I

NTERNSHI
PREPORT

COLLEGEOFBUSI
NNESSANDECONOMI
CS
DEPARTMENTOFMARKETI
NGMANAGEMENT
I
NTERNSHI
PSREPORT

Name mi
ntesnott
adsse
I
DnumberSSR/
1023/
14
I
nter
nshi
pposi
ti
on:
sal
es
Nameofadv
isor
:Get
achewzemamu.
Submi
tt
edt
oMray
ana
 I
NTERNSHI
PREPORT

SUMMATI
ONDATE
Execut
iveSummar
y

Ethi
oTelecom ist
heleadingtel
ecommuni cati
onsserv
iceprov i
derin
Ethi
opia,
offer
ingawi der
angeofserv i
cestobothindi
vidualand
corpor
atecustomers.Thecompanyi scommi tt
edtoprovidi
ngr el
i
able
andaffor
dabletel
ecom servi
cestotheEthiopi
anpeople,contri
buti
ngto
thecountr
y'
seconomi cdevel
opmentanddi git
altr
ansformation.

Thisexecut ivesummar yprov i

desanov ervi
ewoft hei nt
ernshipprogr
am
atEthi oTel ecom, highli
ghtingkeyaspect ssuchast hecompany 's
backgr ound, internshi
pobj ectives,benefi
tsforparti
cipants,andthe
applicationpr ocess.Thepr ogram aimst oprovidestudent sandyoung
professi onalswi thahands- onl earni
ngexper i
enceint he
tel
ecommuni cati
onsi ndustry,all
owingthem todev eloptheirski
ll
s,gai
n
practical knowl edge,andexpl orecareeroppor t
uniti
eswi thint
he
organi zation.

Throughtheinternshipprogram, part
icipant
shav etheoppor tuni
tyt
o
workwi t
hexperiencedpr ofessi
onals,takeonr ealproj
ects,and
contr
ibutetothecompany 'ssuccess.Addi t
ional
ly
, i
nternsbenefi
tfr
om
mentorship,t
rai
ningsessi ons,andnet worki
ngoppor tunit
ies,
enhancing
thei
rpersonalandpr ofessionalgrowth.

Over al
l
,theinternshipprogram atEthioTelecom isav
aluableopport
uni
ty
forindivi
dualslookingtogai npract
icalexperi
enceint
he
tel
ecommuni cationssector,devel
opt hei
rskil
ls,
andkickst
artt
heir
careersinady nami candf ast-
pacedenv i
ronment .

Page2of2
 I
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PREPORT

Tabl
eofCont
ent

Execut
iveSummar
y..
..
..
..
..
..
i
Tabl
eofcont
ent
..
..
..
..
..
..
..
..
..
..
.i
i
Acr
ony
m..
..
..
..
..
..
..
..
..
..
..

I
ntr
oduct
ion.
..
..
..
..
..
..
..
..
..
..
..
..
..
..
..
..
..
..
..
..
..
..
page4
Backgr
oundofTheOr
gani
zat
ion.
..
..
..
..
..
..
..
..
..
..
..
..
..
page5
Pr
oduct
sofEt
hioTel
ecom.
..
..
..
..
..
..
..
..
..
..
,
..
..
..
..
..
..
..
page6
Or
gani
zat
ional
str
uct
ureofEt
hioTel
ecom.
..
..
..
..
.page7
Or
gani
zat
ional
act
ivi
ti
esofEt
hioTel
ecom.
..
..
..
..
..
page8
Wor
kper
for
medofEt
hioTel
ecom.
..
..
..
..
..
..
..
..
..
..
..
.page9
SWOTanal
ysi
s..
..
..
..
..
..
.page13
Summer
..
..
..
..
..
..
..
.page14

Page3of3
 I
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PREPORT

CHAPTERONE-Or
gani
zat
ionr
elat
edi
ssues
1.
1Int
roduct
ion
Thi
sint
ernshi
prepor
tist
her
esul
toft
wo-
mont
htr
aini
ngpr
ogr
am atBGIEt
hiopi
a,
whi
ch l
ast
ed f
rom Jul
y10t
hto Sept
ember5t
h.Iwasassi
gned t
othef
inance
depar
tmentSpeci
fi
cal
l
y,t
he account
spay
abl
e ar
ea,Human Resour
cesand t
ax
di
vi
sionasamangmentst
udent
.Mostofmyt
rai
ningwasdonev
iaassi
sti
ngwi
th
pr
oject
s,byobser
vat
ionandbypar
ti
cipat
ingi
nnumer
oussel
f-
lear
ningsessi
ons.

Thi
schapt
eri
ncl
udest
heor
gani
zat
ion'
sbackgr
ound,
theor
gani
zat
ion'
smi
ssi
on,
the
or
gani
zat
ion'
smaj
orpr
oduct
s,t
heor
gani
zat
ion'
sst
ruct
ure,
bestpr
act
icesoft
he
or
gani
zat
ion

Page4of4
 I
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PREPORT

1.
2Backgr
oundofTheOr
gani
zat
ion

Ethi
oTel
ecom i
sthestat
e-ownedtel
ecommunicat
ionscompanyofEt
hiopi
a.I
tist
hesol
epr
ovi
derof
tel
ecommuni
cati
onsservi
cesinthecount
ry.

-Thecompanywasfor
merl
yknownastheEt
hiopianTel
ecommunicat
ionsCor
por
ati
on(
ETC)andwas
est
abl
ishedi
n1894astheI
mperi
alBoar
dofTelecommunicat
ions.

-In1952,
theETC
was

establi
shedasastate-
ownedent
erpr
ise.I
tremai
nedt
hesol
epr
ovi
deroft
elecommuni
cat
ionsser
vicesi
n
Ethiopi
afordecades.

-In2010,
thegovernmentrenamedthecompanyt
oEt
hioTel
ecom aspar
tofabr
oader
tel
ecommunicat
ionssectorref
orm.

-Et
hioTel
ecom hasamonopol
yov
ert
het
elecommuni
cat
ionsmar
keti
nEt
hiopi
a.I
tpr
ovi
desf
ixed-
li
ne,
Page5of5
 I
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PREPORT

mobi
l
e,andi
nter
netser
vicesnat
ionwi
de.

-Thecompanyi
swhol l
yownedbyt
heEt
hiopi
angov
ernmentandf
all
sundert
heov
ersi
ghtoft
heMi
nist
ryof
Innov
ati
onandTechnol
ogy.

-Ethi
oTelecom hasplayedacent
ral
rolei
nthecount
ry'
stel
ecommunicati
onsdevelopment
,thoughi
thas
facedchal
lengesinkeepingupwi
thgrowi
ngdemandandmoder ni
zi
ngitsinf
rast
ructur
e.

-Inrecenty
ear
s,t
her
ehavebeendi
scussi
onsaboutli
beral
i
zingt
het
elecommunicati
onssect
orand
all
owingpri
vat
ecompet
it
orst
ooperat
einEthi
opia,
butthegover
nmenthasbeenslowtoimplementmaj
or
refor
ms.

Soi
nsummary,
Ethi
oTelecom i
sthelongst
andi
ngstate-
ownedtel
ecommuni
cat
ionspr
ovi
dert
hathas
mai
ntai
nedamonopol
yinEthi
opiasi
ncetheear
ly20thcent
ury
.

Whatar
ethepr
oduct
sofEt
hioTel
ecom
Ethi
oTel
ecom,astat
e-ownedcompany,expandedi
tsproductli
nei
nt hepr
eviousfinanci
alyear
,of
feri
ng
127newproduct
sandupgrading143.
..
",
"date"
:"
Jul
12,2024",
"posi
ti
on":
3},
{"
ti
tle"
:"
EthioTel
ecom -Product
s,
Competi
tor
s,Fi
nanci
als,
Employees.
..

Ethi
otel
ecom isaleadi
ngi
ntegr
atedtel
ecom andDigi
tal
FinancialServi
cesprovi
der
,del
i
veri
ngawide
rangeofser
vicessuchasvoi
ce,dat
a,SMS,publi
c..
."
,"
posi
tion"
:5},
{"t
it
le"
:"
Product
sandServ
icesof
Ethi
otel
ecom PDF-Scri
bd"
,"

Et
hioTelecom,
astate-ownedt
elecommunicati
onssolut
ionsprovi
derinEt
hiopi
a,off
ersawi
der
angeof
pr
oductsandserv
ices.Thesei
ncludef
ixedl
inetel
ephone,ISDN,shor
tcode,mobil
e,and✍

Page6of6
 I
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PREPORT

1.
3BACKGROUNDOFETHI
OTELECOMEORGANI
ZATI
ONSTRUCTURE
Ethi
oTelecom i
sthestate-ownedt el
ecommuni cati
onscompanyi nEthiopia.Asagovernment -
ownedentit
y,
theorgani
zat
ionalst
ruct
ureofEt hioTelecom i
slikelyhi
erarchi
calandf ol
lowsat ypi
calst
ructuref
orastate
-ownedenter
pri
se.Howev er,specif
icdetai
lsaboutitsexactorganizat
ional st
ruct
uremaynotbepubl i
cly
avai
labl
e.Herearesomegener alpoi
ntsaboutthelikel
yorganizat
ionalstructureofEt
hioTelecom:
1.BoardofDi
rect
ors:
Ethi
oTelecom isli
kelyover
seenbyaBoar
dofDi
rect
ors,
whi
chi
sappoi
ntedbyt
he
gover
nmentandprovi
desstr
ategicguidanceandoversi
ght
.

2.Chi
efExecut
iveOf
fi
cer(CEO):Thecompanyi
sledbyaCEOwhoi
sresponsi
blef
ort
heov
eral
l
managementandoperat
ionsofEthi
oTelecom.

3.Funct
ional
Depar
tment
s:Thecompanyi
sli
kel
yor
gani
zedi
ntov
ari
ousf
unct
ional
depar
tment
s,suchas:
-Net
wor
kOper
ati
ons
-Cust
omerSer
vice
-Fi
nance
-HumanResour
ces
-Mar
ket
ingandSal
es
-I
nfor
mat
ionTechnol
ogy
-Regul
ator
yandLegal
Aff
air
s

4.Regi
onal
/Local
Off
ices:
Ethi
oTelecom mayhaveregi
onalorl
ocal
off
icest
hroughoutt
hecount
ryt
oser
ve
i
tscust
omersandmanageoperat
ionsattheregi
onall
evel
.

5.Subsi
diar
iesorDi
vi
sions:
Thecompanymayhav
esubsi
diar
iesordi
vi
sionst
hatspeci
ali
zei
nspeci f
ic
areas,suchas
mobi l
e
servi
ces,
i
nternet
servi
ce,or
enterpr
ise
soluti
ons.

Page7of7
 I
NTERNSHI
PREPORT

6.Repor t
ingStr
uctur
es:Employeeswithi
nEthi
oTelecom
l
ikel
yr eporttot
hei
rrespect
ivedepart
mentheads,who
thenrepor tt
otheCEOandt heBoardofDirect
ors.

I
t'
simportanttonot ethatthespeci f
icdetai
lsofEthi
o
Tel
ecom'sorganizationalstructur
emaynotbepubl i
cly
avai
l
able,asstat
e-ownedenterpr
isesoft
enhav eamor eopaquest ructurecompar edt opubli
clyt
raded
companies.Theactual
organizat
ional
struct
uremayv aryfrom t
hegener aloutl
ineprovidedhere.

Iwasassi
gnedt
othef
inancedepar
tment
,mostofmyt
imewasspentatt
he
account
spay
abl
edi
vi
si
onandt
henaweekatt
heHumanResour
cesdepar
tmentand
l
ast
ly,Iwasatt
het
axaccount
ingdepar
tment
.BGIempl
oysanaccr
ualbasi
sof
account
ing,whi
ch means r
evenue i
srecogni
zed on t
he dat
eiti
s ear
ned and
expensesar
erecor
dedont
hedat
etheyar
espent
.Asar
esul
t,t
hecor
por
ati
onowes
i
tsv
endor
sandsuppl
i
ersandl
i
stst
hem asl
i
abi
l
iti
es.

1.
4Or
gani
zat
ionsAct
ivi
ti
esofEt
hioTel
ecom

Or
gani
zat
ional
Cul
tur
eAssessmentatEt
hio-
Tel
ecomassesscur
rentdomi
nantandf
utur
e
desi
redor
gani
zat
ional
cul
tur
eatEt
hio-t
elecom Ji
mmar
egi
on.
..
",
"dat
e":
"Dec31

Page8of8
 I
NTERNSHI
PREPORT

,
2020"
,"
posi
ti
on"
:1}
,{
"t
it
le"
:"
Ethi
otel
ecom Thr
ee-
year
s"TheLEADGr
owt
hSt
rat
egyi
mpl
ement
edby
Et
hioTel
ecom f
ocusesonpr
ovi
dingser
vicesbey
ondconnect
ivi
ty,
aimi
ngt
oenabl
eincl
usi
ve
gr
owt
handsi
mpl
i
fydai
l
y..
."
,"
posi
ti
on"
:10}
]$~~~$

Et
hioTel
ecom'
sor
gani
zat
ional
act
ivi
ti
esar
ecent
eredar
oundi
tsmi
ssi
ont
opr
ovi
de
t
elecommuni
cat
ionser
vicest
othepeopl
eofEt
hiopi
a.The✍

Wor ki
ngatEthioTelecom i sratedhighlyby716empl oy
ees,acrossvar
iouscultur
edimensi
ons.
Et
hioTelecom employ eesar emostsat i
sf i
edaboutExecutiveTeam,
..
."
,"
attr
ibut
es":
{"
Missing" :
"acti
viti
es|Showr esul
ts
wit
h:act
ivi
ti
es"
},"
rat
ing":4.6,
"rat
ingCount":3532,"
posit
ion"
:6}
,{
"ti
tl
e":
"Or
ganizat
ionalCul
tur
e
AssessmentatEthi
o- Telecom Usi ng..
."
,"l
ink":
"

CHAPTER2-Act
ual
pract
ice(
wor
kexposur
e)Assessement

2.
1Wor
kper
for
medEt
hioTel
ecome
Ethi
opi
antel
ecommuni
cat
ioncompanyserv
ingasthemajori
nter
netandt
elephoneser
vicepr
ovi
der
.Et
hio
tel
ecom i
sownedbyt
heEthi
opiangov
ernmentand..
."
,"
posi
ti
on

Duri
ngthehalf
-year
,ourcompanygenerat
edat otalof42.
86Bil
li
onETBinrev
enueandachieved98%ofi
ts
t
argett
hroughexpandingit
srevenuesour
ces."
,"
date":
"Jan23,
2024"
,"
posi
ti
on":
8},
{"
ti
tl
e":
"TheEthi
opi
an
t
elecom i
ndust
ry:gapsandrecommendations

ETCprovi
desfixedli
net
elephony,mobil
etel
ephoneandI
nter
netandmul t
imediaser
vices.ETCuses
sat
ell
i
tes,
digi
talradi
omultiaccesssy
stem (
DRMAS) ,
Ver
y...
",
"posi
ti
on"
:4},
{"
ti
tl
e":
"Et
hioTelecom -Di
git
al
Page9of9
 I
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PREPORT

I
ncl
us

et
hiotel
ecom anal
yzedthelocal
mar
ketenvi
ronmentandtrends,andpl
annedt
oimpl
ementdi
git
aland
i
ntel
li
genttr
ansfor
mationbasedoni
tsbusi
ness..
."
,"
posi
ti
on":10}
]$~~~$

Ethi
oTelecom i
saleadi
ngintegratedtel
ecom anddigi
talf
inancialser
vicesprovi
derinEt hi
opia.The
company'smainworksincl
udepr ovi
dingrel
i
ablecommuni cati
onsanddi gi
talfi
nancialserv
icestosimpl
if
y
l
ifeandaccel
erat
edigi
taltr
ansformationi
nEt hi
opi
a.Speci
f i
cal
ly,Ethi
oTelecom offersawi derangeof
serv
ices✍

2.
2Educat
ion

alVal
ueoft
heI
nter
nshi
p
Thet
hingsIl
ear
nedf
rom myst
ayi
nthef
inancedepar
tmenti
sthatt
hedepar
tment
off
inancehast
heov
eral
lmi
ssi
onofest
abl
i
shi
ngandmai
ntai
ningef
fi
cientf
inanci
al
managementandaccount
ingsy
stems.Oneoft
hemosti
mpor
tantl
essonst
hatI
hav
elear
neddur
ingt
hei
nter
nshi
pper
iodi
show t
oper
for
mvar
ioust
asksi
na
di
sci
pli
nedmanner
.Besi
dest
his,
Ial
sol
ear
nedhowf
inancewor
ksandgetexposur
e
t
othepr
act
icalf
iel
d.Oneoft
hemaj
orr
olesoft
hef
inancedepar
tmenti
stoi
dent
if
y
appr
opr
iat
efi
nanci
ali
nfor
mat
ion bef
ore communi
cat
ing t
hisi
nfor
mat
ion t
o
manager
sanddeci
si
on-
maker
ssot
hatt
heycanmakei
nfor
medj
udgment
sand
deci
si
onst
hatwi
l
lbenef
itt
hecompany
.

Act
ivi
ti
est
heaccountpay
abl
edepar
tmenti
sresponsi
ble
• est
abl
i
sh and mai
ntai
n sy
stems of managi
ng and cont
rol
l
ing t
he
or
gani
zat
ion'
sfi
nanci
alr
ecor
d
• I
tpl
anst
odev
elopandmai
ntai
nthemeansofpr
ovi
dingaccur
ateandr
eli
abl
e
f
inanci
almanagementi
nfor
mat
ion
• Ensur
egoodr
elat
ionshi
pswi
thsuppl
i
ers
• Makesur
esuppl
i
ers’
inf
ormat
ioni
saccur
ateandupt
odat
eint
hecompany
’s
Page10of10
 I
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PREPORT

sy
stem,
makesur
esuppl
i
ersar
epai
dont
ime,
andboostr
elat
ionshi
pst
ogai
n
f
avor
abl
epay
mentt
erms
• Responsi
blef
ort
hepay
mentofbi
l
lsandexpenses
Ther
efor
e,i
tcanbeconsi
der
edt
hatt
hef
inancedepar
tmenti
sthebackboneoft
he
or
gani
zat
ionwi
thoutanyf
orm off
inanci
alcont
rol
,thecompanywoul
dbeunabl
eto
cont
rol
thei
nwar
dandout
war
dfl
owofcashandut
il
izei
tsr
esour
cepr
oper
ly.
The maj
ori
tyofwor
kint
he AP depar
tment
sis done onl
i
ne,t
her
efor
e hav
ing
comput
erski
l
lsi
snecessar
y.

A
I
nvoi
cesfromsuppl
i
ers, c
cont
ract
ors&consultant
s c Bank
o selecti
on
u for
Invoi
cesfrom empl
oyees’ n cheques
advances,
all
owances&loans t
p
I
nvoicesf
rom medi
cal a
stores&hospi
tal
s y
a Cheques
b for
l suppl
ier
s
e
(
Figur
e4-Li
abi
l
ityPay
ment
Cycl
e)

Thefoll
owingar
et hemostcommonsof
twar
eandwebsi
tesusedbyaccount
s
pay
abledepar
tment
s.
Mi
crosof
tDy
nami
csAx
Di
momai
nt
I
nvoi
ceManagement

1.Mi
crosof
tdy
nami
csax
TheMi
crosof
tdy
nami
csaxf
aci
l
itat
esef
fect
ivef
inanci
aloper
ati
onmanagementwi
th
acompr
essi
vev
iew off
inanci
aldat
aacr
osst
heent
ir
eor
gani
zat
ion.I
thel
pst
rack
Pur
chasesandexpenses,
Set
upv
endorgr
oups,
andf
aci
l
itat
epay
mentopt
ion
2.Di
momai
nt
I
tiscomput
eri
zedmai
ntenancemanagementsof
twar
ethati
sver
yqui
ckt
odepl
oy.I
t
i
susedt
oinv
oicemai
ntenancedocument
s.Fourcat
egor
iesar
emadewhi
l
eusi
ng

Page11of11
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Di
moMai
nt.

- Cor
rect
ivemai
ntenance:deal
swi
thbr
eakdownst
hatdi
sruptt
hepr
oduct
ion
pr
ocess.Thi
sty
peofmai
ntenancet
endst
obet
ime-
consumi
nganddi
srupt
sthe
or
gani
zat
ion'
smai
ntenancedepar
tment
.

- I
mpr
ovemai
ntenancet
akespl
acebef
orebr
eaki
ngdownoccur
spr
imar
il
yto
checkt
heav
ail
abi
l
ityofspar
epar
tst
oal
l
owbet
terr
eact
ivi
ty

- Pr
event
ivemai
ntenance:i
toccur
smor
eorl
essr
egul
arl
ytocheckt
hegener
al
condi
ti
onsoft
heasset
.Al
lel
ement
sar
erout
inel
yandsy
stemat
ical
l
yinspect
edt
o
av
oidbr
eakdown.

- Pr
edi
cti
ve mai
ntenance:based on ar
ti
fi
ciali
ntel
l
igence pr
edi
cti
ng t
he
occur
renceofanydi
srupt
ion.

3.I
nvoi
ceManagement

I
nvoi
cemanagementi
sawebsi
tedesi
gnedt
osenddocument
sforappr
oval
.The
document
ssentar
evi
ewedbyt
hedepar
tmentheadsorot
herr
esponsi
blepar
ti
es
t
heywi
l
lei
therr
ejectoracceptt
hedocument
.Rej
ect
ionmayoccurbecauseof
mi
ssi
ng document
s,orbecause ofan er
rormade whi
l
efi
l
li
ng i
nthe r
equi
red
i
nfor
mat
ion.

2.
3Rel
ati
onshi
ps;
Classr
oom exper
iencet
oact
ualwor
kenv
ironment
Iwasbet
terpr
epar
edf
ort
hesesi
ncet
hef
oll
owi
ngcour
seuni
tswer
erel
atedt
othe
f
iel
dofwor
knamel
y,pr
inci
palaccount
ing,i
nter
medi
ateaccount
ing,pr
inci
plesof
management
,inf
ormat
iont
echnol
ogy
,busi
nesscommuni
cat
ionski
l
ls,andf
inanci
al
management
.Thesecour
seuni
tshel
pedmei
neasi
ngmywor
k,f
orexampl
ein
j
our
nal
i
zing t
ransact
ions,Bal
ance pay
abl
e account
s,and i
dent
if
ying t
ypes of
pay
abl
es.

Page12of12
 I
NTERNSHI
PREPORT

2.
4SWOTAnal
ysi
s
St
rengt
hs:

 Lear
ningandDev
elopment
:Et
hioTel
ecom I
nter
nshi
pspr
ovi
dev
aluabl
ehands
-
onexper
ienceandoppor
tuni
ti
esf
orpr
ofessi
onal
growt
h.
 Net
wor
king:
Ethi
o Tel
ecom I
nter
nshi
ps of
fer t
he chance t
o dev
elop
connect
ionswi
thi
nthei
ndust
ryandbui
l
danet
wor
kofcont
act
s.
 I
ndust
ryExposur
e:Wor
kingi
net
hiot
elecom al
l
owsi
nter
nst
ogai
nexposur
e
t
ovar
iousdepar
tment
s,pr
ocesses,
andpr
oject
s.
Weaknesses:
Li
mit
edAut
onomy
:ther
ewasl
i
mit
eddeci
sion-
maki
ngaut
hor
it
y
Ent
ry-
Lev
elResponsi
bil
i
ties:t
hey l
eti
nter
ns handl
eless compl
ex t
asks,
l
i
mit
ingexposur
etohi
gh-
lev
eldeci
sion-
maki
ng.
Oppor
tuni
ti
es:
Ski
l
lDev
elopment
:thei
nter
nshi
penabl
edust
oacqui
reandenhancev
aluabl
e
ski
l
lsr
elev
antt
othebusi
nessf
iel
dofEt
hioTel
ecom
Pot
ent
ial
JobOf
fer
s:BGIi
nter
nshi
pmayl
eadt
oaf
ull
-t
imej
obof
fer
.

Thr
eat
s:
I
ntenseCompet
it
ion:Secur
ingani
nter
nshi
pinEt
hioTel
ecomewashi
ghl
y
compet
it
iveduet
othel
i
mit
ednumberofposi
ti
onsav
ail
abl
e.
Wor
kloadandPr
essur
e:Ther
ewasal
otofdemandi
ngwor
kloadsandhi
gh
expect
ati
ons,
whi
chwaschal
l
engi
ng.
Adapt
abi
l
ity
:Et
hioTel
ecomehav
ecompl
exst
ruct
ures,r
equi
ri
ngust
oqui
ckl
y
adaptt
onewenv
ironment
sandexpect
ati
ons.

Page13of13
 I
NTERNSHI
PREPORT

CHAPTER3-Summar
yandConcl
usi
on

3.
1Summar
y
Gener
all
y,dur
ingmyst
ayi
nEt
hioTel
ecom Ihav
eimpl
ement
edt
heknowl
edgeIhad
pr
iorf
rom t
hecour
sesIt
ooki
ncl
asst
oar
eal
-wor
ldpr
ojectandl
ear
nedal
otofnew
t
hingsandexper
iencesf
rom i
t.Ihav
ebeenwor
kingatBGIEt
hiopi
aforaboutt
wo
mont
hsasani
nter
n.Dur
ingmyst
ay,
Ihav
egott
hechancet
olookl
ear
n,andengage
i
nmostpr
act
ical
thi
ngsasf
arasmyknowl
edgeper
mit
s

Thi
sint
ernshi
p pr
ogr
am hel
ped me i
n gai
ning many exper
iences r
egar
ding
communi
cat
ionski
l
ls,Teamwor
kandt
imemanagement
.Fur
ther
mor
e,i
thel
pedme
t
oimpr
ove my pr
evi
ous knowl
edge and l
ear
n mor
e aboutt
he wor
king pl
ace

Page14of14
 I
NTERNSHI
PREPORT

env
ironment
,val
ues,
cul
tur
es,
orpol
i
tics.

3.
2Concl
usi
on

Wor
king asan i
nter
nint
hef
inancedepar
tmenti
n Et
hio Tel
ecom Et
hiopi
apl
c
al
ongsi
depr
ofessi
onal
smademeconf
identi
nmyski
l
lsandt
hatIcanhandl
eany
t
aski
ndependent
lyandwi
thf
ullr
esponsi
bil
i
ty. ManyofEt
hioTel
ecom f
inance
super
ior
sar
est
ronganddedi
cat
edwomen,
andhav
ingt
heoppor
tuni
tyt
owor
kwi
th
t
hem i
sani
ncr
edi
blepl
easur
e,seei
ngt
hem i
nspi
redmet
owor
khar
dandst
ri
vet
o
bel
i
ket
hem.Thei
nter
nshi
phel
pedmet
ocr
eat
eapr
ofessi
onalnet
wor
k,bui
l
dmy
conf
idence,t
odev
elopt
hecapabi
l
ityt
ohandl
ewor
kpr
essur
e.Andatl
astasa
mangmentst
udentIwaswor
kingmost
lyi
nfi
nanci
aldepar
tmentIhav
en'
tgotmost
oppor
tuni
tyt
owor
konhumanr
esour
cesdepar
tment.

Page15of15