Medtronic - Building and Maturing Enterprise Architecture
Medtronic - Building and Maturing Enterprise Architecture
GLOBAL IT
BUILDING AND
MATURING
ENTERPRISE
ARCHITECTURE
Grant Ecker
Sr. IT Director, Enterprise Architecture
TODAY’S JOURNEY
BUILDING AN
MEDTRONIC THE ARCHITECTURE
ARCHITECTURE Q&A
OVERVIEW VALUE PROPOSITION
PRACTICE
Who are we? Where is Architecture What are the maturity What have you seen?
What do we do? focused? phases? Where can we create insights?
How do we do it? What are the desired How can we add value at each
outcomes? stage?
3 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
MEDTRONIC OVERVIEW
BUILDING AN
MEDTRONIC THE ARCHITECTURE
ARCHITECTURE Q&A
OVERVIEW VALUE PROPOSITION
PRACTICE
Who are we? Where is Architecture What are the maturity What have you seen?
What do we do? focused? phases? Where can we create insights?
How do we do it? What are the desired How can we add value at each
outcomes? stage?
4 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
WHO
WE
ARE
FOUNDED ON
INNOVATION AND
COLLABORATION
Innovation and collaboration are central to who we are.
Since the late 1940s, we have been working with others
to alleviate pain, restore health, and extend life.
Today, we are a medical technology leader offering
therapies and solutions that enable greater efficiency,
access, and value — for healthcare systems, providers,
and the people they serve.
Surgeon C. Walton
Lillehei in 1961, with
a young patient
wearing a Medtronic
battery-operated
pacemaker.
6
WHAT
WE
DO
OUR STRATEGY
COMMITTED TO TRANSFORMING HEALTHCARE
Introducing and delivering Addressing the inequities Helping lead the creation
meaningful therapies in healthcare access globally of value-based
and procedures healthcare solutions
8
CARDIAC AND RESTORATIVE
PROVIDE VALUE TO OUR SHAREHOLDERS VASCULAR THERAPIES
THROUGH OUR DIVERSE PORTFOLIO GROUP GROUP
$10.5 $7.4
BILLION BILLION
MINIMALLY DIABETES
INVASIVE GROUP
THERAPIES
GROUP $1.9
$9.9 BILLION
BILLION
$29.7 $29.7
BILLION
$28.8
$20
TOTAL
REVENUE* 2013 2014 2015 2016 2017
* Information based on Medtronic FY2017 reporting. IN BILLIONS
9
HOW
WE
DO IT
OPERATE IN ORGANIZED IN
OUR GLOBAL PRESENCE
HELPING MORE PEOPLE IN MORE PLACES ~160 4
COUNTRIES REGIONS
370+ 92
LOCATIONS MANUFACTURING
SITES
GREATER CHINA
AMERICAS
ASIA PACIFIC
Headquarter Locations
Medtronic Operational Headquarters
Minneapolis, Minnesota
Medtronic Principal Executive Office
Dublin, Ireland
11
OUR RICH HISTORY OF INNOVATION
DOING WHAT’S NEVER BEEN DONE BEFORE
INTRODUCED
THE WORLD’S
SMALLEST
CREATED PACEMAKER
FIRST AND THE
FIRST HYBRID
BATTERY- ESTABLISHED EXPANDED EXPANDED EXPANDED INTRODUCED CLOSED LOOP
OPERATED, INTRODUCED THE INTO INTO INTO FIRST REMOTE INSULIN
MEDTRONIC EXTERNAL WROTE OUR PROSTHETIC MEDTRONIC NEURO- SPINAL DIABETES MONITORING ACQUIRED DELIVERY
IS FOUNDED PACEMAKER MISSION HEART VALVE FOUNDATION STIMULATION CARE CARE SYSTEM COVIDIEN SYSTEM
1949 1957 1960 1977 1979 1983 1999 2001 2002 2015 2016
Developed
the first
implantable
pacemaker
12
THERE’S
MORE
TO COME
Working together, we can improve
the lives of more people with the
power of medical technology.
That’s the potential of taking
healthcare Further, Together.
THE ARCHITECTURE VALUE PROPOSITION
BUILDING AN
MEDTRONIC THE ARCHITECTURE
ARCHITECTURE Q&A
OVERVIEW VALUE PROPOSITION
PRACTICE
Who are we? Where is Architecture What are the maturity What have you seen?
What do we do? focused? phases? Where can we create insights?
How do we do it? What are the desired How can we add value at each
outcomes? stage?
14 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
ENTERPRISE ARCHITECTURE
COMPANY ALIGNMENT & VISION
An Industry View…
Architecture is chartered to define, guide, and lead Enterprise-level activities to shape & enable strategy.
…understanding
what the business
needs and
translating these
needs into…
EA Value Play
how to deliver to
enhance business
capabilities and
value…
15 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
MEDTRONIC’S
ARCHITECTURE VISION
ENTERPRISE ARCHITECTURE
ENABLING STRATEGY, OUTCOMES & SOLUTIONS
16 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
EXPECTED SERVICES & OUTCOMES
OF ARCHITECTURE PRACTICES
17 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
ENTERPRISE ARCHITECTURE DESIGN PRINCIPLES
HOW ARCHITECTURE DELIVERS OUTCOMES
We balance our Design Principles across all of our work, including:
▪ Presentations and communications we share
▪ Solutions we design
▪ Processes we create, operate and measure
▪ Meetings we facilitate
▪ Relationships we maintain
We guide our engagement through our Design Principles across Global IT:
▪ We support one another and the organization in applying the Design Principles
▪ We promote our Design Principles in Communities of Practice and educate others on consistent use
18 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
ENTERPRISE ARCHITECTURE DESIGN PRINCIPLES
ENABLING SPEED, BALANCE & QUALITY
FLEXIBLE INFORMATION-CENTRIC
Independent components (de-coupled) Information as strategic asset
Adjustable and scalable Align to common EIM ecosystem
19 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
BUILDING AN ARCHITECTURE PRACTICE
BUILDING AN
MEDTRONIC THE ARCHITECTURE
ARCHITECTURE Q&A
OVERVIEW VALUE PROPOSITION
PRACTICE
Who are we? Where is Architecture What are the maturity What have you seen?
What do we do? focused? phases? Where can we create insights?
How do we do it? What are the desired How can we add value at each
outcomes? stage?
20 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
MASLOW’S HIERARCHY OF NEEDS
A JOURNEY TOWARDS SELF-ACTUALIZATION
21 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
INTRODUCING ECKER’S HIERARCHY OF ARCHITECTURE
A JOURNEY TOWARDS “PRACTICE REALIZATION”
Innovation
Typically starts with a stable delivery foundation,
earning an invitation to guide and innovate.
Strategy
Typically EA maturity also grows in phases:
▪ Level 1: Project Delivery
▪ Level 2: Strategic Guidance
Project Delivery
▪ Level 3: Innovation Leadership
22 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
EA MATURES…
AS THE PRACTICE IS REALIZED
Information
Technical & Data Architecture provides the base, Architecture
Information & Business Architecture curate strategy
and practices drive innovation across the community. Technology
Architecture
Typical EA practice maturity grows in Phases
▪ Level 1: Project Delivery via Tactical Designs Data
▪ Level 2: Strategic Guidance via Asset Curation Arch
▪ Level 3: Innovation Leadership with Community Engagement Business Architecture Roles
Technical Architecture Roles
23 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
EA MATURITY LEVEL 1
BUILDING THE FOUNDATION
WITH TACTICAL DESIGN
ENTERPRISE COMPLEXITY & DEPLOYMENT CHALLENGES
CREATES THE PROJECT ARCHITECTURE FOUNDATION
25 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
BUILDING THE FOUNDATION
EMBEDDING EA WITH THE PROJECT DELIVERY PIPELINE
Project are risk- Architecture Architecture Builds designs are Projects are
reviewed for EA designs are designs are verified against the deployed with
engagement needs created during plan reviewed prior to design prior to test reduced risk
& analyze build
26 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
MEDTRONIC’S ENTERPRISE ARCHITECTURE PROCESS OVERVIEW
KEY PROCESS STEPS AND ACTIVITIES
Enterprise and project architecture development, design, review, approval, and governance are
managed as shown below:
1 2 3 4 5 6
Demand begins with: Risk level is assessed: Architecture is created: Architecture is refined: Architecture is approved: Execution is aligned:
▪ Strategic programs ▪ Technology Risk ▪ Effort is aligned with ▪ Project team ensures ▪ The architect formally ▪ Architects monitor
▪ EPMO demand Review assesses the strategy & standards the design meets reviews the design with execution to align the
▪ Security efforts risk level ▪ Business context is their requirements Architecture Review design with the build
defined ▪ The design is iterated Board (ARB) ▪ Significant risks or
▪ Architecture is to address and modifications from the
designed identified gaps approved design are
# ARB Responsibility managed
# Architect Responsibility
27 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
AS PROJECT ARCHITECTURE IS PROVEN…
EA’S PRACTICE FUNDAMENTALS ARE ESTABLISHED
Information
Typical Project Architecture’s Maturity Progression Architecture
EA builds skills defining solution’s “how” for tactical needs:
1. Projects are supported within their scoped systems and data Technology
Architecture
2. EA builds skills to align solutions and their data
At this maturity phase…
Data
▪ Information assets are typically confined the effort’s scope
Arch
▪ Broader needs across the company are seldom incorporated
Business Architecture Roles
Technical Architecture Roles
28 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
EA MATURITY LEVEL 2
STRATEGIC GUIDANCE
WITH CURATION
PROJECT DELIVERY INVITES STRATEGIC CONVERSATIONS
PROVIDING A PROMOTION INTO STRATEGY
30 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
MASLOW’S HIERARCHY OF ARCHITECTURE
THE MIDDLE: “STARTING TO BELONG” AS AN ENABLER OF IT STRATEGY
EA Strategist
Value-based Health Care
EA aggregates emerging industry research
Tech IT Program Director
Industry Articles
Trends Cloud Adoption
EA Strategist
EA CREATES STRATEGIC WORKSTREAMS Internet of Things
Technical Architecture Alignment Business Architecture Alignment
31 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
AS STRATEGY WORKSTREAMS ARE DELIVERED…
EA’S HIGHER FUNCTIONS ARE AWAKENED
32 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
EA MATURITY LEVEL 3
DRIVING INNOVATION
WITH COMMUNITY
ENGAGEMENT
STRATEGIC EFFECTIVENESS WELCOMES COMMUNITY ENGAGEMENT
CHASING “PRACTICE REALIZATION”
34 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
ENTERPRISE ARCHITETURE SHIFTS LEFT
EA FOCUSES ON STRATEGY, FEDERATED ARCHITECTS FOCUS ON DESIGN
CREATE BY
FOCUS FEDERATING
35 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
ENTERPRISE ARCHITECTURE PRINCIPLES
APPLIED WITH FEDERATED ARCHITECTS
EA transforms from the doer to the enabler of federated architects
ENABELED BY
EA, ACROSS IT
BUSINESS INFORMATION
VALUE -CENTRIC
DRIVEN
37 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
HOW DO WE ENABLE THE COMMUNITY?
CREATING EA-LED COMMUNITIES OF PRACTICE
EA Strategist
Cognitive Compute
EA Practice Leader
Business Architecture
EA Strategist
Integrated Health Solutions
EA Practice Leader
Information Architecture
EA Strategist
Value-based Health Care
EA Practice Leader
Technical Architecture
IT Program Director
Cloud Adoption
EA Practice Leader
Security Architecture
EA Strategist
Internet of Things
38 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
COMMUNITIES OF PRACTICE...
ORGANIZATIONAL & OPERATIONAL STRUCTURE
▪ Methodology
▪ Techniques EA Practice Leader Information Architecture Identifies appropriate information
Information Architecture Community of Practice assets and needs for reuse
▪ Documentation
▪ Metrics
EA Practice Leader Technology Architecture Defines design aligned with strategy,
▪ Outcomes Technical Architecture Community of Practice guides implementation
Business Architects EA Practice Leader Security Architecture Identifies the security capability needs,
Enterprise Architects Security Architecture Community of Practice aligns & validates the design security
Technical Architects
39 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
BUSINESS ARCHITECTURE COMMUNITY OF PRACTICE
PRACTICE LED COLLABORATION
Pat Salaski
The Business Practice Leader
Business Architecture
Education Sessions
(Monthly virtual classrooms)
Business Architects
Enterprise Architects Business Unit Functional Regional Focus Area
Technical Architects IT Area IT IT IT
40 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
THE BUSINESS ARCHITECTURE COMMUNITY
HARNESSES THE VALUE OF BUSINESS CAPABILITIES
41 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
BUSINESS OUTCOME
PLANNING
A CONSISTENT APPROACH
TO PRIORITIZE INVESTMENT
PORTFOLIOS
42 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
TYPICAL BUSINESS BARRIERS
WHERE BUSINESS OUTCOME PLANNING EXCELS
▪ Inconsistent understanding ▪ Needs are expressed in terms ▪ Focus is on the HOW before the
▪ Prioritization challenges of IT solutions WHAT is established
43 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
BUSINESS OUTCOME PLANNING
Purpose:
Improving the delivery of key strategic imperatives by
creating action plans using common language to
close the gap between strategy and execution.
+
BUSINESS BUSINESS OUTCOME DELIVER
VISION PLANNING BUSINESS VALUE
44 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
MEDTRONIC’S BUSINESS OUTCOME PLANNING PROCESS OVERVIEW
KEY PROCESS STEPS AND ACTIVITIES
Business architects facilitate the process guide the business from clarifying strategy to aligning for
execution as shown below:
1 2 3 4 5 6
Articulate imperatives: Rank capabilities: Assess current state: Prioritize investments: Assemble the roadmap: Align for success:
▪ Strategic imperatives ▪ The business ▪ The business is ▪ Architects propose ▪ High level efforts are ▪ Architects present final
are aligned with capabilities required interviewed to assess business investment organized in a timeline results to senior
business objectives to deliver are the most critical focus areas by business capability business executives
and vision identified capabilities ▪ Alignments are made ▪ Efforts are categorized ▪ Leadership is aligned on
▪ Capabilities are ▪ Maturity is shown with with enterprise by their KPI, people, execution plans across
ranked by their KPIs, people, process, investment plans process, technology or key businesses
criticality in achieving technology and information ▪ Architects align
the outcome information results improvement focus execution with intent
and manage risks
45 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
5 1 2 3 4 5 6
CREATE ROADMAPS
HIGH LEVEL EFFORT ORGANIZED BY CAPABILITY AND TYPE
TIME PERIOD
Major Activities Q1 Q2 Q3 Q4 YEAR 2 YEAR 3
Product & Service
Wave 1 Wave 2
Identify meaningful KPI’s
Management
Pricing Rules
Wave 1 Wave 2
Create Management Dashboard
Customer Domain
Information Discovery (Timeliness Focus)
LEGEND
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6 1 2 3 4 5 6
▪ Inconsistent understanding ▪ Needs are expressed in terms ▪ Focus is on the HOW before the
▪ Prioritization challenges of IT solutions WHAT is established
47 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
1 2 3 4 5 6
Kickoff
1 2
▪Capability Discovery and Definition
Workshops Deliverable
4 5 6
▪Current State
▪Target State
▪Roadmap
48 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
THE FEDERATED ARCHITECTURE MODEL
SHAPING DEMAND, GUIDING INTO EXECUTION
Business
Business Architects Business Architecture Identifies capability gaps and proposes efforts
Architects
Determine Information
Information Architecture Identifies appropriate information assets and needs for reuse
”WHAT” Architects
Sr. Enterprise
Enterprise Architects Strategy & Oversight Aligns efforts to business outcomes & strategic direction
Architects
Technical
Architects
Technical & Data Architecture Defines solution and data design aligned with
Technical
strategy. Guides implementation teams.
Architects
Determine Security
Security Architecture Identifies the security capability needs
”HOW” Architects
Aligns & validates the design security
49 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
HOW IS FEDERATED WORK STRUCTURED?
AN EXAMPLE ENTERPRISE EFFORT…
Business and Technical Architects
align experts and lead their domains
Business Architect
An EA is Restorative Therapies
Business Analyst Business Analyst
assigned
Technical Architect
Solution Lead Technical Lead Subject Matter Expert
Digital Platforms
Enterprise Architect
Technical Architect
Solution Lead Technical Lead Subject Matter Expert
Information Management
The EA aligns
Technical Architect
architects and Solution Lead Technical Lead Subject Matter Expert
APAC Marketing IT
leads the effort
across domains
Business Architects
Enterprise Architects Engaged by Effort
Technical Architects
50 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
WHAT OUTCOMES ARE WE SEEKING?
FEDERATION ENABLES COLLABORATION & STANDARDIZATION
Local architects (outside of EA) define the roadmap, assess the pipeline, Localized
define their solutions and measure their quality. architecture
A network of broad technical leaders with mastery of their areas increases Increased
collaboration and knowledge sharing across Global IT. collaboration
51 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
AS THE ARCHITECTURE COMMUNITY GROWS…
THE ARCHITECTURE PRACTICE MATURES
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AN OPPORTUNISTIC APPROACH
TO CREATE “PRACTICE REALIZATION”
53 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
THE JOURNEY CONTINUES…
ROLE ALIGNMENT EVOLVES OVER TIME
Enterprise
Architecture Leader
“Practice actualization” does not
remain in steady state, it is
always evolving. Enterprise
Architecture
Enterprise
Architecture
Process Support
54 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018
MEDTRONIC OVERVIEW
BUILDING AN
MEDTRONIC THE ARCHITECTURE
ARCHITECTURE Q&A
OVERVIEW VALUE PROPOSITION
PRACTICE
Who are we? Where is Architecture What are the maturity What have you seen?
What do we do? focused? phases? Where can we create insights?
How do we do it? What are the desired How can we add value at each
outcomes? stage?
55 Building and Maturing Enterprise Architecture | Twin Cities Business Architecture Forum Summit | December 2018