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39 views

TEAM CHARTER-sample

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b8019101
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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MANDERA COUNTY REFERRAL HOSPITAL (MCRH)

QIT CHARTER

Mission: To create a competitive advantage for quality products and services


which provide superior value to our clients.

Vision: To be the best healthcare service provider in the region

Values: open-mindness, transparency, professionalism, teamwork, ethical,


integrity, commitment, punctuality

Team

Sponsor: Dr. Ibrahim Maalim

Champion: Jaafar Abdullahi

Team leader: Dr.Abdala Hassan

Facilitator: Dr. Abdirahman Adow

Process owner: Sheila M. Akinyi

Team members: Dr. Khadija Noor

Abdirizak Abdirahman

Hassan Abdullahi

Subject matter expert: To be consulted when needed


Goals

1) To ensure there is constant availability of quality products and medical


supplies at Mandera County Referral Hospital
2) To document and disseminate quality improvement activities on quarterly
basis
3) To train the Hospital staff(departmental) on quality improvements on
quarterly basis
4) To develop and provide key information and guidelines to improve
stocking supplies and stock movement on quarterly basis

Guiding Principles

The team will meet every second week of the month. Meetings will be held in a
designated place, time and date that will be communicated three days prior to
the meeting. Meetings shall not be longer than 2 hours and will be guided by the
specific agenda(s); the chairperson should be notified of any other AOBs at least
one day before the meeting. Ad hoc meetings will be held on need basis and
notification sent two days before the meeting.

For a meeting to take place, a quorum of five shall be required including the team
leader or his/her representative. Meetings that do not have the quorum will be
cancelled after thirty minutes. Maximum attendances are recommended, and
absenteeism without apology is discouraged. Members who miss three
consecutive meetings without apology and/or representation will be replaced.
Individual membership in the QIT will be nullified on transfer, death or retirement
of the member; members are encouraged to notify the team leader of impending
transfers, retirement. The sponsor is required to make replacements when
necessary.
Team decisions will be made by consensus. If consensus is not reached, members
will vote on the decisions, and one with winning points will be taken, if it’s a tie,
the team leader will make the final decision.

Set of ground rules that will guide the meeting sessions include time keeping,
active participation, respect for others’ opinions, phones on silent modes, no side-
meetings, creativity and innovations, and completion of assignment within the
agreed timelines.

Communication Plan

There shall be constant communication between team members via Whatapp


mainly, sometimes by sms, telephone calls, and email. The team will maintain a
meeting calendar to provide a guide on when the team will meet. All project
activities, meetings including attendance lists shall be documented, and minutes
circulated within seven days after the meeting. All QIT members are encouraged
to keep a file with hard copies of the minutes and project activities.

The team leader will be expected to provide monthly written project updates and
reports outlining the QIT activities, achievements, challenges, and future plans,
within the Mandera County Referral Hospital, to the Head of Departments, the
HMT and CHMT, Sub-County and County QIT(if any) and key implementing
partners( HEACTA CONSULTING). The team leader will also provide quarterly
progress reports to the Health Administrative Officer to be incorporated in the
general Hospital Reports.
Linkages

In order for the QIT to execute its mission, achieve our vision and goals, the team
will interact with the Hospital Management Team(HMT),CHMT, Sub-County and
County QIT(if any), the community, donors , suppliers, Quality Improvement
Partners, among other necessary stakeholders.

Team leader sponsor

Date chartered: 26th June 2020

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