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With their book, Collins and Koller fill an important gap in the vast
literature about Covid-19. They provide readers with an original, criti-
cally thorough, and yet accessible, inquiry into the way language has
been used in communicating the pandemic, highlighting the impact it
generally has in the perception of science in society.
Massimiliano Demata, University of Turin, Italy
VIRAL LANGUAGE
Luke C. Collins is a Senior Research Associate with the ESRC Centre for
Corpus Approaches to Social Science at Lancaster University, UK.
1 Introduction 1
Index 195
FIGURES
TABLES
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x Tables
ACKNOWLEDGEMENTS
1
INTRODUCTION
From a risk communications perspective, using the name SARS can have
unintended consequences in terms of creating unnecessary fear for some
DOI: 10.4324/9781003163459-1
2 Introduction
The WHO’s concerns about the naming of the virus and “unintended conse-
quences” were arguably borne out in the hate speech and Sinophobic views
that were inflamed by then-President Donald Trump’s label of the “China/
Chinese Virus” in March 2020 (as discussed by Lee, 2021). Lee (2021)
argues that critical approaches informed by linguistic analysis can offer a
way to expose strategies of online abuse and that by understanding how
those originate and spread, we can better counteract them.
Similarly, there have been legitimate concerns about the spread of mis-
information and disinformation1 with respect to Covid-19 countermeas-
ures. In the context of a global pandemic, it is all the more important that
health communication is informed, accurate and timely. Receiving up-to-
date and accurate health information has been shown to be related to lower
reported levels of stress and anxiety (Wang et al., 2020), while belief in dis/
misinformation is negatively associated with protective behaviours (Hornik
et al., 2021). In February 2021, Professor Stephen Powis, the national medi-
cal director for NHS England, rebuked the (unproven) advice on coping
with ‘long Covid’ provided on the blog of Gwyneth Paltrow, an actor and
businesswoman, emphasising that “[l]ike the virus, misinformation carries
across borders and it mutates and it evolves” (Weaver, 2021). A Reuters
Institute report on the main types, sources and claims of Covid-19 dis/mis-
information found that the majority (88%) of instances appeared on social
media and that while false information from politicians, celebrities and other
prominent figures made up just 20% of instances, their content was highly
influential – accounting for 69% of engagement (i.e., likes, comments and
shares) (Brennan et al., 2020). The largest category of dis/misinformation
claims related to the actions or policies of public authorities (governments
and international bodies, such as the UN) (39%), demonstrating the signifi-
cance of having clear, accessible messages from institutional bodies. In fact,
the dissemination of information about the pandemic has demanded that
social media platforms update their guidance on combating dis/misinforma-
tion, and as early as March 2020, certain social media posts from Brazilian
president Jair Bolsonaro and Venezuelan president Nicolás Maduro were
removed from Facebook and Twitter, respectively, on this basis (BBC, 2020).
In addition to the need to prioritise information that ensures the public’s
well-being, increased monitoring and state-imposed restrictions are entangled
with testing rates and compliance on the part of the public. At the heart of
Introduction 3
Indeed, the label ‘coronavirus’ itself is based on the shape of the virus, which
appears like a ‘corona’ (in the stellar sense) – the Latin word for ‘crown’.
Furthermore, this is realised across languages, with the Chinese 冠状病毒
(Guānzhuàng bìngdú) more directly translating as ‘crown virus’.
Studies of the SARS pandemic have demonstrated the significance of
investigating localised responses to disease outbreaks, in order to draw
on the more immediate contexts in which health communication takes
place. There is already a body of research that has begun to document the
impact of Covid-19 and how it has been communicated and understood
across various contexts. There is clear evidence that the pandemic has had
a greater impact on some communities than on others. Lupton (2022, p.
37) offers a Marxist-based critique to highlight the social determinants of
health and healthcare, ultimately showing “how neoliberal and free market
capitalist systems have been called to account and disrupted by the COVID
crisis but have also operated to protect the privileged”. An important issue
contributing to this inequality is the availability of quality health information
in various languages; for instance, Chen (2020) has highlighted imbalances
in the language resources made available for minority indigenous language
communities in Taiwan, particularly those reliant on the tourism economy.
Meanwhile, Hua (2021) visually documents the signs that appeared in shop
windows following lockdown in the U.K., highlighting the “sensibility” of
hand-written signs appearing in English, compared with the informational,
printed signs appearing in other languages. The mode of communication
has also been shown to be significant, with Bai (2020) discussing Mongolian
fiddle stories in response to Covid-19 as a medium through which solidarity
and identity are reaffirmed. Music as a means of spreading information is
also at the centre of Abubakari et al.’s (2021) study on how Covid-19 health
protocols were communicated in rural northeast Ghana, while Zhang and
Zhao (2020) report how Chinese vloggers invite followers to co-construct
an emotional experience that brings together the global Chinese-speaking
community.
We can also see that other social factors have an influence on what aspects
of the pandemic are discussed. Investigating discussions of Covid-19 via the
social news aggregation platform Reddit, Aggarwal et al. (2020, p. 5) found
that men more often discussed economic and political issues, compared
with women, who focused more on social topics. Despite differences in
the amount and type of health information made available across various
languages and platforms, Covid-19 has precipitated rich language innovation
as communities have navigated the impacts of the pandemic in clinical,
social and professional contexts. Popular articles documenting the ‘language
of Covid-19’ attest to its productivity in English (Lawson, 2020), German
(Young-Powell, 2021), French (Lenuzza et al., 2021) and Spanish (Gutiérrez,
2020), for example, and research is beginning to show regional differences in
Introduction 5
The public debates about the pandemic have articulated a vast range of
critical reflections on communication: agenda-setting, categorization
and metaphorization of the illness and the administrative responses to it,
perceived ‘performances’ of specific governments and administrations in
dealing with it, as well as empathy (and lack of it) in the communication
of doctors, carers, patients, patients’ relatives, public services, and further
social institutions involved in dealing with the crisis.
and applied in this chapter comes from corpus linguistics, and we describe
a range of adaptable procedures that facilitate the rigorous investigation of
large datasets, with the aid of specially designed software tools. As such, we
provide a demonstration of how readers can explore their own collections
of health-related texts to determine what is characteristic about their form
and content. Through the identification of recurrent linguistic patterns, we
highlight some of the key features that distinguish scientific writing from
other types of communication and show what aspects of Covid-19 are
prioritised in scientific reporting.
In Chapter 5, we turn this focus around to consider how ‘the science’ itself
is discussed in a selection of U.K. news publications, particularly in relation
to how the government involves scientific research in policymaking. Our
methodological approach in this chapter is informed by systemic functional
linguistics (SFL) as the basis for critical discourse analysis, investigating
representations of ‘the science’ as an active participant in decision-making
related to social restrictions as a result of Covid-19. We establish the concepts
and procedures involved in conducting a transitivity analysis, of a way
of talking critically about representations of people (and objects) and the
actions they are ascribed in order to highlight the impact they are reported
as having. We find that there are many agents involved in the creation and
dissemination of ‘the science’, emphasising that scientific processes and
scientific research take place in particular socio-political contexts, which in
turn influence what ‘the science’ is.
As our attention shifts to language innovations, we review the literature
on lexical innovation and neologism in Chapter 6, documenting the creative
side of the way Covid-19 has been discussed in public discourses. We
outline established patterns for word formation and summarise the breadth
of vocabulary that was recorded in blogs and articles in the early part of
2020. We implement an approach that enables researchers to document such
changes, thereby offering a systematic way of capturing lexical innovation.
Using a corpus of news articles on the topic of Covid-19, we show that many
of the innovations associated with Covid-19 were short-lived, though there
were examples of existing terms being repurposed in relation to Covid-
related experiences. We also show that documenting terms that undergo
rapid changes in the frequency of use helps to capture shifting priorities in
the response to the pandemic. Furthermore, we consider the role of high-
profile individuals and the attention given to them by the media in bringing
about lexical change.
In our final case study in Chapter 7, we explore creativity in a commercial
context, investigating advertisements that were broadcast early on in the
Covid-19 pandemic, in April 2020. We focus on commercials for beer brands,
prompted by the change in lifestyle that resulted from restrictive measures and
posed a major threat to the drinks industry. Our methodological approach
10 Introduction
Note
1 Misinformation refers to sharing wrong information which a speaker believes to
be true, whereas disinformation means the deliberate and conscious spreading of
falsehoods.
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