Registration: How-to Guide

https://registration.gepower.com/registration/

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 “Home Page” Navigation
⚫ Sign In – if you already have an account, use
this button to securely sign-in. Once signed-in,
you can request access to applications

⚫ Click here to register – click this to start the

process to create an account and request
application access

⚫ Need help? – click on the text to see list of

help options

⚫ Forgot User ID? & Forgot Password? – choose

these options under “Need Help?” if you
cannot recall your user id or password

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Confidential. Not to be copied, distributed, or reproduced without prior approval.
 New User Registration
User ID Creation -
1. Click here to register – click this to
start the process to create an
account and request application
access

Confidential. Not to be copied, distributed, or reproduced without prior approval. 3

User ID Creation

2. Complete the registration form – after clicking Register, a

new form will appear and ask you for some very basic
information. Complete the form in its entirety

⚫ As you complete each field the form will validate your

entry. If there are no issues with your entry, you will see a
green border appear around the entry field as well as a
“check” icon – see sample below:

⚫ If, however, a field fails validation, you’ll be prompted

appropriately, and the field will show in a red border

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Confidential. Not to be copied, distributed, or reproduced without prior approval.
User ID Creation

IMPORTANT NOTE: several of these questions

(shown at the right) are mandatory for legal
and compliance purposes ensuring we protect
the data and intellectual property of you, your
company and GE.

If you have a question or concern about any of

these questions, consult with your appropriate
business management / sourcing
representative.

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Confidential. Not to be copied, distributed, or reproduced without prior approval.
 User ID Creation

3. After you complete the registration form - you will see

a “Submit” button become active at the bottom of
the screen. Click “Submit” to proceed.

• Your information be reviewed one final time to

ensure all fields are properly filled out. Upon
successful validation and submission of your data,
you will see a confirmation message and be
prompted to sign in.

• Why do you have to sign-in? This is an increased

security precaution to ensure your information is
not being compromised or entered by a bot / robot.

• Click “Sign In” and enter your new username and

password to request access to application(s).

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 Existing / Returning Users
1. From the home page, click “Sign In” to login with your existing account.

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Existing / Returning Users

When prompted, enter your username (also referred to as SSO

ID) and password.

If you do not recall your password, use the “Forgot your

Password?” feature

Upon successful login, you’ll be presented with the Application

Catalog to request access to a specific application.

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Application Catalog

Step 1: Click on “+ Add” next to the “Customer Access Application Starter Kit”

Step 2: Click on
“Request Access”

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 Application Catalog
Multiple sites may be requested
at one time.

Step 3: Fill in the form and click submit Simply type a serial number in
the search field and select it in
the dropdown. Repeat to add
multiple sites

Please Note: It is not

necessary to enter multiple
serial numbers for one site,
only one serial number per
site is required

✓ Role of Requestor is User Designation and Phone Number to include Country Code 11
✓ ESN is the SYS ID, and you can provide single SYS ID from a site, hit enter to show it in the drop-drop and this will add the site to your profile
Application Catalog
After you click “Submit”, you will receive a confirmation message
indicating your request has been sent for processing. Close the
window as directed to return to the Application Catalog.
If you receive an error message, there may be an issue processing your request at this
time. You may either try again a little later or use the “Need help? Contact Us” feature
to send us a ticket detailing your issue.

Once your request is fully approved by the application team(s), you will
receive a confirmation notice at the provided email address.

Approval times vary but requests are usually processed within 1-2
business days.

If you have not received a confirmation (or rejection) notice within this
time, contact your application support representative for assistance
at [email protected].

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 Forgot User ID?
Purpose: Use this feature to retrieve your User ID

How:

1) From the home page, click the “Need help?” text and
select “Forgot ID?” option

2) Follow the instructions on screen to retrieve your

account information. Enter your email address and
click Submit

3) If the system recognizes the email address you provided,

you will see a confirmation message on screen and an
email with the user account / id will be sent.

⚫ If no information is available for the entered email

address, you will see this message:

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Password Reset

Purpose: Use this feature to reset your password

How:

1) From the home page, click the “Need help?” text and
select “Forgot Password?” option

2) Follow the instructions on screen: enter your user ID and

complete the security check by selecting the
designated picture.

A “Submit” button will appear after you complete both

steps. Click “Submit” to continue.

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Password Reset

3) Next, you’ll be prompted to select which option to reset

your password.

a) Choose the first option to answer the challenge /

security question you setup for your account, or

b) Select the option to reset via email address on file

(most popular option)

Information on the next slides will walk through each

scenario for password reset.

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Password Reset

3 a) If you opt to reset your account using a security question, you will be guided to a new page. Here, you’ll enter your
email address, answer the security question you originally established for your account, and request a new password.

Click “Submit” to process your password change. Acknowledge the agreement for account usage when prompted.

If successfully updated, you will receive a confirmation message and an email will be sent to the address on file confirming
the change.

3 b) If you opt to reset your account using your email address on file, you’ll be taken to a new screen to confirm the email
address that will be used to reset your account.

An email will be sent to the address on file. This will include a temporary link and instructions to continue with the reset
process.

Note: If you do not see the email in your Inbox, be sure to check your spam folder too in case it was misdirected /
misrouted.

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