RHG MEP Standards v.4
RHG MEP Standards v.4
PM PROJECT MILESTONES
The Standards aim to provide the project team involved in the design, construction and renovation of RHG’s with sufficient
information to ensure that the project is executed in compliance with the RHG brands values. Everyone involved in the
construction and renovation process is expected to have read and understood these Standards. These Standards do not aim
to cover every single detail of the design and construction of RHG properties, but rather set out the minimum requirements
to be followed and are subject to the statutory regulations and requirements of local government, building control, planning
authorities, etc.
07.03.01.3. Copyright
These Standards, including the documents referred to, are a confidential and proprietary document supplied by RHG
following the agreement between the Owner and RHG. Any alteration to the content of printed material and unauthorized
copying of the contents is prohibited. This document may not be reproduced, disclosed, reproduced or distributed outside
the project team and the contents may only be copied and merged into documents which are being created to construct or
refurbish a RHG branded hotel by the Owners.
If the project is in an area not regulated by building codes, and/or the applicable codes do not adequately cover all aspects
of the work then RHG must be informed which codes are proposed to govern the design of the works. However, the
requirements of such proposed codes must as a minimum be in compliance with European Norms (EN). In addition, there
may also be a requirement to comply with NPFA regulations, in relation to fire protection issues, within certain locations due
to local market demands. All sprinkler installations are to be NFPA compliant.
07.03.01.5. Deviations
It is assumed that the Standards shall be complied with in their entirety. However, and only in particular circumstances
should the adoption of any Standard be considered inappropriate, or unfeasible, then prior permission to deviate from the
Standards must be sought from RHG by the Owner before any implementation of design or the works.
Only in the case of written request can alternatives be agreed to be adopted or for specific provisions to the Standards to be
omitted for the specific project. This is a case per case assessment and under no circumstances will this be interpreted as
being automatically applicable to any other project. All agreed deviations will be recorded within a signed off deviations
schedule that shall be used to track all agreed changes during the delivery of the project.
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HVAC (Heating and Air-conditioning)
02.01. General
The design of basic heating, ventilation, and air conditioning (HVAC) systems will vary widely due to the different climates in
which the properties are located and a suitable highly efficient and a sustainable air conditioning system that is best suited
to the location is to be designed by specialist. Agreed system to be designed and installed by qualified party as per
international codes, ASHRAE and RHG guidelines.
Hotel to be comfort cooled and heated by means of a 4-pipe ducted air/water system complete with chilled and hot water
coils where applicable as per yearly weather temperature changes. However, it is recognized that some properties may not
require cooling, some properties may only require winter heating and many others may require only cooling throughout the
year however the proposed approach will be agreed with RHG in line with local market.
In certain locations and subject to RHG D&T approval a VRV (Variable Refrigerant Volume) system can be considered where
the outdoor condensing units can be positioned to be visually and audibly isolated from the public. Type, configuration,
location and control of indoor fan-coil VRV components in guest rooms shall be approved by RHG. The VRV system shall have
a leak detection alarm that is linked to the BMS and indicates the specific location of leak so that minimum no. of guestrooms
needs to be evacuated. VRV system can be 2 or 3 Pipe system depending on the property and its location.
The room fan coil unit to be supplied with strainer, drain pan, fan with variable speed motor and to be mounted in guestroom
entrance lobby ceiling with easy access for maintenance and/or replacement. The position of FCU supply air to avoid blowing
directly on the bed. Coordinate supply grille and access panel with the Interior Design.
Demand Controlled Air Conditioning with use of occupancy sensors to provide automatic setback of design temperatures in
intermittently occupied rooms is to be provided.
All guestroom hot and chilled water supply pipes shall be thermally insulated from the service duct branch to the room
including the fan coil unit.
For administration offices cased type fan coil units with supply air from plant and mechanical extraction to be used.
PUA to have air handling units with heating/cooling coils and variable frequency drive. Air distribution through ceiling
diffusers supplied via ductwork.
Electrical motors for fans, hot and chilled water circulation pumps to comply with Eco-design Directive (2009/125/EC) which
includes EuP (Energy Using Products) and ErP (Energy Related Products) and must meet the energy efficiency index (EEI) of
less than or equal to 0.27 and IE3 quality standards. All fans and pumps over 5 kW(e) must be fitted with a variable frequency
drive (VfD or VsD).
Earthing – bonding: In the mechanical/technical rooms care shall be taken to evaluate the need of earth bonding of the
AHUs, cable management systems (cable basket trays, racks, etc.), incoming water steel pipes etc.
High Insulation coefficient needs to be considered for all plumbing (Hot, Cooled, Chilled Water) pipes to reduce energy losses.
Especially important in Resorts with more challenging weather conditions.
02.02. Plantroom/Shafts
In the design of plantrooms for equipment installation care is to be taken in ensuring sufficient space is allowed for easy
access for maintenance and replacement, with particular care in respect of any heavy items of equipment that may require
machine access for lifting in/out of position.
Ducts, riser shafts, etc. to be provided with easy access for maintenance and cleaning. An access duct accessible from within
the corridor is to be provided to all guestrooms for disconnecting and/or regulating the hot & cold-water supply connections
and other service valves. Install access panels where the equipment is hidden to provide access for maintenance. Avoid
placement of access panels in lobby areas and in restaurants. In case of hidden/not accessible equipment final requirement
for servicing to be agreed with RHG.
All access ducts to be lockable with approved “bit key” lock mechanism with universal key to allow access across property.
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Area Summer Winter
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A chiller management system (CMS) must be provided to control and monitor the mechanical and electrical services in the
chiller plant and will comprise field mounted data gathering panels, sensors and actuators.
Information on the system status, alterations to setpoints or schedules, and alarm annunciation must be available via
software application that must operate on a typical workstation PC.
The CMS can be part of the property’s BMS or can be a separate system.
Particularly for Resorts, the layout can be taken into consideration when designing the Cooling (and heating systems):
• Chillers (Heat pump type) for main buildings with heat recovery & recuperation for hot water. With variable speed
and variable flow chilled water control.
• VRF Inverter Type compressors for Villas, and small blocks with also heat recovery & recuperation for hot water.
• Due to extreme high humidity in some resort areas, due to RH (relative Humidity), it is very beneficial to collect all
condensation water from AC coils generated and to be reused for pools, irrigation, cleaning etc…
02.07. Bathrooms
The heating of the bathrooms should be designed together with guest room heating/cooling. Under floor heating mandatory
in extreme conditions in terms of overall comfort must be minimum 90x60cm adjacent vanity shower linked and controlled
individually in each bathroom by the BMS as per the corresponding technical description about the room functions.
For certain locations with extremely cold climate conditions, i.e., ski resorts, additional heating system, i.e., heated towel
rail, radiators, underfloor heating, etc. to be considered for guestrooms toilets to ensure guest comfort is maintained all as
agreed with RHG D&T.
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VENTILATION
03.01. General
All indoor units should be supplied with conditioned fresh air for mixing with room air. Each guest room to have a local,
automatically or manually controlled isolating duct damper with a minimum 20% open setting for ventilation control during
non-occupancy periods with all extraction via ducted toilet outlet which is correctly sized for room volume and velocity to
achieve low noise level as set out below. or to constantly achieve one air change per hour rate.
Provide enough ventilation to all areas of the hotel in accordance with the occupancy densities and percentage fresh air
volumes as specified by RHG D&T. Supply and extract to operate continuously.
Energy exchange between all central fresh air and extract air systems at a minimum, and other ventilation systems where
feasible, must be provided. (Heat Wheel, Horseshoe Coil etc.).
Provide separate air handling units for fresh air and extract to guest rooms, corridors, BOH, restaurants, bar, board rooms,
meeting rooms, ball rooms, kitchens and gyms, each individually monitored by a central control system. Some of the units
to these areas may be linked but only as agreed with RHG D&T.
Zone air handling units by type of occupancy, solar orientation and time of operation to allow shut down or Eco mode of
equipment when heating and cooling is not required.
Demand Controlled Ventilation and use of CO2 sensors for control of fresh air supply to variably occupied function areas
must be provided. Use of CO and smoke sensors must be provided to control car park ventilation. Variable speed kitchen
extract systems controlled by smoke and temperature sensors located in the exhaust hood must be considered.
Proper balancing and correct calibration of all sensors and controls is essential for a successful energy efficient installation.
Building envelope should be designed under positive pressure scenario however Kitchen, Laundry, Lockers, Toilets, Boiler
Rooms, etc. are only areas to be designed under negative pressure condition.
For aesthetic reasons linear diffuser grilles are to be used in PUAs unless technically not possible.
Earthing – bonding: In the mechanical/technical rooms care shall be taken to evaluate the need of earth bonding of the
AHUs, cable management systems (cable basket trays, racks, etc.), incoming water steel pipes etc.
03.02. Plantroom/Shafts
In the design of plantrooms for equipment installation care is to be taken to ensure sufficient space is allowed for easy access
for maintenance and replacement with particular care regarding any heavy items of equipment that may require machine
access for lifting in/out of position.
Ducts, riser shafts, etc. to be provided with easy access for maintenance and cleaning. An access duct accessible from within
the corridor is to be provided to all guestrooms for disconnecting and/or regulating the hot & cold-water supply connections
and other service valves.
All access ducts to be lockable with an approved bit lock mechanism all on single key type.
Outdoor ductwork is not to be used but when unavoidable provide accessibility (i.e., roof mounted systems) and insulation
(i.e., thermal, UV resistant weatherproof outdoor insulation).
03.03.1. Velocity
Air velocity to be controlled to limit any noise/vibration in the system. Coils must be selected for maximum air velocity of 2.5
m/sec. (cooling) and 4 m/sec. (heating).
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03.03.2. Sound Level
Total noise level arising from all simultaneously operating mechanical and electrical plant as well as regenerated
aerodynamic noise, whether it be duct borne, structurally transmitted or airborne, must be limited to the following levels:
Area Sound Level
Different acoustic product and elements are to be considered for achieving sound levels:
• Acoustic Lining: In the discharge and intake duct of each low-pressure air handling unit, In guestroom fan coil ducts,
In the discharge of each ceiling mounted FCU.
• Duct Silencers: Prefabricated low loss type duct silencers must be used where excessive noise problems are
anticipated. Engineered sound attenuators must be used in high-pressure systems in central locations near fan
discharge or inlet necessary to achieve maximum room sound levels. Splitter attenuators must be designed for
smooth airflow and must be fitted for rigidity.
• Acoustic Insulation: Insulation material must be properly selected and specified. Chilled water pipes foam glass
insulation is acceptable with aluminum cladding protection.
03.04. Guestrooms
Wall mounted digital thermostat controller to all guestrooms with following controls:
On/Off; with ECO mode for when rooms are unoccupied; Fan Low/Medium/High; Temperature minimum up/down +/-3ºC.
Digital display to be easy to use with a finish complimentary to wall finishes. Preferred solution with built in occupancy
sensor. The thermostat height to be 1.40m to allow guests to easily read the temperature.
Location preferred on bathroom wall facing the guest room but subject to final design criteria.
Provide ventilation of enclosed areas such as bathrooms, dressing area, separated WC, etc.
Occupancy sensors are the preferred option, however an electronic key card controller will be accepted and is required in
each guest room linked to air conditioning to switch off or step down the room temperature (ECO mode) when room is
unoccupied. In addition, a window switch is required for all openable windows to switch off the fan of the unit when the
window is opened. Room controller to be linked to BMS and key card to the PMS or equivalent hotel management system.
Air Handling Units to provide ducted filtered fresh air which, depending on season, shall be either heated or cooled (19/23ºC),
minimum capacity 85m³/h per guestroom based on 2-person occupancy per room. This allowance should be increased pro-
rata for larger occupancy family rooms.
In certain location with hot climate, typically Resort location, in addition to HVAC system additional ventilation ceiling Fan in
the room with 3 speed control need to be provide. Link to key card energy saver only not to window/patio door switch.
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Noise transmission between adjoining bathrooms must be prevented through careful design of the ductwork and the exhaust
system must contain baffles to prevent sight or sound transmission between bathrooms.
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Hoods to be equipped with a fire suppression system (i.e., Ansul R102 type or similar approved). Direct interface with fire
alarm system to be included to shut off fans in case of fire evacuation.
Kitchen hood's exhaust fan to be VSD controlled and make up air supply for kitchen must be monitored via a Demand
Controlled Ventilation (DCV) system connected to temperature and smoke (laser) sensor in the hood and control dampers
at multi hoods to regulate air flows following the use of the kitchen equipment. Kitchen hood intelligent controller to be
connected to BMS for monitoring and control.
A separate exhaust hood shall be installed for the dishwashers connected to a moist air type duct.
Provide sufficient conditioned supply air to ensure temperatures within the kitchen remain below 26ºC comfort levels with
sufficient supply air diffusors to avoid draft. Supply air outlets should not be too close to the kitchen hood to avoid
interference with hood performance.
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03.14. Pool areas
Comfort ventilation shall not be mixed with the swimming pool ventilation. Fresh air volumes as in section 2.5. Pool air
temperature should be 2 to 4ºC higher than pool water temperature (Indoor pool water temperature between 28 and 32ºC).
Proper dehumidification shall be performed in winter/summer mode. Provide factory applied corrosion protection to all
AHUs and ductwork. The corrosion class in the choice of the ductwork, heat exchangers, fans etc. shall be reviewed and
agreed with RHG D&T. In general, galvanized steel and powder coated aluminum are the recommended materials. Provide
supply air to windows and to skylights to prevent condensation.
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HOT/COLD WATER
04.01. General
All plumbing and drainage to be installed in accordance with the local standards and code of practice together with due
regard to future maintenance and as such shall be planned to provide safe and ergonomic access requirements.
Supply hot and cold water to all service areas within the hotel together with drainage with sealed floor drains in all wet areas
or areas subject to spillage or requiring floors to be wet washed.
04.02. Plantroom/Shafts
In the design of plantrooms care is to be taken in ensuring sufficient space is allowed for easy access for installation,
maintenance and replacement of all equipment with particular care in respect of any heavy items of equipment that may
require machine access for lifting in/out of position.
Ducts, riser shafts, etc. to be provided with easy access for maintenance and cleaning. An access duct accessible from within
the corridor is to be provided to all guestrooms to allow for isolation and/or regulating the hot & cold-water supply
connections and other service valves. Pipework shall be positioned within the riser so as not to restrict access to the riser or
other services.
All access ducts to be lockable with approved “bit key” lock mechanism with universal key to allow access across property.
All penetrations through fire walls shall be fire stopped and appropriately certified and recorded in the register.
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As a general guide allow the following for central cold-water storage:
• Minimum of 200 liters/guestroom per day in countries where the water supply is reliable and can be restored
within 12 hours.
• In countries where water supply is unreliable or not guaranteed, it’s allowed a minimum storage/generation
capacity of 400 liters/guestroom per day and increase to 600 liters/guestroom per day with full laundry facilities.
• For resorts, it’s allowed 800 liters/guestroom with two days storage. This additional capacity is to cover guestrooms
consumption and all operational requirements, i.e., cleaning of all interior and exterior areas of the resort, all
outlets, etc. (for resort hotels with landscaped gardens, swimming pools and spas recycling of grey water must be
installed to minimize the storage and avoid use of freshwater usage for irrigation, toilets etc.).
• For water stressed countries, allow a minimum of 2-days water supply capacity with final agreed storage capacity
subject to detailed study and agreement with RHG D&T.
• All water storage tanks should have thermal insulation and means of maintaining the stored water below 20ºC.
• All tanks shall be fitted with high-level and low-level sensors connected to the BMS.
• For maintenance purposed bypass line for all water reservoirs is to be designed.
Particularly for Resorts, the following measures need to be considered, depending on the layout of different areas:
• Separate water storage and usage for Rooms, Villas, Kitchens, Laundry with special filtration and treatment etc… from
Irrigation, Outdoor cleaning, landscape cleaning which does not require the same level and expertise for filtration and
treatment.
• Sewage Treatment Plant or Grey water Plant are essential and important to be incorporated in resorts and reused
water can serve the big landscape areas irrigation. Including native plants for minimizing the impact of irrigation.
• Solar Panels and Hot water Storage per block / Villa which serves the unit itself. This way we reduce piping,
circulation, and heat loss.
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• Internal walls of the tanks where cold water is stored shall be washable, hygienic surfaces, i.e., fully tiled or
surface coating which can be easily cleaned/disinfected.
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Maximum waiting time for hot water to reach temperature in guest bathroom is 10 seconds, and in all other areas 20 seconds
and achieve a minimum of 55ºC in 60 seconds. Careful design attention must be paid to secondary return pipe sizes and
pump capacities, especially for high rise buildings.
Storage tanks, distribution pipes, valves, etc. shall be thermally insulated with the optimal thickness of insulation as required
for the size of pipe. Particularly important point in Resorts, where the meteo conditions are normally more energy
demanding.
Distribution & secondary return pumps to be fitted with High Efficiency motors and VSD’s. All pipes to be clearly labelled for
easy identification. The main branches off the hot water return pipework serving the bedroom risers shall be fitted with
thermic balancing valves which automatically regulate and balance the return water volume to maintain the circulation to
achieve the desired 50ºC without the need of manual regulation.
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PLUMBING
05.01. Plantroom/Shafts
In the design of plantrooms for equipment installation care is to be taken in ensuring sufficient space is allowed for easy
access for maintenance and replacement with particular care in respect of any heavy items of equipment that may require
machine access for lifting in/out of position.
Riser shafts, etc. to be provided with easy access for maintenance and cleaning. An access duct accessible from within the
corridor is to be provided to all guestrooms for disconnecting and/or regulating the hot & cold-water supply connections and
other service valves.
All access ducts to be lockable with approved “bit key” lock mechanism with universal key for ease of access across property.
All pipework that penetrates through fire compartmentation walls shall be suitably fire stopped at floor, ceilings and walls.
If the fire strategy does not require the riser to have a fire break at floor and ceiling level a suitable work platform must be
provided for access.
Piping material to comply with international standards.
Earthing – bonding: In the mechanical/technical rooms care shall be taken to evaluate the need of earth bonding of the
AHUs, cable management systems (cable basket trays, racks, etc.), incoming water steel pipes etc.
High Insulation coefficient for all plumbing (Hot, Cooled, Chilled Water) pipes to reduce energy losses, in special in the Resort
hotels.
05.02.1. Kitchen
Trapped floor drains should be provided in all wet areas complete with heavy-duty stainless-steel grating, floor slope to allow
for a natural flow into the drain. Floor drains shall be fitted to avoid creating any slip, trip or fall risk and should be suitable
for trolley traffic. All covers must be removable for cleaning and maintenance.
All kitchen drainage must be connected to a grease interceptor. A soap/detergent interceptor shall also be installed if laundry
is located within the hotel. The Hot water supply should be provided to all interceptors to facilitate cleaning.
All interceptors located in an area where guests will not be affected during the cleaning process with external connection
provided for direct collection via effluent tanker.
05.02.2. Bathroom
All hot and cold-water supply pipes should have an individual ball valve for each item of sanitaryware accessed from within
the bathroom for local isolation. The main isolation valve for the whole bedroom shall be located in the service riser accessed
from the corridor. Distribution and location of isolating valves and chambers to be provided along the various buildings,
blocks, chalets etc. to allow isolation of the different areas. Hot water system must provide instant hot water with sufficient
water pressure required for adjustable thermostatic spray shower without temperature fluctuation. All tap fittings to be high
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quality, water saving type with ceramic disc cartridge flow control with anti-scald features all labelled with internationally
recognized symbols.
Automatic basin tab valve model in all BoH staff toilets to be provided.
Where possible exposed pipework should be avoided at all times. If pipework cannot be concealed, it must be electroplated
copper with a chrome finish.
Floors drain with non-return device and stainless/nickel bronze steel grid to be located next to bathtub with sufficient slope.
Use combined water trap with basin is needed to keep trap wet, and therefore avoid smells. Access for cleaning the trap
shall be from within the bathroom.
Shower facilities shall be provided with a water trap incorporating a non-return device. Access for cleaning the trap shall be
from within the bathroom.
All drainage grilles, shower heads, tap aerators, etc. to be easily removable to allow for regular cleaning requirements for
legionella prevention.
05.03. Kitchen
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BMS (Building Management System)
06.01. General
The BMS system will be run over a comprehensive structured cabling network that covers the entire hotel including all FOH
and BOH areas, typically consisting of multimode fiber optical cabling for the backbone with minimum CAT6a cabling for
horizontal distribution. Acceptable communication protocols at the field, network and management levels are: Modbus,
BACnet, KNX, Dali (lighting control), M-bus and TCP/IP.
06.03. Hardware
• All the components shall be in compliance with Directive 73/23/EEC (Low voltage equipment) and Directive
89/336/EEC (Electromagnetic compatibility). Indoor equipment to be operational in ambient temperature
range +5ºC-45ºC and relative humidity 20%-80%. All the equipment shall be CE marked. Outdoor equipment
to be protected from the UV exposure, wet weather and frost.
1 *“EN 15232 Class A” is preferred where feasible, due to further reduced energy consumption impact and these sections being applicable:
-
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• All BMS equipment is to be enclosed appropriately to provide environmental, electrical and mechanical
protection and security against unauthorized access. All equipment enclosures are to be labelled using a long-
life robust labelling system. Key information and key documentation are to be kept in each enclosure where
the equipment details can be found. On the panel front, Hand/Off/Auto switches to be provided for all the
AHUs. A BMS service switch is to be provided in order to prevent the alarm generation whilst maintenance
work is being carried out. When the BMS panel incorporates a gas valve, a gas valve reset switch should be
fitted to the panel front.
• All controllers must be open protocol, IP addressable and programmable. All components must be clearly
labelled with their LAN reference and IP address. Packaged controls must be supplied with a description of
operation and control strategy drawings. They shall be interfaced with the BMS by the BMS contractor who
will be responsible for ensuring that the packaged controls integrate seamlessly with the BMS and that
monitoring, and control points can be viewed and adjusted directly from the BMS supervisor.
• Cabling: Distance between BMS low voltage cabling and power cabling to avoid electromagnetic interference
and communication disruptions shall be considered as per the corresponding regulations. Provide labelling to
both ends of the cables. All the cabling installation practices being complied with EN 50086-1.
• Sensors: Provide temperature sensors, PT100 or PT1000, with an accuracy at least class B, IEC751. Avoid
installing temperature sensors close to heat sources or air flows that may influence readings. Outside air
temperature sensors must be mounted in shaded north facing locations. Always install temperature sensors
in the district heating system in order to monitor the difference temperature between the incoming and the
return pipe system. Accuracy required is ±1% of reading. In-line Flow and Return temperature sensors to be
installed to chilled water supply and associated secondary distribution pumps to be VSD controlled to optimize delta T
via BMS. Provide absolute or differential pressure sensors for chilled water and condenser water applications measuring
accuracy at least ±0.5%FS. Provide pressure sensors according to the designed pressure range with field signaling
4-20mA or 0-10V. Provide flow sensors with field signaling 4-20mA or 0-10V. For VAV sensors can also use 2-
10V signaling.
• Damper motors (actuators): Provide with open/close indication. Preferable voltage power 24V, alternatively
230V. Damper motors, installed in the intake supply will be designed to work to minimum ambient
temperatures -30ºC. Provide test motioning (self-motion) for the fire rated damper motors through the BMS
on a weekly basis.
• All meters to be connected to the BMS (BACnet, M-bus or Modbus communication protocols) and be accessed
remotely. Provide two-way communication between the meter and external networks (both supply & grid)
for maintenance and control of the meter. The following features shall be provided by the BMS in regards
with the monitoring of the meters: Monitoring and recording (hourly, daily, weekly, annually), compare
consumption for the recorded periods for trend analysis, determine “out of range”/outliers values and alert
building maintenance operator, record peak energy consumption.
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As a minimum the BMS shall report the status of the following systems:
1. Chiller
- Run Status
- Chiller Start / Stop Command
- Indication of manual switch position
- Common Alarm /Trip
- Chiller water leaving temperature
- Common header water leaving temperature
- Common header water entering temperature
- Compressor status
- Butterfly valve open/close commands and status
- Common header chiller supply flow switch
2. Primary chilled water pump
- Start/Stop command
- Pump run status
- Pump switch position Hand/Off/Auto
- Pump alarm/Trip status
- Duty/Standby auto changeover
3. Secondary chilled water pumps
- Start/Stop command
- Pump run status
- Pump switch position Hand/Off/Auto
- Pump alarm/Trip status
- Pump discharge pressure at common header
- VFD trip alarm
- VFD enable/disable command
- Duty/Standby auto changeover
4. Chiller pressurization unit
- System pressure
- Power supply status
- Alarm/trip status
5. Air Handling Unit (AHU)
- Temperature and humidity of intake air from outside
- Cooling coil entering temperature
- Cooling coil leaving temperature and humidity
- Air supply temperature and humidity after heater
- Fan start/stop command
- Fan run status
- Filter dirty status (Pressure difference)
- Supply air smoke damper
- Fire signal from the alarm panel
- Fan trip alarm
- Fan switch position Hand/Off/Auto
- Cooling coil command
- Electric heater control signal
- Freeze stat alarm (frost protection)
- Duty/Standby auto changeover of Fan
6. Fan coil unit (Public Areas)
- Fan speed command
- Fan run status
- Monitoring of space temperature
- Cooling coil command
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7. Staircase pressurization fan
- Fan run status
- Air inlet damper command
- Damper status
- Fan switch position Hand/Off/Auto
- Fan trip alarm status (Low and High speed)
- Breaker on/off status
- Staircase pressure
- Fan start/stop command
8. Lobby pressurization fan
- Fan run status
- Air inlet damper command
- Damper status
- Fan switch position Hand/Off/Auto
- Fan trip alarm status (Low and High speed)
- Breaker on/off status
- Fan start/stop command
9. Car park extraction fan
- Fan run status
- Fan switch position Hand/Off/Auto
- Fan trip alarm status (Low and High speed)
- Breaker on/off status
- Fan start/stop command
- CO level status
10. Car park fresh air
- Fan run status
- Fan switch position Hand/Off/Auto
- Fan trip alarm status (Low and High speed)
- Fan start/stop command
- Filter dirty status (Pressure difference)
11. Smoke extract fan
- Fan run status
- Fan switch position Hand/Off/Auto
- Fan trip alarm status (Low and High speed)
- Fan start/stop command
12. Sewage Pump
- Pump run status
- Pump start/stop command
- Pump alarm/trip status
- Pump switch position Hand/Off/Auto
- Water level indicator from water tank
13. Filtration pump
- Pump run status
- Pump start/stop command
- Pump alarm/trip status
- Pump switch position Hand/Off/Auto
14. Swimming pool pumps
- Pump run status
- Pump start/stop command
- Pump alarm/trip status
- Pump switch position Hand/Off/Auto
- Supply and return water temperature
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15. Heat exchanger
- Inlet temperature (Primary line)
- Outlet temperature (Primary line)
- Inlet temperature (Secondary line)
- Outlet temperature (Secondary line)
- Cooling coil command
- Heat recovery - Low efficiency ratio alarm
16. Heat exchanger swimming pool
- Inlet temperature (Primary line)
- Outlet temperature (Primary line)
- Inlet temperature (Secondary line)
- Outlet temperature (Secondary line)
- Cooling coil command
17. Calorifiers
- Hot water calorifier temperature
- Unit on/off command
- Unit alarm/trip status
- Unit switch position Hand/Off/Auto
- Unit run status
- Flow Temperature
- Return Temperature
18. Booster pump set
- Pump run status
- Pump start/stop command
- Pump alarm/trip status
- Pump switch position Hand/Off/Auto
- System output pressure
- VFD alarm/trip status
19. Water Tanks
- Level indication
- High- and Low-level alarm
- Water temperature for roof top cooled tanks
- Water level for fire for basement water tanks
20. Transfer pump set
- Pump run status
- Pump start/stop command
- Pump alarm/trip status
- Pump switch position Hand/Off/Auto
- System output pressure
21. Sump pumps
- Pump run status
- Pump start/stop command
- Pump alarm/trip status
- Pump switch position Hand/Off/Auto
- High- and low-level alarm of PIT
22. Hot water circulation pump (Flow and Return)
- Pump run status
- Pump start/stop command
- Pump alarm/trip status
- Pump switch position Hand/Off/Auto
- No water flow status
23. Fire pump set
- Jockey pump run status
- Electrical pump run status
- Diesel pump run status
- Jockey alarm/trip status
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- Electrical alarm/trip status
- Diesel alarm/trip status
24. Lift
- Power supply status for lift control panel
- Common alarm
- Cabin call alarm
25. LV Main switch gear
- On/Off status of main incoming breakers
- Trip alarm of main incomer
- Earth fault alarm of incomer
26. Generators
- Status generator breaker on/off
- Generator status MCCB trip status
- Generator common alarm indication
- Generator not in auto mode alarm
- Generator voltage and frequency
- Fuel level in daily tank
- Status of fuel transfer pump
- Generator battery status
27. CO detection system
- System on/off status
- System alarm status
28. Cold rooms and freezer rooms
- System on/off status
- Temperature reading
- Alarm/trip status
29. Boilers
- System on/off status
- Temperature/steam pressure reading
- Alarm/trip status
- Daily fuel tank level
- Status of fuel transfer pump
- Flow Temperature
- Return Temperature
30. Boiler Plant room Supply/Extract Fans
- Fan run status
- Fan switch position Hand/Off/Auto
- Fan trip alarm status (Low and High speed)
- Fan start/stop command
31. Boiler Flue Dilution Fans
- Fan run status
- Fan switch position Hand/Off/Auto
- Fan trip alarm status (Low and High speed)
- Fan start/stop command
32. Kitchen hood fans
- Fan run status
- Fan switch position Hand/Off/Auto
- Fan trip/alarm status
- Fan start/stop command
- Fan VFD run status (if any)
- Fan VFD alarm trip (if any)
33. Façade/Outdoor lighting
- Control through time schedule and lighting sensor
- Run status On/Off/Time schedule
- Time clock function/ lighting sensor outdoor lighting
- Time clock function/ lighting sensor external signage
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- Time clock function Entré
34. Smoke Hatches
- Status open/close
- Alarm status
35. Variable Speed Drives (VSD)
- VSD status/fault status
- VSD speed (%)
36. Chlorine Gas Alarm (Pool Plantroom)
- System on/off status
- System alarm status
Provide individual selection of the delay times for all the above alarms.
06.05. Electrical
• Provide to monitor all major circuit breakers status, trip and phase fail relays.
• Electricity meters to use Modbus, Bacnet or Mbus communication protocol.
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Comfort mode: guest checked in and occupancy sensors or Keycard switch activated:
• When the occupancy sensors or keycard switch are activated (keycard inserted in the keycard reader), then
the system goes into the Comfort mode. Setpoint temperature in Comfort mode: 20C/23C winter/summer
(recommended – editable in the BMS for the engineering team). The guest will be able to adjust the above
setpoint +-3C.
• Fancoil to be activated into the Comfort mode. (The guest can adjust the fancoil in 3 steps manually (override
the automatic function)
• Heating floor to be activated into the Comfort mode.
• The damper for supply air and exhaust goes to predefined maximum designed air volume (applicable only
with VAV systems).
• Lights and sockets linked to occupancy (not the 24h ones) will be activated.
In case of digital door lock system is chosen in the hotel, the abovementioned functionalities need to be implemented with
alternative equipment, so that the energy is fully optimized.
Pre-Comfort mode: guest checked in and occupancy sensors or Keycard switch deactivated:
• When the occupancy sensors or keycard switch are deactivated (keycard not inserted in the keycard reader),
then the system goes into the Pre-Comfort mode. Setpoint temperature in Pre-Comfort mode: 19C/24C
winter/summer (recommended – editable in the BMS for the engineering team).
• Fancoil will be automatically supplying the required temperatures, running/stopping depending on them.
• Heating floor to be activated.
• The damper for supply air and exhaust goes to predefined maximum designed air volume (applicable only
with VAV systems).
• Lights and sockets linked to occupancy (not the 24h ones) will be deactivated.
In case of digital door lock system is chosen in the hotel, the abovementioned functionalities need to be implemented with
alternative equipment, so that the energy is fully optimized.
Economy mode: guest checked out, irrespective of the situation of occupancy sensors or Keycard switch:
• When the guest is checked out in the PMS system, irrespective of the situation of the occupancy sensors or
keycard switch, then the system goes into Economy mode after 45 minutes. Setpoint temperature in Economy
mode: 19C/24C winter/summer (recommended – editable in the BMS).
• Next time that a guest (new or the existing) reactivates the keycard switch, the Comfort temperature setpoint
to be considered (20C)
• Fancoil to be deactivated into the Economy mode.
• Heating floor to be deactivated into the Eco mode.
• The damper for supply air and exhaust goes to predefined minimum designed air volume. (applicable only
with VAV systems).
• Lights and sockets linked to occupancy (not the 24h ones) will be deactivated. However, the system will have
the functionality of activating the lights and sockets when the occupancy sensors/keycard activate (for
Housekeeping, Maintenance…). The rest of the elements linked to the HVAC will remain according to the
economy mode.
In case of digital door lock system is chosen in the hotel, the abovementioned functionalities need to be implemented with
alternative equipment, so that the energy is fully optimized.
In case the connection with the PMS is not possible (D&T team will have to agree on this point), there would be only 2 modes
(Comfort and Economy mode). Comfort mode will be considered when the room is occupied (occupancy sensors or Keycard
switch activated) and Economy mode will be considered when the room is not occupied (occupancy sensors or Keycard
switch deactivated).
Green mode
The system will be prepared for having a 4th mode. The green mode would allow the guests to opt in, to further energy
savings. A one touch Green Mode button on the thermostat shall provide sustainably minded guests with an easy way to
help conserve energy during their stay. Pressing the Green Mode button shall change from the Comfort mode to the Green
mode, where the setpoint/ventilation in the room would be defined by the hotel (1C/2C less in winter mode or 1C/2C more
in summer mode, and 1/2 fan speeds less). Optionally on the display, a message such as 'Green Mode - Thank you for helping
to save energy' (or any other linked to RHG Responsible Business policy) would appear.
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06.06.2. Open Window Sensor
When the window contact registers the «open window», the fancoil stops, ventilation is reduced to the minimum air volume,
and the regulator regulates the room according to a fixed frost limit of 12 ° C. If the temperature falls below this limit, the
fancoil starts and the heating valve opens and then stops again when the room temperature reaches 15 ° C. In economy
mode the fancoil is off but it should start running as soon as the temperature falls below the frost limit and until the room
temperature reaches 15C.
06.06.3. Bathroom:
The heating floor in the bathroom is to be activated as per the pre described modes (Comfort and Economy), so it will have
to be linked to the keycard (or equivalent digital door lock system). The BMS will have the possibility of defining a -minimum
temperature of the bathroom heating, for the Economy mode.
The temperature for the heating floor in the bathroom should be regulated via a temperature sensor in the bathroom floor
individually per room and is set via the SD system. The recommended temperature would be 24 ° C but can be adjusted by
the technical staff in the hotels. The guests cannot change this value themselves.
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SMART Guestroom system
07.01. System overview
Hotels are increasingly demanding advanced levels of controllability over their facilities. As a result, a flexible control system,
encompassing services such as lighting, temperature, audio visual (AV) and blind/curtain control is becoming an essential
item in hotel guestrooms and suites, providing the ability to enhance the guest experience and increase comfort while
minimizing energy wastage.
These standards intend to be a guideline for the implementation of reliable systems, allowing a wide range of functionalities
to improve the guest comfort.
In this chapter we’re referring only to the Room Management System. We had referred to it in the previous chapter referred
to the BMS, but the level of functionality requested for the Smart Guestroom System is further beyond what was included
in previous chapter, where only the FCU (fancoil units) and temperature modes requirements where detailly explained. For
this particular point, what we referred to in the latter chapter is fully applicable in this one, so the Occupancy modes,
temperature setpoints, protection parameters… must be respected, in this one.
The manufacturer’s product range must support both UL and CE certification so that the system architecture can be used
globally. This requirement allows clients to have a global specification and define consistent features and functionality for all
projects regardless of the region where the system is installed.
Suppliers for the smart rooms should have full Integration and networking gateways to other systems: Ethernet 10/100 Base
T – KNX – BACnet interface (via Ethernet) – DMX512 Tx and Rx – Somfy via RS-485 – Modbus via RS-485 – RS-232 – Low level
Dry Contact – Analog 1-10V input – Network real time clock. The following systems should be reliably integrated:
• PMS – Systems: EMMA, Opera,…
• Access Control / Doorlocks: Assa Abloy, Dorma Kaba,…
• Operations – Systems: integration with Doorlock systems including Amadeus HotSOS.
• APIs – Systems must provide a secure, profile-based APIs for other 3rd party systems integration.
• Messaging – Messaging from the system should be supported when creating accounts or for the sending of alerts
and warnings.
Ethernet Devices will support TCP/UDP, IPv4/IPv6, unicast/multicast/broadcast, DyNet1, DyNet2, Fidelio and ‘Text and Binary
Integration’ protocols. Device shall operate within at least 0º to 50ºC and at 0% to 90% relative humidity non-condensing
environment. The device shall supply power to the RS-485 bus, not exceeding 300 mA.
The system will be designed in accordance with CE compliance requirements, the network control system shall comply with
the applicable European EMC Directive, Low Voltage Directive, Radio Equipment Directive, ROHS Directive, REACH Directive,
Cybersecurity certification and other relevant international standards.
The system shall be installed according to the site-specific System Installation Guide supplied by the control system partner
organization. The lighting control system shall be tested by the installer to meet all the requirements set down in the
specification. The system shall be set up initially in accordance with the [clients and/or consultants] instructions and left
working. The commissioning engineer shall perform acceptance testing and produce a snagging list of issues for the installer
to rectify.
The system shall provide guests with immediate feedback to confirm their actions and any automatic room functions. To
achieve this, the Room Control Units (RCU) must have independent intelligence, able to fully operate a room or suite of any
size on a local basis. Failures at a server level may affect the dashboard and integrated services, however rooms shall continue
to function.
In the event of a power failure, current guestroom settings shall be stored in non-volatile memory. So, when power is
restored, the previous settings and user preferences are automatically restored. In the case of power loss, the RCU shall be
able to fully restore the room state, including guest preferences such as lighting scene and temperature setpoint. Recovery
of room state must be done immediately on power up, without any dependency on network or server access.
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performed quickly and easily without the need to use multiple protocols, changing the network cabling, or having direct
access to a network device. This also allows for changes to the system from the head-end user software.
All load controllers and UIs shall be supplied with a basic configuration that allows the control system to operate in a default
way immediately upon installation. This allows for UIs to send on, off and preset selection commands onto the network. All
load controllers correctly connected to a room subnetwork shall respond to these messages appropriately. Achievement of
this functionality shall not require any commissioning.
All configuration information saved to devices on the network shall be stored in the relevant device, contained within non-
volatile EEPROM or FLASH memory. This data shall remain secure for an indefinite period, upon loss of supply.
Each Room Control Unit (RCU) shall have a direct Ethernet connection to the IP network. They will be sized according to the
elements to be commanded (FCU, lighting circuits, outlets). Guestrooms, suites, and public areas such as restaurants and
function rooms, shall have a permanent connection to the server. IPv4/IPv6 shall be selected in the project design phase for
each site. Network gateway redundancy shall be provided by adding an alternative floor gateway for every primary floor
gateway in the system. The two floor gateways shall be in physically different locations to ensure adequate redundancy. The
primary gateway and the alternative gateway shall be both connected via an Ethernet Trunk Connection. If a floor gateway
fails, then head-end software and the RCU connections will automatically switch over to the working gateway.
Sufficient IP addresses shall be made available for the control system with a minimum of one IP address required for each
RCU, Ethernet gateway, head-end software server, and integrated systems.
The control system shall support:
• Server-to-server interface with PMS and access control systems.
• The building network must support end-to-end encryption and prevent any form of direct room-to-room
communication.
• Devices should communicate via specialized guestroom technology open standards, with open compatibility
to third party devices including, but not limited FCU’s and light points.
• Profile based user security policies.
• Detailed device-by-device monitoring and control.
• Different profile types for different room types.
• Configurable default settings for different seasons.
• A unified dashboard to monitor and control all rooms, suites and public areas in real-time.
• The architecture should be scalable depending on the size of the property, up to 3000 rooms, suites and public
areas.
Network communications must be hardwired inside the room and to each room. Each room control unit shall provide
communication over TCP/IP to the control system server and third-party TCP/IP systems. Room to room looping is not
acceptable to avoid latency and a single point of failure.
All load controllers must internally support the required resources such as mains power supply, micro-processor, memory,
direct communication port, and internal logic so that devices are independently responsible for their functionality. This is
required so that there are no hidden extra accessories that are required for network devices to operate. Control systems
which are dependent on external network accessories for devices to achieve their core functionality will not be accepted.
The control network within rooms would preferably utilize an RS-485 multi-drop control bus, with data connections between
devices on the network with four-conductor type (two conductors for distribution of a Safety Extra Low Voltage (SELV) DC
supply only, to power keypads and sensors). Devices connections should preferably be pressure pad type screw terminals,
RJ45 or RJ12 connectors. The control system manufacturer shall also offer a range of appropriate network gateways to
connect network segments.
The configuration software shall allow users to create a standard configuration template for most common hotel
applications, such as guestroom, suite, bar, restaurant, lounge, meeting room, ballroom, spa & gym, retail etc.
The system shall work with the areas, scenes and room numbers for easy operation and commissioning.
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The system shall have programmed responses to occupancy and room mode, where room facilities go to a particular state
when guests are in the room and to other states when guests leave. Lights, A/C, window covering etc. will be on at a selected
level at places where people are present and on a standby level when not present.
All room state values shall be configured to meet the hotel’s preferences, either globally or by room profile. They shall be
able to update automatically from day to night and from season to season and shall be self-managed by authorized hotel
dashboard users.
The system shall use context from a range of sources to switch the room between the following room modes:
• Checked Out: Unoccupied or Occupied (Staff Mode)
• Checked In: Unoccupied or Occupied.
• For the latter (Checked In & Occupied) we need to control Guest Preferences (Daytime, Evening, Green Mode,
VIP mode)
The sources that provide this context and knowledge shall be within the system, as well as through integration:
• Real-time Occupancy (Source: System Sensors/entrance switch). Motion sensors and/or entrance door switch,
the system shall determine if a guest is present in the room.
• Real-time Clock (Source: System Network). The real-time clock shall be used by welcome scenes and wakeup
alarms (where specified) to present guests with time of day appropriate lighting scenes and curtain logic. This
feature shall be provided by a combination of server application and network gateways.
• Check-In/Out Events (Source: PMS Integration). Guestroom rented/sold status shall drive energy
management. Receiving these status changes from the PMS shall be a key trigger to change guestroom mode
and default settings.
• Occupancy Type - Guest/Staff (Source: Access Control Integration). Determining whether a guest or staff
member is entering / inside a room shall help to both optimize room state, as well as preserve guest
preferences throughout their stay. Knowing that a staff member rather than a guest has been in the room
shall allow for shorter timeout periods when leaving the room to further aid energy savings.
A switch embedded in the entrance door frame shall control the door events and trigger the occupancy check sequence to
start. It shall indicate that a guest is entering or leaving the room and that occupancy needs to be checked. The occupancy
state shall remain until triggered by another door open/close event and if occupied, the state shall remain until no movement
is detected, or access card is removed, and a chosen timeout period has expired.
Occupancy sensors shall be multifunctional. Sensors shall contain a photoelectric (PE) sensor, a motion detector (PIR) and an
IR receiver in the same package and support all three detection elements at the same time. Sensors shall be available that
utilize either Passive Infra-red (PIR) or a combination of PIR and Ultrasonic (US) for occupancy detection. Occupancy sensors
shall have a user-definable occupancy timeout. All sensor configuration settings shall be made from software via the control
network.
In the event of a guest leaves the room whilst another is sleeping and is not detected, a recovery mode shall ensure that the
remaining guest is undisturbed, silently recovering the previous state as soon as sensors detect movement.
07.03.01.1. Lighting
Switching
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In the controller, switching functionality is performed by relays. When grouped into logical areas, combinations of lights can
be switched simultaneously to create different lighting scenes. All output channels can be configured for switching only, if
required. The electrical design should ensure that the number and types of loads in each switched circuit do not exceed the
relay power rating of the connected output.
Dimming and colour control
Load controllers shall be available for controlling different dimmable load types via the following protocols: Leading
edge/trailing edge power dimming; 1-10 V, DSI or DALI broadcast signal dimming; DALI addressable dimming (DALI 209);
DMX512. Controllers shall be available from the manufacturer to allow DALI tunable white lamps and DMX color control
lamps to be specified.
Scene control
The system shall recall a lighting scene or sequence when triggered manually by a button press or from the dashboard or
automatically when the room changes between unoccupied/occupied by guest or staff.
Scenes shall be created for each area in the room. Default scenes shall be Bright, Relax, Work, Goodnight and Leaving.
Additional scenes can be specified in the system design.
Where provided by the controller, the preset scenes shall be defined for lighting intensity and color to. Specific channels can
be excluded from a preset or set to switching only. Preset scene options shall be available for hotel guest services, such as
evening turndown or VIP guest welcome to be further enhanced with lighting. Using positioned light fittings and hidden
lighting scenes activated by staff, a gift or note can be highlighted on the bed for returning guests.
The preset scene range shall be offset at sunset and returned to normal at sunrise. Because of this schedule, scenes can be
dynamic, taking into account natural daylight or time of day, in achieving your intended effect. Rather than having multiple
buttons for the same area to recall different lighting scenes – for example in the bedroom, Morning, Afternoon, Evening and
Night scenes can be recalled by a single button on a user interface programmed so that the right scene is recalled for that
specific time of day. This allows for a simplified experience with fewer buttons required. Examples of this logic can also be
found in bathrooms to allow a softer light level upon entry during the night, instead of traditional controls which would just
turn the lighting on to 100%. The options of adaptive configurations are only limited by the imagination.
Anti-stumble lighting
Anti-stumble sensors shall detect when someone gets out of bed and returns to bed during the night. Bedside left, bedside
right and bathroom nightlights shall create a lit pathway from the bedside to the bathroom at nighttime. The pathway shall
only be illuminated near the floor so as not to disturb others and shall automatically turn off when the guest returns to bed
after a predefined delay period.
Wake Up lighting
The system shall provide a wakeup alarm with lighting feature to mimic sunrise by simulating the dawn light intensity and
colour before the set wake time. The Wakeup lighting Wake up lighting can reduce sleep inertia and improve well- being.
Emergency lighting
Each room shall have an emergency input capability allowing for emergency egress activation of room lighting. The
emergency input overrides guest controls until the event clears.
MultiPoint Readings
Every user interface panel in the guestroom (entrance, bedsides, desk, curtains etc.) shall include an embedded temperature
sensor that can be used to provide temperature reading points. The RCU shall locally process an average weighted reading
from multipoint readings and provide a truly representative temperature to the HVAC controller to enable more accurate
heating and cooling adjustments.
Energy metering for each guestroom could be either notional (based on the systems energy demand, based on the running
time) or via physical submeter.
VIP Mode
While smart room conditioning is optimal for energy saving and is seamless for most guests, VIP’s can be treated a little
differently. The control system shall support a VIP Mode to temporarily disable automated room state changes where the
hotel determines that guest comfort or happiness could be disturbed. VIP mode shall be enabled from the dashboard, to
prevent the room state changing irrespective of real-time occupancy. This preference shall be retained until check-out or
cancelled by the guest, wherein the room shall be returned to its standard automated behaviour.
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07.03.01.3. Power & Mechanical Control
General Purpose Outlets
The system shall have controller outputs for controlling general purpose outlets (GPOs) within the room and turn off some
outlets when the room is unoccupied.
Curtains & Blinds
Window covering controls must be fully interfaced with all lighting and energy management functions proposed in this
document. Window covering circuits can be configured for lighting control if required.
Window coverings shall be automatically closed when the room is checked-out to preserve room assets.
The system shall be able to monitor the open/close position and control motorized window coverings such as curtains and
blinds, and other motorized facilities such as a projector screen. Systems that cannot control motorized window coverings
shall not be accepted.
Doorbell
The system shall have controller outputs for controlling a room doorbell. The doorbell shall have a setting to deactivate the
doorbell if DND is activated. The doorbell shall have a configurable delay period to temporarily deactivate the doorbell after
each push and a configurable maximum ring time to limit the sound due to excessive pushing.
TV and Audio-Visual Control
The control system shall use a power circuit and the TV’s ‘power on’ function to turn on the Audio-Visual equipment/TV and
display the welcome message.
Additional Sensors
Additional and custom sensor options can be implemented to capture the following data: Light Intensity, Humidity, Room
Safe Door open/close, Water Leaks, Soil Moisture, FCU Filter, FCU Drip Tray
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In room wake up alarm settings.
The user interface with a display shall allow the user to set the wake-up alarm time, snooze the alarm and cancel the alarm.
Interphase with Hotel Services
The system should allow the services to the guests to be controlled via the User interphase panels. When a guest requests a
service like Making Up Room/Laundry Picking Up/ Room Service delivery/Engineering problem in the room, the system
should allow to send a notification to the Hotel systems (PMS, Hotelkit,…) for requesting.
07.03.3. Dashboard
The system should have the functionality of presenting all data retrieved from the system monitoring and control, into a
dashboard interface. The Dashboard must provide a visual representation of the following aspects, including option for
changing parameters:
• Hotel floors and rooms. It must provide the capability for monitoring performance, searching, troubleshooting and
management of issues for multiple guest rooms.
• Real-time summary of any room.
• Possibility to activate or deactivate guest room automation.
• Possibility to view (and adjust) current temperature, temperature setpoint, HVAC fan speed, HVAC operating mode
room occupancy, lighting scenes.
• Possibility to view (and adjust) window covering positions.
• The dashboard must provide current and historical data from all the variables monitored (Lighting scenes and
modes, HVAC modes/temperatures, windows/curtains status, room occupied, hotel services requested).
• The dashboard must enable the user to monitor system alerts across all guest rooms from a single page with an
indication of the type of issue, the device in question and the floor/room that is affected.
• The dashboard must provide default and custom reports for users to view information on energy usage, system
activity and diagnostics. Reported notional energy includes lighting and HVAC energy. Lighting energy reports shall
require lighting zone power to be provided in Watts. HVAC energy requires HVAC zone power in BTU/hr to be
provided.
Access to the dashboard shall be via a domain using a HTTPS website address and user login. Authentication shall be either
be provided by local server authentication or by single sign-on using LDAPS.
Dashboard User Management shall offer a range of configurable user profiles and permissions, allowing individuals the
appropriate level of control and access while removing unnecessary or restricted information from the interface. It shall
provide session settings and logging of user activity.
Where a user profile grants such permissions, controls to allow remote change of services shall be displayed. For users
without permissions, these shall be hidden, or the screen presented in a read-only mode.
The dashboard administrator shall be able to restrict user access to different floors. This may be useful to enable visibility
and control of specific areas only for the relevant tenant.
The dashboard administrator shall be able to add and configure permissions for API users. This shall be by way of an initial
username and password and then automatically providing a session token.
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ELECTRICAL
08.01. General
Electrical installation must comply with the latest EN standards, local regulations as well as RHG standards covering all
conduits, sockets, jack points, switches, controls, etc. for all socket outlets, light fittings, structured cabling, IT, telephony,
safety and security and AV equipment, etc. all in accordance with local regulations. System to be energy efficient requiring
minimum maintenance with access for maintenance appropriately considered based on lifespan for re-lamping intervals.
All PUAs to be equipped with dimmable circuits with controls conveniently located within each area/zone.
Provide wall and/or floor outlets for guest usage within seating areas of the lounge, bar and restaurant.
Provide power outlets for servicing at not exceeding 15m apart, i.e., outlets available within 7.5m of any location with a
minimum of 2no.13A outlets per room.
Generally, one double power outlet supplied via central UPS and two double electrical power outlets to be provided per
team members workstation plus additional outlets for all printers and peripherals.
No cable size to be less than 2.5mm for power supplies with minimum 1.5mm for uncontained power supply connections
from loose fittings into outlets. All wiring within the building shall be copper. The wiring distribution shall be four wire color
coded grounded system. Non – continuous grounded systems, i.e., cable trays, shall have separate ground with <25 ohms to
ground.
Main switchboard shall have breakers with a single main disconnect switch and GFI protection.
Provide a sub-distribution panel on each floor or wing (depending on the number of rooms per floor may be more than one)
together with fuse panel per guestroom conveniently located for access in entrance foyer or wardrobe of guestrooms. A
combined fuse panel for maximum 2 guestrooms is also acceptable, but the panel cannot be located in a technical shaft with
wet systems nor within the guestroom itself. Sub-distribution panel boards shall be circuit breaker type, and a suitably rated
RCCD fitted on the incoming isolator.
Panel Boards:
• Separate panels for light and power.
• Panel boards shall be located where possible to be within 30.5 m (100’) of its loads.
• All panel boards shall be in secured rooms out of sight of the public view, on the same floor as the load it
serves.
Allow safety protection with appropriately sized fuses throughout. Circuit breakers should have selectivity coordination
according to the local standards. Guestroom must be protected with a minimum 30 mA ELCB (Earth Leak Circuit Breaker),
bathrooms and wet rooms – such as wellness/pool area, kitchen, laundry, irrigation landscape etc. – in general are protected
with 30 mA Circuit Breaker Note that higher protection standards may be required under the local code. Locate all the
equipment in an interior weather protected space unless an exterior location is absolutely necessary. Do not provide
equipment designed for interior use at exterior locations. IP class must be considered.
An automatic voltage stabilizer to be provided for incomer feeders, for countries facing power disruption.
An automatic Power Factor correction equipment must be provided to maintain power factor at a level of at least 0.95.
Local energy policy and tariffs to be studied in depth and used as basis for establishing the most energy efficient and
environmentally friendly system design.
Feeders shall be copper cable in cable trays and in conduit where in concrete slabs and masonry walls.
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In resorts/remote locations the reserve is to be extended to a minimum of 96 hours.
Diesel engine driven generator with synchronization and automatic transfer switches to activate generator upon loss of
power. Generators to have a built-in AVR Power Switch.
Rated to provide power for all code required and critical loads. Automatic transfer switches shall be provided to activate the
generator.
Provide centralized back up batteries in case of main supply/generator failure with one-hour fire resistant cabling to all
illuminated exit signs.
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• Point of sale.
• Gas control.
• Sockets at Reception and working desks as per IT Guidelines.
The UPS shall be capable of being operated in any of the following modes:
• Normal mode: During normal operation, the UPS shall be used to provide precise regulated and transient –
free power to the critical load. The primary AC source shall be used to supply power to the rectifier and battery
charger separately via an isolation transformer. The rectifier shall provide regulated DC power to support the
inverter while the separate battery charge is maintaining the battery plant in fully charged condition. The
inverter shall convert the DC power into regulated AC power for the load.
• Emergency Mode: Upon failure of the normal AC power input, input power for the inverter shall automatically
be supplied from the battery plant for 15 minutes. When the AC power is restored, input power to the inverter
shall automatically be supplied from the rectifier while the battery plant is being recharged by the battery
charger. If the input power does not return, the UPS shall automatically shut itself down while sounding an
audible alarm when the lower limit of the battery plant is reached.
• Bypass Mode: If UPS failure occurs, a static switch shall transfer the load to the AC main power within ¼ cycle.
Retransfer of the load to the output of the UPS shall be manually accomplished. For maintenance furnish and
install make before break manually initiated maintenance bypass switches to bypass and isolate the UPS
system without interruption of the load.
• The UPS shall have built in protection against under voltage and over current, including voltage and current
surges on the output caused by load transfer.
08.05. Lighting
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timer to provide minimum 80 lux and maximum 120 lux to entire corridor. Ends of the corridors must be well illuminated to
positively terminate the vista with increased lighting level in lift lobbies and lighting to be used to enhance the artwork.
For the Restaurants, careful use of various zones of lighting such as overall mood lighting, table-top lighting and focal lighting
to display areas such as buffets, drinks display, food arrangements, etc. together with feature light fittings Typically feature
lighting at every 25m² with positions of lighting to allow flexibility for varied table layouts. Lighting type must enhance food
display areas. The lighting controls shall allow for pre-set mood scenes across the day and during mealtimes.
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escape routes. Emergency lighting in technical rooms must be minimum 15 lux. Lux levels will vary dependent on the specific
area, due to local regulations, so this has to be taken into consideration.
A percentage of the general light fittings should be connected to an emergency power circuit to provide emergency lighting.
If individual battery-operated light fittings are provided these must comply with local regulations and shall be of decorative
units to match the overall design scheme.
Guestrooms to be also equipped with emergency lighting fixture LED at room corridor entrance ceiling.
Lifts to be also equipped with emergency lighting.
In outdoor areas, emergency battery light should be placed in exterior doors and paths to guide guests to safe areas.
08.06. Guestrooms
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08.06.3. Power Outlets
Power Outlets: Provide Ground Fault Interruption (GFI) as required by code and at locations near water including:
• Guest bathrooms
• Pool areas
• Portable appliances in kitchen areas
• Exterior locations
Finish and colors as agreed with the Interior designer.
Electrical power outlet locations must be coordinated with all furniture and equipment and provided as per the following:
• On the side of the bed closest to the window: -
o Above the bedside table: -
1 no. Normal Socket for guest use (24h).
1 no. USB-A&C 3.0 outlet (24h).
o Below the bedside table: -
1 no. outlet for bedside lamp (switch on wire). Only if there is no pendant light.
1 no. outlet for telephone if necessary.
• On the side of the bed toilet side: -
o Above the bedside table: -
1 no. Normal Socket for guest use (24h).
1 no. USB-A&C 3.0 outlet (24h).
o Below the bedside table: -
1 no. outlet for bedside lamp (switch on wire).
• 1 no. universal outlet (24h) and 1 no. USB-A&C 3.0 outlet (24h) above the desktop.
• 1 no. outlet for floor lamp at the seating area (low level), controlled via light switch.
• 1 no. universal outlet (24h) for guest use at the seating area (low level) if required.
• 1 no. socket below desk for desk lamp.
• 1 No. twin outlet concealed behind the TV or TV panel (24h).
• 1 No. outlet concealed in the minibar cabinet for the minibar (24h).
• 2 No. outlet above the minibar cabinet (for kettle and coffee machine).
• 1 No. outlet in lobby area at low level for cleaners’ use.
• 1 No. shaver socket in the bathroom.
• 1 No. IP rated outlet in the bathroom for heated towel racks (where installed in extreme climates).
• Additional power outlets as required by local code, equipment list and interiors design scheme.
• Additional power outlets as required in accessible rooms for various equipment together with additional
sockets at bedside for medical equipment, etc.
Power outlet with USB: The USB-A&C 3.0 element needs to have its own overcurrent protection and must nor rely on RCD
or MCD devices to protect its circuit.
Guest outlets to be accessible without moving furniture with cover plates style/finish as specified by the interior designer.
08.06.5. Lighting
Good lighting levels to guestrooms are extremely important and minimum levels as previously defined are to be achieved
together with the right ambience within the room and the interior designer is to work with the lighting designer in achieving
this effect.
Each guestroom to have separate lighting and small power circuits, i.e., not duplicated with other adjacent guestrooms.
The appearance of the lighting equipment within the room is dependent upon the interior design but must also address
issues related to durability, replacement, heat and safety.
Lighting shall be designed to maximize energy savings balanced with good visual effects. All lamps used within the guestroom
must be LED.
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In general, as a minimum the following lighting is to be provided: -
• Entrance lobby lights minimum 2no., surface mounted decorative fixture or recessed down light.
• 2 no. bedside lamps with separate reading light and individual switching. Lamp to ensure suitable lighting for
reading and minimize the amount of reading light that might stray over onto the other side of the bed to avoid
disturbing any accompanying guest.
• Desk area lighting to be suitable for reading/computer work, i.e., provide a desk lamp,
• Light over mini bar area, wardrobe facing into room.
• Pelmet lighting (optional).
• LED strip above/around headboard
• Floor lamp with individual dimmer switch.
In Bathrooms, lighting distribution should avoid strong contrast, shadows and poorly lit corners with minimum lux levels as
previously defined with strong overhead lighting avoided. Minimum 3 downlights however final configuration may dictate
additional spots; splash proof fitting with opaque lens within shower; built-in LED, warm tone, light fixture each side of mirror
provided on separate switch to allow choice of mood/illumination level. Steam proof light fittings to be used throughout. All
bathroom lighting to be dimmable.
Wardrobes to be well lit from the inside with LED lighting connected to a micro switch.
Scene setting dimmers to be provided in the suites.
08.06.6. Bathrooms
Switches to be externally located subject to local authorities’ requirements. Provide an IP-rated universal shaver socket
outlet for guest use adjacent the mirror.
Heated mirror demister pad to be provided linked to bathroom light switch together with backlit LED strip. In case of
transformer to be placed with easy access and away from any water point. IP shouldn’t be lower than IP44.
Magnifying mirror with built-in light with switch to be considered.
As an option a ceiling speaker can be installed as slave unit to TV in bedroom with volume/off/on switch mounted on wall.
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All floor box outlets must be covered with secure and robust metal lids with a locking mechanism to secure the lid both when
the outlet is used and not used. Each floor outlet must contain a minimum of 3 power outlets and 2 data outlets.
The power supplies for AV systems must be clean, i.e., separate from the lights and other disturbances.
In addition to the above, electrical and data points within all pre-function and/or break out areas should be installed, with a
minimum of 8m intervals along walls or adjacent to seating areas within floor boxes or within furniture elements for guest
usage.
08.08.1. Lighting
Appropriate combination of LED decorative lighting with dimmer control/scene setting in each room and subdivision, suitable
for business functions with minimum lighting levels as previously stated, all as per lighting consultants’ design.
As there may be several lighting circuits a simple scene-setting dimming system is required with a minimum of 5 pre-set
lighting conditions to suit meetings, multimedia presentations, etc. together with interfaces to projection units. The system
must be user-friendly, and easy for guests to use.
Provide a circuit with on/off switch for low voltage down lights in front of projection screen.
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08.14. Server/Data room
Provide total protection by earthing and bonding of the IT equipment according to ANSI/J-STD-607, IEE1100-2005.
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FIRE LIFE AND SAFETY
09.01. General
Radisson Hotel Group Life Safety Standards have been established with the aim of providing a safe environment for the
occupants of any Radisson Hotels.
Fire Life safety system must include the requirements described in the following sections of this document. Where local
governmental codes require alternative or more stringent requirements, these differing requirements must be complied
with by the designer. Where this situation exists, Radisson should be notified in writing of any change in the system being
specified from this standard, the reasons for the change and a full description of the variation prior to any implementation
of the changes.
This document is not a construction specification. It is an aid to designers to achieve a uniform and consistent approach to
life safety in RHG properties throughout the countries where Radisson brands hotels are present.
This document should be read in conjunction with the approved Fire Strategy that has been developed by a suitably certified
Fire Engineer, depending on the local regulation.
Earthing – bonding: In the mechanical/technical rooms care shall be taken to evaluate the need of earth bonding in the AHUs,
cable management systems (cable basket trays, racks, etc.), incoming water steel pipes etc.
09.02.2. Compartmentation
The layout of the hotel shall provide acceptable compartmentation through use of fire doors and fire screens at strategic
locations to restrict the spread of fire/smoke. Fire resistance for the structure and floor to floor compartmentation to be a
minimum of 30 minutes and for buildings above 3 levels this requirement is to be increased to a minimum of 60 minutes.
For other areas the following fire resistance separation to be provided as a minimum standard, however Local building
control legislation may dictate greater fire ratings.
• Between upper floors and basement 60 minutes,
• If parking area underneath the hotel, it’s needed to increase to above 120 minutes with access staircase from the
parking separated by a set of 2 separate doors with minimum E60 fire resistance,
• Technical shafts to be fire separated from evacuation routes with minimum 60 minutes,
• Elevator shafts to be a minimum 60-minutes fire rated and separated from evacuation routes by means of fire
doors.
Compartments to be planned as per local regulations but irrespective escape routes maximum travel distance before
reaching a secure area with minimum one vertical escape per compartment for a normal fire risk situation to be as below
chart. For high-risk situations this may reduce 50% on guestroom floors.
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All escape routes must be visible and easily accessible from any position within the hotel. In planning the compartmentation
of the hotel every guestroom must be designed as a safe area with 60 min fire rating and main guestroom door with 30min
fire rating.
In planning the escape routes, the following is to be considered: -
• confirm that the number and location of existing exits is adequate by reviewing the no. of people on each level and
the distance they need to travel to reach the exit,
• Travel distance is measured from all parts of the premises to the nearest place of reasonable safety which is to a:
o protected stairway enclosure/story exit
o separate fire compartment from which there is a final exit to a place of total safety, or
o nearest available final exit.
For exceptional reasons the minimum travel distances may be increased as agreed with RHG D&T by the addition of further
fire protection measures, e.g., automatic fire detection, sprinklers, etc.
Corridors to be compartmented by fire rated compartment doors or smoke doors. Each section with a staircase shall be
isolated and possibly additional doors will be required, i.e., dead ends, etc. Fire detection systems shall automatically close
smoke doors.
Compartmentation might not be permitted in certain instances, such as corridors where mechanical ventilation is required,
and in this case other suitable measures should be considered and agreed together with RHG D&T.
Fire dampers are to be installed as required in accordance with general good practice. Fire dampers shall also be installed
for all ducts/conduits exceeding 125mm diameter where they cross through any compartment. All such dampers are to be
shown on the as-built drawings. All fire dampers must be provided with an external device which clearly indicates the position
of the damper with easy access for resetting and maintenance.
All dampers should be reset automatically unless easily accessible in which case manual reset can be used. Fire damper
position indication to be indicated on the BMS. Self-motioning as part of the test/maintenance procedures to be scheduled
through the BMS on a weekly basis. Fire damper motors to be in line with the fire rated class.
The kitchen exhaust system must be an individual system serving only kitchens on one floor and must not be interconnected
with any other building exhaust system, fire suppression system and grease separators.
The range hood exhaust air volumes must be sufficient to provide for capture and removal of grease laden cooking vapors.
09.02.4. Dead-Ends
Dead-end situations to be avoided. However, if no alternative solution exists, then dead ends up to a maximum 15m without
sprinkler system (mentioned above in travel distance chart) on guest rooms floors may be permitted (measured from last
guest room door), with additional safety measures required such as manual call points, hose reels, etc.
09.02.5. Staircases
Generally, stairways must be at least 105cm wide and, in any case, not less than the width of the escape routes that lead to
them. Stairways wider than 2100mm to be divided into sections, each separated from the adjacent section by a handrail, so
that each section measured between the handrails is not less than 1050mm wide.
An alternative means of escape is required from all areas of the hotel with a minimum of 2 escape routes per floor via
protected/enclosed escape staircases that allow direct egress to the exterior or exit via a protected area on the exit floor
with maximum travel distance to an escape staircase as stated above.
External staircases are permitted subject to the height of the building. However additional protection may be required and
should be safe distance from any openings in the façade to ensure provides a safe escape route.
Ensure adequate emergency signage and escape route lights are provided, and each landing has the floor level clearly
indicated.
On exit level additional measures are required to avoid external access into the staircase but still allowing non-obstructed
egress, i.e., panic hardware, monitored/alarmed, etc. In situations where staircases are shared with other building occupants
it must be ensured that the access to the hotel floors from the staircase is restricted only allowing escape in the event of an
alarm being activated and must be both alarmed and monitored for security.
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The escape routes outside the building should always lead to an agreed safely navigable assembly point. Assembly points to
be located away from the hotel at minimum 1,5 times the building height in order to avoid falling debris or structural
collapse, or any safe place agreed and confirmed by the emergency team of the hotel.
09.02.7. Lifts
Guest lifts to be located in area clearly visible from reception. Car park lifts shall be separate lifts with travel only to reception
floor. Lifts accessing general PUAs such as meeting/function areas must be separate to the main guest lifts. All lifts to have
key card access control.
All lifts to be also interfaced with Fire Alarm in case of emergency and evacuation to be landed to ground floor or an alternate
floor as per the fire location. Only fireman lifts can be used by the specialist (Fire brigade, Civil Defense, Emergency Team)
during evacuation and emergency events. Fireman lift to be equipped with fireman switch, shaft pressurization, emergency
lighting, generator backup connection or alternate incoming electrical mains supply with intercom system.
09.02.8. Accessibility
Special provision for guests with disabilities as per local regulation. At minimum, a stroboscope light shall be fitted in the
accessible guestrooms, a vibrating pillow, with pull cord alarm at bedside and in bathroom to be also considered, and LED
indicator at the main door at the corridor. Accessible toilet in PUAs to be also equipped with pull cord alarm connected to
reception.
A fire evacuation wheelchair is to be provided in the floor staircase where accessible rooms are located to be used in case of
evacuation by the evacuation team.
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• Access control systems to allow easy evacuation and entrance for the fire brigade,
• PA system for automatic announcements,
• Background Music, TV system to switch off in an emergency, and AV systems for meeting rooms,
• Gas Detection and Gas solenoid,
• Fire suppression systems (FM200, CO2, Clean Agent, Ansul etc.…)
• Elevators (Passengers and Service), escalators, etc.,
• ZCV (Zone Control Valves) in all floors and branches.
Before handover to RHG the system must be fully tested and certified by an internationally accredited independent specialist.
All Interfaces of MEP systems and equipment with fire alarm must be vis interface modules and not through BMS as per the
code.
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Loudspeakers must be placed so that information is clearly audible in all areas of the hotel (minimum 60dB), with a separate
announcement loudspeaker located in each guestroom or can be replaced with a built-in sounder base in the detector. The
announcement volume shall be 70 dB with articulate voice distinction at the bed pillow for all guestrooms in addition to a
strobe light in all accessible rooms. A command microphone with zoning possibilities shall be located near the fire alarm
panel and at reception for use by hotel team members.
07.03.01.14. Sprinklers
RHG strongly recommends that sprinklers be installed in all properties. However, this is mandatory in high rise buildings
higher than 23m (ground level to floor level of highest floor) or more than 6 floors, and/or airports hotels.
Sprinkler systems must be designed according to sprinkler codes such as NFPA 13, CEA 4001, EN 12845 or FM. High-pressure
water mist/fog fire protection system is to be considered and is generally the preferred option, where allowed, in terms of
the local codes.
For low rise and medium rise buildings installation of sprinkler systems will depend on code, structure, fire compartments,
actual height of building, layout, etc. and shall be determined on a case per case assessment. In certain markets irrespective
of any statutory requirements sprinklers may be required depending on local competition, particular market factors, etc.
Final decision regarding sprinklers to be discussed and agreed with RHG.
All parking areas are to be fully sprinkled. The sprinkler pump system consists of primary pump sets together with a jockey
pump plus full backup pump sets that switch on automatically in case of primary set failure. All pumps will be required to be
tested on a regular basis and test lines shall be provided. Test lines to be located within plant rooms.
Fast response heads, dry pipe sprinkler system in non-heated areas only with recessed sprinkler heads in PUAs. Ensure fire
resistant material is used for the piping. Valves, flow detection, test valves to be fitted. Ensure loops per floor are designed.
In designing the sprinkler system, the following requirements apply: -
• Perform water flow test/s and record results to ensure reliable source of water volume and pressure from local
authority water main or from onsite cisterns/tanks if local supply not available or unreliable. Provide sufficient
water tanks or water reservoir for occupancy and maintenance,
• Allow a 10% hydraulic safety factor,
• Design system within maximum pressure of 12 bar without use of pressure reducing valves,
• For low rise buildings provide control valves, flow and tamper switches at each connection monitored on the fire
alarm system. Locate inspector's test assembly at remote end of zone (not in guestrooms) with discharge piped to
drainage system,
• For high rise buildings connect guestroom floor sprinkler piping to 2 risers at each floor with a control valve and
flow and tamper switches at each connection. Locate inspector test assembly as above,
• Sprinkler heads generally to be fast response 68º to 74ºC except as for certain locations as agreed with RHG D&T.
Sprinklers to be either recessed, semi-recessed and concealed throughout,
• Provide wet-pipe sprinklers for habitable spaces such as guestrooms, guestroom corridors, restaurants/bars,
ballrooms/meeting rooms, public and back-of house areas,
• Provide dry-pipe sprinklers in attic and unheated areas to avoid the possibility of freezing,
• For guestroom bathrooms less than 5.5m2 sprinklers are not generally required and where non-combustible
materials are used,
• Provide sprinkler protection to all underground parking areas, and plant rooms,
• For loading docks/truck bays provide sprinkler protection, with dry-pipe system if area is subject to freezing,
• For freezer/cold rooms protect with dry-type heads supplied off the area wet sprinkler system.
Sprinklers are not required in wardrobes, dressing rooms or stores where the area of the space does not exceed 2.5m2 and
does not contain a washer, dryer, water heater, or any other mechanical/electrical equipment.
Sprinkler installation is allowed in electrical rooms where equipment is 600V or less, except for the Dedicated Electrical
Space.
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Fire extinguishers to be provided as required by local regulations/fire authority with appropriate types for intended use, i.e.,
CO2 near electrical rooms, powdered avoided near IT equipment, etc.
Portable 50kg fire extinguishers are to be provided within the car park securely mounted on the walls.
Fire stations fitted with fire hose reels and extinguishers to be provided adjacent fire exit on all floors, minimum 2no. at not
more than 30m apart.
• IT rooms must not have sprinklers installed, a clean agent or Fm200m can be accepted,
• Diesel Storage to have Foam suppression system, Gas Tank deluge system to be considered, and main,
• Electrical rooms to have suppression CO2 system.
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SECURITY
10.01. General
Access control is to be considered on an individual basis subject to location, configuration, local risk assessment, etc. with all
access to the hotel well controlled however with due consideration to maintaining a positive guest arrival experience. Main
components of access control systems to comprise key card access, CCTV monitoring, alarm intruder detection linked to
CCTV, scanners, etc. employing latest best technologies.
07.03.01.23. Lifts
Key card access control to all passenger lifts is mandatory.
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10.02. CCTV - Video Surveillance
10.02.1. General
CCTV system installed in accordance with local requirements/legislation with due consideration to any privacy issues. CCTV
must cover all high-risk areas in the premises as stated below. For certain locations and markets CCTV coverage may be
required in all guestroom corridors.
CCTV must be a closed-circuit digital system with high-definition color cameras throughout. CCTV monitors should be
provided in back-office area or within the dedicated security office which is typically provided in larger hotels/resort
locations. Storage units, video servers and other sensitive equipment must be placed in a well-protected, access-controlled
area such as the IT-server room. Cameras and lenses must be chosen with regards to lighting, range etc. to ensure that they
provide high level quality images to ensure persons/objects can be readily identified.
Surveillance camera input shall be recorded with digital recording that allows full management of captured images. In
addition, the following requirements are to be adhered to:
• Inform guests and visitors about video surveillance, through proper signage.
• Check with the relevant authorities if the local legislation requires a license, permit or other authorization and
approval for the use of video surveillance.
• Include information about video surveillance in contracts or guest registration cards in order to obtain a "prior
approval" from guests and clients.
• A standard sentence informing about video surveillance should be included in all employment contracts.
• Make sure your owner is also aware of and approves the use of surveillance.
10.02.3. Installation
• Storage units, video servers and other sensitive equipment should be place in a well-protected, access-controlled
area such as the IT-server room or within the dedicated security control room (typically available in larger
hotels/resort locations/high risk locations)
• Cameras and lenses should be chosen with regards to lightening, range etc. in order to ensure that they provide
maximum benefit if identifying the images that they capture.
• Surveillance camera input shall be recorded with digital recording that allows full management of captured images.
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10.02.4. CCTV Specifications
a. CCTV Monitors & Recordings
• The system shall be able to record for 14 days without human assistance
• Images to be stored for minimum 1 month
• IT room where the record must be kept for 3 months for PCI compliance,
• or as long a period as is legally acceptable
• Spot monitor at reception desk live view on external access points evening/night team
b. CCTV Minimum Hardware requirements
• 4,2 Mega pixels
• HD Color
• Dome, activated on movement
• Placement to be able to see height, faces.
• Alarm intruder linked to CCTV: need to detect open door positions
10.03. Ironmongery
Ironmongery and Door Locking: Mechanical Master Key System Architecture and Policy should follow the following diagram:
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• Lock interrogation, minimum last 100 entries.
• Battery powered with 3-year lifetime and fitted with low battery warning to team members only.
• Single action panic release cylinder with deadbolts. Automatic deadbolt preferred.
• Lock system CPU to be interfaced to PMS.
• The electronic card lock/system must have single and multi-track encoding for possible future upgrades.
Special conditions apply where locks are used on exterior doors in extreme conditions, i.e., heat, dust, cold, humidity, etc.
The night latch mechanism is recessed into the door, this reduces the fire rating of the door. In order to ensure the correct
fire rating is maintained the mechanism must have an intumescent wrap fitted.
In case of a potential installation of a Digital Door lock system, it needs to be validated by RHG IT Department.
Main BGM Rack located in the Server room and interfaced with Music Stylish to supply music to the following areas:
- Lobby / Reception with separate Volume Control localized at reception desk for lobby speakers.
- Drop Off outdoor area to have speakers for music for guests while waiting for car delivery.
- All Day dining restaurant with separate volume control located in the ADD area.
- Business Lounge with localized volume control located in the area.
- BAR Lounge with Volume Control and Channel Selector, located in the area.
- Gym to have separate music rack with amplifier and CD Combo localized in the gym area.
- Massage rooms /Treatment to have provision far iPod Dock.
- Ballroom Pre-function area.
- Canteen with localized volume control in the canteen area.
- Board room with localized volume control in the area.
- Pool Terrace and Lounge area on roof to have volume control and channel selector localized in lounge area.
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DOORS
11.01. Entrance Doors
Main Entrance to be a pair of automatic sliding doors minimum 3.6-3.8m wide, distance between set of doors not less than
300cm, or a large revolving door minimum 330cm diameter of three panes each minimum 260cm, all controllable from the
reception.
With sliding doors, special attention to be taken into consideration in the design, for ensuring the functionality with
unfavorable weather conditions and air drafts. The sensors of both doors should be linked, and have reduced scope, to
minimize the overlapping of the opening of the doors. Timing adjustment and weather mode with different functionalities
should be installed. The aim is both Energy reduction, and guest comfort. With extreme weather conditions, the system
would allow the possibility of keeping closed the inner door, until the outer door is closed, and vice versa.
Doors should be frameless, fully glazed aluminum/steel doors with security glass, and aluminum insulated hollow door frame
with proper seals, insulation, etc.
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LIFTS
12.01. General
Vertical transportation and lift selection with specifications have to be supported with the following reports and
documentation when the project outline has been agreed:
• Traffic Study
• Detailed Performance specification
• Detailed Tender and BOQ document
A qualified elevator engineer working for the project’s appointed Consulting Engineers should be used to execute the above.
The number, size and speed of the guest passenger elevators shall be based on a calculated average interval during peak
periods, of 30 seconds or less (waiting time), and a handling capacity of 30% of the Hotel occupancy population in a five-
minute period, 15% up and 15.5% down. For this purpose, “Hotel occupancy population” shall be assumed to be 1.5 times
the number of rentable guest units in the Hotel based on 100% occupancy.
The elevator traffic study shall be prepared by a qualified and experienced elevator engineer, and the assumptions used in
the calculations shall be approved by the RHG technical team.
The number, size and speed of the room service elevators will depend not only on the size and configuration of the Hotel,
but also on the type and quantity of room service expected, and the locations of the service centers using the elevators
(room service, housekeeping department, maintenance shops, etc.)
In general, there shall be no less than two (2) service elevators in hotels of up to 200 rooms, no less than three (3) in hotels
of 201 to 600 rooms, etc. (The number of service elevators should be approximately 50% of the number passenger elevators.
Special service and special freight elevators shall be provided, as found necessary in planning the Hotel, to expedite the
movement of goods and/or maintain security.
In all cases, each installation must consist of at least a pair of elevators, to ensure continuity of service during periods of
maintenance and repair.
The elevator installation shall comply will all requirements of local regulations and Codes, and with the latest edition of the
American National Standard Safety Code for Elevators (ANSI) A17.1 or British / European Standards, where these provisions
are more than the local Codes.
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07.03.01.28. Room Service Elevators
Rated load (minimum) 1600kg. (3500 lbs.)
Speed (minimum) Various (1.6mps [320 fpm])
Variable Voltage and/or Variable
Control
Voltage – Variable Frequency
Recommended: 2200 mm x 2000 mm (7ft. 2 in. x 6 ft. 6 in)
Platform
Minimum: 1100 wide x 1800 deep x 2200 high
Illuminating Hall Buttons
Combination Hall Lantern and Position Indicator at Main Service Level Hall Lanterns, all
Signals
other floors
Car position Indicator with arrows
Illuminated – Mechanical Displacement
Car and Hall Buttons
One Car Operating Panel
Door Operator Electronic Door Control
Recommended: 1200 mm x 2100 mm / Centre Opening
Entrances / Doors (4 ft. 0 in x 6 ft. 11 in.)
Minimum 1080 wide x 2100 high clear opening
Full Door Dual Infrared Sensor / Safety Edge
Intercom (3 Way Cabin, Reception and Machine room)
Safety/ Special Features Emergency Light Battery backup / emergency landing device (Battery operated)
Fireman Switch / Interface with Fire Alarm
Camera (Optional)
12.03. Finishes
07.03.01.30. Guest Lifts
• Guest lift car interior to be carefully designed in line with lift manufacturer’s requirements and must compliment
interior design.
• Floor finish to be hard wearing type, i.e., ceramic/stone all as specified by the interior designer,
• Wall finishes to be minimum high-pressure plastic laminate finish consistent with guest lift lobby or main lobby
décor, with wall mounted chrome handrails on 3 sides at 80cm and mirror wall above all as specified by the interior
designer.
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• Lift car doors and frame inside and outside to be brushed stainless steel or finished to interior design specification.
• Lighting to be as specified by the interior designer, lift car ceiling with translucent diffuser and LED lighting above
is not acceptable. Lift lighting to have automatic switch off when not in use.
12.04. Signage
07.03.01.32. Lobbies
Emergency notice signage provided adjacent lift call points. Signs must be displayed both in English and the local language.
All lifts lobbies shall have signage “Do not use lifts in the event of fire” with clear visibility.
07.03.01.33. Panels
Lift panels need to have signage indicating locations for all outlets and facilities within the hotel, i.e., reception, bar, restaurant,
meetings, etc. all as agreed with RHG D&T.
07.03.01.34. Promotions
Provide LCD screen for promotional signage/displays.
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LEISURE AREAS
13.01. Heat/Wet Areas
A safety alarm button needs to be provided in all heat rooms linked to the leisure club reception or reception.
All indoor humid areas such as indoor Pools, Jacuzzis, Spa, etc. to have walls and ceiling finishes with anti-fungal coating.
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LANDSCAPING
14.01. Irrigation
Hose bibs with shut off valves for general water supply are required at the building perimeter, main entrance and parking
areas. For areas subject to freezing provision is to be made to be able to drain the supply pipes.
Irrigation sprinklers systems are to be agreed with RHG D&T depending on the extent and location of landscaped areas.
Where installed, an automatic system using grey water is requested, wherever possible.
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RESPONSIBLE BUSINESS
15.01. Metering & Monitoring Strategy
In order to measure and monitor the usage of all incoming utilities (electricity, water, gas, district heating/cooling, etc.),
appropriate primary Smart meters shall be fitted by the supplier with a standard output facility and connected to the hotel’s
BMS enabling the hotel to automatically measure the hotel’s primary usage. Similarly, separate electronic sub-meters shall
be installed to account for usage by individual cost centers in the Hotel: -
Area Electricity Cold Water Hot water LPG Gas Nat Gas Oil
Guestrooms X X X
Kitchen X X X X X
Kitchen extraction X
Laundry X X X
Leisure Centre/Spa
X X X
/Swimming Pools
AHUs (separate
X
metering)
Standby/Emergency
X X
Generators
Gas Boilers X
Oil Boilers X
Total Hot Water hotel X
Chillers X
Cooling Tower X
Total Hot water supply
& secondary return X
temperatures
Chilled Water Flow
&Return
X
temperatures from
hotel
Irrigation system X
Cooling system server
X
room
Tenants’ areas X X X
All meters to be connected to the BMS (BACnet, M-bus or Modbus communication protocols) and be accessed remotely.
Provide two-way communication between the meter and external networks (both supply & grid) for maintenance and
control of the meter. Provide external power supply and backup power supply with built-in charging circuit.
All meters and submeters to be easily accessible and readable.
Individually meter chilled water to each occupancy.
Individually meter heating hot water to each occupancy.
Individually metering in all tenants’ areas.
Installation of wireless meters in case cabling is not cost efficient.
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• KW⋅H consumed.
• Power Factor.
• Suitable IP class depending on the environmental conditions.
• Labelling (reference to the measured system).
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Typical AC Charging Capacity:
The suggested minimal charging capacity per type of hotel and for priority countries is indicated below.
Each location is unique. Exact numbers need to be confirmed by a site analysis.
Below table indicates the number of AC poles, noting that 1 AC pole can charge 2 EVs simultaneously.
Parking
Country 50 100 150 200 250 300 350 400
Spots
Norway 70% 3-4 6-8 8-14 14-18 15-20 20-25 25-35 35-40
Netherlands,
Denmark, Sweden, 70% 1 2 3-4 3-5 4-6 5-7 7-9 9-12
Switzerland
Austria, France,
Germany, Belgium, 70% 1 1 2 2-3 3-4 3-4 4-6 6-7
UK
Portugal, Finland,
70% 1 1 1 1-2 1-2 1-3 2-3 2-4
Estonia, Italy
Latvia, Lithuania,
70% 1 1 1 1 1 1 1 1-2
Poland
Our target is to equip 100% of all applicable hotels across Europe and India with EV chargers by 2025.
The use of Renewable Energy is needed whenever it’s possible in terms of supply. The hotels will have to be designed
according to local requirements in terms of PV plants, etc.
For Resorts (beach in this case), it’s highly recommended to incorporate renewable source, like following:
• PV Panels for Villas which can serve the electricity needed for lighting, and AC units if possible. Energy Storage
applicable for night hours.
• Possibility of Aerogenerator turbines to the villas/blocks for electricity production, with energy storage.
• PV panels in main buildings to feed facilities.
• Possibility of landscape lighting to be all solar based fixtures with built-in batteries for 8 hours supply.
RHG has developed a full detail of sustainability standards in the Build Planet Guidelines, in order to align and comply with
the Net Carbon strategy in 2050.
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ANNEX I - MEP Equipment – Approved Brands
16.01. Electrical
• Generator: ELECTRA MOLINS - CATERPILLAR - FINANZAUTO - SDMO / CUMMINS - FG WILSON
• Power transformer cabinet: SCHNEIDER - SIEMENS - ABB - TESAR GULF TRANSFORMERS
• Electrical panels, protections: SCHNEIDER - ABB - SIEMENS - MERLIN GERIN - EATON - HAGER -
GARO – MEGACON - LEGRAND
• Capacitor bank: SCHNEIDER - SIEMENS - ABB - CIRCUTOR- LIFASA SPAIN - NOKIAN FINLAND -
HITACHI
• Electric meters, network analyzers: CIRCUTOR - SCHNEIDER - SIEMENS - ABB - HAGER -
MERCURY
• SAI: SCHNEIDER - SALICRU - MEGALINE NEWAVE - MILLETEKNIK
• Transformers (dried, encapsulated and low noise level): ABB - TRIHAL - SIEMENS - TESAR GULF
TRANSFORMERS - SCHNEIDER
• Electrical mechanisms: BTICINO - SCHNEIDER – SIMON - SIEMENS.
• Scenarios ignition rooms: SIEMENS - BTICINO - LEGRAND - KNX - JUNG - SCHNEIDER - Brands
compatible with KNX/Zigbee/Dali communication protocols
• Lamps and Lamp fittings (LED only): PHILIPS (Masterline Series) - OSRAM - SYLVANIA - NARVA -
GAUSS - FARO - LEDC4 - AROMAS DEL CAMPO - LINEA LIGHT – ROMALUCE - IGUZZINI
• Motion detectors: ORBIS DICROMAT - INGENIUM SR – HAGER - SCHNEIDER - ABB
• Control systems of scenes and lighting level: TROLL - LUTRON - DALI - SCHNEIDER - WAGO
• Kitchen Lighting (low energy consumption): GEWISS - PHILIPS – OSRAM - GAUSS.
• Light point of the kitchen hood (Anti-deflagrant): PHILIPS - OSRAM.
• Electric outlets for kitchens and wet rooms: GEWISS - BTICINO - SCHNEIDER - ABB - LEGRAND
• Flame retardant type and halogen free wiring: PRYSMIAN (Afumex type) - DRAKA CABLES -
GENERAL CABLE - DUCAB UAE - RIYADH CABLES - OMAN CABLES - NEXANS - SEVCABEL
• Supply cables for emergency equipment (Fire): PRYSMIAN (Afumex Firs) – DRAKA (Cables Protech
1.) – FIRECELL UK – PIRELLI GOLD FRANCE – NEXANS.
• Metal Trays: Hot dip galvanized PEMSA REJIBAND - PVC UNEX PC+ABS (halogen free)
• Protection Pipes: GEWIS (ICTA series) for flexible hose and (RKHF series) rigid - BARTON UK - SWIFT
UK - ACKERMAN UK.
• Surge Protection: INGESCO - CIRPROTEC
• Lightning Rod: INGESCO - FURSE UK - ERICO USA - WALLIS
• Telemetry: SATEL
• ATS (Automatic Transfer Switch): ASCO - ZENITH - SCHNEIDER
• BUSBAR: EATON - BARDCUT - TRANSLITE
• VFD: SCHENIDER - ABB - TELEMECANIQUE
• UPS: EATON - LIBERT - CHLORIDE - Legrand - APC – IPPON
• CHP: 2G - GOGENCO - ENERGIE
16.06. Lifts
• Lifts: OTIS - THYSSEN - SCHINDLER - KONE - MITSUBISHI
16.07. Security
• Cameras: JVC with 535 lines with 3-8 auto iris varifocal optical - PELCO - HONEYWELL - BOSCH - AXIS
- AVIGILON
16.08. Telecommunications
• Sound equipment (Announcement system in lounge and common areas): SONELCO - EIS - BOSE -
NEWTEC (Speaker decorative)
• Room announcement system: Passive speaker dim.2” EIS - SONELCO - Digital regulator SONELCO
(model PCP1221) - EIS (Series 100) - Series BTICINO - SCHNEIDER (as the rest of room)
• Disabled Toilet Alarms: ABB - HONEYWELL
• Sauna control units: TYLÖ
16.09.1. Electrical
Electric meters, network analyzers: ENERGOMERA – PULSAR
Generator: TEKSAN
Light point of the kitchen hood (LED Only): GAUSS – ECOLIGHT – SVETOVYE TECHNOLOGII
– JAZZWAY
16.09.2. Plumbing
Pumps: ANTARUS
Pumps: ANTARUS
16.09.5. Lifts
Lifts: SIGMA – SJEC – CANNY – FUJI
Sept - 21 V-2 General update in accordance with brand standards and general rewording.