FMM INSTITUTE

199901000527(475427-W)

PERAK

2024
TRAINING
CALENDAR

www.fmm.org.my
CORPORATE
PROFILE
FMM Institute was incorporated as a separate company of the
Federation of Malaysian Manufacturers (FMM) on January 12, 1999.
This effort was specifically to expand and focus on its training
functions, in line with the objectives of FMM to develop the
potentials and enhance the skills of personnel at every level in the
industry. This will create a pool of manpower trained in all aspects
of industrial skills and management capabilities to face the
challenges as the country moves into the status of an industrial
nation.
A wide range of training courses are also offered on an in-house
basis. These include all the public courses as well as those that need
to be specially customized to meet the training needs of specific
industries. Course outlines and objectives are discussed with the
companies and trainers will be selected to develop the courses
accordingly. All in-house courses are packaged to be cost effective
for companies with no compromise on the quality of the course
and the desired result. FMM Institute is a registered training
provider with Pembangunan Sumber Manusia Berhad (PSMB).
FMM Institute, Perak is housed at Ipoh, Perak. It has 4 modern
training rooms with a total seating capacity of 120 participants and
one FMM Hall that can accommodate a total of 80 participants.

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OUR PROCESS

Vision
To be the leading organization in providing a
comprehensive range of training programme
and advanced learning opportunities with
educational excellence in manufacturing
practices and technology in tandem with the
nation’s surge towards developed nation
status.

Objectives
To meet the training needs of Malaysian
manufacturing companies by equipping
their employees with the necessary skills
and knowledge.
Organize events for dissemination of
information.
To promote maximum and effective
utilization of the Human Resource
Development Corporation (HRDC) fund in
line with the evolution of technology and
processes.
To advocate and promote the importance
of training in the manufacturing
environment as Malaysia moves into high
value-added and technology-intensive
industries.

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 Courses By Month

TITLE PAGE
JANUARY 2024
TELEPHONE ETIQUETTE AND EMAIL WRITING 16

CHEMICAL HAZARD RISK ASSESSMENT AND CONTROL 16

EFFECTIVE SUPERVISORY SKILLS 16

7 PATHS TO MANAGERIAL EXCELLENCE USING PERSONALITY PROFILING 16

CREATIVE THINKING AND PROBLEM SOLVING SKILLS 16

FEBRUARY 2024
LEAN MANAGEMENT FOR OFFICE EFFICIENCY 17

MOTIVASI DAN KECERDASAN EMOSI (EQ) 17

12 STEPS SCHEDULE PLANNED MAINTENANCE 17

DEVELOPING EFFECTIVE PURCHASING ASSISTANTS / CLERKS 17

TEKNIK KAWALAN KUALITI 17

EFFECTIVE SALES NEGOTIATIONS AND OVERCOMING SALES RESISTANCE 17

COMPETENCY BASED FORKLIFT DRIVING SKILLS 17

KEPIMPINAN DAN CABARAN MENGURUS PEKERJA UNTUK KETUA OPERATOR 18

8D PROBLEM SOLVING 18

EFFECTIVE INVENTORY / STOCK CONTROL SYSTEM 18

CLERICAL DEVELOPMENT PROGRAM 18

ADVANCE ENHANCEMENT TO HIRARC ASSESSMENT FOR OCCUPATIONAL WORKSITE 18

MARCH 2024
OCCUPATIONAL FIRST AID SKILLS AND CPR 19
ESSENTIAL SPOKEN ENGLISH MADE EASY FOR OFFICE AND OPERATIONS STAFF 19
START YOUR MICROSOFT EXCEL WITH BASIC & INTERMEDIATE 19
RESPONSIBLE BUSINESS ALLIANCE (RBA) 19
MASTERING INCOTERMS 2020 19
THINK SMART: CRITICAL THINKING SKILLS 19
PROCESS CONTROL: MEASUREMENT AND CALIBRATION 19
EFFECTIVE AND SYSTEMATIC DRAFTING OF HR DOCUMENTS 20
MANUAL HANDLING AND ERGONOMICS 20
EFFECTIVE BUSINESS COMMUNICATIONS SKILLS 20
MINDFULNESS & RESILIENCE FOR STRESS MANAGEMENT & GREATER PERFORMANCE 20

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* All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
Courses By Month

TITLE PAGE
APRIL 2024
IMPACTFUL PRESENTATION SKILLS 21
DIGITAL MARKETING STRATEGIES: INTEGRATED ONLINE MARKETING APPROACH 21
FINANCE FOR NON-FINANCIAL MANAGERS AND EXECUTIVES USING BUSINESS-SIMULATION 21
TECHNICALITY IN AN EFFECTIVE SAFETY & HEALTH COMMITTEE MANAGEMENT 21
EFFECTIVE OFFICE ADMINISTRATION AND MANAGEMENT SKILLS 21
APPLIED NLP BASED COMMUNICATION SKILLS 21
BUSINESS PRESENTATION IN POWERPOINT 21
PENYELENGGARAAN BERASAS MASA DAN KEADAAN 22
UNDERSTANDING AND IMPLEMENTING ISO 9001:2015 QMS 22
KEMAHIRAN KETUA PASUKAN DALAM MENGURUSKAN BEBANAN KERJA PELBAGAI (MULTI TASKING) 22
PENGURUSAN MAKMAL SECARA EFEKTIF 22
EXECUTIVE SECRETARY DEVELOPMENT PROGRAMME 22
AWARENESS ON CUSTOMS AND TRADE PARTNERSHIP AGAINST TERRORISM (C-TPAT) 23
UNDERSTANDING NOISE MANAGEMENT AND OCCUPATIONAL SAFETY AND HEALTH (NOISE EXPOSURE)
23
REGULATION 2019

MAY 2024
ELECTRICAL SAFETY AND LOCKOUT/TAGOUT 24
TEKNIK-TEKNIK MENINGKATKAN PRODUKTIVITI 24
DEVELOPING EFFECTIVE MARKETING STRATEGIES 24
SHIPPING DOCUMENTATION, PROCEDURES & INCOTERMS 2020 24
KEMAHIRAN PENGAWAL KESELAMATAN YANG BERKESAN 24
STRATEGIC MANAGERIAL LEADERSHIP DEVELOPMENT 24
PROJECT MANAGEMENT ESSENTIALS: A PRACTICAL APPROACH 24
MICROSOFT EXCEL - INTERMEDIATE LEVEL 25
7 QUALITY TOOLS FOR PROCESS IMPROVEMENT 25
MEMPERTAJAMKAN FUNGSI PASUKAN KERJA ABAD KE-21 25
SAFETY CULTURE, PROCESS SAFETY MANAGEMENT AND RISK MANAGEMENT 25
PENGURUSAN STOR DAN PENGAWALAN INVENTORI YANG BERKESAN 25
PURCHASING MANAGEMENT DAN NEGOTIATION SKILLS 25
PRODUCTION AND OPERATIONS MANAGEMENT - EXECUTION AND CONTROL 26
15 TOOLS FOR DYNAMIC SUPERVISOR 26
UNDERSTANDING AND IMPLEMENTING ISO 14001:2015 EMS 26
EFFECTIVE LETTERS AND EMAILS THAT GET YOUR MESSAGE ACROSS 26
TRADE FINANCE FACILITIES 26
HOUSEKEEPING MANAGEMENT AT THE WORKPLACE: 6S 26

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* All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
 Courses By Month

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JUN 2024
PENGURUSAN REKOD DAN FAIL YANG EFEKTIF 27
PRODUCTION PLANNING AND CONTROL 27
TEKNIK-TEKNIK PENYELENGGARAAN EFEKTIF UNTUK JURUTEKNIK 27
WORKPLACE INTERPERSONAL COMMUNICATION SKILLS: DEVELOPING EFFECTIVE RELATIONSHIPS 27
SOURCING SKILLS & DEVELOPING SAVINGS PLAN FOR PURCHASERS 27
MEASUREMENT SYSTEMS ANALYSIS (MSA) 27
CUSTOMER RELATIONSHIP MANAGEMENT AND EXCEEDING EXPECTATIONS 27
MEMBINA PASUKAN KERJA YANG DINAMIK DAN PROSES PENYELESAIAN MASALAH 28
DISCOVER USEFUL FUNCTIONS & FORMULAS IN MICROSOFT EXCEL 28
ISO 9001:2015 QMS INTERNAL AUDITING 28
BUILDING DYNAMIC HUMAN RESOURCE ASSISTANTS / CLERKS 28
PRACTICAL GUIDE IN PREPARING AND MAINTAINING FULL SETS OF ACCOUNTS 28
PRODUCTION EFFICIENCY THROUGH CONTROLLING THE PARAMETERS HANDLING 28

JULY 2024
KEMAHIRAN PENYELIAAN LANJUTAN 29
MICROSOFT EXCEL: TIPS, TRICKS AND SHORTCUTS 29
ISO 14001:2015 EMS INTERNAL AUDITING 29
EFFECTIVE CONTRACT PREPARATION & MANAGEMENT 29
CHEMICAL MANAGEMENT AND HANDLING TECHNIQUES 29
MEASURE PROCESS PERFORMANCE OBJECTIVELY 29
OCCUPATIONAL FIRST AID SKILLS AND CPR 29
COMPETENCY BASED FORKLIFT DRIVING SKILLS 30
PRACTICAL HUMAN RESOURCE MANAGEMENT SKILLS 30
THE 8-STEP SELLING SYSTEM 30
PRACTICAL GUIDE TO ELECTRICAL WIRING, INSPECTION, TROUBLESHOOTING AND REPAIRING 30
LETTER OF CREDIT (LC)) 30
MATERIALS MANAGEMENT, INVENTORY ANALYSIS & CONTROL SYSTEMS 30
ACCIDENT AND INCIDENT INVESTIGATION, RECORDING AND REPORTING (NADOPOD) 31
EMOTIONAL INTELLIGENCE IN LEADERSHIP: DRIVING BETTER PERFORMANCE 31
LEAN TIME MANAGEMENT FOR OPTIMUM PERFORMANCE 31

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* * All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
Courses By Month

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AUGUST 2024
TRAINING NEEDS ANALYSIS AND TRAINING EVALUATION 32
SCIENCE & ART FOR MANUFACTURING IMPROVEMENT VIA SIMULATION 32
INSPEKTOR QC/QA YANG BERKESAN 32
PENGURUSAN PEKERJA YANG BERKESAN 32
SHARPENING YOUR PURCHASING MANAGEMENT SKILLS 32
ROOT CAUSE FAILURE ANALYSIS FOR MAINTENANCE 32
MANAGING DISCIPLINARY PROCEDURES AND COUNSELLING SKILLS 32
COSTING MADE SIMPLE FOR PLANNING AND CONTROL USING EXCEL 33
ROOT CAUSE ANALYSIS FOR PROBLEM SOLVING 33
MICROSOFT EXCEL - ADVANCE LEVEL 33
ESSENTIAL FACTORY MANAGEMENT AND OPERATION 33
BUSINESS LOAN PROPOSAL TO BANKS AND COMPUTATION OF COMPANY’S WORKING CAPITAL
33
REQUIREMENT AND TERM LOAN
EFFECTIVE SAFETY AND HEALTH COMMITTEE 33

SEPTEMBER 2024
WHY-WHY PROBLEM ANALYSIS 34
PENYELIA SEBAGAI PENGURUS ‘PRODUCTION’ DAN KUALITI 34
EFFECTIVE PEOPLE MANAGEMENT 34
MANAGING THE PURCHASING DEPARTMENT EFFECTIVELY 34
PROFESSIONAL OFFICE ADMINISTRATION FOR EXECUTIVES 34
UNDERSTANDING CALIBRATION CERTIFICATE 34
DATA CRUNCHING WITH PIVOTTBALES + POWERPIVOT 34
ESEENTIAL WRITTEN ENGLISH MADE EASY FOR OFFICE AND OPERATIONS STAFF 35
HOW TO CONDUCT AN EFFECTIVE DOMESTIC INQUIRY 35
ELECTRICITY AND TROUBLESHOOTING WORKSHOP FOR TECHNICIANS 35
TEKNIK-TEKNIK MEMBERIKAN KHIDMAT PELANGGAN LIMA BINTANG 35
WAREHOUSE AND STORAGE MANAGEMENT: IMPROVING EFFICIENCY AND MINIMISING COST 35
ESTABLISHING AND MAINTAINING A DOCUMENTED INFORMATION SYSTEM ACCORDING TO ISO 9001:2015
35
QMS REQUIREMENTS

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* All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
 Courses By Month

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OCTOBER 2024
HIGH IMPACT LEADERSHIP 36
PRODUCTION CAPACITY PLANNING 36
ENHANCING WORKPLACE PRODUCTIVITY USING THE 7S METHODOLOGY 36
COMPLETE GUIDE TO PREVENTIVE MAINTENANCE 36
FINANCIAL MODELLING USING EXCEL FOR BUDGETING AND ACCOUNTING ANALYTICS 36
EFFECTIVE AND STRATEGIC BUSINESS BRANDING 36
KAIZEN FOR COST REDUCTION 36
7 ALAT QC DAN PERLAKSANAAN QCC 37

MICROSOFT POWERPOINT - INTENSIVE LEVEL 37

COMPETENCY BASED FORKLIFT DRIVING SKILLS 37
KEPIMPINAN BERKESAN: MENGHINDARI 10 KESALAHAN SEBAGAI KETUA PASUKAN 37
HOW TO EFFECTIVELY CONDUCT AND MANAGE PERFORMANCE DISCUSSION AND REVIEW 37
CHEMICAL SPILLAGE AND CONTROL 37
PROCUREMENT ETHICS 37
SECURITY: INTERNAL INVESTIGATIONS FOR INDUSTRIES 37

NOVEMBER 2024
PEMBENTUKAN KERANI YANG CEMERLANG 38
ADVANCED COMMUNICATION AND INFLUENCING TECHNIQUE 38
ESTABLISHING AND MAINTAINING A DOCUMENTED INFORMATION AND APPLICABLE LEGAL REQUIREMENTS
38
SYSTEM ACCORDING TO ISO 14001:2015 EMS INTERNATIONAL STANDARD
CHART WIZARD IN MICROSOFT EXCEL 38
MENJANA PEMIKIRAN POSITIF DALAM PEMBENTUKAN PEKERJA CEMERLANG 38
80/20 SALES AND MARKETING: GUIDE TO WORKING LESS AND MAKING MORE 38
MAINTENANCE AND TROUBLESHOOTING OF ELECTRICAL SUPPLY CIRCUITS, RELAYS CONTRACTORS AND
38
MOTORS
RECRUITMENT - BEHAVIOURAL BASED INTERVIEWING AND HIRING THE RIGHT TALENT 39
IDENTIFY AND ELIMINATE THE 8 WASTE IN MANUFACTURING FOR PROFITABILITY 39
OCCUPATIONAL SAFETY AND HEALTH ROOT CAUSE ANALYSIS 39
EFFECTIVE STOCKTAKING, VALUATION AND RECTIFYING SHORTFALLS/PROBLEMS 39

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* All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
Courses By Month

TITLE PAGE
DECEMBER 2024
BEHAVIOUR BASED SAFETY FOR SUPERVISORS AND MANAGERS 40
TIPS & TRICKS OF EXCEL VBA ANS MACROS 40
PENYELIAAN BERKESAN: MENGHADAPI 10 CABARAN UTAMA 40
PROCESS QUALITY CONTROL: TROUBLESHOOTING AND INTEPRETATION OF DATA 40
EFFECTIVE LOGISTICS MANAGEMENT AND COSTING 40
ACHIEVING OPERATIONAL EXCELLENCE THROUGH LEAN MANUFACTURING 40

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* All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
 Courses By Category

TITLE PAGE
ADMINISTRATION
TELEPHONE ETIQUTTE AND EMAIL WRITING 16
CLERICAL DEVELOPMENT PROGRAM 18
EFFECTIVE OFFICE ADMINISTRATION AND MANAGEMENT SKILLS 21
EXECUTIVE SECRETARY DEVELOPMENT PROGRAMME 22
PENGURUSAN REKOD DAN FAIL YANG EFEKTIF 27
PROFESSIONAL OFFICE ADMINISTRATION FOR EXECUTIVES 34

PEMBENTUKAN KERANI YANG CEMERLANG 38

COMMUNICATION
ESSENTIAL SPOKEN ENGLISH MADE EASY FOR OFFICE AND OPERATONS STAFF 19
EFFECTIVE BUSINESS COMMUNICATION SKILLS 20
IMPACTFUL PRESENTATION SKILLS 21
EFFECTIVE LETTERS AND EMAILS THAT GET YOUR MESSAGE ACROSS 26
WORKPLACE INTERPERSONAL COMMUNICATION SKILLS: DEVELOPING EFFECTIVE RELATIONSHIPS 27
ESSENTIAL WRITTEN ENGLISH MADE EASY FOR OFFICE AND OPERATONS STAFF 35
ADVANCED COMMUNICATION AND INFLUENCING TECHNIQUE 38

CUSTOMER SERVICE / SALES / MARKETING

EFFECTIVE SALES NEGOTIATIONS AND OVERCOMING SALES RESISTANCE 17
DIGITAL MARKETING STRATEGIES: INTEGRATED ONLINE MARKEING APPROACH 21
DEVELOPING EFFECTIVE MARKETING STRATEGIES 21
CUSTOMER RELATIONSHIP MANAGEMENT AND EXCEEDING EXPECTATIONS 27
THE 8-STEP SELLING SYSTEM 30
TEKNIK-TEKNIK MEMBERIKAN KHIDMAT PELANGGAN LIMA BINTANG 35
EFFECTIVE AND STRATEGIC BUSINESS BRANDING 36
80/20 SALES AND MARKETING: GUIDE TO WORKING LESS AND MAKING MORE 38

FINANCE
FINANCE FOR NON FINANCIAL MANAGERS AND EXECUTIVES USING BUSINESS-SIMULATION 21
TRADE FINANCE FACILITIES 26
PRACTICAL GUIDE IN PREPARING AND MAINTAINING FULL SETS OF ACCOUNTS 28
COSTING MADE SIMPLE FOR PLANNING AND CONTROL USING EXCEL 33
FINANCIAL MODELLING USING EXCEL FOR BUDGETING AND ACCOUNTING ANALYTICS 36

FIRST AID
OCCUPATIONAL FIRST AID SKILLS AND CPR 29, 19

FORKLIFT
COMPETENCY BASED FORKLIFT DRIVING SKILLS 17, 30, 37

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* All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
Courses By Category

TITLE PAGE
HOUSEKEEPING
HOUSEKEEPING MANAGEMENT AT THE WORKPLACE: 6S 26
ENHANCING WORKPLACE PRODUCTIVITY USING THE 7S METHODOLOGY 36

HUMAN RESOURCE
EFFECTIVE AND SYSTEMATIC DRAFTING OF HR DOCUMENTS 20
BUILDING DYNAMIC HUMAN RESOURCE ASSISTANTS / CLERKS 28
PRACTICAL HUMAN RESOURCE MANAGEMENT SKILLS 30
TRAINING NEEDS ANALYSIS AND TRAINING EVALUATION 32
MANAGING DISCIPLINARY PROCEDURES AND COUNSELLING SKILLS 32
HOW TO CONDUCT AN EFFECTIVE DOMESTIC INQUIRY 35
HOW TO EFFECTIVELY CONDUCT AND MANAGE PERFORMANCE DISCUSSION AND REVIEW 37
RECRUITMENT BEHAVIOURAL BASED INTERVIEWING AND HIRING THE RIGHT TALENT 39

INFORMATION TECHNOLOGY
START YOUR MICROSOFT EXCEL WITH BASIC & INTERMEDIATE 19
BUSINESS PRESENTATION IN POWERPOINT 21
MICROSOFT EXCEL - INTERMEDIATE LEVEL 25
DISCOVER USEFUL FUNCTIONS & FORMULAS IN MICROSOFT EXCEL 28
MICROSOFT EXCEL: TIPS, TRICKS AND SHORTCUTS 29
MICROSOFT EXCEL - ADVANCE LEVEL 33
DATA CRUNCHING WITH PIVOT TABLES + POWERPIVOT 34
MICROSOFT POWERPOINT - INTENSIVE LEVEL 37
CHART WIZARD IN MICROSOFT EXCEL 38
TIPS & TRICKS OF EXCEL VBA AND MACROS 40

ISO & STANDARDS

RESPONSIBLE BUSINESS ALLIANCE (RBA) 19
UNDERSTANDING AND IMPLEMENTING ISO 9001:2015 QMS 22
UNDERSTANDING AND IMPLEMENTING ISO 14001:2015 EMS 26
ISO 9001:2015 QMS INTERNAL AUDITING 28
ISO 14001:2015 EMS INTERNAL AUDITING 29
ESTABLISHING AND MAINTAINING A DOCUMENTED INFORMATION SYSTEM ACCORDING TO ISO 9001:2015
35
QMS REQUIREMENTS
ESTABLISHING AND MAINTAINING A DOCUMENTED INFORMATION AND APPLICABLE LEGAL REQUIREMENTS
38
SYSTEM ACCORDING TO ISO 14001:2015 EMS INTERNATIONAL STANDARD

LABORATORY
PENGURUSAN MAKMAL SECARA EFEKTIF 22

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* All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
 Courses By Category

TITLE PAGE
LOGISTIC / STORE / INVENTORY / WAREHOUSE
EFFECTIVE INVENTORY/STOCK CONTROL SYSTEM 18
PENGURUSAN STOR DAN PENGAWALAN INVENTORI YANG BERKESAN 25
MATERIALS MANAGEMENT, INVENTORY ANALYSIS & CONTROL SYSTEMS 30
WAREHOUSE AND STORAGE MANAGEMENT: IMPROVING EFFICIENCY AND MINIMISING COST 35
EFFECTIVE STOCKTAKING, VALUATION AND RECTIFYING SHORTFALLS/PROBLEMS 39
EFFECTIVE LOGISTICS MANAGEMENT AND COSTING 40

MAINTENANCE / TECHNICAL
12 STEPS SCHEDULE PLANNED MAINTENANCE 17
PENYELENGARAAN BERASAS MASA DAN KEADAAN 22
ELECTRICAL SAFETY AND LOCKOUT/TAGOUT 24
TEKNIK-TEKNIK PENYELENGARAAN EFEKTIF UNTUK JURUTEKNIK 27
PRACTICAL GUIDE TO ELECTRICAL WIRING, INSPECTION, TROUBLESHOOTING AND REPAIRING 30
ROOT CAUSE FAILURE ANALYSIS FOR MAINTENANCE 32
ELECTRICITY AND TROUBLESHOOTING WORKSHOP FOR TECHNICIANS 35
COMPLETE GUIDE TO PREVENTIVE MAINTENANCE 36
MAINTENANCE AND TROUBLESHOOTING OF ELECTRICAL SUPPLY CIRCUITS, RELAYS, CONTRACTORS AND
38
MOTORS

MANAGEMENT
7 PATHS TO MANAGERIAL EXCELLENCE USING PERSONALITY PROFILING 16
LEAN MANAGEMENT FOR OFFICE EFFICIENCY 17
KEMAHIRAN KETUA PASUKAN DALAM MENGURUSKAN BEBANAN KERJA PELBAGAI (MULTI TASKING) 22
PROJECT MANAGEMENT ESSENTIALS: A PRACTICAL APPROACH 24
STRATEGIC MANAGERIAL LEADERSHIP DEVELOPMENT 24
MEMPERTAJAMKAN FUNGSI PASUKAN KERJA ABAD KE-21 25

PENGURUSAN PEKERJA YANG BERKESAN 32

ROOT CAUSE ANALYSIS FOR PROBLEM SOLVING 33
BUSINESS LOAN PROPOSAL TO BANKS AND COMPUTATIONS OF COMPANY’S WORKING CAPITAL
33
REQUIREMENT AND TERM LOAN
HIGH IMPACT LEADERSHIP 36
KEPIMPINAN BERKESAN: MENGHINDARI 10 KESALAHAN SEBAGAI KETUA PASUKAN 37
MENJANA PEMIKIRAN POSITIF DALAM PEMBENTUKAN PEKERJA CEMERLANG 38

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* All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
Courses By Category

TITLE PAGE
PEOPLE MANAGEMENT
CREATIVE THINKING AND PROBLEM SOLVING SKILLS 16
MOTIVASI DAN KECERDASAN EMOSI (EQ) 17
THINK SMART: CRITICAL THINKING SKILLS 19
APPLIED NLP BASED COMMUNICATION SKILLS 21
MEMBINA PASUKAN KERJA YANG DINAMIK DAN PROSES PENYELESAIAN MASALAH 28
EMOTIONAL INTELLIGENCE IN LEADERSHIP: DRIVING BETTER PERFORMANCE 31
EFFECTIVE PEOPLE MANAGEMENT 34

PERSONAL DEVELOPMENT
MINDFULNESS & RESILIENCE FOR STRESS MANAGEMENT & GREATER PERFORMANCE 20

PRODUCTION / OPERATIONS
8D PROBLEM SOLVING 18
TEKNIK-TEKNIK MENINGKATKAN PRODUKTIVITI 24
PRODUCTION AND OPERATONS MANAGEMENT - EXECUTION AND CONTROL 26

PRODUCTION PLANNING AND CONTROL 27

PRODUCTION EFFICIENCY THROUGH CONTROLLING THE PARAMETERS HANDLING 28
LEAN TIME MANAGEMENT FOR OPTIMUM PERFORMANCE 31
SCIENCE & ART FOR MANUFACTURING IMPROVEMENT VIA SIMULATION 32
WHY-WHY PROBLEM ANALYSIS 34
ESSENTIAL FACTORY MANAGEMENT AND OPERATION 33
PRODUCTION CAPACITY PLANNING 36
KAIZEN FOR COST REDUCTION 36
ACHIEVING OPERATIONAL EXCELLENCE THROUGH LEAN MANUFACTURING 40

PURCHASING
DEVELOPING EFFECTIVE PURCHASING ASSISTANTS/CLERKS 17
PURCHASING MANAGEMENT AND NEGOTIATION SKILLS 25
SOURCING SKILLS & DEVELOPING SAVINGS PLAN FOR PURCHASERS 27
EFFECTIVE CONTRACT PREPARATION & MANAGEMENT 29

SHARPENING YOUR PURCHASING MANAGEMENT SKILLS 32

MANAGING THE PURCHASING DEPARTMENT EFFECTIVELY 34
PROCUREMENT ETHICS 37

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* All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
 Courses By Category

TITLE PAGE
QUALITY
TEKNIK KAWALAN KUALITI 17
PROCESS CONTROL: MEASUREMENT AND CALIBRATION 19
7 QUALITY TOOLS FOR PROCESS IMPROVEMENT 25
MEASUREMENT SYSTEMS ANALYSIS (MSA) 27
MEASURE PROCESS PERFORMANCE OBJECTIVELY 29
INSPEKTOR QC/QA YANG BERKESAN 32
UNDERSTANDING CALIBRATION CERTIFICATE 34
7 ALAT QC DAN PERLAKSANAAN QC 37
IDENTIFY AND ELIMINATE THE 8 WASTE IN MANUFACTURING FOR PROFITABILITY 39
PROCESS QUALITY CONTROL: TROUBLESHOOTING AND INTEPRETATION OF DATA 40

SAFETY AND HEALTH

CHEMICAL HAZARD RISK ASSESSMENT AND CONTROL 16
ADVANCE ENHANCEMENT TO HIRARC ASSESSMENT FOR OCCUPATIONAL WORKSITE 18
MANUAL HANDLING AND ERGONOMICS 20
TECHNICALITY IN AN EFFECTIVE SAFETY & HEALTH COMMITTEE MANAGEMENT 21
UNDERSTANDING NOISE MANAGEMENT AND OCCUPATIONAL SAFETY AND HEALTH (NOISE EXPOSURE)
23
REGULATION 2019
SAFETY CULTURE, PROCESS SAFETY MANAGEMENT AND RISK MANAGEMENT 25
CHEMICAL MANAGEMENT AND HANDLING TECHNIQUES 29
ACCIDENT AND INCIDENT INVESTIGATION, RECORDING AND REPORTING (NADOPOD) 31
EFFECTIVE SAFETY AND HEALTH COMMITTEE 33
CHEMICAL SPILLAGE AND CONTROL 37
OCCUPATIONAL SAFETY AND HEALTH ROOT CAUSE ANALYSIS 39
BEHAVIOUR BASED SAFETY FOR SUPERVISORS AND MANAGERS 40

SECURITY
AWARENESS ON CUSTOMS AND TRADE PARTNERSHIP AGAINST TERRORISM (C-PTAT) 23
KEMAHIRAN PENGAWAL KESELAMATAN YANG BERKESAN 24
SECURITY: INTERNAL INVESTIGATIONS FOR INDUSTRIES 37

SHIPPING
MASTERING INCOTERMS 2020 19
SHIPPING DOCUMENTATION, PROCEDURES & INCOTERMS 2020 24
LETTERS OF CREDIT (LC) AND THE EFFECT OF COVID-19 ON LC 30

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* All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
Courses By Category

TITLE PAGE
SUPERVISION
EFFECTIVE SUPERVISORY SKILLS 16
KEPIMPINAN DAN CABARAN MENGURUS PEKERJA UNTUK KETUA OPERATOR 18
15 TOOLS FOR DYNAMIC SUPERVISOR 26
KEMAHIRAN PENYELIAAN LANJUTAN 29
PENYELIA SEBAGAI PENGURUS ‘PRODUCTION’ DAN KUALITI 34
PENYELIAAN BERKESAN: MENGHADAPI 10 CABARAN UTAMA 40

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* All the above listed programmes can be customised for in-House. Feel free to contact us at 05-5488660 for more details.
January 2024

TELEPHONE ETIQUETTE AND EMAIL WRITING ONLINE

DATE: JANUARY 04 - 05, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
This programme provThis course provides participants with the essential elements for effective email writing. Effective email writing is
crucial, because it reaches so many people and establishes such a permanent record of your thinking and communicating abilities. This
course will also be discussing all about telephone etiquette. Telephone etiquette is often overlooked as an important tool for
communication. It is so important because it is the first step and impression to make or break a business relationship. Good phone etiquette
builds the image of an organization.ides an understanding of salient provisions of the Employment Act 1955 and amendments, Employees
Provident Fund, Act 1991, Workmen’s Compensation Act 1952, Children and Young Persons (Employment) Act 1966, and Employees
Social Security Act, 1969 and some related legislations under the purview of the HR for application at workplace.

CHEMICAL HAZARD RISK ASSESSMENT AND CONTROL

DATE: JANUARY 08 - 09, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
Chemicals are a foundation of our modern society but also present risks. Improper use and poor understanding on management of
chemicals will impact and exert unacceptable human and economic costs in the workplace. It is the duty of employer to protect employees
from the adverse effects of chemicals. Thus, there is a need to identify, evaluate and control any health risk associated with the use of the
chemicals. This programme will provide guidelines for employers and employees on the procedures and protocol for conducting a chemical
health risk assessment to ensure the safe use of chemicals. This two-day intensive programme will provide valuable insights into ensuring
the efficient management of chemicals.

EFFECTIVE SUPERVISORY SKILLS

DATE: JANUARY 08 - 09, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
Skilled supervisors are an asset to any organization. They are responsible for the performance and productivity of their people at their
workplace. Being effective means a supervisor can spend more time on people development rather than fire-fighting. This programme
equips the supervisor with the skills and techniques of to become a more effective and productive supervisor. It is structured to refresh and
stimulate more effective practices in order to maximize the output of the workers.

7 PATHS TO MANAGERIAL EXCELLENCE USING PERSONALITY

PROFILING
DATE: JANUARY 29 - 30, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
If people are to become leaders, they must believe that they can be a positive force in the world. Managers and potential managers who
use the manager’s toolkit more frequently are seen by others as better leaders. In addition, people working with leaders who use this
Management Tools and Personality Profiling are significantly more satisfied with the actions and strategies of their leaders, and they feel
more committed, excited, energized, influential and powerful.

CREATIVE THINKING AND PROBLEM SOLVING SKILLS ONLINE

DATE: JANUARY 29 - 30, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
The nature of human problem solving has been studied for the past hundred years by psychologists. The past few decades have seen
business take much more of an interests in the processes some individuals apply to identify and implement the solutions to their problems.
These processes or methods work for any kind of problem, large or small. This workshop will offer you an overview of the entire creative
problem solving process, it will also describe key problem solving tools that you can use in your day to day life.

16
 February 2024

LEAN MANAGEMENT FOR OFFICE EFFICIENCY

DATE: FEBRUARY 05, 2024
FEES *FMM MEMBER: RM 583.00 *NON-MEMBER: RM 742.00
The vision of Lean Office is for information to flow through an organization like product flows through a manufacturing process. The goal is
to complete the entire work, from end to end, providing the highest value with the least possible waste

DEVELOPING EFFECTIVE PURCHASING ASSISTANTS / CLERKS

DATE: FEBRUARY 05 - 06, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
This course is designed especially for purchasing assistants / clerks who wish to acquire effective skills and knowledge of purchasing
operating procedures and documentations. This course will enable participants to learn how to determine the total cost of products
purchased, choose the best products available, develop KPI to identify reliable supplier, use suitable techniques for locating, choosing,
negotiating and managing suppliers, and study world top business gurus’ concept and their application to purchasing field.

12 STEPS SCHEDULE PLANNED MAINTENANCE

DATE: FEBRUARY 05 - 06, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
Schedule preventive maintenance has been in practice for the last 50 years. Preventive maintenance has long been considered as an
activity for cleaning, calibration and checking. In an era of equipment dependence, it is crucial that equipment is operated to its maximum
efficiency. Equipment health management thus become critical to our profit sector. This course enables participants to develop a proper
schedule planned maintenance procedure.

MOTIVASI DAN KECERDASAN EMOSI (EQ)

DATE: FEBRUARY 05 - 06, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
Studies have shown that brain intelligence alone is not enough. They must be equipped with emotional intelligence (EQ). In fact EQ is a
stronger driver to one’s success. EQ is a skill that improves a person’s emotional and feeling control to interact and communicate well. EQ
uses their experience and helps create a more appropriate atmosphere to help them adjust themselves in the workplace. EQ can help a
boss handle tasks through their employees and help employees better understand their boss. This will create a work environment that
satisfies all parties and ultimately benefits the company.

TEKNIK KAWALAN KUALITI

DATE: FEBRUARY 21 - 22, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
Quality assurance and quality control are key values in manufacturing today, and the QA/QC group plays a key role in ensuring that the
customer receives only quality product. To achieve this, it is imperative that companies have a well-trained and highly skilled group of
QA/QC personnel who are not only able to detect problems but also prevents problems from occurring. In many industries, experienced
operators are promoted to QA/QC inspectors and supervisors without sufficient skills training to help them be effective. To be conducted in
Bahasa Malaysia, this training programme aims to address this issue.

EFFECTIVE SALES NEGOTIATIONS AND OVERCOMING SALES

RESISTANCE
DATE: FEBRUARY 21 - 22, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
Knowledge how to sell is a vital ingredient for sale success. In simple terms, effective sales negotiation techniques blend talking to the right
people and listening hard to find out what they want to buy. Once you’ve got both those elements, you can close the deal to mutual
benefits. Good sales skills include anticipating and dealing with any reasons the customer may choose not to buy, known in sales terms as
‘objection’. Selling techniques should include the ability to see when the customer is ready to buy, right sales techniques or closing and
overcoming sales resistance.

COMPETENCY BASED FORKLIFT DRIVING SKILLS

DATE: FEBRUARY 21 - 22, 2024
FEES *FMM MEMBER: RM 848.00 *NON-MEMBER: RM 1,007.00
Conducted in Bahasa Malaysia, this course emphasises on both theory and practical aspects of safe forklift driving. This aims
to sharpen the skills of forklift drivers and enable them to become better and safer drivers. A practical examination will be
conducted at the end of the course to gauge their driving skills.

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February 2024

KEPIMPINAN DAN CABARAN MENGURUS PEKERJA UNTUK KETUA

OPERATOR
DATE: FEBRUARY 21 - 22, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
Enables line leaders to enhance their supervisory skills / techniques, improve productivity and create a good employee-
management relationship towards a conducive and positive working environment.

8D PROBLEM SOLVING
DATE: FEBRUARY 22 - 23, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
At many times, problems are not defined clearly, decisions are only based on assumptions or hunches and a systematic approach is not
used. Because of all these issues, the 8-Disciplines Problem Solving Technique or 8D was pioneered by the Ford Motor Company and is
commonly used to solve complex problems. It provides a systematic and effective approach to solve a problem and promotes the use of
expertise and experience within the organization to address the root cause. 8D uses composite problem solving methodology, by borrowing
tools and techniques from various approaches. This workshop will use an 80% practical hands-on and 20% theory approach.

EFFECTIVE INVENTORY / STOCK CONTROL SYSTEM

DATE: FEBRUARY 26 - 27, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
The objective of an inventory/stock control system is to make inventory/stock decisions that minimize the total cost of
inventory/stock, which is distinctly different from minimizing inventory/stock. It is often more expensive to run out of an item
and thus be forced to obtain it through more expensive channels than simply to keep more units in stock. Good control
system, if in place, will minimize the total cost of inventory/stock through the use of an economic order quantity, which
attempts to balance the carrying costs of inventory/stock with the cost of running out of an item.

CLERICAL DEVELOPMENT PROGRAM ONLINE

DATE: FEBRUARY 26 - 27, 2024
FEES *FMM MEMBER: RM 795.00 *NON-MEMBER: RM 954.00
A supportive and effective clerical and administrative system in a company can do wonders to reduce the workload of not
only the clerical staff but also the executives and managerial staff. With this in mind, sufficient coaching and training to
increase the support staff’s capabilities and skills must be introduced to allow the middle and upper management staff to
concentrate more on its main function. This would allow for the improvement of the company’s overall efficiency level.

ADVANCE ENHANCEMENT TO HIRARC ASSESSMENT FOR

OCCUPATIONAL WORKSITE
DATE: FEBRUARY 26 - 27, 2024
FEES *FMM MEMBER: RM 901.00 *NON-MEMBER: RM 1,060.00
This program is a holistic program which covers from Behaviour, Holistic Safety and Pro-active accident and incident
prevention with improved HIRARC form.

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 March 2024

OCCUPATIONAL FIRST AID SKILLS AND CPR

DATE: MARCH 04 - 05, 2024
FEES *FMM MEMBER: RM 756.00 *NON-MEMBER: RM 864.00
Prevention is still one of the best methods against accidents at the workplace. However, even the best preventive e-orts sometime fail and
it is therefore prudent to prepare for such eventualities. It has been shown that proper initial handling of the accident victims contributes
significantly to the final outcome and often determines if a life could be saved. This programme will impart the basic practical knowledge of
first aid and it includes a session on cardiopulmonary resuscitation (CPR).

ESSENTIAL SPOKEN ENGLISH MADE EASY FOR OFFICE AND ONLINE

OPERATIONS STAFF
DATE: MARCH 04 - 05, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
This course will enhance the competency in communication within the business context. Participants will practice the appropriate use of
English in situations commonly encountered in business environments.

START YOUR MICROSOFT EXCEL WITH BASIC & INTERMEDIATE

DATE: MARCH 06 - 07, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
This Excel training shows you the fundamentals of Excel like entering data, formatting, copying and pasting, basic formula construction,
auto summing and more. It not only teaches you the basics of Microsoft Excel but the thinking and mechanics of how to apply it to your
everyday problems. In this course, you will soon find that you are confidently using a wide range of Excel features that will enhance your
basic spreadsheet into a professional working document.

RESPONSIBLE BUSINESS ALLIANCE (RBA)

DATE: MARCH 06 - 08, 2024
FEES *FMM MEMBER: RM 1,512.00 *NON-MEMBER: RM 1,728.00
RBA, formerly the Electronic Industry Citizenship Coalition (EICC), Code of Conduct establishes standards to ensure that working
conditions in the electronics industry or industries in which electronics is a key component and its supply chains are safe, that workers are
treated with respect and dignity, and that business operations are environmentally responsible and conducted ethically. The Code may be
voluntarily adopted by any business in the electronics sector and subsequently applied by that business to its supply chain and
subcontractors, including providers of contract labour.

MASTERING INCOTERMS 2020 ONLINE

DATE: MARCH 11 - 12, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Incoterms are a set of rules which define the responsibilities of sellers and buyers for the delivery of goods under trade transactions to
avoid the possibilities of misunderstandings and costly disputes among parties. The Incoterms 2020 rule reduces the possibility of legal
difficulty by precisely defining the general obligations, delivery, taking delivery, transfer of risk, carriage, insurance charges, and
arrangements for transport and customs clearance of the various parties. Correct application of Incoterms reduces expenses for the
organization in terms of operations, production issues, product delivery, and cash flow, in particular. Before an acceptable Incoterm can be
applied to a cargo in a Covid setting, there must first be extensive conversation between sellers and buyers regarding their risk tolerance
before the contract is made.

THINK SMART: CRITICAL THINKING SKILLS

DATE: MARCH 11 - 12, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Critical thinking is the ability to analyze information objectively and make a reasoned judgment. It involves the evaluation of sources, facts,
arguments, evidence, opinions, and assumptions. Critical thinking skills are essential for success in the 21st century, as they enable us to
solve problems, communicate effectively, and make informed decisions. This training programme aims to help you develop and apply
critical thinking skills in various personal and professional contexts.

PROCESS CONTROL: MEASUREMENT AND CALIBRATION ONLINE

DATE: MARCH 11 - 12, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Process control activities require measurement of both variable and attribute data, before plotting it on the control charts to recognize
abnormal trends, assess statistical data distribution and computing the capability of a process understudy. These data are normally
acquired by using various measurement tools that come with certain level of accuracy and resolution depending on its application. It is
equally critical to ensure the measurement tools are used, handled, stored and calibrated appropriately to maintain the tool accuracy and
hence the data integrity.

19
March 2024

EFFECTIVE AND SYSTEMATIC DRAFTING OF HR DOCUMENTS

DATE: MARCH 11 - 12, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
HR practitioners are responsible for written communication affecting all engaged personnel in the organisation. These would include letters,
forms, policies, and procedures manuals. Drafting them essentially well is pivotal to all HR practitioners as to prevent misunderstandings
and legal problems. This applied knowledge workshop will help you craft your HR communications with 3C’s (Concise, Concrete, and
Coherent).

MANUAL HANDLING AND ERGONOMICS

DATE: MARCH 18, 2024
FEES *FMM MEMBER: RM 594.00 *NON-MEMBER: RM 756.00
The best practices in manual handling and related ergonomic activities at work place is ever challenging. Manual Handling is critical for
worker safety, as repetitive or sustained application of force, awkward posture of movements can easily cause injury. The One day Manual
Handling and ergonomics will underline the roles of the employer and employee in sustaining a high level and upholding the safety culture
in the organization.

EFFECTIVE BUSINESS COMMUNICATION SKILLS

DATE: MARCH 18 - 19, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
In a competitive business environment, effective communication is so important to achieve business goals, in making accurate decisions, to
prevent misunderstandings or conflicts, to sell, market, motivate, purchase, socialize and many more reasons.

MINDFULNESS & RESILIENCE FOR STRESS MANAGEMENT &

GREATER PERFORMANCE
DATE: MARCH 18 - 19, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Mindfulness is a scientifically proven technique which is predominantly used to lower stress levels and increase brain capacity. It gives
immediate inner peace and happiness to the practitioner. Long term practice of Mindfulness leads to higher order thinking skills,
intensification of memory power and mind control which could be used to elevate our daily productivity and positive thoughts in us.

20
April 2024

DIGITAL MARKETING STRATEGIES: INTEGRATED ONLINE ONLINE

MARKETING APPROACH
DATE: APRIL 04 - 05, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
No one can deny the fact that the world is shifting from analogue to digital. With the evolution of modern technologies, every business out
there in the market is trying to do every bit to be in the race. Gone are the days, when there wasn’t much competition and large business
houses were used to have a monopoly in the market. In course of time, the competition in the field has grown significantly and the
companies following precise digital strategies have started conquering the daily up’s and down of the market. Doing things in a digital way
attracts the target audience whom you want to connect with your product or service, and distinguish between the growing business and the
stagnant one. Even if you have a huge website traffic, they won’t do any good unless and until it is being converted into leads. In this digital
era, digital marketing tools and techniques are providing business owners with the best chances to compete and survive, which will
ultimately lead to growth.

IMPACTFUL PRESENTATION SKILLS

DATE: APRIL 04 - 05, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Presentation skill is an extremely important competency for each corporate professionals. A good presenter is a person who is able to
deliver the message to group of people effectively. The content of this course differs to certain extent compared to the common
presentation based programs in the market as this program is specifically designed with highly applied substance.

FINANCE FOR NON FINANCIAL MANAGERS AND EXECUTIVES USING ONLINE

BUSINESS-SIMULATION
DATE: APRIL 22 - 23, 2024
FEES *FMM MEMBER: RM 918.00 *NON-MEMBER: RM 1,080.00
This course will use a revolutionary and highly customizable business simulation where all participants manage companies in teams. The
objective is to operate a successful business by manufacturing and marketing a product line, while competing with other businesses
managed by other participants, monitor revenue, profitability, market share, brand value, equity, and more. This programme is specially
designed for non-financial managers and executives, directors and general managers who need to understand and interpret the financial
results.

TECHNICALITY IN AN EFFECTIVE SAFETY & HEALTH COMMITTEE

MANAGEMENT
DATE: APRIL 22 - 23, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Occupational Accidents & Diseases has become a critical issue due to the fast development of the manufacturing Industries in our country.
As such the Malaysian Government had taken the initiative of implementing Occupational Safety & Health to protect its people.
Occupational Safety & Health’s objective is to ensure the Safety of Workers & Properties, and this has been enacted in the Occupational
Safety & Health Act 1994 and the Safety & Health Committee Regulation. This program introduces the Safety and Health Committee to the
requirements of the regulation and how the committee can function effectively.

EFFECTIVE OFFICE ADMINISTRATION AND MANAGEMENT SKILLS

DATE: APRIL 22 - 23, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
To provide participants with a better appreciation of their roles and responsibilities within the organization through an improved system of
managing the office administration and daily operations so as to achieve higher productivity.

APPLIED NLP BASED COMMUNICATION SKILLS

DATE: APRIL 22 - 23, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Applied NLP Based Communcation Skills is a highly applied and interactive course, which is uniquely designed compared to the rest of the
common programs in market with the sole reason to develop and enhance participants knowledge and skills at a greater level so that they
can communicate powerfully upwards, downwards or sideways within your organisation, or with external clients and suppliers. This is a
practical program, which will leave you feeling more confident in your ability to apply influential communication.

BUSINESS PRESENTATION IN POWERPOINT ONLINE

DATE: APRIL 24, 2024
FEES *FMM MEMBER: RM 648.00 *NON-MEMBER: RM 810.00
Microsoft PowerPoint is an easy programme to use and a powerful tool for giving a presentation. It can even help reduce speaking anxiety
by drawing eyes away from the speaker and towards a screen. In this course, participants will learn the comprehensive presentation skills
to become an expert in creating business presentations in PowerPoint. Participants will learn all the tricks of creating corporate
presentation within minutes.
21
 April 2024

PENYELENGGARAAN BERASAS MASA DAN KEADAAN

DATE: APRIL 24 - 25, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Time Based Maintenance, is a scheduled inspection to detect conditions that might cause breakdowns and restoring the equipment back to
original condition. Condition Based Maintenance, is the control of equipment components where it is used until their life span maximize.
Both the maintenance approach is a proactive an effective method to detect the deteriorating condition so that breakdowns can be
prevented and eliminated so that production is not affected and no major losses occurred.

UNDERSTANDING AND IMPLEMENTING ISO 9001:2015 QMS

DATE: APRIL 24 - 25, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The ISO 9001:2015 series of standards was adopted and formally released on 15th September 2015. The first ISO 9001 standard was
published in 1987, with an element based approached. From then, the standard has seen tremendous changes in its development, with the
current being a risk based approach with a PDCA methodology. This course is to provide participants with a comprehensive introduction to
ISO 9001:2015 and implementation of it in line with Quality Management System (QMS). This course is to provide participants with a
comprehensive introduction to ISO 9001:2015 and how to document the ISO 9001 process and formalize it in line with Quality Management
System (QMS). The process of simple documentation is much needed for any system to preserve its practices and continuous
improvement.

KEMAHIRAN KETUA PASUKAN DALAM MENGURUSKAN BEBANAN

KERJA PELBAGAI (MULTI TASKING)
DATE: APRIL 24 - 25, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The role of leadership requires continuous balancing of multiple priorities. As a leader, you generally are being pulled in several directions
concurrently while being asked to handle more than one situation at a time. Our technological devices now have the computer ability to
perform multiple functions at the same time, the problem is that as humans we truly do not possess these equivalent capabilities, even
though we think that we may be master multitaskers. In order to be an effective leader, you must balance the concurrency of your efforts in
the art of multitasking. This course systematically guides team leaders towards taking up workloads and, hence, improving their
multitasking skills.

PENGURUSAN MAKMAL SECARA EFEKTIF

DATE: APRIL 29 - 30, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The objectives of this two-day course are two-fold, firstly, to raise the awareness of the laboratory staff concerning the importance of
understanding the basic requirements for running a laboratory or working in a laboratory. Secondly, to provide a guide for the general
management of a good laboratory, based on certain general acceptance guidelines. This informative short course will cover the topics such
as good laboratory design, basic laboratory techniques, laboratory data handling, and safety in the laboratory, Good Laboratory Practice
(GLP), laboratory waste management and quality system for laboratory.

EXECUTIVE SECRETARY DEVELOPMENT PROGRAMME

DATE: APRIL 29 - 30, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Secretaries and personal assistants are important assets of a company. Bosses will not be able to execute their functions smoothly without
secretaries and personal assistants. These valuable assistants not only represent them but also do some of their light functions.
Secretaries and personal assistants help to lighten burden of bosses and executives, relieving them of their daily heavy workload. It is
necessary for secretaries and personal assistants to improve their existing competencies to meet the ever changing and ever demanding
needs of bosses and executives in this competitive market. Secretaries and personal assistants are not just doing administrative and
secretarial duties but also problem solving and maintaining work harmony in the office. This course will help secretaries and personal
assistants to be more efficient and effective. They will be more confident in interacting and communicating with their bosses and staff.

22
 April 2024

AWARENESS ON CUSTOMS AND TRADE PARTNERSHIP AGAINST

TERRORISM (C-TPAT)
DATE: APRIL 29 - 30, 2024
FEES *FMM MEMBER: RM 918.00 *NON-MEMBER: RM 1,080.00
This programme is intended to create awareness as to the importance of certification of businesses by countries wanting to export goods
via seaports into United States. The above requirement can be fulfilled by aligning themselves into line with predetermined standards set by
World Customs Organization (WCO) through the C-TPAT initiative to guarantee cargo security, thereby reducing the quantity of goods to
be inspected in United States ports. This makes it easier to detect in a timely manner any danger in the process of clearing the goods
through customs that enters United States ports. In essence, this programme will enable the clients to understand the benefit and to what
extent the facilitation of passage of goods is made safe, secure and expedited from the port of the manufacturer/supplier’s country to the
port of the client’s country (United States of America).

UNDERSTANDING NOISE MANAGEMENT AND OCCUPATIONAL

SAFETY AND HEALTH (NOISE EXPOSURE) REGULATION 2019
DATE: APRIL 29 - 30, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
We are surrounded by noise in nearly all areas of modern life. People do not like loud noises or intense sounds. Our ears are delicate and
complex structures that are easily damaged. Despite hearing being one of our five senses and very valuable, we tend to know very little
about it and to be very careless about looking after it. The loss of hearing is frequently so slow that we don’t even know that it is going.
Noise is one of the industrial hazards that required to be managed well. This programme will provide information on understanding noise
management and Occupational Safety and Health (Noise Exposure) Regulation 2019.

23
May 2024

ELECTRICAL SAFETY AND LOCKOUT/TAGOUT

DATE: MAY 06, 2024
FEES *FMM MEMBER: RM 648.00 *NON-MEMBER: RM 810.00
Failure to control electrical hazardous energy sources can results in severe injury and even fatality. Fortunately, these hazards can be
avoided through the compliance of electrical safety rules and regulations including the use of lockout/tagout procedures. Lockout/tagout
procedures isolate energy and control machinery and equipment, helping to protect employees servicing the equipment, operators,
bystanders, and the equipment itself.

TEKNIK-TEKNIK MENINGKATKAN PRODUKTIVITI

DATE: MAY 06 - 07, 2024 ONLINE
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Participants will be given a comprehensive overview of various aspects of productivity improvement at the workplace. Conducted in Bahasa
Malaysia, this course will provide a practical guide on the various productivity improvement techniques available which will help improve
cost effectiveness.

DEVELOPING EFFECTIVE MARKETING STRATEGIES

DATE: MAY 06 - 07, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
With the current state of economic conditions, the continuous change of consumer preferences and the ubiquity of new products, no
company can afford to de-emphasize marketing operations. In a changing environment like ours, there is the need to sharpen our strategic
thinking and visioning in order to stay ahead of competition. Upon completion of this course, participants will develop marketing skills
required to identify opportunities and set the means best to serve these opportunities which most often are disguised as insoluble
problems.

SHIPPING DOCUMENTATION, PROCEDURES & INCOTERMS 2020 ONLINE

DATE: MAY 06 - 07, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Enables those involved with shipping matters to learn critical skills to perform their present duties. The course will cover important aspects
of shipping such as the procedures in trade transactions and functions and type of documents involved to avoid unnecessary delay of
goods.

KEMAHIRAN PENGAWAL KESELAMATAN YANG BERKESAN

DATE: MAY 08 - 09, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Conducted in Bahasa Malaysia, this course is tailored to provide the fundamental knowledge on security and loss prevention for security
officer who are assigned to the industries. The old school of thought was that a security officer should only know about what he should do
at the gate or only be trained on a set of work instruction has changed today, especially after the 911 incident in the US. A security
personnel should have a mind set to know why he has to carry out his duties professionally and how he could support the objectives of the
organization he is assigned to.

STRATEGIC MANAGERIAL LEADERSHIP DEVELOPMENT

DATE: MAY 08 - 09, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The future sustainability of an organization relies in the hands of their leaders. Leadership skills for future has to be developed from now.
This programme is about developing a set of specific attitudes, behaviours and skills which, when applied, allow you to perform on a much
higher level as a leader.

PROJECT MANAGEMENT ESSENTIALS: A PRACTICAL APPROACH ONLINE

DATE: MAY 08 - 09, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Many companies are realizing that the traditional project management principles are no longer applicable in today’s extremely dynamic and
demanding environment. A fixed approach of planning is no longer a good method since it is very difficult to anticipate everything in
advance and respond to it in the plan. Instead, more agile planning methods are required to accommodate for changing markets,
technology and resources over the course of a typical project. As a result, new project managers must be systematically thought on best
practices and established management techniques. In this course, participants will understand the role of project manager as a broker of
information. Participants will learn how to manage time, resources, cost, risk and quality using a variety of practical hands-on exercises.

24
 May 2024

MICROSOFT EXCEL - INTERMEDIATE LEVEL

DATE: MAY 09 - 10, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
Much of our success hinges on how well we can manage the data statistics, planning, reporting, that we encounter on a daily
basis. An incredibly powerful tool for doing this is Microsoft Excel. This intermediate Microsoft Excel training course is suitable
for whatever version of Excel you use as you can expand your knowledge and skills. By the end of this course, you will be
able to use basic functions

7 QUALITY TOOLS FOR PROCESS IMPROVEMENT

DATE: MAY 13 - 14, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
One of the greatest challenge to today’s industries and companies is how to change the way that employee work and raise
their product quality. To achieve this, the employees must be well equipped with the right knowledge, tools and method
towards process of continuous improvement. The 7 tools mentioned here are the Quality Improvement Tools and it is a must
for all employees. An understanding and ability to apply the tools will greatly enhance the effectiveness and efficiency of the
employees which will lead towards profitability of the organization.

MEMPERTAJAMKAN FUNGSI PASUKAN KERJA ABAD KE-21 ONLINE

DATE: MAY 13 - 14, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
In the 21st century, many organizations tend to be decentralized team and teamwork are becoming popular terms in
management circles. In today’s environment, teamwork promise to be a cornerstone of progressive management for the
foreseeable future. A lot of cases show that more and more organization are trying to narrow job titles and encourage
employees to work together to become an effective and efficient team. According to experts, tomorrow’s organizations will be
flatter, information based and organization around teams. This course tends to prepare and equip participants with necessary
skills needed in mobilizing a dynamic high functional team.

SAFETY CULTURE, PROCESS SAFETY MANAGEMENT AND RISK

MANAGEMENT
DATE: MAY 13 - 14, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
There are several safety Acts in Malaysia governing the roles of the employer and employee in sustaining and continually
improving the safety and health at workplace. Culture is said to be the very heart of an organization and unique to an
organization. The increasing trends of accidents at workplace warrants for top management identifying safety behaviour and
the approach to one’s daily operation through instilling and developing its uniqueness in safety culture through shared
responsibility and accountability. The many safety challenges facing an organization must reflect visible commitment to safety
and process improvement. Continual implementation of a comprehensive safety management will examine the elements of
organization culture to ensure company’s growth.

PENGURUSAN STOR DAN PENGAWALAN INVENTORI YANG ONLINE

BERKESAN
DATE: MAY 13 - 14, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The success of a business can be greatly affected by the efficiency of its store operation and the robustness of its control system. This is
obvious when its’ inventory on-hand is the largest expense and largest asset of the business. Discover and develop the critical
management skills and technical skills to improve store operations and implement stock control at your workplace.

PURCHASING MANAGEMENT AND NEGOTIATION SKILLS

DATE: MAY 15 - 16, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
This course is primarily designed to create an understanding on the techniques and skills involved in purchasing negotiations. It is intended
to make participants identify their strengths and weaknesses and be aware of the need to continuously develop their negotiation skills
through practices in enhancing their competency to gain the best deal in the purchasing of materials and services. The course includes
discussions and exercises using local and overseas case studies. To enhance realism, role play involving business games will be used to
critically evaluate participants’ strengths and weaknesses in negotiations.

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May 2024

PRODUCTION AND OPERATIONS MANAGEMENT - EXECUTION AND

CONTROL
DATE: MAY 15 - 16, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The entire production and operations management revolving on the fact that business organisation are required to manage right through
the customer order process, planning and scheduling, procurement, raw materials management, production process planning and
execution, inventory control, warehousing till delivery to customers. As part of the supply chain management, the said organisation are also
needed to render the after sales support i.e., customer warranty return, repair or product upgrading, etc. Every single business process
must be executed with a robust system to check and balance each of the transaction validity, and for this reason lean manufacturing
approach are highly recommended.

15 TOOLS FOR DYNAMIC SUPERVISOR

DATE: MAY 15 - 16, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Being a supervisor may appear to be an easy job that simply requires telling employees what to do, but this isn't the case. A supervisor
faces challenges in running a fair and effective workplace. The biggest challenge of being a supervisor may differ, depending upon
individual strengths and weaknesses, but some typical duties and goals challenge many supervisors. Navigating all these challenges while
maintaining high-quality output is difficult, but with time and experience, his/her skills will increase. This programme will equipped
participants with the 15 tools on how to be a dynamic supervisor.

UNDERSTANDING AND IMPLEMENTING ISO 14001:2015 EMS

DATE: MAY 15 - 16, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The course will enable a beginner to understand and grasp all the main requirements and concepts of outting the EMS system in place with
emphasis on the International Standard, and relevant common legal requirements reference according to Malaysian legislation. The added
focus will be on objectives, documented information and putting theory into practice.

EFFECTIVE LETTERS AND EMAILS THAT GET YOUR MESSAGE ACROSS

DATE: MAY 27 - 28, 2024 ONLINE
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
How much of your time is spent writing emails and letters each week? Does writing come naturally to you or do you hesitate, stumble and
lose time trying to put your words together? Think about the people who read your documents, are you convinced they are getting the
message you want them to get? Poorly written communication can damage your organization’s image hence it’s time to take action. This
course is highly interactive with activities designed to put your new skills into action throughout the course.

TRADE FINANCE FACILITIES

DATE: MAY 27 - 28, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The role of a bank is complementary to business growth of a company, local as well as international. Banks today provide various trade
finance facilities to help companies in their trading activities by giving various types of advances to importers (when importers are faced
with tight cash flow position) and exporters (pending receipt of proceeds from the importers). The much-needed working capital and trade
financing facilities to run the day-to-day business depends very much on the company’s availability of suitable trade finance products which
are offered by banks.

HOUSEKEEPING MANAGEMENT AT THE WORKPLACE: 6S ONLINE

DATE: MAY 30, 2024
FEES *FMM MEMBER: RM 540.00 *NON-MEMBER: RM 700.00
To maintain a clean and safe environment for the workplace, it is important to introduce highly effective housekeeping systems which in
return ensure quality and productivity in any organization.

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 June 2024

PENGURUSAN REKOD DAN FAIL YANG EFEKTIF

DATE: JUNE 04, 2024
FEES *FMM MEMBER: RM 594.00 *NON-MEMBER: RM 756.00
Conduction in Bahasa Malaysia, this course helps participants with the creation, organization, maintenance, use, retrieval and disposition of
records to promote efficiency and productivity in the organization.

PRODUCTION PLANNING AND CONTROL

DATE: JUNE 05 - 06, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
In the present challenging business environment with global market fluctuation and change of customers’ preferences, it is essential to
have in depth knowledge and understanding of production control, planning and scheduling to reduce the overall manufacturing costs and
thus improve productivity. This course will enable participants to develop skills in viewing and analysing customer forecast information, use
suitable techniques to capture precise production capacity, select appropriate material procurement method and inventory control, and
study world top business gurus’ concept and their application for optimal operations ow control and production system.

TEKNIK-TEKNIK PENYELENGGARAAN EFEKTIF UNTUK JURUTEKNIK

DATE: JUNE 05 - 06, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Techniques are expected to perform efficient troubleshooting, do proper preventive maintenance, control the usage of spare parts, and
possess good maintenance etiquette. Conducted in Bahasa Malaysia, this programme is designed to provide best known methods that
every maintenance personnel should be equipped with.

WORKPLACE INTERPERSONAL COMMUNICATION SKILLS: ONLINE

DEVELOPING EFFECTIVE RELATIONSHIPS
DATE: JUNE 05 - 06, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
When we say the word, “communication,” what do you think of? Many people will think of the spoken word. People who are hearing
impaired, however, might think of sign language. We’ve all met that dynamic, charismatic person that just has a way with others, and has a
way of being remembered. This course is designed to help delegates develop effective and polished interpersonal skills. It helps the
delegate develop the skills required of liaising and networking with stakeholders. It helps delegates develop the skills which enable them to
establish effective relationships. It also focuses on minimizing interpersonal conflict. Lastly, it enables delegates to develop effective teams.

SOURCING SKILLS & DEVELOPING SAVINGS PLAN FOR ONLINE

PURCHASERS
DATE: JUNE 05 - 06 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Realizing cost reductions will always be one of the procurement function's top priorities, regardless of the industry, company size, or level
of procurement discipline maturity. Significant savings and other advantages can result from procurement efforts. A cost maverick purchase
decrease of between 5 and 10% for large enterprises can easily result in savings of millions of dollars. Therefore, cost and price analysis in
procurement has a significant impact on a company's profitability.

MEASUREMENT SYSTEMS ANALYSIS (MSA)

DATE: JUNE 10 - 11, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
MSA course explains about the reliability of measurements systems. When data is collected there is an issue about its precision and
accuracy. This is especially important when the data is to be used for analysis like experiments or improvement activities. The course
teaches participants how to access the adequacy of a measurement. It provides overall outlook over sources of inadequacy if it is relatively
large. Knowing the source of inadequacy will allow improvement be carried out to improve the measurement systems.

CUSTOMER RELATIONSHIP MANAGEMENT AND EXCEEDING ONLINE

EXPECTATIONS
DATE: JUNE 10 - 11, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
In today’s challenging environment, it takes 5 times more effort, time and money to get new customers than to maintain existing ones.
Therefore, the customer relationship initiatives must be carefully planned and consistently supported in order to drive customer retention,
cost reduction and higher profitability. This programme will help the company to relook at their current customer relationship practices,
developing and innovating new service ideas and implementing these new ideas.

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June 2024

MEMBINA PASUKAN KERJA YANG DINAMIK DAN PROSES

PENYELESAIAN MASALAH
DATE: JUNE 10 - 11, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
When team members’ want to get better at dealing with day-to-day issues, employees can achieve much more when they solve problems
and make decisions together. By developing problem-solving skills, employees can improve their ability to get to the bottom of complex
situations. And by refining their decision-making skills, you can help them work together maturely, use different thinking styles, and commit
collectively to decisions. Through the coursework, you will learn about and practice team building, team management and the individual’s
role within the team.

DISCOVER USEFUL FUNCTIONS & FORMULAS IN MICROSOFT EXCEL ONLINE

DATE: JUNE 11, 2024
FEES *FMM MEMBER: RM 540.00 *NON-MEMBER: RM 700.00
This in-depth, one-day course provides you with the knowledge of using formulas and functions in your daily work as well as the ability to
expand your Microsoft Office Excel knowledge. There are numerous new tips you will learn irrespective of the Excel version you use and
you will be armed with the knowledge to provide a logical solution.

ISO 9001:2015 QMS INTERNAL AUDITING

DATE: JUNE 12 - 13, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
This course provides participants with the knowledge and skills in Internal Quality Auditing. The setting up of an Internal Quality Audit
Team, principles and procedures for carrying out quality auditing will also be provided.

BUILDING DYNAMIC HUMAN RESOURCE ASSISTANTS / CLERKS

DATE: JUNE 12 - 13, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Employees are the most important asset of an organization and will lead an organization to gain competitive advantage. The human
resource function serves as a change agent for the organization. The human resource assistants deal with all employees in their daily
routine and thus contribute to the human resource department as a whole.

PRACTICAL GUIDE IN PREPARING AND MAINTAINING FULL SETS OF

ACCOUNTS
DATE: JUNE 12 - 13, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
This programme enables participants to understand bookkeeping and how to prepare a full set of financial statements, whilst understanding
accounting principles and standards governing them.

PRODUCTION EFFICIENCY THROUGH CONTROLLING THE PARAMETERS

HANDLING
DATE: JUNE 12 - 13, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Analysing machine variables and their records is essential for detecting deviations in the production process, machine downtime and
avoiding the manufacture of defective units. Define the set of variables that affect production and monitor machine parameters such as
temperature, pressure or current in real-time. Configure as many manufacturing parameters as SPEC need and link them to the
corresponding machines.

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 July 2024

MICROSOFT EXCEL: TIPS, TRICKS AND SHORTCUTS

DATE: JULY 10, 2024
FEES *FMM MEMBER: RM 648.00 *NON-MEMBER: RM 810.00
This course is created to help you Master Time Saving Excel Keyboard Shortcuts, Tips & Tricks to improve your productivity Using real
world examples. Using excel keyboard shortcuts, tips & tricks will save you tons of time and increase your productivity.

KEMAHIRAN PENYELIAAN LANJUTAN

DATE: JULY 10 - 11, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Provide participants with knowledge, skills and practical approach to handle the finer skills of supervisory management and to be inspired
and motivated for effective supervision.

ISO 14001:2015 EMS INTERNAL AUDITING

DATE: JULY 10 - 11, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The course will enable a participant with knowledge on the International Standard requirements and applicable legal requirements to
conduct an internal audit accordingly. Emphasis will be on auditing for conformity, relating non-conformity to the best/closest clauses of the
Standard &/ organizational requirement(s), and/or relevant applicable legal requirements. Participants will be practicing on how to write
objective and direct non-conformity reports and learn hhow to verify responses and close each case accordingly.

EFFECTIVE CONTRACT PREPARATION & MANAGEMENT ONLINE

DATE: JULY 10 - 11, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
A contract that is well-written, comprehensive, and covers all bases is essential for companies because it guarantees a smooth
implementation and prevents legal problems. The trainees will be able to comprehend the significance of considerations to take into
account during contract discussions, significant elements of contracts, and the process of reviewing salient terms and conditions with the
knowledge and skills they have learned by the end of the training programme.

CHEMICAL MANAGEMENT AND HANDLING TECHNIQUES

DATE: JULY 15 - 16, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The use of chemicals in developed and developing countries have been increasing signifi-cantly during the past three decades. It is no
doubt that chemicals will continue to play an important role in the arena of industries. However, these chemicals will pose danger in cases
where we are not able to manage them properly. The aim of this training is to educate the participants on management of chemical safety
including the proper manner of handling chemicals. This training will also expose the participants on the requirement of chemical safety as
per Occupational Safety and Health Act and Regulations.

MEASURE PROCESS PERFORMANCE OBJECTIVELY

DATE: JULY 15 - 16, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The goal when working on a process is for the process to perform at par with expectation or beyond. Process owner should be sensitive to
a gap if it exists between current performance and set target. Relatively small gap either on higher side or lower side is natural to the
process. But large negative gap or positive gap must be attended quickly as it signals serious process issues. Generally there are many
different kinds of processes and their performance can be measured in many different ways. This course explains the right and meaningful
metrics to use for every case. It also explains the right measuring techniques to get adequate measurement in terms of accuracy and
precision.

OCCUPATIONAL FIRST AID SKILLS AND CPR

DATE: JULY 15 - 16, 2024
FEES *FMM MEMBER: RM 756.00 *NON-MEMBER: RM 864.00
Prevention is still one of the best methods against accidents at the workplace. However, even the best preventive efforts sometime fail and
it is therefore prudent to prepare for such eventualities. It has been shown that proper initial handling of the accident victims contributes
significantly to the final outcome and often determines if a life could be saved. This programme will impart the basic practical knowledge of
first aid and it includes a session on cardiopulmonary resuscitation (CPR).

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July 2024

COMPETENCY BASED FORKLIFT DRIVING SKILLS

DATE: JULY 17 - 18, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
Conducted in Bahasa Malaysia, this course emphasises on both theory and practical aspects of safe forklift driving. This aims to sharpen
the skills of forklift drivers and enable them to become better and safer drivers. A practical examination will be conducted at the end of the
course to gauge their driving skills.

PRACTICAL HUMAN RESOURCE MANAGEMENT SKILLS

DATE: JULY 17 - 18, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The role of the human resources continues to evolve, matching the pace of today’s rapidly-changing business environment. In addition to
the human resources department, each manager or supervisor has responsibility for personally handling a variety of issues that arise within
their workforce from performance issues to personal issues. This course is designed to give you the fundamentals of human resources to
better prepare you for the challenges you will face in today’s workplace.

THE 8-STEP SELLING SYSTEM ONLINE

DATE: JULY 22 - 23, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
In the present challenging environment, the continuous change of customers’ preferences and the introduction of new products, every
salesperson must keep themselves updated, equip themselves with new selling skills and having the right attitude in order to create a
competitive edge over their competitors. As such, this programme seeks to enhance the attitudes, skills and knowledge of salespersons
and create awareness of new techniques in selling.

PRACTICAL GUIDE TO ELECTRICAL WIRING, INSPECTION,

TROUBLESHOOTING AND REPAIRING
DATE: JULY 22 - 23, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
A good writing system must fulfil the statutory requirement such as safety regulation, IEE wiring regulations, protection against electrical
shock, direct and indirect contact, and thermal effects, under voltage and residual current device and protective measures. This programme
is designed for all those involved in maintaining and troubleshooting electrical wiring systems Indicators (KPIs).

LETTER OF CREDIT (LC) ONLINE

DATE: JULY 22 - 23, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Banks play important role in facilitating and financing international trade transactions thereby leading to the growth of overall economy. One
of the trade facilities offered by banks to importers is Letter of Credit, which greatly facilitate the importers as well as exporters as payments
are secured. With the understanding of various types of Letters of Credit, with its discrepancies, amendments and the various sanctions,
importers and exporters would be able to select which Letter of Credit is suitable for their businesses.

MATERIALS MANAGEMENT, INVENTORY ANALYSIS & CONTROL

SYSTEM
DATE: JULY 22 - 23, 2024
FEES *FMM MEMBER: RM 918.00 *NON-MEMBER: RM 1,080.00
Material and inventory management or control refers to the management of idle resources which have future economic value. Alternatively,
inventory may be defined as usable but idle resources that have economic value. Inventory analysis is one important aspect of the total
management of an enterprise. It is ultimately the responsibility of the top management to achieve trade-offs among marketing, finance,
production and other functions so as to obtain as far as possible, an optimized and relatively balanced trade off so as to maximize the
overall performance of the enterprise be equipped with.

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 July 2024

ACCIDENT AND INCIDENT INVESTIGATION, RECORDING AND

REPORTING (NADOPOD)
DATE: JULY 29 - 30, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Accidents and hazards to health represent costly factors in the work environment and must be guarded against constantly. However, during
everyday activities, we do not give any thought to the possibility of accidents in the work stations. More than two million workers die each
year through work-related accidents and diseases. This figure does not account for injuries which are chronic and acute in nature.
Significant number of occupational deaths and accidents could have been prevented if organizations use the best accident prevention
strategies and practices. Accident investigation skill and ability is one of the best tools that management or a safety practitioner can have at
his command. It does not only investigate an accident but it prevents reoccurrence of such accident.

EMOTIONAL INTELLIGENCE IN LEADERSHIP: DRIVING BETTER ONLINE

PERFORMANCE
DATE: JULY 29 - 30, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Emotional intelligence describes the ability to understand one’s own feelings which is vital to being an effective and high-performing
member of any team. It also provides great insight on how emotion influences motivation and behaviour. The concepts of emotional
intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985. Focusing on
managing your emotions under pressure, participants will gain a better understanding of self-management and self-awareness by learning
how to manage your emotional brain in your most difficult moments. This in turn will give them better insight and control over their actions
and emotions. With a greater understanding of emotions participants will experience a positive impact on their professional and personal
lives to make their job and career more effective, satisfying, and successful.

LEAN TIME MANAGEMENT FOR OPTIMUM PERFORMANCE

DATE: JULY 29 - 30, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Did you know that time and Industrial Engineering are highly interrelated? In addition, did you know that the best manufacturing system in
the world also highly emphasizes on time? Time management is what determines an individual and also a business’ success. This course
is all about how you manage or accomplish your activities and achieve your goals based on the amount of time you have and still make
time for yourself which is a vital skill. You will learn how does lean tie into time management to optimize not only your productivity and
efficiency at work but also to manage your personal time. This is not the usual and ordinary time management training.

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August 2024

TRAINING NEEDS ANALYSIS AND TRAINING EVALUATION

DATE: AUGUST 05 - 06, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Although the training needs assessment is essential for effective efforts, this important component of training and development is often
ignored. An effective analysis of training needs assess the needs of individuals and matches these needs to organizational objectives. This
allows the organization’s management to agree and implement coordinated, cost-effective and cohesive training programme. Upon
completion of the workshop, participants will be able to prepare, initiate and conduct a company-wide training needs analysis and evaluate
its effectiveness for their respective companies.

SCIENCE & ART FOR MANUFACTURING IMPROVEMENT VIA ONLINE

SIMULATION
DATE: AUGUST 05 - 06, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Simulation comprises an indispensable set of technological tools and methods for the successful implementation of digital manufacturing,
since it allows for the experimentation and validation of products, process and system design and configuration. Especially in today’s
turbulent manufacturing environment, which is affected by megatrends such as globalization and ever-increasing requirements for higher
degree of product customization and personalization, the value of simulation is evident. This programme investigates the major milestones
in the evolution of simulation technologies and examines recent industrial and research applications and findings.

INSPEKTOR QC/QA YANG BERKESAN

DATE: AUGUST 12 - 13, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Quality Control and Quality Assurance Control are considered as critical process in manufacturing today. The QA/QC function plays a vital
role in ensuring that the customer receives defect free products in the end. To achieve this, it is critical for the organization to have a pool
well-trained and highly-skilled QA/QC team who are not able to detect problems but also able prevent problems from occurring in the first
place. To be in competitive edge, organization must empower the QA/QC personnel to involve actively in the yield improvement activities
via QC circles to identify the quality issues and look for opportunities to improve the situation.

PENGURUSAN PEKERJA YANG BERKESAN ONLINE

DATE: AUGUST 12 - 13, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Employee management is your first concern if you are a supervisor or manager at work. Effective management and leadership of
employees allow you to accomplish your goals at work. Effective employee management and leadership allow you to capitalize on the
strengths of other employees and their ability to contribute to the accomplishment of work goals. Successful employee management and
leadership promote employee engagement, employee motivation, employee development, and employee retention.

SHARPENING YOUR PURCHASING MANAGEMENT SKILLS

DATE: AUGUST 12 - 13, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Managing the purchasing department of the 21st Century is not an easy task. Today's global economy makes the purchasing function
increasingly complicated. In this course, we will explore how to manage the various suppliers that may be located thousands of kilometres
from your plant while achieving real cost savings. Furthermore, we will discover how the purchasing department fits in the overall function
of the supply chain operation. Lastly, we will cover how the purchasing department should be managed properly to achieve all of its Key
Performance Indicators (KPIs).

ROOT CAUSE FAILURE ANALYSIS FOR MAINTENANCE

DATE: AUGUST 14 - 15, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
This session provides a detailed approach to solve maintenance and technical problems in a root-cause manner. Various tools will be
taught to participants on how to apply these tools to solve any maintenance related problems.

MANAGING DISCIPLINARY PROCEDURES AND COUNSELLING SKILLS

DATE: AUGUST 14 - 15, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Workplace grievances may occur as long as there is an employer-employee relationship. Anything that can be deemed as unfair treatment
to the employees can be classified as grievances. When grievances are not identified and handled amicably, employee morale can be
affected, leading to lower engagement level and productivity, and higher attrition as employees lose confidence with the leadership.
Disciplinary action is sometimes necessary so that employees who infringe on workplace rules recognize personal and team
accountabilities, which would groom them into true professionals. Grievance handling and disciplinary actions are both challenging aspects
of people management, but it has got to be done when the need arises.

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 August 2024

ROOT CAUSE ANALYSIS FOR PROBLEM SOLVING

DATE: AUGUST 14 - 15, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
How many times do you think that you have solved a problem only to have it come back to haunt you again and again? When the same
problem occurs again and again after you think you have fixed it, there is a good chance that you only addressed the symptoms and did not
get to the root cause of the problem. Root cause is a factor that caused non-conformance and should be permanently eliminated. Using a
systematic approach for identifying and responding to a root cause is so crucial so that they are less likely to occur in the future.

COSTING MADE SIMPLE FOR PLANNING AND CONTROL USING

EXCEL
DATE: AUGUST 14 - 15, 2024
FEES *FMM MEMBER: RM 918.00 *NON-MEMBER: RM 1,080.00
This course is designed to provide participants with sound understanding of costing principles, methods and practices. This would help
determine the best method to apply cost to materials, department overheads and production units in order to better determine efficiency
and profits of an organization.

MICROSOFT EXCEL - ADVANCE LEVEL

DATE: AUGUST 19 - 20, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
This advance Excel training course is designed to provide a comprehensive understanding of the advanced features of Excel, and how to
master them to fulfil various complicated tasks.

ESSENTIAL FACTORY MANAGEMENT AND OPERATION

DATE: AUGUST 19 - 20, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Current trends in terms of technological innovations and globalization in the manufacturing industry have completely changed the game
plan of managing an operation. Key areas such as plant leadership, strategy planning and cascading, budgeting and cost management,
work force engagement and driving the day-to- day execution plan are considered some of the critical skills needed to continuously align
the dynamic business environment. In order to achieve this, the business unit leaders are required to constantly upgrade their skills to
better manage the available resources and stay competitive in the marketplace to assure organizational growth and prosperity.

BUSINESS LOAN PROPOSAL TO BANKS AND COMPUTATION OF ONLINE

COMPANY’S WORKING CAPITAL REQUIREMENT AND TERM LOAN
DATE: AUGUST 19 - 20, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Company should be able to prepare a business loan proposal incorporating the computation of its working capital requirement and long
term loan based on its Balance Sheet and Profit and Loss Account and Projected Sales. As such company would be able to gauge the
Working Capital Requirement (short-term) and Term Loan (long-term) Requirement to match with the appropriate banking facilities
(Financing).

EFFECTIVE SAFETY AND HEALTH COMMITTEE

DATE: AUGUST 19 - 20, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The ‘Occupational Safety and Health Act, 1994’ has made it mandatory for workplaces with forty or more employees to have a ‘Safety and
Health Committee’. Following that, the “Occupational Safety and Health (Safety and Health Committee) Regulations 1996” was
promulgated and they had been enforced effective January 1, 1997. With this enforcement, employers are required to establish a Safety
and Health Committee in accordance with these regulations.

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September 2024

WHY-WHY PROBLEM ANALYSIS

DATE: SEPTEMBER 09, 2024
FEES *FMM MEMBER: RM 594.00 *NON-MEMBER: RM 756.00
The Why-Why Analysis is one the problem-solving technique used to find root cause(s) of a problem. Solving problems from an immediate
cause is easy, but it does not last long as the cause of the immediate cause is not analysed to its earlier roots and tackled. This training
teaches the systematic way of understanding the problem, and then zooms in towards its most likely real cause(s). In doing the Why-Why
Analysis, it is important to learn the technique of asking to surface the next level of cause of problem. Asking wrongly will result in going to
wrong direction of problem causes and there will be wrong or no solution.

PENYELIA SEBAGAI PENGURUS ‘PRODUCTION’ DAN KUALITI ONLINE

DATE: SEPTEMBER 09 - 10, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Supervisors are the most important link in the management chain of any business enterprise. Today, the task of supervising has become
more complex with the role of being the bridge between management and employees. To meet this demanding challenge, supervisors are
often required to function as collaborates and consensus builders besides running the day-to-day production operations while maintaining
quality of output.

EFFECTIVE PEOPLE MANAGEMENT

DATE: SEPTEMBER 10 - 11, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
This course will provide supervisors with the skills they require to monitor performance at every stage of a process. This ensures that
workers receive fair treatment and guidance toward achieving success. Managing people effectively is crucial for an organization success
as people are the key drivers in moving an organization forward. If people fail, the organization will vanish. Thus, this course is so important
for any organization that has people.

MANAGING THE PURCHASING DEPARTMENT EFFECTIVELY ONLINE

DATE: SEPTEMBER 11 - 12, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Purchasing is a dynamic and managerial process, which serves as a strategic function. It is a general recognition that purchasing and
supply activities contribute in a significant way to the success of failure of an organization. Organizations employing leading edge
approaches to the management of a purchasing department are putting into practice the integrated role for purchasing.

PROFESSIONAL OFFICE ADMINISTRATION FOR EXECUTIVES ONLINE

DATE: SEPTEMBER 11 - 12, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
This is an exciting and interactive programme designed to provide office administrators, supervisors of clerical and executives the
opportunity to review and develop the interpersonal and professional administrative skills they need to do their jobs effectively, thereby
contributing to their own, their boss’ and their organization’s success. This course gives essential and in-depth practical techniques that will
enable you to excel at your workplace. In this course, you will learn multi-disciplinary best practices such as how to be a better business
writer and a master communicator. This course also focuses on the importance of providing exceptional internal and external customer
service and the impact of doing this. Moreover, you will thoroughly have the chance to discuss the effects of stress at the workplace and
ways to turn stress to an advantage. You will also learn how mastering your effective usage of time will inevitably enhance your productivity
and lower your stress level. Another topic you will delve into is organizing and running an effective and professional meeting. Finally, you
will learn in detail, how you can improve your phone handling capabilities.

UNDERSTANDING CALIBRATION CERTIFICATE

DATE: SEPTEMBER 12, 2024
FEES *FMM MEMBER: RM 594.00 *NON-MEMBER: RM 756.00
This one-day training aims to enhance the understanding of certificates issued out by calibration laboratory to their customer. In compliance
to ISO 9001 and other Quality Management Systems, organizations sends out their measuring instruments out for calibration to ensure the
traceability of their measurement to the SI units. This training will help organizations to understand services that were provided for their
equipment. Some key competency includes traceability, calibration methods, understanding the calibration interval and calibration point
selection. Organization can benefit by leveraging their position as customer to customize the calibration that t best their purpose.

DATA CRUNCHING WITH PIVOT TABLES + POWERPIVOT

DATE: SEPTEMBER 12, 2024
FEES *FMM MEMBER: RM 648.00 *NON-MEMBER: RM 810.00
This advanced Pivot Tables and PowerPivot course is designed for those who want to use more complex functionality of Pivot Tables
within Excel, including the PowerPivot add-in which allows you to import millions of rows of data from multiple data source into a single
Excel workbook, create relationships between heterogeneous data, create calculated columns and measures using formulas, build
PivotTables and PivotCharts, and then further analyse the data so that you can make timely business decisions without requiring IT
assistance.

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 September 2024

HOW TO CONDUCT AN EFFECTIVE DOMESTIC INQUIRY

DATE: SEPTEMBER 19 - 20, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Misconduct is a wrongful act and when reported, it remains an allegation until proven. The Company has to prove the misconduct on a
balance of probabilities. In order to ensure disciplinary action is carried out properly, it is of utmost importance that the Domestic Inquiry
(DI) is properly conducted.

ESSENTIAL WRITTEN ENGLISH MADE EASY FOR OFFICE AND

OPERATIONS STAFF
DATE: SEPTEMBER 19 - 20, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
This course will enhance the competency in communication within the business context. Participants will practice the appropriate use of
written English in situations commonly encountered in business environment.

ELECTRICITY AND TROUBLESHOOTING WORKSHOP FOR

TECHNICIANS
DATE: SEPTEMBER 23 - 24, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
This electricity and troubleshooting course provides a foundational understanding of how electricity works in commercial and industrial
settings. In this course, participants are immersed in basic practical, real examples that illustrate basic electricity circuits and
troubleshooting in their plants and facilities. Participants will learn how to use electrical test equipment in their everyday jobs before moving
on to an in-depth discussion about electrical components, where and how these components works, and their purposes within electrical
systems. The goal is to teach participants how to reduce equipment downtime, improve overall efficiency and safety, and fix problems when
responsible for electrical troubleshooting at the workplace.

WAREHOUSE AND STORAGE MANAGEMENT: IMPROVING

EFFICIENCY AND MINIMISING COST
DATE: SEPTEMBER 23 - 24, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Warehousing is an integral part of every logistics system that plays a vital role in providing a desired level of customer service at the lowest
possible total cost. Numerous factors should be taken into account in managing a warehouse such as the warehouse such as the
warehouse design, storage method, packaging, material handling, manpower handling, administration and procedure, security and safety
factors and current issues in warehousing.

TEKNIK-TEKNIK MEMBERIKAN KHIDMAT PELANGGAN LIMA ONLINE

BINTANG
DATE: SEPTEMBER 23 - 24, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Customer service is a skill which can be learned and mastered through practice and persistence. During this workshop we introduce
delegates to the core principles of customer services. By employing these values and adopting the correct attitude, delegates will be able to
handle the vast majority of customer interactions with ease no matter how unusual or complicated they are. This programme will be
conducted in Bahasa Malaysia.

ESTABLISHING AND MAINTAINING A DOCUMENTED INFORMATION

SYSTEM ACCORDING TO ISO 9001:2015 QMS REQUIREMENT
DATE: SEPTEMBER 23 - 24, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The participant is worked with a series of assignments geared towards real-life situations with respect to non-conformities and non-
conforming situations. The proper and correct technique of writing these quality-related documentation are nurtured into the participant’s
repertoire of abilities in practical operational reporting. Special focus will be made onto decision making from factual aspects.

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October 2024

ENHANCING WORKPLACE PRODUCTIVITY USING THE 7S

METHODOLOGY
DATE: OCTOBER 07 - 08, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
In this workshop, using the simple methodology of 7S, you will learn how to build a culture of continuous improvement and empowerment
throughout your company. Although conceptually simple, implementation of the 7S’s often becomes a real challenge as you work to
introduce areas of autonomous team decision making and continually expand/develop them as the team member’s knowledge and skills
mature. In addition, it also helps build a vision of workplace transformation, team development and visual standardization shared by all
employees.

HIGH IMPACT LEADERSHIP

DATE: OCTOBER 07 - 08, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Getting people to take actions and achieve results are easy. However, are they producing results that are extraordinary? The fundamental
concept of creating extraordinary results lies in the increased awareness of own attitudes and belief systems as leaders and cascaded to
other people. This programme is about getting extraordinary results through the people you lead by creating a positive shift from self-
limiting beliefs to a world of new and exciting possibilities. This programme also focuses on the process of discovery where you learn to
push your limits and narrow the gap between current results and potentially what you can achieve.

PRODUCTION CAPACITY PLANNING ONLINE

DATE: OCTOBER 07 - 08, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
A thorough understanding of the underlying concepts of managing production capacity as the scarce resources has been viewed as one of
the critical organisational competitiveness tool. It involves the function of planning, establishing, measuring, monitoring, and adjusting levels
of capacity to best suit the current available internal resources in order to match with the market demand. The ultimate goal of capacity
management is to ensure customers order fulfilment with highest level of focus on quality, delivery and cost, while keeping the operational
activities productive cost wise.

COMPLETE GUIDE TO PREVENTIVE MAINTENANCE

DATE: OCTOBER 09 - 10, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
This course provides a companywide planned maintenance system by covering a series of methods and approaches to ensure that
equipment are always able to function so that production is never interrupted. It involves the cooperation of the equipment and process
support personnel, equipment operators and the equipment supplier.

FINANCIAL MODELLING USING EXCEL FOR BUDGETING AND

ACCOUNTING ANALYTICS
DATE: OCTOBER 09 - 10, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
Today's business managers are required to make day-to-day decisions at the operational and project levels. Making the right decisions will
maximize the organization's value and improve the performance of its operations. As a result, operations managers and executives need to
understand the financial aspects of business performance besides dealing with technical information. Managers and executives will use
their new financial knowledge to make better decisions. This course covers key elements of financial analysis, budgeting and the 'know-
how' of financial forecast.

EFFECTIVE AND STRATEGIC BUSINESS BRANDING ONLINE

DATE: OCTOBER 09 - 10, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
As you can see, branding accomplishes much more than simply improving the appearance of your company. Strong branding plan should
be developed if you want business to flourish in a steady, forward-thinking manner. The fundamentals and concepts of brand management
and marketing are thoroughly covered in this course. Discover how to employ information, pictures, and user involvement to efficiently
reach your target audience. Start taking this course right away to give your company a strong physical and online presence.

KAIZEN FOR COST REDUCTION

DATE: OCTOBER 10 - 11, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
What is the meaning of Kaizen? How can Kaizen help tremendously in cost reduction? Why is Kaizen so important for productivity
improvement? How do we increase value in our production? Come and explore our dynamic class with plenty of real shop floor examples
and ideas of making Kaizen happen in your workplace which will definitely help you to reduce your cost. Kaizen has become so important
to keep costs low in all businesses today such as the airline industry, government agencies, service industries, courier industry, fast food
industry and definitely the manufacturing industry. This course will be an ‘eye-opener’ for many to initiate Kaizen activities for cost
reduction. You will learn practical ways of making your Kaizen successful and effective.

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 October 2024

7 ALAT QC DAN PERLAKSANAAN QCC

DATE: OCTOBER 14 - 15, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
This is a hands-on training programme designed to impart the skill to use the 7QC tools to solve quality problems and undertake
improvement projects. Conducted in Bahasa Malaysia, participants will also learn the Quality Control Circles (QCC) philosophy and
methodology. Use of PDCA system will be emphasized.

MICROSOFT POWERPOINT - INTENSIVE LEVEL

DATE: OCTOBER 14 - 15, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
PowerPoint uses a graphical approach to presentations in the form of slide shows that accompany the oral delivery of the topic. This
programme is widely used in businesses and is an effective tool when used for meetings and training purposes. It is one of the simplest
and number one programme used worldwide for presentations. Anyone can create stunning presentations that look like they were designed
by a professional.

KEPIMPINAN BERKESAN: MENGHINDARI 10 KESALAHAN SEBAGAI

KETUA PASUKAN
DATE: OCTOBER 16 - 17, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
It’s often said that mistakes provide great learning opportunities. However, it’s much better not to make mistakes in the first place! In this
training, we’re looking at 10 of the most common leadership and management errors, and highlighting what you can do to avoid them. If
you can learn about these here, rather than through experience, you’ll save yourself a lot of trouble as a leader.

COMPETENCY BASED FORKLIFT DRIVING SKILLS

DATE: OCTOBER 16 - 17, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
Conducted in Bahasa Malaysia, this course emphasises on both theory and practical aspects of safe forklift driving. This aims to sharpen
the skills of forklift drivers and enable them to become better and safer drivers. A practical examination will be conducted at the end of the
course to gauge their driving skills.

HOW TO EFFECTIVELY CONDUCT AND MANAGE PERFORMANCE ONLINE

DISCUSSION AND REVIEW
DATE: OCTOBER 16 - 17, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Yearly performance reviews are critical. Organisation's are hard pressed to find good reasons why they can't dedicate an hour-long
meeting once a year to ensure the mutual needs of the employee and organization are being met. This is a comprehensive training to
improve appraisers’ performance management techniques.

CHEMICAL SPILLAGE AND CONTROL

DATE: OCTOBER 17, 2024
FEES *FMM MEMBER: RM 594.00 *NON-MEMBER: RM 756.00
The programme underlines the roles of the employer and employee in sustaining a high level and upholding the safety culture in the
organization. The accidental spillage of chemical at work place is important. A chemical spill is defined as an uncontrolled release of a
hazardous chemical, either in the form of a gas, liquid, or solid. The waste/spill generated that is hazardous has to be managed and
disposed as outlined under the Environmental Quality Act 1975.

SECURITY: INTERNAL INVESTIGATIONS FOR INDUSTRIES ONLINE

DATE: OCTOBER 21 - 22, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The process of investigations course provides a good insight on what to do when a loss report or incident is reported in an industrial
environment. It provides appropriate step by step actions with aim to prevent such occurrence in the work place. The processes provided
will be similar to problem solving techniques used to solve any quality or productivity issues. Hence such knowledge can also be used to
investigate any issues in an industrial environment. The course further provides knowledge on the legal aspects related to investigations
and also on the final preparation of a report or presentation for management.

PROCUREMENT ETHICS ONLINE

DATE: OCTOBER 21 - 22, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Procurement rules and policies are all about compliance and application. However, it is the integrity of the people that matters most and it is
imperative that they do not partake in activities which are “blurred”. This course provides insights into the procurement frauds cases that
occurred due to the compromising of personal integrity and procurement ethics for personal gains. We will identify the red flags to prevent
and detect the possible intentional frauds. This will set the participants on their way to improve their procurement operations and succeed
at the strategic level of procurement.

37
November 2024

PEMBENTUKAN KERANI YANG CEMERLANG

DATE: NOVEMBER 04 - 05, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The clerical staff plays a crucial role to assist a manager in the daily routine work flow. Their role and responsibilities helps to keep the
department well organized, efficient and effective. They also need to work closely with all other departments internally and deal with
external organization / corporate entities. This course is designed to help participants understand their roles / responsibilities and be a more
effective clerical and administrative staff.

ADVANCED COMMUNICATION AND INFLUENCING TECHNIQUE ONLINE

DATE: NOVEMBER 06 - 07, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
This course aims to expand deeper into many sources of miscommunication. It provides several easy-to-use soft skills techniques that can
be employed in establishing rapport with others, strengthening relationships and avoiding common conversational traps. The ability to
influence others is an incredibly important skill. Business environments can benefit from the existence of people who are well versed in the
art of influence since they can handle situations better, are more emotionally skilled and can mitigate conflicts or difficult situations quickly.

ESTABLISHING AND MAINTAINING A DOCUMENTED INFORMATION AND

APPLICABLE LEGAL REQUIREMENTS SYSTEM ACCORDING TO ISO
14001:2015 EMS INTERNATIONAL STANDARD
DATE: NOVEMBER 06 - 07, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
The course will enable participants to utilize the documented information control system already set up under ISO9001, or set up this
system, and also to generate the required necessary compilation of documented information which shall encompass procedures, flow-
charts, organizational and heirarchical charts, objectives and goals, and reports and records of checking and measurements. This shall
include references to applicable legal requirements and related areas of focus.

CHART WIZARD IN MICROSOFT EXCEL

DATE: NOVEMBER 07, 2024
FEES *FMM MEMBER: RM 648.00 *NON-MEMBER: RM 810.00
This course enriches you with more advance skills of charting which users tend to overlook. One will be a new Excel chart, the Waterfall
chart, also known as a cascade chart or a bridge chart. This type of chart illustrates how positive or negative values in a data series
contribute to the total, such as how income and expenses result in a net balance in your bank account.

MAINTENANCE AND TROUBLESHOOTING OF ELECTRICAL SUPPLY

CIRCUITS, RELAYS, CONTACTORS AND MOTORS
DATE: NOVEMBER 11 - 12, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
This course is specially designed for electricians, technicians and others in the electrical field who are directly or indirectly involved in the
operation, maintenance and troubleshooting of electrical installation in the industry. Participants will be equipped with the knowledge of
electrical circuits, relays, contactors and motors to strengthen and ensure the stability of the electrical power supply.

MENJANA PEMIKIRAN POSITIF DALAM PEMBENTUKAN PEKERJA

CEMERLANG
DATE: NOVEMBER 11 - 12, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Everyone has the choice to think negatively or to think positively. This course is designed to demonstrate the major advantages of the latter
and to show how to develop personal inbuilt positive mental attitudes for their own and for their organisations’ benefit. This workshop will
inspire you with new ways of thinking, will give you new perspectives, and will inspire new approaches to people and problems. This is a
practical and inspirational day, providing participants with tools and techniques to substantially enhance their performance, results, output,
credibility, health and overall well-being.

80/20 SALES AND MARKETING: GUIDE TO WORKING LESS AND

MAKING MORE
DATE: NOVEMBER 11 - 12, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
In current challenging environment, companies will need to think of different ways to increase their business revenue. This is done by
expanding into new markets or introducing new products. In other words, deliver maximum results using minimal resources. As such, the
sales and marketing’s roles in generating revenue growth are getting more critical. Therefore, it is imperative for companies to relook at
their business plans and use different strategies in driving the next growth. This programme is designed to provide the sales and marketing
team a framework in developing a comprehensive strategic plan, linking strategies with business goals by optimizing current resources. It
will also provide them with principles in effective executions and control of their strategies.

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 November 2024

RECRUITMENT - BEHAVIOURAL BASED INTERVIEWING AND HIRING

THE RIGHT TALENT
DATE: NOVEMBER 11 - 12, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Successfully recruiting the in demand and highly-skilled talents can test even the most experienced human resources professional.
Qualified candidates for in demand jobs know the balance of power is in their favour. However, you can shift the scales with the right hiring
strategies and interviewing skills. This training will enhance HR professional’ knowledge in behavioural based interviewing skills.

IDENTIFY AND ELIMINATE THE 8 WASTE IN MANUFACTURING FOR

PROFITABILITY
DATE: NOVEMBER 18, 2024
FEES *FMM MEMBER: RM 594.00 *NON-MEMBER: RM 756.00
How do we differentiate value adding and non-value adding activities? How do we increase value in our operations? Gemba is the place
where value is created, revenue is generated and where a process and product transformation occurs. Kaizen simply means continuous
improvement by eliminating waste which is ‘muda’ in ‘gemba’. Seeing the real place yourself is crucial to identify improvements and to be
profitable. By not seeing the real thing and experiencing it, we tend to implement the wrong solutions which are not suitable and waste
valuable resources with less can be made a reality if one is properly trained.

OCCUPATIONAL SAFETY AND HEALTH ROOT CAUSE ANALYSIS

DATE: NOVEMBER 18 - 19, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
More than two million workers die each year through work related accidents and diseases. This figure does not account for injuries which
are chronic and acute in nature. Significant number of occupational deaths and accidents could have been prevented if organizations use
the best accident prevention strategies and practices. Occupational safety and health root cause analysis is one the best tool that
management or a safety practitioner can have at his command. It does not only investigate an accident but it prevents reoccurrence of such
accident.

EFFECTIVE STOCKTAKING, VALUATION AND RECTIFYING ONLINE

SHORTFALLS / PROBLEMS
DATE: NOVEMBER 18 - 19, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
This course has been specially designed to help participants to conduct effective and proper counting of stock items in the
stores/warehouses to ensure accuracy of available stocks and also to investigate stock discrepancies effectively.

39
December 2024

BEHAVIOUR BASED SAFETY FOR SUPERVISORS AND MANAGERS

DATE: DECEMBER 09, 2024
FEES *FMM MEMBER: RM 594.00 *NON-MEMBER: RM 756.00
The industry with its many hazards has been having many accidents that caused serious injuries and fatalities. 80 to 85% of these
accidents were caused by Unsafe Acts of workers. Unsafe Acts of workers needs to be corrected at the bud and if it is not done at that
moment it would spread out to all other workers. Leaders, supervisors and managers have to be an example to the workers and stop all
Unsafe Acts at the start.

PENYELIAAN BERKESAN: MENGHADAPI 10 CABARAN UTAMA

DATE: DECEMBER 09 - 10, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Supervisors are often the front line for shaping employee engagement and productivity as well as overseeing compliance with workplace
polices. However, without the proper training, direction and oversight, supervisors may be more likely to take missteps in these areas.
There are 10 common supervision mistakes and this course will address what can be done to avoid them.

PROCESS QUALITY CONTROL: TROUBLESHOOTING AND

INTEPRETATION OF DATA
DATE: DECEMBER 09 - 10, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
In this programme, participants will learn data collection discipline – translating the voice of process from data interpretation and rectifying
the process problems internally and externally. Troubleshooting is important and unavoidable when something is not right in the process.
Troubleshooting can be made easy if we can interpret the data collected from the process. Focus starts from data collection technique and
discipline. We will be surprised how much information can be gathered from process data interpretation.

TIPS & TRICKS OF EXCEL VBA AND MACROS

DATE: DECEMBER 09 - 10, 2024
FEES *FMM MEMBER: RM 864.00 *NON-MEMBER: RM 1,026.00
Generally, the default features of Excel should be enough in most scenarios but in some cases you will want a more complex functionality
to perform advanced operations. To make this possible, Excel is accompanied by Microsoft Visual Basic, a programming environment that
allows you to use the Visual Basic Application (VBA) language to enhance the usefulness and functionality of a spreadsheet. This course
teaches usage of combination of Microsoft Excel and VBA to increase your productivity, adding power and flexibility to spreadsheets and
improve user interaction.

EFFECTIVE LOGISTICS MANAGEMENT AND COSTING ONLINE

DATE: DECEMBER 11 - 12, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Over the last two decades, the discipline of business logistic has advanced from warehouse and transportation management to the
boardroom of enterprise. Business logistics in today’s competitive environment includes all activities to move product and information to,
from and between members. The supply chain provides the framework for businesses and their suppliers who join in to bring goods,
services and information efficiently to the ultimate consumer. This course enables participants to learn the need of effective costing and
understand various components in logistic management.

ACHIEVING OPERATIONAL EXCELLENCE THROUGH LEAN

MANUFACTURING
DATE: DECEMBER 11 - 12, 2024
FEES *FMM MEMBER: RM 810.00 *NON-MEMBER: RM 972.00
Popularity known as Toyota Production System, lean manufacturing is seen as a systematic path to achieve the operational excellence
through a world class customer value-oriented performance. Fundamentally it requires a paradigm shift not only in the manufacturing black
box but the entire supply chain that deliver value to their customers by “doing more with less”. Lean journey is also designed to set dynamic
ground rules in ever changing competitive business environment while providing guidelines towards strengthening the manufacturing
fundamentals and people engagement skills.

40
IN-HOUSE
COURSES

FMM Institute Perak is able to tailor-make in-house courses to

suit individual company’s needs. Course outlines and objectives
are discussed with companies to customize the courses and the
facilitators will develop the training materials accordingly.
All in-house courses are offered under the HRD Corp Claimable.

TOP 10 POPULAR IN HOUSE COURSES CONDUCTED:

TITLE
Competency Based Forklift Driving Skills
Microsoft Excel - Basic & Intermediate Level
Microsoft Excel - Advance Level
Occupational First Aid Skills and CPR
Housekeeping Management at Workplace: 6S
ISO 9001:2015 Internal Quality Auditing
Understanding and Implementing ISO 9001:2015
Chemical Safety and Spillage Control
Hearing Conservation
Essential Supervisory and Planning Skills

41
CERTIFICATE &
EXECUTIVE
CERTIFICATE
Continuing professional education provides the opportunity
for the working personnel to gain the necessary qualifications
to upgrade themselves both professionally as well as for self-
development. This opportunity is made possible through FMM
Institute’s Certificate and Diploma courses in selected areas
of industrial and management skills.

1 FMM OCCUPATIONAL SAFETY AND HEALTH

COORDINATOR (OSH-C)
Small Medium Industries (SME) are currently getting attention due to issues related to
Occupational Safety and Health (OSH) as mass medias are continuously reporting various
accidents at the workplace which results in deaths. With the increased number of SME,
Malaysia is facing greater challenges to monitor OSH requirements, workers safety and
health issues. In the SME strategic plan 2020, Department of Occupational Safety and Health
(DOSH) target is to increase the number of OSH practitioners in Malaysia. Therefore, DOSH
take initiative to manifest competent OSH Coordinator, are representative of safety
practitioners in the industries to monitor OSH requirements. In line with the Strategy 6 SME
2020, to enhance the number of Occupational Safety and Health practitioner, each of SMEs
Company is required to appoint at least one employee as least one employee as a “ Trained
Person for Occupational Safety and Health Coordinator (OSH Coordinator)”.

2 FMM CERTIFICATE IN SAFETY AND HEALTH OFFICER

The OSH Act 1994 makes provisions for a competent person to be employed to act as a
Safety and Health Officer at the place of work. This course has been developed to prepare
participants to sit for the SHO Examination conducted by NIOSH. It equips participants with
legal knowledge pertaining to Occupational Safety and Health and be acquainted with
necessary know-how and techniques for performing various Occupational Safety and Health
activities.

3 FMM CERTIFICATE IN BOILERMAN

Specially designed certificate course to upgrade the skills and knowledge of Apprentice,
Boiler Assistants and other who are handling steam boiler and to enable them to prepare for
the Boilerman Grade 2/Grade 1 examinations conducted by Jabatan Keselamatan dan
Kesihatan Pekerjaan (JKKP).

42
CERTIFICATE &
EXECUTIVE
CERTIFICATE

4 FMM CERTIFICATE IN PRODUCTION PLANNING AND

CONTROL
Certificate in Production Planning and Control is specially designed for the professional
development of employees in the manufacturing sector. This programme will impart
participants with the concepts and tools of Production Planning and Control, Production
Scheduling and Measurement and how they are implemented at the manufacturing shop
floor.

5 FMM CERTIFICATE IN HUMAN RESOURCE MANAGEMENT

Specially developed with the aim to prepare HR personnel to manage the complexities as
well as to face the changing needs of the various industries in regards to Human Resource
Management. This programme will not only provide one with sound theoretical knowledge of
the subject matters but practical applications in the business environment. It keeps one in
pace with the ever changing business surrounding whilst achieving desired goals
successfully.

6 FMM CERTIFICATE IN WAREHOUSE MANAGEMENT

The programme is a professional development course to provide skills and knowledge in the
operations of the store and warehouse management in an organisation. This 5 days course is
specially designed for executives, officers, assistants and clerks who are involved in areas of
store and warehouse. It is also suitable for those who are planning to venture into this field
of specialisation.

7 FMM CERTIFICATE IN FACILITY MAINTENANCE

MANAGEMENT
It is a 5 days course is specially designed for general managers, facility managers/ engineers,
property/asset managers and engineers, supervisors, technicians and for those who are
involved in building maintenance. Programme focuses on cost optimization, developing
maintenance schedule and identify maintenance scope of work, gain knowledge of the legal
and other requirements for building and factories and more.

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 FMM INSTITUTE
199901000527(475427-W)

PERAK

GET
IN TOUCH
CONTACT US :
605 - 548 8660, 548 8550, 548 8770

www.fmm.org.my/Perak.aspx

[email protected]

No 1, Lorong Raja Dihilir, 30350 Ipoh, Perak

FMM Institute Perak public courses price and dates are accurate as at time
of printing.
FMM Institute Perak reserves the right to change the facilitator, date and to
vary / cancel the course should unavoidable circumstances arise. All efforts
will be taken to inform participants of the changes.
More courses may be added to this schedule from time to time. Please look
out for our individual brochures which will be sent to employers closer to
each course.
FMM Institute is registered with Pembangunan Sumber Manusia Berhad
(PSMB) as a Training Provider.

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