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Communication Dos and Don'Ts: Listening

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Renee Ramdial
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10 views

Communication Dos and Don'Ts: Listening

Uploaded by

Renee Ramdial
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Name Communication

Communication DOs and DON’Ts


Indicate whether you should or should not engage in each behavior
while listening to others.

DO DON’T

1. slouch or slump

2. give the speaker constructive feedback

3. acknowledge the speaker

4. show interest in what the speaker is saying

5. do something else while you are listening

Indicate whether you should or should not engage in each behavior


while speaking to others.
DO DON’T

1. avoid making eye contact

2. speak at an appropriate volume

3. speak while eating or chewing gum

4. understand nonverbal clues

5. speak in a harsh tone of voice

6. speaking at an appropriate volume

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