Gp Case 2_UnderArmour
Gp Case 2_UnderArmour
global stage
Background
UA was founded by Kevin Plank in 1996 in his grandmother’s basement (Fundable, 2016).
He was 23 years old and fresh out of college (Plank, 2012). After frustration with athletic wear that
did not keep an athlete cool or dry, Plank researched fabrics and developed the first UA
HeatGear T-shirt (Under Armour, Inc., 2016b). The moisture-wicking fabric allowed athletes to
stay cool and dry in brutally hot weather. Plank’s insight was to provide “under armour” by using
compression wear often found in shorts and putting this material in UA’s T-shirts, adding
Disclaimer. This case is written
solely for educational purposes compression to moisture wear fabrics (Salter, 2016). By the end of the year, he had his first team
and is not intended to represent sale to Georgia Tech for about $17,000 (Fundable, 2016). Shortly thereafter, UA had sales to
successful or unsuccessful
managerial decision making. The two-dozen NFL teams. At the end of its second year, UA had sales of over $100,000 and moved
authors may have disguised to its current headquarters in Baltimore, Maryland (Fundable, 2016). In 1999, the company
names; financial, and other
recognizable information to protect
outfitted the actors in Warner Bros’s show Any Given Sunday, and sales grew exponentially.
confidentiality. UA then released its first print ad in ESPN Magazine (Harrison, 2014). UA further increased its
PAGE 164 j THE CASE JOURNAL j VOL. 14 NO. 2 2018, pp. 164-193, © Emerald Publishing Limited, ISSN 1544-9106 DOI 10.1108/TCJ-06-2017-0055
presence in 2003 with its first television commercial entitled “Protect This House” (Nevin, 2014).
This saying had become a rallying cry for athletes and something of a manifesto at UA
(Under Armour, Inc., 2016b).
With $750,000 in sales and continued growth, Plank finally put himself on the payroll in 2003
(Nevin, 2014). During that same year, UA also released its first women’s line (Under Armour, Inc.,
2016b). Though the initial strategy of “shrink it and pink it” was not successful, it later expanded to
a more customer-centric line. Also, the following year it released a children’s line, and by the end
of the year, UA’s year-end sales totalled a record $200 million. In 2005, UA went public. The next
year, it added shoes to its sales of athletic wear with its “Click-Clack” line of football cleats and
running shoes.
Overall the company had experienced furious growth, averaging well over 20 per cent per year.
UA surpassed Adidas in 2014 to become the second-largest sports apparel brand in the USA
(Mirabella, 2014). While UA remained no. 2 in North America in 2016, there were signs that its
growth was slowing and that environmental forces were impacting industry sales, especially in
North America. Forces such as the rise in e-commerce sales, for example, were partly to blame
for the closure of Sports Authority. This company had also allowed UA to sell its products with
higher gross margins than through discounted retail channels.
Think like an entrepreneur: You’re an OWNER of this Brand. Be accountable. We’re the underdog
whose successes and failures rest fully on our own shoulders and are not separated by organizational
charts or office locations. Nothing’s done until it’s DONE, DONE, DONE. And always, always, always
Be Humble & Stay Hungry.
Create like [an] innovator: Taking risks and failing is a part of striving for greatness and will truly lead us
to making our defining product one day. But at every level and across every business, be ready to
adjust and drive change, while maintaining the core attributes that define our Brand’s Culture.
Perform like a teammate: UA is special […] which means it’s not for everyone. The fast pace of the
Brand demands our respect, integrity, and transparency. And our ambitious goals require that we
empower, support, challenge, and inspire our Teammates to be great.
Endorsements
In its early years, UA had limited financial resources to compete directly for endorsements with
giants such as Nike (see Exhibits 1 and 2 for comparisons of UA to its major rivals). Since 1984
with the release of Jordan basketball shoes, Nike had dominated the sneaker market. Nike had
also received endorsements from a majority of top NBA players, such as Michael Jordan, and
prominent female athletes, such as Serena Williams.
However, Nike’s success bred complacency, and it mishandled its Stephen Curry endorsement
(Straus, 2016). Curry, an understated athlete, did not fit Nike’s approach to using athletes who
were considered to be “cool” with highly distinctive profiles, like Michael Jordan. Moreover, Nike
did not seem to take seriously the recruitment of Stephen Curry. In 2013, it failed to provide him
with equal treatment (not hosting Steph Curry basketball camps) as it had LeBron James. It made
further mistakes by presenting Curry with a half-hearted sales pitch that included the misspelling
and mispronunciation of his name (“Stephan” with emphasis on “an” instead of “Stephen”
pronounced “Steph-in” with emphasis on “Steph”). To make matters worse, it reused slides
without editing out Kevin Durant’s name. With Steph’s father’s advice, “Don’t be afraid to try
something new,” Steph reconsidered his options. This caused Curry to consider other brands
that would treat him with the level of respect and importance he deserved, leaving the door wide
open for UA, which had been pursuing him.
UA took a different approach to gain endorsements from athletes. In its early years, it did not
spend money on endorsements, in part because it emphasised teams and not individual athletes
(Plank, 2012). The athletes wore its products because they liked them, helping UA’s image as an
“authentic” brand. Kevin Plank initially was not willing to give free products for endorsement and
brand exposure. However, the first endorsement was a small one with Barry Bonds, and it
rewarded him with $5,000 of merchandise. As the company grew, endorsements and their
importance to the authenticity of the UA brand increased.
Given that the UA products were designed for elite athletes, endorsements became more and
more essential to its brand image. It analysed several endorsement models before selecting a
different approach. When it signed an agreement with Tom Brady, New England Patriot
Quarterback and Superbowl Champion, UA made him an equity partner rather than treating him
as just an asset (Plank, 2012). This model included equity ownership in the company and ensured
that these partner athletes would be on UA’s team. Plank stated, “A successful endorsement
should facilitate a conversation between the brand and the athlete and between the athlete and
the consumer” (Plank, 2012).
Distribution channels
UA followed a multi-channel distribution strategy. It utilised key retail marketing tactics to gain
brand floor space for UA’s products, including product launches, segmentation, and channel
negotiation. Designing and funding of UA concept shops and creating the right ambience were
key initiatives that helped to gain higher brand visibility for customers to experience its products.
UA’s direct-to-consumer sales were generated through its brand and factory house stores, along
with online sales through its website. As of December 31, 2016, UA had 151 factory house stores
(up from 143 at year-end 2015) and 18 brand house stores (up from ten at year-end 2015) in
North America (Under Armour, Inc., 2016a, p. 4). UA shipped the majority of its products from
distribution facilities in Canada, New Jersey, and Florida to its North American wholesale
customers and brand and factory house stores. To maintain quality and performance, UA
pre-approved all products manufactured and sold by its licensees while its quality assurance
team strove to ensure that the products met the quality and compliance standards. The firm also
held a number of patents not only on its products, but also on its operating process innovations.
UA generated most of its sales through thousands of distribution points, including retailers,
online sales, factory brand stores, and brand houses in North America. Among the retail
distributors, its largest, Dick’s Sporting Goods was the only customer that accounted for more than
10.0 per cent of UA’s net revenues (Under Armour, Inc., 2016a). UA reduced its full-year 2016
revenue guidance due to the closing of Sports Authority, the fourth largest sporting goods retailer in
the USA, citing over $100 million in lost revenue due to the liquidation of Sports Authority.
Global positioning
UA utilises an international strategy with limited, but increasing sales outside of North America
with an expanding global manufacturing and supply chain. As it expanded its international sales,
it operated offices in a number of countries across the globe (Under Armour, Inc., 2016b). Its main
location was Baltimore, Maryland where it was investing billions in its Harbor East headquarters.
It also had corporate offices in Toronto, Canada; Denver, Colorado; Portland, Oregon; New York,
New York; and Houston, Texas. Brand distribution centres were located in Nashville, Tennessee
and Rialto, California, with a new “Distribution House,” located in Swan Creek, Maryland.
Distribution centres operated shipping and receiving, and they guaranteed UA’s “Universal
Guarantee of Performance.”
As UA moved onto the global stage, it had to be more than just globally efficient, but also to
explore business models that were more locally responsive and aid its worldwide learning as Nike
and Adidas did. In Latin America, Panama City, Panama was the home of its International
Headquarters (Under Armour, Inc., 2016b). There were also corporate offices in Sao Paulo,
Brazil; Santiago, Chile; and Mexico City, Mexico. It had a number of partnerships, including
ones with Gisele Bündchen-Brazilian super model, Colo-Colothe Chilean football club,
Cruz Azul-Mexico football club, and Canelo Alvarez-Mexican boxer.
Its European headquarters were located in the Netherlands capital city, Amsterdam
(Under Armour, Inc., 2016b). The headquarters were located in Amsterdam’s Olympic
Stadium (host to the historic 1928 Summer Olympics). It also had offices in France, Germany, and
the UK. It had world-class partnerships with Tottenham Hotspur-English football and Andy
Murray-Scottish tennis world champion.
Its Asian operations were anchored in Shanghai, China with additional offices in Guangzhou and
Hong Kong, China, as well as in Indonesia and Vietnam (Under Armour, Inc., 2016b). Asia was at
the heart of its footwear and accessories business, where UA engaged in significant product
development, sourcing, manufacturing, and delivery. In Shanghai, UA launched its first retail
theatre specialty store, with storytelling and multi-dimensional short films that emphasised
“making athletes better through passion and innovation” at its centre. Finally, UA also had an
office in Sydney, Australia.
With this base, UA had an opportunity to establish a significant global footprint. Its non-North
America 2016 sales accounted for only 17 per cent (Under Armour, Inc., 2016a, p. 33) of its
revenues, compared to Nike’s 57 per cent and approximately 90 per cent for Adidas (Kish, 2017;
Chen, 2016). As UA sought to expand its presence internationally, it planned to sell its products
to athletic teams and individuals in global markets, providing them sufficient product exposure to
broad audiences of potential consumers. It then planned to use this increased awareness
to licence and sell its products directly to consumers and through distributors. UA also planned to
add 200 stores in FY16 in mostly Greater China and Southeast Asia (Sozzi, 2016).
UA’s sales growth in international markets was above 50 per cent as brand acceptance
increased (McNew, 2016). UA international sales increased from $507 to $820 million from FY
2015 to FY 2016, an increase of 61.7 per cent (Under Armour, Inc., 2016a, p. 33) (see Exhibits 6
and 7 for a comparison of UA sales and operating profit by region from FY15 to FY16).
Its international sales were projected to grow from $270 million in sales in 2014 to $1.35 billion by
2018, a fivefold increase (Soni, 2015). Overall international sales were projected to increase from
9 per cent of sales in 2014 to 18 per cent by 2018 (McNew, 2016).
UA planned to have operations in over 40 countries by 2018, with a total of over 800 international
locations (Soni, 2015). By the end of 2018, 80 per cent of its global physical locations were
projected to be outside of the USA. It planned to add many of these new locations through
partnerships with distributors primarily in China, Japan, and South Korea. It projected that
approximately 30 per cent of 300 worldwide locations would be operated and owned by UA.
Looking forward
UA built a strong authentic and performance brand that led to innovations in fabric, comfort, and
performance. It also utilised its strong culture and unique endorsement strategy of giving star
athletes equity in UA to build a powerful group of sports ambassadors, including Steph Curry and
Tom Brady. Extending its reach into basketball shoes, it was able to launch successfully into China.
Will this be enough to give it a strong footing in the global sports apparel and footwear industry?
Note
1. Tank (2016), digital IQ as measured in this study includes a weighted average of the effectiveness of a
firm’s e-commerce site (40 per cent), digital marketing efforts (30 per cent), social media brand presence
(10 per cent), and mobile apps smart phone platforms (20 per cent).
References
Bain, M. (2016), “Will Stephen Curry sell more sneakers than Lebron James this year?”, available at: http://qz.
com/631465/will-stephen-curry-sell-more-sneakers-than-lebron-james-this-year/ (accessed 20 June 2017).
Bloomberg.com (2017), “Under Armour has big plans for the Chinese Market”, Bloomberg.com, 6 September
2015, available at: www.bloomberg.com/news/videos/2015-09-07/under-armour-has-big-plans-for-the-
chinese-market (accessed 20 June 2017).
Chen, G. (2016), “BI Primer: ‘Sneakers Stoke Under Armour growth, pressure margins’”,
Bloomberg Intelligence.
Fundable (2016), “Under Armour, Inc. – startup story – how founder Kevin Plank Built Under Armour”,
available at: www.fundable.com/learn/startup-stories/under-armour (accessed 20 June 2017).
Gensler, E. (2016), “Is Under Armour losing favor with women?”, forbes.com, available at: www.forbes.com/
sites/laurengensler/2016/01/11/under-armour-women-sales/-37fac4dd482d (accessed 20 June 2017).
Sports Business Daily (2016), “Footwear sales, spurred by Curry’s shoe, help Under Armour to 20% rise in Q4”,
Sports Business Daily, 28 January, available at: www.sportsbusinessdaily.com/Daily/Issues/2016/01/28/
Finance/Under-Armour.aspx (accessed 20 June 2017).
Tank, L.T. (2016), “Sportwear brands digital IQ score: 2016”, Ranking the Brands, available at:
www.rankingthebrands.com/The-Brand-Rankings.aspx?rankingID=272&year=915 (accessed 20 June 2017).
Team, T. (2015), “Earnings review: Under Armour continues its strong growth story with another big quarter”,
forbes.com, available at: http://espn.go.com/nba/story/_/id/15047018/how-nike-lost-stephen-curry-armour
(accessed 20 June 2017).
Turk, S. (2016), “Gym, health & fitness clubs in the US”, IBISWorld, available at: http://clients1.ibisworld.com.
lib.pepperdine.edu/reports/us/industry/default.aspx?entid=1655 (accessed 31 March 2016).
Under Armour, Inc. (2016a), Form 10-K, 31 December pp. 19-23.
Under Armour, Inc. (2016b), “Under Armour, Inc., – History”, available at: www.uabiz.com/company/history.cfm
(accessed 20 June 2017).
Under Armour, Inc. (2016c), “Under Armour, Inc., – Why Choose Us?”, available at: www.underarmour.jobs/
why-choose-us/mission-values/ (accessed 20 June 2017).
Under Armours, Inc. (2016d), “Under armours code of conduct” available at: http://files.shareholder.com/
downloads/UARM/0x0x873823/38F030C7-5348-4CC6-B8CD-81D68B2F496C/Code_of_Conduct_2016.pdf
(accessed 20 June 2017).
2016 sales
Company Description ($ in billions)a
Under Armour Under Armour designs, develops, markets, and distributes apparel, footwear, and accessory products for men, $4.8
women, and children
Nike Nike, Inc. designs, develops, and markets athletic footwear, apparel, equipment, and accessory products for men, $32.4
women and children
Adidas AG Adidas designs, develops, produces and markets sportswear and sporting goods, including sports shoes and $19.3
sports equipment
Puma AG Puma AG designs, manufactures and markets sporting goods, footwear and sports apparel. The company $3.7
produces running, tennis, training, and basketball shoes and other products
Lululemon Lululemon Athletica Inc. designs and retails athletic clothing. The company produces, retails and markets fitness $2.1
Athletica pants, shorts, tops and jackets for yoga, dance, running, and general fitness
Gap The Gap, Inc. is an international specialty retailer operating retail and outlet stores for The Gap, Banana Republic and $15.8
Old Navy stores. The company sells casual apparel, accessories and personal care products for men, women and
children. It also sells Athleta, a line of affordable athletic and athleisure apparel
L Brands L Brands, Inc. sells women’s apparel and beauty products through retail outlets such as Victoria’s Secret and Bath $12.2
and Body Works. The company offers various products including women’s apparel, women’s lingerie, beauty and
person care products, home fragrances, and other related products and accessories
Columbia Columbia Sportswear designs, sources, markets and distributes outdoor apparel, footwear, accessories and $2.4
Sportswear equipment for a variety of outdoor activities
Note: aAll data found from Mergent Online
Source: Mergent Online (2016) Company Details for Nike, Adidas, Under Armour, Lululemon Athletica, L-Brands, Gap, and Columbia Sportswear
Table AII Adidas, Nike and Under Armour financial ratios (annualised data based on the fiscal year end for each company)
Profitability ratiosa
ROA % (Net) 7.87 9.37 18.99 17.44 7.11 4.92
ROE % (Net) 13.86 15.41 34.38 30.04 16.71 11.23
ROI % (Operating) 16.06 20.57 32.4 32.74 18.53 14.13
EBITDA margin % 11.3 12.32 16.45 16.34 6.28 4.88
Calculated tax rate % 33.82 39.85 13.22 18.67 29.48 33.97
Revenue per employee 511,931 295,770 461,694 456,684 332,405 304,473
Liquidity ratiosa
Quick ratio 1.26 1.16 1.8 1.62 0.7 0.76
Current ratio 2.87 3.13 2.93 2.8 1.31 1.4
Net current assets % TA 35.1 35.55 45.52 45.18 13.98 15.99
Debt managementa
LT debt to equity 0.39 0.38 0.28 0.16 0.15 0.26
Total debt to equity 0.4 0.4 0.31 0.17 0.25 0.32
Interest coverage 15.79 27.93 83.81 244.32 29.55 23.53
Asset managementa
Total asset turnover 1.48 1.6 1.54 1.5 1.35 1.31
Receivables turnover 9.11 11.11 9.93 9.79 8.03 7.93
Inventory turnover 3.04 3.12 3.85 3.79 2.88 3.1
Per sharea
Cash flow per share 1.39 −0.1 2.2 1.82 6.72 5.41
Book value per share 4.63 3.86 7.55 7.29 32.12 28.3
Market Capb $12.84B $17.75B $87.36B $92.88B $20.01B $14.41B
Notes: aAll data for ratios are taken from Mergent Online based on annualised fiscal year end; ball data for Market Cap are taken from Y! Charts (Yahoo
Finance) at fiscal year end
Table AIII Under armour summary of historical accounting statements (as of 31 December)
(continued)
Exhibit 4
Table AIV Under Armour, Inc. historical financial ratios (annualised as of 31 December)
2016 2015 2014 2013 2012
Profitability ratios
ROA % (Net) 7.87 9.37 11.33 11.87 12.37
ROE % (Net) 13.86 15.41 17.31 17.36 17.67
ROI % (Operating) 16.06 20.57 24.92 25.43 26.13
EBITDA margin % 11.30 12.32 13.33 13.39 13.54
Calculated tax rate % 33.82 39.85 39.21 37.8 36.7
Revenue per employee $511,931 $295,770 $288,259 $298,981 $310,154
Liquidity ratios
Quick ratio 1.26 1.16 2.05 1.29 2.02
Current ratio 2.87 3.13 3.67 2.65 3.58
Net current assets % TA 35.1 35.55 53.83 44.51 56.29
Debt management
LT debt to equity 0.39 0.38 0.19 0.05 0.06
Total debt to equity 0.40 0.40 0.21 0.15 0.08
Interest coverage 15.79 27.93 66.35 90.38 40.27
Asset management
Total asset turnover 1.48 1.6 1.68 1.71 1.76
Receivables turnover 9.11 11.11 12.59 12.1 11.82
Inventory turnover 3.04 3.12 3.13 3.03 2.97
Accounts payable turnover 15.77 19.29 16.41 15.09 14.99
Accrued Expenses turnover 23.96 23.27 21.92 21.32 23.71
Property plant and equip turnover 7.17 9.39 11.65 11.52 10.76
Cash and equivalents turnover 25.31 10.96 6.56 6.77 7.08
Per share
Cash flow per share 1.39 −0.1 0.51 0.28 0.48
Book value per share 4.63 3.86 3.16 2.49 1.95
Source: Mergent Online (2017) accessed 10 October 2017
Exhibit 6
Exhibit 7
Corresponding author
Constance R. James can be contacted at: [email protected]