Errors General Manual EN
Errors General Manual EN
BEAN Filling level in bean container at notify limit Notify limit is monitored by a light bar (for the Refill bean container with fresh coffee beans
CONTAINER almost empty message only) Check function of light bar:
ALMOST EMPTY - Sensor test SDS diagnosis program
CHECK WATER Water tank not correctly inserted. Air in the water flow system. No water flow. Remove and re-insert water tank and press it all
TANK the way down. Start hot water production.
Check function of pump and flow meter:
- Components test SDS diagnosis program
CLEAN BREWING Brewing unit blocked, polluted, rough-running Brewing unit is difficult to move or blocked. During Remove the brewing unit and insert it correctly. If
UNIT operation, the current that the motor is drawing this message is displayed again:
exceeds the notify limit. - Remove the brewing unit and clean it
- Grease/replace the O rings on the brewing unit
Check error memory and error log:
SDS diagnosis program
EMPTY DRIP Remove, empty, clean and re-insert trays Drip tray is filled, capacitive water level sensor is Check capacitive water level sensor:
TRAY activated - Sensor test SDS diagnosis program
Coffee grounds container full. No sensor, only a counter for the numbers of
Message is displayed after 10 – 12 brewings coffee grounds.
ERROR – A fault has occurred in the machine during Malfunction during brewing. Status information for Check error memory and error log:
PLEASE brewing sensors not within set values or time window. SDS diagnosis program
CONTACT
HOTLINE
OVERVOLTAGE Power supply for more than 5s above 268V Establish power supply according to the
specification at the rating plate. Check error
memory and error log:
SDS diagnosis program
PLEASE WAIT Machine is working. Rinsing, heating or brewing in Wait until message disappears to use machine
process. again.
POSITION Coffee-outlet not in correct position For preparing milk mix drinks, swivel coffee outlet Swivel coffee outlet to the left and to the right
SWIVEL ARM to the right end position until it clicks into place. into both end position until you hear the micro
switches clicking
Check micro switches:
- Sensor test SDS diagnosis program
REFILL BEAN Fill the bean container At idle speed, the current drawn by the grinder Fill the bean container with coffee beans.
CONTAINER The bean container is empty, and must be filled. falls below the notify limit. If the message does not disappear:
- Clean the bean container
- Do not use glazed or caramelized coffee
beans, or beans treated with additives that
contain sugar.
- Check the grinder for mechanical damage.
Check that the grinder is working:
- Components test SDS diagnosis program
Faulty grinder off-load recognition. Update main board software via iService and run
AD-value initialization
REFILL WATER Fill water tank with fresh, cold, uncarbonated Water level in tank is below the notify limit Check the water tank:
TANK water - Can the float gauge with magnet move
upwards inside its channel, and is not blocked?
Check that the reed switch is working:
SDS diagnosis program
REPLACE Insert brewing unit- close service door Service door still open, micro switch defective Check micro switch for service door:
BREWING UNIT – - Sensor test SDS diagnosis program
CLOSE DOOR
Power consumption for brewing unit drive below - Check whether the O-rings in the brewing unit
set point. are present..
REPLACE DRIP Drip tray missing Drip tray not inserted, or not completely inserted. The design panel on the drip tray must be
TRAY Drip tray detection micro switch not activated. present, and flush with the front of the appliance.
Check the trigger on the design panel.
Check that the drip tray micro switch is working:
- Sensor test SDS diagnosis program
REPLACE Re-insert water tank and press it all the way down. Water tank not in place. Fill and re-insert water tank.
WATER TANK Reed switch does not recognize the magnet in the Check the water tank:
float. - Can the float gauge with magnet move
upwards inside its channel, and is not blocked?
Check that the reed switch is working:
Sensor test SDS diagnosis program
SERVICE Start service program „calc’n’clean“ Defined cup quantity (liquid volume) reached
CALC’N’CLEAN
SERVICE Replace water filter Filter capacity of the water filter has been used up. For reasons of hygiene (risk of germs), change
CHANGE FILTER The set amount of water has been taken out of the the water filter when prompted.
tank, filter change interval = 50 l (250 cups).
SERVICE CLEAN Start service program „clean“ Number of brews has been reached.
SERVICE Start service program „descale“ Defined cup quantity (liquid volume) reached
DESCALE
SET UP MILK Insert milk frother and push fully onto the frother Milk frother is positioned incorrectly or not Actuator (lug) on milk frother damaged or
FROTHER coupling. pushed fully onto the frother coupling. broken.
Check micro switch in milk frother coupling
- Audible: Hear it click
- Electrical: Sensor test SDS diagnosis program
SHORT RINSE Start short rinse program for milk system Dried milk residues are hard to remove and
MILK SYSTEM influence the milk froth quality.
UNDERVOLTAGE Power supply for more than 5s below 178V Establish power supply according to the
specification at the rating plate. Check error
memory and error log:
SDS diagnosis program
WATER TANK Water level in water tank at notify limit. Notify limit = < 300ml
ALMOST EMPTY
The appliance has an internal diagnostics program. It can be used to individually operate components, test sensors, read data and error messages and query software and
hardware versions.
Starting the program TK73x, 76x SI01 + SI02, TK76xx9 SI03
(SI01 / 02)
1. Press and hold down buttons Display changes to SDS-menu (Service Diagnosis System)
start + cup warmer
Reset Switch the machine off at the power When resetting the error memory and error log all operation counters
switch. are also reset if the coffee counter is under 300 dispensing operations.
Starting the program Press and hold down i button for at Menu SETTINGS is opened
least 3 seconds. Change menu settings
SDS Menu When the SDS diagnosis program has Starting the SDS diagnosis program
started, the following display menu is
indicated.
1st menu level Turn rotary knob left or right to select the COMPONENTS TEST Operating all components and electrical consumers
menu lines up or down.
SENSOR TEST Sensor test (test all sensors and switches)
STATISTIC Product counter (read out all product quantities)
PRODUCTION DATA Display of software and hardware status
ERROR MEMORY Error memory
ERROR LOG Error memory
NTC aft NTC after heater, resistance value >50k or <1K Error – Please call Hotline until Check and replace NTC
restart
NTC bef. NTC before heater, resistance value >50k or<1K Error – Please call Hotline until Check and replace NTC
(NTC before heater not applicable from SI21 on) restart
Brew mot up Power consumption for brewing unit drive above limit Check brewing unit for 1 min Too much ground coffee
value while driving into brewing position. Grease O-rings (O ring
around brewing head must be
wet or greased)
Brew mot down Power consumption for brewing unit drive above limit Error – Please call Hotline until Clean brewing unit
value while driving into grinding position. restart Grease O-rings
BU not inserted Power consumption for brewing unit drive below limit Check brewing unit for 1 min Check brewing unit / brewing
value unit drive
Grind mot unplug Grinder motor not connected, no power supply Abortion Check wiring, thermal fuse
and motor
Grind mot overcurrent Power consumption for grinder over >3 A for 1.5 sec. Abortion Check grinder
Ceramic valve generic Ceramic valve time-out; no signals from status Error – Please call Hotline until Check ceramic valve and
switches restart power supply
Cer. Valve first sw. Ceramic valve, no signal from status switch 1 (Init.) No display Check ceramic valve
Cer. Valve second sw. Ceramic valve, no signal from status switch 2 (Status) No display Check ceramic valve
Heater fuse Heater no temperature rise Error – Please call Hotline until Check heater, thermal fuse
restart and regulator
Brew Mot sw Status switches for brewing unit drive are actuated for Error – Please call Hotline until Check wiring
at least 2 sec. while motor is running restart Check brewing unit drive
Display language Select the display language LANGUAGE Factory setting: English
(Language in SDS service diagnosis
mode is EN and cannot be changed)
Water hardness Select hardness 1, 2, 3 or 4 WATER HARDNESS Factory setting: Water hardness 4
Show clock SHOW CLOCK Setting the clock to light up in display during energy saving mode
Set clock SET CLOCK Turn the rotary knob to set the current time
Auto shut-off time Switch-off time between 5 min and 8 AUTO OFF AFTER Every user action reloads the auto off timer to the value from the
hours can be set. setup menu.
Cup warmer on CUP WARMER ON Set the time when the cup warmer function switches on
automatically
Cup warmer off CUP WARMER OFF Time span after which the cup warmer switches off automatically.
Water filter WATER FILTER Rinsing the filter simultaneously activates the setting for the
„change filter“ display.
Display contrast Select contrast from – 10 to +10 CONTRAST Factory setting: Contrast 0
Reset FACTORY RESET Restoring the factory settings