Dolby Cinema Processor CP950 Release Notes

for software version 1.0.4.2

4 February 2021
Part Number: 8800258
 1 Introduction
This documentation provides update instructions and describes bug fixes and known issues for the Dolby
Cinema Processor CP950.

Contacting Dolby
Contact Dolby Cinema Solutions and Support
• Send an email to [email protected].
• Call:
Americas: +1-415-645-4900
Europe/Middle East/Africa (EMEA): +44-33-0808-7700
Asia-Pacific (APAC): +86-400-692-6780
Japan: +81-3-4540-6782
Access documentation
Visit www.dolbycustomer.com.
Submit feedback about this documentation
Send an email to [email protected].

2 Updating the Dolby Cinema

Processor CP950 software
Before you operate the Dolby Cinema Processor CP950, we recommend that you update the Dolby Cinema
Processor CP950 with the latest software version. Make sure that you create a backup and generate a CP950
log file before upgrading. We also recommend creating a backup after upgrading.

2.1 Software update overview

To update the software, see the instructions provided in the Dolby Cinema Processor CP950 Manual.

3 Dolby Cinema Processor CP950

v1.0.4.2 Release Notes
These are the release notes for the Dolby Cinema Processor CP950 software package v1.0.4.2.

Dolby Cinema Processor CP950 Release Notes 2

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3.1 General information
The following list shows the lowest latencies for the Dolby CP950 inputs. Adding surround processing (up
mixing) to the consumer inputs increases the minimum latency.*
• Microphone: 20 ms
• 16ch, DCI Projector/MediaBlock input: 20 ms
• 16ch, AES Digital input: 80 ms
• Non-Sync: 20 ms
• 1 × AES3 Input: 80 ms
• HDMI Input: 80 ms
*Using sample rates other than 48 kHz or 96 kHz over the AES3 input varies the latency slightly.

The Dolby CP950 introduces the concept of pre-configured rooms if you want to set up the Dolby CP950
without using Dolby Atmos Designer (DAD). This installation procedure is best for users who have installed
the Dolby CP750 but not the Dolby CP850. Note that using pre-configured rooms does not allow you to use
internal crossovers or mix analog and digital outputs. From the Web user interface (UI), navigate to the
auditorium tab, and then select configure room. The drop-down menu allows you to select the room
configuration (5.1 or 7.1) and the Dolby CP950 output (analog or digital). The correct selection is essential for
good operation. The unused output (analog or digital) is disabled, and the signal is optimized for the best
headroom on the active output. For more information on configuring rooms, see the Dolby Cinema Processor
CP950 Manual.
Note that the transmission of jumbo frames is disabled by default. The Dolby CP950 can receive jumbo
frames but will not send them. This helps prevent issues with older networking hardware that does not
support this type of packet.
For Dolby DSS200 and DSS220 servers, Dolby CP950 automation commands have been added in system
4.9.4.5. After upgrading, you can run the config script to select the Dolby CP950 as your sound processor.
The Dolby CP950 introduces the concept of active monitoring of the AES3 audio pairs on the 8 x AES input.
The CP950 displays an alert when one or more AES3 pairs is missing, but is required for the current macro
(5.1 or 7.1 Dolby Surround). If you use Dolby Fidelio or other accessibility systems that remove channels 7
and 8, edit the 5.1 or 7.1 Dolby Surround macros. Change the preset from Dolby to custom, and then change
channels 7 and 8 to not used.
When used with a Dolby Multichannel Amplifier, clock synchronization is improved for the Dolby CP850 and
Dolby IMS3000. You do not need to calculate and input Additional Delay into the Dolby Multichannel
Amplifier Web UI. The minimum version of the Dolby Multichannel Amplifier when used with the Dolby
CP950 must be 3.0.1.2.

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3.2 Dolby Cinema Processor CP950 software package v1.0.4.2
bug fixes and changes
This section provides the bug fixes and changes made in software package v1.0.4.2.

This table lists the bug IDs and provides descriptions of the fixes and/or changes made.

Table 1: Bug fixes and changes

Bug ID Description

STLHD-1146 Simplified the Web UI to place audio delay settings for the
surround speaker arrays on the auditorium > configure
room tab. This was previously on another tab.

STLHD-1311, STLHD-1794, STLHD-1795, STLHD-1797 Improved performance of the booth monitor speaker.

STLHD-1534 CP950 version numbering was changed to support four

numbers vs three. For example, the previous GA release
was 1.0.37 which has three numbers separated by the dots.
CP950 now uses four numbers, as in 1.0.4.2.
STLHD-1607, STLHD-2350 Fixed an issue where some HDMI devices may not behave as
expected when switching from Sink (input connected, no
output connected) to Repeater (both input and output are
connected) due to High-bandwidth Digital Content
Protection (HDCP) requirements.
STLHD-1768 In situations where the Dolby CP950 is decoding Dolby
Digital (AC3) audio over HDMI, applying upmixing from
stereo to 5.x or 7.x no longer causes brief audio dropouts.
STLHD-1785 When using a 5.1 room, the surround processing (upmixing)
setting no longer allows the user to incorrectly set the
configuration to 7.1. This was a problem in previous CP950
versions with Non-Sync and other low channel count
inputs.

STLHD-1793 Fixed a condition where the main section of the Front Panel
User Interface (FPUI) is blank. When this problem occurred,
a user would see information at the top and right side only.
STLHD-1809 Made a change in the handling of SNMP that was preventing
“cp950AudioDelay” from reporting the current active
macro’s global audio delay if the macro id/index was higher
than 12.
STLHD-1815 In response to complaints regarding the noise generated by
CP950 fans, this version reduces the default fan speed by
30%. The fan speed increases as the CP950 temperatures
increase to maintain operation.

STLHD-1833 Resolved an issue where the CP950 incorrectly showed

yellow alert lights on the front panel with no real error.

STLHD-1905, STLHD-1922 Fixed an issue with surround speaker arrays on the

auditorium > configure room tab where the “feet” to
“meters” calculation was incorrect. Previously, the setting
could change on its own, or after a reboot of the CP950.

STLHD-2336 Fixed a condition where the CP950 incorrectly muted HDMI

audio when repeating the video signal to an external
display device.
General stability improvements

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3.3 Dolby Cinema Processor CP950 software package v1.0.4.2
known issues
Dolby Cinema Processor CP950 software package v1.0.4.2 causes issues that are known to result in problems.
Suggested workarounds are provided where applicable.
Issue
An issue exists when you set up the Dolby CP950 to use digital out (Dolby Atmos Connect) and the
AES67 protocol where the PTP priority 1 may incorrectly set to 128. With this setting, there are some
situations where downstream devices could be nominated as the highest priority clock instead of the
Dolby CP950. We recommend changing PTP priority 1 to 127 for default installations.
Workaround: Navigate in the Web UI to network then Dolby Atmos Connect. Change the PTP
priority 1 value to 127. This is the correct default value.

Issue
An issue exists where the Dolby CP950 log file exports do not have correct file extensions when
downloaded with the Firefox browser [STLHD-612].

Workaround: Rename or add the file extension .tgz.

Issue
An issue exists when using the Dolby CP950 with more than one Dolby Multichannel Amplifier running
software 3.0.0.18 or lower. You may encounter audio loss and an indication in the Dolby Multichannel
Amplifier Web UI that the AES67 clock is lost [OCP-1601, MIN-669].
Workaround: Upgrade the Dolby Multichannel Amplifier to version 3.0.1.2 or higher.
Issue
An issue exists where a Firefox browser connected to the Dolby CP950 Web UI may crash [STLHD-886].
Workaround: We recommend using a recent version of Google Chrome when interacting with the Dolby
CP950 Web UI.
Issue
The USB port hardware supports only USB flash drives [STLHD-983]. Do not plug mechanical bus-powered
hard drives into the Dolby CP950 Universal Serial Bus (USB) port.
Issue
An issue exists where the Simple Network Management Protocol (SNMP) management information base
(MIB) files are renamed to .zip.pdf while using the Apple Safari web browser to download the files
[STLHD-1072].
Workaround: Change the file extension to .zip by removing .pdf.
Issue
An issue exists where the system will not display an alert if Network Time Protocol (NTP) is unsuccessful
[STLHD-1186].
Issue
An issue exists where the system unmutes if you edit an active macro while the system is muted
[STLHD-1247].

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 Issue
By design, macros from the Dolby CP950 system backups made in version 1.0.20.x and later do not load
to the 1.0.0.x systems. Additionally, macro settings are lost when downgrading from 1.0.20.x to 1.0.0.x
[STLHD-1537, 1479].
Workaround: Recreate the macros manually.

Issue
The Web Services command for obtaining log files is not functioning due to an implementation issue. This
should be fixed in the next software release [STLHD-1642].
Issue
When using a 1x AES input to receive coded audio (Dolby EE, Dolby Digital, Dolby Digital Plus) and using
Dolby CP950 surround processing (upmix), there may be brief audio dropouts during playback [STLHD-
1705].
Workaround: Remove surround processing (upmix) from the macro or increase the global audio delay to
110 msec.
Issue
The Dolby CP950 cannot play DTS bitstreams. Sending a DTS bitstream to the Dolby CP950 over HDMI may
result in loud digital noise in the auditorium [STLHD-1718].
Workaround: Always use PCM or Dolby audio codecs when using the Dolby CP950. Using the 1x AES3
input, add 5 seconds of a black clip to cover any audio drops during the switch.
Issue
Changing between the 1x AES input and any other input may take 4.5 seconds to complete
[STLHD-1737].
Workaround: Add a 5 second black clip to shows that switch to or from the 1x AES input.
Issue
If you are reconfiguring the Visually Impaired-Narration (VI‑N) RCA output for something other than VIN
(a specific speaker, or LCR mix), there is an extra delay added (double the delay on the HI port). This
configuration is rarely used but could cause synchronization problems if both the HI and VIN outputs are
heard simultaneously by a guest [STLHD-1738].
Issue
By default, the Dolby CP950 uses AES67 as the protocol for the Dolby Atmos Connect digital outputs. If
you are restoring a new Dolby CP950 from a backup file taken from a unit that used Blu-Link, the system
does not switch to Blu-Link [STLHD-1788].
Workaround: After restoring settings, navigate to the preferences tab and switch the system to Blu-
Link. A reboot may be required to complete the transition.
Issue
An issue exists where the SNMP command “cp950ActiveMacroUIIndex” does not report the same value as
seen in the "Macro Order" field in the Web UI. This should be fixed in a future version and does not require
a change to the SNMP MIB [STLHD-1830].
Issue
When manually equalizing an auditorium, an issue exists with Grossman EQ where the value of the
frequency you change is not the frequency that the system adjusts. Currently, we do not recommend
using Grossman EQ. Graphic EQ operations do not cause this issue [STLHD-1851].
Workaround: None

Dolby Cinema Processor CP950 Release Notes 6

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 Issue

When using consumer audio formats, a user may experience full-scale (very loud) noise when switching
from Dolby Digital or Dolby Digital Plus to TrueHD [STLHD-1914].

Workaround: When making a switch under these conditions, mute the CP950 to prevent speaker damage.
Issue
When playing back Dolby E content, the CP950 displays an incorrect Bitstream mode. All formats
display as 7.1 (2-channel, 4-channel, etc.). This is a display issue only. The correct number of channels
in the stream play in the room [STLHD-1946].
Workaround: None. This issue should be fixed in a future release.

4 Information on previous Dolby

CP950 software releases
This section provides information on previous Dolby CP950 software releases

4.1 Dolby Cinema Processor CP950 software package

v1.0.37.1117 bug fixes and changes
This section provides the bug fixes and changes made in software package v1.0.37.1117.
The Dolby CP950 gained new functions in this release:
• The internal Real Time Analyzer (RTA) now provides a microphone gain adjustment to assist in its use.
Some bugs were also fixed, and this function is now available for use. Note that the MICROPHONE
macro should not be used when using the RTA.
• In the Macro Editor for the HDMI input, you can now select between HDMI 2.0 and HDMI 1.4 which may
be useful when working with older source or destination devices.
• System temperatures are now displayed in the Dolby CP950 maintenance tab.
• An expansive Web Services application programming interface (API) has been added to control and
monitor different parts of the Dolby CP950. Note that some functions (Dolby Atmos and the future
media block (MB)) are referenced, but those functions will not work until the hardware is released and
installed in the Dolby CP950.
• The Web UI has been improved in several areas and serial number information is now clearly displayed.

Dolby Cinema Processor CP950 Release Notes 7

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Part Number: 8800258
 This table lists bug IDs and provides descriptions of the fixes and/or changes made in software package
v1.0.37.1117.
Table 2: Bug fixes and changes
Bug ID Description

STLHD-1531 Fixed an issue where the Dolby CP950 incorrectly

displayed the Installation date for the current system
software version on the Web UI maintenance tab.

STLHD-1465 Fixed an issue where the factory reset via USB did not
reset the auditorium settings.

STLHD-1565 Fixed an issue where the default global audio delay for
the 16-channel input was 80 msec. After a factory reset,
it is now the lowest value, which is 20 msec.

STLHD-1810 Updated the Dolby Atmos Designer download from

the Dolby CP950 Web UI to version 3.2.15, which is
now the recommended minimum version of this
software.
STLHD-1697 Fixed an issue when using the booth monitor in LCR
mode. In some room configurations with crossovers,
the incorrect channels were heard.

STLHD-1762 Fixed an issue where the hearing impaired (HI) output

(HI) in LCR mode caused the incorrect channels to
output. This ocurred in rooms with internal
crossovers.

STLHD-1621 Fixed a crash when the Dolby CP950 detected 32 kHz/

44.1 kHz/192 kHz on the 8 x AES (16ch, DCI
Projector/MB) input.

General stability improvements

4.2 Dolby CP950 software package v1.0.20.845 bug fixes

and changes
This table lists bug IDs and provides descriptions of the fixes and/or changes made in software package
v1.0.20.845.

Table 3: Bug fixes and changes v1.0.20.845

Bug ID Description

STLHD-1520 Basic SNMP support has been added for the Dolby
CP950. A more exhaustive SNMP MIB is planned for a
future release.

STLHD-1217 No longer have a known issue with a 192 kHz sample

rate failure.

STLHD-1361 LFE is now derived when upmixing the HDMI, 1 × AES,

or 8 × AES non-Digital Cinema Initiatives, LLC (DCI)
inputs.

STLHD-648 Implemented new detailed alerts for the system

General stability improvements

Dolby Cinema Processor CP950 Release Notes 8

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4.3 Dolby CP950 v1.0.0.697 release notes
This section includes the release notes for the software version v1.0.0.697.
Version 1.0.0.697 is the initial release.

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 5 Glossary
AES
Audio Engineering Society. An international organization that promotes advances in audio and
disseminates new knowledge and research.

DCI
Digital Cinema Initiatives, LLC. A joint venture of several motion picture studios that defines an open
architecture based on voluntary standards for digital cinema systems.

HDCP
High-bandwidth Digital Content Protection. A method of digital encryption developed by Intel that is
designed to prevent copying of audio and video data traveling across HDMI, DisplayPort, Digital Visual
Interface (DVI), and other types of digital connections.

HDMI
High-Definition Multimedia Interface. A high-speed, high-capacity format for transferring digital
information and the specific hardware interface for the format.

HI
Hearing impaired. A dedicated audio channel that provides amplified dialogue for the hearing impaired.

LED
Light-emitting diode.

LFE
Low-Frequency Effects. A band-limited channel specifically intended for deep, low-pitched sounds.

MB
Media block. A hardware device that converts packaged feature film content into streaming data and
then delivers the data to the projector.

MIB
Management information base. A type of communications network management database.

NTP
Network Time Protocol. A network protocol for clock synchronization on computers.

UI
User interface.

USB
Universal Serial Bus. A standard that defines the cables, connectors, and communications protocols
used in connections between computers and electronic devices.

SNMP
Simple Network Management Protocol. A protocol for managing IP network devices

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 6 Notices
6.1 Copyright
© 2021 Dolby Laboratories. All rights reserved.

Dolby Laboratories, Inc.

1275 Market Street
San Francisco, CA 94103-1410 USA
Telephone 415-558-0200
Fax 415-645-4000
http://www.dolby.com

6.2 Trademarks
Dolby and the double-D symbol are registered trademarks of Dolby Laboratories.
The following are trademarks of Dolby Laboratories:

Dialogue Intelligence™ Dolby Theatre®

Dolby® Dolby Vision™
Dolby Advanced Audio™ Dolby Voice®
Dolby Atmos® Feel Every Dimension™
Dolby Audio™ Feel Every Dimension in Dolby™
Dolby Cinema™ Feel Every Dimension in Dolby Atmos™
Dolby Digital Plus™ MLP Lossless™
Dolby Digital Plus Advanced Audio™ Pro Logic®
Dolby Digital Plus Home Theater™ Surround EX™
Dolby Home Theater®

All other trademarks remain the property of their respective owners.

6.3 Patents
THIS PRODUCT MAY BE PROTECTED BY PATENTS AND PENDING PATENT APPLICATIONS IN THE UNITED
STATES AND ELSEWHERE. FOR MORE INFORMATION, INCLUDING A SPECIFIC LIST OF PATENTS PROTECTING
THIS PRODUCT, PLEASE VISIT http://www.dolby.com/patents.

Dolby Cinema Processor CP950 Release Notes 9

4 February 2021
Part Number: 8800258