The Effect of Odd Pricing on Demand
The Effect of Odd Pricing on Demand
421-432 http://dx.doi.org/10.1108/10610429810237754
Nicolas Guéguen, Patrick Legoherel, (2004),"Numerical encoding and odd-ending prices: The effect of a contrast in discount
perception", European Journal of Marketing, Vol. 38 Iss 1/2 pp. 194-208 http://dx.doi.org/10.1108/03090560410511186
Keith S. Coulter, (2001),"Odd-ending price underestimation: an experimental examination of left-to-right processing effects",
Journal of Product & Brand Management, Vol. 10 Iss 5 pp. 276-292 http://dx.doi.org/10.1108/10610420110401838
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support the underlying assumption of odd pricing; namely, that prices set just
below the nearest round figure produce higher than expected demand at that
level. This paper reports the results of a study designed to test this assumption
by examining the effect of odd pricing on demand for a range of products at
different price levels.
There is no general agreement on the definition of odd prices, and they are
sometimes referred to as magic prices, charm prices, psychological prices,
irrational prices, intuitive prices or rule-of-thumb prices (Boyd and Massy, 1972;
Dalrymple and Thompson, 1969; Gabor, 1977; Kreul, 1982; Monroe, 1990;
Rogers, 1990; Sturdivant, 1970). However, their general characteristic is that
they are set just below the nearest round figure; for example, $4.99 instead of
$5.00, or $19.95 rather than $20.
There is little agreement about the origin of odd pricing, but evidence of it
can be traced back more than 100 years (Schindler and Wiman, 1989). One
theory is that odd pricing originated after fixed pricing became the norm in the
USA, shortly after the end of the Civil War. It was only after even, or round,
prices became established that odd pricing, as it is now known, could emerge as
a common retailing practice. Before that time, prices were determined by
haggling between consumers and retailers (Georgoff, 1971).
The standardization of currency in America may also have had an effect.
Imported British goods underwent a currency conversion of the British pound
sterling into dollars, often giving British goods an odd price ending. As a result
of the quality attributed to British goods, odd prices became associated with
superior products. In the late 1800s American retailers would often attach an
odd price ending to domestic goods because of the high quality image
associated with odd priced imported products (Georgoff, 1971).
Another commonly cited explanation for the introduction of odd pricing is
that it arose as a measure to help combat theft by employees (Harper, 1966;
Högl, 1988; Sturdivant, 1970; Twedt, 1965). This is widely believed to have
begun earlier this century when Macy’s New York department store introduced
99 cent sales. Odd prices were adopted to force salespeople to issue change and
thereby make it difficult for them to pocket the customer’s payment without European Journal of Marketing,
Vol. 31 No. 11/12, 1997, pp. 799-813.
recording a sale (Kreul, 1982; Rudolph, 1954). The idea was considered novel by © MCB University Press, 0309-0566
European consumers and consequently had a positive effect on sales. This convention was
Journal subsequently adopted by retailers around the world (Gilmour, 1985).
of Marketing Changes in retailing methods and technology mean that the conditions
which stimulated the emergence of odd pricing no longer exist. Nevertheless,
31,11/12 retailers’ use of the technique of odd pricing is now extremely common
(Schindler and Wiman, 1989).
800
Prevalence of odd pricing
The noticeable characteristic of odd pricing is the sheer prevalence of this
practice in comparison to even pricing, and in particular, the dominance of
prices ending in the digit 9.
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$39.95 801
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$35.00
involves an additional decision compared with storing the integer part of the
number.
However, while the existence of a price illusion is a plausible explanation for
the effect of odd pricing, there is little evidence to support it. A study by
Georgoff (1971) found that, although a price illusion may occur for certain
products among certain groups of consumers, any net effect on sales was weak
or confounded by situational and intervening variables. A later study by
Lambert (1975) suggested that lower price illusions were associated with odd
prices under some circumstances, but Dodds and Monroe (1985) found no
evidence of differences in consumers’ perceptions of quality, value, or
willingness to buy for products priced at odd and even prices.
Other explanations for the effect of odd pricing are that it suggests to
consumers that goods are marked at the lowest possible price (Harper, 1966), or
that consumers have become conditioned by retailers to expect odd prices. A
study by Gabor and Granger (1964) provides some support for the latter
explanation. For one of two products tested in this study, consumers’ purchase
intentions were higher when presented with an odd price than with the next
lowest price point.
Thus the cause of the odd pricing effect, if it does in fact occur, is debatable.
European Effect of odd pricing on demand
Journal The earliest documented study into the effect of odd pricing on demand was
of Marketing conducted in the 1930s by a large American mail order company. The company
suspected that the effectiveness of its odd-cent pricing resulted from “habit and
31,11/12 inertia” (Ginzberg, 1936). To investigate this assumption, even pricing was used
for a representative sample of items in several regional issues of one of the
802 company’s catalogues. The usual odd cent prices were used in its other
catalogues. The company was able to account, with a reasonable degree of
certainty, for any variables which may have influenced demand, other than
price, by a detailed review of sales activities in the preceding and present
period.
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academicians has so little proof behind it” (cited in Schindler and Wiman, 1989,
p. 107).
Method
The research reported in this paper involved estimating a demand curve for
each of six different products and investigating whether the expected odd
pricing effect occurred. The process used was similar to the Gabor-Granger
technique of pricing research, which involves showing respondents a product,
then determining their purchase intentions at a number of prices. This
technique produces the familiar downward sloping demand curve, thus
enabling a measure of price sensitivity to be made at each point tested (Gabor
and Granger, 1964).
In this study, however, instead of asking respondents to give their purchase
intentions, the Juster scale was used to elicit their purchase probabilities at
different prices. The Juster scale, illustrated in Figure 2, is an 11-point purchase
probability scale which has been successfully used to predict consumer
purchase rates for a range of items including durables, services and fast-
moving consumer goods. Since its development in the 1960s, the Juster scale has
consistently been shown to be a better predictor of consumer purchases than
verbal buying intentions (Clawson, 1971; Day et al., 1971; Gabor and Granger,
1972/73; Gruber, 1970; Heald, 1970; Isherwood and Pickering, 1975; Juster,
1966).
price coincided with four “critical” price levels identified by retailers. These
“critical” price levels are under $10, $20, $50 and $100[1]. Retailers believe that
these price levels are critical in the sense that exceeding them will result in a
disproportionately high loss of sales, and that the effect of odd pricing at these
levels is particularly strong.
Each respondent was shown a series of 18 showcards featuring these six
products at three different prices, and asked to estimate their purchase
probability for each product at each price. One of the three showcards for each
product included a price slightly above an even price point (for example,
$10.10), and one a price slightly below the same price point (for example, $9.90).
These two prices were presented to all 300 respondents and served the purpose
of creating top and bottom “anchor” points of the demand curve for the product
concerned. The third showcard included either the appropriate even test price
(for example, $10.00) or one of two odd test prices (for example, $9.99 or $9.95).
Each of these three “test” prices was presented to a subsample of 100
respondents.
For two products at the $20 or dearer level, instead of testing the 99 cent odd
price ending, which is less commonly used for higher prices, the slightly higher
5 cent price ending was tested (for example, $20.05). Although a 5 cent ending
is not defined as “odd”, including this price provided another point on the
demand curve and an independent test of the effect of varying the price by five
cents around the even price concerned. The products and corresponding price
points tested are shown in Table I.
“anchor” price and 100 purchase probabilities for each even and odd “test”
price, for each of the six products involved. These purchase probabilities and
their associated price points provided the means for estimating a demand curve
for each product.
Product 1 2 3 4 5 6
Results
Before estimating the demand curves, the age-sex distributions of the three
subsamples and the average purchase probabilities for both anchor prices for
each subsample were examined for evidence of differences which might
confound the effect of odd pricing. First, the data were weighted so that the age-
sex distributions of the three subsamples were the same. However, this process
had only minimal effect on the estimated purchase probabilities. Therefore, the
results reported here are based on unweighted data.
Next, the anchor point purchase probabilities for each of the subsamples
were compared. This revealed evidence of systematic bias in these purchase
probability estimates. In other words, in one subsample, the purchase
probabilities were consistently lower than average, while in another subsample
they were consistently higher. To eliminate this bias the anchor price purchase
probabilities were averaged, then a linear transformation was applied to the test
price purchase probabilities. This transformation involved recalculating the
test price probabilities in proportion to the positive or negative “shift” of the
subsample anchor points. This process is illustrated in the Appendix.
European The demand curves shown in Figures 3 to 8 were estimated using these
Journal transformed data, by joining the purchase probabilities for the top and bottom
of Marketing anchor points through those for the even prices tested. For two products, the
hair dryer and the kettle, the probabilities associated with the 5 cent price
31,11/12 ending appeared to lie on the demand curve, consequently the curve was
formed through these points as well. Similarly, the demand curve for the
806 blender was formed through the probability for the $95 price point for the same
reason.
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Price Key
$5.10 3.88
$5.00 4.49
$4.99 5.02
$4.95 4.96
$4.90 5.27
$5.10
$5.00
$4.99
$4.95
$4.90
$6.00
$5.99
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$5.95
$5.90
Figure 4.
1.0 2.0 3.0 4.0 5.0 6.0 7.0 Demand curve – frozen
chicken
Purchase probability
$10.00
$9.99
$9.95
$9.90
Figure 5.
1.0 2.0 3.0 4.0 5.0 6.0 7.0 Demand curve –
chocolates
Purchase probability
European Price Key
Journal $20.10 2.06
$20.05 2.13
of Marketing $20.00 2.31
31,11/12 $19.95 2.76
$19.90 2.92
$20.10
808
$20.05
$20.00
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$19.95
$19.90
Figure 6.
Demand curve – hair 1.0 2.0 3.0 4.0 5.0 6.0 7.0
dryer
Purchase probability
For the five products tested with odd price cents endings (i.e. 99 cents or 95
cents), all eight odd price points tested produced greater than expected demand.
The likelihood of this finding occurring by chance alone is less than 0.5 per cent.
Sensitivity to odd pricing was greatest for the three products tested at the
$10 and under level; cheese, frozen chicken and chocolates. Five of the six odd
Price Key
$50.10 2.95
$50.05 3.05
$50.00 3.19
$49.95 3.82
$49.90 4.09
$50.10
$50.05
$50.00
$49.95
$49.90
$100
$99
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$95
$90
price points tested at this level showed noticeably greater estimated demand.
The sixth odd price tested (cheese at $4.95) revealed only a weak odd pricing
effect compared to that at $4.99.
Overall, the effect of each of the odd prices tested on demand for cheese,
frozen chicken and chocolates was similar for the 95 cent and 99 cent endings.
That is, neither odd price ending produced consistently greater estimated
demand than the other.
Two of the three electrical appliances, the hair dryer tested at the $20 level
and the kettle tested at the $50 level, produced very similar demand curves, and
for both estimated demand was greater than expected at the 95 cent odd price
ending. However, the increase in estimated demand was less noticeable at these
two price levels than for most odd prices tested at lower price levels. For the
remaining electrical appliance, the blender, a shift to the right of the estimated
demand curve occurred at $99, but no odd pricing effect was detected at $95.
Discussion
According to economic theory, quantity demanded will increase when price is
reduced (except in certain special cases). Thus, an odd price of, say, $9.99 is
expected to produce greater demand than a slightly higher even price of $10.00.
The odd pricing assumption is that such odd prices result in greater than
expected demand, resulting in a “kink” in the traditional downward sloping
demand curve at these points.
This study provides support for this assumption. Purchase probabilities for
nine of the ten odd prices tested fell to the right of the estimated demand curve
European for the product concerned and, for the cents-ending odd prices, the effect was
Journal even more marked, with all eight prices tested producing greater than expected
of Marketing demand. Individually, the differences between expected and actual purchase
probabilities were not significant, but the overall effect is very unlikely to have
31,11/12 occurred by chance.
The greatest sensitivity to odd pricing occurred for the low-priced grocery
810 products tested. The explanation for this enhanced sensitivity to odd pricing for
such products may be consumers’ greater price awareness for these regularly
purchased items, or perhaps the fact that the relative price differential between
the odd and even cents prices tested is greater for lower-priced products.
In this study there was no obvious difference in the effect on demand of 95
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cent and 99 cent endings. The implication of this finding is that retailers should
use 99 cent price endings and benefit from the extra four cents revenue from
each sale. This conclusion supports the predominant use of prices ending in the
digit 9, and is one which has already been reached by a major New Zealand
supermarket retailer. This supermarket chain moved from 99 cent price endings
to 95 cent price endings when one and two cent coins were withdrawn from
circulation in New Zealand. Subsequently, the firm returned to 99 cent price
endings to achieve a higher gross margin for each item. No adverse effect on
sales occurred as a result.
The effectiveness of odd prices ending in the digit 9 appears particularly
marked at the $100 level. Many retailers believe that $100 is an important
psychological price point and that prices set above $99 (but close to $100) result
in a disproportionate loss of sales. This study tends to support this conclusion,
to the extent that a test price of $95 produced no odd pricing effect, whereas the
effect at $99 was quite marked.
What cannot be determined from this study is how the effect of odd pricing
occurs. Perhaps odd prices create an illusion of cheapness, perhaps consumers
have been conditioned to expect odd price endings, or perhaps there is some
other explanation. Some researchers (Schindler and Wiman, 1989; Schindler,
1991) have suggested that odd pricing may have several effects on consumers,
some positive, some negative. For example, the perception of an odd-price
ending as a low price might be offset by an association of odd-ending prices
with lower quality items. Thus, further research is needed to determine the
separate effects of odd pricing on demand.
Reasons for the previous lack of evidence to support the assumption that odd
pricing has a positive effect on demand are not clear. One possible explanation
is that the empirical investigations which did not find support for this
assumption were conducted in real shopping situations, where consumers are
subjected to in-store influences other than price. The effect of odd pricing per se
may be less in practice than in an experimental situation where price is the
focus of attention.
There are also some limitations to this study which need to be acknowledged.
First, the results are based on purchase probabilities, collected in an
experimental setting, not on actual purchase behaviour. Second, respondents
were asked to evaluate the same product at different price levels, whereas in The effect of odd
practice they would be confronted with a number of different brands in the pricing on
same product field. Finally, the range of products and price levels tested was demand
relatively small. Consequently, it is difficult to say how generalizable this
study’s results may be to other products and other price levels.
An alternative method of experimentation which would more closely
approximate a true buying situation would be to test a range of brands within 811
different product categories, featuring varying odd and even prices, rather than
testing a single brand in each category. By including a wider range of products
and a wider spread of anchor and reference prices, most of the limitations of the
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Notes
1. These “critical” price levels were determined in preliminary discussions with a sample of
27 retailers throughout New Zealand. These represented seven Palmerston North-based
outlets and 20 national retail chains. In each case the respondent interviewed was
personally involved in implementing pricing policy.
2. Based on t-tests of the difference between observed purchase probability for each test price
and purchase probability calculated from the estimated demand curves at these prices.
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pt = po + s
pt = po + x + (y – x) * a/(a + b)
where:
pt = transformed “test” price purchase probability;
po = original “test” price purchase probability;
s = shift, either positive or negative, of each “test” price point;
x = mean purchase probability of the three top anchor price subsamples minus the individual
subsample purchase probability;
y = mean purchase probability of the three bottom anchor price subsamples minus the
individual subsample purchase probability;
a = differential between the top anchor price and the test price;
b = differential between the bottom anchor price and the test price.
Figures derived from the transformation calculations are presented in Table AII.
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