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Projectswe

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Hiếu Nguyễn
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10 views

Projectswe

Uploaded by

Hiếu Nguyễn
Copyright
© © All Rights Reserved
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Story Map

1. Key Features (User Activities)

User Objectives Functions


Login and Account Management - Log in to the app
- Register a new account
- Forgot password
Remote deposit - Take a photo of a check
- Enter check information (amount, account number)
- Confirm and submit transactions
Track transactions - View transaction history
- Receive notifications about transaction status
Customer support and service - Submit questions or feedback
- Contact support via chat or phone
2. Tasks in detail

Login and Account Management

Login function:
Enter username and password
Remember login information
Two-factor authentication
New account registration function:
Enter personal information (full name, address, phone number)
Create password
Forgot password function:
Send password recovery email
Deposit from remote

Take a photo of a check:


Guide to taking a photo of a check (format, lighting)
Enter check information:
Enter amount
Enter linked account number
Confirm and submit transaction:
Confirm transaction information
Get notified when transaction is processed
Track transactions

View transaction history:


Filter by date, transaction type (successful, failed)
Get transaction status notifications:
Notifications via app
Email notifications
Customer support and service

Submit questions or feedback:


Question submission form
Contact support:
Live chat feature
Support phone number
Assumptions and further details:
Assumptions of users: Users are mainly those who are used to using smartphones and
want to make banking transactions conveniently.
Additional features:
Push notification feature to update transaction status.
Check image storage feature for later checking.
Conclusion:
This story map clearly outlines the functionality and user experience for the
mobile application within the "Remote Deposit Capture" system. Building the
application in this way will help ensure that the final product fits the actual
needs of the users and helps optimize their experience.

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