Higher Nationals

Internal verification of assessment decisions – BTEC (RQF)

INTERNAL VERIFICATION – ASSESSMENT DECISIONS
Programme title BTEC HND in Computing

Ms Sumudu Samarakoon
Assessor Internal Verifier
Unit: 6 Planning a Computing Project
Unit(s)
Planning a Project on the Big Data Technologies in achieving operational
Assignment title efficiency
H.C.P.B.Thilakarathne/E213098
Student’s name
List which assessment criteria Pass Merit Distinction
the Assessor has awarded.

INTERNAL VERIFIER CHECKLIST

Do the assessment criteria awarded match

those shown in the assignment brief? Y/N

Is the Pass/Merit/Distinction grade awarded

justified by the assessor’s comments on the Y/N
student work?
Has the work been assessed Y/N
accurately?
Is the feedback to the student:
Give details:
• Constructive? Y/N
• Linked to relevant assessment criteria? Y/N
Y/N
• Identifying opportunities for
improved performance?
Y/N
• Agreeing actions?
Does the assessment decision need Y/N
amending?

Assessor signature Date

Internal Verifier signature Date

Programme Leader signature (if required)
Date
Confirm action completed
Remedial action taken
Give details:

Assessor signature Date

Internal Verifier
signature Date
Programme Leader
signature (if required) Date
Higher Nationals – Summative Assignment Feedback Form
Student Name/ID

Unit Title Unit: 6 Planning a Computing Project

Assignment Number 1 Assessor

DateReceived1stsub
Submission Date
mission
DateReceived2ndsubmissio
Re-submission Date
n
Assessor Feedback:

LO1. Conduct small-scale research, information gathering and data collection to generate knowledge on an

identified subject

Pass, Merit & Distinction P1 P2 M1 D1

Descripts
LO2. Explore the features and business requirements of organisations in an identified sector

Pass, Merit & Distinction P3 P4 M2

Descripts

LO3. Produce project plans based on research of the chosen theme for an identified organisation

Pass, Merit & Distinction P5 M3

Descripts

LO4. Present your project recommendations and justifications of decisions made, based on research of the
identified theme and sector
Pass, Merit & Distinction P6 P7 P8 M4 D2
Descripts

Grade: Assessor Signature: Date:

Resubmission Feedback:

Grade: Assessor Signature: Date:

Internal Verifier’s Comments:

Signature & Date:

* Please note that grade decisions are provisional. They are only confirmed once internal and external moderation has taken place and grades decisions have
been agreed at the assessment board.

Unit 6/2023/24/ Big Data Technologies operational efficiency

 Assignment Feedback
Formative Feedback: Assessor to Student

Action Plan

Summative feedback

Feedback: Student to Assessor

Assessor signature Date

Student signature Date

Unit 6/2023/24/ Big Data Technologies operational efficiency

 Pearson
Higher Nationals in
Computing
Unit: 6 Planning a Computing Project

Unit 6/2023/24/ Big Data Technologies operational efficiency

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Unit 6/2023/24/ Big Data Technologies operational efficiency

 Student Declaration

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Unit 6/2023/24/ Big Data Technologies operational efficiency

Higher National Diploma in Computing

Assignment Brief
Student Name /ID Number H.C.P.B.Thilakarathne/E213098

Unit Number and Title Unit: 6 Planning a Computing Project

Academic Year 2023/2024018

Unit Tutor

Assignment Title Planning a Project on the Big Data Technologies in achieving operational efficiency

Issue Date

Submission Date

IV Name & Date Roshini Sembacuttiaratchy 28/08/2023

Submission Format:
The submission should be in the form of an individual report with the following sections.

Section 1: Project Management Plan

Section 2: Research report

Section 3: Action Plan

You are required to make use of headings, paragraphs, and subsections as appropriate, and all work
must be supported with research and referenced using Harvard referencing system. Please provide in-
text citation and a list of references using Harvard referencing system.

Please note that this is an individual assessment, and your report should include evidence to that you
have conducted a research to collect relevant data individually.

Unit 6/2023/24/ Big Data Technologies operational efficiency

 Unit Learning Outcomes:
LO1 Conduct small-scale research, information gathering and data collection to generate knowledge on
an identified subject

LO2 Explore the features and business requirements of organisations in an identified sector.

LO3 Produce project plans based on research of the chosen theme for an identified organisation

LO4 Present your project recommendations and justifications of decisions made, based on research of
the identified theme and sector

Assignment Brief and Guidance:

Unit 6/2023/24/ Big Data Technologies operational efficiency

 Research Theme: Big Data

Research Topic: The impact of the application of Big Data Technologies in operational efficiency
in a range of academic, scientific and economic areas.

“Big data is a term that has become more and more common over the last decade. It was originally
defined as data that is generated in incredibly large volumes, such as internet search queries, data
from weather sensors or information posted on social media. Today big data has also come to
represent large amounts of information generated from multiple sources that cannot be processed in a
conventional way and that cannot be processed by humans without some form of computational
intervention. Big data can be stored in several ways: Structured, whereby the data is organised into
some form of relational format, unstructured, where data is held as raw, unorganised data prior to
turning into a structured form, or semi-structured where the data will have some key definitions or
structural form, but is still held in a format that does not conform to standard data storage models.
Many systems and organisations now generate massive quantities of big data on a daily basis, with
some of this data being made publicly available to other systems for analysis and processing. The
generation of such large amounts of data has necessitated the development of machine learning
systems that can sift through the data to rapidly identify patterns, to answer questions or to solve
problems. As these new systems continue to be developed and refined, a new discipline of data
science analytics has evolved to help design, build and test these new machine learning and artificial
intelligence systems. Utilising Big Data requires a range of knowledge and skills across a broad
spectrum of areas and consequently opens opportunities to organizations that were not previously
accessible. The ability to store and process large quantities of data from multiple sources has meant
that organisations and businesses are able to get a larger overall picture of the pattern of global trends
in the data to allow them to make more accurate and up to date decisions. Such data can be used to
identify potential business risks earlier and to make sure that costs are minimized without
compromising on innovation. However, the rapid application and use of Big Data has raised several
concerns. The storage of such large amounts of data means that security concerns need to be
addressed in case the data is compromised or altered in such a way to make the interpretation
erroneous. In addition, the ethical issues of the storage of personal data from multiple sources have
yet to be addressed, as well as any sustainability concerns in the energy requirements of large data
warehouses and lakes”. (Pearson, 2023)

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 Assignment Scenario

You are expected to carry out a small-scale research project in order to explore the “impact of the
application of Big Data Technologies in operational efficiency in a range of academic, scientific and
economic areas” from the standpoint of a computing professional or a data scientist. The research that
you carry out can be based on an organization / organization, a field, a case study, a scenario, etc. that
you have access to gather sufficient information to investigate the applications, benefits and
limitations of Big Data technologies.

The findings of the research should be presented in a professionally compiled report and the report
should cover the given tasks including,

 A comprehensive project plan - including a work, time and resource allocation/ breakdown using
appropriate tools. A business area analysis Including the features and operational areas of the
business and the role of stakeholders and their impact on the success of the business.
 A research paper - including application and evaluation of quantitative and qualitative research
methods to generate relevant primary data and examination of secondary sources to collect
relevant secondary data and information.
 An Action plan – including recommendations and evaluation of project outcomes comparing the
decisions given in the project plan.

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 TASK – 01 and 02 : Project Management Plan
Task 1
1.1. Select an organization/ organization, a field, a case study or a scenario of your choice that allows
you to explore and study the relevant data of the application of Big data technologies. Plan a small-
scale research project on the impact of the application of big data technologies in operational
efficiency.
Provide an introduction and background to your project and the chosen organization / field or the
scenario . Define the scope and devise aims /objectives of the project that you are going to carry
out. You also should include risks and benefits of exploring the impact of big data technologies of
the chosen organization/s or the field.

1.2. Produce a comprehensive project plan including the following.

 Cost, scope, time, quality, communication, risk, and resources management plan.
 Comprehensive Work Breakdown Structure (WBS) with clearly defined activities and
milestones.
 Gantt chart to illustrate project schedule with realistic time allocated for each activity and
clearly defined deadlines for milestones.

TASK – 02
Discuss the features and operational areas of the chosen organization/s , the role and the impact of
stakeholders for the success of the business. You also need analyse the challenges the organization/s
may face in achieving the success and meeting business objectives by applying big data technologies to
achieve operational efficiency.

TASK – 03: Research Report

Carry out the research to investigate the “impact of the application of big data technologies in
operational efficiency” and generate relevant primary data by applying appropriate qualitative and
quantitative research methods. You need to examine secondary sources to collect relevant secondary
data and information to support the research. You then need to analyse the data and information and
interpret the findings to generate knowledge on how the application of big data technologies supports
business requirements in the identified organization/s .

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 TASK – 04: Action Plan
4.1 Communicate appropriate project recommendations derived from the research data
analyzed for technical and non-technical audiences and assess the extent to which the
project recommendations meet the needs of the chosen organization/s.
4.2 Discuss the reliability, accuracy, and the appropriateness of the research methods applied
while arguing and evaluating the planning recommendations made in the project plan
comparing them to the actual outcomes and the need of the chosen organization/s.

Unit 6/2023/24/ Big Data Technologies operational efficiency

 Pearson
Higher Nationals in
Computing
Unit: 6 Planning a Computing Project

Unit 6/2023/24/ Big Data Technologies operational efficiency

 Acknowledgement
I want to thank everyone who helped me with this assignment and express my sincere gratitude to them.
And a particular thank you to the lecturer for the HND course. I express my sincere gratitude to Ms.
Sumudu Samarakoon of Esoft Metro College Kandy for providing me with this worthwhile assignment on the
theme of project planning using big data technologies to achieve operational efficiency. Lastly, I want to
express my gratitude to my parents and friends for their support and encouragement in helping me finish
this task. Please leave comments with your thoughts and critiques of my work; they will motivate me to
raise the standard of the project.

Thank you.

Unit 6/2023/24/ Big Data Technologies operational efficiency

Task 01
Big data of Connex technology (Pvt) Ltd
Introduction

Leading value-added technology distributor Connex Information Technologies is motivated to adjust to

every situation in the quickly evolving world we live in. You've come to the right place if you're searching
for a wide selection of solutions that scale across servers and storage, IT infrastructure, cyber security, and
many other areas! With more than 150 channel partners, 60 international vendors, and more than 15
industry-leading technologies, Connex is well-equipped to help you achieve your maximum technological
potential throughout 15 countries and territories. Of its 200+ employees, 60% are technical specialists.

Using Big Data analysis is essential for enhancing cybersecurity's ability to detect threats. By incorporating
Cortex XDR analytics, organizations may detect abnormalities in user and network behavior and strengthen
their defenses against evolving threats. By identifying complex threats like malware and phishing attacks,
LogSign's advanced analysis enhances security. Preemptive insider threat identification is made possible by
using big data for user behavior analytics, which lowers potential risks before they become more significant.
Additionally, the integration of LogSign's comprehensive data analysis with Cortex XDR's machine learning
capabilities optimizes incident response strategies, leading to prompt and precise solutions for security
issues. In addition to fortifying cybersecurity frameworks, this all-encompassing approach helps businesses
like Connex Technology Pvt. Ltd. remain on the cutting edge of safeguarding their digital assets from
modern cyber threats.

Methodology
Qualitative Research Methodology
Connex Technology Pvt. Ltd. can use qualitative research techniques to examine the nuanced aspects of
how Big Data technologies are perceived and used. Interviewing key stakeholders in-depth, including IT
managers, data scientists, and operational personnel, might be required to accomplish this. Using
qualitative approaches, researchers can obtain a comprehensive grasp of the attitudes, difficulties, and

Unit 6/2023/24/ Big Data Technologies operational efficiency

 opportunities associated with the adoption and use of these technologies. The themes and patterns that
emerge from these interviews provide rich, context-specific information that aids in understanding the
organizational and human factors influencing operational efficiency gains.

Quantitative Research Methodology

The quantitative impact and effectiveness of big data technologies can be determined with the help of
quantitative research tools. Surveys can be dispersed across the organization's divisions to collect
structured data on certain metrics, such as processing time reductions, cost savings, or productivity
increases associated with the use of Big Data tools. Statistical analysis of operational data and survey
answers can provide numerical evidence of these technologies' observable benefits and return on
investment (ROI). Statistical inference and generalizable outcomes are made possible by this method,
which is crucial for making data-driven decisions and determining how scalable technical solutions are.

1.1.2 Sample size

SurveyMonkey is a well-known online survey platform that offers resources for effectively calculating
sample sizes for research projects. It provides a straightforward method for determining the required
sample size based on several factors, such as the population size, the margin of error, and the degree of
confidence. By entering these variables, SurveyMonkey's sample size calculator determines the optimal
sample size needed to produce statistically significant results. This feature is particularly useful for
researchers and organizations who conduct surveys since it ensures that the data collected is reliable and
representative. It enables them to make informed decisions and draw important conclusions from their
investigations.

Selecting the right sample size is an essential component of the research technique, particularly for studies
on Big Data technologies and the operational effectiveness of Connex Technology Pvt. Ltd. The sample
size should be sufficiently big to guarantee the statistical reliability and generalizability of the results while
accounting for realistic limitations like time and money. When determining the sample size, the necessary
margin of error, demographic variability, projected impact size, and required confidence level (e.g., 95%)
are typically taken into consideration. By carefully selecting an appropriate sample size, researchers can
minimize sampling bias and securely acquire results that accurately reflect the larger organizational context
and the impact of Big Data technologies on operational efficiency.

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 When my population is 40, deciding on an optimal sample size requires balancing statistical accuracy with
practical factors. SurveyMonkey’s default settings are a 95% confidence level and a 5% margin of error.
This suggests that if you repeated your poll 100 times, 95 of them would be within the margin of error of
the genuine population value. The sample size required for a population of 40 can be computed using
several statistical formulae, such as the proportion formula, if your survey is designed to ascertain a
proportion of the population.

Figure 1 sample size

1.1.3 Ethics
Any research project must prioritize ethical issues, especially when handling sensitive data and cutting-edge
technologies like big data. These fundamental ideas will help to guarantee moral behavior during the whole
study process.
1. Informed Consent: Ensure that participants have given their informed consent and are aware of the
goals, dangers, and advantages of the study before accepting an invitation to participate.
2. Data Privacy and Security: Put strong safeguards in place to preserve the integrity and privacy of data at
every stage of its lifecycle, from gathering and storing it to analyzing and sharing it.
3. Avoiding Harm: When working with sensitive data or themes, take precautions to reduce any potential
harm to participants, including psychological or reputational harm.
4. Transparency: To maintain open lines of communication with stakeholders, be truthful about the
objectives of the research, the methods used, and any potential conflicts of interest.
5. Respect for Participants: Respect participants' rights, including their ability to withdraw from the study
at any time without penalty.

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6. Compliance with Regulations: Follow applicable laws, regulations, and ethical guidelines that govern
research techniques, such as data protection legislation (e.g., GDPR, HIPAA) and institutional review
board (IRB) clearances.
7. Accountability: Accept responsibility for doing research in an ethical manner, responding to any ethical
concerns or violations as soon as possible.
By adhering to these ethical norms, researchers can ensure that their work with Big Data technologies is
responsible and trustworthy, building confidence among participants, stakeholders, and the larger
community.

1.1.4 Methods
Connex Technology Pvt. Ltd. may conduct research on Big Data technologies and their influence on
operational efficiency using a methodological approach that combines qualitative and quantitative
methodologies.

1. Qualitative Phase: Begin by conducting qualitative research to investigate attitudes, difficulties, and
possibilities relating to Big Data technologies. This could involve:
 In-depth Interviews: Conduct interviews with important stakeholders such as IT managers,
service officer to learn about their experiences and viewpoints.
 Focus Groups: Use facilitated group talks to investigate shared views and identify underlying
challenges or possibilities.
2. Quantitative Phase: Use quantitative research to measure and validate findings on a bigger scale.
This phase contains:
 Survey Design: Create surveys to collect structured data on specific metrics such as time saves, cost
reductions, or productivity gains due to Big Data technologies.
 Sampling and Data Collection: Use platforms like SurveyMonkey to efficiently calculate and
manage sample sizes, resulting in statistically meaningful results.
 Statistical Analysis: Using proper statistical approaches, measure the impact of Big Data
technologies on operational efficiency.
3. Integration and Analysis: Combine qualitative and quantitative data to acquire a thorough grasp of
the study issues. This integration enables a more in-depth examination of variable interactions while
also providing strong evidence for decision-making.
4. Ethical Considerations: Maintain ethical standards throughout the research process by getting
informed consent, protecting data privacy and confidentiality, and respecting participant rights. To
ensure the integrity and credibility of study results, follow all applicable legislation and guidelines.

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 5. Reporting and Recommendations: Finally, give clear and actionable findings supported by research
evidence. Make recommendations based on the information gathered to impact strategic decisions
and increase operational efficiency at Connex Technology Pvt. Ltd.
1.1.5 Survey
Using a survey approach, Connex Technology Pvt. Ltd. may effectively gather quantitative information
from stakeholders in order to gauge the impact of big data technologies on operational efficiency. This
survey's objective is to gather information on important metrics including productivity increases, cost
savings, and time savings as a result of utilizing big data techniques. The study will offer valuable insights
into how these technologies contribute to improving operational procedures and overall organizational
efficiency by methodically gathering and analyzing data. Connex Technology Pvt. Ltd. will be able to make
better strategic decisions and possibly enhance its use of Big Data for operational excellence with the help of
the findings.

1.1.6 Big data literature review paper

Abstract: The rapid development of data generation in the digital world needs effective big data
management methods, which are critical for firms such as Connex Technology Pvt. Ltd. This literature
analysis looks at the current approaches and practices used by Connex Technology Pvt. Ltd. to improve big
data efficiency. The evaluation covers a wide range of methodologies, including data storage optimization,
advanced data processing algorithms, and novel data analysis tools. This paper examines recent
achievements and case studies inside the organization to show the critical role of big data efficiency in
generating operational excellence and competitive advantage. It also identifies significant obstacles and
offers potential solutions for continual development in large data handling. The findings provide a full
insight of Connex Technology Pvt. Ltd.'s tactics and will be useful for future research and implementation
of big data efficiency techniques.

Keywords: Advanced Data Processing Algorithms, Operational Excellence, Continuous Improvement

Introduction
In today's digital landscape, data multiplication has been unparalleled, pushing enterprises to implement
strong big data management techniques. Connex Technology Pvt. Ltd., a technical innovation leader,
understands the crucial need of improving big data efficiency to maintain a competitive advantage and
promote operational excellence. Big data efficiency involves a variety of factors, including data storage
optimization, the use of modern processing algorithms, and sophisticated data analysis tools. The importance
of big data efficiency goes beyond data management; it is essential for decision-making, expanding
corporate information, and improving consumer experiences. This literature research will look into the
approaches and procedures used by Connex Technology Pvt. Ltd. to reach high levels of big data efficiency.

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The assessment aims to provide a thorough overview of the company's approach to big data management by
assessing current tactics and recent achievements. Furthermore, it tackles the issues that exist in the field of
big data and suggests alternative ways to overcome them. Through this investigation, the study hopes to
illustrate the critical role of big data efficiency in promoting innovation and preserving a competitive
advantage in the technology sector. The insights gained from this evaluation will not only throw light on
Connex Technology Pvt. Ltd.'s methods, but will also add to the broader discussion of big data efficiency,
providing significant perspectives for future research and application.

Big data in Connex technology Pvt. Ltd

Big data has transformed many sectors, and Connex Technology Pvt. Ltd. is no exception. In recent
literature, the impact of big data on technical developments and corporate optimization has been thoroughly
studied. Big data refers to the huge volume of organized and unstructured data that businesses encounter on
a daily basis, necessitating the use of modern storage, processing, and analysis capabilities. Companies such
as Connex Technology Pvt. Ltd. use big data to improve decision-making processes, consumer experiences,
and innovation. Chen et al. (2014) found that big data analytics plays an important role in translating raw
data into meaningful insights, allowing for predictive analytics and informed decision making. Furthermore,
Manyika et al. (2011) highlight the economic potential of big data, predicting significant growth and
competitive advantage for companies that effectively leverage its possibilities. Integrating big data analytics
at Connex Technology has resulted in increased operational efficiency and a better awareness of market
trends, allowing the company to align with global industry standards and maintain a competitive advantage
in the technology sector.

Connex Technology Pvt. Ltd. is in the forefront of using big data to improve operational efficiencies and
decision-making processes. The assessment of big data efficiency is critical for understanding and enhancing
the performance of big data systems. (Kim, 2013) created an evaluation technique that examines the needs
for efficiency and quality in big data systems. This method provides a thorough framework for evaluating
performance and finding opportunities for development (Yang and Kim, 2013).

Corbett and Chen (2015) presented the concept of reducing information waste and enhancing data efficiency
as part of Lean Big Data Management. Their study suggests using data envelopment analysis to measure big
data efficiency, offering a novel strategy to effectively handling enormous datasets (Corbett and Chen,
2015). Similarly, Sazu and Jahan (2022) investigated the significance of big data in producing
recommendations for shared transport architecture, resulting in considerable improvements in urban
transportation efficiency.

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The integration of cloud computing and big data analytics has proved critical in controlling power systems
effectively. suggested a cloud-based architecture to address issues in power management systems, such as
execution time and computational complexity, resulting in significant efficiency gains. Wang, Sui, and
Zhang (2020) also looked into how financial technology (fintech) affects the efficiency of commercial
banks. Their findings showed that fintech may lower operating expenses, increase service efficiency, and
strengthen risk control capabilities, ultimately increasing profitability and competitiveness (Wang, Sui, &
Zhang, 2020).

In terms of energy efficiency, Varlamis et al. (2022) proposed the application of federated learning to
manage energy saving suggestions without cloud data sharing. This system efficiently manages sensor
events and delivers individualized recommendations, improving overall energy efficiency (Varlamis et al.,
2022). Furthermore, Ahmad et al. (2022) found that integrating AI, big data, and business intelligence (BI)
improved e-learning infrastructure and organizational efficiency in Jordanian telecoms enterprises (Ahmad
et al., 2022).

In addition to operational and economic benefits, big data at Connex Technology Pvt. Ltd. has accelerated
the development of personalized services and improved customer relationship management (CRM). The use
of big data analytics enables Connex to personalize their products and services to particular consumer needs,
enhancing customer happiness and loyalty. According to Gandomi and Haider (2015), big data analytics
allows businesses to study client behavior patterns, forecast future trends, and create more successful
marketing tactics. This feature is especially useful in a competitive market where client preferences are
continuously changing.

Furthermore, big data enables better risk management and fraud detection at Connex Technology. By
analyzing massive databases in real time, the organization can more efficiently detect anomalies and
suspicious activity. Chen, Mao, and Liu (2014) found that big data analytics improves the ability to detect
and manage hazards, resulting in increased security and compliance with regulatory standards. Furthermore,
Zhang, Yang, and Appelbaum (2015) demonstrated that combining machine learning algorithms with big
data analytics improves the accuracy and speed of fraud detection systems.

The scalability of big data solutions enables Connex Technology to handle and analyze an increasing
volume of data from a variety of sources, including social media, IoT devices, and transaction databases.
According to Tsai et al. (2015), the use of scalable big data architectures assures that firms can handle data
growth without sacrificing performance. Connex Technology's investment in scalable data infrastructure
enables their ongoing innovation and capacity to respond swiftly to market developments.

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Furthermore, incorporating big data analytics into Connex Technology Pvt. Ltd. has considerably improved
their research and development (R&D) skills. Connex can shorten the innovation cycle by using massive
datasets, from conceptualization to product development. Kusiak's (2017) research underlines the
importance of big data analytics in identifying upcoming technologies and market needs, helping businesses
to stay ahead of the curve. This method not only minimizes the time-to-market for new products, but it also
raises the likelihood of product success by ensuring that they are in line with customer demand and
technology advancements.

Connex Technology has also had a significant impact from big data in the area of supply chain management.
Connex can strengthen supplier relationships, lower operational costs, and optimize inventory levels by
evaluating data across the supply chain. Wamba et al. (2015) demonstrate how big data analytics may
improve visibility and transparency in supply chain operations, resulting in better informed and quicker
decision-making. This comprehensive picture of the supply chain enables Connex to reduce risks, better
manage disruptions, and maintain a competitive advantage in the marketplace.

Furthermore, big data analytics enables improved performance monitoring and predictive maintenance of
Connex Technology's products. Connex can forecast equipment faults before they occur by evaluating data
from numerous sensors and devices, which reduces downtime and maintenance costs. Lee et al. (2014) show
that predictive maintenance enabled by big data analytics improves operational efficiency and equipment
longevity. This proactive approach to maintenance not only increases product durability and performance,
but it also builds customer trust and happiness.

Furthermore, big data has played an important role in developing a data-driven culture at Connex
Technology. Employees from all departments are encouraged to use data analytics to guide their decisions,
resulting in a more collaborative and informed workplace. As Davenport and Patil (2012) point out,
developing a data-driven culture is critical for realizing the full potential of big data, enabling continuous
improvement, and promoting innovation.

Conclusion
Finally, the broad examination of literature highlights the transformative influence of big data on Connex
Technology Pvt. Ltd. Connex's decision-making processes, customer relationship management, and supply
chain operations have all improved dramatically as a result of big data analytics. The use of big data has not
only increased operational efficiency but also encouraged innovation, allowing Connex to stay ahead in a
competitive market. The incorporation of advanced analytics has improved predictive maintenance, resulting
in increased product reliability and performance. Furthermore, instilling a data-driven culture within the firm
has resulted in better informed and collaborative decision-making across functions. The conclusions of this

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research emphasize the crucial importance of big data in propelling Connex Technology toward long-term
growth and competitive advantage. Future study should focus on developing big data technologies and their
applications to help Connex Technology Pvt. Ltd. optimize and innovate.

References
(koreascience.kr, n.d.)

(dblp.org, n.d.)

(scindeks.ceon.rs, n.d.)

(www.mdpi.com, n.d.)

(hbr.org, n.d.)

(www.sciencedirect.com, n.d.)

(www.nature.com, n.d.)

(www.sciencedirect.com, n.d.)

1.2.0 Data Collection

Data collection is an important step in research since it involves the systematic collection, measurement,
and analysis of data to answer research questions, test hypotheses, and evaluate outcomes. Surveys,
interviews, observations, and existing records can all be used to carry out this research. The approach used
is determined by the study objectives, the type of the data, and the available resources. Effective data
collecting ensures that the information is accurate and reliable, laying the groundwork for drawing
meaningful findings and making sound decisions.
1.2.1 Secondary Data Collection
Secondary data refers to information obtained, processed, and analyzed by someone other than the
researcher. It is already available, and is frequently used for purposes other than the current research.
Connex Technology (Pvt) Ltd collects secondary data from many sources to gain a thorough view of market
trends, competitor activity, and industry insights.
 Online Databases and Journals
Databases and online publications are important resources for Connex Technology (Pvt) Ltd when
collecting secondary data. These platforms provide access to a broad collection of peer-reviewed articles,
industry-specific research, and statistical data essential for making informed decisions. Databases such as
JSTOR, PubMed, and Statista provide the organization with current and credible information on industry
trends, technological advancements, and scientific findings. This access allows Connex Technology to keep

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up with the latest advances in its field, ensuring its strategies are based on robust and accurate data.
Additionally, the extensive nature of these Internet tools allows the company to perform comprehensive
literature reviews and benchmarking, resulting in higher quality research and business insights.
 Government Publications
Government publications are an important source of secondary data for Connex Technology (Pvt) Ltd.
These documents, available through government websites and official channels, include detailed and
authoritative information on a variety of topics. Access to census data, economic reports, policy documents
and regulatory standards allows the company to gain insight into demographic trends, economic situations
and legislative changes that may affect its operations. Government publications are often comprehensive
and well compiled, resulting in high-quality documents that enable in-depth analysis and informed decision-
making. With these resources, Connex Technology can adapt its strategy to existing laws and predict future
policy developments, improving its ability to effectively navigate the market.
 Industry Reports
Industry reports are the primary source of secondary data for Connex Technology (Pvt) Ltd. These reports,
frequently published by market research companies, industry groups and consulting firms, offer in-depth
projections and analyzes essential for strategic planning. They provide an in-depth understanding of
customer behavior, competitive environments, market dynamics and technological developments. Connex
Technology can spot new trends, evaluate its performance against industry standards, and find areas for
innovation and expansion by browsing industry reports. Since these reports are usually created by
professionals with in-depth industry knowledge, the material is guaranteed to be accurate, relevant and
useful. Connex Technology can stay ahead of the competition, make informed decisions and successfully
negotiate the intricacies of its business environment using industry research.
 Media Sources
Connex Technology (Pvt) Ltd also uses media sources as a vital source of secondary data. Through
reviewing news, press releases and media reports from credible sources, the organization can stay abreast of
current affairs, industry developments and market development prospects. Strategic planning requires up-to-
date information on competitor actions, legislative changes and consumer behavior, all of which can be
found in these sources. Connex Technology can make proactive decisions using media monitoring to
uncover potential dangers and opportunities in the market. Additionally, information from various channels
can be enriched with information from media sources, resulting in a completer and more nuanced picture of
the business environment.
 Company Websites and Annual Reports
The main secondary data sources of Connex Technology (Pvt) Ltd. are company websites and annual
reports. The company can learn about the market positioning, strategic initiatives, and financial performance

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of competitors and other industry players by reviewing these documents. An organization's revenues, costs,
profits, and overall financial health are all covered in depth in its annual report, which is useful for
benchmarking and competitive analysis purposes. Additionally, updates, press releases, and details about
goods and services are frequently included on company websites, providing a wealth of information about
current activities and future goals. Connex Technology uses this data to develop strategic plans and
informed decisions by identifying market trends, investment opportunities and possible growth regions.
 Social Media and Online Forums
Connex Technology (Pvt) Ltd can obtain important secondary data from dynamic sources such as social
media and online forums. Through monitoring social media sites like Facebook, LinkedIn, Twitter and
specialized online forums, the company can obtain up-to-date information on consumer opinions, industry
discussions and public opinion. These forums provide frank and unvarnished views on consumer
preferences, new market developments and potential industry issues. Connex Technology can discover
popular topics, sentiment patterns and influential voices by interacting with social media content. This
information can be used to inform product development and marketing strategies. Online forums can also
help a company better understand technology issues and community needs by providing in-depth
conversations and expert perspectives.
1.2.2. Primary Data Collection and Analysis.
Primary data refers to firsthand and original information that researchers have directly collected for a
particular research purpose. Direct information from the subjects, entities, or phenomena under investigation
is gathered via techniques like as questionnaires, interviews, observations, focus groups, and experiences.
Primary data is distinct due to its timeliness, direct relevance to research objectives, and lack of prior
analysis or interpretation by other parties. When addressing particular research questions, researchers choose
to gather primary data because it enables them to tailor data collection techniques to their study needs and
retain control over the caliber and dependability of the material gathered.
As an external research team еngagеd by Connex technology (Pvt) Ltd, comprehensive study on the big data
analysis adept utilization of both quantitative and qualitative research methods
Quantitative Methods for Primary Data
Quantitative methods for primary data involve systematic research techniques that gather and examine
numerical data directly from the source. Structured research instruments, including questionnaires,
observations and interviews, are used in these procedures. The goal is to quantify, measure and evaluate
data numerically so that statistical analysis can find patterns, trends and relationships within the data
collection. Objectivity, accuracy, and the use of statistical procedures are prioritized when using
quantitative approaches to draw conclusions that can be applied to a broader population. They are widely
used in many academic fields, such as economics, psychology, sociology and natural sciences. In order to

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 answer specific research questions, researchers who employ quantitative approaches typically use
statistical software for analysis and interpretation after collecting reliable and statistically correct data.
digital copy of the Google Form used to collect this quantitative data is provided below:

c chavindu

[Text Box]

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 [Text Box]

[Text Box]

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 [Text Box]

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 [Text Box]

Unit 6/2023/24/ Big Data Technologies operational efficiency

 [Text Box]

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 [Text Box]

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 [Text Box]

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 [Text Box]

Originally, this form was to be sent directly to the company, who would then distribute it to the sample.
However, the choice was made to collect the data via a Google form rather than attempting to disrupt the
company's operations in any way.

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 Figure 11 feedback chart 1

Figure 12 feedback chart 2

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 Figure 13 feedback chart 3

Figure 14 feedback chart 4

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 Figure 15 feedback chart 5

Figure 16 feedback chart 6

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 Figure 17 feedback chart 7

Figure 18 feedback chart 8

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 Figure 19 feedback chart 9

Figure 20 feedback chart 10

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 [Tex
t Box]

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 [Text
Box]

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 Figure 23 feedback chart 13

Figure 24 feedback chart 14

The quantitative method's results offer insightful information about how.

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Connex Technology (Pvt) Ltd has implemented Big Data technologies to improve operational efficiency and
customer satisfaction. Users find Cortex XDR's big data analytics to be extremely effective in identifying
irregularities in network and user behavior, providing important insights into potential security issues.
Additionally, LogSign's user behavior analytics can accurately predict insider threats, strengthening the
company's security posture. The integration of big data analytics has significantly improved incident
response processes, enabling faster and more accurate solutions. This improvement is visible in the way
Connex Technology engages with customers, as big data analytics has resulted in more personalized and
timely engagements.

Big Data insights have improved decision-making processes for Cortex XDR and LogSign. As a result, there
is a strong view that Connex Technology management should continue to invest in advanced technology to
improve risk management.

Customers value Connex Technology's use of Big Data to improve the quality of their offerings because it
allows the company to better understand and respond to their changing needs. Big Data has increased
communication and collaboration with customers, resulting in more reliable products and services. Most
customers are satisfied with the level of service offered, observing faster and more responsive interactions.
However, others have found limitations in current machine learning models, identifying opportunities for
further improvement. Overall, Connex Technology's services meet customer expectations, demonstrating the
importance of Big Data in operational and service excellence.

Qualitative Methods for Primary Data.

Connex Technology (Pvt) Ltd believes that qualitative approaches to primary data acquisition are essential
to the use of Big Data technologies to achieve operational efficiency. In-depth interviews with key
stakeholders, such as IT managers, data analysts, and employees, can provide meaningful insights into their
experiences and issues with big data implementation. Focus groups can be formed to enable discussions
between departments, highlighting areas where data-driven initiatives have streamlined processes or where
changes are needed. Participant observations allow researchers to gain first-hand knowledge of how big data
technologies are used in daily operations, revealing bottlenecks and areas for improvement. Additionally,
obtaining qualitative feedback through open-ended surveys allows for varied opinions on the effectiveness
of current data techniques. These qualitative results can help Connex Technology refine its Big Data
strategy, fostering a culture of continuous improvement and operational excellence.
Below is the model of the interview script used for that
Introduction:
Hello, my name is [--------], and I work as a researcher at Connex Technology Pvt Ltd. I am researching the

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use of Big Data Technologies to improve operational efficiency. I'm here today to get insights from your
experiences and perspectives on these themes.
Interviewer:
Thank you for taking the time to talk to me today. Our discussion will focus on the importance of Big Data
technologies in improving operational efficiency at Connex Technology Pvt. Ltd. Your ideas will be
important to our understanding and analysis. Let's start with some basic knowledge.
Background Information:
1. Can you please introduce yourself and describe your role at Connex Technology Pvt. Ltd.?
2. How long have you been with the company?
Understanding Big Data Implementation:
3. Could you please give an overview of how Connex Technology Pvt. Ltd. has adopted Big Data
Technologies?
4. Which Big Data tools and platforms does the organization use?

Operational Efficiency:
5. How have Big Data Technologies improved operational efficiency at Connex Technology?
6. Can you give concrete examples or case studies where Big Data had a substantial impact?
Data Collection and Analysis:
7. What data kinds are most important to Connex Technology's operating efficiency?
8. How does the organization gather, store, and manage this information?
9. What mechanisms are in place to analyze this data and generate actionable insights?
Challenges and Solutions:
10. What challenges did Connex Technology confront when integrating and exploiting Big Data
Technologies?
11. How has the company handled these challenges?
Outcomes and Metrics:
12. Which indicators does Connex Technology utilize to assess the impact of Big Data on operational
efficiency?
13. Can you provide any quantitative results or benefits from Big Data initiatives?
Future Directions:
14. What are Connex Technology's future plans for exploiting Big Data technologies?
15. Are there any emerging technologies or trends that the company is particularly keen on
investigating?
Employee Perspective:
16. How have employees at various levels reacted to the use of Big Data technologies?

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 17. What kind of training or support has been offered to help staff adjust to these new technologies?
Final Thoughts:
18. What do you believe is the greatest significant benefit Connex Technology has derived from Big
Data Technologies?
19. Do you have any further comments or insights to contribute concerning the impact of Big Data in
improving operational efficiency at Connex Technology?
Closing
20. Interviewer: Thank you for your time and expertise. This information will be highly useful in our
research. If we have any further queries, may we contact you?
Interviewee:
Of course, I'd be happy to help.
Interviewer:
Thank you once again. Have a great day!
 Suresh Wijesinghe a Service Officer at Connex technology Pvt Ltd colombo, responded to the
interview given below.
Hello, my name is Dinayuru Welagedara, and I am a researcher undertaking a study on Big Data
Technologies to achieve operational efficiency at Connex Technology Pvt Ltd. Today, I'm here to
get insight from your experiences and perspectives on these themes.
1. Interviewer: Can you please introduce yourself and describe your role at Connex Technology
Pvt. Ltd.?
Interviewee: My name is Suresh Wijesinghe, and I am an Officer at Connex Technology Pvt.
Ltd. I manage our data strategy, which includes data collection, management, and analysis, to
ensure that we use Big Data to promote operational efficiency and innovation.
2. Interviewer: How long have you been with the company?
Interviewee: I've been with Connex Technology for almost six years now. I started as a Data
Analyst and worked my way up to become Chief Data Officer two years later.
3. Interviewer: Could you please give an overview of how Connex Technology Pvt. Ltd. has
adopted Big Data Technologies?
Interviewee: Certainly. We've been incorporating Big Data Technologies into our operations for
the past five years. To extract insights from our data, we combine Hadoop for distributed storage
and processing, Spark for real-time analytics, and a variety of machine learning frameworks.
4. Interviewer: Which Big Data tools and platforms does the organization use?

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 Interviewee: We mostly utilize Apache Hadoop and Spark for big data processing. For data
storage, we use HDFS and Amazon S3. We also use machine learning tools such as TensorFlow
and Scikit-learn, as well as data visualization software Tableau.
5. Interviewer: How have Big Data Technologies improved operational efficiency at Connex
Technology?
Interviewee: Big Data technologies have improved supply chain optimization, customer service,
and product quality. Predictive analytics, for example, helps forecast demand properly,
decreasing inventory costs and improving delivery times.
6. Interviewer: Can you give concrete examples or case studies where Big Data had a substantial
impact?
Interviewee: One such example is our predictive maintenance programme. By evaluating data
from our machinery's sensors, we can forecast when it will fail and do maintenance before it
does. This has cut downtime by 30% and saved us substantial money on repairs and lost
productivity.
7. Interviewer: What data kinds are most important to Connex Technology's operating efficiency?
Interviewee: Operational data from our manufacturing processes, consumer input, and supply
chain information are critical. This data allows us to track performance, detect bottlenecks, and
improve our operations.
8. Interviewer: How does the organization gather, store, and manage this information?
Interviewee: Data is collected from numerous sources, such as IoT devices, ERP systems, CRM
software, and market research. This data is stored in our HDFS and S3 data lakes and controlled
with data governance frameworks to assure quality and compliance.
9. Interviewer: What mechanisms are in place to analyze this data and generate actionable insights?
Interviewee: We employ both batch processing using Hadoop and real-time processing with
Spark. Our data scientists use machine learning algorithms to uncover patterns and trends, which
they then depict with tools like as Tableau. These findings are shared with relevant teams to aid
decision-making.
10. Interviewer: What challenges did Connex Technology confront when integrating and exploiting
Big Data Technologies?
Interviewee: One important problem was integrating data from many sources while maintaining
data quality. We also had concerns about data security and ensuring compliance with data
protection standards.
11. Interviewer: How has the company handled these challenges?

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 Interviewee: We created comprehensive data integration and cleansing processes, as well as a
data governance system. For security, we utilize encryption and access controls, and we audit our
data processes on a regular basis to verify compliance with legislation such as GDPR.

12. Interviewer: Which indicators does Connex Technology utilize to assess the impact of Big Data
on operational efficiency?
Interviewee: Our metrics include reduced downtime, faster delivery times, cost savings from
streamlined inventory, and customer satisfaction. We also calculate the ROI for our Big Data
projects.
13. Interviewer: Can you provide any quantitative results or benefits from Big Data initiatives?
Interviewee: Since implementing our Big Data projects, we've witnessed a 20% drop in operating
expenses, a 15% rise in on-time deliveries, and a 25% boost in customer satisfaction. Our
predictive maintenance program alone has saved us over $2 million each year.
14. Interviewer: What are Connex Technology's future plans for exploiting Big Data technologies?
Interviewee: We intend to expand our use of AI and machine learning to further automate our
operations and improve decision-making. We are also investigating the application of blockchain
for supply chain transparency and security.
15. Interviewer: Are there any emerging technologies or trends that the company is particularly keen
on investigating?
Interviewee: We are particularly interested in edge computing, which allows us to process data
closer to its source, lowering latency and boosting real-time decision-making. We are also
keeping an eye on developments in quantum computing for difficult data analysis applications.
16. Interviewer: How have employees at various levels reacted to the use of Big Data technologies?
Interviewee: The overall response has been positive. Employees value the insights and
efficiencies obtained. However, there was an initial learning curve, particularly for those
unfamiliar with data analysis.
17. Interviewer: What kind of training or support has been offered to help staff adjust to these new
technologies?
Interviewee: We have provided extensive training programs, including workshops and online
courses. We've also launched a data literacy project to help all employees understand the value of
data and how to use it effectively in their professions.
18. Interviewer: What do you believe is the greatest significant benefit Connex Technology has
derived from Big Data Technologies?

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 Interviewee: The most major advantage is the capacity to make data-driven decisions that boost
operational efficiency and innovation. Big Data has allowed us to be more proactive than reactive
in our operations.
19. Do you have any further comments or insights to contribute concerning the impact of Big Data in
improving operational efficiency at Connex Technology?
Interviewee: I'd want to underline that the success of Big Data initiatives is dependent not just on
technology, but also on people and processes. To fully realize the promise of Big Data, it is
critical to foster a data-driven culture and ensure cross-functional collaboration.
20. Interviewer: Thank you for your time and expertise. This information will be highly useful in our
research. If we have any further queries, may we contact you?
Interviewee:
Of course, I'd be happy to help.
Interviewer:
Thank you once again. Have a great day!
 Ruwan kahawalage IT manager at connex technology Pvt. Ltd colombo, responded to the interview
given below.
Hello, my name is Dinayuru Welagedara, and I am a researcher working on the Big Data
Technologies in Achieving Operational Efficiency in connex technology. Today, I'm here to get
insight from your experiences and perspectives on these themes.
1. Intеrviеwеr: Can you explain how Big Data technologies affect operational efficiency at Connex
Technology?
Intеrviеwее: Absolutely. Big Data technologies are fundamental to Connex Technology's
operations. They allow us to collect, process and analyze huge amounts of data from various
sources. This provides us with vital information about our processes, customer behaviors and
market trends, allowing us to make informed decisions and manage our operations.
2. Intеrviеwеr: Can you give us some specific examples of how Big Data has improved operational
efficiency in your company?
Intеrviеwее: Certainly. Big Data has had a big impact on our supply chain management. Real-
time analysis of data from our suppliers, transportation networks, and inventory systems allows
us to detect inefficiencies and bottlenecks. This has allowed us to optimize our supply chain, cut
expenses, and accelerate delivery times.
Additionally, we apply Big Data analytics to track and predict equipment maintenance needs. By
analyzing data from sensors and machine logs, we can predict when equipment will fail and
perform preventive maintenance, reducing downtime and increasing production.

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 3. Interviewer: That sounds impressive. How has the use of Big Data technologies influenced your
decision-making processes?
Intеrviеwее: The use of Big Data technologies has transformed our decision-making processes.
Our decision-makers can make more relevant and timely decisions now that they have access to
real-time data and advanced analytics. This resulted in better resource allocation, increased
customer satisfaction and overall operational efficiency.
For example, in our marketing department we use Big Data to analyze customer preferences and
behavior. This allows us to personalize our marketing campaigns according to our customers'
individual requirements and tastes, leading to increased engagement and conversion rates.
4. Interviewer: What problems did Connex Technology confront while using Big Data technology,
and how did you overcome them?
Intеrviеwее: Integrating Big Data technologies poses unique challenges. One of the biggest
issues we encountered was integrating data from various sources. We needed to ensure that data
from different departments and systems could be merged and evaluated seamlessly. To solve this
problem, we invested in powerful data integration technologies and platforms that enabled
seamless data collection and analysis.
Another issue was ensuring data quality and security. We have robust data governance policies
and advanced security procedures in place to protect our data from breaches while ensuring its
accuracy and reliability.
5. Interviewer: What recommendations would you give to other firms thinking about utilizing Big
Data technology to increase operational efficiencies?
Intеrviеwее: My advice is to start with a clear plan and identify the s where Big Data can bring
value to your business. Invest in the necessary tools and technology and ensure you have a
qualified team to manage and analyze the data. Prioritize data quality and security to increase
confidence in your data-driven decisions.key area
It’s also essential to cultivate a culture of data-driven decision-making within your company.
Encourage your staff to apply data insights to their daily operations and decision-making
processes.

Common Themes. (Key word Analysis)

 Position and duties:
Suresh Wijesinghe: Service Officer
Ruwan kahawalage: IT manager
 Supply Chain Management:

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 Real-time data analysis identifies inefficiencies and bottlenecks, resulting in more efficient
operations and lower expenses.
 Predictive Maintenance:
Analyzing sensor and machine log data enables predictive maintenance, which reduces downtime
and increases productivity.
 Marketing Strategies:
Big Data analysis of customer activity allows for more tailored marketing methods, which improve
engagement and conversion rates.
 Enhanced Decision-Making:
Access to real-time data and advanced analytics allows for more accurate and rapid decision
making.
 Data Integration:
Integrating data from multiple sources was a major problem, which was overcome by investing in
powerful data integration tools.
 Data Quality and Security:
Ensuring data accuracy and protecting it from breaches were major issues, which were overcome by
instituting tight data governance regulations and advanced security measures.
 Right Tools and Skills:
Invest in relevant tools and technologies, and establish a professional staff to manage and analyze
data.
 Operational Efficiency Improvements:
Using predictive maintenance has a significant impact on reducing equipment downtime.
overall theme:
The overall focus of the interview revolves around the transformative impact of Big Data
technology on improving operational efficiency within organizations. Big Data allows companies
like Connex Technology to optimize their operations, streamline their supply chains, perform
predictive maintenance, and adjust their marketing tactics to better meet customer needs by enabling
the collection, processing and analyzing huge volumes of data from various sources. The integration
of these technologies improves decision-making processes by providing actionable insights in real-
time, resulting in better resource allocation and improved customer satisfaction. Despite the
obstacles related to data integration, quality and security, the successful use of Big Data technology,
when accompanied by a clear strategy and a data-driven culture, can significantly improve
operational efficiency and business performance.

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 Task 02
Introduction
In today's fast changing digital landscape, companies like Connex Technology Pvt. Ltd. are increasingly
leveraging big data to improve operational efficiency and strategic decision-making. Big data technologies
provide transformational capabilities, allowing businesses to process massive amounts of data in real time,
extract actionable insights, and optimize operations across several business domains. Connex Technology
Pvt. Ltd. prioritizes knowing the individual characteristics and business requirements required for effective
big data harnessing. This investigation digs into how Connex Technology Pvt. Ltd. navigates these
dynamics, highlighting essential elements and detailing critical business imperatives that drive their
journey toward increased efficiency and competitiveness in the market.
2.1.1 Value Proposition Features of a Business
1. Economic Activity
Connex Technology is involved in various economic operations, including the creation, production and
sale of technological products and services. These activities benefit the economy as a whole by creating
jobs, encouraging innovation and generating revenue.
2. Buying and Selling
Companies purchase raw materials, components and services to manufacture their goods and solutions.
They sell these finished products and services to customers, businesses and individuals, which increases
their sources of income.
3. Profit Motive
Connex Technology, like any other business, seeks to maximize profits. These profits are reinvested in the
company to fund R&D, expand operations and pay dividends to shareholders.
4. Risk and Uncertainty
Face a variety of risks and uncertainties, including market rivalry, technological improvements and
changing consumer tastes. Managing these risks is critical to the long-term success and growth of the
business.
5. Continuous Process
Business operations are continuous and cyclical. This includes ongoing activities such as R&D, production,
marketing, sales and customer service. The company is constantly evolving to meet market demands and
remain competitive.
6. Customer Satisfaction
Using Big Data technologies, the organization analyzes user inputs and behavior to improve products and
services, ensuring they meet or exceed customer expectations.
7. Social Activity

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 engaged in social activities, such as corporate social responsibility (CSR) projects, community
participation and promotion of sustainable practices. These actions help improve the company’s reputation
while also benefiting society.
8. Creative and Dynamic
The business climate is innovative and dynamic. The company encourages innovation and originality in the
production of cutting-edge technological solutions. Adapting to market changes and technological
advancements requires a flexible approach to business operations.
2.1.2 Operational Areas of a Business
1. Sales and Marketing
raise awareness, attract customers and close sales of products and services. This includes customer
relationship management, sales channels, promotions and advertising.
2. Finance and Accounting
Managing the business's money, including accounting, financial reporting, budgeting, and strategic
financial planning.
3. Operations and Production
ensuring that the organization operates efficiently on a daily basis, including inventory management,
supply chain management, quality control, and manufacturing processes.
4. Human Resources
Staff management includes recruiting, training, performance reviews, employee relations, and labor law
compliance.
5. Information Technology (IT)
IT facilitates daily operations, cybersecurity, data management, and ensures technical efficiency and
innovation throughout the firm.
6. Customer Service
Responding to client inquiries, resolving difficulties, and fostering strong connections. client service is
essential for maintaining client satisfaction and loyalty.
7. Research and Development
Use research and development to innovate and improve products or services. This is necessary to remain
competitive and adapt to changing customer needs.
8. Legal and Compliance
ensure the company complies with industry regulations and operates within the law. This topic includes
contracts, defending intellectual property, and complying with industry standards.
9. Supply Chain Management

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 Coordinating supplier deliveries of goods and services to customers. This include distribution, logistics,
and procurement.
10. Strategic Planning
Establish long-term goals, plans and strategies to guide the organization towards success. This includes
competitive positioning, market analysis, and adaptability in response to changing market conditions.
2.1.3 Sector-Specific Considerations
1. Manufacturing Sector: Focuses on production efficiency, quality control, and supply chain optimization.
2. Service Sector: Focuses on customer experience, personnel training, and frequently relies on information
technology.
3. Retail Sector: Prioritizes inventory management, customer interaction, and effective sales procedures.
4. Technology Sector: focuses on research and development, innovation, and rapid adaption to technology
changes.
2.2 The influence of stakeholders on business success
The long-term success and viability of a business are strongly determined by its stakeholders. A
stakeholder is defined as any individual or group with the ability to influence or be impacted by a
company's decisions, activities, policies or objectives. A company’s stakeholders have a significant and
diverse impact on it.
1. Investors/Shareholders
Give the company financial resources in exchange for ownership (shares).
Impact: Investors look for a return on their investment. Their self-assurance influences stock prices and the
company's ability to raise financing.
2. Customers
Consume the items or services provided by the company. Revenue and positive word of mouth have a
positive correlation with customer satisfaction. Unsatisfied customers could lead to lower sales and a
damaged reputation.
3. Employees
Bring your expertise, time and effort to the business.
Impact: Motivated and engaged employees improve performance and stimulate creativity. Increased hiring
and training costs can come from excessive employee turnover or dissatisfaction.
4. Suppliers
Supply raw materials, components or services to the company.
Impact: Suppliers that are both cost-effective and reliable improve operational efficiency. Supply chain
interruptions or unreliable suppliers can impact production and increase costs.
5. Government and Regulatory Bodies

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 Establish and implement regulations, tax policies and legal frameworks.
Impact: Compliance with the law and rules is essential to avoid legal difficulties and maintain a positive
public image.
6. Local Communities
Host the business and are immediately affected by its operations.
Impact: Maintaining positive relationships with the community can help the company's reputation and
social license to operate. Community reactions may be prompted by undesirable consequences, such as
environmental concerns.
7. Competitors
Be competitive in the same market and target the same customers.
Impact: Healthy competition can drive innovation and efficiency. Aggressive competition or unethical
business practices can reduce the company's market share.
8. Non-Governmental Organizations (NGOs)
Advocate for social or environmental causes likely to have an impact on public opinion.
Impact: Through their reviews and campaigns, NGOs can influence a company's reputation, thereby
affecting consumer loyalty and brand perception.
9. Media
Influence public opinion through reporting and analysis.
Impact: Positive or negative media coverage can have a significant impact on public perception, affecting
investor and customer confidence.
10. Trade Unions
Represent the interests of employees in discussions with their employer.
Impact: Labor disputes or strikes can disrupt operations, affecting company reputation and productivity.
2.1.2 Importance of Stakeholder Management
1. Reputation Management
Good stakeholder interactions boost the company's reputation by creating a favorable public view.
2. Risk Mitigation
Recognizing and addressing stakeholder concerns minimizes the likelihood of experiencing legal, moral, or
practical issues.
3. Innovation and Adaptation
Diverse stakeholders' opinions can stimulate innovation and help firms adapt to changing market
conditions.
4. Operational Efficiency
Good relationships with suppliers, employees and operational stakeholders all impact overall efficiency.

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 5. Financial Performance
The financial performance of the company is positively impacted by happy employees, clients, and
investors.
2.1.3 Analyze the challenges to the success of a business in an identified sector
Organizations' increasing reliance on Big Data to achieve operational efficiency raises significant
sustainability and environmental responsibility concerns, posing numerous challenges to their operational
success.
Keeping up with the market
Companies face various obstacles when implementing Big Data technology to improve their operational
efficiency, especially in terms of market competitiveness. An important issue is the rapid pace of
technological innovation, which requires frequent upgrades and the incorporation of new tools and
procedures. This can be resource costly, requiring continued investment in technology and skilled people.
Additionally, the volume and diversity of data can be intimidating, requiring strong data management and
analysis skills. Businesses also face the risk of data privacy and security breaches, which can erode
customer trust and lead to regulatory sanctions. Finally, integrating Big Data initiatives with business
objectives and ensuring that insights gained from data analysis are translated into effective strategies is
essential but challenging, requiring a coordinated effort across all departments.
Planning ahead
Implementing Big Data technology to improve operational efficiency presents various hurdles that
businesses must overcome with careful preparation. An important issue is the integration of various data
sources, which requires robust data management techniques and modern tools to ensure consistent and
accurate data flow. Additionally, companies must invest in experienced employees who can properly
analyze and understand huge data sets, which often requires ongoing training and development. Data
security and privacy are also major issues, as the growing volume of data can attract cybercriminals.
Additionally, maintaining the infrastructure required for Big Data operations can be costly, requiring a
defined ROI strategy. Finally, balancing the need for rapid technology adoption with sustainable practices
is a major challenge that requires businesses to plan ahead in order to mitigate environmental impacts and
ensure long-term sustainability.
Cash flow and financial management
Using big data technology to improve operational efficiency presents significant challenges to business
success, particularly in terms of cash flow and financial management. Implementing and maintaining a big
data infrastructure requires a significant initial investment as well as ongoing operational expenses, which
can restrict cash flow, especially for smaller businesses. Additionally, the complexity of financial data

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 processing requires skilled individuals and advanced instruments, which drives up prices. Ensuring data
quality and security requires significant resources. Therefore, it is essential to balance financial expenses
with expected efficiency gains, and poor management in this area can lead to financial instability and
jeopardize the overall success of the business.
Problem solving
Applying Big Data technology to achieve operational efficiency presents various challenges for businesses.
To begin with, integrating data from multiple sources can be complicated and time-consuming, requiring
solid infrastructure and skilled people. Second, it is essential to ensure data quality and accuracy, as poor-
quality data can lead to faulty analyzes and judgments. Additionally, the sheer volume of data requires
enormous storage and processing capacity, which can be costly. Privacy and security considerations are
also crucial, as handling sensitive information requires strict safeguards to prevent breaches and ensure
regulatory compliance. Additionally, rapid technological advancement requires businesses to constantly
adapt and update their systems in order to remain competitive, which can strain resources. Properly
addressing these issues is critical to using big data to improve operational efficiencies and problem
solutions.
The right systems
Implementing Big Data technology to improve operational efficiency creates a number of problems for
businesses. An important problem is integrating various data sources into a unified system. Ensuring that
the appropriate mechanisms are in place to collect, store and analyze huge amounts of data is vital but
challenging. This requires significant investment in infrastructure, such as high-performance processing
and scalable storage solutions. Additionally, businesses need to address data quality and consistency issues
in order to conduct effective analysis. Managing and analyzing big data requires skilled workers, but
recruiting and retaining this talent can be difficult. Finally, ensuring strong data security and regulatory
compliance is essential to protect sensitive information and maintain trust. Overcoming these issues is
essential for businesses to effectively use big data to increase operational efficiency.
Skills and attitudes
Implementing Big Data technology to improve operational efficiencies presents a number of skill and
attitudinal challenges within an organization. First, there is often a shortage of people with the technical
capabilities required to successfully process and analyze massive information. This skills gap can limit the
ability to use big data to make informed decisions. Additionally, there may be a reluctance to change
among employees who are used to established practices. Overcoming this problem requires creating a
culture of continuous learning and adaptability, as well as providing appropriate training and support.
Additionally, aligning attitudes toward data-driven initiatives across all levels of the business is critical to
fully realizing the potential of Big Data technology to improve operational efficiencies.

Unit 6/2023/24/ Big Data Technologies operational efficiency

 Task 03
Project proposal

Executive Summary
This proposal details a comprehensive strategy to leverage Big Data technology to improve the operational
efficiency of Connex Technology Pvt. in Sri Lanka. With the exponential expansion of data, traditional
information management and evaluation techniques are no longer suitable. Big Data technologies provide
the capabilities to process massive amounts of data, identify hidden patterns, and acquire useful insights
that can improve operational efficiency. This project aims to develop a Big Data strategy consistent with
Connex Technology's business objectives, resulting in improved performance, reduced costs and
competitive advantage in the market.
Background and Rationale
Connex Technology Pvt. Ltd. operates in a highly competitive environment, so operational efficiency is
essential to success. With the rapid growth of technology and the explosion of data, it becomes urgent to
implement current data management and analysis strategies.
Tripple Constraint
Time-project duration: 22 days
Start Date oct 08th 2024
End Date nov30th 2024
Table 1 Project duration

GENERAL PROJECT INFORMATION

PROJECT NAME PROJECT MANAGER
Planning a Project on the Big Data Technologies
in achieving operational efficiency in connex H.C.P.B.Thilakarathne
technology Pvt. Ltd
EMAIL PHONE
[email protected] 075697099

EXPECTED START DATE EXPECTED COMPLETION DATE

2024.oct.08 2024.nov.30
ESTIMATED COSTS
Rs.5280.00
Table 2 GENERAL PROJECT INFORMATION

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 Cost-Estimated budget

Transport 480.00

Stationery 500.00

Foods 1000.00

Beverage 800.00

other 2500.00

Total(LKR) 5280.00

Table 3 Budget

Project overview
Evaluate how connex technology ensure compliance with local and international
PROBLEM
OR ISSUE data security and privacy regulations while leveraging big data technologies.
This effort aims to provide decision-makers with actionable insights obtained
PURPOSE from data analytics, ultimately stimulating innovation, increasing customer
OF PROJECT
satisfaction, and establishing Connex Technology as a market leader in Sri Lanka
The country's strategic position, competent people, and favorable economic
environment for technology innovation all contribute to a compelling business
case. Connex may develop cost-effective operations, tap into regional markets,
BUSINESS
CASE and take advantage of government incentives to encourage technical investment
by using local talent and infrastructure. This enables Connex Technology to
extend its footprint, improve operational efficiency
Increase customer satisfaction by 15% with individualized service offers based on
GOALS /
METRICS Big Data insights.
EXPECTED
DELIVERABLE Comprehensive documentation of project outcomes
S
Table 4 Project overview

Key milestone
KEY MILESTONE START FINISH
Form Project Team / Preliminary Review / Scope 05.10.2024 06.10.2024
Finalize Project Plan / Charter / Kick Off 07.10.2024 06.10.2024

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 Data gathering phase 27.10.2024 30.10.2024
Measurement Phase 14.11.2024 15.11.2024
Analysis Phase 26.11.2024 27.11.2024
Documentation Phase 27.10.2024 30.10.2024
Proof reading the Documentation Phase 27.10.2024 30.10.2024
Project Summary Report and Close Out 30.10.2024 30.10.2024
Table 5 Key milestone

Scope management plan

The purpose is to define, document, and control the scope of the project. It clarifies what is included and
excluded from the project, ensuring that all stakeholders have a vision.
Project scope
Connex Technology (Pvt) Ltd.’s project will focus on the integration and analysis of
data from key operational areas such as supply chain management, production,
WITHIN sales, and customer support. It will entail implementing relevant Big Data tools and
SCOPE platforms, training employees to use these technologies, and building processes for
continuing data management and analysis. The goal is to uncover inefficiencies,
optimize operations, and increase overall productivity in these specific areas.
This project will not cover the development or implementation of new hardware
infrastructure, or major changes to existing IT systems unrelated to Big Data
OUTSIDE analytics. It will also not address unrelated business functions such as external
OF SCOPE marketing campaigns, customer relationship management, or employee training
programs that are not related to Big Data technologies.

Table 6 Project scope

Project Time management plan

The project time management plan, which provides instructions for making the best use of the available
time, is the most important tool for project managers. Punctuality, milestones and deadlines are all well
specified, enabling effective project management. The plan organizes activities, dependencies, and
durations in a way that allows for accurate planning and allocation of resources. Its assistance in
identifying potential obstacles enables proactive problem resolution. By evaluating and modifying
regularly, the approach ensures that the project schedule is met, avoiding delays and increasing

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 productivity. Finally, the project time management plan serves as a guide that encourages accountability,
enables communication, and supports timely completion of projects.
Date Task
05.10.2024-06.10.2024 Choosing the company that uses big data
07.10.2024-08.05.2024 Gathering information about the Connex company
09.10.2024-11.10.2024 Emailing the Connex company and receiving the
company's reply
12.10.2024-12.10.2024 Asking for the permission letter from Esoft
13.10.2024-14.10.2024 Writing the permission letter
15.10.2024-15.10.2024 Giving the permission letter to Esoft
16.10.2024-19.10.2024 Receiving the permission letter from Esoft"
20.10.2024-20.10.2024 Emailing the permission letter to the Connex
Company
20.10.2024-23.10.2024 Receiving the response email from the Connex
Company
24.10.2024-25.10.2024 Company visiting
27.10.2024-30.10.2024 Documenting the gathered information about Big
data in the Company
31.10.2024-04.11.2024 Formulating the objectives and hypothesis.
05.11.2024-07.11.2024 Creating the questionnaire
08.11.2024-10.11.2024 Formulating the positive and negative hypotheses
11.11.2024-12.11.2024 Creating variables
13.11.2024-13.11.2024 Developing the feedback forms
14.11.2024-15.11.2024 Selecting two groups in the Connex Company to
send the feedback forms
17.11.2024-19.11.2024 Sending the Google form to the initial group.
20.11.2024-21.11.2024 Sending the Google form to the second group
22.11.2024-25.11.2024 Receiving responses for the submitted feedback
form.
26.11.2024-27.11.2024 Analyzing the responses
Table 7 Project Time management plan

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 Gantt chart with activity durations

Figure 26 Gantt chart

Activity Resource Requirement Plan

The goal is to systematically identify, allocate, and manage the resources required to carry out project
activities.
Types of resource Requirement
Human resource Required for all activities
Equipment and Tools Computers and Laptops for Data Analysis and
Modeling
External Resources Collaboration with Environmental Experts for
Impact Assessment
Budget Funding for Research Activities, including Data
Collection and Reporting
Documentation Tools Software for Data storage and Retrieval
Stationery Items To record the necessary information throughout the

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 project
Table 8 Activity Resource Requirement Plan

Quality Management Plan

Purpose: to verify that the project's outputs fulfill set quality standards and satisfy the customer's
expectations.
 Quality measures
1. Questionnaire Pееr Review Process
Designate a peer review team made up of members with different perspectives. Provide clear guidelines
for answering the question, emphasizing specific aspects like clarity, relevance, and objectivity.
2. Interview Script Pееr Review Process
Form a peer review team including individuals with expertise in qualitative research methodologies.
Explicate expectations for interview script assessment in a clear and concise manner, emphasizing
alignment with research objectives, clarity, and depth.
3. Gantt Chart Monitoring
A responsible team member should be assigned to oversee Gantt chart updates and timeline observance.
To discuss progress and identify any issues affecting the project schedule, have regular team meetings.
 Quality Control
1. Implementation of Fееdback
Create a methodical procedure for integrating feedback obtained from peer reviews. Make sure that the
revised documents are submitted for a final review to verify that the suggestions were implemented
successfully.
2. Continuous Gantt Chart Evaluation
Assess the Gantt chart against the real project progress on a regular basis. Make necessary adjustments
to the schedule, taking into account unforeseen opportunities or challenges.
Human resource management plan
Coordinator – Dinayuru welagedara
PROJECT
Resource investigator – Chamindu pushpika
TEAM
Implementer – Hiruni nawodya
Members
Shaper – Akimi hewakottage
SUPPORT
Palo alto
RESOURCES
Cortex
software’s
SPECIAL Data Analysts
NEEDS

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 Training and Development
Retention Strategies

Table 9 Human resource management plan

Risk matrix
Table 10 Risk matrix

Risk Event Likelihood Impact Risk level Mitigation strategy

Lack of access to necessary High High High Establish data access
data sources agreements or partnerships
Data quality issues Medium High Medium- Implement data validation and
High cleansing processes
Technology failures or data Medium High Medium- Backup systems, redundancy
loss High planning
Insufficient budget or Low Medium- Medium Prioritize resource allocation,
resources High seek funding
Regulatory changes affecting Medium High Medium Stay updated on regulatory
data use changes, legal advice
Security breaches or data Medium High Medium- Implement robust security
privacy concerns high measures, encryption
Scope creep, changing project Medium Medium Medium Clear project scope definition,
requirements change control
Lack of stakeholder buy-in or Medium Medium Medium Engage stakeholders early,
support communicate benefits

Potential vulnerabilities in handling large datasets.

Difficulties in integrating Big Data technologies with existing
systems.
RISKS Insufficient expertise among staff to manage and analyze Big
Data.
Employees may resist adopting new technologies and
processes
CONSTRAINTS Limited financial resources for implementing and maintaining
Big Data infrastructure.
Strict project deadlines could impact thorough

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 implementation.
Limited availability of skilled personnel and necessary
technology tools.
Data available from various departments is accurate and
reliable.
Continuous support from senior management for the project.
ASSUMPTIONS Existing IT infrastructure can support the new Big Data
technologies.
Employees will engage in and benefit from the provided
training programs.
PREPARED BY DATE

011/28/2014

Table 11 Project Risk management plan

Project Risk management plan

AMOUN
COST TYPE Details RATE QTY
T
Crow island to homagama
Transport 2 2 LKR 500
Homagama to crow island
Uludu wade LKR1000
Food 2 2
rice
2 smacks
Beverage Coca-Cola 1L 3 3 LKR 800
milkshake
20 A4
Stationery Pen 3 3 LKR 500
File

Other LKR 2500

LKR
TOTAL COSTS
5280

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 Project Cost management plan
Table 12 Project Cost management plan

Tools and techniques for the communication

Table 13 Tools and techniques for the communication

Stakeholder Communication schedule Medium

Connex technology Pvt. Ltd Weekly Physical
Colombo
Staff of Connex technology Weekly Physical
Colombo
Team members Daily Calling/ Meeting/ Email/ Group
chat

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 Work break down structure (WBS)

Figure 27 Work breakdown structure (WBS)

Conclusion
Connex Technology Pvt. Ltd.'s integration of Big Data technology promises to transform operational
efficiencies while also cultivating an innovative and data-driven decision-making environment. This
proposal asks clearance to begin on a transformative journey towards long-term growth and competitive
excellence.

Unit 6/2023/24/ Big Data Technologies operational efficiency

 Task 04
Research on Big Data technologies at Connex Technology Pvt. Ltd. demonstrates that the strategic use of
these technologies significantly improves operational efficiency. Key findings show that by using big data
analytics, Connex Technology can optimize resource allocation, improve decision-making processes and
increase predictive maintenance, thereby reducing downtime and operational costs. Examining web
databases, company reports and social media interactions reveals important insights into customer
preferences and market trends, enabling more effective and targeted initiatives. Additionally, the integration
of Big Data technologies creates a data-driven decision-making culture within the company, resulting in
continuous development and innovation. Overall, the study highlights the critical importance of Big Data in
transforming business processes and achieving competitive advantage for Connex Technology Pvt. Ltd.
4.1.1 Technical Audience: IT Department, Sustainability Teams
Recommendation 1: Adopt Advanced Analytics Tools
Adopting modern analytics solutions allows you to unlock the power of your data. These complex solutions
go beyond simple reporting, including machine learning and predictive modeling. Advanced analytics
allows you to uncover hidden patterns, predict future trends, and make data-driven decisions that will propel
your organization forward.

Recommendation 2: Implement Data Security Measures

Increase your data protections with strong security measures. This includes classifying sensitive data,
restricting access, and encrypting vital information. Implementing these precautions reduces the danger of
unwanted access and protects your sensitive data.

Recommendation 3: Continuous Skill Development

Improve your team's data literacy with our comprehensive big data and analytics training courses. We
provide in-depth education on cutting-edge technologies like Apache Spark and complex machine learning
methods. These seminars go beyond the basics, preparing your team to tackle tough data challenges and
maximize the value of your information assets.

Recommendation 4: Integrate Real-Time Data Processing

Implementation of real-time data processing solutions at Connex Technology (Pvt) Ltd will provide timely
insights and faster decision making. With modern analytics tools and real-time data feeds, the organization
can continuously monitor operations, uncover inefficiencies, and quickly adapt to changing situations. This
method not only improves operational efficiency, but also enables proactive problem solving, reducing
downtime and increasing total production. Real-time data processing ensures that decision-makers have

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access to the most recent and correct information, resulting in more informed and effective business
strategies.

Non-technical audience: All employees

Recommendation 1: Highlight Benefits of Big Data

Big Data can help Connex Technology (Pvt) Ltd improve efficiency, cut expenses, and make better
decisions. By analyzing huge amounts of data from numerous sources, the organization may uncover
patterns and trends that help to streamline processes, optimize resource allocation, and reduce waste. This
results in cost reductions through more efficient procedures and improved inventory management.
Furthermore, Big Data gives actionable insights that aid in informed decision-making, allowing leaders to
anticipate market trends, understand customer preferences, and adapt quickly to changing conditions.
Finally, embracing Big Data enables the organization to function more efficiently, saving money while
increasing productivity and strategic planning.
Recommendation 2: User-Friendly Dashboards

Connex Technology (Pvt) Ltd will develop intuitive dashboards that provide actionable insights without
getting technical. These user-friendly dashboards will allow employees at all levels to quickly access and
understand critical data, enabling more informed decision-making and process optimization. Dashboards
will enable employees to immediately discover improvement opportunities and take timely action by
displaying key metrics and trends in a clear visual format, establishing a data-driven culture across the entire
organization. 'Business.

Recommendation 3: Ongoing Training Programs

Connex Technology will frequently host workshops and training sessions. These efforts will give staff
hands-on exposure to Big Data tools and methodologies, increasing their technical skills and confidence.
The organization aspires to build an innovative and adaptable culture by providing continuous learning
opportunities, enabling employees to effectively leverage emerging technologies and contribute to increased
operational efficiency.

Recommendation 4: Employee Feedback Mechanism

This method will include frequent surveys, suggestion boxes and interactive question-and-answer sessions
where employees can discuss their experiences, problems and ideas about new technologies. By
aggressively soliciting and responding to employee feedback, the organization can make informed changes
to training programs, improve user interfaces, and quickly address technical difficulties. This collaborative

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approach develops a culture of transparency and constant learning, ensuring staff feel valued and supported
during the shift, resulting in increased operational efficiency.

4.1.2. Action Plan for Non-Technical Audiences

1. Awareness Campaign
Launch an internal awareness campaign to highlight the benefits of Big Data technologies, focusing on
how they will improve daily operations, decision-making and overall productivity. Use simple language
and concrete examples to make concepts more accessible.
2. Training Workshops
Host hands-on training classes for non-technical workers, focusing on how to use new tools and
dashboards. Make sure these seminars are participatory, with plenty of opportunity for questions and
practical tasks.
3. User-Friendly Resources
Create simple guidelines, FAQs, and video lessons that staff can browse at their leisure. These resources
should be accessible via the company intranet or a dedicated e-learning platform.
4. Ongoing Support
Establish a support team to provide ongoing assistance and manage any issues or concerns employees may
have as they transition to new technologies. Offer regular sessions or office hours for one-on-one support.
5. Feedback Loop
Establish a feedback loop where employees can share their thoughts and experiences with new
technologies. Use questionnaires, suggestion boxes and regular feedback meetings to gather information
and make necessary changes.
6. Incentives and Recognition
Create an incentive program to reward employees who successfully use Big Data technologies to improve
their work processes. Recognize and celebrate successes to inspire others and show the practical benefits of
the new approach.
To effectively expose Big Data technology to a lay audience, Connex Technology (Pvt) Ltd has designed
an action plan that includes an in-depth awareness campaign, practical training workshops and user-
friendly tools. A dedicated team will provide ongoing support and a feedback loop will be formed to
collect employee feedback and make necessary changes. Additionally, an incentive program will reward
staff who have successfully integrated Big Data into their operations, with success stories highlighted to
inspire others. This comprehensive strategy ensures that non-technical staff are well informed, properly
trained and fully supported, resulting in easier adoption and increased operational efficiency.

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 Audienc Recommendation Action plan Timeline
e
Technical Adopt Advanced Analytics To enhance data processing capabilities, 3-6 months
audience Tools Connex Technology (Pvt) Ltd will select and
integrate advanced analytics tools like Hadoop
and Spark. This plan involves evaluating
software, configuring systems, and training
staff on tool usage, ensuring rapid optimization
of analytical processes within three months.
Provide Continuous Skill Implement a continual skill-development Ongoing
program centered on Big Data analytics and process,
emerging technologies. Provide regular start
workshops, webinars, and online courses to immediatel
help employees improve their technical skills y
and keep up with industry changes.
Integrate Real-Time Data Big Data technologies are critical in improving 6-9 months
Processing operational efficiency through real-time data
processing because they enable instant access
to insights, drive value, reduce costs, and boost
efficiency. This is visible in a variety of
applications across multiple sectors. For
example, using machine learning and data
analytics into drilling operations has showed
promise in optimizing the Rate of Penetration
(ROP), so boosting drilling productivity and
lowering operational costs.
Implement Data Security Using advanced analytics, the business detects 3-6 months
Measures potential security flaws and mitigates hazards
in real time. To protect sensitive information,
the action plan calls for the deployment of
encryption, access controls, and constant
monitoring. Connex integrates various
technologies to assure data integrity, regulatory
compliance, and cyber threat protection, while

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 streamlining operational operations and
retaining consumer trust.
Non- Awareness Campaign They use cutting-edge advanced analytics to 1-2 months
technical methodically process massive amounts of data
audience in order to identify intricate patterns and
profound insights. This data-centric
methodology enables them to rigorously
customize campaigns, ensuring that
communications are accurately targeted to the
ideal audience at the most appropriate times.
The strategic use of Big Data enables real-time
monitoring and dynamic optimization,
resulting in smart resource allocation and
greatly increasing the campaign's overall
effectiveness. Such operational efficiency is
critical for the long-term success and longevity
of awareness programs, enabling sustained
involvement and effect.
Conduct Connex Technology Pvt. Ltd. uses Big Data 2-4 months
Training Workshops technology to improve operational efficiency.
They empower their teams to effectively use
data insights by conducting customized
training workshops, driving strategic action
plans, and streamlining business processes.
Develop These technologies enable more efficient data 3-6 months
User-Friendly Resources processing, intelligent analytics and proactive
decision-making. Connex Technology uses Big
Data to optimize resource allocation, improve
service delivery and drive innovation in its
operations, resulting in agile and efficient
responses to market dynamics and customer
needs.
Provide Ongoing Support This includes using real-time data analytics to Ongoing
monitor system performance, predictive process,

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 analytics to anticipate maintenance needs, and start
incorporating customer feedback loops to drive immediatel
continuous improvement. By leveraging these y
features, Connex may improve resource
allocation, reduce downtime, and provide
proactive assistance, ultimately increasing
overall operational efficiency.
Establish Feedback Loop Connex may extract insights from a variety of 1-3 months
sources, including customer interactions,
operational indicators, and market trends, by
leveraging advanced analytics and real-time
data processing. This feedback loop allows for
continual monitoring and adjustment of tactics,
ultimately increasing operational efficiency
through informed decision-making and
proactive changes to company processes.
Implement Incentives and Their action plan includes the implementation 3-6 months
Recognition of incentives and recognition programs.
Connex may create key performance indicators
(KPIs) and milestones by analyzing data
insights, and then reward teams or individuals
who make substantial contributions to meeting
these objectives. This method not only inspires
people, but also links their efforts with
strategic goals, promoting an organization-
wide culture of continual development and
innovation.

4.2.1 Arguments for the planning decisions made when developing the project plans
By conducting this research as a research team. The team completed the research almost successfully, but
some of the mistakes the team made are described below.

The research team initially planned to distribute the questionnaire to Connex Technology Sri Lanka by
printing it and personally visiting the site. However, about a week before the team was scheduled to depart,

Unit 6/2023/24/ Big Data Technologies operational efficiency

the Connect Technology manager informed the team coordinator that the organization was exceptionally
busy at that time. In response, the team collectively decided to collect responses to the questionnaire via a
Google form.

The key takeaway is that having clear communication with the necessary stakeholders when doing research
has a direct impact on the research's success.

The study team collected data using a qualitative methodology including interviews. With a dynamic
workforce. Several staff members showed hesitation during the operation. Interviews lasted longer than
expected due to high participation rates. As a result, the group was successful. The issue was resolved by
adding an hour to the daily search time. It takes more time. The takeaway from the above case is that each
phase of research must have a backup plan. In all other circumstances, the researcher and the research team
will be unduly busy. The points raised above are based on the experiences of the study team. Furthermore, it
should be emphasized that the study must take place at the same time as the development of a research
strategy and that the steps must be precisely stated and verified.

Increasing Validity in Big Data Technologies for Operational Efficiency

Ensuring the utility of Big Data technologies to improve operational efficiency at Connex Technology Pvt.
Ltd. requires extensive design planning and implementation. For example, by carefully preparing how data
will be collected, processed and analyzed, the project can avoid bias and errors. Creating operational
definitions is essential; for example, defining “operational effectiveness” in measurable terms ensures
consistency and clarity in data interpretation. Additionally, adopting triangulation by merging data from
customer satisfaction surveys, operational logs, and market analytics helps cross-reference results and
strengthen conclusions from Big Data analytics.

Increasing Reliability in Big Data Technologies for Operational Efficiency

Several tactics can be used to ensure the reliability of Big Data projects at Connex Technology Pvt. Ltd.
Increasing the amount of data points, for example by adding more operational metrics and customer
interaction records, can improve the accuracy of analytical results. Eliminating uncertain elements, such as
ambiguous data entries or inconsistent records, ensures that data collection is clean and trustworthy.
Standardizing circumstances, such as maintaining consistent data collection techniques across departments
and limiting the complexity of data analysis models, can help ensure more reliable results. Inconsistencies
can be avoided by minimizing the impact of exogenous events such as seasonal fluctuations or unforeseen
market changes, as well as by harmonizing data processing instructions. Finally, consistent scoring
techniques, such as uniform data processing algorithms, ensure analysis is reliable over time.

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 Ensuring Validity and Reliability of Secondary Data in Big Data Initiatives
Connex Technology Pvt. Ltd. prioritizes the authenticity and reliability of secondary data while leveraging
Big Data technologies for operational efficiency. Secondary data sources must be carefully examined for
credibility and relevance in order to be considered valid. This involves choosing credible and reliable
sources, such as peer-reviewed publications, government reports, and well-known industry databases. Cross-
checking information from multiple sources can help ensure data accuracy and consistency. For example,
when studying market trends, relying on data from industry reports, academic studies, and recognized
market research agencies can build confidence in the findings.

In contrast, reliability necessitates that the data be consistent and stable across time. This can be
accomplished by utilizing data from sources with strict data collecting and reporting requirements. Regular
database updates guarantee that analyses are based on the most recent data, lowering the risk of outdated or
erroneous insights. Furthermore, standardizing data gathering and processing procedures inside the business
promotes consistency in data handling, hence increasing the dependability of secondary data utilized in Big
Data analytics. For example, creating clear data entry processes and using automated data validation tools
can help to reduce human error and assure consistency among datasets.

Consideration collected the information or data

While evaluating the use of Big Data technologies to improve operational efficiency at Connex Technology
Pvt. Ltd., it is essential to evaluate the source and reliability of the information or data used. Data integrity
requires determining who collected the data and under what conditions. Reliable data often comes from
recognized industry sources, academic research, or internal data rigorously compiled by company personnel.
Assessing the qualifications and potential biases of data collectors helps ensure accuracy and relevance.
Leveraging this carefully verified data allows Connex Technology to effectively implement strategic
decisions, improve operational procedures and improve efficiency.

Im, Dinayuru Welagedara, a student at Esoft Metro Campus Kiribathgoda Branch, have been investigating
and gathering information on how Big Data technologies are contributing to operational efficiency at
Connex Technology Pvt. Ltd. Our research focuses on using data from industry sources and internal
analytics to improve processes and drive strategic decisions within the organization, resulting in increased
overall efficiency and performance.

Age of data collected

When collecting data for a project using Google Forms, data age is a significant issue. The timeliness of the
data ensures its relevance and accuracy by reflecting current trends or attitudes. For example, if you are
conducting a survey to learn consumer preferences for IT products, incorporating recent responses ensures

Unit 6/2023/24/ Big Data Technologies operational efficiency

that the results represent the most current market opinion. Timely data collection also enables real-time
changes and informed decision-making. Therefore, staying focused on collecting and evaluating current data
from Google Form responses is essential to achieve relevant and practical results for your project. Below
photo you can see responses, All are the responses over 18.

Figure 28 Age of data collection

Original purpose of the data collection

The original goal of data collecting for the Big Data Efficiency initiative was most likely to improve
operational efficiency inside Connex Technology Pvt. Ltd. Specifically, this could include:

1. Identifying inefficiencies: Collecting data to determine where inefficiencies or bottlenecks exist in

current operations.
2. Optimizing processes: Process optimization is analyzing data to optimize workflows, reduce costs, or
improve resource allocation using insights gained from big data analysis.
3. Enhancing decision-making: Data-driven insights are used to inform decisions about strategic
initiatives, investments, and operational adjustments.
4. Predictive analytics: Using historical and real-time data to forecast trends, client needs, and market
developments.
5. Improving customer experience: Improving customer service or product offers by better knowing
their behavior and preferences.

These goals seek to use big data technology to improve efficiencies, innovation, and competitive advantage
at Connex Technology Pvt. Ltd.

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 Potential errors or variability in the data
In the Big Data Efficiency project, various potential faults or sources of unpredictability in the data can
develop, including:
1. Incomplete data: Missing values or incomplete datasets might distort analysis, resulting in erroneous
conclusions.
2. Inconsistent data: Data obtained from many sources may differ in format, quality, or organization,
making integration and analysis difficult.
3. Data duplication: Duplicate records or entries can inflate metrics or skew patterns in an analysis.
4. Data outliers: Outliers or anomalies in data can greatly impact statistical analysis and may necessitate
specific handling or removal.
5. Data bias: Biases in data collection methods or sources might produce skewed results that do not fully
reflect the total population or target group.
6. Sampling errors: Results could not transfer well to a broader population if sample sizes are too small or
if sampling techniques are not representative.
7. Data security and privacy issues: Concerns around illegal access, data breaches, or regulatory
compliance can affect project results and data integrity.
8. Technological issues: Analytical errors or delays may arise from issues with data processing,
transmission, storage, or handling.
To guarantee the correctness and dependability of insights obtained from big data analytics, addressing
these possible problems calls for cautious data management, preprocessing, and validation procedures.
Assess the extent to which the project recommendations meet the needs of the identified
organization, including fully supported rationales for planning decisions made Alignment with
Company needs
The project planning recommendations for implementing Big Data technologies at Connex Technology
Pvt. Ltd. are meticulously designed to meet the company's strategic objectives of operational efficiency and
enhanced performance. The recommendations address the critical needs of data integration, process
optimization, and resource management, which are essential for the company's growth and
competitiveness.
Justification of Recommendations
cost/benefits analysis The deployment of Big Data tools is expected to
lower operational expenses by 20%. This is
accomplished through more efficient data
processing, less redundancy, and better resource

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 use.
Using advanced analytics, the organization may
make data-driven decisions to improve operational
workflows and forecast market trends.
Automation and enhanced data accessibility are
predicted to increase productivity by 25%, allowing
employees to focus on more important activities.
deliverables Build a strong data architecture with interconnected
data sources and basic analytics capabilities. The
deliverables include a consolidated data repository
and basic reporting tools.
Use advanced analytics and machine learning
models to improve operations. Dashboards for
predictive analytics and automated reporting
systems are among the deliverables.
Continuous enhancement and expansion of Big
Data capabilities. Real-time analytics, improved
data security, and frequent performance
assessments are all part of the deliverables.
success criteria Data processing times were reduced by 30%, and
decision-making procedures had faster turnaround
times.
Obtaining a 20% reduction in operational expenses
through optimal resource allocation and process
enhancements.
A 25% improvement in productivity, aided by
improved data accessibility and automation.
impact analysis Faster response times, better resource management,
improved customer satisfaction, and enhanced
competitive edge.
Initial resistance to change, data privacy concerns,
and the need for continuous training and support.
work and resource allocation Assign specialist teams to manage data

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 infrastructure, analytics development, and user
training. Ensure cross-functional collaboration in
order to harness expertise from other departments.
Allocate resources intelligently, prioritizing vital
tasks and ensuring that key individuals are available
throughout the project. Invest in the tools and
technologies that will enable Big Data projects.
key deadlines and timescales complete data infrastructure setup and initial
analytics capabilities. Take six months. Phase 3
entails continuing improvement, the expansion of
Big Data capabilities, and regular performance
assessments. These schedules ensure that the
project moves forward efficiently and achieves the
strategic goals of operational efficiency and
improved performance.

Accuracy and reliability research maintenance activities for each phase of the Big Data Efficiency
project planning
Phase Accuracy Maintenance Reliability Maintenance
Initiation Phase involves creating a core structure entails establishing the
for assuring data veracity framework for the project's
throughout the project's lifecycle. success. This phase entails
This step entails determining defining specific goals, setting
important objectives, defining the critical success criteria, and
scope, and establishing explicit evaluating potential risks and
expectations for data quality. It mitigation solutions. It is critical
also entails putting together a to form a qualified project team
qualified project team, defining and give roles and tasks to ensure

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 roles and duties, and creating a responsibility. Choosing relevant
complete project plan. The data sources and developing
emphasis is on finding rigorous data validation methods
dependable data sources, are critical during this phase to
executing basic data validation ensure data accuracy and
methods, and establishing strong reliability. Furthermore, creating
data governance standards. By a detailed project plan with
focusing on accuracy from the realistic schedules, resource
start, this phase attempts to lay allocation, and budget
the groundwork for obtaining considerations will pave the way
accurate and useful insights from for successful execution and
the project's big data activities. constant monitoring throughout
the project's lifecycle.

Planning Phase Standardized data gathering This entails defining clear goals
procedures, rigorous validation and developing a solid structure
standards, and advanced data for data collection, validation,
cleaning techniques are all and analysis. We can reduce
necessary steps to remove errors errors and maintain data integrity
and inconsistencies. Furthermore, by establishing standardized
proper resource allocation, procedures and powerful data
realistic deadline scheduling, and management solutions. The
thorough effect analysis are project plan will be reviewed and
critical to ensuring that the updated on a regular basis to
project stays on track and accommodate any changes and
accomplishes its goals. stay on track with the overall
Maintaining precision from the project goals. Fostering a culture
start not only improves the of accountability and precision
credibility of the study results, among team members will also
but it also increases stakeholder improve the trustworthiness of
confidence and allows for better the planning phase, laying the
project execution. groundwork for following project
stages.

Data Collection Phase This phase entails putting in place Rigorous reliability maintenance

Unit 6/2023/24/ Big Data Technologies operational efficiency

 strong mechanisms for accurately begins with the establishment of
collecting data from various explicit protocols and regulated
sources. To reduce errors and data collection methods. This
maintain consistency, techniques involves using automated data
such as automated data capture, capturing tools wherever
standardized data gathering possible, which not only lowers
methodologies, and rigorous human error but also improves
validation procedures are used. uniformity. Validation processes,
Regular audits and inspections such as cross-validation and
are performed to ensure the statistical analysis, must be
quality and integrity of obtained performed on a regular basis to
data, and adhering to data ensure that obtained data is
governance principles and accurate. Furthermore, constant
regulatory standards improves monitoring and upgrades to data
accuracy even further. gathering algorithms and
processes aid in the adaptation to
changing data patterns and
provide long-term reliability
throughout the project lifecycle.

Data Processing Phase Ensuring accuracy during the Data integrity and correctness
data processing step is critical to must be ensured by
the success of any Big Data comprehensive quality assurance
Efficiency project. This step methods and regular checks.
entails rigorous examination of Implementing automated
data inputs, processing monitoring tools and hiring
procedures, and algorithmic qualified data analysts to discover
outputs to ensure reliability and abnormalities and guarantee data
accuracy. Implementing consistency are both critical
comprehensive quality assurance strategies. Organizations can
techniques and continuous improve the reliability of insights
validation protocols can help gained from Big Data by
stakeholders reduce errors, adhering to high reliability
maintain data integrity, and requirements, streamlining

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 improve decision-making decision-making processes and
processes. This systematic efficiently reaching operational
approach not only improves efficiency targets.
operational efficiency, but it also
strengthens the framework for
generating actionable insights
that generate long-term business
outcomes.

Data Analysis Phase We hope to obtain actionable Ensuring stability during the data
insights that drive operational processing phase is critical to the
efficiency and strategic decision- success of our Big Data
making by prioritizing data Efficiency project. We rigorously
quality and employing advanced preserve the authenticity and
analytics techniques. This consistency of our data through
dedication to accuracy not only rigorous verification processes
improves the quality of our and periodic audits. By adhering
research, but it also strengthens to strict reliability requirements,
our capacity to produce we hope to reduce errors and
meaningful results that biases, so improving the integrity
correspond with our of our findings. This proactive
organization's goals. strategy not only maintains the
quality of our research, but it also
improves our capacity to extract
actionable insights that create
operational efficiencies
throughout our technical efforts.

Implementation Phase Maintaining accuracy is critical Maintaining dependability is

to assuring the reliability and critical to completing project
efficacy of operational initiatives. goals successfully. This phase
This phase focuses on turning entails transforming planning and
data insights into practical steps, analysis into concrete measures,
which necessitates strict requiring strong methods to
adherence to certified data maintain data integrity and

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 sources and precise operational efficiency. To avoid
implementation methods. errors and deviations from the
Accuracy maintenance entails project plan, reliable
using comprehensive quality implementation necessitates strict
control techniques to ensure the adherence to defined norms and
integrity of data utilized in thorough task performance.
decision-making. Regular audits Continuous monitoring and
and reviews are carried out to feedback methods guarantee that
assess the implementation of any concerns are handled as soon
data-driven strategies against set as possible, while frequent audits
benchmarks and success criteria. and quality checks verify the
Connex Technology may accuracy of implemented
improve operational efficiency, solutions.
optimize resource allocation, and
accomplish long-term corporate
success by focusing on accuracy
throughout the Implementation
Phase.

Monitoring and Evaluation Maintaining accuracy during the This phase is the essential link
Phase Monitoring and Evaluation phase between data insights and
is critical for obtaining relevant practical outputs, necessitating
insights and meeting project rigorous maintenance methods to
objectives. This phase is assure the accuracy and relevance
dedicated to regularly assessing of findings. Reliable monitoring
data quality and performance entails real-time data tracking
against predetermined metrics with advanced analytics tools to
and benchmarks. Connex assures spot anomalies and patterns
data accuracy throughout the effectively. Simultaneously,
project lifetime by using rigorous evaluation systems,
sophisticated monitoring tools backed up by established metrics
and processes such as real-time and benchmarks, examine project
analytics and performance performance against predefined
dashboards. Regular audits and goals and success indicators. By

Unit 6/2023/24/ Big Data Technologies operational efficiency

 quality control measures are prioritizing dependability in
carried out to ensure the accuracy monitoring and assessment,
of data sources and analytical Connex Technology may
results. This thorough approach streamline decision-making
not only improves the processes, validate project
dependability of the insights impacts, and develop tactics to
gained, but also allows for rapid successfully minimize risks,
modifications and optimizations ultimately increasing total project
based on correct data, promoting efficacy and success.
informed decision-making and
creating long-term company
improvements.

Closure Phase Maintaining accuracy is critical This phase entails compiling

for successfully combining findings, evaluating them against
project outputs. This process predetermined success criteria,
ensures that all data analysis and and creating thorough reports or
conclusions are thoroughly presentations. To maintain
evaluated and validated against reliability, stringent quality
predetermined accuracy assurance processes are in place,
benchmarks. Rigorous quality including peer reviews and
control methods are in place to validation checks performed by
ensure that findings are precise domain experts. Data integrity is
and correspond with project preserved by meticulously
objectives and stakeholder documenting techniques,
expectations. Continuous ensuring that findings are
improvement of analytical transparent and reproducible.
models and validation of data
sources help to reduce potential
errors and biases, increasing the
reliability of final deliverables.
By putting accuracy first in the
closure phase, Connex
Technology can safely deliver

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 actionable insights that drive
strategic decision-making and
maximize operational efficiencies
in thread detection technology.

Accuracy and reliability research maintenance data analyzing tools and techniques
Tools/techniques Accuracy and reliability
Data Collection Implement standardized data collection methods to ensure consistency and accuracy.
Use automated data capturing technology to reduce human error and increase
reliability.
Continuous Implement real-time monitoring systems to track data streams and spot anomalies
Monitoring quickly.
Set up alerts and thresholds based on historical data patterns to spot threats early.

Documentation To validate findings, use statistical procedures such as regression analysis and
and Reporting hypothesis testing.
Conduct a sensitivity analysis to determine the impact of assumptions on outcomes
dependability.
Quality Establish QA procedures to ensure data quality throughout the analytical process.
Assurance and
Conduct periodic audits to ensure compliance with quality standards and regulatory
Audits
obligations.
Statistical To validate findings, use statistical procedures such as regression analysis and
Techniques hypothesis testing.
Conduct a sensitivity analysis to determine how assumptions affect the dependability
of the results.
Data Integration Integrate different data sources with dependable tools to ensure data integrity.
Use cross-validation techniques to assure consistency amongst integrated datasets.

Accuracy and reliability research maintenance for recommendation

Recommendation Accuracy and reliability
Cost/Benefits Conduct a thorough cost-benefit analysis with solid data sources and tested
Analysis models.
Update cost forecasts and benefit realization measures on a regular basis, using
reliable data.

Unit 6/2023/24/ Big Data Technologies operational efficiency

 Deliverables Define explicit deliverables with measurable results and quality criteria.
Implement checkpoints and evaluations to ensure that deliverables match the
required criteria.
Success Criteria Establish clear success criteria that are consistent with project objectives and
stakeholder expectations.
Use precise data metrics to track and assess progress toward success criteria.
Impact Analysis Conduct detailed impact assessments to determine the project's impact on
stakeholders and outcomes.
Use dependable data analytics technologies to precisely assess and qualify
project impacts.
Work and Resource Allocate resources according to accurate workload evaluations and resource
Allocation availability.

Monitor resource usage and change allocations based on real-time data insights.
Key Deadlines and Establish reasonable deadlines and timeframes based on reliable estimates and
Timescales project milestones.
Use project management tools to monitor progress and alter timelines as needed.

Accuracy and reliability research maintenance for user experience during collection
Maintaining accuracy and reliability during the data gathering phase is critical in the context of Big Data
analysis for thread detection. This ensures a robust user experience and valuable insights. Several major
aspects influence users' experience during this time, including:

1. Clear Data Collection Protocols: Clear rules for data collecting enhance consistency and reduce
uncertainty. This includes determining what data to collect, how it should be collected (e.g.,
automated tools versus manual entry), and under what conditions.
2. Real-time Validation and Quality Checks: Implementing real-time validation checks helps to ensure
data accuracy as it is collected. This entails employing algorithms or rules to quickly detect and fix
incorrect data entries.
3. User-Friendly Interfaces: Designing user-friendly interfaces for data gathering tools improves the
overall user experience. Intuitive interfaces limit the possibility of user errors and allow for smooth
data entry operations.
4. Data Security and Privacy: Ensuring strong data security procedures and respect to privacy standards
increases user trust and confidence. Clear communication about data handling policies is critical for
reducing concerns about privacy breaches.

Unit 6/2023/24/ Big Data Technologies operational efficiency

 5. Feedback Mechanisms: Establishing feedback systems enables consumers to report difficulties or
provide feedback on the data collection process. This fosters teamwork and allows for the fast
resolution of any inconsistencies or complaints.
6. Training and Support: Providing proper training and assistance to data gathering users ensures that
they appreciate the value of accuracy and reliability. Training sessions might also include best
practices for data entry and troubleshooting frequent problems.

Connex Technology Pvt. Ltd. improves the user experience while also laying a solid platform for further
stages of Big Data analysis. This approach makes it easier to generate actionable insights for thread
detection, which contributes to better decision-making and risk management tactics.

Accuracy and reliability research maintenance for sampling techniques

Big Data analysis for thread discovery, along with SurveyMonkey sample procedures, can improve the
accuracy and reliability of project planning research. SurveyMonkey has many sampling methods that may
be customized to assure representative data collecting.

1. Random Sampling: Random sampling ensures that every person of the population has an equal
chance of being included in the survey, minimizing bias.
2. Stratified Sampling: This technique splits the population into homogeneous subgroups (strata) based
on important variables (such as demographics and behaviors). Surveys are then carried out within
each stratum to guarantee proportionate representation.
3. Cluster Sampling: Cluster sampling is useful when the population is geographically distributed. It
entails splitting the population into clusters (for example, geographical regions) and randomly
picking clusters to survey.
4. Convenience Sampling: While less rigorous, convenience sampling surveys those who are easily
available or reachable. It is important for getting early insights, but it may add prejudice.

To maintain accuracy and reliability:

 Survey Design: Create clear and simple survey questions that are consistent with the research
objectives to reduce ambiguity and maintain data consistency.
 Validation and pilot testing: Before complete implementation, perform validation and pilot testing to
detect and correct potential issues with survey structure, language, and respondent interpretation.
 Data Quality Checks: Implement checks during data collection to track response rates, detect
outliers, and verify data completeness and correctness.
 Continuous Monitoring: Monitor response trends throughout the survey and alter sampling
procedures as needed to ensure data relevance and reliability.

Unit 6/2023/24/ Big Data Technologies operational efficiency

 Conclusion
Conclusions concerning the potential accuracy and dependability of statements require a careful
consideration of numerous elements. First, it is critical to analyze the trustworthiness and knowledge of the
sources making the claims. Peer-reviewed studies, reputable organizations, and expert viewpoints are
frequently given additional weight due to rigorous inspection and validation processes. Furthermore, the
process for data collection and analysis is critical in evaluating reliability. Rigorous methodologies, such as
randomized controlled trials or thorough data analysis frameworks, contribute to more robust assertions
than anecdotal evidence or small-scale investigations. Furthermore, assessing the consistency and
coherence of data across multiple research or sources can assist determine the strength of assertions. By
rigorously evaluating these factors, one can draw educated judgments regarding the veracity and
dependability of assertions, allowing for confident decision-making and strategic planning.

References
(www.sciencedirect.com, n.d.)
(www.sciencedirect.com, n.d.)
(www.sciencedirect.com, n.d.)
(scindeks.ceon.rs, n.d.)
(koreascience.kr, n.d.)
(hbr.org, n.d.)
(dblp.org, n.d.)
(Kim, 2013)

Unit 6/2023/24/ Big Data Technologies operational efficiency

 Grading Rubric
Grading Criteria Achieved Feedback

LO1 Conduct small-scale research, information gathering and data collection to generate
knowledge on an identified subject
P1 Demonstrate qualitative and quantitative research methods to generate relevant primary data
for an identified theme.
P2 Examine secondary sources to collect relevant secondary data and information for an identified
theme.
M1 Analyse data and information from primary and secondary sources to generate knowledge on an
identified theme.
D1 Interpret findings to generate knowledge on how the research theme supports business
requirements in the identified sector.
LO2 Explore the features and business requirements of organisations in an identified sector

P3 Discuss the features and operational areas of a businesses in an identified sector.

P4 Discuss the role of stakeholders and their impact on the success of a business

M2 Analyse the challenges to the success of a business in an identified sector

LO3 Produce project plans based on research of the chosen theme for an identified organisation

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P5 Devise comprehensive project plans for a chosen scenario, including a work and resource
allocation breakdown using appropriate tools.

M3 Produce comprehensive project plans that effectively consider aims, objectives and
risks/benefits for an identified organization.
LO4 Present your project recommendations and justifications of decisions made, based on
research of the identified theme and sector
P6 Communicate appropriate project recommendations for technical and non-technical audiences. .

P7 Present arguments for the planning decisions made when developing the project plans.

P8 Discuss accuracy and reliability of the different research methods applied.

M4 Assess the extent to which the project recommendations meet the needs of the identified
organisation, including fully supported rationales for planning decisions made.

LO3 & LO4

D2 Evaluate the project planning recommendations made in relation to the needs of the identified
organisation and the accuracy and reliability of the research carried out.

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Unit 6/2023/24/ Big Data Technologies operational efficiency