enabled.

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Step 5. Specify Service Account Credentials
At the Service Account step of the wizard, specify credentials of the account under which the Veeam ONE
services will run. The user name must be specified in the DOMAIN\USERNAME format. Alternatively click Choose
to select an existing user account.

For details on required permissions for the service account, see Veeam ONE Service Account.

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Step 6. Perform System Configuration Check
Before proceeding with the installation, the installer will perform system configuration check to determine if all
prerequisite software is available on the machine. To learn what software is required for Veeam ONE, see
System Requirements.

If some of the required software components are missing, the setup wizard will enable the missing software
components and features automatically.

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Step 7. Review Installation Summary
At the Rea dy to Install step of the wizard, review installation configuration to ensure that you have provided
correct settings.

If you need to change any settings in the installation summary, click Customize Settings and proceed to Step 8.
Select Architectural Components.

Click Install to begin the installation.

When the installation completes, click Finish to close the wizard.

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Step 8. Select Architectural Components
For an All-in-One installation, select the Components check box to install all components:

• Veeam ONE Server

• Veeam ONE Web Services

• Veeam ONE Client

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Step 9. Choose Microsoft SQL Server
At the SQL Server Instance step of the wizard, choose a Microsoft SQL Server instance that will host the Veeam
ONE database.

• If you do not have a Microsoft SQL Server instance that you can use for Veeam ONE database, select the
Install new instance of SQL Server option.

If this option is selected, the setup will install Microsoft SQL Server 2017 Express locally, on the computer
where you are installing Veeam ONE.

NOTE :
• If a Microsoft SQL Server instance that meets Veeam ONE system requirements is detected on
the machine, you can only use the existing local Microsoft SQL Server instance or choose a one
that runs remotely. The option to install a new Microsoft SQL instance will be unavailable in
this case.
• If you choose to host Veeam ONE database on Microsoft SQL Server Express, consider is a 10
GB database size limitation for this edition. For details, see Editions and Supported Features
for SQL Server.

• If you want to use an existing local or remote Microsoft SQL Server instance, select the Use existing
instance of SQL Server option and choose a local Microsoft SQL Server instance or browse to a Microsoft
SQL Server instance running remotely. You can enter the address of a preferred Microsoft SQL Server
manually or use the Browse button to choose among available remote instances.

In the Da tabase name field, specify the name of the database that will be created by Veeam ONE. Provide
credentials for the account that will be used by Veeam ONE components to access the database. You can
enter credentials explicitly or use Windows authentication credentials of the Veeam ONE service account
to connect to the Microsoft SQL Server. For details on required permissions for the account, see
Connection to Microsoft SQL Server.

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 • If you already have an existing Veeam ONE database that you want to use in your deployment, select the
Use existing instance of SQL Server option and choose a Microsoft SQL Server instance that hosts the
database. This can be a database that you have previously created with a SQL script. In the Da tabase name
field, specify the name of the database.

Provide credentials for the account that will be used by Veeam ONE components to access the datab ase.
You can enter credentials explicitly or use Windows authentication credentials of the Veeam ONE service
account to connect to the Microsoft SQL Server. For details on required permissions for the account, see
Connection to Microsoft SQL Server.

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Step 10. Choose Data Locations
In the Installation path, choose the installation directory. In the typical installation mode, the setup installs all
components to a single directory and creates a subdirectory for every Veeam ONE component.

In the Veeam ONE Client performance cache path, choose a directory where the performance cache must be
located.

Performance cache is space on disk to which Veeam ONE stores real-time performance data, as this data is
collected. Performance data stored in cache is used for Veeam ONE Client dashboards and views. Disk -based
performance cache allows significantly decrease RAM utilization on the machine that runs the Veeam ONE
Server component.

By default, the performance cache is stored to the C:\PerfCache folder. To store the cache to a different
folder, click Browse next to the P a th field and specify a path to the new folder.

When choosing a location for performance cache, consider the following recommendations:

• Make sure that the disk where the performance cache is located can quickly complete read and write
requests. Do not locate the cache remotely in networks with high latency values.

• For large monitoring environments, place the performance cache on an SSD local to the machine where
the Veeam ONE Server component runs. For small and medium monitoring environments, a HDD is
normally enough.

• Length of the performance cache folder path must not exceed the Windows Max Path Limitation value.
For details, see Microsoft Learn.

• Make sure there is enough disk space for performance cache. The cache is cleared on an hourly basis, as
new data is collected; however, in large monitoring environments it can take significant disk space. For
example, in the custom deployment mode, during peak loads, the cache can take up to 6 GB disk space for
each 1000 VMs.

The typical installation requires around 850 MB of free space on a disk (plus additional space if you choose to
install Microsoft SQL Server instance on the same machine). Be aware that depending on the size of your virtual
infrastructure and frequency of data collection, the database may grow large and require more space. Be sure to
adjust to this condition by freeing up more disk space when needed.

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Step 11. Choose Data Collection Mode
At the Da ta Collection Mode step of the wizard, choose the mode in which Veeam ONE will collect data from
virtualization and Veeam Backup & Replication servers.

Data collection mode determines what metrics Veeam ONE will collect, and specifies the product configuration
in a number of areas. Choosing an appropriate data collection mode allows you to optimize monitoring and
reporting performance and improve user experience in Veeam ONE. To learn the difference between the data
collection modes, see Appendix B. Data Collection Modes.

Veeam Backup Data Only

The Veeam backup data only mode is recommended for users who want to focus on Veeam Backup & Replication
and Veeam Backup for Microsoft 365 monitoring and reporting, and do not need a deep visibility of the virtual
infrastructure.

In this mode, Veeam ONE collects all inventory, configuration and performance metrics from Veeam Backup &
Replication and Veeam Backup for Microsoft 365 servers. It also collects inventory and configuration metrics
from virtualization servers, but skips virtual infrastructure performance metrics. As a result, Veeam ONE
dashboards, reports and alarms display backup-related data only. For VMware vSphere and Microsoft Hyper-V
objects, performance data is not available.

This mode results in the least possible size of the Veeam ONE database and the lowest load on the Veeam ONE
server.

Veeam Backup Data and Virtual Infrastructure Performance

Monitoring
The Veeam backup data and virtual infrastructure performance monitoring modes are recommended for users
who want to monitor and report on the virtual environment, Veeam Backup & Replication and Veeam Backup for
Microsoft 365 infrastructures.

• Veeam backup data a nd virtual infrastructure performance monitoring mode is recommended for small to
medium environments up to 100 hosts and 1500 VMs. In this mode, Veeam ONE collects all inventory,
configuration and performance metrics, and makes collected data available in dashboards, reports and
alarms.

This mode provides the greatest data granularity level, but results in a greater load on the Veeam ONE
server and a larger size of Veeam ONE database.

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 • Veeam backup data a nd large-scale virtual infrastructure performance monitoring mode is recommended
for large environments with more than 100 hosts and 1500 VMs. In this mode, Veeam ONE collects all
metrics required for alarms and reports.

This mode results in a lower load on the Veeam ONE server and a smaller size of the Veeam ONE database.

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Step 12. Specify Connection Ports
At the P ort Configuration step of the wizard, specify connection settings for Veeam ONE components, Veeam
ONE Web API and Veeam ONE agent:

• In the Veeam ONE monitoring service port field, type a number of the port that will be used to interact
with Veeam ONE Monitoring service.

The default port number is 2714.

• In the Veeam ONE reporting service port field, type a number of the port that will be used to interact with
Veeam ONE Reporting service.

The default port number is 2742.

• In the Veeam ONE Web API port field, type a number of the port that will be used by Veeam ONE
Monitoring service and Web Services component to interact with Veeam ONE Reporting service.

The default port number is 2741.

• In the W eb site port field, type a number of the port that will be used to access the Veeam ONE Web Client
through a web browser.

The default port number is 1239.

• In the Veeam ONE agent port field, type a number of the port that Veeam ONE Agent will use to collect
data from connected Veeam Backup & Replication servers.

The default port number is 2805.

• In the Certificate list, choose a certificate that will be used to secure traffic between the web browser,
Veeam ONE Web Services and Veeam ONE Reporting service.

You can choose an existing certificate installed on the machine. If the setup wizard does not find an
appropriate certificate to be used, it generates a self-signed certificate.

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 NOTE :
• If you generate or choose a self-signed certificate, you must configure a trusted connection
between the Veeam ONE Web Client website and a web browser later. For details, see
Configuring Trusted Connection.
• You can change the selected certificate after installation. For details on changing Veeam ONE
Web Client website certificate, see Change Default Certificate. For details on changing Veeam
ONE Reporting service certificate, see section Veeam ONE Server Settings of the Veeam ONE
Monitoring Guide.

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Step 13. Review Installation Summary
At the Rea dy to Install step of the wizard, review installation configuration to ensure that you have provided
correct settings.

Select the Check for product updates automatically check box if you want Veeam ONE to automatically check
and download available updates.

Click Install to begin the installation.

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Step 14. Add Veeam ONE Service Account to
Veeam ONE Administrators Group
When Veeam ONE installation completes, the installer will prompt you to perform the logoff and logon
procedure to create new user groups that will be used to accommodate user accounts for accessing Veeam ONE
locally and remotely.

Check that the Veeam ONE service account is included in the Veeam ONE Administrators user group. If this
account is not a member of the Veeam ONE Administrators user group, add it to the group manually.

For details on Veeam ONE user groups, see Security Groups.

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Custom Installation
The custom installation scenario implies installing the Veeam ONE Server components (Monitoring service,
Reporting service, Veeam ONE Web API) on one machine, and installing the Veeam ONE Web Services
component (Veeam ONE Web Client) on another machine. You can also choose to install both components on a
single machine in the course of a single installation session. If you choose to install both the Veeam ONE Server
and Veeam ONE Web Services components, the custom deployment will mirror the typical, but will not include
Veeam ONE Client. You must install Veeam ONE Client separately.

IMP ORTANT!
• If you install the Veeam ONE Server and Veeam ONE Web Services components on separate
machines, mind the following limitation: you cannot install the server part on the computer that is
already hosting the client part, and conversely.
• If you migrate the Veeam ONE Server components to another machine, you must reinstall Veeam
ONE Web Services and specify new connection settings at Step 9 of the installation wizard.

Custom installation is only available if you provide either evaluation or paid license. For Veeam ONE Community
Edition, the custom installation option is not available. For details on the custom deployment scenario, see
Custom Deployment.

The custom installation must proceed in the following order:

1. Install Veeam ONE Server and set up the database.

Run the Veeam ONE Setup wizard on a machine that will host the Veeam ONE Server component. At this
step, you must choose an existing Microsoft SQL Server instance, or install a new Microsoft SQL Server
instance and specify the name of the database that will be created by the setup. For details, see Installing
Veeam ONE Server.

2. Install the Veeam ONE Web Services.

Run the Veeam ONE Setup wizard on a machine that will host the Veeam ONE Web Services component.
For details, see Installing Veeam ONE Web Services.

3. Install and configure Veeam ONE Client.

Run the Veeam ONE Client wizard to enable user access to the Veeam ONE monitoring functionality. If
necessary, you can install several instances of Veeam ONE Client on separate machines to provide access
to Veeam ONE Client for multiple users. For details, see Installing Veeam ONE Client.

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Installing Veeam ONE Server
To install Veeam ONE Server, follow these steps:

1. Launch Splash Window.

2. Select Component.

3. Accept License Agreements.

4. Choose License Method.

5. Specify Service Account Credentials.

6. Perform System Configuration Check.

7. Review Installation Summary

8. Select Architectural Components.

9. Choose Microsoft SQL Server.

10. Choose Data Location.

11. Choose Data Collection Mode.

12. Specify Connection Ports.

13. Review Installation Summary.

14. Add Veeam ONE Service Account to Veeam ONE Administrators Group .

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Step 1. Launch Splash Window
After you mount or insert the disk with Veeam ONE installation image, Autorun will open a splash screen with
installation options. On the splash window, click Install to launch the Veeam ONE Setup wizard.

If Autorun is disabled, run the Setup.exe file from the installation image. Alternatively, you can right-click the
new disk in My Computer and select E x ecute Veeam ONE Autorun.

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Step 2. Select Component
At the Select Veeam ONE Component step of the wizard, select Install Veeam ONE.

To open Veeam Help Center from the setup wizard, click View Documentation.

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Step 3. Accept License Agreements
At the License Agreement step of the wizard, read and accept Veeam license agreement, licensing policy, 3rd
party components and required software license agreements. You will not be able to continue installation until
you accept license agreements.

To read the terms of the license agreements, click the individual links.

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Step 4. Provide License
At the License step of the wizard, click one of the two options to provide a license:

• Sig n in with Veeam — open the Veeam account Sign in screen to log in with your Veeam account
credentials if you already have a registered license on your account.

• Browse license file — specify the local path to the license file.

To install new licenses automatically when you renew or expand your contract, select the Up date license
a utomatically check box. If you enable the automatic license update, and therefore enable usage reporting, you
will double the number of workloads by which you can exceed your installed license. Note that for Evaluation
and NFR licenses automatic license update must be enabled.

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Step 5. Specify Service Account Credentials
At the Service Account step of the wizard, specify credentials of the account under which the Veeam ONE
services will run. The user name must be specified in the DOMAIN\USERNAME format. Alternatively click Choose
to select an existing user account.

For details on required permissions for the service account, see Veeam ONE Service Account.

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Step 6. Perform System Configuration Check
Before proceeding with the installation, the installer will perform system configuration check to determine if all
prerequisite software is available on the machine. To learn what software is required for Veeam ONE, see
System Requirements.

If some of the required software components are missing, the setup wizard will enable the missing software
components and features automatically.

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Step 7. Review Installation Summary
At the Rea dy to Install step of the wizard, review installation configuration and click Customize Settings.

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Step 8. Select Architectural Components
At the Comp onents step of the wizard, choose to install Veea m ONE Server only.

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Step 9. Choose Microsoft SQL Server
At the SQL Server Instance step of the wizard, choose a Microsoft SQL Server instance that will host the Veeam
ONE database. If you are installing Veeam ONE Server and Veeam ONE Web Services on different machines,
make sure that both components share a common database.

To install Veeam ONE Server, select Microsoft SQL Server as follows:

• If you do not have a Microsoft SQL Server instance that you can use for Veeam ONE, select the Install new
instance of SQL Server option.

If this option is selected, the setup will install Microsoft SQL Server 2017 Express locally, on the computer
where you are installing Veeam ONE.

NOTE :
• If a Microsoft SQL Server instance that meets Veeam ONE system requirements is detected on
the machine, you can only use the existing local Microsoft SQL Server instance or choose a one
that runs remotely. The option to install a new Microsoft SQL instance will be unavailable in
this case.
• If you choose to host Veeam ONE database on Microsoft SQL Server Express, consider is a 10
GB database size limitation for this edition. For details, see Editions and Supported Features
for SQL Server.

• If you intend to use an existing local or remote Microsoft SQL Server instance, select the Use existing
instance of SQL Server option and choose a local Microsoft SQL Server instance or browse to a Microsoft
SQL Server instance running remotely. You can enter the address of the preferred Microsoft SQL Server
manually or use the Browse button to choose among available remote instances.

In the Da tabase name field, specify the name of the database that will be created by Veeam ONE. Provide
credentials for the account that will be used by Veeam ONE components to access the database. You can
enter credentials explicitly or use Windows authentication credentials of the Veeam ONE service account
to connect to the Microsoft SQL Server. For details on required permissions for the account, see
Connection to Microsoft SQL Server.

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 • If you already have an existing Veeam ONE database that you want to use in your deployment, select the
Use existing instance of SQL Server option and choose the Microsoft SQL Server instance that hosts the
database. This can be a database that you have previously created with a SQL script. In the Da tabase name
field, specify the name of the database.

Provide credentials for the account that will be used by Veeam ONE components to access the database.
You can enter credentials explicitly or use Windows authentication credentials of the service account to
connect to the Microsoft SQL Server. For details on required permissions for the account, see Connection
to Microsoft SQL Server.

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Step 10. Choose Data Location
In the Installation path, choose the installation directory. In the typical installation mode, the setup installs all
components to a single directory and creates a subdirectory for every Veeam ONE component.

In the Veeam ONE Client performance cache path, choose a directory where the performance cache must be
located.

Performance cache is space on disk to which Veeam ONE stores real-time performance data, as this data is
collected. Performance data stored in cache is used for Veeam ONE Client dashboards and views. Disk -based
performance cache allows significantly decrease RAM utilization on the machine that runs the Veeam ONE
Server component.

By default, the performance cache is stored to the C:\PerfCache folder. To store the cache to a different
folder, click Browse next to the P a th field and specify a path to the new folder.

When choosing a location for performance cache, consider the following recommendations:

• Make sure that the disk where the performance cache is located can quickly complete read and write
requests. Do not locate the cache remotely in networks with high latency values.

• For large monitoring environments, place the performance ca che on an SSD local to the machine where
the Veeam ONE Server component runs. For small and medium monitoring environments, a HDD is
normally enough.

• Length of the performance cache folder path must not exceed the Windows Max Path Limitation value.
For details, see Microsoft Learn.

• Make sure there is enough disk space for performance cache. The cache is cleared on an hourly basis, as
new data is collected; however, in large monitoring environments it can take significant disk space. For
example, in the custom deployment mode, during peak loads, the cache can take up to 6 GB disk space for
each 1000 VMs.

The typical installation requires around 850 MB of free space on a disk (plus additional space if you choose to
install Microsoft SQL Server instance on the same machine). Be aware that depending on the size of your virtual
infrastructure and frequency of data collection, the database may grow large a nd require more space. Be sure to
adjust to this condition by freeing up more disk space when needed.

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Step 11. Choose Data Collection Mode
At the Da ta Collection Mode step of the wizard, choose the mode in which Veeam ONE will collect data from
virtualization and Veeam Backup & Replication servers.

Data collection mode determines what metrics Veeam ONE will collect, and specifies the product configuration
in a number of areas. Choosing an appropriate data collection mode allows you to optimize monitoring a nd
reporting performance and improve user experience in Veeam ONE. To learn the difference between the data
collection modes, see Appendix B. Data Collection Modes.

Veeam Backup Data Only

The Veeam backup data only mode is recommended for users who want to focus on Veeam Backup & Replication
and Veeam Backup for Microsoft 365 monitoring and reporting, and do not need a deep visibility of the virtual
infrastructure.

In this mode, Veeam ONE collects all inventory, configuration a nd performance metrics from Veeam Backup &
Replication and Veeam Backup for Microsoft 365 servers. It also collects inventory and configuration metrics
from virtualization servers, but skips virtual infrastructure performance metrics. As a result, Veeam ON E
dashboards, reports and alarms display backup-related data only. For VMware vSphere and Microsoft Hyper-V
objects, performance data is not available.

This mode results in the least possible size of the Veeam ONE database and the lowest load on the Veeam ONE
server.

Veeam Backup Data and Virtual Infrastructure Performance

Monitoring
The Veeam backup data and virtual infrastructure performance monitoring modes are recommended for users
who want to monitor and report on the virtual environment, Veeam Backup & Replication and Veeam Backup for
Microsoft 365 infrastructures.

• Veeam backup data a nd virtual infrastructure performance monitoring mode is recommended for small to
medium environments up to 100 hosts and 1500 VMs. In this mode, Veeam ONE collects all inventory,
configuration and performance metrics, and makes collected data available in dashboards, reports and
alarms.

This mode provides the greatest data granularity level, but results in a greater load on the Veeam ONE
server and a larger size of Veeam ONE database.

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 • Veeam backup data a nd large-scale virtual infrastructure performance monitoring mode is recommended
for large environments with more than 100 hosts and 1500 VMs. In this mode, Veeam ONE collects all
metrics required for alarms and reports.

This mode results in a lower load on the Veeam ONE server and a smaller size of the Veeam ONE database.

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Step 12. Specify Connection Ports
At the P ort Configuration step of the wizard, specify connection settings for Veeam ONE Monitoring Service,
Veeam ONE Reporting Service, internal Web API and Veeam ONE agent:

• In the Veeam ONE monitoring service port field, type a number of the port that will be used to interact
with Veeam ONE Monitoring service.

The default port number is 2714.

• In the Veeam ONE reporting service port field, type a number of the port that will be used to interact with
Veeam ONE Reporting service.

The default port number is 2742.

• In the Internal Web API port field, type a number of the port that will be used by Veeam ONE Monitoring
service and Web Services component to interact with Veeam ONE Reporting service.

The default port number is 2741.

• In the Veeam ONE agent port field, type a number of the port that Veeam ONE Agent will use to collect
data from connected Veeam Backup & Replication servers.

The default port number is 2805.

• In the Certificate list, choose a certificate that will be used to secure traffic between the web browser,
Veeam ONE Web Services and Veeam ONE Reporting service.

You can choose an existing certificate installed on the machine. If the setup wizard does not find an
appropriate certificate to be used, it generates a self-signed certificate.

You can change the certificate later in Veeam ONE Settings utility. For details, see section Veeam ONE
Server Settings of the Veeam ONE Monitoring Guide.

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Step 13. Review Installation Summary
At the Rea dy to Install step of the wizard, review installation configuration to ensure that you have provided
correct settings.

Select the Check for product updates automatically check box if you want Veeam ONE to automatically check
and download available updates.

Click Install to begin the installation.

When the installation completes, click Finish to close the wizard.

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Step 14. Add Veeam ONE Service Account to Veeam ONE
Administrators Group
When Veeam ONE installation completes, the installer will prompt you to perform the logoff and logon
procedure to create new user groups that will be used to accommodate user accounts for accessing Veeam ONE
locally and remotely.

Check that the Veeam ONE service account is included in the Veeam ONE Administrators user group on the
machines where the Veeam ONE Server is installed. If this account is not a member of the Veeam ONE
Administrators user group, add it to the group manually.

For details on Veeam ONE user groups, see Security Groups.

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Installing Veeam ONE Web Services
To install Veeam ONE Web Services, follow these steps:

1. Launch the splash window.

2. Select Component.

3. Accept License Agreements.

4. Provide License.

5. Specify Service Account

6. Perform System Configuration Check.

7. Review Installation Summary

8. Select Architectural Components.

9. Choose Data Location.

10. Specify Connection Ports.

11. Specify Veeam ONE Server Connection Details.

12. Review Installation Summary.

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Step 1. Launch Splash Window
After you mount or insert the disk with Veeam ONE installation image, Autorun will open a splash screen with
installation options. On the splash window, click Install to launch the Veeam ONE Setup wizard.

If Autorun is disabled, run the Setup.exe file from the installation image. Alternatively, you can right-click the
new disk in My Computer and select E x ecute Veeam ONE Autorun.

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Step 2. Select Component
At the Select Veeam ONE Component step of the wizard, select Install Veeam ONE.

To open Veeam Help Center from the setup wizard, click View Documentation.

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Step 3. Accept License Agreements
At the License Agreement step of the wizard, read and accept Veeam license agreement, licensing policy, 3rd
party components and required software license agreements. You will not be able to continue installation until
you accept license agreements.

To read the terms of the license agreements, click the individual links.

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Step 4. Provide License
At the License step of the wizard, click one of the two options to provide a license:

• Sig n in with Veeam — open the Veeam account Sign in screen to log in with your Veeam account
credentials if you already have a registered license on your account.

• Browse license file — specify the local path to the license file.

To install new licenses automatically when you renew or expand your contract, select the Up date license
a utomatically check box. If you enable the automatic license update, and therefore enable usage reporting, you
will double the number of workloads by which you can exceed your installed license. Note that for Evaluation
and NFR licenses automatic license update must be enabled.

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Step 5. Specify Service Account
At the Service Account step of the wizard, specify credentials of the account under which the Veeam ONE
services will run. The user name must be specified in the DOMAIN\USERNAME format. Alternatively click Choose
to select an existing user account.

For details on required permissions for the service account, see Veeam ONE Service Account.

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Step 6. Perform System Configuration Check
Before proceeding with the installation, the installer will perform system configuration check to determine if all
prerequisite software is available on the machine. To learn what software is required for Veeam ONE, see
System Requirements.

If some of the required software components are missing, the setup wizard will enable the missing software
components and features automatically.

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Step 7. Review Installation Summary
At the Rea dy to Install step of the wizard, review installation configuration and click Customize Settings.

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Step 8. Select Architectural Components
At the Comp onents step of the wizard, choose to install Veea m ONE Web Services only.

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Step 9. Choose Data Location
To change the installation directory, click Browse and select the location where you want to install Veeam ONE
Web Services.

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Step 10. Specify Connection Ports
At the P ort Configuration step of the wizard, specify connection settings for Veeam ONE Web Client:

• In the W eb site port field, type a number of the port that will be used to access the Veeam ONE Web Client
through a web browser.

The default port number is 1239.

• In the Certificate list, choose a certificate that will be used to secure traffic between the Veea m ONE Web
Client and a web browser.

You can choose an existing certificate installed on the machine or select the setup wizard to generate a
self-signed certificate.

NOTE :
• If you generate or choose a self-signed certificate, you must configure a trusted connection
between the Veeam ONE Web Client and a web browser later. For details, see Configuring
Trusted Connection.
• You can change the selected certificate after installation. For details, see Change Default
Certificate.

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Step 11. Specify Veeam ONE Server Connection Details
At the Server Connection step of the wizard, specify settings that the Web Services component must use to
connect to the Server component:

• In the Veeam ONE server field, specify a FQDN of a machine on which you have installed the Veeam ONE
Server component.

• In the Veeam ONE Web API port field, specify the number of a port that the Web Services component will
use to communicate with the Veeam ONE Web API component.

The default port number is 2741.

• In the Username and P a ssword fields, specify credentials of a user under which Veeam ONE W eb Services
will connect to Veeam ONE Server and configure it during installation.

The user must be a member of Veeam ONE Administrators security group on the machine where Veeam
ONE Server is installed.

The user name must be specified in the DOMAIN\USERNAME format.

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Step 12. Review Installation Summary
At the Rea dy to Install step of the wizard, review installation configuration to ensure that you have provided
correct settings.

Click Install to begin the installation.

When the installation completes, click Finish to close the wizard.

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Installing Veeam ONE Client
Veeam ONE Client is the client part that allows users to access Veeam ONE monitoring functionality and work
with alarms, dashboards and performance charts.

• In the course of all-in-one installation, Veeam ONE Client is installed with other Veeam ONE components.
If you want to provide remote access to Veeam ONE monitoring functionality, you can install additional
instances of Veeam ONE Client on user workstations.

• In the course of custom installation, Veeam ONE Client is not installed. To be able to access Veeam ONE
monitoring functionality, you must install one or more instances of Veeam ONE Client.

NOTE :

Mind the following:

• Before installing Veeam ONE Client, make sure that you have already installed the Veeam ONE
Server component.
• You cannot install Veeam ONE Client using GPO or System Center Configuration Manager (SCCM).

To install Veeam ONE Client, follow these steps.

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Step 1. Launch Splash Window
After you mount or insert the disk with Veeam ONE installation image, Autorun will open a splash screen with
installation options. On the splash window, click Install to launch the Veeam ONE Setup wizard.

If Autorun is disabled, run the Setup.exe file from the installation image. Alternatively, you can right-click the
new disk in My Computer and select E x ecute Veeam ONE Autorun.

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Step 2. Select Component
At the select Veeam ONE component step of the wizard, select Install Veeam ONE Client .

To open Veeam Help Center from the setup wizard, click View Documentation.

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Step 3. Accept License Agreements
At the License Agreement step of the wizard, read and accept Veeam license agreement, licensing policy, 3rd
party components and required software license agreements. You will not be able to continue installation until
you accept license agreements.

To read the terms of the license agreements, click the individual links.

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Step 4. Perform System Configuration Check
Before proceeding with the installation, the installer will perform system configuration check to determine if all
prerequisite software is available on the machine. To learn what software is required for Veeam ONE, see
System Requirements.

If some of the required software components are missing, the setup wizard will enable the missing software
components and features automatically.

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Step 5. Choose Installation Path
To change the installation directory, click Browse and select the location where you want to install Veeam ONE
Client.

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Step 6. Specify Veeam ONE Server Name
At the Server Connection step of the wizard, specify the FQDN or IP address of a machine where the Veeam ONE
Server component is installed.

You can skip this step. In this case, you will be prompted to specify Veeam ONE Server name when you launch
Veeam ONE Client for the first time.

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Step 7. Review Installation Summary
At the Rea dy to Install step of the wizard, carefully review installation configuration to ensure that you specified
correct settings. Click Install to begin the installation process.

When the installation completes, click Finish to close the wizard.

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Step 8. Check Veeam ONE Client Settings
If Veeam ONE Client is installed separately from the Veeam ONE Server component, ma ke sure that Veeam ONE
Client can communicate with the Veeam ONE Server part.

On the machine where you installed Veeam ONE Client, start the Veeam ONE Client. If during installation you
did not specify the name of a machine where Veeam ONE Server runs, you will be prompted to provide the
server name. If, for some reason, you cannot see a window prompting for the Veeam ONE Server name, in
Veeam ONE Client main menu select Settings > Client Settings > General, and specify the name of a machine
hosting Veeam ONE Server.

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Installing Veeam ONE in Unattended Mode
You can install Veeam ONE in the unattended mode using the command line interface. The unattended
installation mode does not require user interaction. You can use it to automate the installation process in large
deployments.

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Before You Begin
Before you start unattended installation, make sure that you perform the following steps:

1. Download the Veeam ONE installation image from the Veeam website. You can burn the downloaded
image to a CD/DVD or mount the image to the target machine using disk image emulation software.

2. Check the system requirements. For details, see System Requirements.

3. Log on to the target machine under the account that has the Local Administrator permissions on the
machine. For details, see Permissions.

4. Obtain a license file. If you do not specify a path to the license file during installation, Veeam ONE will
operate in the Community Edition mode.

5. Define required and optional parameters in either the VoAnswerFile_install.xml or

VoClientAnswerFile_install.xml file found in the \Setup\Silent\AnswerFiles folder of the
Veeam ONE installation image:

o To install all Veeam ONE components use VoAnswerFile_install.xml located in the

/Setup/Silent/AnswerFiles/VO folder.

To upgrade or uninstall all Veeam ONE components, use the _uninstall.xml and _upgrade.xml
files located in the same folder.

o To install Veeam ONE Client use VoClientAnswerFile_install.xml located in the

/Setup/Silent/AnswerFiles/VOClient folder.

To upgrade or uninstall Veeam ONE Client, use the _uninstall.xml and _upgrade.xml files
located in the same folder.

Running Unattended Installation

To install Veeam ONE in unattended mode:

1. Open the product installation image file.

2. Navigate to the Setup\Silent\AnswerFiles folder.

3. Depending on what components you want to install, open VO for Veeam ONE or VOCLient for
Veeam ONE Client.

4. In the relevant folder, open the VoAnswerFile_install.xml file in your preferred text editor.

The file contains all the relevant information, including optional and required parameters for you to
complete based on your installation requirements.

5. Once all parameters are complete, save the file and close.

6. Navigate back to the folder where the Veeam.Silent.Install.exe file exists (typically the
setup\silent path of your root folder) and open the command line tool.

7. To check that all parameters are correct, run the Veeam.Silent.Install.exe /? command. This will
display any unspecified parameters that must be completed before running unattended installation.

8. To run the install, enter Veeam.Silent.Install.exe /AnswerFile

C:\YourDesiredLogFolderPath_install.xml where YourDesireLogFolderPath is the
installation log files location.

During installation the command line will return any error messages that need to be fixed.

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 NOTE :

You cannot use your Veeam account log in to verify your license, you can only specify the path to the
license file. For details on Step 4. Provide License.

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Installation Command-Line Syntax
You can install the following Veeam ONE components in the unattended mode:

• Veeam ONE Monitoring Service

• Veeam ONE Reporting Service

• Veeam ONE Web Services

• Veeam ONE Client

• Veeam ONE Agent

NOTE :

You must install server components first to create Veeam ONE database. Installation of UI components
(Web Client and Veeam ONE Client) requires reference to an existing database.

Monitoring Service
To install Veeam ONE Monitoring service, use a command with the following syntax:

msiexec.exe [/L*v "<path_to_log>"] /qn /i "<path_to_msi>" [ACCEPT_THIRDPARTY_LI

CENSES="1"][ACCEPT_EULA="1"][ACCEPT_REQUIRED_SOFTWARE="1"][ACCEPT_LICENSING_POL
ICY="1"][VM_MN_SERVICEACCOUNT="<Veeam_One_Service_Account>"][VM_MN_SERVICEPASSW
ORD="<Veeam_One_Service_Account_Password>"][VM_MN_SQL_SERVER="<SQL_server>"][VM
_MN_SQL_DATABASE="<database_name>"] [VM_MN_SQL_AUTHENTICATION="0"] [VM_MN_SQL_U
SER="<SQL_auth_username>"] [VM_MN_SQL_PASSWORD="<SQL_auth_password>"] [EDITLICF
ILEPATH="<path_to_license_file>"] [VO_LICENSE_AUTOUPDATE="1"] [PF_VEEAMONE="<pa
th_to_installdir >"][VM_GRPC_SERVER_PORT="<port_number>"][VM_MN_CACHE="<path_to
_cache_folder>"] [VO_INSTALLATION_TYPE="0"] [VM_MN_SERVER_AUTOUPDATE_ENABLED="1
"]

The command has the following parameters:

Op tion P a ramete Requi Description

r red

/L *v logfile No Creates an installation log file with the verbose output.

Specify an existing path to the log file as the parameter

value. A setup log file created during the previous
installation is cleared.

Example: /L*v
”C:\ProgramData\Veeam\Setup\Temp\Logs\MonitorServe
rSetup.txt”

/q n Yes Sets the user interface level to “no”, which means no user
interaction is needed during installation.

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 Op tion P a ramete Requi Description
r red

/i setup file Yes Installs Veeam ONE Monitoring service. Specify a full path
to the setup file as the parameter value.

Example: /i
“C:\Veeam\Monitor\VeeamONE.Monitor.Server.x64.msi”

ACCEPT_THIRDPARTY_LIC 0/1 Yes Specifies if you want to accept the terms of the license
ENSES agreement for the 3rd party components. Specify 1 if you
want to accept the terms and proceed with installation.

Example: ACCEPT_THIRDPARTY_LICENSES="1"

ACCEPT_EULA 0/1 Yes Specifies if you want to accept the terms of the Veeam
license agreement.

Specify 1 if you want to accept the terms and proceed with

installation.

Example: ACCEPT_EULA="1"

ACCEPT_LICENSING_POLIC 0/1 Yes Specifies if you want to accept the terms of the Veeam
Y licensing policy.

Specify 1 if you want to accept the terms and proceed with

installation.

Example: ACCEPT_LICENSING_POLICY="1"

ACCEPT_REQUIRED_SOFT 0/1 Yes Specifies if you want to accept the terms of the required
WARE software license agreements.

Specify 1 if you want to accept the terms and proceed with

installation.

Example: ACCEPT_REQUIRED_SOFTWARE="1"

VM_MN_SERVICEACCOUNT user Yes Specifies a user account under which the Veeam ONE
Services will run and that will be used to access Veeam
ONE database in the Microsoft Windows authentication
mode.

Example:
VM_MN_SERVICEACCOUNT="ONESERVER\Administrator"

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VM_MN_SERVICEPASSWOR password Yes This parameter must be used if you have specified the
D VM_MN_SERVICEACCOUNT parameter.

Specifies a password for the account under which the

Veeam ONE Services will run and that will be used to
access Veeam ONE database.

Example: VM_MN_SERVICEPASSWORD="p@ssw0rd"

VM_MN_SQL_SERVER SQL No Specifies a Microsoft SQL server and instance on which the
server\ins Veeam ONE database will be deployed. By default, Veeam
tance ONE uses the LOCALHOST\VEEAMSQL2016 server.

Example:
VM_MN_SQL_SERVER="ONESERVER \VEEAMSQL2016_MY"

VM_MN_SQL_DATABASE database No Specifies a name of the Veeam ONE database, by default,

VeeamOne.

Example: VM_MN_SQL_DATABASE="VeeamOneDB"

VM_MN_SQL_AUTHENTICA 0/1 No Specifies if you want to use the Microsoft SQL Server
TION authentication mode to connect to the Microsoft SQL
Server where the Veeam ONE database is deployed.
Specify 1 to use the SQL Server authentication mode. If
you do not use this parameter, Veeam ONE will connect to
the Microsoft SQL Server in the Microsoft Windows
authentication mode (default value, 0).

Together with this parameter, you must specify the

following parameters: VM_MN_SQL_USER and
VM_MN_SQL_PASSWORD.

Example: VM_MN_SQL_AUTHE NTICATION="1"

VM_MN_SQL_USER user No This parameter must be used if you have specified the
VM_MN_SQL_AUTHENTICATION parameter.

Specifies a LoginID to connect to the Microsoft SQL Server

in the SQL Server authentication mode.

Example: VM_MN_SQL_USER="sa"

VM_MN_SQL_PASSWORD password No This parameter must be used if you have specified the
VM_MN_SQL_AUTHENTICATION parameter.

Specifies a password to connect to the Microsoft SQL

Server in the SQL Server authentication mode.

Example: VM_MN_SQL_PASSWORD="p@ssw0rd"

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EDITLICFILEPATH license No Specifies a full path to the license file. If this parameter is
path not specified, Veeam ONE Community Edition will be
installed.

Example:
EDITLICFILEPATH="C:\Users\Administrator\Desktop\veea
m_one_subscription_100_100.lic"

VO_LICENSE_AUTOUPDAT 0/1 No Specifies if you want to enable automatic license update

E and usage reporting. By default, license auto update is
enabled.

Example: VO_LICENSE_AUTOUPDATE="0"

PF_VEEAMONE path No Installs the component to the specified location. By

default, Veeam ONE uses the Veeam ONE Monitor
Server subfolder of the C:\Program
Files\Veeam\Veeam ONE folder.

Example: PF_VEEAMONE="C:\Veeam\"

The component will be installed to the C:\Veeam\Veeam

ONE Monitor Server folder.

VM_GRPC_SERVER_PORT port No Specifies the port number used for communication

number between Veeam ONE Monitoring service and Veeam ONE
Web Client.

If you do not use this parameter, Veeam ONE Monotoring

service will use the default port 2714.

Example: VM_GRPC_SERVER_PORT="2714"

VM_MN_CACHE path No Specifies a path to the folder where Performance Cache

will be stored.

If you do not use this parameter, the performance cache

will be stored to the C:\PerfCache folder (default).

Example: VM_MN_CACHE="D:\Veeam\PerfCache"

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VO_INSTALLATION_TYPE 0, 1 or 2 No Specifies the mode in which Veeam ONE will collect data
from virtualization and Veeam Backup & Replication
servers. Specify 1 to use the Veeam backup data and large-
sca le virtual infrastructure performance monitoring mode.
Specify 2 to use the Veea m backup data only mode. If you
do not use this parameter, Veeam ONE will collect data in
the Veea m backup data and virtual infrastructure
p erformance monitoring mode (default value, 0). For
details, see Choose Data Collection Mode.

Example: VO_INSTALLATION_TYPE="2"

VM_MN_SERVER_AUTOUP 0/1 No Specifies if you want to enable automatic updates after

DATE_ENABLED Veeam ONE installation. Specify 1 to enable automatic
updates.

Example: VM_MN_SERVER_AUTOUPDATE_ENABLED="1"

Example
Suppose you want to install Monitoring service with the following configuration:

• Installation log location: C:\ProgramData\Veeam\Setup\Temp\Logs\MonitorServerSetup.txt

• No user interaction

• Path to the MSI file: C:\Veeam\Monitor\VeeamONE.Monitor.Server.x64.msi

• Accept 3rd party license agreement

• Accept Veeam license agreement

• Accept required software license agreements

• Accept Veeam licensing policy

• Service user account: ONESERVER\Administrator

• Service user account password: p@ssw0rd

• License file location: C:\Users\Administrator\Desktop\veeam_one_subscription_100_100.lic

• Automatic license update: default

• Installation folder: default

• Path to Performance Cache folder: D:\Veeam\PerfCache

• SQL Server instance and database name: default

• Data collection mode: Veeam backup data and virtual infrastructure performance monitoring

• Automatic updates: enabled

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The command to install Monitoring service with such configuration will have the following parameters:

msiexec.exe /L*v "C:\ProgramData\Veeam\Setup\Temp\Logs\MonitorServerSetup.txt"

/qn /i "C:\Veeam\Monitor\VeeamONE.Monitor.Server.x64.msi" ACCEPT_THIRDPARTY_LIC
ENSES="1" ACCEPT_EULA="1" ACCEPT_REQUIRED_SOFTWARE="1" ACCEPT_LICENSING_POLICY=
"1" VM_MN_SERVICEACCOUNT="ONESERVER\Administrator" VM_MN_SERVICEPASSWORD="p@ssw
0rd" EDITLICFILEPATH="C:\Users\Administrator\Desktop\veeam_one_subscription_100
_100.lic" VM_MN_CACHE="D:\Veeam\PerfCache" VO_INSTALLATION_TYPE="0" VM_MN_SERVE
R_AUTOUPDATE_ENABLED="1"

Reporting Service
To install Veeam ONE Reporting service, use a command with the following syntax:

msiexec.exe [/L*v "<path_to_log>"] /qn /i "<path_to_msi>" [ACCEPT_THIRDPARTY_LI

CENSES="1"][ACCEPT_EULA="1"][ACCEPT_REQUIRED_SOFTWARE="1"][ACCEPT_LICENSING_POL
ICY="1"][INSTALLDIR="<path_to_installdir >"][VO_REPORTER_SERVICE_ACCOUNT_NAME="
<Veeam_One_Service_Account>"][VO_REPORTER_SERVICE_ACCOUNT_PASSWORD="<Veeam_One_
Service_Account_Password>"][VO_REPORTER_SQL_SERVER_NAME="<SQL_server>"][VO_REPO
RTER_DATABASE_NAME="<database_name>"] [VO_REPORTER_AUTHENTICATION_MODE="0"] [VO
_REPORTER_SQL_USER_NAME="<SQL_auth_username>"] [VO_REPORTER_SQL_PASSWORD="<SQL_
auth_password>"] [EDITLICFILEPATH="<path_to_license_file>"] [VO_INSTALLATION_TY
PE="0"][VO_REPORTER_SERVER_WEB_API_CERTIFICATE_NAME="<certificate_name>"] [VO_R
EPORTER_SERVER_COMMUNICATION_PORT="<port_number>"] [VO_REPORTER_SERVER_WEB_API_
PORT="<port_number>"]

The command has the following parameters:

Op tion P a ramet Requ Description

er ired

/L *v No Creates an installation log file with the verbose

logfile output.

Specify an existing path to the log file as the

parameter value. A setup log file created during the
previous installation is cleared.

Example: /L*v
”C:\ProgramData\Veeam\Setup\Temp\Logs\Reporter
ServerSetup.txt”

/q n Yes Sets the user interface level to “no”, which means no

user interaction is needed during installation.

/i setup Yes Installs Veeam ONE Reporting Server. Specify a full

file path to the setup file as the parameter value.

Example: /i
“C:\Veeam\Reporter\VeeamONE.Reporter.Server.x64.
msi”

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ACCEPT_THIRDPARTY_LICENSE 0/1 Yes Specifies if you want to accept the terms of the
S license agreement for the 3rd party components.
Specify 1 if you want to accept the terms and proceed
with installation.

Example: ACCEPT_THIRDPARTY_LICENSES="1"

ACCEPT_EULA 0/1 Yes Specifies if you want to accept the terms of the
Veeam license agreement.

Specify yes if you want to accept the terms and

proceed with installation.

Example: ACCEPT_EULA="1"

ACCEPT_LICENSING_POLICY 0/1 Yes Specifies if you want to accept the terms of the
Veeam licensing policy.

Specify 1 if you want to accept the terms and proceed

with installation.

Example: ACCEPT_LICENSING_POLICY="1"

ACCEPT_REQUIRED_SOFTWARE 0/1 Yes Specifies if you want to accept the terms of the
required software license agreements.

Specify 1 if you want to accept the terms and proceed

with installation.

Example: ACCEPT_REQUIRED_SOFTWARE="1"

INSTALLDIR path No Installs the component to the specified location. By

default, Veeam ONE uses the Veeam ONE Reporter
Server subfolder of the C:\Program
Files\Veeam\Veeam ONE folder.

Example: INSTALLDIR="C:\Veeam\"

The component will be installed to the

C:\Veeam\Veeam ONE Reporter Server folder.

VO_REPORTER_SERVICE_ACCOU user Yes Specifies a user account under which the Veeam ONE
NT_NAME Services will run and that will be used to access
Veeam ONE database in the Microsoft Windows
authentication mode.

Example:
VO_REPORTER_SERVICE_ACCOUNT_NAME="ONESERV
ER\Administrator"

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VO_REPORTER_SERVICE_ACCOU passwor Yes This parameter must be used if you have specified the
NT_PASSWORD d VO_REPORTER_SERVICE_ACCOUNT_NAME parameter.

Specifies a password for the account under which the

Veeam ONE Services will run and that will be used to
access Veeam ONE database.

Example:
VO_REPORTER_SERVICE_ACCOUNT_PASSWORD="p@s
sw0rd"

VO_REPORTER_SQL_SERVER_NA SQL No Specifies a Microsoft SQL server and instance on

ME server\in which the Veeam ONE database will be deployed. By
stance default, Veeam ONE uses the
LOCALHOST\VEEAMSQL2016 server.

Example:
VO_REPORTER_SQL_SERVER_NAME="ONESERVER\VE
EAMSQL2016_MY"

VO_REPORTER_DATABASE_NAM database No Specifies a name of the Veeam ONE database, by

E default, VeeamOne.

Example:
VO_REPORTER_DATABASE_NAME="VeeamOneDB"

VO_REPORTER_AUTHENTICATIO 0/1 No Specifies if you want to use the Microsoft SQL Server
N_MODE_NAME authentication mode to connect to the Microsoft SQL
Server where the Veeam ONE database is deployed.
Specify 1 to use the SQL Server authentication mode.
If you do not use this parameter, Veeam ONE will
connect to the Microsoft SQL Server in the Microsoft
Windows authentication mode (default value, 0).

Together with this parameter, you must specify the

following parameters:
VO_REPORTER_SQL_USER_NAME and
VO_REPORTER_SQL_PASSW ORD.

Example:
VO_REPORTER_AUTHENTICATION_MODE_NAME="1"

VO_REPORTER_SQL_USER_NAM user No This parameter must be used if you have specified the
E VO_REPORTER_AUTHENTICATION_TYPE _NAME
parameter.

Specifies a LoginID to connect to the Microsoft SQL

Server in the SQL Server authentication mode.

Example: VO_REPORTER_SQL_USER_NAME="sa"

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VO_REPORTER_SQL_PASSW ORD passwor No This parameter must be used if you have specified the
d VO_REPORTER_AUTHENTICATION_TYPE _NAME
parameter.

Specifies a password to connect to the Microsoft SQL

Server in the SQL Server authentication mode.

Example:
VO_REPORTER_SQL_PASSW ORD="p@ssw0rd"

EDITLICFILEPATH license No Specifies a full path to the license file. If this

path parameter is not specified, Veeam ONE Free Edition
will be installed.

Example:
EDITLICFILEPATH="C:\Users\Administrator\Desktop\v
eeam_one_subscription_100_100.lic"

VO_REPORTER_SERVER_COMM port No Specifies the port number used for communication

UNICATION_PORT number between Veeam ONE Reporting service and Veeam
ONE Web Client.

If you do not use this parameter, Veeam ONE

Reporting service will use the default port 2742.

Example:
VO_REPORTER_SERVER_COMMUNICATION_PORT="27
42"

VO_REPORTER_SERVER_WEB_A port No Specifies the port number used for communication

PI_PORT number with Veeam ONE Web API.

If you do not use this parameter, Veeam ONE

Reporting service will use the default port 2741.

Example:
VO_REPORTER_SERVER_WEB_API_PORT="2741"

VO_REPORTER_SERVER_WEB_A certificat No Specifies the certificate to be used by Veeam ONE

PI_CERTIFICATE_NAME e name Web API. The certificate must be installed to the
Certificate Store on the machine where you run
installation.

If this parameter is not specified, a new self-signed

certificate will be generated by openssl.exe.

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VO_INSTALLATION_TYPE 0, 1 or 2 No Specifies the mode in which Veeam ONE will collect

data from virtualization and Veeam Backup &
Replication servers. Specify 1 to use the Op timized for
Ad vanced Scalability Deployment mode. Specify 2 to
use The Backup Data Only mode. If you do not use this
parameter, Veeam ONE will collect data in the
Op timized for Typical Deployment mode (default
value, 0). For details, see Choose Data Collection
Mode.

Example: VO_INSTALLATION_TYPE="2"

Example
Suppose you want to install Web Client server with the following configuration:

• Installation log location: C:\ProgramData\Veeam\Setup\Temp\Logs\ReporterServerSetup.txt

• No user interaction

• Path to the MSI file: C:\Veeam\Reporter\VeeamONE.Reporter.Server.x64.msi

• Accept 3rd party license agreement

• Accept Veeam license agreement

• Accept required software license agreements

• Accept Veeam licensing policy

• Installation folder: default

• Service user account: ONESERVER\Administrator

• Service user account password: p@ssw0rd

• SQL Server instance and database name: default

• License file location: C:\Users\Administrator\Desktop\veeam_one_subscription_100_100.lic

• Data collection mode: Optimized for Typical Deployment

• Communication port: default

• Web API port: default

• Web API certificate: generate new self-signed certificate

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The command to install Web Client server with such configuration will have the following parameters:

msiexec.exe /L*v "C:\ProgramData\Veeam\Setup\Temp\Logs\ReporterServerSetup.txt"

/qn /i "C:\Veeam\Reporter\VeeamONE.Reporter.Server.x64.msi" ACCEPT_THIRDPARTY_L
ICENSES="1" ACCEPT_EULA="1" ACCEPT_REQUIRED_SOFTWARE="1" ACCEPT_LICENSING_POLIC
Y="1" VO_REPORTER_SERVICE_ACCOUNT_NAME="ONESERVER\Administrator" VO_REPORTER_SE
RVICE_ACCOUNT_PASSWORD="p@ssw0rd" EDITLICFILEPATH="C:\Users\Administrator\Deskt
op\veeam_one_subscription_100_100.lic" VO_INSTALLATION_TYPE="0"

Web Services
To install Veeam ONE Web Services, use a command with the following syntax:

msiexec.exe [/L*v "<path_to_log>"] /qn /i "<path_to_msi>" [ACCEPT_THIRDPARTY_LI

CENSES="1"][ACCEPT_EULA="1"][ACCEPT_REQUIRED_SOFTWARE="1"][ACCEPT_LICENSING_POL
ICY="1"][INSTALLDIR="<path_to_installdir >"][VO_REPORTER_WEB_SERVER_NAME="<Veea
m_One_Server_Name>"][VO_REPORTER_WEB_CONNECTION_ACCOUNT_NAME="<Veeam_One_Servic
e_Account>"][VO_REPORTER_WEB_CONNECTION_ACCOUNT_PASSWORD="<Veeam_One_Service_Ac
count_Password>"][VO_REPORTER_WEB_SERVER_WEB_API_PORT="<port_number>"] [VO_REPO
RTER_WEB_SITE_PORT="<reporter_site_port>"] [VO_REPORTER_WEB_SITE_CERTIFICATE_TH
UMBPRINT="reporter_site_certificate"]

The command has the following parameters:

Op tion P aram Requi Description

eter red

/L *v No Creates an installation log file with the verbose

logfile output.

Specify an existing path to the log file as the

parameter value. A setup log file created during the
previous installation is cleared.

Example: /L*v
”C:\ProgramData\Veeam\Setup\Temp\Logs\Reporte
rWEBSetup.txt”

/q n Yes Sets the user interface level to “no”, which means

no user interaction is needed during installation.

/i setup Yes Installs Web Client Web UI. Specify a full path to the
file setup file as the parameter value.

Example: /i
“C:\Veeam\Reporter\VeeamONE.Reporter.WebUI.x6
4.msi”

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 Op tion P aram Requi Description
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ACCEPT_THIRDPARTY_LICENSES 0/1 Yes Specifies if you want to accept the terms of the
license agreement for the 3rd party components.
Specify 1 if you want to accept the terms and
proceed with installation.

Example: ACCEPT_THIRDPARTY_LICENSES="1"

ACCEPT_EULA 0/1 Yes Specifies if you want to accept the terms of the
Veeam license agreement.

Specify 1 if you want to accept the terms and

proceed with installation.

Example: ACCEPT_EULA="1"

ACCEPT_LICENSING_POLICY 0/1 Yes Specifies if you want to accept the terms of the
Veeam licensing policy.

Specify 1 if you want to accept the terms and

proceed with installation.

Example: ACCEPT_LICENSING_POLICY="1"

ACCEPT_REQUIRED_SOFTWARE 0/1 Yes Specifies if you want to accept the terms of the
required software license agreements.

Specify 1 if you want to accept the terms and

proceed with installation.

Example: ACCEPT_REQUIRED_SOFTWARE="1"

INSTALLDIR path No Installs the component to the specified location. By

default, Veeam ONE uses the Veeam ONE
Reporter Web subfolder of the C:\Program
Files\Veeam\Veeam ONE folder.

Example: INSTALLDIR="C:\Veeam\"

The component will be installed to the

C:\Veeam\Veeam ONE Reporter Web folder.

VO_REPORTER_WEB_SERVER_NAME server Yes Specifies FQDN of the server where Veeam ONE
name Reporting Service is installed.

Example:
VO_REPORTER_WEB_SERVER_NAME="oneserver.tec
h.local"

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VO_REPORTER_WEB_CONNECTION_ user Yes Specifies a user account that will be used to access
ACCOUNT_NAME and configure Veeam ONE Reporting Service from
the Web Client in the Microsoft Windows
authentication mode.

Example:
VO_REPORTER_WEB_CONNECTION_ACCOUNT_NAME
="ONESERVER\Administrator"

VO_REPORTER_WEB_CONNECTION_ passw Yes This parameter must be used if you have specified
ACCOUNT_PASSWORD ord the
VO_REPORTER_WEB_CONNECTION_ACCOUNT_NAME
parameter.

Specifies a password for the account that will be

used to access Veeam ONE Reporting Service from
the Web UI.

Example:
VO_REPORTER_WEB_CONNECTION_ACCOUNT_PASS
WORD="p@ssw0rd"

VO_REPORTER_WEB_SITE_PORT port No Specifies a port that will be used by the Web Client
website. By default, port number 1239 is used.

Example: VO_REPORTER_WEB_SITE_PORT=" 1239"

VO_REPORTER_WEB_SITE_CERTIFICA hash No Specifies the certificate to be used by the Web

TE_THUMBPRINT Client website. If this parameter is not specified, a
new certificate will be generated by openssl.exe.

Example:
RP_THUMBPRINT="0677d0b8f27caccc966b 15d807
b41a101587b488"

VO_REPORTER_WEB_SERVER_WEB_A port No Specifies the port number used for communication

PI_PORT with Veeam ONE Web API.

If you do not use this parameter, Veeam ONE Web

Client will use the default port 2741.

Example:
VO_REPORTER_WEB_SERVER_WEB_API_PORT="2741
"

Example
Suppose you want to install Web Client with the following configuration:

• Installation log location: C:\ProgramData\Veeam\Setup\Temp\Logs\ReporterWEBSetup.txt

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 • No user interaction

• Path to the MSI file: C:\Veeam\Reporter\VeeamONE.Reporter.WebUI.x64.msi

• Accept 3rd party license agreement

• Accept Veeam license agreement

• Accept required software license agreements

• Accept Veeam licensing policy

• Installation folder: default

• Veeam ONE Server name: oneserver.tech.local

• Service user account: ONESERVER\Administrator

• Service user account password: p@ssw0rd

• Website port: default

• Website certificate: generate new

• Web API port: default

The command to install Web Client with such configuration will have the following parameters:

msiexec.exe /L*v "C:\ProgramData\Veeam\Setup\Temp\Logs\ReporterWEBSetup.txt" /q

n /i "C:\Veeam\Reporter\VeeamONE.Reporter.WebUI.x64.msi" ACCEPT_THIRDPARTY_LICE
NSES="1" ACCEPT_EULA="1" ACCEPT_REQUIRED_SOFTWARE="1" ACCEPT_LICENSING_POLICY="
1" VO_REPORTER_WEB_SERVER_NAME="ONESERVER.TECH.LOCAL" VO_REPORTER_WEB_CONNECTIO
N_ACCOUNT_NAME="ONESERVER\Administrator" VO_REPORTER_WEB_CONNECTION_ACCOUNT_PAS
SWORD="p@ssw0rd"

Veeam ONE Client

To install Veeam ONE Client, use a command with the following syntax:

msiexec.exe [/L*v "<path_to_log>"] /qn /i "<path_to_msi>" [ACCEPT_THIRDPARTY_LI

CENSES="1"][ACCEPT_EULA="1"][ACCEPT_REQUIRED_SOFTWARE="1"][ACCEPT_LICENSING_POL
ICY="1"][INSTALLDIR="<path_to_installdir >"][VM_CLN_SERVER_NAME="<one_server_ad
dress>"]

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The command has the following parameters:

Op tion P a ramet Requir Description

er ed

/L *v No Creates an installation log file with the verbose output.

logfile
Specify an existing path to the log file as the parameter
value. A setup log file created during the previous
installation is cleared.

Example: /L*v
”C:\ProgramData\Veeam\Setup\Temp\Logs\MonitorClien
tSetup.txt”

/q n Yes Sets the user interface level to “no”, which means no user
interaction is needed during installation.

/i setup Yes Installs Veeam ONE Client. Specify a full path to the
file setup file as the parameter value.

Example: /i
“C:\Veeam\Monitor\VeeamONE.Monitor.Client.x64.msi ”

ACCEPT_THIRDPARTY_LICE 0/1 Yes Specifies if you want to accept the terms of the license
NSES agreement for the 3rd party components. Specify 1 if you
want to accept the terms and proceed with installation.

Example: ACCEPT_THIRDPARTY_LICENSES="1"

ACCEPT_EULA 0/1 Yes Specifies if you want to accept the terms of the Veeam
license agreement.

Specify 1 if you want to accept the terms and proceed

with installation.

Example: ACCEPT_EULA="1"

ACCEPT_LICENSING_POLIC 0/1 Yes Specifies if you want to accept the terms of the Veeam
Y licensing policy.

Specify 1 if you want to accept the terms and proceed

with installation.

Example: ACCEPT_LICENSING_POLICY="1"

ACCEPT_REQUIRED_SOFT 0/1 Yes Specifies if you want to accept the terms of the required
WARE software license agreements.

Specify 1 if you want to accept the terms and proceed

with installation.

Example: ACCEPT_REQUIRED_SOFTWARE="1"

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 Op tion P a ramet Requir Description
er ed

INSTALLDIR path No Installs the component to the specified location. By

default, Veeam ONE uses the Veeam ONE Monitor
Client subfolder of the C:\Program
Files\Veeam\Veeam ONE folder.

Example: INSTALLDIR="C:\Veeam\"

The component will be installed to the

C:\Veeam\Veeam ONE Monitor Client folder.

VM_CLN_SERVER_NAME server No Specifies FQDN or IP address of the server where Veeam

name or ONE Client is deployed.
address
Example: VM_CLN_SERVER_NAME=“oneserver.tech.local"

Example
Suppose you want to install Veeam ONE Client with the following configuration:

• Installation log location: C:\ProgramData\Veeam\Setup\Temp\Logs\MonitorClientSetup.txt

• No user interaction

• Path to the MSI file: C:\Veeam\Monitor\VeeamONE.Monitor.Client.x64.msi

• Accept 3rd party license agreement

• Accept Veeam license agreement

• Accept required software license agreements

• Accept Veeam licensing policy

• Installation folder: default

• Veeam ONE server: oneserver.tech.local

The command to install Veeam ONE Client with such configuration will have the following parameters:

msiexec.exe /L*v "C:\ProgramData\Veeam\Setup\Temp\Logs\MonitorClientSetup.txt"

/qn /i "C:\Veeam\Monitor\VeeamONE.Monitor.Client.x64.msi" ACCEPT_THIRDPARTY_LIC
ENSES="1" ACCEPT_EULA="1" ACCEPT_REQUIRED_SOFTWARE="1" ACCEPT_LICENSING_POLICY=
"1" VM_CLN_SERVER_NAME="oneserver.tech.local"

Veeam ONE Agent

To install Veeam ONE agent, use a command with the following syntax:

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 msiexec.exe [/L*v "<path_to_log>"] /qn /i "<path_to_msi>" [ACCEPT_THIRDPARTY_LI
CENSES="1"][ACCEPT_EULA="1"][ACCEPT_REQUIRED_SOFTWARE="1"][ACCEPT_LICENSING_POL
ICY="1"][INSTALLDIR="<path_to_installdir >"][VO_AGENT_TYPE="1"][VO_AGENT_SERVIC
E_ACCOUNT_NAME="<Veeam_One_Service_Account>"][VO_AGENT_SERVICE_ACCOUNT_PASSWORD
="<Veeam_One_Service_Account_Password>"][VO_BUNDLE_INSTALLATION="1"] [VO_AGENT_
SERVICE_PORT="<agent_port>"]

IMP ORTANT!

Veeam ONE agent server must be installed on the machine that runs Veeam ONE server components.

The command has the following parameters:

Op tion P a rame Requir Description

ter ed

/L *v No Creates an installation log file with the verbose

logfile output.

Specify an existing path to the log file as the

parameter value. A setup log file created during the
previous installation is cleared.

Example: /L*v
”C:\ProgramData\Veeam\Setup\Temp\Logs\Monitor
ClientSetup.txt”

/q n Yes Sets the user interface level to “no”, which means no

user interaction is needed during installation.

/i setup Yes Installs Veeam ONE Client Client. Specify a full path
file to the setup file as the parameter value.

Example: /i
“C:\Veeam\Monitor\veeam_monitor_cln_x 64.msi ”

ACCEPT_THIRDPARTY_LICENSES 0/1 Yes Specifies if you want to accept the terms of the
license agreement for the 3rd party components.
Specify 1 if you want to accept the terms and
proceed with installation.

Example: ACCEPT_THIRDPARTY_LICENSES="1"

ACCEPT_EULA 0/1 Yes Specifies if you want to accept the terms of the
Veeam license agreement.

Specify 1 if you want to accept the terms and

proceed with installation.

Example: ACCEPT_EULA="1"

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 Op tion P a rame Requir Description
ter ed

ACCEPT_LICENSING_POLICY 0/1 Yes Specifies if you want to accept the terms of the
Veeam licensing policy.

Specify 1 if you want to accept the terms and

proceed with installation.

Example: ACCEPT_LICENSING_POLICY="1"

ACCEPT_REQUIRED_SOFTWARE 0/1 Yes Specifies if you want to accept the terms of the
required software license agreements.

Specify 1 if you want to accept the terms and

proceed with installation.

Example: ACCEPT_REQUIRED_SOFTWARE="1"

INSTALLDIR path No Installs the component to the specified location. By

default, Veeam ONE uses the Veeam ONE Agent
subfolder of the C:\Program
Files\Veeam\Veeam ONE folder.

Example: INSTALLDIR="C:\Veeam\"

The component will be installed to the

C:\Veeam\Veeam ONE Agent folder.

VO_AGENT_TYPE 0/1 Yes Specifies the mode in which Veeam ONE agent will
run. Specify 1 if you want to install Veeam ONE
agent server. Specify 0 if you want to install Veeam
ONE agent client.

Example: VO_AGENT_TYPE ="1"

VO_AGENT_SERVICE_ACCOUNT_N user Yes Specifies a user account under which the Veeam ONE
AME Agent service will run.

Example:
VO_AGENT_SERVICE_ACCOUNT_NAME="ONESERVER
\Administrator"

VO_AGENT_SERVICE_ACCOUNT_P passwo Yes This parameter must be used if you have specified
ASSWORD rd the VO_AGENT_SERVICE_ACCOUNT_NAME
parameter.

Specifies a password for the account that will be

used to run Veeam ONE Agent.

Example:
VO_AGENT_SERVICE_ACCOUNT_PASSW ORD="p@ssw
0rd"

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 Op tion P a rame Requir Description
ter ed

VO_BUNDLE_INSTALLATION 0/1 Yes This parameter must be used if you have specified 1
for the VO_AGENT_TYPE parameter.

Specify 1 to let Veeam ONE Monitor Service know

about the installed Veeam ONE agent server.

VO_AGENT_SERVICE_PORT port No Specifies a port that will be used by Veeam ONE to

communicate with Veeam ONE Agent. By default,
port number 2805 is used.

Example: VO_AGENT_SERVICE_PORT="2805"

Example
Suppose you want to install Client Client with the following configuration:

• Installation log location: C:\ProgramData\Veeam\Setup\Temp\Logs\AgentSetup.txt

• No user interaction

• Path to the MSI file: C:\Veeam\Monitor\VeeamONE.Agent.x64.msi

• Accept 3rd party license agreement

• Accept Veeam license agreement

• Accept required software license agreements

• Accept Veeam licensing policy

• Installation folder: default

• Agent mode: server

• Service user account: ONESERVER\Administrator

• Service user account password: p@ssw0rd

• Veeam ONE Agent communication port: default

The command to install Veeam ONE Agent with such configuration will have the following parameters:

msiexec.exe /L*v "C:\ProgramData\Veeam\Setup\Temp\Logs\AgentSetup.txt" /qn /i "

C:\Veeam\Monitor\VeeamONE.Agent.x64.msi" ACCEPT_THIRDPARTY_LICENSES="1" ACCEPT_
EULA="1" ACCEPT_REQUIRED_SOFTWARE="1" ACCEPT_LICENSING_POLICY="1" VO_AGENT_TYPE
="1" VO_BUNDLE_INSTALLATION="1" VO_AGENT_SERVICE_ACCOUNT_NAME="ONESERVER\Admini
strator" VO_AGENT_SERVICE_ACCOUNT_PASSWORD="p@ssw0rd"

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Accessing Veeam ONE Client and Web
Client
To access Veeam ONE Client and Web Client, take the following steps.

Veeam ONE Client

To access Veeam ONE Client:

1. Log on to the machine where Veeam ONE Client is installed.

2. In Microsoft Windows P rograms menu, choose Veeam ONE Client.

3. In the authentication window, specify the name of a server where the Veeam ONE Server component runs.
Type credentials of a user account under which you want to connect to Veeam ONE Server. To connect
using credentials of a Windows user account under which you are logged on to the machine, select the Log
in a s current user check box.

The user account must either:

o Be a member of the Veeam ONE Administrators, Veeam ONE Power Users or Veeam ONE Read-Only
Users group. For details on user groups, see Security Groups.

o Have permissions assigned on objects in the VMware vCenter Server or VMware Cloud Director
inventory hierarchy. For details, see Multi-Tenant Monitoring and Reporting.

This prerequisite applies to the VMware vSphere platform only.

4. Click Connect.

To create a shortcut for the connection, click Sa ve Shortcut. You can create one shortcut for every Veeam ONE
server. The server name will be saved after the first successful login.

NOTE

If you want to save credentials for a connection in a shortcut, you must agree to save these credentials in
the Windows Credentials Manager.

Other Ways to Access Veeam ONE Client

To speed up the time it takes to access Veeam ONE Client, you can launch it without the necessity to specify
user credentials in the authentication window.

• To launch Veeam ONE Client under the account of a user that is currently logged to the machine, in the
command shell call the Monitor.exe file residing in the installation directory with the /currentuser
parameter. For example:
"C:\Program Files\Veeam\Veeam ONE\Veeam ONE Monitor Client\Monitor.exe"
/currentuser

• To launch Veeam ONE Client with explicit user credentials, in the command shell call the Monitor.exe
file residing in the installation directory with the /username and /password parameters. For example:
"C:\Program Files\Veeam\Veeam ONE\Veeam ONE Monitor Client\Monitor.exe"
/username tech\john.smith /password PaSSw0rd

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You can save this type of commands as a Windows shortcut and use it to access Veeam ONE Client.

Veeam ONE Web Client

To access Veeam ONE Web Client:

1. Open the Veeam ONE Web Client using one of the following options:

o Access Veeam ONE Web Client from Veeam ONE Client. To do this, in the main menu, click Rep orts.

o Access Veeam ONE Web Client locally, on the machine where the Veeam ONE Web Services
component is installed. To do this, in Microsoft Windows Programs menu choose Veeam ONE W eb
Client.

o Access Veeam ONE Web Client remotely using your web browser. To do this, browse to the URL of the
Veeam ONE Web Client website. This website runs on the machine where the Veeam ONE Web
Services component is installed. The URL must look similar to the following one (assuming you use
the default website port 1239):

https://webserver.domain.tld:1239

Note that Veeam ONE Web Client is available over HTTPS.

2. Type credentials of a user account under which you want to connect to Veeam ONE Web Services.

The user account must either:

o Be a member of the Veeam ONE Administrators, Veeam ONE Power Users or Veeam ONE Read-Only
Users group. For details on user groups, see Security Groups.

o Have permissions assigned on objects in the VMware vCenter Server or VMware Cloud Director
inventory hierarchy. For details, see Multi-Tenant Monitoring and Reporting.

This prerequisite applies to the VMware vSphere platform only.

3. If you log in for the first time, make sure that pop-up windows are allowed for the Veeam ONE Web Client.

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Configuring Trusted Connection
Veeam ONE uses TLS to ensure secure data communication between Veeam ONE Web Client website and a web
browser.

In case you installed a self-signed certificate, when you try to access Veeam ONE Web Client from a remote
machine, the browser will display a warning notifying that the connection is untrusted (al though it is secured
with TLS).

To eliminate the warning, import the self-signed certificate to client machines (the machines from which you
plan to access the Veeam ONE Web Client website).

For details on importing TLS certificates, see this Microsoft Learn article.

For details on Veeam ONE certificates, see Appendix C. Veeam ONE Certificates.

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Configuring Veeam ONE
To start working with Veeam ONE, perform a number of steps for its initial configuration:

1. Connect servers you plan to monitor.

Connect Veeam Backup & Replication, Veeam Backup for Microsoft 365, VMware vSphere, VMware Cloud
Director and Microsoft Hyper-V servers.

This step is not required if you have already connected the default virtualization and backup infrastructure
servers during Veeam ONE installation.

2. Choose objects to monitor and report on.

By default, Veeam ONE collects data for all child objects of connected servers. You can change the data
collection scope and choose to monitor and report on only specific hosts, datastores and VMs.

3. Configure notification settings.

Specify notification settings to stay aware of all important events and changes that happen in the virtual
and backup environment.

4. Check data collection schedule for Veeam ONE Reporting Service.

Check and if necessary adjust data collection schedule for Veeam ONE reporting capabilities.

5. Add users to Veeam ONE security groups.

Add to Veeam ONE security groups users who must have access to Veeam ONE Client a nd Web Client
functionality.

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Connecting Servers
To collect information about your virtual infrastructure and track the efficiency of VM data protection, you must
configure connections to VMware vSphere, VMware Cloud Director, Microsoft Hyper -V virtual management
servers and Veeam Backup & Replication servers in Veeam ONE Client. Configured connection settings are
automatically propagated to all Veeam ONE components.

Note that if you have already connected servers during Veeam ONE installation, you do not ne ed to connect
them again.

You can connect the following types of servers:

• Veeam Backup & Replication

• Veeam Backup for Microsoft 365

• VMware vSphere

• VMware Cloud Director

• Microsoft Hyper-V

Before You Begin

Before you configure server connections, check these requirements:

• Supported versions of virtual platforms

• Supported versions and editions of Veeam Backup & Replication and Veeam Backup for Microsoft 365

• Requirements to accounts used for collecting data

• Ports that must be open to allow Veeam ONE collect data from connected servers

For details, see section Deployment Planning and Preparation.

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Connecting Veeam Backup & Replication Servers
To collect data about your backup infrastructure and data protection operations, you must configure
connections to Veeam Backup & Replication servers in Veeam ONE Client. Y ou can connect the following types
of servers:

• Veeam Backup & Replication server to monitor standalone backup servers

• Veeam Backup Enterprise Manager to monitor all backup servers federated under Veeam Backup
Enterprise Manager

NOTE :

Before you connect a Veeam Backup & Replication server to Veeam ONE Client check that product licenses
are compatible. For details on license compatibility, see Compatibility with Veeam Backup & Replication
Licenses.

To configure a connection to a Veeam Backup & Replication server, take the following steps.

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Step 1. Launch Add Server Wizard
To launch the Ad d Server wizard, open Veeam ONE Client and do one of the following:

• In the main menu, click Ad d Server.

• Press [CTRL+I] on the keyboard.

• At the bottom of the inventory pane, open the Veea m Backup & Replication view, right-click the Ba ckup
Infrastructure node and choose Ad d Server from the shortcut menu.

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Step 2. Choose Server Type
At the first step of the wizard, click Veeam Backup & Replication.

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Step 3. Specify Server Name and Role
At the Connection step of the wizard:

1. Enter DNS name or IP address of the backup server you want to connect.

2. Specify the server role — Veeam Backup & Replication server or Veeam Backup Enterprise Manager.

If you choose to add Veeam Backup Enterprise Manager, Veeam ONE will automatically connect all Veeam
Backup & Replication servers added to the Veeam Backup Enterprise Manager.

3. If you do not want to install Veeam ONE agent on Veeam Backup & Replication server, deselect the Install
Veeam ONE Agent check box.

You can also change the port number if required. By default, port 2805 is used for communication with
Veeam Backup & Replication server.

For details on Veeam ONE agent role and modes, see Veeam ONE Architecture.

4. If you want to enable Veeam ONE dashboard integration in Veeam Backup & Replication, select the
P rovide access to embedded dashboards (if available) check box.

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Step 4. Specify Credentials
At the Credentials step of the wizard, click Ad d and specify credentials of the user account for connecting to the
server. For details on adding credentials records, see section Credentials Manager of Veeam ONE Monitoring
Guide.

The provided credentials will be used to connect the backup server and all managed servers in the backup
infrastructure:

• Veeam Backup & Replication servers (if you connect Veeam Backup Enterprise Manager)

• Backup proxies

• Backup repositories

• WAN Accelerators

• Tape servers

• Cloud Gateways

If the provided user account does not have required permissions on a managed backup infrastructure server,
Veeam ONE will fail to connect to this server. In this case, you must provide custom connection credentials
manually. For details, see Connection to Veeam Backup & Replication Servers.

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Step 5. Review Connection Settings
At the Summary step of the wizard, review the connection details and click Finish.

Keep in mind that it may take a while for Veeam ONE to collect and display configuration and performance data
for the newly added backup server and managed backup infrastructure components.

• After you connect a Veeam Backup & Replication server, Veeam ONE imports all historical data that is
stored on the backup server.

• After you connect a Veeam Backup Enterprise Manager server, Veeam ONE automatically builds the
hierarchy of all managed backup servers. Next, it connects managed backup servers and imports from
these servers data on job sessions.

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Connecting Veeam Backup for Microsoft 365
Servers
To collect data about your Veeam Backup for Microsoft 365 infrastructure and data protection operations, you
must configure connections to Veeam Backup for Microsoft 365 servers in Veeam ONE Client.

NOTE :
• Before you connect a Veeam Backup for Microsoft 365 server to Veeam ONE Client check that
product licenses are compatible. For details on license compatibility, see Compatibility with Veeam
Backup for Microsoft 365 Licenses.
• Veeam ONE monitors cloud Organizations protection only, monitoring of hybrid and on-premise
(Exchange) platform protection is not supported.

To configure a connection to a Veeam Backup for Microsoft 365 server, take the following steps.

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Step 1. Launch Add Server Wizard
To launch the Ad d Server wizard, open Veeam ONE Client and do one of the following:

• In the main menu, click Ad d Server.

• Press [CTRL+I] on the keyboard.

• At the bottom of the inventory pane, open the Veea m Backup for Microsoft 365 view, right-click the
Veeam Backup for Microsoft 365 node and choose Ad d Server from the shortcut menu.

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Step 2. Choose Server Type
At the first step of the wizard, click Veeam Backup for Microsoft 365.

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Step 3. Specify Server Name
At the Connection step of the wizard, enter DNS or IP address of the Veeam Backup for Microsoft 365 server
that you want to connect.

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Step 4. Specify Credentials
At the Credentials step of the wizard:

1. Click Ad d and specify credentials of the user account for connecting to the server.

For details on adding credentials records, see section Credentials Manager of Veeam ONE Monitoring
Guide.

For details on on permissions required to connect to Veeam Backup for Microsoft 365, see Connection to
Veeam Backup for Microsoft 365 Servers.

2. Change the port number if required.

By default, port 4443 is used for communication with Veeam Backup for Microsoft 365 servers.

3. When you add a Veeam Backup for Microsoft 365 server, Veeam ONE saves to the configuration database
a thumbprint of the TLS certificate installed on the server. During every subsequent connection to the
server, Veeam ONE uses the saved thumbprint to verify the server identity and avoid the man-in-the-
middle attack.

If the certificate installed on the server is not trusted, Veeam ONE displays a warning.

o To view detailed information about the certificate, click View Certificate.

o If you trust the server, click Trust and Continue.

o If you do not trust the server, click Ca ncel. Veeam ONE will display an error message, and you will not
be able to connect to the server.

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Step 5. Review Connection Settings
At the Summary step of the wizard, review the connection details and click Finish.

Keep in mind that it may take a while for Veeam ONE to collect and display configuration and performance data
for the newly added Veeam Backup for Microsoft 365 server and managed backup infrastructure components.
The approximate collection rate is around 600 000 protected Microsoft 365 objects per hour.

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Connecting VMware vSphere Servers
To collect data about VMware vSphere infrastructure objects, you must configure connections to infras tructure
servers in Veeam ONE Client. You can connect the following types of servers:

• vCenter Servers

• Standalone ESXi hosts

To configure a connection to a VMware vSphere server, take the following steps.

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Step 1. Launch Add Server Wizard
To launch the Ad d Server wizard, open Veeam ONE Client and do one of the following:

• In the main menu, click Ad d Server.

• Press [CTRL+I] on the keyboard.

• At the bottom of the inventory pane, open the Virtual Infrastructure, right-click the Virtual Infrastructure
node and choose Ad d Server from the shortcut menu.

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Step 2. Choose Server Type
At the first step of the wizard, click VMware vSphere.

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Step 3. Specify Server Name and Role
At the Connection step of the wizard:

1. Specify DNS name or IP address of the server that you want to connect.

2. Specify the server role — vCenter Server or a standalone ESXi host.

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Step 4. Specify Credentials
At the Credentials step of the wizard:

1. Click Ad d and specify credentials of the user account for connecting to the server.

For details on adding credentials records, see section Credentials Manager of Veeam ONE Monitoring
Guide. For details on account permissions, see Connection to Virtual Servers.

2. Change the port number if required.

By default, port 443 is used for communication with VMware vSphere servers.

3. When you add a vCenter Server or ESXi host, Veeam ONE saves to the configuration database a
thumbprint of the TLS certificate installed on the vCenter Server or ESXi host. During every subsequent
connection to the server, Veeam ONE uses the saved thumbp rint to verify the server identity and avoid
the man-in-the-middle attack.

If the certificate installed on the server is not trusted, Veeam ONE displays a warning.

o To view detailed information about the certificate, click View Certificate.

o If you trust the server, click Trust and Continue.

o If you do not trust the server, click Ca ncel. Veeam ONE will display an error message, and you will not
be able to connect to the server.

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Step 5. Review Connection Settings
At the Summary step of the wizard, review the connection details and click Finish.

Note that it may take a while for Veeam ONE to collect and display data for the connected server and its child
objects.

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Step 6. Specify VM Guest OS Credentials
After you connect one or more VMware vSphere servers, you must specify credentials of an account that will be
used to collect data from Windows-based guest OSes on VMs. If you do not specify guest OS credentials, Veeam
ONE will use connection credentials to display guest OS data in monitoring dashboards, alarms and reports.

You can specify the account credentials for VM guest OS at the following levels of the VMware vSphere
infrastructure:

• VMware vSphere infrastructure

• VM containers, such as hosts and clusters

• Individual VMs

If you specify guest OS account credentials at multiple levels, Veeam ONE will use the following order of
priority: VM > VM containers > VMware vSphere infrastructure. For example, if account credentials are specified
both at the VM and VM container level, Veeam ONE will collect guest OS data using an account set at the VM
level.

Specifying Account Credentials for VMware vSphere

Infrastructure
You can specify account credentials at the level of the VMware vSphere infrastructure. Veeam ONE will use this
account to connect to all VMs running on VMware vSphere hosts unless you specify other credentials for specific
VMs or VM containers.

To specify account credentials for all VMs in the VMware vSphere infrastructure:

1. Open Veeam ONE Client.

2. In the main menu, click Settings and select Server Settings.

Alternatively, press the [CTRL+S] on the keyboard.

3. In the Server Settings window, open the Guest OS Credentials tab.

4. Specify guest OS credentials:

o In the Microsoft Windows section, select credentials of an account that will be used to collect data
from the guest OS of Windows-based VMs. To create a new credentials record, click Ad d .

o In the Linux section, select credentials of an account that will be used to collect data from the guest
OS of Linux-based VMs. To create a new credentials record, click Ad d and select Sta ndard account or
Linux private key.

In the SSH p ort field, change the default connection port if required.

To disable fingerprint validation for Linux VMs, select Sk ip fingerprint check.

To access credentials manager, click the Ma nage Credentials link. For more information on working with
credentials, section Credentials Manager of Veeam ONE Monitoring Guide.

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 5. Click OK.

Specifying Account Credentials for Containers and VMs

You can specify account credentials at the level of specific VMs or VM containers. This can be helpful if an
account specified at the level of the VMware vSphere infrastructure does not have enough permissions on
specific VMs or VM containers.

To specify account credentials for individual VMs or VM containers:

1. Open Veeam ONE Client.

2. At the bottom of the inventory pane, click Virtual Infrastructure.

3. Right-click the necessary VM and select Guest OS Credentials from the shortcut menu.

4. In the Guest OS Credentials window, specify credentials of a Windows or Linux account that will be used
to collect guest OS data from VMware vSphere VMs.

5. Select P ropagate credentials to child objects to use the specified account credentials to connect to child
objects of a container.

6. Click OK.

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Connecting VMware Cloud Director Servers
To collect data about VMware Cloud Director infrastructure objects, you must configure connections to VMware
Cloud Director servers in Veeam ONE Client.

To configure a connection to a VMware Cloud Director server, take the following steps.

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Step 1. Launch Add Server Wizard
To launch the Ad d Server wizard, open Veeam ONE Client and do one of the following:

• In the main menu, click Ad d Server.

• Press [CTRL+I] on the keyboard.

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Step 2. Choose Server Type
At the first step of the wizard, click VMware Cloud Director.

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Step 3. Specify Server Name
At the Connection step of the wizard:

1. Enter DNS or IP address of the VMware Cloud Director server that you want to connect.

2. Change VMware Cloud Director URL if required.

Veeam ONE populates the URL field with a URL used for connecting to the VMware Cloud Director server.
The URL format is https://<vcdservername>:443, where <vcdservername> is the DNS name or IP
address of the VMware Cloud Director server, and 443 is the default port. If you use port number other
than 443, you can change it in the URL field.

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Step 4. Specify Credentials for VMware Cloud Director
At the Credentials step of the wizard, click Ad d and specify credentials of the user account for connecting to
VMware Cloud Director. For details on adding credentials records, see section Credentials Manager of Veeam
ONE Monitoring Guide.

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Step 5. Specify Credentials for Underlying vCenter Servers
At the vCenter credentials step of the wizard, specify credentials for each vCenter Server attached to VMware
Cloud Director. By default, Veeam ONE uses the same credentials that you have specified at the Credentials step
of the wizard. However, if the underlying vCenter Servers must be connecte d under another user account, you
can set the credentials for each vCenter Server manually:

1. Select the necessary vCenter Server in the list.

2. Click Set User and specify credentials to connect to the vCenter Server.

3. Repeat steps 1-2 for all vCenter Servers attached to VMware Cloud Director.

4. To test if connection settings are configured correctly, click the Check Connection button. Veeam ONE will
attempt to establish connection with the vCenter Servers using the provided credentials.

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Step 6. Review Connection Settings
At the Summary step of the wizard, review the connection details and click Finish.

The VMware Cloud Director hierarchy will become available in the VMwa re Cloud Director view . Note that it may
take a while for Veeam ONE to collect and display data for the newly added VMware Cloud Director and its child
objects.

When you connect VMware Cloud Director, Veeam ONE also connects underlying vCenter Servers and initiates
data import. vCenter Servers become available in the Infrastructure View, and you can work with them as with
regular VMware vSphere infrastructure servers. If the vCenter Server attached to VMware Cloud Director is
already connected, Veeam ONE will only create an association between the VMware Cloud Director hierarchy
and the vCenter Server.

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Connecting Microsoft Hyper-V Servers
To collect data about Microsoft Hyper-V infrastructure objects, you must configure connections to Microsoft
Hyper-V servers in Veeam ONE Client. You can connect the following types of servers:

• SCVMM server

• Failover clusters

• Standalone Hyper-V hosts

NOTE :

If you plan to connect an SCVMM server, make sure that SCVMM Admin Console is installed on the machine
where you installed the Veeam ONE Server component. The version of the SCVMM Admin Console must be
the same as the version of SCVMM server you are adding . For details, see section System Requirements.

To configure a connection to a Microsoft Hyper-V server, take the following steps.

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Step 1. Launch Add Server Wizard
To launch the Ad d Server wizard, open Veeam ONE Client and do one of the following:

• In the main menu, click Ad d Server.

• Press [CTRL+I] on the keyboard.

• At the bottom of the inventory pane, open the Virtual Infrastructure, right-click the Virtual Infrastructure
node and choose Ad d Server from the shortcut menu.

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Step 2. Choose Server Type
At the first step of the wizard, click Microsoft Hyper-V.

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Step 3. Specify Server Name and Role
At the Connection step of the wizard:

1. Enter DNS name or IP address of the server that will be connected to Veeam ONE.

2. Specify the server type — SCVMM server, failover cluster or standalone host.

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Step 4. Specify Credentials
At the Credentials step of the wizard:

1. Click Ad d and specify credentials of the user account for connecting to the server.

For details on adding credentials records, see section Credentials Manager of Veeam ONE Monitoring
Guide.

2. [For SCVMM connection] Change the port number if required.

By default, port 8100 is used as the VMM Administrator Console to VMM server port.

After you connect the first Microsoft Hyper-V server, Veeam ONE will open the Server Settings window
prompting you to specify credentials for accessing the guest OS of Microsoft Hyper-V VMs. If you have already
specified the credentials, the window will not be displayed.

For details, see Step 6. Specify VM Guest OS Credentials.

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Step 5. Review Connection Settings
At the Summary step of the wizard, review the connection details and click Finish.

Note that it may take a while for Veeam ONE to collect and display the collected data for the newly added
SCVMM server, failover cluster or host and its child objects.

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Step 6. Specify VM Guest OS Credentials
After you connect one or more Microsoft Hyper-V servers, you must specify credentials of an account that will
be used to collect data from Windows-based guest OSes on VMs. If you do not specify guest OS credentials,
Veeam ONE will use connection credentials to display guest OS data (in particular, data about guest disks) in
monitoring dashboards, alarms and reports.

You can specify the account credentials for VM guest OS at the following levels of the Microsoft Hyper -V
infrastructure:

• Microsoft Hyper-V infrastructure

• VM containers, such as hosts and clusters

• Individual VMs

If you specify guest OS account credentials at multiple levels, Veeam ONE will use the following order of
priority: VM > VM container > Microsoft Hyper-V infrastructure. For example, if account credentials are specified
both at the VM and VM container level, Veeam ONE will collect guest OS data using an account set at the VM
level.

Specifying Account Credentials for Microsoft Hyper-V

Infrastructure
You can specify account credentials at the level of the Microsoft Hyper-V infrastructure. Veeam ONE will use
this account to connect to all VMs running on Microsoft Hyper-V hosts unless you specify other credentials for
specific VMs or VM containers.

To specify account credentials for all VMs in the Microsoft Hyper-V infrastructure:

1. Open Veeam ONE Client.

2. In the main menu, click Settings and select Server Settings.

Alternatively, press the [CTRL+S] on the keyboard.

3. In the Server Settings window, open the Guest OS Credentials tab.

4. Specify guest OS credentials:

o In the Microsoft Windows section, select credentials of an account that will be used to collect data
from the guest OS of Windows-based VMs. To create a new credentials record, click Ad d .

For details on requirements to the account, see Connection to Microsoft Hyper-V VM Guest OS.

o In the Linux section, select credentials of an account that will be used to collect data from the guest
OS of Linux-based VMs. To create a new credentials record, click Ad d and select Sta ndard account or
Linux private key.

In the SSH p ort field, change the default connection port if required.

To disable fingerprint validation for Linux VMs, select Sk ip fingerprint check.

To access credentials manager, click the Ma nage Credentials link. For more information on working with
credentials, section Credentials Manager of Veeam ONE Monitoring Guide.

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 5. Click OK.

Specifying Account Credentials for Containers and VMs

You can specify account credentials at the level of specific VMs or VM containers. This can be helpful if an
account specified at the level of the Microsoft Hyper-V infrastructure does not have enough permissions on
specific VMs or VM containers.

To specify account credentials for individual VMs or VM containers:

1. Open Veeam ONE Client.

2. At the bottom of the inventory pane, click Virtual Infrastructure.

3. Right-click the necessary VM or VM container and select Guest OS Credentials from the shortcut menu.

4. In the Guest OS Credentials window, disable the Use parent or default credentials option and specify
credentials of an account that will be used to collect guest OS data from Microsoft Hyper-V VMs.

5. Click OK.

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Changing Server Connection Settings
In some situations, you might need to change connection settings for a monitored server. Consider the following
examples:

• If you need to re-connect a server with another user name and/or password, you can change connection
settings for this server.

• If the account you provided for a Veeam backup server does not have sufficient permissions to collect data
from all backup infrastructure components, you can set custom connection settings for specific servers in
your backup infrastructure.

To change connection settings for a server:

1. Open Veeam ONE Client.

2. At the bottom of the inventory pane, click Veeam Backup & Replication, Veeam Backup for Microsoft 365,
Virtual Infrastructure or VMwa re Cloud Director.

3. In the inventory pane, right-click the server and choose Connection Settings from the shortcut menu.

4. Edit the user name, enter the password and/or change the port number (if applicable).

5. If you want to enable Veeam ONE dashboard integration in Veeam Backup & Replication, select the
P rovide access to embedded dashboards for added backup servers check box.

NOTE :

When changing connection settings, mind the following:

• When you change connection settings for a virtualization server, Veeam ONE disconnects the server
and re-connects it with the new settings. When a virtual server is disconnected, previously
discovered VMs remain available in the inventory tree. After the server is re -connected, its
performance data will be updated. If the connection is not restored, only the history of performance
data will be available in Veeam ONE.
• When you change connection settings for a backup server in the Veeam Backup Enterprise Manager
hierarchy, a new job is automatically configured in Veeam ONE Reporting Sevice to collect data from
this backup server.

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Removing Server Connections
If you no longer want to monitor a virtualization or a backup server, you can remove a connection to it in Veeam
ONE Client.

To remove a server connection:

1. Open Veeam ONE Client.

2. At the bottom of the inventory pane, click Veeam Backup & Replication, Veeam Backup for Microsoft 365,
Virtual Infrastructure or VMwa re Cloud Director.

3. In the inventory pane, right-click the server you want to remove and choose Remove Server from the
shortcut menu.

After you remove a server connection in Veeam ONE Client, connection to this server will be automatically
removed in Veeam ONE Reporting Service.

NOTE :

When removing server connection, mind the following:

• When you remove a server, historical performance and configuration data for the server and its child
objects is deleted from the Veeam ONE database.
• When you remove VMware Cloud Director, Veeam ONE withdraws connection to VMware Cloud
Director server only. Connections to underlying vCenter Servers are not removed automatically —
you must remove these connections manually.
• When you delete Veeam Backup & Replication, Veeam ONE becomes unregistered on Veeam Backup
& Replication for dashboard integrations.

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Choosing Objects to Monitor and Report
On
After you connect Veeam Backup & Replication, Veeam Backup for Microsoft 365, VMware vSphere, VMware
Cloud Director or Microsoft Hyper-V servers, Veeam ONE automatically includes in the data collection scope all
child objects managed by these servers. If you do not need to monitor and report on all managed objects, you
can exclude them from the data collection scope.

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Choosing VMs and VM Containers to Monitor
and Report On
By default, Veeam ONE collects data about all VMs and VM containers (hosts, clusters, datastores and so on) on
connected virtualization servers. If you do not want to monitor and report on specific VMs or VM containers, you
can configure rules to include and exclude VMs and VM containers from the data col lection scope.

You can refine the data collection scope with the following types of rules:

• Inclusion rules define VMs and VM containers that must be monitored and reported on. Out-of-the-box,
Veeam ONE includes a default inclusion rule that adds to the d ata collection scope all VMs and VM
containers on connected servers.

• E x clusion rules define VMs and VM containers that must not be monitored and reported on.

NOTE :

If you exclude all child objects of a container from monitoring, Veeam ONE will not colle ct monitoring and
reporting data for the parent container.

To configure an inclusion or exclusion rule, perform the following steps.

Step 1. Disable or Delete the Default Inclusion Rule

If you want to create one or more VM inclusion rules, you must delete or disable the default inclusion rule.
Otherwise Veeam ONE will keep collecting data about all VMs and VM containers.

NOTE :

This step is not required if you want to create exclusion rules only.

To delete or disable the default inclusion rule:

1. Open Veeam ONE Client.

2. In the main menu, click Settings and select Server Settings.

Alternatively, press the [CTRL+S] on the keyboard.

3. In the Server Settings window, open the Monitored VMs tab.

4. In the VM Monitoring Inclusion Rules section, delete or disable the default inclusion rule:

o To disable the default inclusion rule, clear the E na bled check box next to the rule.

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 o To delete the default inclusion rule, select the rule and click Delete on the right.

Step 2. Launch the Monitoring Rule Wizard

Launch the Monitoring Rule wizard:

• To create an inclusion rule, in the VM Monitoring Inclusion Rules section, click Create New.

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 • To create an exclusion rule, in the VM Monitoring Exclusion Rules section, click Create New.

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Step 3. Specify Rule Name and Description
At the Rule Name step of the wizard, specify a name and description for the new rule.

Step 4. Add Objects to the Rule

At the Ap p ly Rule to step of the wizard, specify the scope of the virtual infrastructure to which the rule must
apply:

1. Click Ad d and select Infrastructure View, Business View or VMware Cloud Director View .

2. In the Select scope window, select check boxes next to VM containers to which the rule must apply.

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 3. Click OK.

Step 5. Choose VM Selection Criterion

At the VM Selection step, choose a criterion according to which VMs and VM containers must be added to the
rule:

• By ob ject name — select this option if you want to add VMs to the rule based on VM names.

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 • By infrastructure location — select this option if you want to add to the rule VMs that belong to a specific
level of the virtual infrastructure hierarchy (the level you specified at the Ap p ly Rule to step of the
wizard).

You can use this selection criterion to find VMs that belong to a specific cluster, host, datastore or other
VM container in the virtual infrastructure hierarchy.

Step 6. Specify Rule Conditions

The Conditions step of the wizard appears only if you have selected the By ob ject name option at the VM
Selection step. At this step, configure conditions for adding VMs to the rule by name:

1. Click Ad d Condition.

2. From the Ob ject name list, select a condition for adding VMs — Equals or Not Equals .

3. In the field next to the selected condition, specify the name of VMs to add to the rule.

You can use the ‘*’ (asterisk) and ‘?’ (question mark) wildcards. The ‘*’ (asterisk) character stands for zero
or more characters. The ‘?’ (question mark) stands for a single character. For example, if you want to find
VM replicas created with Veeam Backup & Replication, you can create a rule with the ‘*_replica’ name
query.

4. If you add two or more conditions, link them with Boolean operators. From the Ty p e list, select a Boolean
operator to link the conditions:

o Any condition is true — if at least one of the specified conditions is met, a VM will be added to the
rule.

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 o All conditions are true — if all specified conditions are met, a VM will be added to the rule.

Step 7. Review the Configuration

At the Summary step, review the rule configuration and click Finish to exit the wizard.

How to Create Inclusion Rule and Add VMs by Name

You can create a rule to include VMs in the data collection scope VMs whose names end with '_srv':

1. Open Veeam ONE Client.

2. In the main menu, click Settings and select Server Settings.

Alternatively, press the [CTRL+S] on the keyboard.

3. In the Server Settings window, open the Monitored VMs tab.

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 4. On the Monitored VMs tab, in the VM Monitoring Inclusion Rules section, click Create New.

5. At the Rule Name step of the Monitoring Rule wizard, type the rule name. In the Description field, type
the rule description.

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 6. At the Ap p ly Rule To step of the wizard, click Ad d and select Infrastructure View, Business View or
VMware Cloud Director View. In the Select scope window, select check boxes next to containers to which
the rule must apply.

7. At the VM Selection step of the wizard, choose By ob ject name.

8. At the Cond itions step of the wizard, perform the following steps:

a. Click Ad d Condition.

b. From the Ob ject name list, select the Equals condition.

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 c. In the value field, type the '*_srv' query.

This will include in the data collection scope all VMs whose name ends with '_srv'.

9. At the Summary step of the wizard, review rule configuration and click Finish.

How to Create Exclusion Rule and Add VMs by Location

You can create a rule to exclude from the data collection scope VMs residing on a specific host:

1. Open Veeam ONE Client.

2. In the main menu, click Settings and select Server Settings.

Alternatively, press the [CTRL+S] on the keyboard.

3. In the Server Settings window, open the Monitored VMs tab.

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 4. On the Monitored VMs tab, in the VM Monitoring Exclusion Rules section, click Create New.

5. At the Rule Name step of the Monitoring Rule wizard, type the rule name. In the Description field, type
the rule description.

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 6. At the Ap p ly Rule to step of the wizard, click Ad d and select Infrastructure View. In the Select scope
window, select the check box next to the host that must be excluded from the data collection scope.

7. At the VM Selection step of the wizard, choose By infrastructure location.

8. At the Summary step of the wizard, review rule configuration and click Finish.

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Choosing Datastores to Report On
After you connect a VMware vSphere server in Veeam ONE Client, all datastores attached to this server are
added to the data collection scope. If you do not need to collect data about specific datastores (for example,
local datastores or datastores with ISO images), you can exclude these datastores from the collection scope.

Excluding datastores will accelerate completion of a data collection sessions. Excluded datastores will not be
reflected in reports that analyze and list the files residing on datastores (such as the Garbage Files and Idle
Templates reports).

IMP ORTANT!

Excluding datastores available for the VMware vSphere platform only.

To exclude one or more datastores from the data collection scope:

1. Open Veeam ONE Client.

2. In the main menu, click Settings and select Server Settings.

Alternatively, press the [CTRL+S] on the keyboard.

3. In the Server Settings window, open the Monitored Datastores tab.

4. Expand the virtual infrastructure hierarchy and clear check boxes next to datastores that must be
excluded from the data collection scope.

5. Click OK to apply changes.

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Configuring Notification Settings
When you open Veeam ONE Client for the first time, you will be prompted to configure notification settings in
the Notification Settings wizard.

TIP :

If you want to configure notification settings later, click Ca ncel.

To access the wizard later, in the main menu, select Notifications. Alternatively, you can configure
notifications by changing server settings. For details, see section Veeam ONE Server Settings of the Veeam
ONE Monitoring Guide.

To configure notification settings, take the following steps.

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Step 1. Configure SMTP Server Settings
At the Ma il Server Settings tab, configure SMTP server settings or integration with Google Gmail or Microsoft
365. Veeam ONE will use provided settings for notifications generated by both Veeam ONE Monitoring Service
and Veeam ONE Reporting Service.

Configuring SMTP Server Settings

To configure SMTP server settings:

1. Select the E na ble email notifications check box.

2. From the drop-down list, select Custom SMTP (Basic authentication).

3. In the SMTP server field, enter DNS name or IP address of the SMTP server that will be used to send email
notifications. All Veeam ONE email notifications (including test messages), automatically generated
reports and dashboards will be sent by this SMTP server.

The default SMTP port is 25.

4. In the From field, enter the email address of the notification sender.

This email address will be displayed in the From field of notifications.

5. To configure additional settings, click Ad vanced:

a. In the Timeout field, specify server connection timeout in milliseconds.

b. In the P ort field, change the default SMTP communication port if required.

c. For SMTP server with SSL support, select Connect using SSL to enable SSL data encryption.

d. If your SMTP server requires authentication, select the Use authentication check box and specify
authentication credentials in the Log in and P a ssword fields.

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 e. Click OK.

Configuring Mail Service Integration

To configure mail service integration:

1. Select the E na ble email notifications check box.

2. From the drop-down list, select Microsoft 365 or Google Gmail.

3. Click Authorize now.

You will be redirected to your mail service provider page. After you comple te the authentication, you will
be redirected to Veeam ONE web portal and the mail server settings will be saved automatically.

4. In the From field, enter the email address of the notification sender.

This email address will be displayed in the From field of notifications.

5. To configure additional settings, click Ad vanced:

6. In the Timeout field, specify server connection timeout in milliseconds.

a. Select the Use custom application registration settings check box and specify Veeam ONE
identification parameters in the mail service:

▪ [For Microsoft 365] Specify Ma il API URL, Application client ID and Tenant ID.

▪ [For Google Gmail] Specify Ap p lication client ID and Client secret.

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 b. Click OK.

Testing Mail Server Settings

You can send out a test email to make sure that mail server settings are configured correctly:

1. Click Send Test E mail.

2. Enter an email address at which a test notification should be sent.

3. Click OK.

A test email will be sent to the specified email address.

For details on alarm notification settings, see section Configuring Alarm Notifications of the Veeam ONE
Monitoring Guide.

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Step 2. Configure Email Notification Settings
At the E ma il Notifications step of the wizard, create a list of recipients to include in the default notification
group. For every recipient in the group, specify notification conditions.

The default notification group allows you to simplify the process of configuring alarm notification settings.
Instead of specifying notification recipients for every alarm, you can create a group of recipients (for example,
monitoring operators and administrators) and notify the whole group when an alarm is triggered or when an
alarm changes its status.

To add a recipient to the default notification group:

1. In the Ad d or remove recipient email addresses field, enter an email address of a recipient and click Ad d .

2. From the Notification Level list, choose the severity of notifications that the recipient will receive:

o Any state — an email notification will be sent every time when an alarm status changes to Error,
Warning or Info.

o E rrors and warnings — an email notification will be sent every time when an alarm status changes to
Error or Warning .

o E rrors only — an email notification will be sent every time when an alarm status changes to Error.

o Resolved — an email notification will be sent every time when an alarm status changes to Resolved .

To remove a recipient from the list, select an email address in the list and click Remove.

To temporarily disable notifications for specific recipients, clear check boxes next to necessary email addresses
in the list.

IMP ORTANT!

By default, all predefined alarms are configured to notify members of the default notification group in
accordance with the specified notification level. After you add recipients to the default notification group,
you might need to change alarm settings or adjust the default email notification frequency. For details on
alarm settings, see section Specify Alarm Notification Options of the Veeam ONE Monitoring Guide.

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Step 3. Configure Email Frequency
At the Notification Policy step of the wizard, specify how often Veeam ONE must send email notifications about
alarms.

The frequency at which email notifications are sent is defined with the help of notification policies. Veeam ONE
offers two notification policies:

• Mission Critical — if this notification policy is used, Veeam ONE creates a new email notification for every
alarm. You get an instant email notification once a new alarm is triggered, or once alarm s tatus is changed.

• Other — if this notification policy is used, Veeam ONE sends out an email notification about alarms once in
a specific time interval (by default, once in 30 minutes). You do not receive a separate email notification
for every alarm. Instead, every 30 minutes you receive one email notification about all alarms that were
triggered or that changed their status since the latest notification.

By default, the Mission Critical policy is applied to all objects in your virtual infrastructure, VMware Cloud
Director infrastructure and all objects in your backup infrastructure. If necessary, you can apply different
notification policy settings to infrastructure objects or Business View groups:

1. Remove effective notification policy settings for chosen infrastructure objects.

2. Apply new notification policy settings to chosen infrastructure objects or Business View groups.

For example, if you want to receive email notifications about problems in the backup environment once within
30 minutes, you must first remove the Mission Critical policy settings for backup infrastructure objects, and
then apply the Other policy settings to backup infrastructure objects.

Removing Effective Notification Policy Settings

Before applying new notification policy settings, you must remove the effective settings for the chosen type of
infrastructure objects:

1. Select the necessary policy in the list and click E d it.

2. In the E d it Email P olicy window, select the necessary type of infrastructure objects and click Remove.

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Applying Notification Policy Settings
To apply new notification policy settings to infrastructure objects or Business View groups:

1. Select the necessary policy in the list and click E d it.

2. In the E d it Email P olicy window, click Select and choose one of the following options:

o Virtual Infrastructure — browse the virtual infrastructure hierarchy and select check boxes next to
objects or infrastructure segments to which the policy settings must apply.

o Business View — browse the Business View hierarchy and select check boxes next to groups or
infrastructure objects to which the policy settings must apply.

o VMwa re Cloud Director — browse the VMware Cloud Director infrastructure and select check boxes
next to infrastructure components to which the policy settings must apply.

o Veeam Backup & Replication — browse the backup infrastructure and select check boxes next to
infrastructure components to which the policy settings must apply.

o Veeam Backup for Microsoft 365 — browse the Veeam Backup for Microsoft 365 infrastructure and
select check boxes next to infrastructure components to which the policy settings must apply.

3. Click Select.

4. [Only for the Other policy] In the Time interval to send summary email (minutes) field, specify how often
Veeam ONE must send a summary email informing about triggered alarms.

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 5. Click OK.

TIP :

You can also change the notification policy settings by adjusting server settings. For details, see section
Veeam ONE Server Settings of the Veeam ONE Monitoring Guide.

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Step 4. Configure SNMP Settings
At the SNMP Settings step of the wizard, specify trap notification settings that can be used for sending
notifications about alarms.

To specify SNMP receiver configuration settings:

1. Click Ad d .

2. Click Configure to open the SNMP Receiver Configuration window.

3. In the Receiver field, specify DNS name or IP address of the SNMP receiver.

4. In the P ort field, specify the port number to be used.

The default SNMP port is 162.

5. In the Community string field, enter the community identifier.

6. Click OK to apply the specified settings.

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 7. In the list of SNMP receivers, choose the version of the SNMP protocol to be used.

To add a new receiver to the list, click Ad d and repeat steps 2–7 described above.

Note that after you configure notification settings, you must configure SNMP service properties on the trap
recipient computers:

1. Install a standard Microsoft SNMP agent from the Windows distribution.

2. From the Start menu, select Control Panel > Ad ministrative Tools > Services.

3. Double-click SNMP Service to open the SNMP Service Properties window.

4. Click the Tra ps tab.

5. Add the public string to the Community name list and the host name to the Tra p destinations list.

6. Click the Security tab.

7. Make sure the Send authentication trap option is selected.

8. Add the public string to the Accepted community names list.

9. Select the Accept SNMP packets from any hosts option.

10. Click Ap p ly and then OK to accept changes.

NOTE :

By default, Veeam ONE alarms are not configured to send SNMP traps when the alarm state changes. To
enable SNMP traps for an alarm, you should change alarm action settings. For details, see section Enable
SNMP Notification for Alarms of the Veeam ONE Monitoring Guide.

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Step 5. Configure ServiceNow Integration
The ServiceNow integration provides Veeam ONE with enhanced visibility and faster alerts triggered d irectly as
ServiceNow incidents.

At the ServiceNow step of the wizard, specify your ServiceNow settings used for ServiceNow integration.

To specify ServiceNow integration details:

1. Select the E na ble ServiceNow integration check box.

2. In the Instance URL field, specify the ServiceNow instance URL, for example
https:\\yourinstancename.service-now.com.

3. Specify ServiceNow Credentials used to authenticate your ServiceNow instance administration.

For details on permissions required for connection, see Connection to ServiceNow.

For details on adding credentials records, see section Credentials Manager of the Veeam ONE Monitoring
Guide.

4. [Optional] If your organization policy requires additional ServiceNow credentials, click Ad d and enter your
additional credentials.

5. In the ServiceNow Incident Configuration section, specify the following details:

o Ca ller — defines the caller name assigned for the purposes to create, update, and resolve incidents.
Veeam ONE is the default value, alternatively you can define a custom name if it already exists on
your ServiceNow instance.

o Assignment group — defines the name for the assignment group for the purposes to create, update,
and resolve incidents. Veeam ONE Support is the default value, alternatively you can define a custom
name if it already exists on your ServiceNow instance.

o Close code — defines the close code for resolved incidents. Use only the close code defined on your
ServiceNow instance.

o [Optional] Select the Include Veeam ONE Knowledge Base information check box to mark incidents
for knowledge base articles.

6. [Optional] In the ServiceNow Incident Additional field section, click E d it and add additional Na me and
Va lue parameters to specify additional fields relevant to your individual ServiceNow instance company
requirements. You must provide both the Na me and Va lue in the same form as found in the ServiceNow
REST API.

7. To test the connection settings, click Test ServiceNow Integration.

Veeam ONE will establish a connection to ServiceNow, create and resolve a test incident.

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 If you select the E na ble ServiceNow integration check box and do not test the connection, Veeam ONE
will verify it before saving the notification settings. Additionally, the connection is checked when each
Notification Settings item ( Mail Server Settings , Email Notifications and so on) changes.

For details on alarm notification settings, see section Configuring Alarm Notifications of the Veeam ONE
Monitoring Guide.

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Step 6. Configure Syslog Integration
Syslog integration allows you to send pre-built Veeam ONE alarms and data for audit events for reuse within
your Syslog server environment.

At the Sy slog step of the wizard, specify your Syslog settings used to return alarms to your Syslog instance.

To specify your Syslog integration details:

1. Click the E na ble Syslog check box.

2. Enter Sy slog Server details::

o Sy slog Server — define the IPv4 or IPv6 address of your Syslog instance.

o Sy slog Facility — define the value used to identify the source of the alarm. By default this is set to
ma il.

o Sy slog Transport — define TCP, TCP with TLS, or UDP. By default this is UDP.

o Sy slog Port — the port used to connect to your Syslog integration instance. By default this is 514.

3. Select your required Sy slog Audit events to send to your Syslog integration:

o Access to data

o Changes to data

o Privileged activities

o Login sessions

4. To test the connection settings, click Test Syslog Integration. This creates a test connection to Syslog and
returns a signal confirming a successful connection.

If you select the E na ble syslog check box and do not test the connection, Veeam ONE will verify it before
saving the notification settings. Additionally, the connection is checked when each Notification Settings
item ( Mail Server Settings, Email Notifications and so on) changes.

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For details on alarm notification settings, see section Configuring Alarm Notifications of the Veeam ONE
Monitoring Guide.

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Step 7. Review Summary
Review configured notification settings and click Finish.

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Data Collection Schedule
After you connect VMware vSphere, Microsoft Hyper-V, Veeam Backup & Replication and Veeam Backup for
Microsoft 365 servers, Veeam ONE will propagate the provided connection settings to all its components and
will set up the following default data collection configuration:

• In Veeam ONE Client, the connected servers will be added to the list of monitored objects. Data from the
servers will be collected in the real-time mode.

• In Veeam ONE Web Client, the connected servers will be added to the list of objects targeted for data
collection. Data collection will be scheduled to run on weekdays, at 3:00 a.m. The first data collection
session will start immediately after installation. You can customize the schedule according to which
reporting data is collected in the Veeam ONE Web Client console. For details on changing data collection
schedule, see section Scheduling Data Collection of the Veeam ONE Reporting Guide.

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Security Groups
Veeam ONE creates the following security groups on the machines where Veeam ONE Server and Veeam ONE
Web Services components are installed:

• Veeam ONE Administrators: members of this group can access monitoring data, generate reports and
modify all Veeam ONE configuration settings.

This group must include the Veeam ONE service account.

• Veeam ONE Power Users: members of this group have read access to monitoring data and can generate
reports but do not have access to Veeam ONE configuration settings.

NOTE :

Members of the Power Users security group can run report and dashboard scheduling scripts on the
machine on which the Veeam ONE Web Services component is installed. Include users into this group
with caution.

• Veeam ONE Read-Only Users: members of this group can generate reports and access monitoring data in
read-only mode, but cannot modify any Veeam ONE configuration settings.

You can access and manage security groups in the Computer Management console.

To provide access to Veeam ONE functionality for an administrator or opera tor, you must include this user either
in the Veeam ONE Administrators, Veeam ONE Read-Only Users or Veeam ONE Power Users group. Member of
these groups have access to:

• All Veeam ONE consoles (Client and Web Client)

• All objects of the infrastructure inventory

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 NOTE :

To apply the changes after a user has been included to a Security Group, this user must log out and log
back on to the machines where Veeam ONE Server and Veeam ONE Web Services components are installed.

Multi-Tenant Monitoring and Reporting

Veeam ONE supports multi-user access to its monitoring and reporting capabilities. Authorized users can
concurrently access the same instance of Veeam ONE to monitor the health state of the virtual infrastructure
and create reports.

To restrict access to sensitive infrastructure data, you can limit the scope of virtual infrastructure objects and
associated data that must be available to a Veeam ONE user. Thus you can control what subset of the managed
virtual infrastructure the user can see and work with. In multi-tenant environments, you can configure restricted
access to Veeam ONE for owners of virtualized systems or responsible personnel and delegate monitoring and
reporting tasks.

NOTE :

Do not use security groups to enable for users possibilities of self-service monitoring and reporting on a
restricted scope of the virtual infrastructure. Instead, configure permissions for multi-tenant access. For
details, see Veeam ONE Multi-Tenant Monitoring and Reporting.

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Data Retention
Data collected from virtual and backup servers is organized to the Veeam ONE database. Veeam ONE retains
data in the database as follows:

• For categorization data, Veeam ONE retains one sample in the database. This data is updated with every
new data collection.

• For topology, configuration, audit and performance data, Veeam ONE keeps multiple samples based on
the retention policy. Performance data is aggregated in the database according to the scheme described
below.

• For events collected from backup and virtual servers, Veeam ONE keeps all collected instances.

Performance Data Aggregation

As the performance data ages, Veeam ONE aggregates it for long -term storage. Data aggregation helps save
disk space on the database server and speed up generation of performance reports and charts.

Veeam ONE uses the following aggregation scheme for performance data:

P eriod Op timized for Veeam Op timized for Veeam backup Veeam

b a ckup data a nd virtual d a ta and large -scale virtual Ba ckup
infrastructure performance infrastructure performance Da ta Only
monitoring monitoring

20 seconds for VMware 15 minutes 20 seconds

vSphere
Hour
30 seconds for Microsoft
Hyper-V

Week 5 minutes 30 minutes 5 minutes

Year 2 hours 2 hours 2 hours

Sampling intervals at which data is stored to the database depend on Veeam ONE data collection mode. For
example, for the Veeam backup data only mode, raw data (data with 20 -second resolution) is stored for 1 hour.
After 1 hour, raw data is aggregated to 5-minute resolution data. After 1 week, data with 5-minute resolution is
aggregated to 2-hour resolution data. Data with this level of detail is stored in the database for up to 1 year.

To draw performance charts, Veeam ONE uses data with various aggregation levels, depending on the period for
which performance data is shown. For example, for Veeam backup data only mode, performance charts for the
past hour use samples with 20-second resolution, charts for the past day use data with 5-minute resolution and
so on.

To generate performance reports, Veeam ONE uses data with 2-hour resolution.

If you use Veeam ONE for monitoring and reporting in large environments, the Veeam ONE database can grow
quickly. To support large virtual and backup infrastructures and reduce the size of the Veeam ONE database, you
can increase aggregation intervals for performance data. To learn how to change aggregation intervals, contact
Veeam Support at https://www.veeam.com/support.html.

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Changing Veeam ONE Service Account
You can change Veeam ONE service account or the service account password that you provided during the
product installation. For example, changing Veeam ONE service account properties ca n be required if you use a
domain account as the Veeam ONE service account. When you update the domain account password, you must
manually update the service account password for Veeam ONE.

To change the Veeam ONE service account or service account password:

1. Log on as Administrator to the machine where the Veeam ONE Server component is installed.

2. Change accounts of Veeam ONE Monitoring Service , Veeam ONE Reporting Service , Veeam ONE Agent and
Veeam ONE Error Reporting Service :

a. Click Sta rt, go to P rograms > Administrative Tools, and then click Services.

b. Right-click Veeam ONE Monitoring Service and choose Stop .

c. Right-click Veeam ONE Monitoring Service , choose P roperties and open the Log on tab.

d. In the This account filed, specify the user name of the service account.

e. In the P a ssword and Confirm password fields, type a password of the service account.

f. Click OK.

g. Repeat steps a–f for Veeam ONE Reporting Service , Veeam ONE Agent and Veeam ONE Error
Reporting Service.

1. Start Veeam ONE Monitoring Service, Veeam ONE Reporting Service, Veeam ONE Agent and Veeam ONE
Error Reporting Service :

a. Click Sta rt, go to P rograms > Administrative Tools, and then click Services.

b. Right-click the necessary service and choose Sta rt.

IMP ORTANT!

If you want to use Local System as the service account, consider the following:

• SQL Server Authentication is required for the account used to connect to the Microsoft SQL Server
hosting the Veeam ONE database.
For details on modifying database connection settings, see section Database of the Veeam ONE
Monitoring Guide.
• You cannot install the license using the POST /v1/license/install method of the Veeam ONE
REST API.

Other Ways to Change Service Account

To change Veeam ONE service account, you can also perform the following steps:

1. Uninstall Veeam ONE.

2. Re-install Veeam ONE and specify a new service account during installation.

Note that when you re-install Veeam ONE, you must point it to the existing Veeam ONE database.

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Upgrading to Veeam ONE 12
Upgrade to version 12 is supported starting from Veeam ONE version 10a (build #10.0.2.1094).

To upgrade to Veeam ONE 12, follow these steps.

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Step 1. Launch Splash Window
After you mount or insert the disk with Veeam ONE installation image, Autorun will open a splash screen with
installation options. On the splash window click Up g rade.

If Autorun is not available or disabled, run the Setup.exe file from the installation image or disk.

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Step 2. Select Component
At the Up g rade Veeam ONE Component step of the wizard, select Up g rade Veeam ONE.

To open Veeam Help Center from the setup wizard, click View Documentation.

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Step 3. Accept License Agreements
At the License Agreements step of the wizard, read and accept Veeam license agreement, licensing policy, 3rd
party components and required software license agreements. You will not be able to continue upgrade until you
accept license agreements.

To read the terms of the license agreements, click the individual links.

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Step 4. Review Components to Upgrade
Veeam ONE Setup wizard will automatically detect components of the previous version installed on the
machine. At the Up g rade step of the wizard, review the components to upgrade.

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Step 5. Provide License
At the License step of the wizard, click one of the two options to provide a license:

• Sig n-in with Veeam — open the Veeam account Sign in screen to log in with your Veeam account
credentials if you already have a registered license on your account.

• Browse licence file locally — specify the local path to the license file.

To install new licenses automatically when you renew or expand your contract, select the Up date license
a utomatically check box. If you enable the automatic license update, and therefore enable usage reporting, you
will double the number of workloads by which you can exceed your installed license. Note that for Evaluation
and NFR licenses automatic license update must be enabled.

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Step 6. Specify Service Account
Credentials
At the Service Account step of the wizard, specify the password of the account under which Veeam ONE Service
runs.

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Step 7. Perform System Configuration
Check
At the Sy stem Configuration Check step of the wizard, check what prerequisite software is missing.

Before proceeding with the upgrade, the installer will perform system configuration check to determine if all
prerequisite software is available on the machine. To learn what software is required f or Veeam ONE, see
System Requirements.

If some of the required software components are missing, the setup wizard will enable the missing software
components and features automatically.

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Step 8. Choose Microsoft SQL Server
At the SQL Server Instance step of the wizard, specify a Microsoft SQL Server instance that hosts the Veeam
ONE database.

The Microsoft SQL Server and database name must be populated automatically. If required, you can change the
database connection settings:

1. Select the Use existing instance of SQL Server option and choose the Microsoft SQL Server instance that
hosts the Veeam ONE database.

2. In the Da tabase name field, specify the name of the Veeam ONE database.

3. Provide credentials for the account that Veeam ONE components must use to access the database.

You can enter credentials explicitly or use Windows authentication credentials of the Veeam ONE service
account to connect to the Microsoft SQL Server. For details on required permissions for the account, see
Connection to Microsoft SQL Server.

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Step 9. Specify Connection Ports
At the P ort Configuration step of the wizard, specify connection settings for Veeam ONE Monitoring Service.

In the Veeam ONE monitoring service port field, type a number of the port that will be used to interact with
Veeam ONE Monitoring service.

The default port number is 2714.

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Step 10. Begin Upgrade
At the Rea dy to Upgrade step of the wizard, click Up grade to begin the upgrade process.

If you installed Veeam ONE using the custom installation, repeat this upgrade procedure on every machine
where the Veeam ONE components are installed.

Depending on the size of the Veeam ONE database, the upgrade procedure may take up to several hours.

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Step 11. Change Default Certificate
Veeam ONE uses TLS to ensure secure data communication between Veeam ONE Web Client and a web browser.
That is, the Veeam ONE Web Client is available over HTTPS.

During upgrade, Veeam ONE generates a self-signed certificate that is used to secure traffic. You can replace
this default certificate with your own self-signed certificate or a certificate that was obtained from a Certificate
Authority. This step is optional, and is not required if you want to keep the default certificate generated during
the upgrade procedure.

For details on Veeam ONE certificates, see Appendix C. Veeam ONE Certificates.

NOTE :

If you replace the default certificate with another self-signed certificate, you must configure a trusted
connection between the Veeam ONE Web Client and a web browser later. For details, see Configuring
Trusted Connection.

Assigning Certificate to the Veeam ONE Web Client Website

To assign a new certificate to the Veeam ONE Web Client:

1. Log on to the machine where the Veeam ONE Web Service component is installed.

2. Open the Internet Information Services (IIS) Manager, expand the localhost node and navigate to Sites.

3. In the Connections pane, select VeeamReporter.

4. In the Actions > E dit Site pane on the right, click Bind ings.

5. In the Site Bindings window, select the existing binding and click E d it.

6. From the SSL certificate list, select the necessary certificate and click OK.

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 7. In the Site Bindings window, click Close.

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Step 12. Specify Guest OS Credentials for
Microsoft Hyper-V VMs
After you upgrade to Veeam ONE 12, you must specify credentials of an account that will be used to collect data
from Windows guest OSes on Microsoft Hyper-V VMs. If you do not specify guest OS credentials, Veeam ONE
will not display guest OS data (in particular, data about guest disks) in monitoring dashboards, alarms and
reports.

For details, see Step 6. Specify VM Guest OS Credentials.

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Step 13. Apply Available Updates
We recommend that you periodically check for Veeam ONE updates and install them as available. You can
download product updates at Latest Updates.

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Upgrading Veeam ONE Client
If you have additionally installed several standalone instances of Veeam ONE Client, you must upgrade them as
well. The upgrade procedure is identical to Veeam ONE Client installation. For details, see Installing Veeam ONE
Client.

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Uninstalling Veeam ONE
To uninstall Veeam ONE, open the Sta rt menu, go to Control Panel > Uninstall a program, choose Veeam ONE
components you want to uninstall and click Remove.

If you installed Veeam ONE using the custom installation, repeat this procedure on every machine where the
Veeam ONE components are installed.

The SQL Server instance installed and used by Veeam ONE is not removed during the uninstall of Veeam ONE. It
needs to be removed separately using the standard Ad d or Remove Programs feature in Control Panel. Veeam
ONE database and its data is retained until you manually remove the database or uninstall the SQL Server
instance.

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Exporting Logs
To troubleshoot issues with Veeam ONE, you might need to export diagnos tic logs for Veeam ONE Monitoring
and Reporting services

Diagnostic logs include information that can be used by the Veeam Support Team to troubleshoot issues
occurring with Veeam ONE. In addition, diagnostic logs include information about managed virtual and backup
infrastructures. This type of information is used to speed up the root cause analysis when troubleshooting
issues.

To export diagnostic logs:

1. Open Veeam ONE Client.

2. In the main menu, click Settings and select Server Settings.

Alternatively, you can press [CTRL + S] on the keyboard.

3. Open the Other tab.

4. In the Sup port utility section, click La unch.

Veeam ONE will launch the Veeam ONE Settings utility.

5. At the bottom left corner of the Veeam ONE Settings utility, click E x p ort logs.

6. Specify a location to which the exported logs must be saved.

The Veeam ONE Settings utility will export logs and save them to a ZIP archive in the specified location.

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Appendix A. Creating Veeam ONE
Database with SQL Script
In some circumstances, it might be undesired to create the Veeam ONE database automatically, using the Veeam
ONE Setup wizard. For example, Veeam ONE components and the Microsoft SQL Server can be hosted on
different systems, and you do not have sufficient permissions on the Microsoft SQL Server to create the
database. In this case, you can use a SQL script to create the Veeam ONE database on a Microsoft SQL Server.
The script is included with the Veeam ONE installation image.

To create the Veeam ONE database with the SQL script, perform the steps described below. Note that the
database must be created before you start installation of Veeam ONE components.

Step 1. Locate the SQL Script

Download the Veeam ONE installation image and burn it to a blank CD/DVD or mount the ima ge using disk
image emulation software. If you are working with a virtual machine, use built-in tools of the virtualization
management software to mount the installation image to the virtual machine.

In Windows Explorer, right-click the drive with the image, select Op en and go to the <CD
Drive>\Addins\SQLScript directory. Copy the VeeamONE.sql file to the location from which it can be
accessed or run.

Step 2. Create the Veeam ONE Database

Connect to the necessary Microsoft SQL Server with Microsoft SQL Server Management Studio and create a new
database (for example, VeeamOne).

Step 3. Run the SQL Script Against the Veeam ONE Database
Execute the VeeamONE.sql script against the Veeam ONE database in Microsoft SQL Server Management
Studio.

Alternatively, you can execute the script using the sqlcmd utility. In the command prompt, run the command of
the following form:

sqlcmd -S localhost\VEEAMSQL2017 -d VeeamOne -E -i “E:\Addins\SQLScript\VeeamON

E.sql”

The following command-line options are used to run the script:

Op tion Description

-S Specifies the SQL Server instance to which sqlcmd connects.

-d Specifies the name of the database against which the script is executed.

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 Op tion Description

Instructs sqlcmd to connect to the SQL Server Database Engine using Windows Integrated
-E
Security.

-i Specifies the full path to the script file for execution.

Step 4. Grant Database Permissions

Create a Microsoft SQL Server account with required permissions. For details, see Connection to Microsoft SQL
Server.

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Appendix B. Data Collection Modes
Data collection mode determines what metrics Veeam ONE will collect, and s pecifies the product configuration
in a number of areas. Choosing an appropriate data collection mode allows you to optimize monitoring and
reporting performance and improve user experience in Veeam ONE.

The Data Collection Mode is configured during deployment and can be modified after deployment using the
Veeam ONE Settings Utility.

Settings
Changing between data collection modes affects the following Veeam ONE settings.

Veeam backup data Veeam backup data Veeam

Configuration
Description a nd virtual a nd large-scale Ba ckup
Op tion
infrastructure virtual infrastructure Da ta Only

VMware real-time Timeout for collecting 30 minutes 30 minutes N/A

p erformance VMware vSphere real-time
performance data.

Sampling renewal interval 20 seconds 300 seconds N/A

for real-time counters. (5 minutes)

VMwa re historical Sampling renewal interval 5 minutes 30 minutes 5 minutes

p erformance for historical counters
(older than one hour).

Sampling renewal interval 2 hours 2 hours 2 hours

for historical counters
(older than one week).

Min tree check Updating the object 10 seconds 1 minute 10 seconds

interval inventory tree in Veeam
ONE Client.

P a ge update Loading data after 0.5 second 1.5 second 0.5 second
d elay choosing an object in the
object inventory tree in
Veeam ONE Client.

Get VM snapshot Timeout for collecting data 900 seconds 3600 seconds 900
timeout about VM snapshot files (15 minutes) (1 hour) seconds
from datastores. (15
minutes)

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 Veeam backup data Veeam backup data Veeam
Configuration
Description a nd virtual a nd large-scale Ba ckup
Op tion
infrastructure virtual infrastructure Da ta Only

Virtual machines Collecting information Yes No No

files data about VM files (for the
collection Active Snapshots and
Garbage Files reports).

Hy p er-V real- Timeout for collecting 30 minutes 30 minutes N/A

time performance Microsoft Hyper-V real-
time performance data.

Sampling renewal interval 60 seconds 300 seconds N/A

for real-time counters. (5 minutes)

Collected Performance Metrics

Data collection mode defines what performance metrics must be collected.

Veeam backup data Veeam backup data and Veeam

P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Ava ilable Memory Backup Enterprise Yes Yes Yes

Manager

CP U Usage Backup Enterprise Yes Yes Yes

Manager

Disk Bytes/sec Backup Enterprise Yes Yes Yes

Manager

Memory Usage Backup Enterprise Yes Yes Yes

Manager

Network Bytes Backup Enterprise Yes Yes Yes

Sent/sec Manager

Ava ilable Memory Backup Server Yes Yes Yes

CP U Usage Backup Server Yes Yes Yes

Disk Bytes/sec Backup Server Yes Yes Yes

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Memory Usage Backup Server Yes Yes Yes

Network Bytes Backup Server Yes Yes Yes

Sent/sec

Ava ilable Memory Backup Repository Yes Yes Yes

Ba ckup Repository Backup Repository Yes Yes Yes

Ca pacity

CP U Usage Backup Repository Yes Yes Yes

Disk Bytes/sec Backup Repository Yes Yes Yes

Memory Usage Backup Repository Yes Yes Yes

Network Bytes Backup Repository Yes Yes Yes

Sent/sec

Rep ository File Backup Repository Yes Yes Yes

Ba ckups Size

Rep ository Image Backup Repository Yes Yes Yes

Ba ckups Size

Rep ository Used Space Backup Repository Yes Yes Yes

Slot Capacity Backup Repository Yes Yes Yes

Used Slots Backup Repository Yes Yes Yes

Ava ilable Memory Backup Proxy Yes Yes Yes

CP U Usage Backup Proxy Yes Yes Yes

CDP Proxy Cache Size Backup Proxy Yes Yes Yes

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

CDP Proxy Cache Backup Proxy Yes Yes Yes

Usa ge

CDP Proxy Cache Backup Proxy Yes Yes Yes

Usa ge %

Disk Bytes/sec Backup Proxy Yes Yes Yes

Memory Usage Backup Proxy Yes Yes Yes

Network Bytes Backup Proxy Yes Yes Yes

Sent/sec

Slot Capacity Backup Proxy Yes Yes Yes

Used Slots Backup Proxy Yes Yes Yes

Ava ilable Memory WAN Accelerator Yes Yes Yes

CP U Usage WAN Accelerator Yes Yes Yes

Disk Bytes/sec WAN Accelerator Yes Yes Yes

Memory Usage WAN Accelerator Yes Yes Yes

Network Bytes WAN Accelerator Yes Yes Yes

Sent/sec

Ava ilable Memory Tape Server Yes Yes Yes

CP U Usage Tape Server Yes Yes Yes

Disk Bytes/sec Tape Server Yes Yes Yes

Memory Usage Tape Server Yes Yes Yes

Network Bytes Tape Server Yes Yes Yes

Sent/sec

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

E x ternal Repository External Yes Yes Yes

Used Space Repository Used
Space

Ob ject Storage Object Storage Yes Yes Yes

Rep ository Used Space Repository Used
Space

Storage Usage VMware Cloud Yes Yes No

Director
Organization VDC

CP U Usage VMware Cloud Yes Yes No

Director Provider
VDC

Memory Usage VMware Cloud Yes Yes No

Director Provider
VDC

Storage Space Usage VMware Cloud Yes No No

Director Provider
VDC

Storage Space Usage VMware Cloud Yes Yes No

P ct Director Provider
VDC

Ba ckup Job Memory Veeam Backup & Yes Yes Yes

Usa ge Replication Objects

Ba ckup Job Processor Veeam Backup & Yes Yes Yes

Usa ge Replication Objects

Ad a pter I/O ESXi Host Yes No No

Ad a pter Read I/O ESXi Host Yes No No

Ad a pter Read Latency ESXi Host Yes No No

Ad a pter Read Rate ESXi Host Yes No No

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Ad a pter Write I/O ESXi Host Yes No No

Ad a pter Write Latency ESXi Host Yes No No

Ad a pter Write Rate ESXi Host Yes No No

Average CPU Ready ESXi Host Yes Yes No

CP U Usage ESXi Host Yes Yes No

CP U Usage MHz ESXi Host Yes Yes No

Disk/ESXi: Datastore ESXi Host Yes Yes No

Bus Resets

Disk/ESXi: Datastore ESXi Host Yes Yes No

Command Aborts

Disk/ESXi: Datastore ESXi Host Yes Yes No

Hig hest Latency

Disk/ESXi: Datastore ESXi Host Yes Yes No

I/O

Disk/ESXi: Datastore ESXi Host Yes No No

La tency Observed by
VMs

Disk/ESXi: Datastore ESXi Host Yes No No

Ma x imum Queue
Dep th

Disk/ESXi: Datastore ESXi Host Yes Yes No

Rea d I/O

Disk/ESXi: Datastore ESXi Host Yes Yes No

Rea d Latency

Disk/ESXi: Datastore ESXi Host Yes Yes No

Rea d Rate

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Disk/ESXi: Datastore ESXi Host Yes Yes No

Usa ge

Disk/ESXi: Datastore ESXi Host Yes Yes No

W rite I/O

Disk/ESXi: Datastore ESXi Host Yes Yes No

W rite Latency

Disk/ESXi: Datastore ESXi Host Yes Yes No

W rite Rate

Memory Active ESXi Host Yes Yes No

Memory Baloon ESXi Host Yes Yes No

Memory Compressed ESXi Host Yes No No

Memory Consumed ESXi Host Yes Yes No

Memory Latency ESXi Host Yes No No

Memory Overhead ESXi Host Yes No No

Memory Pressure ESXi Host Yes Yes No

Memory Shared ESXi Host Yes No No

Memory Shared ESXi Host Yes No No

Common

Memory Swap Used ESXi Host Yes Yes No

Memory Usage ESXi Host Yes Yes No

Network Receive Rate ESXi Host Yes Yes No

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Network Transmit ESXi Host Yes Yes No

Ra te

Network Usage ESXi Host Yes Yes No

P a cket Receive Errors ESXi Host Yes No No

P a cket Transmit Errors ESXi Host Yes No No

P a th I/O ESXi Host Yes No No

P a th Read I/O ESXi Host Yes No No

P a th Read Latency ESXi Host Yes No No

P a th Read Rate ESXi Host Yes No No

P a th W rite I/O ESXi Host Yes No No

P a th W rite Latency ESXi Host Yes No No

P a th W rite Rate ESXi Host Yes No No

P ower Usage ESXi Host Yes No No

Receive Packets ESXi Host Yes No No

Dropped

Received Packets per ESXi Host Yes No No

Second

Swa p In Rate ESXi Host Yes No No

Swa p Out Rate ESXi Host Yes No No

Tota l Errors ESXi Host Yes No No

Total Packets Dropped ESXi Host Yes No No

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Tra nsmit Packets ESXi Host Yes No No

Dropped

Tra nsmitted Packets ESXi Host Yes No No

p er Second

VM Heartbeat ESXi Host Yes Yes No

Average CPU Idle All vSphere Virtual Yes No No

Cores Machine

Average CPU Ready vSphere Virtual Yes Yes No

All Cores Machine

Average CPU vSphere Virtual Yes No No

Sta ndstill All Cores Machine

Average CPU Wait All vSphere Virtual Yes No No

Cores Machine

CP U Co-Stop All Cores vSphere Virtual Yes No No

Machine

CP U Usage vSphere Virtual Yes Yes No

Machine

CP U Usage MHz vSphere Virtual Yes Yes No

Machine

Da tastore Bus Resets vSphere Virtual Yes Yes No

Machine

Da tastore Command vSphere Virtual Yes Yes No

Ab orts Machine

Da tastore Highest vSphere Virtual Yes Yes No

La tency Machine

Da tastore I/O vSphere Virtual Yes Yes No

Machine

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Da tastore Read I/O vSphere Virtual Yes Yes No

Machine

Da tastore Read vSphere Virtual Yes Yes No

La tency Machine

Da tastore Read Rate vSphere Virtual Yes Yes No

Machine

Da tastore Usage vSphere Virtual Yes Yes No

Machine

Da tastore W rite I/O vSphere Virtual Yes Yes No

Machine

Da tastore W rite vSphere Virtual Yes Yes No

La tency Machine

Da tastore W rite Rate vSphere Virtual Yes Yes No

Machine

Disk/vSAN: Recovery vSphere Virtual Yes No No

W rite I/O Machine

Disk/vSAN: Recovery vSphere Virtual Yes No No

W rite Latency Machine

Disk/vSAN: Recovery vSphere Virtual Yes No No

W rite Rate Machine

Guest Disk Free Space vSphere Virtual Yes No No

Machine

Guest Disk Usage vSphere Virtual Yes Yes No

Machine

Memory Active vSphere Virtual Yes Yes No

Machine

Memory Baloon vSphere Virtual Yes Yes No

Machine

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Memory Baloon vSphere Virtual Yes Yes No

P ercent Machine

Memory Compressed vSphere Virtual Yes No No

Machine

Memory Consumed vSphere Virtual Yes Yes No

Machine

Memory Entitlement vSphere Virtual Yes No No

Machine

Memory Latency vSphere Virtual Yes No No

Machine

Memory Overhead vSphere Virtual Yes No No

Machine

Memory Saved by vSphere Virtual Yes No No

Zip ping Machine

Memory Shared vSphere Virtual Yes No No

Machine

Memory Swapped vSphere Virtual Yes Yes No

Machine

Memory Usage vSphere Virtual Yes Yes No

Machine

Network Receive Rate vSphere Virtual Yes Yes No

Machine

Network Transmit vSphere Virtual Yes Yes No

Ra te Machine

Network Usage vSphere Virtual Yes Yes No

Machine

P ower Usage vSphere Virtual Yes No No

Machine

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

P rocess CPU Usage vSphere Virtual Yes Yes No

Machine

P rocess Memory vSphere Virtual Yes Yes No

Usa ge Machine

Rea d I/O vSphere Virtual Yes No No

Machine

Rea d Latency vSphere Virtual Yes No No

Machine

Rea d Rate vSphere Virtual Yes No No

Machine

Received Packets per vSphere Virtual Yes No No

Second Machine

Running Services vSphere Virtual Yes Yes No

Machine

Swa p In Rate vSphere Virtual Yes No No

Machine

Swa p Out Rate vSphere Virtual Yes Yes No

Machine

Tra nsmitted Packets vSphere Virtual Yes No No

p er Second Machine

Virtual Disk vSphere Virtual Yes Yes No

P rovisioned Machine

Virtual Disk Used vSphere Virtual Yes Yes No

Machine

VM Hearbeat vSphere Virtual Yes Yes No

Machine

W rite I/O vSphere Virtual Yes No No

Machine

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

W rite Latency vSphere Virtual Yes No No

Machine

W rite Rate vSphere Virtual Yes Yes No

Machine

Disk/Datastore: vSphere Datastore Yes Yes No

Da tastore Bus Resets

Disk/Datastore: vSphere Datastore Yes Yes No

Da tastore Command
Ab orts

Disk/Datastore: vSphere Datastore Yes Yes No

Da tastore I/O

Disk/Datastore: vSphere Datastore Yes Yes No

Da tastore P rovisioned
Sp a ce

Disk/Datastore: vSphere Datastore Yes Yes No

Da tastore Read I/O

Disk/Datastore: vSphere Datastore Yes Yes No

Da tastore Read
La tency

Disk/Datastore: vSphere Datastore Yes Yes No

Da tastore Read Rate

Disk/Datastore: vSphere Datastore Yes Yes No

Da tastore Usage

Disk/Datastore: vSphere Datastore Yes Yes No

Da tastore W rite I/O

Disk/Datastore: vSphere Datastore Yes Yes No

Da tastore W rite
La tency

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Disk/Datastore: vSphere Datastore Yes Yes No

Da tastore W rite Rate

Disk/Datastore: Free vSphere Datastore Yes Yes No

Sp a ce

Average Pressure Hyper-V Host Yes Yes No

Committed Bytes Hyper-V Host Yes No No

Disk/Host: Avg Disk Hyper-V Host Yes Yes No

Queue Length

Disk/Host: Avg Disk Hyper-V Host Yes Yes No

Rea d Bytes/sec

Disk/Host: Avg Disk Hyper-V Host Yes Yes No

sec/Read

Disk/Host: Avg Disk Hyper-V Host Yes Yes No

sec/Write

Disk/Host: Avg Disk Hyper-V Host Yes Yes No

Usa ge Bytes/sec

Disk/Host: Avg Disk Hyper-V Host Yes Yes No

W rite Bytes/sec

Guest Run Time Hyper-V Host Yes No No

Hea rtbeat Hyper-V Host Yes Yes No

Hea rtbeat Status Hyper-V Host Yes Yes No

Host CPU Wait Time Hyper-V Host Yes Yes No

Hy p er-V Services Hyper-V Host Yes Yes No

Memory Consumed

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Hy p er-V Services Hyper-V Host Yes Yes No

Memory Usage

Hy p ervisor Run Time Hyper-V Host Yes No No

Id le Time Hyper-V Host Yes Yes No

Memory Consumed Hyper-V Host Yes Yes No

Memory Usage Hyper-V Host Yes Yes No

Network Bytes Hyper-V Host Yes Yes No

Received/sec

Network Bytes Hyper-V Host Yes Yes No

Sent/sec

Network Bytes Hyper-V Host Yes Yes No

Tota l/sec

Network Offloaded Hyper-V Host Yes No No

Connections

Network Outbound Hyper-V Host Yes Yes No

E rrors

Network Output Hyper-V Host Yes Yes No

Queue Length

Network Packets Hyper-V Host Yes No No

Received/sec

Network Packets Hyper-V Host Yes No No

Sent/sec

Network Packets/sec Hyper-V Host Yes No No

Network Received Hyper-V Host Yes No No

E rrors

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

P a ge Faults/sec Hyper-V Host Yes No No

P a ge Reads/sec Hyper-V Host Yes No No

P a ge W rites/sec Hyper-V Host Yes No No

P a ges Input/sec Hyper-V Host Yes No No

P a ges Output/sec Hyper-V Host Yes No No

P a ges/sec Hyper-V Host Yes Yes No

Tota l Interrupts/sec Hyper-V Host Yes No No

Tota l Run Time Hyper-V Host Yes Yes No

Tota l Run Time MHz Hyper-V Host Yes Yes No

vCP U Total Run Time Hyper-V Host Yes No No

Virtual Switch Bytes Hyper-V Host Yes No No

Received/sec

Virtual Switch Bytes Hyper-V Host Yes No No

Sent/sec

Virtual Switch Hyper-V Host Yes No No

By tes/sec

Virtual Switch Packets Hyper-V Host Yes No No

Received/sec

Virtual Switch Packets Hyper-V Host Yes No No

Sent/sec

Virtual Switch Hyper-V Host Yes No No

P a ckets/sec

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

CP U Wait Time Hyper-V Virtual Yes Yes No

Machine

Current Pressure Hyper-V Virtual Yes Yes No

Machine

Demand Hyper-V Virtual Yes Yes No

Machine

E rrors/min Hyper-V Virtual Yes Yes No

Machine

Flushes/min Hyper-V Virtual Yes Yes No

Machine

Guest Disk Free Space Hyper-V Virtual Yes Yes No

Machine

Guest Disk Used Space Hyper-V Virtual Yes Yes No

Machine

Guest Run Time Hyper-V Virtual Yes Yes No

Machine

Guest vCPU Guest Run Hyper-V Virtual Yes Yes No

Time MHz Machine

Guest Visible Physical Hyper-V Virtual Yes Yes No

Memory Machine

Hy p ervisor Run Time Hyper-V Virtual Yes No No

Machine

IOP S Hyper-V Virtual Yes Yes No

Machine

Leg acy Network Bytes Hyper-V Virtual Yes No No

/sec Machine

Leg acy Network Bytes Hyper-V Virtual Yes No No

Dropped/sec Machine

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Leg acy Network Bytes Hyper-V Virtual Yes No No

Received/sec Machine

Leg acy Network Bytes Hyper-V Virtual Yes No No

Sent/sec Machine

P hy sical Memory Hyper-V Virtual Yes Yes No

Machine

P rocess CPU Usage Hyper-V Virtual Yes Yes No

Machine

P rocess Memory Hyper-V Virtual Yes Yes No

Usa ge Machine

Rea ds/sec Hyper-V Virtual Yes Yes No

Machine

Running Services Hyper-V Virtual Yes Yes No

Machine

Tota l Run Time Hyper-V Virtual Yes Yes No

Machine

vCP U Total Run Time Hyper-V Virtual Yes No No

MHz Machine

Virtual Disk Hyper-V Virtual Yes Yes No

P rovisioned Machine

Virtual Disk Used Hyper-V Virtual Yes Yes No

Machine

Virtual Network Bytes Hyper-V Virtual Yes Yes No

/sec Machine

Virtual Network Bytes Hyper-V Virtual Yes Yes No

Received/sec Machine

Virtual Network Bytes Hyper-V Virtual Yes Yes No

Sent/sec Machine

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Virtual Network Hyper-V Virtual Yes No No

P a ckets Received/sec Machine

Virtual Network Hyper-V Virtual Yes No No

P a ckets Sent/sec Machine

Virtual Storage Read Hyper-V Virtual Yes Yes No

By tes/sec Machine

Virtual Storage Usage Hyper-V Virtual Yes Yes No

By tes/sec Machine

Virtual Storage Write Hyper-V Virtual Yes Yes No

By tes/sec Machine

W rites/sec Hyper-V Virtual Yes Yes No

Machine

Disk Free Space Hyper-V Physical Yes Yes No

Disk

Disk Provisioned Space Hyper-V Physical Yes Yes No

Disk

Disk Used Space Hyper-V Physical Yes Yes No

Disk

Disk/Physical Disk: Hyper-V Physical Yes No No

Avg Disk Queue Disk
Leng th

Disk/Physical Disk: Hyper-V Physical Yes Yes No

Avg Disk sec/Read Disk

Disk/Physical Disk: Hyper-V Physical Yes Yes No

Avg Disk sec/Write Disk

Disk/Physical Disk: Hyper-V Physical Yes Yes No

Disk Bytes/sec Disk

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Disk/Physical Disk: Hyper-V Physical Yes Yes No

Disk Read Bytes/sec Disk

Disk/Physical Disk: Hyper-V Physical Yes Yes No

Disk Transfers/sec Disk

Disk/Physical Disk: Hyper-V Physical Yes Yes No

Disk Write Bytes/sec Disk

Ca che IO Read Hyper-V CSV 2012 Yes No No

By tes/sec

Ca che Reads/sec Hyper-V CSV 2012 Yes No No

CSV FS Free Space Hyper-V CSV 2012 Yes Yes No

CSV FS P rovisioned Hyper-V CSV 2012 Yes No No

Sp a ce

CSV FS Used Space Hyper-V CSV 2012 Yes No No

Disk/CSV 2012: Direct Hyper-V CSV 2012 Yes Yes No

By tes/sec

Disk/CSV 2012: Direct Hyper-V CSV 2012 Yes Yes No

IOP S

Disk/CSV 2012: Direct Hyper-V CSV 2012 Yes Yes No

La tency

Disk/CSV 2012: IOPS Hyper-V CSV 2012 Yes No No

Disk/CSV 2012: Hyper-V CSV 2012 Yes Yes No

La tency

Disk/CSV 2012: Queue Hyper-V CSV 2012 Yes No No

Leng th

Disk/CSV 2012: Read Hyper-V CSV 2012 Yes Yes No

By tes/sec

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P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Disk/CSV 2012: Read Hyper-V CSV 2012 Yes Yes No

La tency

Disk/CSV 2012: Read Hyper-V CSV 2012 Yes No No

Queue Length

Disk/CSV 2012: Hyper-V CSV 2012 Yes No No

Rea ds/sec

Disk/CSV 2012: Hyper-V CSV 2012 Yes Yes No

Red irected Bytes/sec

Disk/CSV 2012: Hyper-V CSV 2012 Yes Yes No

Red irected IOPS

Disk/CSV 2012: Hyper-V CSV 2012 Yes Yes No

Red irected Latency

Disk/CSV 2012: Total Hyper-V CSV 2012 Yes Yes No

By tes/sec

Disk/CSV 2012: Write Hyper-V CSV 2012 Yes Yes No

By tes/sec

Disk/CSV 2012: Write Hyper-V CSV 2012 Yes Yes No

La tency

Disk/CSV 2012: Write Hyper-V CSV 2012 Yes No No

Queue Length

Disk/CSV 2012: Hyper-V CSV 2012 Yes No No

W rites/sec

SMB Share Free Space Hyper-V Share Yes Yes No

SMB Share Used Space Hyper-V Share Yes No No

SMB Share Provisioned Hyper-V Share Yes No No

Sp a ce

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 Veeam backup data Veeam backup data and Veeam
P erformance Metric Ob ject Type a nd virtual la rge-scale virtual Ba ckup
infrastructure infrastructure Da ta Only

Disk/Share: IOPS Hyper-V Share Yes No No

Disk/Share: Writes/sec Hyper-V Share Yes No No

Disk/Share: Reads/sec Hyper-V Share Yes No No

Disk/Share: Virtual Hyper-V Share Yes No No

Storage Usage
By tes/sec

Disk/Share: Virtual Hyper-V Share Yes Yes No

Storage W rite
By tes/sec

Disk/Share: Virtual Hyper-V Share Yes Yes No

Storage Read
By tes/sec

Disk/Share: SMB Share Hyper-V Share Yes No No

E rror Count/min

Disk/Share: SMB Share Hyper-V Share Yes No No

Flush Count/min

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Appendix C. Veeam ONE Certificates
If you want to use a certificate signed by your own Certification Authority (CA), consider the following:

• Make sure that Veeam ONE server trusts the CA. That means that the Certification Authority certificate
must be added to the Trusted Root Certification Authority store on the Veeam ONE server. Also,
Certificate Revocation List (CRL) must be accessible from the Veeam ONE server.

• If you use Windows Server Certification Authority, issue a Veeam ONE certificate based on the built-in
Subordinate Certification Authority template or templates similar to it. You can manage templates with
the Certificate Templates MMC snap-in.

Veeam ONE Website Certificate Requirements

• The certificate subject is equal to the fully qualified domain name of the Veeam ONE server. For example:
oneserver.domain.local.

• The Sub ject Alternative Name field contains the FQDN of the Veeam ONE server. For example:
DNS:oneserver.domain.local.

• The minimum key size is 2048 bits.

• The key usage is Digital Signature, Non-Repudiation, Key Encipherment, Data

Encipherment.

• The enhanced key usage is Server Authentication (1.3.6.1.5.5.7.3.1).

Veeam ONE Web API Certificate Requirements

• The certificate subject is equal to the fully qualified domain name of the Veeam ONE server. For example:
oneserver.domain.local.

• The Sub ject Alternative Name field contains the FQDN of the Veeam ONE server. For example:
DNS:oneserver.domain.local.

• The minimum key size is 2048 bits.

• The key usage is Digital Signature, Non-Repudiation.

• The enhanced key usage is Server Authentication (1.3.6.1.5.5.7.3.1).

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