Previous year questions of Effective- Technical

Communication from module 1&3 including 2marks all

questions (2022,2023).
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6×2=12

Q1. (a) What do you mean by technical communication?

Answer: Technical communication refers to the process of conveying technical information to a

specific audience. It involves presenting complex data in a clear and understandable manner
using various mediums like reports, manuals, presentations, and instructions.

Q1. (b) Write down the difference between general and technical communication.

Answer:

I. General Communication: It is informal and can cover a wide range of topics, often involving
personal or social exchanges.

II. Technical Communication: It is formal, focused on specific technical information, and aimed
at a target audience, typically requiring clarity, precision, and the use of specialized terminology.

Q1. (c) Write down the importance of choosing the right words and phrases for technical
communication.

Answer: Choosing the right words and phrases in technical communication ensures clarity,
accuracy, and ease of understanding. It helps in avoiding ambiguity, reduces the chances of
misinterpretation, and ensures that the message is conveyed effectively to the audience.

Q1. (d) Mention any two steps that one should follow while applying for a job.

Answer:

I. Research the Company: Understand the company’s values, culture, and job requirements.
Q1. (e) Define any two types of interviews.
II. Tailor Your Resume: Customize your resume to highlight relevant skills, experience, and
Answer:
qualifications that match the job description.

I. Structured Interview: A formal interview with predetermined questions,

ensuring consistency and fairness for all candidates.

II. Unstructured Interview: An informal, conversational interview where the

questions may vary based on the flow of discussion.

Q1. (f) Write in brief about any two types of soft skills.

Answer:

I. Communication Skills: The ability to express ideas clearly and listen actively,
crucial for effective collaboration in the workplace.

II. Teamwork: The ability to work well with others, sharing responsibilities,
resolving conflicts, and contributing to group goals.

Module 3 ..................................(12) marks.

Question 6 (a): Explain in detail about the essential part of a job resume. Evaluate
your education, professional training, skills, accomplishments or achievements,
interests/activities, and experience, and write a resume for the post of Computer
Executive.

Answer:

(i) Essential Parts of a Job Resume:

Header: Includes the candidate's name, contact information, and LinkedIn profile

(if applicable).

Objective: A brief statement summarizing career goals and relevance to the

position.
Education: Lists degrees, institutions, years attended, and significant academic achievements.

Professional Training: Mentions specialized training, certifications, or workshops attended.

Skills: Highlights technical and soft skills relevant to the job.

Accomplishments or Achievements: Includes awards, recognitions, or significant contributions

in previous roles.

Interests/Activities: Adds personality to the resume, showing extracurricular involvement.

Experience: Outlines past roles with responsibilities and key achievements.

(ii) Sample Resume (For the post of Computer Executive):

[Your Name]

Address: [Your Address] | Contact: [Your Phone Number] | Email: [Your Email]

Objective

A skilled and detail-oriented Computer Executive seeking to leverage technical expertise and
organizational abilities to drive efficiency and innovation within [Company Name].

Education

B.Sc. in Computer Science, [University Name], [Year of Graduation].

Certification in Networking and System Management, [Institution Name], [Year].

Skills

Proficient in MS Office Suite, Networking, and Database Management.

Strong problem-solving and analytical abilities.

Experience

IT Assistant, [Company Name], [Years]: Maintained and upgraded company networks, trained
employees on system usage.

Internship, [Company Name], [Years]: Assisted with software installations and troubleshooting
issues.

Achievements
Best Employee of the Year, 2023.

Interests

Coding, cybersecurity research, and playing chess.

Question 6 (b): What is group discussion? Why is it important? Explain the evaluation
components of the group discussion process.

Answer:

(i) What is Group Discussion? Group discussion (GD) is a method of assessing a candidate's
communication skills, teamwork, and problem-solving ability by engaging them in a structured
discussion on a specific topic.

(ii) Importance of Group Discussion:

Encourages the exchange of ideas.

Assesses candidates' ability to work in a team.

Helps evaluate analytical and leadership qualities.

(iii) Evaluation Components:

Content: The depth of knowledge and relevance to the topic.

Communication Skills: Clarity, fluency, and language proficiency.

Teamwork: Ability to cooperate and respect others' opinions.

Leadership: Initiative and ability to guide the group.

Body Language: Non-verbal cues like posture and gestures.

Question 7: What are presentation strategies? What are the main steps for presentation
strategies? Explain the main purpose of making a presentation.

Answer:

(i) Presentation Strategies: Presentation strategies involve planning and delivering information
effectively to an audience.

(ii) Steps for Presentation Strategies:

Planning: Define the objective and audience.

Content Development: Structure the presentation with an introduction, body, and conclusion.

Visual Aids: Use slides, charts, and graphs to enhance understanding.

Rehearsal: Practice delivery to improve confidence.

Delivery: Maintain eye contact, use a clear voice, and engage the audience.

(iii) Purpose of Making a Presentation:

To inform and educate the audience.

To persuade or influence decisions.

To share ideas and foster discussions.

Module 1 (12marks)
Question 1 (a): Mention at least two forms of communication.

Answer:

Verbal Communication: Speaking directly with others.

Non-Verbal Communication: Using gestures, body language, and facial expressions.

Question 1 (b): Name at least any four essential components of a research paper.

Answer:

Abstract

Introduction

Methodology

Conclusion

Question 1 (c): Define any two types of business letters.

Answer:

Enquiry Letter: A letter seeking information about a product or service.

Complaint Letter: A letter expressing dissatisfaction with a product or service.

Question 1 (d): What do you understand by a curriculum vitae (CV)?

Answer: A CV is a detailed document that highlights an individual's education, skills, work

experience, and accomplishments for job applications.

Question 1 (e): Define hard skill and soft skill.

Answer:

Hard Skill: Technical knowledge or expertise in a specific domain (e.g., coding).

Soft Skill: Interpersonal abilities like communication, teamwork, and leadership.

Question 1 (f): What do you mean by body language in group discussion?

Answer: Body language refers to non-verbal cues like gestures, posture, and facial expressions
used to convey confidence, attentiveness, and agreement during a group discussion.

Module 1 (22 or 23)paper

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Question 2 (a): Briefly describe the process of communication.

Answer: The communication process involves the sender encoding a message, transmitting it
through a channel, and the receiver decoding it, followed by feedback.

Question 2 (b): Define the different levels of communication, namely downward communication,
upward communication, and lateral or horizontal communication.

Answer:

Downward Communication: Flow of information from higher to lower organizational levels.

Upward Communication: Flow of information from subordinates to superiors.

Lateral/Horizontal Communication: Communication between peers or colleagues at the same

level.

Question 2 (c): Write the differences between general communication and technical
communication.

Answer:

General Communication: Informal, conversational, and broad.

Technical Communication: Formal, precise, and industry-specific.

OR

Question 3 (a): Discuss interpersonal and intrapersonal communications.

Answer:

Interpersonal Communication: Communication between two or more individuals.

Intrapersonal Communication: Internal dialogue or self-reflection.

Question 3 (b): Write the importance of non-verbal communication or body language in an

engineer's life.

Answer: Non-verbal communication helps engineers convey confidence, professionalism, and

clarity in meetings, presentations, and teamwork.

Question 3 (c): What do you understand by technical communication?

Answer: Technical communication involves conveying technical information clearly and

effectively to achieve specific objectives, often used in manuals, reports, and presentations.