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Safety Management Plan Example VMar24

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0% found this document useful (0 votes)
8 views

Safety Management Plan Example VMar24

Uploaded by

siame festus
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 21

LOGO

COMPANY NAME

Safety Management System

Safety Management Plan

Version #: Template
Last Amended:

Safety Management Plan Example - vMar24 Page 1 of 21


[Based on a template supplied by Horizons Unlimited]
Table of Contents

Health and Safety Policy .................................................................................................... 3


1. Introduction to the Safety Management System ....................................................... 4
2. Risk Management ........................................................................................................ 8
3. Staff Competence, Engagement, & Safety Expectations ........................................ 11
4. Incident Reporting..................................................................................................... 14
5. Emergency Response & Readiness ......................................................................... 17
6. Review of the Safety Management System ............................................................. 21

Document History
Version Amendments made Approved / Date

1 Initial development Mark Smith

Availability
This Safety Management Plan is the property of Company Name.
Hard or electronic copies will be made available to all workers, other PCBUs, and interested parties.

Document and Version Control


The current (and master) version of any safety management system (SMS) document is the version
accessible in Company Name’s Dropbox folder.
All safety management system documents:
• Include a footer identifying the document title, version number, page number, and number of
pages.
• Are uncontrolled once printed
• Are password protected to limit unauthorised changes or deletion.
• Are backed up via Dropbox.
• Are archived once obsolete – being clearly marked as such and retained in a folder marked
archive. Archived copies and other safety related records are kept for 5 years.

Safety Management Plan Example - vMar24 Page 2 of 21


[Based on a template supplied by Horizons Unlimited]
Company Name
Health and Safety Policy
Everyone returns Home Happy, Healthy & Whole
(No Serious Injuries for operations through the year)

We Believe that:
• No business objective should take priority over health and safety.
• We all have responsibility for health and safety.
• All incidents are preventable.

We are Committed to:


• Ensuring the health and safety of all our staff, clients and the public.
• Developing, maintaining and continually improving our health and safety management
system.
• Providing a healthy and safe work environment, safe equipment and proper materials.
• Identifying hazards and unsafe behaviours, and taking all reasonably practicable steps to
manage serious risks and prevent notifiable events.
• Engaging and consulting with staff, contractors and suppliers to ensure they have the
training, skills, knowledge and resources to maintain a healthy and safe workplace.
• Supporting the safe and early return to work of injured employees.
• Accurately reporting and learning from incidents.
• Having emergency plans and procedures in place.
• Complying with relevant legislation, regulations, codes of practice and industry standards.

Health and Safety Objectives – 2024/2025


By:
1 Review & improve Safety Induction process & records End Sept 24
2 Implement Safety Culture survey’s – 2x/season 24/25 season
3 Improve frequency of field reviews / monitoring – min 1/month End Apr 25

Signed:
Safety Manager: Date:

General Manager: Date:

Safety Management Plan Example - vMar24 Page 3 of 21


[Based on a template supplied by Horizons Unlimited]
1. Introduction to the Safety Management System
Company Names Business, Activities and Scope
Established in 20xx, Company Name is a privately owned limited liability company based in Xxxxx.
Services are provide throughout New Zealand and include:

• xx
• yy

Activities covered by the HSWA (Adventure Activities) Regulations are:


- High Ropes Course - throughout NZ
- Rock Climbing – Port Hills only
- Ancillary services could include on road transport and campsite cooking (as per
WorkSafe advisory)

Company Name has an office and gear shed in suburb, city. The office provides a base for
programme administration and bookings and is a contact point for staff.

Company Name’s Structure


Company Name is owned by xxxx. The business employs some management staff, while others are
contracted to develop, administer, and deliver a variety of programmes. New staff inductions tend
to happen seasonally.

Directors
(names)

General Manager
(name)

Safety Manager
(name)

Operations Manager
(name)

Support Staff

Instructors

Safety Management Plan Example - vMar24 Page 4 of 21


[Based on a template supplied by Horizons Unlimited]
Company Name’s Safety Management System
Company Name’s safety management system has been prepared to enable Company Name to
achieve its goals in a safe manner, and to comply with NZ’s Health and Safety at Work Act 2015, and
all other relevant legislation. It comprises:

Describes:
1. Health & Safety Policy − Company Name’s
- commitment, goals & responsibilities
commitment, goals,
safety roles and
2. Safety Management Plan
responsibilities
1. Risk Management
2. Staff competence, engagement & safety − how the operator plans
expectations to manage and
3. Incident reporting improve safety
4. Emergency readiness
− the processes used to
Appendices
support a safe
operation.

Risk Assessments Provides more detailed


& Safe Operating Procedures operational information to
assist in the day-to-day
running of the operation,
including control
strategies for the
management of risk.

Safety Tools & Forms


Eg/ Checklists, Daily Check In, Used to gather, record and
Incident Report forms provide safety
information.

Safe Behaviour
This is the key element,
Requires:
and supports and is
• Everyone taking personal responsibility for safety supported by the
• A strong safety culture processes above.
• Strong leadership

Safety Management Plan Example - vMar24 Page 5 of 21


[Based on a template supplied by Horizons Unlimited]
Safety Roles and Responsibilities
Company Name recognises the importance of clear responsibilities and accountability for
maintaining a healthy and safe workplace.

The Board of Directors (the PCBU1)


The Board of Directors has the primary duty of care for the health and safety of workers and others
(including clients) at Company Name. The PCBU must ensure the health and safety at the workplace
of all workers and other people, by ensuring they are not put at risk from work being carried out.
The PCBU must as far as practicable, provide:
• A safe and healthy environment, work systems and facilities for workers.
• The information, training, supervision and monitoring necessary to protect everyone from health
and safety risks arising from their work.
• Resources to establish, maintain and continually improve the safety management system.

As ‘an Officer of a PCBU’, each Board Member must exercise due diligence to ensure that the
organisation meets its health and safety obligations. This includes taking reasonable steps to:
• Know about current work health and safety matters.
• Verify that safety processes are effective and being used.
• Understand the risks associated with operations and make sure there are resources and
processes for managing risks.
• Ensure there are processes for receiving, reviewing and responding to safety information.

Safety Management Responsibilities


The General Manager must:

• Maintain a constant interest in health and safety matters, as applicable to Company Name’s
operations.
• Provide adequate support and resources to maintain and improve safety systems and standards.
• Recruit and employ staff with the relevant competence, and safety related attributes, for their
role.
• Encourage worker participation and engagement in health and safety matters.

The Safety Manager is responsible for overseeing the development and implementation of Company
Name’s health and safety system and ensuring that it plays an integral part in day-to-day operations.
They must ensure that:
• Health and safety expectations, including policies and procedures are clearly communicated to,
and followed by, staff, contractors and others

1 1.
The Directors have PCBU responsibilities as a ‘Board of Directors’ entity, and ‘Officers’ responsibilities as individuals.

Safety Management Plan Example - vMar24 Page 6 of 21


[Based on a template supplied by Horizons Unlimited]
• Staff understand the importance of effective safety management and:
- Perform relevant safety tasks and processes (including risk identification, incident
reporting etc).
- Are promptly informed of any changes to operational policies and procedures.
- Are engaged in the development and implementation of health and safety policies and
procedures.
- Are monitored against, and receive training appropriate to, their assigned roles and
responsibilities.
• All incidents (including concerns about safety) are accurately recorded, reported and properly
investigated.
• Company Name complies with, the NZ Health and Safety and other relevant legislation,
regulations, codes of practice and standards.
• Regular reviews, and external audits, of the safety management system are carried out.
• The General Manager receives timely and accurate information about safety matters.
• Strong safety leadership fosters and supports a strong safety culture.

All workers (Guides, contractors and volunteers)


Are expected to:
• Take full responsibility for safety management, and take any action required to ensure the level
of risk is kept at an appropriate level.
• Take reasonable care for their own health and safety; and ensure that their behaviour does not
adversely affect the health and safety of others.
• Cooperate with Company Name’s health and safety policies or procedures, and comply with any
reasonable instruction to comply with legal requirements.
• Take all practicable steps to identify, assess and manage risk.
• Report any health and safety concerns (eg/ unsafe work conditions, practices or equipment), and
all incidents, as soon as it is practicable.
• Assist in the investigation of incidents so as to prevent recurrence.
• Be prepared to respond appropriately in an emergency situation.

Clients (and other people in the workplace)


Are expected to:
• Take reasonable care for their own health and safety
• Take reasonable care that their acts or omissions do not adversely affect the health and safety of
other persons
• Comply, so far as reasonably able, with any reasonable instruction that is given to them by
Company Name or its staff.

Safety Management Plan Example - vMar24 Page 7 of 21


[Based on a template supplied by Horizons Unlimited]
2. Risk Management
Company Name uses a systematic process to identify, assess and manage risks:

Identify - what could go wrong? why this would happen?


New and existing risks are identified through:
a) Trip/activity planning processes
b) Checking routes, venues, and environments
c) Safety discussions
d) Expert input and/or consulting good practice guidance
e) Audits and inspections
f) Reporting and reviewing incidents
And are documented - eg by using Risk Assessment forms, Trip Plans
and Daily Brief/Debrief forms.

Assess – which risks need to be managed?


The potential consequence (degree of harm), and likelihood of occurrence, of
each risk is assessed using the Risk Rating Matrix (next page) to help identify
which risk(s) to focus on.

Manage – develop controls for each risk


Risks are eliminated so far as is reasonably practicable, but if they can’t be
eliminated, then they are minimised as far as is reasonably practicable.
Controls are communicated (using Risk Assessment forms and/or SOPs and
implemented. Controls may include (and are not limited to) requirements of
staff, training, equipment, and emergency procedures.

Monitor and Review – are the control measures working?


The effectiveness of risk management control is regularly reviewed, including by
activity reviews, site and equipment checks, management observations, audits
and inspections, considering feedback, reviewing incidents, and keeping up to
date with good practice.

Safety Management Plan Example - vMar24 Page 8 of 21


[Based on a template supplied by Horizons Unlimited]
Risk Rating Matrix
Once identified, risks are assessed for potential consequence (degree of harm), and likelihood of
occurrence, to identify which ones to focus on. Resulting in a matrix:

Consequence Minor Moderate


of injury/ Insignificant Major Catastrophic
Injury Immediate
harm Minor injury, requiring medical Serious injury / 1 or more
onsite 1st aid medical treatment eg hospitalization fatalities
Likelihood
attention eg Dr ambulance / / permanent
of injury/harm or 24hr clinic ED disability
Almost certain
Medium High Extreme Extreme Extreme

Likely
Low Medium High Extreme Extreme

Possible
Low Medium High High Extreme

Unlikely
Low Low Medium Medium High

Rare
Low Low Low Medium High

Where:
Likelihood Levels Description
Almost Certain Expected to occur at least once during the task/activity.
Likely Could occur during the task/activity.
Possible Conceivably could occur, but only expected infrequently.
Unlikely Could happen, although only in unusual circumstances.
Rare Conceivably could happen but in exceptional circumstances.

Severity Level Description


Insignificant No or very minor injury or illness that requires onsite first aid.
Temporary stress or embarrassment. Minor or no damage to facilities or
equipment. Little or no environmental, financial, reputational or
operational impact.

Safety Management Plan Example - vMar24 Page 9 of 21


[Based on a template supplied by Horizons Unlimited]
Minor Injury or illness requiring attention by medical professional, eg medic, GP
or 24-hour clinic. Stressed beyond comfort level. Wants to leave activity.
Isolated and quickly repaired damage to facilities or equipment. Some
environmental, financial, reputational, or operational impact.
Moderate Injury or illness that requires immediate medical treatment or
hospitalisation (with no permanent disability). Very distressed. Requires
onsite counselling or support. Doesn’t want to participate in activities.
Damage to facilities or equipment resulting in temporary inability
Major Serious injury or illness to one or more people, resulting in
hospitalisation and possible permanent disability. Therapy or counselling
by a professional may be required. Sustained or extensive damage to
facilities or equipment. Extensive environmental, financial, reputational,
or operational impact.
Catastrophic One or more fatalities. Post-traumatic stress disorder. Long-term
counselling / therapy is likely to be required. Loss of facilities or
equipment. Significant and widespread environmental, financial,
reputational, or operational impact.

Depending on the identified risk level, the following course of action must be followed:

Inherent Risk Level Action Required


Low Little chance of Accept - continue, manage risk & monitor through regular
harm/damage processes.
Medium Some chance of an significant Accept – but apply controls to minimise risk as far as
incident reasonably practicable.
High Likely chance of a significant Modify - apply controls to minimise risk as far as reasonably
incident practicable.
Ensure people involved understand and accept residual risk.
Management approval required before you continue.
Extreme High chance of a serious Reject – Intolerable.
incident resulting in life-
Stop, find an alternative!
changing harm

NB: Assessing risk is not an absolute science:

• Multiple sources of information will help to derive a best estimate


• The people on the ground often understand what the risks are
• It is best considered by a team approach to achieve consensus.

Safety Management Plan Example - vMar24 Page 10 of 21


[Based on a template supplied by Horizons Unlimited]
3. Staff2 Competence, Engagement, & Safety Expectations
All Company Name’s ‘staff’ will have the necessary competence (skills, knowledge, experience),
and/or be appropriately qualified to perform their work safely. If they are not competent to work
alone they will be directly supervised.

All workers will receive appropriate health and safety training including:
- As part of initial employment
- Appropriate challenge induction processes
- Regular emergency response training.

Staff Training and Records


Roles and Records
Records are kept of staff competency and qualifications, all training (including induction) and staff
information (contacts, next of kin and medical information).

Staff Training (including Induction)


All new staff will take part in an induction process during the first weeks of employment, which
includes an introduction to the relevant parts of the Safety Management System.
Regular staff training includes practical skill development, and training in risk management, safety
management systems, and emergency responses. Training is documented, reviewed, and evaluated
for effectiveness.

Engagement
Company Name workers have significant knowledge and expertise about the risks and hazards
involved in their work, and can make the most significant contribution to improving health and
safety.

Company Name will support and engage with all staff about health and safety matters in order to
increase awareness and draw on their knowledge and experience.
Regular engagement processes will include:
• Pre-start and daily brief/debrief meetings that focus on safety matters at the start of each
challenge/section/day.
• Health and safety as a key agenda item at management, planning, and other meetings.
• Safety updates − notices to alert staff of new risks or changes to operating practice.
• Staff involvement in safe work planning, and task and incident review processes.

2 Staff are referred to in NZ HSAW Act as ‘Workers’ – any individual who carries out work in any capacity for a PCBU, including as an
employee, a contractor, a subcontractor, an employee of a contractor, an apprentice, or a volunteer. Both terms are used throughout this
document.

Safety Management Plan Example - vMar24 Page 11 of 21


[Based on a template supplied by Horizons Unlimited]
Safety Expectations
Safety First
The safety of all staff and other people is paramount. Company Name staff are expected to take any
action required to ensure the level of risk is kept at an appropriate level. All staff are expected to
take full personal responsibility for safety management, eg in a situation where opinions differ, it is
expected that the more conservative course of action will be followed.

Right to Refuse Work


Company Name recognises a staff member’s right to refuse to work if they believe it is likely to cause
them serious harm. The worker must immediately inform management of their reasons for refusal
and shall enter into discussions in an effort to resolve difference in good faith.

Safety Concerns or Complaints


All workers can raise any safety concerns at any time – either through direct discussions with their
manager or by using the ‘Safety Update’ process. The safety concern/complaint will be documented
and treated as an incident, until satisfactorily closed out.

Fit for Work


Fit for work means that a staff person is physically and mentally able to perform their tasks
competently and in a manner which does not compromise the safety or health of themselves or
others.
Fitness for work can be impaired by fatigue, illness, psychological and emotional issues, and alcohol
and drugs.
• Staff should be aware of these hazards, and when issues are developing be able to recognise the
relevant symptoms in themselves and in others.
• Staff should be aware of the responses expected of them, and are expected to intervene if
something is compromising any staff person’s ability to perform their role safely.
Where high risk environments mean that impaired performance could directly affect the safety of
self or others, staff will be expected to participate in an alcohol and drug testing programme.

Personal Protective Clothing and Equipment (PPE)


Where PPE is required, appropriate clothing and equipment will be made available. If staff prefer to
use their own PPE it must be of suitable standard, in good working condition and within its ‘safe
working life’. It will be inspected and documented regularly.

Safety Management Plan Example - vMar24 Page 12 of 21


[Based on a template supplied by Horizons Unlimited]
Other PCBU’s, including Contract Providers
Whenever two organisations (PCBU’s) work with each other, there is a potential for overlaps, gaps,
or uncertainty regarding safety responsibilities. The Health and Safety at Work Act 2015 requires
both parties to consult, cooperate, and coordinate activities to make sure that we meet our shared
responsibilities.
Company name will ensure that other PCBUs:
• Enter into an agreement that clarifies who is responsible for implementing and supervising all
health and safety requirements while company name’s clients are within their care.
• Provide details of their safety management systems – including risk management, staff
competency and records of health and safety performance.
• Are registered with WorkSafe NZ where required by the HSAW (Adventure Activities)
Regulations 2023.
• Abide by the policies and procedures contained in this plan.
• Are given appropriate information regarding the operation/activity, client profiles, and
health information
• Are informed of hazards they may be exposed to and relevant emergency procedures.
• Communicate with all other parties on a timely basis.

Safety Management Plan Example - vMar24 Page 13 of 21


[Based on a template supplied by Horizons Unlimited]
4. Incident Reporting
Incident Reporting Process
1. Report
Notes:
• All incidents are reported and are then classified according
* See ‘Severity Ratings’ on next page
to severity/potential severity of the outcome. Incidents **Safety concerns or complaints
that: raised by staff or other parties will be
- caused harm of severity rating 3-*, documented and followed up via the
incident review process
- were near misses with potential severity of 3-*,
*** See ‘Definitions’. The regulator
- and any others** as required, must be notified by as soon as
are documented on an ‘Incident Report’ form as soon as possible (WorkSafe 0800 030 040).
Meanwhile, the scene should not be
practical. interfered with.

• Notifiable events are reported to company name & then


the regulator***.

2. Review
***It is company name’s
• All documented incidents are reviewed to identify the responsibility to ensure that this
underlying causes responsible for the event, and to try to process takes place.
prevent re-occurrence.
The people involved in / or managing
the incident, should be involved.
For all major incidents a detailed
investigation will be completed within
72 hours. An external facilitator may
3. Action
be used.

• When a review identifies a risk that is not adequately


controlled, immediate action is taken.
• The risk management process is used to identify
appropriate controls.
• Any follow up actions required are recorded on the
‘Incident Report’ form, and signed off once completed.

4. Communicate
Review outcomes are shared to ensure
• The Safety Manager will ensure relevant details of each everyone has an understanding of the
incident are communicated as soon as is practical after incident, can identify the causal
sequence, and describe ways to prevent
the event.
reoccurrence in the future.
• Any changes to procedures are incorporated into SOPs
and communicated to staff through Safety Updates.

Safety Management Plan Example - vMar24 Page 14 of 21


[Based on a template supplied by Horizons Unlimited]
*Severity Rating
Incident severity is rated, and reporting requirement decided, according to:
Severity Injury Illness Social Impact Action
/Psychological
/Damage
Scrapes, bruises, Minor cold, Temporary stress Minor /
5 minor cuts infection or allergic or short term
Report incident
reaction embarrassment impact
(1st Aid only) Internally
Damage
Minor sprain, Migraine, upset Stressed: shown
4 dislocation or stomach, up in front of
$200 &
easily
(Use 2 pager
Incident Report
fracture. Mild diarrhoea/vomiting group / wants to if Actual
repaired
concussion. Cold / (food related), leave / a lot of harm/damage)
heat stress. fainting, stressed work to bring Damage
back in $200 - $500
No Threat to Life
Moderate
&/or referred to GP or After-hours clinic impact

Loss of bodily Serious medical Very distressed, $500 -


3 function (incl limb emergency/illness leaves activity, $1000
Internally

movement). as a result of work unwilling to damage


Serious burn, eg infection, participate ever &/or as above
laceration or skin anaphylactic again. requires plus
separation. Loss reaction replacement also use 2 pager
Professional Incident Report
2 of consciousness.
therapy /
counselling
Major
impact
if Near Miss
Requires immediate hospital
treatment (ED) required.
Damage
Notify actual
Likely Threat to Life $1,000+
incident
Amputation, Major medical Long term Life (Notifiable Event)
1 spinal or serious emergency, eg counselling / Changing to WorkSafe*
head injury heart attack therapy required
effect
Immediate Threat to Life Post-traumatic
Stress disorder
and/or requires hospital admission

0 Fatality or fatalities
Catastrophic

***Notifiable Events
Where a death, notifiable illness or injury, or a notifiable incident occurs as a result of work
Company Name must:

• Take all reasonable steps to ensure the site of the notifiable event is not disturbed until
authorised by an Inspector

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[Based on a template supplied by Horizons Unlimited]
• Ensure that the regulator is notified as soon as possible after it becomes aware of a
notifiable event occurring, and must use the fastest means possible − 0800 030 040 or
[email protected] or online www.worksafe.govt.nz

Annual Review
All incident reports are reviewed regularly and annually to establish any common contributing
factors. Where trends are identified, remedial actions are taken. The outcome of any review is
communicated to all staff.

Safety Management Plan Example - vMar24 Page 16 of 21


[Based on a template supplied by Horizons Unlimited]
5. Emergency Response & Readiness
Company Name have a graduated process of responding to incidents, emergencies and crisis:

Crisis Recovery

If situation critical (potential or loss of life


Crisis Recovery Team

Emergency Response ▪ Manage stakeholders &


external communications
▪ Provide support
▪ Follow up
If outside assistance required

On Call Response

Incident Management ▪ Support


▪ Communicate
▪ Resolve
▪ Follow up
…& requires
Primary Response by Guide/Instructor
▪ Take control
▪ 1st aid
NB
▪ Clarify the plan
▪ Communicate 1. Situation may be resolved at any stage
▪ Evacuate?
Incident Occurs… 2. Media response may be required at any time

Safety Management Plan Example - vMar24 Page 17 of 21


[Based on a template supplied by Horizons Unlimited]
Emergency Response Planning
The purpose of a structured emergency response is to:
- Preserve life and property, and prevent further loss in an emergency situation.
- Provide guidance for staff, so they know what to do in an emergency situation.

Emergency Response Plans are developed for office and field based incidents, and include
procedures to be followed for (but not limited to):
- Serious injury (including death, or notifiable event/injury/illness)
- Rescue − where isolation, height, confined space, or other compromising environment is
involved
- Severe weather event (could include flood, extreme wind, lightning)
- Security breach
- Fire
- Natural disaster - earthquake or tsunami.

and detail:
- How the alarm will be raised
- Action to be taken in an emergency
- Roles and responsibilities
- Emergency equipment and resources required
- Emergency services and ‘out of hours' contact details
- A route plan showing the location of any major hazards, evacuation routes, emergency
equipment and medical facilities.

When an event escalates to an emergency situation the relevant Emergency Response Plan shall be
put into practice as soon as possible.
Emergency Response Plans will be known by staff, made available to other relevant parties, and
displayed in a prominent accessible location.
Roles in an Emergency
Staff will have differing responsibilities during an emergency, and these responsibilities may also
change as an incident escalates. The following roles have been identified:
- 1st Responder - primary response by field staff (qualified 1st aider), eg Lead Guide
- Incident Manager − onsite and/or able to support if required, eg On Call Manager
- Directors − have sole authority for communication with the media.

Emergency Response Preparedness


Whenever programmes are in progress:

• An ‘On-Call Manager’ will be identified, and be contactable

• The following equipment and information will be carried/available to:

a) Programme Staff

- First aid kit

Safety Management Plan Example - vMar24 Page 18 of 21


[Based on a template supplied by Horizons Unlimited]
- ‘Incident Management Guide’, including relevant contact names and numbers
- At least 1 effective means of communication – cell phone/VHF radio/EPIRB
- Client health and contact information

b) On-Call Manager

- Effective means of communication – cell phone


- Intentions information
- ‘Emergency Response Guide’, including contact names, numbers and/or addresses

c) Office/On line

- Trip plans and maps for each trip (and venue/route) in progress
- Client health and contact information
- ‘Emergency Response Guide’, ‘Crisis Recovery and Media Response Plan’s’

Emergency Training and Review


All staff will be involved in the development of, and receive training and information in, relevant
emergency procedures.
All new staff will receive emergency procedures information as part of their induction training.
Regular emergency training will take place, and wherever possible involve all staff, and include
practice scenarios. This training is recorded.
Emergency procedures will be reviewed following training, practice and actual emergency events.

Crisis Response
Objective
To look after well-being of (and provide support to) the people involved (staff, clients & others), to
respond professionally and to protect the company reputation & brand(s) – NB: in that order.
Crisis Response Preparedness
The Directors, General Manager, Operations Manager and Safety Manager will have ready access to:
a. Crisis Response Plan
b. Media Response Plan
c. Emergency Contact Details.

Crisis Response Plan


The Crisis Response Plan describes the steps involved in managing the recovery from a Crisis,
including:
1. Forming the Crisis Response Team(s), and clarifying who does what
2. Setting up an on-site Crisis Response Centre
3. Sending a Crisis Response Team to assist on-site

Safety Management Plan Example - vMar24 Page 19 of 21


[Based on a template supplied by Horizons Unlimited]
4. Ensuring that appropriate follow up actions are undertaken
5. Determining readiness to return to normal operations.

Media Response
Where any incident occurs how the media are dealt with can have significant repercussions on
subsequent investigations into the cause of the incident and determination of liability.
• A Media Response Plan has been developed and should be used when necessary.

Safety Management Plan Example - vMar24 Page 20 of 21


[Based on a template supplied by Horizons Unlimited]
6. Review of the Safety Management System
Company Name recognises the need to continually improve health and safety systems and
performance.
The following processes will support this focus on continual improvement:
• Internal reviews of activities and/or tasks:
- including assessing processes, equipment and environments to identify risks and
develop appropriate control measures
- to ensure compliance to, and/or identify opportunities to improve, the safety
management system
- when prompted by audit findings, changes to the environment, changes in key staff,
incidents and emergencies, changes in legislation, standards, codes of practice or similar
- involving internal/external technical expertise (where appropriate)
• Ongoing monitoring of the operation and external environment to ensure that the safety
management system remains up to date, and continues to comply.
• Regular review of the safety management system, including:
- Reviewing policies and procedures in line with any changes to the
operation/environment
- Checking ongoing compliance to new and changing legislation, standards, codes of
practice, and good practice guidelines
- Reviewing the effectiveness of risk management processes
- Analysing incidents (including safety concerns/complaints) and any incident trends
- Reviewing emergency procedures
- Reviewing health and safety goals and objectives.
- Developing a Safety Action Plan to support improved safety performance.
• The review and/or external audit of safety management systems following any critical event
and/or significant change in work practice.

Safety Management Plan Example - vMar24 Page 21 of 21


[Based on a template supplied by Horizons Unlimited]

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