SAP Build Process Automation

A simpler and faster way to automate

business processes

The Details
Public
Agenda

Low-code app dev and automation with SAP

What is SAP Build Process Automation

Key capabilities in detail

Use case demo

Use cases and customer successes

Open ecosystem

Commercialization

Move to SAP Build Process Automation

Get started

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 SAP BTP
Unleash digital innovation
across business functions

Create personalized experiences Build faster with business context Run with confidence on a trusted,
that instantly work with SAP applications to meet change with agility enterprise-grade platform

App Dev Automation Integration Data and Analytics AI

Build and innovate Optimize and automate Connect and simplify Give data purpose Infuse intelligence

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 Application development and automation on SAP BTP
Integrated solutions enabled by generative AI

Low-code Pro-code

SAP BTP, ABAP

SAP Build SAP Build Code
environment

Drag-and-drop simplicity Java and JavaScript apps optimization ABAP apps optimization

Generative AI–powered developer productivity

SAP Integration Suite SAP Datasphere

Enterprise resource Customer relationship Human capital

Spend management Business network
management management management

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Organizations are turning to low code

15% 50% 60%

Full-time developer Shift development tasks to Increase in investment
vacancies can’t be filled 1 low-code 2 compared to code-first tools 2

1 The Low-Code Development Imperative, IDC, Nov 2021 2 Breaking the Code – How Low Code is Changing Development, IDC, May 2022

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SAP Build

SAP Build enables everyone no matter their skill level to create and augment
enterprise applications, process automations and business sites
with drag-and-drop simplicity.

SAP Build Apps SAP Build Process Automation SAP Build Work Zone

Build visually
Integrate seamlessly
Collaborate in fusion teams
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Automate visually
Simplify process and task automation

Automate processes and tasks with drag-

and-drop simplicity

Workflow management, robotic process

automation (RPA), and embedded AI in a
single solution

Leverage process expertise without coding

Process Builder

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Integrate seamlessly
Develop faster using pre-built workflows, bots and connectors for SAP and non-SAP systems

430+ of process content packages, RPA

bots and connectors

Connect with applications, processes and

data across SAP and non-SAP systems

Use business data without loosing context

and meaning

Content store
Visit the SAP Business Accelerator Hub
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Collaborate securely
Foster collaboration and operate with confidence

Enable fusion team development

Share artifacts and leverage complex logic

contributed by professional developers

Centralized lifecycle management,

monitoring, and governance

Unified lobby

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 SAP Build Process Automation
Automate processes and tasks with drag-and-drop-simplicity

Enterprise Fusion team

Automation SAP Build Process Automation development

SAP and non-SAP Processes and Forms and Task Unified launchpad Low-code
integration workflows multistep approvals automation and task center app dev and
business sites
SAP Integration Suite
SAP Build

Business process Business rules Prebuilt Document Process visibility Pro-code

insights and and decisions content understanding and flexibility app dev
transformation SAP Build Code
SAP Signavio
430+ prebuilt
processes and automations

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Architecture

Source: SAP Help Portal

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Who will directly benefit from SAP Build Process Automation?

Citizen Developer / Business IT Administrator

Process Experts • manages lifecycle of apps and processes
• knows the business and processes • governance of process design and execution
(business process experts)
• empowered to adapt and extend business
processes on their own

End User Professional Developer

• works along the process
• benefits from fast and easy access to improved
digitalized business processes with increased level of
You! • develops apps and extensions and integrate
business systems
• supports citizen developer where needed,
automation part of developer continuum

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Key capabilities in detail
Welcome to the Lobby

Access My Inbox application

Create new projects

Import projects

Lobby – central design and control center for creating, accessing, and managing your projects in SAP Build Process
Automation
• Connectors: create Actions to communicate with external systems or leverage Automation SDK providing different activities for an
automation
• Store: offers pre-built content packages created and curated by SAP and authorized partners
• Monitoring: collects and displays events coming from the deployed workflows or automation jobs and manage the related processes
• Control Tower: includes various details, statuses, and error messages on tenants or agents
• My Inbox: process the tasks on your mobile or desktop device
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The basics – creating a project

Create and manage

• Business Process Project – create, deploy and run processes

• Task Automation – to create and run bots
• Actions Project – to communicate with external systems

Use projects as the container to group related artifacts,

like process, form, automation, decision and so on

• Release the project to be ready for deployment

• Publish to Library for download and reuse by others
• Export to your local system
• Rename project or change their description
• Manage members to define who could access and
work on the project
• Delete them
• Save as New Project with a different name

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Processes and workflows
Build, adapt, and organize process flows

• Visual no-code process builder

• Define start triggers, flows,

process controls and more

• Directly add forms, decision logic,

actions, and RPA bots into
process flows

Process builder

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Defining the process with an intuitive experience

Form End Event

Automation

Trigger to start the process Condition

Decision Approval Form

A business process is a set of tasks or activities that are completed to achieve a goal or outcome
Visually create a business process version using a combination of artifacts (such as automations, forms,
actions and decisions) and process controls (such as branches, conditions, and mail notifications).

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Define a trigger to start the business process

Using a form as process trigger Using an event as process trigger Using an API call as process trigger
• Either use direct link to the • Listen to events leveraging SAP • Define required input parameters
published form to start Event Mesh • Reuse these inputs as, for
• Create a tile in SAP Launchpad • Supporting all events published example,
Service with the given parameters on SAP Business Accelerator and input fields in form or approval
SAP S/4HANA form

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Forms and multistep approvals
Design forms for requests and approvals

• Drag-and-drop forms builder

• Define clean and easy-to-

consume layouts

• Incorporate text, number and date

fields, drop-down menus, check
boxes, tables, links, …

• Add data sources in form input

fields

• Import SAPUI5 form Forms builder

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Forms to start, to approve or to notify
Approval Form

Create interactive forms to capture

and share information
• Add forms as a start trigger or as a step
later in the same process
Layout and input fields
• Define forms which are based on
other forms or duplicate them to
speed-up the creation
• Make use of layouts (e.g., headlines) and
input fields (e.g., text, dropdown,
checkbox, number, date, choice, file
upload / attachment* …) or add tables
• Configure read-only or required fields Inputs
and their format
• Approval forms automatically provides
the choice to Approve or Reject.
Configure custom titles. Import UI5 form
• Define some more details like General
information, Inputs and Outputs
General information
• Import SAPUI 5 form and use them as
task UIs *requires SAP Document Management Service
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Conditions, branches and wait event to control the flow of the process

Condition

Condition, Wait and Branch

as part of Controls

Condition
2 parallel branches
Editor
Timed Wait

Use conditions to route a running Use branches to run multiple tasks Use timed wait to control how long
process at the same time the process pauses
• Apply an If or Default rule to the • The tasks run concurrently, the • Configure for different intervals
process context process will progress once all of minutes, hours, days or months
• Define the next step to happen tasks are completed • Also possible to add multiple
based on the condition • Add a maximum of 10 parallel timed wait events
branches

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Mail notifcations to inform relevant stakeholders

Mail header fields

Define mail notifications and send
preconfigured emails
• Configure first the SMTP mail destinations
• Configure the mail header fields
(to, subject, cc, bcc)
• Mail body can include text, process context
information (e.g., fields from
a form), process metadata
Mail task

Mail body editor

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Subprocesses to organize your processes

Subprocesses
Add subprocesses to your main process
• Modularize the process
• Reuse subprocesses where needed
• Needs to be available in the same business
process project Added subprocess

Make use of workflows created in SAP Business

Application Studio
• Add a dedicated step to call the workflow
Adding workflow
• Maintain workflow definition Id and input and
output parameters

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Business rules and decisions
Create and maintain business rules for decision management

• Spreadsheet-like decision tables

or text-based rules

• Validation, error-highlighting,
orchestration

• Create, maintain, and manage rule

versions without relying on IT for
additional development effort

Business rules editor

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Decisions need to be made

Automate the decision-making parts of a business process Decision Policy and

input/output
• Decision consists of one or more policies, and each policy parameters
consists of a collection of rules
• Data types are used to define input and output
Two types of rules:
• Decision table
– A decision table is a collection of input and output rule expressions in a
tabular representation
– Multiple rule conditions and results can be configured using a decision table
– Ability to import or export xlsx files
• Text Rule
– A text rule is the collection of rule expressions in a simple if-then format

Decision Diagram is a flow chart that describes the execution

flow of the decision logic from the input to the output.
• Using a decision diagram, you can view the input, output,
policies of a decision and the rules of the policies.
• Access each component of a decision, like a policy or a rule,
via the decision diagram itself.
Reusable Rules: versatile rules which can be incorporated into
Decision table Text Rule
other rules

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Task automation
Automate routine tasks with robotic process automation (RPA) capabilities

• Automate repetitive manual tasks,

high-volume tasks and multiple-
system tasks
• No-code or low-code (JavaScript)
experience depending on complexity
• Automation recorder for UI-based
automations

Automation editor

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Automate with a bot: Task Automations

Automation is where you configure

software to
• perform routine, repetitive tasks for you,
thus reducing the human effort involved.
• orchestrate multiple activities on different
applications and screens.
• This saves time, reduces error, and allows
you and your colleagues to focus on work
that really adds value.

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Recorder capabilities
Cross-technology recording of the process

Automate complex scenarios more easily using

the recorder
Automatically capture applications and design
automations at the same time, leveraging these
powerful features:
• Enhanced recording experience: record applications with
a combination of screens on SAP GUI for Windows and UI
Automation technologies
• Combination of Windows and Web (including UI5)
recording in one smooth session, such as a Windows
pop-up window in the browser
• Automation of SAP SuccessFactors and SAP Ariba
solutions alongside other technologies using the Web
recorder
− Application framework will be shown as Web
− Screen and elements framework will be SAP
SuccessFactors and SAP Ariba solutions

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Document understanding
AI-based document processing to use data from digital documents

• Extract data from digital documents,

use them in the process and / or
transfer them to your enterprise
systems for processing

• Structured and unstructured data

sources

• Pre-trained machine learning models

and easy template creation without
data scientists' support
Data extraction template creation

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Document processing
Enhanced document extraction capabilities

SAP Build Process Automation embeds Document

Information Extraction capabilities
• Extract data from unstructured documents (such as scans)
• Map the template and use the prebuilt activities to execute
the extraction
− Automatic template detection: no need to define logic
separately for each template
− Data enrichment activities: connection of the company
name from the template with its code from the ERP system
− Auto-annotation*: ML model to pre-annotate the template
fields, which can be adjusted later
− Tilt recognition: ability to automatically align text

* Planned improvements

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Three options to extract document information natively

Extract document information with Extract document information with a Extract document
a pre-trained model (without template) template to improve the accuracy compared to information with OCR
• For documents such as invoices, pre-trained models (optical character recognition)
payment advices, or purchase orders • Upload the business document to the service. • Useful for handling of
you can use the pre-trained models. • Create a document template artifact to extract unstructured documents
data from .jpg, .jpeg, .pdf, .png or .tiff file types
• Follow best practices for
• For the document types invoice, payment best results
advice, purchase order or custom

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Document processing
Enhanced document extraction capabilities with Google

Integration with Google Cloud supports more

document processing scenarios
• Google Document AI: supports humans in the loop
scenarios, such as status validation; allows use of
Google Document AI console and annotation of fields
in its interface
• Google Vision AI: supports handwriting recognition

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Integration enhancements for automations

Google Workspace SDK

• Automate Google Workspace applications such as Google
Drive, Gmail, Google Sheets, Google Calendar, and Google
Docs
• Provide native support for enterprise authentication
• Retrieve, read, and write to common workspace
productivity applications
Microsoft Office 365 applications SDK
• Access, read, and edit files in shared drives online
• Open, read, and edit Microsoft Excel sheets stored on MS
SharePoint
• Write and send MS Outlook e-mails online and add
attachments to your mailings
BAPI SDK to interact with SAP solutions
• With a visual editor to create the request

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Desktop agent to run attended or unattended bots

Introducing Agent 3.x

Major update of the execution engine
based on the Electron framework
• Smart update
• Simplified first download
• Faster project switching
• Modern technology and architecture
• Intuitive UI for version management
Significantly improved performance and
productivity

Attended mode: automation is triggered by an user

Unattended mode: automaton is triggered via an API

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Action Projects
Communicate with business systems

• Include and access business

applications

• Create actions projects and reuse in

any business process

• Make use of APIs from SAP Graph,

SAP CAP, RAP, OData, SAP systems

• Chooses specifications from SAP

Business Accelerator Hub or upload
API specifications
Action projects library

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Actions to include and access business applications
Library of action
projects

Action Projects allow you to embed

external skills and capabilities to your SAP Action project
included in the
Build Process Automation projects, for process
example, API calls
• You can create such project and then add
it as an artifact from the library to your
business process
• Define which input and output parameters
are necessary for your process, simplify as
needed Adding action
• E. g. create a new sales order in
SAP S/4HANA, using the JSON file from SAP
API Business Hub, and then use it after the
approval flow in the overall process.
• Select APIs from different sources:
• Graph
• SAP Cloud Application Programming Model
• ABAP RESTful Programming Model
• OData Destinations
• SAP systems
• SAP Business Accelerator Hub Actions Editor

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Using CAP in SAP Build Process Automation

1. Create Destination in SAP BTP Cockpit

with additional properties:

2. Choose SAP Cloud Application Programming

Model option while creating Action Project

3. Configure the action project, release and

publish the to Action Library for consumption

4. Use Action artefact to add CAP-based

Actions in business process

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Prebuilt content
Accelerate development with pre-built content and components​

• 430+ pre-built process content

packages, RPA bots and
connectors

• Content designed specifically for

SAP S/4HANA, SAP Ariba, SAP
SuccessFactors, and more

• Line-of-business and industry-

specific use cases

Content store

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Accelerate business transformation with prebuilt content packages
Jump-start automation development while making use of best practices

Automations and process extensions for:

• SAP S/4HANA
Automations
• SAP ECC
Line of business
• SAP SuccessFactors solutions
Workflows • SAP Ariba solutions
• SAP Business ByDesign
• SAP Fieldglass solutions
Decisions
Industry
430+ Covering every LoB and several industry best practices:
content packages • Sales • Cross-LoB
Forms • Finance • Retail
• Procurement • Utilities
• Human resources • Manufacturing
Shared services Connectivity • Supply chain • Automotive
• Asset management • Real estate and more
Increase the power of your business application • Sustainability

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The Store with pre-built content packages

Offers prebuilt content created and curated by SAP which

can be used free of charge with SAP Build Process
Automation
• Make use of a variety of filters, a search feature, and content
descriptions to help users find what they are looking for
quickly
• Select the actions, task automation, live process or business
processes which fits to your needs and business requirements
• Quick access to templates via the Lobby

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SAP Business Accelerator Hub
Pre-built content to jumpstart your automations

Fully Maintained &

Updated by SAP

3200+
Prebuilt Integrations

300+
Business Events

1200+
Automation artifcacts
within 430+content
packages

Visit the SAP Business Accelerator Hub

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Process visibility
Monitor and manage process performance

• Monitor processes in and across

SAP and third-party applications

• Event-driven process views and

AI-based cycle-time predictions

• Milestones, service-level-
agreements and key performance
indicators tracking

Process visibility dashboard

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 Relevant
Track the performance of your processes attributes

Gain insights and end-to-end visibility into your business processes Performance
indicators
• Select the process-related attributes to be used in your visibility scenario
• Define your scenario and add your process, observes process, Qualtrics survey
of SAP BPM process
• Events and process content will be automatically used in the visibility
scenario
• Configure the relevant
• phases – representing a sequence of process steps
• correlations – in case you want to combine several processes into your
view
• states – open, completed, abruptly ended
• status – with target type like constant or attributes to be based on the Phase view
process content and define by when an instance would be critical or at risk
• attributes – just use the pre-defined ones or created calculated attributes
• actions – to help business users to act on situations, e.g., navigational or to
trigger a workflow
• performance indicators – which will be part of the visibility dashboard,
select the required attributes, measures, dimensions and representation Step type details
• Monitor the performance of your business processes in real-time, view past
performances and ensure your processes stay on their improved level
Performance
dashboard

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Release, deploy and run the process
After the creation of a process project, there are 3 steps to follow

Release Deploy Run

1 maintain the current

version and provide
some description
2 then the project is ready
for execution
3 execute your active and deployed
process, e.g., triggered via a form,
a business event or an API trigger

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Unified launchpad and task center
Simplify access and improved operations

• Access and process all notifications

and tasks across different solutions
in one place

• Web and mobile access

• Improve efficiency by delivering

a seamless user experience

SAP Task Center

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Access your tasks

Process tasks within the My Inbox application

Use My Inbox on your desktop or mobile device

to
• Show list of assigned tasks
• Search for individual tasks
• Filter, sort or group the tasks
• Open task details
• Claim tasks
• Take action on tasks
• Share tasks via email
• Define substitutions
• Inspect process log

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Monitor and administrate

Combined monitoring of deployed workflows and automation jobs, offering several

interlinked views for Process and Workflow Instances, Automation Jobs, and Acquired
Events
Monitor
• Process and Workflow Instances: see a list of all workflow instances and act on those
instances
• Automation Jobs: view all your automation errors, warnings, variables, and other information
on the console
• Acquired Events: view the events that have been acquired by the process visibility capability
• Automation Overview: shows an overview of the status of your agents and reviews historical
data
Manage
• Processes and Workflow Definitions: shows a list of deployed processes and workflow
definitions
• Triggers: shows you information about where triggers are used and allows you to manage triggers.
• Visibility Scenarios: manage your visibility scenarios by scheduling the job for processing the
data and clearing the processed data. You can also view the processing log information and the
details of a scenario definition in this view.
• Business Rules: launch the Manage Rule Projects (MRP) application and perform advanced
configurations on business rules projects that are imported as part of live process packages.

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Enable fusion team development
Use the development tools that best fit the respective skill set

Developers can contribute complex

logic created using pro-code tools

Central access from a unified lobby, easy to

use export/import functionalities and
shared artifact repositories

Sharing of artifacts facilitates creation of

composable applications

Frontend, backend, and process

components in project repository

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Demo
Streamline Journal Entry Approval and Posting
Make use of pre-build content packages

Process Start Approval and Action Watch the demo video

• Approval process is triggered for • Automation for document checks • Approval tasks is send to respective
validation, approval and posting of user’s Inbox S/4HANA
• Attachments are stored in document
journal entry data
management repository • Monitor process using process visibility Journal entry is posted in
• Accounting team fills excel sheet or • Decision is used determine the SAP S/4HANA
directly enters the journal entry data
approvers and process admin
in the form

Automation and Decision

Discover content package:
Journal Entry Posting
Approval

Reduce processing Reduced error rate Reduce manual work Employee satisfaction
time Minimize potential Free employees from Simplified and faster
Process journal entry human errors manual and menial processes
postings faster tasks

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Use Cases
Get inspired, pick yours and start today
 SAP Build Process Automation use cases
Get inspired, start today

Enable “lights-out”
Automate manual, Automatically aggregate
automation of high-volume
repetitive tasks data from multiple systems
process steps

Lead to cash Capital expenditure approvals Invoice approvals Account opening

Management of contingent
Hire to retire Relocation Visa permits HR employee self-services
workers

Design to operate Master data record updates Document approvals Lead-generation workflows

Source to pay Return-order process Incident management Procurement data collection

Digitalize manual and Extend and adapt Automate comprehensive

semi-automated processes standard application flows cross-application workflows

77% of the world’s transactions run through SAP systems

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#1 ERP | #1 Procurement | #1 Supply Chain | #1 Human Capital | #2 CRM
Common use cases for robotic process automation (RPA)

Enable “lights-out”
Automate manual, Automatically aggregate
automation of high-
repetitive tasks data from multiple systems
volume process steps

Challenge Challenge Challenge

Time-consuming, error-prone manual tasks High-volume process steps that must be Tasks that involve accessing multiple
such as copy-and-paste operations, data completed time after time but don’t require applications that offer no suitable APIs
extraction, data entry, and data creation human intervention

Solution Solution Solution

Automate repetitive tasks within process flows Automate using unattended bots that can be Automate data-transfers by mimicking user
using robotic process automation (RPA) scheduled or triggered when needed interactions on UI-level

Example Example Example

Akkodis automated recurring tasks like Prestige Group automated the generation Lufthansa Technik automated the collection
processing consultants’ time sheets to and sending of letters ensuring customers and reconciliation of data from disparate
invoice clients quickly and accurately receive accurate and timely information systems to accelerate material management
Read the customer story Read the customer story Read the customer story

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Common use cases for workflows and processes

Digitalize manual and Extend and adapt standard Automate comprehensive

semi-automated processes application flows cross-application workflows

Challenge Challenge Challenge

Paper- or e-mail-based loosely organized Existing (or out-of-the-box) process no Disconnected process stages running in
process longer supports changing business different applications and locations
requirements or requires customization

Solution Solution Solution

Structured digital process following to a Process adjustment, variant or all new Orchestrated end-to-end process spanning
defined flow, including variants and business process extending existing application cross different applications, systems, and
rules services

Example Example Example

Uniper replaced e-mail-based approval CITIC Pacific Mining extended its SAP Hitachi High-Tech created cross-application
processes with mobile-enabled workflows SuccessFactors solutions to streamline processes connecting SAP S/4HANA Cloud
and created all new digital processes document validation processes with various subsystems and external
Read the customer story Read the customer story systems
Read the customer story
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SAP Build Process Automation for SAP S/4HANA Frequent Use Cases

Improve the automation rate in your Lead-to-Cash process Improve the automation rate in your Purchase-to-Pay process

Automate the creation of sales Automate the creation of sales Automate the creation of Automatically populate missing
orders from structured data orders from unstructured data purchase requisitions from material codes in purchase
(e.g. Excel files) (e.g. PDF files) structured data (e.g. Excel files) requisitions

Automate managing credit Automate mass maintenance Create a purchase requisition Automated release of supplier
blocks on sales orders of billing blocks in sales orders approval process invoice upon customer
payment

Automate the approvals of Add decision logic into your Automate the processing of Automate mass upload of
return requests sales order management paper-based invoices manual G/L journal entries
process (e.g. supplier invoices, asset
master data)

Explore more SAP Build for SAP S/4HANA use cases online Click to go to corresponding
Explore pre-build content packages for SAP S/4HANA in the SAP Business Accelerator Hub pre-build content package

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SAP Build Process Automation for SAP SuccessFactors Frequent Use Cases

Improve the automation rate in your Recruit-to-Retire process

Improve applicant data Automatically fill in pre-screening

handling questions ins SAP
SuccessFactors Recruiting

Automate offer letter Automate onboarding

distribution ins SAP processes to improve the
SuccessFactors new hire experience

Streamline cross system Automate the e-separation

workflows between SAP process in SAP SuccessFactors
SuccessFactors Employee
Central and SAP ERP HCM

Click to go to corresponding
Explore pre-build content packages for SAP SuccessFactors in the SAP Business Accelerator Hub pre-build content package

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SAP Build Process Automation for SAP Business One Frequent Use Cases

Improve the automation rate in your Lead-to-Cash process Improve the automation rate in your Purchase-to-Pay process

Activity creation for business Sales order creation from a Supplier Invoice Upload for
partners local purchase order intelligent invoice scanning

Proof of delivery note upload Return request process

in the outbound delivery and automation
invoice

Click to go to corresponding
Explore pre-build content packages for SAP Business One in the SAP Business Accelerator Hub pre-build content package

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Customers
SAP Build Process Automation Customer References (1/2)

Akkodis MEE | Switzerland RPA automation for project staffing and billing Online Customer Story
Professional services Context: SAP S/4HANA Cloud, private edition Reference Slide
Avaya NA | United States Transforming financial processes Customer Testimonial Video
Communications Contexts: SAP S/4HANA, SAP Signavio
Blue Diamond NA | United States Automate manual processes Customer Testimonial Video
Food Contexts: SAP S/4HANA, SAP Signavio
Citic Pacific Mining APJ | Australia Digitalize document validation processes Online Customer Story
Mining Context: SAP SuccessFactors Reference Slide
DeltaLight MEE | Belgium Automate data consolidation from warehouses Online Customer Story
Consumer products Context: SAP S/4HANA Cloud, private edition
Freudenberg MEE | Germany Building a citizen developers workforce Online Customer Story
Chemicals Context: Custom development
Hitachi High-Tech APJ | Japan Cross system process and task automation Online Customer Story
High tech Context: SAP S/4HANA Cloud Reference Slide
HomeMade APJ | Australia Cross system process automation Online Customer Story
Healthcare Context: Custom development Reference Slide
Jay-Be EMEA | United Kingdom RPA automation for order entry Customer Testimonial Video
Consumer products Context: SAP Business ByDesign

Find more customer stories online

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SAP Build Process Automation Customer References (2/2)

LEOCH Battery GC | China Automate manual processes Business Transformation

Manufacturing Context: SAP S/4HANA Cloud Story

Lufthansa Technik MEE | Germany Automating data collection and reconciliation Online Customer Story
Aviation Context: SAP ERP Reference Slide
Mahindra APJ | India Drive enterprise automation Online Customer Story
Cross-industry Context: RISE with SAP, SAP BTP BTP Video
RISE Video
Moris MEE | Poland Automating warehouse services Value Story
Engineering Context: SAP S/4HANA, SAP EWM, SAP TM
Orbico EMEA | Croatia Digitalize manual processes Online Customer Story
Consumer products Contexts: SAP S/4HANA Reference Slide
Prestige Group APJ | India Automating customer communication Online Customer Story
Engineering Context: SAP S/4HANA Cloud, private edition Reference Slide
Uniper MEE | Germany Digitalize manual processes Online Customer Story
Utilities Contexts: Custom development Reference Slide

Find more customer stories online

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Open Ecosystem
Extending enterprise automations with SAP partners and ecosystem

Technology partnerships advance Partners contribute content and domain

innovation expertise

• Tech partnerships with personal productivity • Unified marketplace for SAP

tools • Prebuilt industry and LoB content
• Microsoft Office 365 • Integration packages
• Google Workspace
• Document processing with Google Vision AI • Extensive SAP BTP – Partner ecosystem
• Process composability with third-party • Partners bringing expertise to automation
automation tools like generative AI implementations

1,400 partners with 50,000+ members 750 partner apps built on SAP BTP or integrated
trained and enabled on SAP BTP with SAP solutions through SAP BTP
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Open ecosystem

Microsoft Power Automate

Integrate
Enrich personal productivity with
enterprise automation

Integration of Google Workspace

productivity suite and document AI automations
capabilities non-SAP business applications

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Open ecosystem: Microsoft Power Automate

Enrich personal productivity with enterprise

automation
 Long-term partnership between Microsoft and
SAP
 Including Microsoft Power Automate Cloud flows
for personal productivity scenarios
 Easy and guard-railed access to core processes
and enterprise systems with SAP Build Process
Automation
 Direct integration with Microsoft Teams,
Microsoft SQL Server . . .

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Open ecosystem: Google

Integration of Google Workspace productivity

suite and document AI capabilities
• Easily build end-to-end processes combining SAP
Build Process Automation, Google Workspace, and
document AI* (extract PDF from Google Mail, use
document AI to extract data, update Google Sheets,
process data in
SAP S/4HANA)
• Leverage prebuilt packages for SAP S/4HANA, SAP
ERP Central Component, and LoB automation from
SAP
• Available on Google Cloud Datacenter (US30-Iowa)
– not mandatory for using Google Workspace and
document AI integration

* Bring-Your-Own-Account, Google licenses not included in SAP Build Process Automation

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Open ecosystem: UiPath

Leverage automations for

SAP Build Process Automation
non-SAP business applications
• More flexibility in heterogenous • Low-code solution to build process automations with built-in AI
landscapes • Prebuilt content for SAP applications
• Freedom to include existing non-SAP
automations in end-to-end business
processes
• UiPath Business Automation Platform
available from the SAP Endorsed Apps UiPath
in the SAP Store online marketplace
Complement with prebuilt automations for third-party
(non-SAP) business applications

Endorsed UiPath App

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 Integrate platform
with SAP Signavio solutions and SAP Build
Process Automation

Public
Automation Anywhere Bot Store Content catalog for SAP Build solutions 68
Commercialization
Try and Buy Build Process Automation
Free Model

Guided Experience Free Tier Starter Pack

Free Free Free

Bundled user &
30 days experience Unlimited days
automation licenses

Explore SAP Build Process As a customer or partner Get started for free and
Automation through guided you can start trying out SAP activate your SAP Build
interactions in a live system Build Process Automation Process Automation starter
from the BTP cockpit for pack available with certain
free and without time limits SAP solutions

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Try and Buy Build Process Automation
Commercialization Model

PAYG CPEA Subscription

This business model lets you This business model allows This business model lets you
sign up to start using cloud for the consumption of cloud choose a fixed set of services
services in your production credits based on actual for a fixed rate, regardless of
environment with no upfront usage – providing you with the actual consumption
cost, no minimum usage highest flexibility
requirements, and no financial
commitments. Pay-As-You-Go
for SAP BTP helps you
start small and grow without
constraints.

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Standard User

Definition:
• The Standard User is equivalent to an End User
and is defined via the role Process Automation Participant.
• Each Standard User includes 1k monthly API
calls and 100MB of global storage

Metric - Active User:

• Active Users are the number of individuals that access the
Cloud Service at any time during a calendar month.

Example: SAP Build Process Automation Standard User

Volume Tiers CPEA - Monthly List
• Standard Users can initiate and participate (fill & approve) from to Price per Active User
forms in process workflows created by Advanced Users. 1 500 1.70 €
501 1,000 1.27 €
• All approvers set in a specific workflow have to be registered 1,001 5,000 1.11 €
as standard users to allow them to interact with forms. 5,001 20,000 0.89 €
20,001 50,000 0.72 €
50,001 100,000 0.62 €
100,001 Infinite 0.54 €

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Advanced User

Definition:
• The Advanced User is defined via the role Citizen Developer / IT-Admin. Can
configure the process flow without the involvement of IT to improve process
efficiency.
• Each Adv user includes 5k monthly API calls and 500MB of global storage
• One advanced user is a pre-requisite to use SAP Build Process Automation

Metric - Active User:

• Active Users are the number of individuals that access the Cloud Service at
any time during a calendar month.
• Note: For Active User counting, an individual user who is defined as both a
Standard and Advanced user during a single month will be charged for
usage under both categories.

Example:
• Users can create/initiate/approve workflows, build automation & actions,
manage decisions, and track process visibility dashboard via a
SAP Build Process Automation Advanced User
Low-Code/No-Code user experience.
Volume Tiers CPEA - Monthly List
from​ to​ Price ​per Active User​

1​ Infinite​ 14 €​

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Unattended Automation

Definition:
• Unattended Automations are triggered by an API call, a schedule, or a form
within a process (any trigger besides attended)
• Each Desktop Agent can be configured to run either attended or
unattended automations, but not both simultaneously.
• An Unattended Automation license can be used to execute multiple
processes but only 1 process can be run per license

Metric - Connections:
• Unattended Automation licenses are sold as connections
• A connection is counted when an Agent is connected to the Cloud and
actively running a process (i.e. to run 20 automations in parallel you would
need 20 connection licenses)
SAP Build Process Automation – Unattended
Automation
Example:
Volume Tiers CPEA - Monthly List
• Sizing can be estimated based on the number of processes that will be Price Unattended
from​ to​ per Block (of 1)
automated, for example, if a customer identifies 4 processes to be automated
1 5 500 €
in parallel they should start with 4 unattended licenses.
6 30 300 €
31 100 200 €
101 Infinite 125 €
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Attended Automation

Definition:
• Attended Automations are triggered by an attended trigger
• Attended triggers are used for processes that need to be executed on
demand or may require manual intervention during the execution
• An Attended Automation license is required to deploy a project with an
Attended Trigger
• Each Desktop Agent can be configured to run either attended or unattended
automation, but not both simultaneously

Metric - Connections:
• Attended Automation licenses are sold in blocks of 10 connections
• A connection is counted when an Agent is connected to the Cloud and
actively running a process (i.e. to run 20 automations in parallel you would
need 2 blocks of 2 connection licenses) SAP Build Process Automation – Attended
Automation
Example: Volume Tiers CPEA - Monthly List
Price attended per
• Sizing can be estimated based on the number of users who would need from​ to​ Block (of 10)
access to this attended automation, for example, if a support team of 35 1 5 500 €
deploys an attended automation they would need to purchase 4 blocks of 10
6 30 300 €
connections to support their team
31 100 200 €
101 Infinite 125 €
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API Calls & Storage Additional API Calls
€5 per block of
10k API Calls

API Calls API Calls are inbound and outbound requests to the SAP Build Process Automation
process components. API calls reset every month.
API calls are pooled across all users on all tenants e.g. You purchase 5 advanced
users and 10 standard users your new total is (5x5 + 10x1) = 35k API calls monthly,
not tracked on an individual user basis.

Additional Storage
€2,5 per GB

Storage Storage is used for the persistence of SAP Build Process Automation process
components.
Unlike API call limits that get reset monthly, storage doesn’t reset on a monthly basis.
Like API calls, storage quantity is also pooled across all users and tenants. You
purchase 5 advanced users, and 10 standard users your new total is (5x500 + 10x100)
= 3,500 MB will be your new total available storage

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SAP Digital Access and SAP Build Process Automation

• Use of SAP Build Process Automation without additional licensing for both API and UI based access to Digital Core
• Access to Digital Core with attended third-party RPA bots or workflows is considered as human access for scenarios
where the bot is acting on behalf of this human
• Access to Digital Core with unattended third-party RPA bots or workflows requires additional licensing (Digital
Access)

Access Type to Digital Core SAP Build Process Automation Third-Party RPA

SAP Application Access via passport Digital Access either due to API call without passport or
Unattended Bot or Workflow  No additional licensing registered BOT user  Additional licensing

SAP Application Access via passport or named user Direct Human Access with link to a user license  No
Attended Bot or Workflow  No additional licensing additional licensing

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How to Size a BoM

Ask the right questions to create the correct Bill of Material in the SAP Estimator.

SAP Build Process Automation

Does your customer want to orchestrate workflows, automate manual activities and develop new processes?
Questions

# of Standard User: 8012264

How many users should have to access a workflow as a business user to create workflow instances or to approve workflows?

# of Advanced Users: 8012265

How many users should be able to access the development environment, which includes the development of Workflows & RPAs and Administration/Deployment?

# of attended automations: 8012252

Attended automations are RPA-Bots, which run on the users machine and are triggered by a user.
How many RPA- Processes need to run in parallel to handle the entire traffic of all scenarios?

# of unattended automations: 8012251

Unattended automations are RPA-Bots, which run on a Server/Virtual Machine and are triggered by scheduling or APIs.
How many RPA-Processes need to run in parallel to handle the entire traffic of all scenarios?

SAP Build Process Automation

Pricing App

SAP Business Technology Platform

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Move to SAP Build Process Automation
The future of process development @SAP!

SAP Build Process Automation provides a unified Low-Code/No-Code development experience to combine orchestrated
workflows with Robotics Process Automation and Business AI in a single development environment.

Re-use existing process artifacts from previous automation tools like Workflow Migrate to SAP Build Process Automation to secure investment in process
Management and Intelligent RPA development and access to latest innovation

Activate Booster on SAP Business Technology Platform

✓ Low-Code/No-Code
Make use of our public documentation and migration paths to ensure a experience
simplified transition an re-use of existing content
✓ Unified automation
platform

✓ Access to latest
SAP Build innovations

SAP Intelligent SAP Workflow Process Automation

✓ Holistic automation
RPA Management ecosystem

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Why migrate to SAP Build Process Automation?

Low-Code/No-Code Unified automation Access to latest Holistic automation

experience platform innovations ecosystem

✓ Simplified developer ✓ Orchestrated workflows and ✓ Task Center integration – ✓ Achieve Enterprise
experience with pre- Robotic Process One inbox across all Automation with native
defined process activities in Automation in a unified workflow applications. integration to SAP Signavio
a graphical layout-designer tool and SAP Integration Suite
✓ Typed interfaces and data
✓ Citizen developers can ✓ Single version for all types to map process data ✓ Leverage other BTP Services
now be included in the artifacts in a project with easily like CAP, SAP Build and
development lifecycle integrated monitoring Business AI
✓ Visual forms-designer with
✓ Access to pre-developed ✓ Simplified consumption simplified consumption of ✓ Tech partnerships with
content in the Build with metrics for different workflow context personal productivity tools
Content Catalogue usage types. SAP Build • Microsoft Office 365
✓ Native Integration to • Google Workspace
✓ Decoupled integration with Work Zone Standard SAPUI5 applications and
governance capabilities included for Process SAP Build Apps* ✓ Process composability with
like versioning, transporting Automation usage.
✓ Establish event-based 3rd party automation tools
and user management ✓ Reduce cost of standard automations with SAP like generative AI
users and process Event Mesh
participants by ~1/3rd.
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*planned for 2024
 Transition to SAP Build Process Automation
Technical steps for SAP Workflow Management*

1
Subscribe SAP Build
2
Adapt Workflow modules to SAP Build
3
Reconfigure SAP Build
4
Goal: Automatic
Process Automation Process Automation using SAP Business Work Zone content workflow runtime data
service. Application Studio. using SAP Build and logs transition
Process Automaton My (only for same
Reassign SAP Build Adapt Workflow definitions to automatically Inbox and Process subaccount)
Process Automation Roles reconfigure service bindings. Workspace.
collection.
Adapt Workflow instance based routes used
Make sure a SAP Build in SAP UI5 applications to SAP Build Process
Process Automation Automation service instance.
service instance has
created before deleting Adapt Workflow Management destinations Scan for documentation:
the last workflow service using new service instance
instance. credentials and APIs.

Make use of planned compatibility mode**

Details in SAP Help Portal

*Applicable for Cloud Foundry Customers

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**planned for Q1 2024
 Transition to SAP Build Process Automation
Technical steps for SAP Intelligent RPA*

1 2 3 4
Subscribe SAP Build Starting from Cloud Studio Starting from Desktop Studio Deploy projects and create
Process Automation Start the migration of the Desktop triggers for bot execution.
• All automation capabilities, ■
service. same runtime – minimal Studio Bots into the Cloud Studio
design time Create and Maintain Project
migration efforts
Reassign SAP Build Launcher for attended
• Automation components, ■ Next step is then to export your automations
Process Automation Roles
application, data, automations projects from the SAP iRPA tenant and
collection.
as reusable components import the
projects into SAP Build Process
Create a new tenant for
Automation
SAP Build Process
Automation by creating a Scan for documentation:
new sub-account and
connect eligible Desktop
Agents

Details in SAP Help Portal

*SAP Intelligent RPA in place migration support is planned for Q4.2023. Deployment Isolation in SAP
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Build Process Automation is planned for Q1.2024. It is a roadmap plan and subject to change.
Transition to SAP Build Process Automation
from SAP Business Process Management

SAP Business Process Management SAP Build Process Automation

• Focus on human-centric processes • Evaluate to build process model
• User interface created with Web Dynpro, Visual • Create user interfaces with no-code forms, SAP
Composer or SAP UI5 Build Apps, or reuse existing SAP UI5 components
• Maybe part of PI/PO to SAP Integration Suite move • Plan your migration journey

SAP Process Orchestration

Business Process Business Rules

Management Management

Process Integration B2B Collaboration

Enterprise Services
Gateway
Repository
SAP Business SAP Build
Public Process Management Process Automation 84
Get started
Where to start? SAP helps you to deliver successful outcomes

Product Page Guided Experience SAP Learning Prebuilt Content Free tier SAP Builders Community

• Your central access point to • Take a guided tour and • Start your learning journey • Jump-start your projects with • Try SAP Build Process • Learn how road maps from
discover all there is to know familiarize yourself with key how to build you own prebuilt content Automation along with 50+ SAP SAP support the journey to
about SAP Build Process features processes and automations BTP services for free the future SAP product
• Leverage hundreds of
Automation: with drag-and-drop simplicity portfolio
• Experiment with guided process content packages, • Build and test your automation
– Overview exercises on how to build • Get your SAP Certification as RPA bots, and connectors scenarios up to a specified • Check out the latest road

– Features processes and forms an "SAP Certified Citizen capacity limit map for SAP BTP for
• Easily filter and browse the
Developer Associate“ upcoming platform
– Technical Information • Access sample data and content packages by line of • Easily switch to the paid
innovations
templates for hands-on • Go to the SAP Discovery business, application, project service plan, without losing
– Pricing
experimentation Center and explore our type, and more. your work.
– Get started
missions to get started with
step-by-step guidance and
expert support
Discover more Get hands-on now Explore content catalog Learn how to get started Become an SAP Builder

Scan this code to learn more Scan this code to learn more Scan this code to learn more Scan this code to learn more Scan this code to learn more Scan this code to learn more

Public 86
SAP Build Process Automation
A simpler and faster way to automate business processes

Automate visually Integrate seamlessly Collaborate securely

Simplify automation with Automate faster using pre-built Enable fusion team
drag-and-drop and AI workflows, bots and connectors development in a secure and
capabilities for SAP and non-SAP systems agile fashion

Public 87
Thank you.
Contact information: Join us on SAP Community
community.sap.com/
topics/process-automation

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