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HD-LM Door Operator

Every attempt has been made to ensure that this documentation is as accurate and up-to-date as possible.
However, Vertical Express assumes no liability for consequences, directly or indirectly, resulting from any error or
omission. The material contained herein is subject to revision. Please report any problems with this manual to
Vertical Express, P.O. Box 2019, Memphis, Tennessee 38101.

Vertical Express • P.O. Box 2019 • Memphis, Tennessee 38101

© 2000, 2016 Vertical Express. All rights reserved.

Published January, 2016
First Edition
Printed in the United States of America

Manual Number: 89196 v.1.0

HD-LM Door Operator Contents

Contents
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Mechanical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Static Protection Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Access and Egress Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Mechanical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Single-Drive Arm Door Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Measure V Belt Tension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Door Operator Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Set the Stroke . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Adjust the Drive Arms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Set the Mechanical Stops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Dual-Drive Arm Door Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Measure V Belt Tension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Door Operator Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Set the Mechanical Stops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Electrical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Discrete Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Electronic Setup and Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Limit Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Direction Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Auto Null . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Door Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Profile Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Closing Force . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Closing Kinetic Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Set the Gate Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
User Interface Tool (UIT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Overview of Adjustments, Parameters, and Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
UIT Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

January, 2016 - 89196 v.1.0 1

Contents HD-LM Door Operator

Contents
(continued)

Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Control Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Diagnostic Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Door Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Profile Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
System Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
CAN Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
System Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Control Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Door Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Fault Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Record Flight Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Upload Generic Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Upload FLASH Program Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Determine the Software Version/Revision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cycle Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Restart the IGBT Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Shutdown the IGBT Power Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Restore Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Power-Up Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
LED Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Power Supplies Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Check the Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacement Cards and Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Warning
The following procedures are intended for the use of
qualified and authorized personnel only. In the inter-
est of your personal safety and the safety of others,
do NOT attempt any procedure that you are not qual-
ified and authorized to perform.
The procedures in this manual must be accomplished in accordance with the applicable rules
of the latest edition of the National Electrical Code; the latest edition of ASME A17.1; and any
governing local codes.

All drawings and information herein are the proprietary property of Vertical Express and are
loaned subject to return on demand and must not be made public or copied, nor used,
directly or indirectly, in any manner detrimental to the interest of Vertical Express.

Every attempt has been made to ensure that this manual is as accurate and up-to-date as
possible. However, Vertical Express assumes no liability for consequences resulting from any
error or omission.

January, 2016 - 89196 v.1.0 3

Safety Precautions HD-LM Door Operator

Safety Precautions

IMPORTANT! Read this page before any work is performed on elevator equipment. The
procedures contained in this manual are intended for the use of qualified ele-
vator personnel. In the interest of your personal safety and the safety of oth-
ers, do not attempt any procedure that you are not qualified to perform.

All procedures must be accomplished in accordance with the applicable rules in the latest
edition of the National Electrical Code, the latest edition of ASME A17.1, and any govern-
ing local codes.

Terms in This Manual

CAUTION statements identify conditions that may result in damage to the
equipment or other property if improper procedures are followed.

WARNING statements identify conditions that may result in personal injury if

improper procedures are followed.

General Safety
Before applying power to the controller, check all relays, contactors, fuse
blocks, resistors, terminals on cards, and DIN rail terminals to ensure that the
wiring connections installed by manufacturing are tight, because connec-
tions loosened during shipment may cause damage or intermittent operation.

Other specific warnings and cautions are found where applicable and do not appear in this
summary. See the Elevator Industry Field Employees’ Safety Handbook for electrical
equipment safety information on installation and service.

Electrical Safety All wiring must be in accordance with the National Electrical Code and be consistent with
all state and local codes.

Use the Proper Fuse

To avoid fire hazards, use only a fuse of the correct type, voltage, and current rating. See
the job specific drawings sheet (Power Supplies) for fusing information.

Electric shocks can cause personal injury or loss of life. Circuit breakers, switches, and
fuses may not disconnect all power to the equipment. Always refer to the wiring diagrams.
Whether the AC supply is grounded or not, high voltage will be present at many points.

Electrical Safety
(continued)
Printed Circuit Cards

Printed circuit boards may be damaged if removed or installed in the circuit while applying
power. Before installation and/or removing printed circuit boards, secure all power.

Always store and ship printed circuit cards in separate static bags.

Mainline Disconnect

Unless otherwise directed, always Turn OFF, Lock, and Tag out the mainline disconnect to
remove power from elevator equipment. Before proceeding, confirm that the equipment is
de-energized with a volt meter.

Test Equipment Safety

Always refer to manufacturers’ instruction book for proper test equipment operation and
adjustments.

Buzzer-type continuity testers can damage electronic components. Connection of devices

such as voltmeters on certain low level analog circuits may degrade electronic system per-
formance. Always use a voltmeter with a minimum impedance of 1M Ohm/Volt. A digital
voltmeter is recommended.

When Power Is On

To avoid personal injury, do not touch exposed electrical connections or components while
power is ON.

Mechanical Safety
See the Elevator Industry Field Employees’ Safety Handbook for mechanical equipment
safety information on installation and service.

January, 2016 - 89196 v.1.0 5

Safety Precautions HD-LM Door Operator

Static Protection Guidelines

IMPORTANT! Read this page before working with electronic circuit boards.

Elevator control systems use a number of electronic cards to control various functions of
the elevator. These cards have components that are extremely sensitive to static electricity
and are susceptible to damage by static discharge.

Immediate and long-term operation of an electronic-based system depends upon the

proper handling and shipping of its cards. For this reason, manufacturing bases warranty
decisions on the guidelines below.

Handling • Cards shipped from manufacturing in separate static bags must remain in the
bags until time for installation.
• Anti-static protection devices, such as wrist straps with ground wire, are required
when handling circuit boards.
• Cards must not be placed on any surface without adequate static protection.
• Only handle circuit cards by their edges, and only after discharging personal
static electricity to a grounding source. Do NOT touch the components or
traces on the circuit card.
• Extra care must be taken when handling individual, discrete components such as
EPROMS (which do not have circuit card traces and components for suppression).

Shipping • Complete the included board discrepancy sheet.

• Any card returned to manufacturing must be packaged in a static bag designed for the
card.
• Any card returned to manufacturing must be packaged in a shipping carton designed
for the card.
• “Peanuts” and styrofoam are unacceptable packing materials.

Failure to adhere to the above guidelines will VOID the card warranty!

Arrival of Equipment
Receiving

Upon arrival of the equipment, inspect it for damage. Promptly report all visible damage to
the carrier. All shipping damage claims must be filed with the carrier.

Storing

During storage in a warehouse or on the elevator job site, precautions should be taken to
protect the equipment from dust, dirt, moisture, and temperature extremes.

Access and Egress Procedures

The Access and Egress Procedures that are used entering the hoistway determine whether
or not power is needed to perform the required task(s). If not, Turn OFF, Lock, and Tag out
the mainline disconnect.

DO NOT stand on the car top emergency access cover, it may not be
able to hold total body weight.

Car Top Safety

Safety precautions when accessing/egressing car tops:

• Prior to opening the hoistway door, ensure that the correct hoistway has been selected
and that the car is at the proper floor (to avoid a fall hazard).
Access car tops from the top terminal landing whenever possible.

• Never access a hoistway, unless a reliable method of controlling the car has
been determined.
• Locate the emergency stop switch.
• Before accessing the car top, place the stop switch in the STOP position, and
confirm the proper operation.
• Locate a safe refuge area.
• Always maintain control of the hoistways doors during access/egress.
• Fall protection is to be used when a fall hazard exists. The only exception to this is
when routine maintenance is being performed on top of complete, operational ele-
vator cars, Do Not use fall protection where there is a greater risk of entanglement.
• When opening hoistway doors from the car top, do so slowly, so that no one steps in
from the landing thinking a car has arrived.
• Observe overhead clearances.
• Use extra care when working on car tops that are curved, domed, or located in
unenclosed hoistways.
• When egressing the hoistway/car top, ensure that the stop switch is in the STOP
position, and that the inspection switch is on Inspection Operation.

DO NOT turn these switches to Automatic Operation until the hoistway

door interlock is open – and remains open – and the hoistway is
empty.

January, 2016 - 89196 v.1.0 7

Safety Precautions HD-LM Door Operator

Access and Egress Procedures

(continued)
Pit Safety
Before entering a pit, ensure that every employee is aware of the hazards. Some common
hazards are:

• Recognized refuge space

• Inadequate lighting
• Improper access
• Tripping hazards
• Improper use of pit ladders
• Moisture/water/fluid
• Moving equipment

Before entering a pit, take appropriate steps to minimize the following hazards and any
others that are identified:

• Locate the position and counterweights of the car being accessed, as well as any
other cars/counterweights in the vicinity.
• Obtain control of the car.
• Identify a refuge space.
• If movement of the elevator is not needed to complete the work being performed,
Turn OFF, Lock, and Tag out procedures are required.
• If notified by the building owner or representative that the pit and/or hoistway has
been classified as a Permit Required Confined Space (this notification could be
verbal or the pit/hoistway may be labeled), contact the appropriate person for
authorization. In either case, DO NOT enter the pit/hoistway until you receive
authorization.

Safety precautions when working in pits:

• Before entering the pit, test and verify the door lock circuit and stop switch circuit.
• Ensure that all portable lights and tools are connected through a ground fault (GFCI).
• Take care to protect all lighting from damage.
• DO NOT work in a pit with standing water.
• Before climbing, always examine shoes for fluid/grease.
• Use both hands when working with ladders and when accessing/egressing the pit.
• Be aware of moving equipment (e.g., pump, motors, belts, and sheaves), and
ensure that clothing and hands can't get caught in them.
• Avoid smoking, or the use of open flames in the pit.

Mechanical Installation
Single-Drive Arm Door Operation
Single-Speed/Two-Speed/Center-Opening Doors

Dual-Drive Arm Installation begins on page 18.

1. Remove the door operator from the shipping carton and crate. Locate and store the
bag of parts.

2. To remove the cover from the rear of the operator, loosen the two top screws and
the two lower rear screws.

3. Inspect the wiring. Verify all connections are secure.

4. Loosen the bolts holding the mechanical stops. See Figure 1.

Mechanical Stops

Figure 1 - Drive Sheave Mechanical Stops

Measure V Belt Tension

2. Measure for an acceptable belt deflection (tension) of 0.020–0.024 at 7.5–8.5 pounds

of deflection. If the amount of deflection is not within this range:
a. Loosen the three bolts on the idler arm and the lock nut on the adjustment screw.
See Figure 2 on page 10.
b. Turn the adjustment screw to attain the correct measurement.
c. When the V belts are correctly tensioned, securely tighten the idler arm bolts and
the lock nut on the adjustment screw.

January, 2016 - 89196 v.1.0 9

Mechanical Installation HD-LM Door Operator

Measure V Belt Tension

(continued)
Jack Sheave Adjustment Screw

Jack Sheave
To allow adjustment,
loosen these bolts

Lock Nut

Idler Arm Idler Arm

Front
Back

Figure 2 - V Belt Adjustment

Single V Belt These are located between the motor sheave and jack shaft sheave.

1. Place a V belt tension gauge in the center of the belt span between the jack sheave
and the motor sheave.

2. Measure for an acceptable belt deflection (tension) of 0.020–0.024 at 7.5–8.5 pounds

of deflection.
While changing the motor position to attain the proper belt tension, the alignment of the

motor sheave and the jack sheave must be maintained to avoid excessive belt wear.
If the amount of deflection is not within this range:
a. Loosen the bolts securing the motor to the door operator cabinet.
b. Reposition the motor to achieve an acceptable belt tension between the belt on
the motor and the jack sheave.
c. Maintain the alignment between the sheaves and belt, and tighten the bolts secur-
ing the motor to the door operator cabinet.

3. After 24 hours of initial operation, adjust the belt deflection (tension) to 0.020–
0.024 at 5.5–7.5 pounds of deflection.

Door Operator Installation

Door Operator Base (Header by Others)

1. Position the car to allow access to the car top during the installation process.

2. Turn OFF, Lock, and Tag out the mainline disconnect.

3. Use the supplied drilling template as a reference to mount the door operator base
on the car top. See Figure 3 on page 12.

4. Lift the door operator to the car top.

5. Remove the rear support clips from the door operator’s rear support struts. Retain
the unistrut nut and one screw, and discard the rest.

6. Match four slots in the door operator frame to four holes in the door operator base,
and install a hex head screw, a flat washer, a lock washer, and a hex nut in each of
the four openings.

7. Use the unistrut nut and one screw to loosely attach the rear support struts to the
clips on the door operator base.

8. Tilt the door operator backward or forward to plumb the face of the drive wheel,
and then tighten the hardware on each rear support.

9. Attach the drive arm to the right-hand hole of the drive arm support (as viewed
from the front of the operator).

10. Check the drive arm for plumb, and then attach the connecting arm to the elevator
door.
Use no more than three 3/8" flat washers for spacing.

11. Place the doors in the fully open position.

12. Loosen the hardware holding the door operator base to the car top, and move the
door operator until the drive arm is as straight as possible.

13. Tighten the hardware holding the door operator base to the car top.

January, 2016 - 89196 v.1.0 11

Mechanical Installation HD-LM Door Operator

Door Operator Installation

(continued)

Drive Arm Support

Left-hand Open (Detail B)
Right-hand Open
Drive Arm

Drive
Wheel
Drive
Wheel

Door Operator
Support Door Operator Support Strut
Support Strut Connecting Arm Support
(Detail A) (Detail D) (Detail D)
(Detail C) (Detail A)

3/
8 Flat Bearing Spacer Rear
Drive Washers Support
Door Arm Bearing Strut
Operator Door Spacer
Support Operator
Frame Rear
Drive Arm
Door Support
Support
Panel Clip

Connecting
Arm

Detail A Detail B Detail C Detail D

Door Operator
Support Base

Match four slots to four holes

Retain

Discard

Support clips are

welded to base

Figure 3 - Door Operator Mounted on the Door Operator Base

Door Operator Installation

(continued)
Door Operator Rear Foot (TKE Header)

See Figure 4 on page 14 for all steps in this procedure.

1. Remove the two screws (located just behind the door operator support) holding the car
top to the header and one screw from each side of the support for a total of four
screws.

2. Align the door operator rear foot mount to the approximate center of the door
operator support, and install and hand tighten the screws removed in step 1.

3. Mount the door operator on the door operator support.

4. Remove the flange screw and flange nut from the bottom side of both support
clips.

5. On the left side of the operator (opposite the door motor), remove the support clip
and place it on the outside of the strut with the hole turned down.

6. Insert the flange screw through the slot and the hole in the support strut, then into
the clamp nut, and hand tighten.

7. On each end of the operator, loosen the two retaining screws that hold the sup-
port struts in place.

8. On the right side of the operator, loosen both the front and back struts.

9. Adjust the support strut so that the support clips sit flat on the rear foot mount.
Snugly tighten the two retaining screws.

10. Adjust the rear foot mount until the two support clips align with the slots in the rear foot
mount.
Adjust the door operator on the door operator support if further adjustment is needed.

11. Install the remaining fasteners from step 4 into the support clips.

12. Tighten all fasteners holding the support clips to the support struts and the rear foot
mount.

13. Tighten the screws holding the rear foot mount to the car top and header.

14. Plumb the door operator, and tighten the strut retaining screws.

15. Verify that all fasteners are secure.

January, 2016 - 89196 v.1.0 13

Mechanical Installation HD-LM Door Operator

Door Operator Installation

(continued)

Car Top Door Operator

Support

Rear Foot

¼" x ¾" Hex Head

Flange Screw (4)

Remove these four screws, Header

and use them to attach the
rear foot to the car top/header

Drive Sheave
To adjust the support struts and plumb the
face of the drive sheave, loosen these two
retaining screws on either side.

Support Strut
3/8" Hex Head Flange Nut
Support Strut

3/8" Unistrut Nut

Rear Foot
Turn the clip so that its
Car Top slot matches the hole
in the support strut

Header
Support Clip

3/8" x 1" Hex Head Flange Screw

Figure 4 - Door Operator Mounted on the Rear Foot Mounting

Set the Stroke See Figure 5 for all steps in this procedure.

• Fully Open Door Position - The point where the doors are flush with or slightly recessed

behind the return column.
• Fully Closed Door Position - The point where the leading edge of the door contacts the
door jamb or, in the case of center-opening doors, the point where the two leading
edges of the doors contact.

1. Place the doors in the fully open position.

2. Measure the distance from point B to point C, and record this measurement as
Door Open (DO).

3. Place the doors in the fully closed position.

4. Measure the distance from point B to point C, and record this measurement as
Door Closed (DC).

5. Use the following formula to calculate the DO - DC

STROKE = 1/ ”
stroke: + 8
2

6. Loosen the two cap screws in the adjustable arm.

7. Move the adjustable arm in the circular slot of the drive wheel so that the distance
from point A to point B is equal to the calculated stroke length.

8. Tighten the two cap screws in the adjustable arm.

Door Door STROKE

Open C Close Circular Slot
A
B B
C
B

Adjustable Arm Loosen these screws

Figure 5 - Calculate the Door Operator Stroke

January, 2016 - 89196 v.1.0 15

Mechanical Installation HD-LM Door Operator

Adjust the Drive Arms

See Figure 6 on page 17 for all steps in this procedure.
1. Place the doors in the fully open position.
2. Slide the pivot arm to the end of the slot in the intermediate arm so that the hole in
the bearing is exposed.
3. Use a 3/8" flathead socket cap screw to attach the pivot arm to the intermediate arm
through the bearing and a bearing spacer.
4. Verify the following:
• The spacer plate is between the two arms.
• The bearing spacer is installed.
• The doors are in the fully open position.
5. With the doors in the fully open position, rotate the drive wheel until A, B, and C
are in a straight line.
6. Tighten the two cap screws attaching the pivot arm to the intermediate arm.
7. Use a pencil to trace a line along both sides of the adjustable arm on the drive
wheel. This will be the reference mark in the event that the stroke requires further
adjustment.
8. Move the doors to the fully closed position.
If the doors will not fully close, loosen the two cap screws in the drive wheel adjustable

arm, and move the arm toward the outside of the drive wheel in small increments of 1/8”
until the doors close.
9. Measure the distance from the top of the intermediate arm to the center of the
drive wheel. The correct distance for this measurement is 1/2”–11/2”. If the mea-
surement is:
• Correct: Securely tighten the cap screws in the adjustable arm and the cap screws
connecting the intermediate arm to the pivot arm.
• Less than 1/2”: Loosen the two cap screws in the adjustable arm. Reposition the
arm toward the outside of the drive wheel, and tighten the two cap screws.
• More than 11/2”: Loosen the two cap screws in the adjustable arm. Reposition
toward the center of the drive wheel, and tighten the two cap screws.
10. Verify the doors can be opened from the inside per local code. The smaller this diame-
ter, the more difficult it will be to manually pull the elevator doors open.
a. Move the doors to the fully open position, and check the alignment of the connect-
ing arm and points A, B, and C.
b. Move the doors to the fully closed position, and measure the distance from the top
of the intermediate arm to the center of the drive wheel.
c. If these measurements are incorrect, repeat the adjustment of the arm until the
correct operation and measurement is obtained.
11. After the stroke is adjusted, verify the two cap screws in the adjustable arm and
the two cap screws holding the pivot arm to the intermediate arm are securely
tightened.
©
16 Vertical Express
HD-LM Door Operator Mechanical Installation

Adjust the Drive Arms

(continued)

B A
Bearing Spacer Note: On some
C assemblies, the
Straight line Pivot Arm pivot point is on
through points the drive arm.
B, A, and C Adjustable
Intermediate
Arm Drive Arm

Spacer
Plate

DOORS FULLY OPEN

Adjust here by sliding pivotarm along

Adjust here by loosening screws adjustable intermediate arm
and moving the adjustable arm in
the circular slot of the drive wheel

ADJUSTMENT POINTS Adjust here by changing holes

A B C

½"– 1½"

This is the distance between

top of intermediate arm and
center of the drive wheel
(point B)

DOORS FULLY CLOSED

Figure 6 - Adjust the Drive Arms

Set the Mechanical Stops

1. Move the doors to the fully open position.
2. Position the open mechanical stop 1/8” from the inside surface of the drive wheel,
and tighten the bolt securely.
3. Move the doors to the fully closed position.
4. Position the closed mechanical stop 1/8” from the inside surface of the drive
wheel, and tighten the bolt securely.

January, 2016 - 89196 v.1.0 17

Mechanical Installation HD-LM Door Operator

Dual-Drive Arm Door Operation

Center-Opening Doors Only

1. Remove the door operator from the shipping carton and crate. Locate and store the
bag of parts.

2. To remove the cover from the rear of the operator, loosen the two top screws and
the two lower rear screws.

3. Inspect the wiring. Verify all connections are secure.

4. Loosen the bolts holding the mechanical stops. See Figure 7.

Mechanical Stops

Figure 7 - Drive Sheave Mechanical Stops

Measure V Belt Tension

Three V Belts These are located between the drive sheave and the small sheave on the jack sheave.
1. Place a V belt tension gauge in the center of the belt span between the drive sheave
and the small sheave on the jack sheave.
2. Measure for an acceptable belt deflection (tension) of 0.020–0.024 at 7.5–8.5 pounds
of deflection.
If the amount of deflection is not within this range:
a. Loosen the three bolts on the idler arm and the lock nut on the adjustment screw.
See Figure 8 on page 19.
b. Turn the adjustment screw to attain the correct measurement.
c. When the V belts are correctly tensioned, securely tighten the idler arm bolts and
the lock nut on the adjustment screw.

Measure V Belt Tension

(continued)
Jack Sheave Adjustment Screw

Jack Sheave
To allow adjustment,
loosen these bolts

Lock Nut

Idler Arm Idler Arm

Front
Back

Figure 8 - V Belt Adjustment

Single V Belt These are located between the motor sheave and jack shaft sheave.
1. Place a V belt tension gauge in the center of the belt span between the jack sheave
and the motor sheave.
2. Measure for an acceptable belt deflection (tension) of 0.020–0.024 at 7.5–8.5 pounds
of deflection.
If the amount of deflection is not within this range:
a. Loosen the bolts securing the motor to the door operator cabinet.
b. Reposition the motor to achieve an acceptable belt tension between the belt on
the motor and the jack sheave.
c. Maintain the alignment between the sheaves and belt, and tighten the bolts secur-
ing the motor to the door operator cabinet.
While changing the motor position to attain the proper belt tension, the alignment of the

motor sheave and the jack sheave must be maintained to avoid excessive belt wear.
3. After 24 hours of initial operation, adjust the belt deflection (tension) to 0.020–
0.024 at 5.5–7.5 pounds of deflection.

Door Operator Installation

Door Operator Base (Header by Others)

1. Position the car to allow access to the car top during the installation process.

2. Turn OFF, Lock, and Tag out the mainline disconnect.

3. Use the supplied drilling template as a reference to mount the door operator base
on the car top. See Figure 9 on page 20.

4. Lift the door operator to the car top.

5. Remove the rear support clips from the door operator’s rear support struts. Retain
the unistrut nut and one screw, and discard the rest.
January, 2016 - 89196 v.1.0 19
Mechanical Installation HD-LM Door Operator

Door Operator Installation

(continued)
6. Match four slots in the door operator frame to four holes in the door operator base,
and install a hex head screw, a flat washer, a lock washer, and a hex nut in each of
the four openings.

7. Use the unistrut nut and one screw to loosely attach the rear support struts to the
clips on the door operator base.

8. Tilt the door operator backward or forward to plumb the face of the drive wheel,
and then tighten the hardware on each rear support.

9. Loosen the hardware holding the door operator base to the car top, and adjust the
door operator and base so that the centerline of the drive shaft is aligned with the
centerline of the door opening.

10. Place the doors in the fully closed position.

11. Adjust dimensions M, N, and P as needed. See Figure 10 on page 21.

Door Operator
Support Base

Match four slots to four holes

Retain

Discard

Support clips are

welded to base

Figure 9 - Door Operator Mounted on the Door Operator Base

Door Operator Installation

(continued)

A Centerline of drive shaft must

match the centerline of the
B door opening. Adjust
side-to-side as necessary.

F
C M

D P

Note: Corresponding dimensions on each side are equal.

Set at Manufacturing Field Adjusted

Door Opening Cab Height
A B C D E F M N P
7 0 x 42 8 0 3.875 30.250 12.375 41.250 4.0 30.250 12.0 23.0 52.750
7 6 x 42 8 6 3.875 30.250 12.375 41.250 4.0 30.250 12.0 23.0 52.750
8 0 x 42 10 6 3.875 30.250 15.0 50.0 4.0 30.250 14.625 35.0 64.750
8 0 x 42 10 8 3.875 30.250 16.875 56.250 4.0 30.250 16.625 43.0 72.750
8 0 x 48 9 6 4.250 31.750 13.875 46.250 4.0 31.750 13.375 29.0 58.750
8 0 x 48 9 8 4.250 31.750 14.250 47.50 4.0 31.750 13.750 31.0 60.750
9 0 x 48 10 0 4.250 31.750 12.750 42.50 4.0 31.750 12.250 23.0 53.750
9 0 x 48 10 2 4.250 31.750 13.50 45.0 4.0 31.750 13.0 25.0 56.750
For combinations of door sizes and cab heights not shown, please see job specific drilling templates.

Figure 10 - Dual-Drive Arm Setup Dimensions

January, 2016 - 89196 v.1.0 21

Mechanical Installation HD-LM Door Operator

Door Operator Installation

(continued)
Door Operator Rear Foot (TKE Header)

See Figure 11 on page 23 for all steps in this procedure.

1. Remove the two screws (located just behind the door operator support) holding the car
top to the header and one screw from each side of the support for a total of four
screws.

2. Align the door operator rear foot mount to the approximate center of the door
operator support, and install and hand tighten the screws removed in step 1.

3. Mount the door operator on the door operator support.

4. Remove the flange screw and flange nut from the bottom side of both support
clips.

5. On the left side of the operator (opposite the door motor), remove the support clip
and place it on the outside of the strut with the hole turned down.

6. Insert the flange screw through the slot and the hole in the support strut, then into
the clamp nut, and hand tighten.

7. On each end of the operator, loosen the two retaining screws that hold the sup-
port struts in place.

8. On the right side of the operator, loosen both the front and back struts.

9. Adjust the support strut so that the support clips sit flat on the rear foot mount.
Snugly tighten the two retaining screws.

10. Adjust the rear foot mount until the two support clips align with the slots in the rear foot
mount.
Further adjustments can be made by adjusting the door operator on the door operator

support.

11. Install the remaining fasteners from step 4 into the support clips.

12. Tighten all fasteners holding the support clips to the support struts and the rear foot
mount.

13. Tighten the screws holding the rear foot mount to the car top and header.

14. Plumb the door operator, and tighten the strut retaining screws.

15. Verify all fasteners are secure.

Door Operator Installation

(continued)

Car Top Door Operator

Support

Rear Foot

¼" x ¾" Hex Head

Flange Screw (4)

Remove these four screws, Header

and use them to attach the
rear foot to the car top/header

Drive Sheave
To adjust the support struts and plumb the
face of the drive sheave, loosen these two
retaining screws on either side.

Support Strut
3/8" Hex Head Flange Nut
Support Strut

3/8" Unistrut Nut

Rear Foot
Turn the clip so that its
Car Top slot matches the hole
in the support strut

Header
Support Clip

3/8" x 1" Hex Head Flange Screw

Figure 11 - Door Operator Mounted on the Rear Foot Mounting

Connect the Drive Arms

See Figure 12 on page 24 for all steps in this procedure.
1. Attach the drive arm assembly to the pivot bearing on the car header.
2. Position the connecting arm to point away from the door operator, and attach the
door tap plate to the door panel.
3. Attach the adjustable arm to the drive wheel bar, and connect the adjustable arm
to the drive arm.
4. Check the drive arm for plumb. If necessary, space the drive arm from the car
header with 5/8” flat washers.
5. Repeat steps 1 through 4 on other side.
January, 2016 - 89196 v.1.0 23
Mechanical Installation HD-LM Door Operator

Door Operator Installation

(continued)
Drive Wheel Bar

Drive Wheel
Bearing Spacer

Pivot Arm

Adjustable Arm

3/8 x 11/4 Flat Head

3/8 Hex Nut
Socket Cap Screw
Bearing Spacer 3/8 Helical Lockwasher

Pivot Bearing Assembly

3/8 x 1 1/4 Flat Head
Socket Cap Screw

Drive Arm

5/8 Locking Hex Jam Nut

5/8 Flat Washer (5 provided)
Use as necessary to plumb drive arm.

Car Door
Drive Arm

Connecting Arm

3/8 Pyramidal Tooth Lockwasher (3)

3/8 Hex Nut (3)

Door Tap Plate 3/8 x 1 Carriage Bolt (3)

Figure 12 - Connect the Dual-Drive Arms

Set the Mechanical Stops

Electrical Installation
Discrete Configuration
1. Locate the toggle switch inside the door operator, and place it in the OFF position.
2. Bring wiring from the elevator controller to the door operator. This provides the
connection points for the HD-LM door operator power and the car gate switch con-
nections for the elevator controller. See the job wiring diagrams, Table 1, and
Table 2.

Signal Name Signal Description

AC1 115VAC Line Input (5 amps)

AC2 AC Neutral

GND Ground

GS1 DRA from Gate Switch

GS2 DRB from Gate Switch

Table 1 - Door Operator Power Input & Car Gate to Controller Connections

Remote UIT_I/O Card Signal Name Signal Description

CON 5-1 DOL-O Door Open Limit Output

CON 5-2 DCL-O Door Close Limit Output

CON 5-3 DL6-O Door Close 6 Inches Point Output

CON 5-4 DRL-O Door Reversal Limit Point Output

CON 5-5 OD Open Door Command Input

CON 5-6 CD Close Door Command Input

CON 5-7 NDG Nudging Command Input

CON 5-8 HDI Heavy Duty Command Input

CON 5-9 Input Common OD, CD, NDG, and HDI, Input Common

CON 5-10 Output Common DOL, DCL, DL6, and DRL Output Common

Table 2 - CON 5 on the Remote UIT_I/O Card

January, 2016 - 89196 v.1.0 25

Electronic Setup and Adjustment HD-LM Door Operator

Electronic Setup and Adjustment

To prevent automatic movement of the door while adjusting limit switches,
place the elevator on Inspection Operation and disconnect Connector 5 from
the Remote UIT_I/O Card.

1. Turn OFF, Lock, and Tag out the mainline disconnect.

2. Route the door operator harness to the swing return, and connect the harness
connectors to the appropriate connectors on the car wiring interface card.

3. If required, connect the safety edge cables to the safety edge box.
On jobs with both front and rear doors, adjust front and rear door operators separately.
4. Verify that the VBUS and WD LEDs on the door card are illuminated.
If the LEDs are not illuminated, see Troubleshooting on page 50.

Limit Setting 1. Turn OFF, Lock, and Tag out the mainline disconnect.

2. Physically move the door to the fully closed position, noting which direction the
cam shaft rotates. See Figure 13.

3. Loosen the DCL and DOL cams, and rotate them until the magnets face the door
card.

4. Loosen the door card mounting bracket screws.

5. Slide the door card and bracket toward or away from the DCL and DOL cams until
there is 1/8” between the card and the cams. The card MUST be square with the
DCL and DOL cams.

6. Tighten the door card mounting bracket screws.

7. Slide the DCL and DOL cams to align the center of their magnets with the center of
their respective magnetic sensors at the edge of the door card.

DOL
DCL Gate Switch Cam

Magnet
Door Card

Figure 13 - Door Operator Cams

Limit Setting
(continued) 8. Turn ON the mainline disconnect.
9. Verify that the VBUS and WD LEDs on the door card are illuminated.
If LEDs are not illuminated, see Troubleshooting on page 50.
10. Rotate the DCL cam in the same direction that the cam shaft rotated in step 3 until
the DCL LED is illuminated. Tighten the set screw.
11. Move the door to the fully open position, noting which direction the cam shaft
rotates.
12. Rotate the DOL cam in the same direction the cam shaft rotated in the previous
step until the DOL LED is illuminated. Tighten the set screw.
13. Verify that the configuration jumpers on the door card are installed per Table 3.
See Figure 14 and Figure 15 on page 28 for jumper locations.

Jumper Jumper Setting/Position Description

ON 1-2 (default) *Default setting for normal operation.

JP1
ON 2-3 *This setting is for In Circuit Emulation or Programming.

ON 1-2 (default) *Ties CAN termination resistor decoupling capacitor to ground.

JP2
ON 2-3 *Ties CAN termination resistor decoupling capacitor to chassis ground.

ON 1-2 (default) *Allows CAN shield to be connected to ground through capacitor.

JP3
ON 2-3 *Allows CAN shield to be connected directly to ground.

ON 1-2 (default) *Allows CAN shield to be connected to ground through capacitor.

JP4
ON 2-3 *Allows CAN shield to be connected directly to ground.

* Do not change these values.

All JP5 jumpers must be all ON for 24–48VDC or all OFF for 115VAC or damage
to the card could occur.
ON Input signals configured for 24-48VDC.
JP5 A-H
OFF Input signals configured for 115VAC.

ON Selects other CAN devices.

JP6
OFF (default) Selects door operator card CAN device (TAC50–04).

ON Configures Remote UIT_I/O Card for use with TAC CAN or RS485 controllers (no I/O).
JP8
OFF (default) Configures Remote UIT_I/O Card for use with stand alone discrete I/O.

ON Remote UIT_I/O Card will communicate with rear door operator.

JP9
OFF (default) Remote UIT_I/O Card will communicate with front door operator.

Table 3 - Remote UIT_I/O Card Configuration Jumpers

January, 2016 - 89196 v.1.0 27
Electronic Setup and Adjustment HD-LM Door Operator

Limit Setting
(continued)
GND-ISO Test Point DGND P3.3 Magnetic
Test Point Test Point RESET Sensor
P5-ISO Test Point
P15-ISO Test Point

Fuse
JP1 Watchdog
MDO
Fuse F3 VBUS JP6 LED
Fuse MDC
LED JP2 F1
JP3, JP4, JP5 Magnetic
Sensor

Figure 14 - 6300PA7 Door Operator Card

CON2

JP1 - JP4 CON5

JP6 - JP9 CON3

R8, R9 JP5 A-H

(under label)

SW1 UIT

MDO

MDC

RESET

Figure 15 - 6300AAR Remote UIT_I/O Card

Direction Check Verify the location of the doors.

• If the doors are fully closed (DCL illuminated), press MDO on the Remote UIT_IO
Card and the doors should move in the Open direction.
• If the doors did not move, press MDC.
• If the doors moved in the Open direction, the LHO value must be changed.

Auto Null
When performing an Auto Null, the doors must be at rest.
1. Begin with the doors fully closed.

2. Use the UIT to scroll to MAIN>DOOR>CMD>AUTONULL.

3. Press ENTER, and the UIT displays Nulling ADC offsets. When complete, the UIT
displays Null complete.

4. Scroll to Save>Flash>Config to save the Auto Null values.

Door Scan 1. Place the elevator on Inspection Operation.

2. Verify that the door is fully closed or fully open.

3. On the UIT, scroll to MAIN>PROFILE1>CMD>LEARN TRAVEL.

4. Press ENTER, and the UIT displays:

Travel = (some number)
Ent to Re-Learn

5. Press ENTER, and the UIT displays:

Travel = 0.000
Move Doors Now

6. Press MDO until the DOL LED is illuminated, and the UIT displays:
Travel = (learned value)
Save to Flash

7. Save the door scan to FLASH.

a. Scroll to MAIN>SYSTEM>CMD>SAVETOFLASH, press ENTER, and UIT displays:
ENT to save
ESC to exit
b. Press ENTER, and the UIT displays Adj's have been saved to FLASH.

January, 2016 - 89196 v.1.0 29

Electronic Setup and Adjustment HD-LM Door Operator

Profile Adjustments
The doors should perform well with default settings. However, if changes to the
performance are required, see Diagnostics on page 35.

1. Place the elevator at the appropriate landing of the profile that is to be adjusted.

2. Use the UIT to scroll to MAIN>CONTROL>CMD>CYCLE MODE, and press ENTER to

place the door in Cycle mode.
Some adjustments cannot be changed with the door in motion. If the Cycle mode does not

have a delay, make adjustment changes only when the door is at rest on either limit.

3. Scroll to MAIN>CONTROL>ADJ>CDT to adjust the delay time at each limit. Some delay
at the door close limit is necessary to allow other adjustments to be changed.

To avoid mechanical damage to the doors when increasing open and close
high speed, do NOT make drastic changes.

4. On the UIT, scroll to MAIN>PROFILE#>ADJ, and make the necessary Door Open
and Door Close adjustments. See Figure 16 on page 31 and Figure 17 on
page 32.

5. Save any adjustment changes to FLASH.

IMPORTANT! Save changes to FLASH when the door is on DCL, or the changes may not be
accepted.

Profile Adjustments
(continued)

Close Torque Limit 3 Close Torque Limit 2 Close Torque Limit 1

(ctl3) (ctl2) (ctl1)

CloseHighSpeed
(chs#)

Close_Jerk_Rate
(cjdr#)

Speed

CloseDEcelRate
CloseLinearTargetGain
CloseACcelRate (cder#)
(cltg#)
(cacr#)

CloseManualSpeed
CloseNudgingSpeed (cms#)
(cndgs#)

Six Inch From

Close Point

DOL Door Closing DCL

Limit Limit
CloseDigitalTargetOffset
(cdto#)

six_inch_point_adj
(six)

Profile# Adjustment Door Adjustment

oacr# OpenACcelRate otl1 Open Torque Limit 1

obs# OpenBacklashSpeed otl2 Open Torque Limit 2
obd# OpenBacklashDistance otl3 Open Torque Limit 3
ohs# OpenHighSpeed
oder# OpenDEcelRate
oms# OpenManualSpeed
oltg# OpenLinearTargetGain
odto# OpenDigitalTargetOffset
Note: # = Profile Number

Figure 16 - Door Closing Profile

January, 2016 - 89196 v.1.0 31

Electronic Setup and Adjustment HD-LM Door Operator

Profile Adjustments
(continued)

Open Torque Limit 1 Open Torque Limit 2 Open Torque Limit 3

(otl1) (otl2) (otl3)

OpenHighSpeed
(ohs#)
Speed
OpenBacklashDistance
(obd#)
OpenLinearTargetGain
OpenDEcelRate (oltg#)
(oder#)

OpenManualSpeed
(oms#)
OpenACcelRate
(oacr#)

DCL OpenBacklashSpeed DOL

(obs#) Door Opening
Limit Limit
OpenDigitalTargetOffset
(odto#)

Profile# Adjustment Door Adjustment

oacr# OpenACcelRate otl1 Open Torque Limit 1

Figure 17 - Door Opening Profile

Closing Force 1. Use the UIT to scroll to MAIN>DOOR>ADJ>STALL, and note the value so that it can be
reset later.
2. Press ENTER, scroll to 0 (zero), and press ENTER again. This sets STALL=0.
3. Use a force gauge to measure the closing force. See Figure 18.
• The closing force should be less than 30 lbf. in the middle 1/3 of travel.

• If the closing force is too high: Scroll to MAIN>DOOR>ADJ>CTL2, reduce the value, re-
measure and repeat until the closing force is within limits.

Figure 18 - Safe Use of the Door Gauge

4. Scroll to MAIN>DOOR>ADJ>STALL, and set STALL back to its original value.
5. Save the values to FLASH.
6. Scroll to MAIN>SYSTEM>CMD>SAVETOFLASH, press ENTER, and the UIT displays:
ENT to save
ESC to exit
7. Press ENTER, and the UIT displays Adj's have been saved to FLASH.

Closing Kinetic Energy

1. Place the elevator on Inspection Operation at the landing where the test will be per-
formed.
2. Use the UIT to scroll to MAIN>DOOR>MON>DOOR_trav, and record the value.
3. Use either MDC or MDO to move the doors to one of the following positions:
• Center-opening doors: 1" from fully open
• Single-speed doors: 2" from fully open
4. Scroll to MAIN>DOOR>MON>DOOR_pos, and record the value.
5. Subtract the DOOR_pos value from the DOOR_trav value.
6. Scroll to MAIN>DOOR>MON>ADJ>SWM1, and enter the value from the previous
step.
7. Use either MDC or MDO to move the doors to one of the following positions:
• Center-opening doors: 1" from fully closed
• Single-speed doors: 2" from the face of the strike column
8. Scroll to MAIN>DOOR>MON>DOOR_pos, and record the value.
9. Scroll to MAIN>DOOR>MON>ADJ>SWM2, and enter the value from the previous
step.
10. Determine the minimum allowable closing time from the door operator nameplate.
January, 2016 - 89196 v.1.0 33
Electronic Setup and Adjustment HD-LM Door Operator

Closing Kinetic Energy

(continued)
11. Place the elevator on Automatic Operation.

12. Scroll to MAIN>DOOR>CMD>STOPWATCH, and press ENTER.

13. Select the close time, press ENTER, and the UIT displays POS Mark 1 n.nnn (value
from SWM1).

14. Press ENTER, and the UIT displays POS Mark 2 n.nnn (value from SWM2).

15. Press DOOR OPEN, and when door is fully open, press ENTER and the UIT dis-
plays Stopwatch armed.

16. When the door closes, the UIT displays the closing time. If the closing time is less
than the minimum allowable closing time specified, reduce the value of the Close
High Speed (CHS#) adjustment and repeat until the closing time is greater than or
equal to the minimum.

17. Save any adjustment changes to FLASH.

Set the Gate Switch

1. Position the door 11/2” from fully closed.

2. Rotate the disk in the Close direction until the shorting bar just touches the two
leaf contacts. See Figure 19.

3. Locate a tab on the locking ring that lines up with a notch in the contact disk.

4. Rotate the drive wheel until the door is fully closed, and verify that the shorting bar
has not run past the leaf contacts.

5. Open and close the door to verify that the gate switch shorting bar enters the leaf
contacts at 11/2” from fully closed.

6. Verify that the shorting bar remains between the leaf contacts in the fully closed
position and that the gate switch leaf contacts do not rub on the thin portion of the
plastic disk during normal operation.

7. Recheck all bolts, cap screws, cam hex screws, and belt tensions for proper tight-
ness.

Cam Switch Closed

Gate Switch Leaf

Figure 19 - Gate Switch

Diagnostics
User Interface Tool (UIT)

UP or DOWN Arrow - Scrolls through

menus, adjustments, and displays.

ThyssenKrupp ESC - Exits the current level of a

Universal Door menu, adjustment, or display.

ENTER - Selects a menu, adjustment,

or display.

UP DOWN ESC ENTER

Arrow Arrow

Overview of Adjustments, Parameters, and Commands

• All adjustments must be made when the doors are idle.
• Before the card is reset or powered-down, save any adjustment changes to
FLASH.
• When the adjustment is a speed value:
» Increase the value = The door runs at a faster speed.
» Decrease the value = The door runs at a slower speed.

• When the adjustment is an acceleration or deceleration rate value:

» Increase the value = The door accelerates or decelerates faster.
» Decrease the value = The door accelerates or decelerates slower.

• When the adjustment is a distance or point value:

» Increase the value = The distance or point is further from either the Door Open Limit
(DOL) or Door Close Limit (DCL), depending on whether door is opening or closing.
» Decrease the value = The distance or point is closer to either the Door Open Limit
(DOL) or Door Close Limit (DCL), depending on whether door is opening or closing.

• Door position is stored at 0 on DCL and at Travel (TRV) on DOL.

• Speeds are (+) in the opening direction, and (–) in the closing direction.

January, 2016 - 89196 v.1.0 35

Diagnostics HD-LM Door Operator

UIT Menu Tree

Main Menu

Faults & Info SaveFlash Config Profile 1 Profile 2 Control Diagnostics Door System Monitor Command
Show Faults Save to Flash? OHS1 OHS2 IBM0 DM0 DIREV LDO VER CLF
UIT_IO Version Undo Changes OMS1 OMS2 DM1 DCM ANL
Output State Long/Short Adj Menu OACR1 OACR2 IBM1 DZ0 PPR LHO TPO1
Input State Door Type ODER1 ODER2 DZ1 RPM ELI TPO2 SHD
Safety Edge (On/Off) DOL Contact IBM2 MTP TPS1 RST
DCL Contact OLTG1 OLTG2 IBM3 TPA1 MDC TPS2
DL6 Contact ODTO1 ODTO2 IBM4 TPA2 MNC TPL1 LTR
DRL Contact TPM1 MFC TPL2 SWC
OBS1 OBS2 IBM5 TPM2 RSF SWO
OBD CHS2 IBM6 TPD1 IFB POS SWF
*OTL1 CMS2 TPD2 ADZ0 TRV
*OTL2 CACR2 TPL1 ADZ1
* Profile 1 only *OTL3 CDER2 TPL2 LPTC UCV
CHS1 CJDR2 ADP UTQ
CMS1
CACR1 CLTG2 STALL UMV
CDER1 CDTO2
CJDR1 IKP UVE
CNDGS2 IKI UPE
CLTG1 IVL ADC0
CDTO1 KPCMD2 ADC1
KICMD2 SWM1
CNDGS1 KDCMD2 SWM2 OSC
*CLT KPFB2 CSC
*CLT1 KDFB2
*CLT2 DTGO
*CLT3 DTGC
*SIX DPID
MCS
KPCMD1
KICMD1
KDCMD1 = Indicates items on the long menu.
KPFB1
KDFB1
RSC
LAG

Figure 20 - UIT Menu Tree

Adjustments
Control Adjustments
Name Adjustment Definition
CDT Cycle Delay Time The time the door control delays at each limit when doors are on continuous cycle mode.
DBM0 De-Bounce Bit Mask 0 The signals can have additional de-bouncing - set the corresponding bit.
DBM1 De-Bounce Bit Mask 1 The signals can have additional de-bouncing - set the corresponding bit.
DBM4 De-Bounce Bit Mask 4 The signals can have additional de-bouncing - set the corresponding bit.
DBM5 De-Bounce Bit Mask 5 The signals can have additional de-bouncing - set the corresponding bit.
IBM0 Invert Bit Mask 0 The signals can be inverted - set the corresponding bit.
IBM1 Invert Bit Mask 1 The signals can be inverted - set the corresponding bit.
IBM4 Invert Bit Mask 4 The signals can be inverted - set the corresponding bit.
IBM5 Invert Bit Mask 5 The signals can be inverted - set the corresponding bit.
IIM Input Invert Mask This is the input invert mask for the I/O Expansion.
OIM Output Invert Mask This is the output invert mask for the I/O Expansion.

Diagnostic Adjustments
• These values are for diagnostic purposes and cannot be changed using the UIT.

• The test points have a range of 0V minimum—+3V maximum.
• The test point outputs are based on Equation 1 and Equation 2.
Equation 1= TP1out = ((TP1in * TPM1) / TPD1) * 0.73mV + 1.5V
Equation 2 = TP2out = ((TP2in * TPM2) / TPD2) * 0.73mV + 1.5V

Adjustment Minimum Default Maximum Definition

DM0 0 2048 4095 DAC 0 Multiplier.
DM1 0 2048 4095 DAC 1 Multiplier.
DZ0 -1228 0 1228 DAC 0 Offset.
DZ1 -1228 0 1228 DAC 1 Offset.
HEX – 0 – Values in Hex.
TPA1 0 2048 32767 Test Point 1 Address.
TPA2 0 2048 32767 Test Point 2 Address.
TPD1 0 0 32767 Test Point 1 Divider.
TPD2 0 0 32767 Test Point 2 Divider.
TPL1 – 0 – Test Point 1 Length.
TPL2 – 0 – Test Point 2 Length.
TPM1 1 1 32767 Test Point 1 Multiplier.
TPM2 1 1 32767 Test Point 2 Multiplier.

January, 2016 - 89196 v.1.0 37

Adjustments HD-LM Door Operator

Door Adjustments

Adjustment Minimum Default Maximum Definition

ADP* 1 1 DPL Active Door Profile.
ADZ0* -8192 0 8192 A/D Digital Zero 0.
ADZ1* -8192 0 8192 A/D Digital Zero 1.
CLT 0 10 25 Closing Torque.
CTL1 0 20 100 Close Torque Limit 1.
CTL2 0 20 100 Close Torque Limit 2.
CTL3 0 40 100 Close Torque Limit 3.
DIREV 0 100 500 Smooth Turnaround.
IFB* 0 0 1 Invert Feedback - Do Not Change.
IKI* 0 807 6400 Current Loop Integral Gain - Do Not Change.
IKP* 0 1.25 8.0 Current Loop Proportional Gain - Do Not Change.
IVL* 10 95 100 Current Loop Voltage Limit - Do Not Change.
LPTC* 0 .015 .050 Low Pass Time Constant.
MDC* MNC 6.79 6.8 Maximum Drive Current.
MFC* 0 1.0 MNC Motor Field Current.
MNC* MFC 1.4 MDC Motor Nameplate Current - Do Not Change.
MTP* 2.0 6.0 8.0 Motor Poles - Do Not Change.
OTL1 0 50 100 Open Torque Limit 1.
OTL2 0 45 100 Open Torque Limit 2.
OTL3 0 20 100 Open Torque Limit 3.
PPR* 64 500 2048 Encoder Resolution.
RPM* 500 1150 2048 Motor RPM.
RSF* .10 3.1 6.0 Rated Slip Frequency - Do Not Change.
SIX 0 1.0 15.9 Six Inch Point.
STALL 0 50 300 Stall Velocity.
SWM1 0 0 32.767 Stop Watch Mark 1.
SWM2 Stop Watch Mark 2.
*System Adjustment MAL must equal 1 for the availability of the adjustment.

Profile Adjustments
• # = profile number.

• Each profile has adjustments for both Open and Close; the profile adjustments have
the same minimum, default, and maximum values.
• Each value may be adjusted for a different purpose.
• Adjustment values can relate to one another only within same door operation profile.

Adjustment Minimum Default Maximum Definition

CACR# 0 1200 3600 Close Acceleration Rate.

CDER# 0 900 1919 Close Deceleration Rate.

CDTO# -2.0 0 2.0 Close Digital Target Offset.

Close manual speed Rated RPM of motor

CHS# 300 Close High Speed.
adjustment value. in RPM adjustment.

CJDR# 0 3100 8192 Close Jerk Rate.

CLTG# 60 120 3000 Close Linear Target Gain.

Close high speed

CMS# 0 40 Close Manual Speed.
adjustment value.

Close high speed

CNDGS# 0 125 Nudge Close Speed.
adjustment value.

Speed Control Derivative Gain - Do Not

KDCMD# 0 0 327.67
Change.

Speed Feedback Derivative Gain - Do Not

KDFB# 0 0 327.67
Change.

Speed Control Integral Gain - Do Not

KICMD# 0 22.2 3276.7
Change.

Speed Command Proportional Gain - Do Not

KPCMD# 0 0 327.67
Change.

Speed Feedback Proportional Gain - Do Not

KPFB# 0 3.33 327.67
Change.

LAG 0 0.150 0.250 Profile Lag Compensation - Do Not Change.

OACR# 0 1200 3600 Open Acceleration Rate.

OBD 0 1.0 10 Open Backlash Distance.

Open high speed

OBS# 0 60 Open Backlash Speed.
adjustment value.

ODER# 0 1200 3839 Open Deceleration Rate.

ODTO# -2.0 0 2.0 Open Digital Target Offset.

Open manual speed Rated RPM of motor

OHS# 400 Open High Speed.
adjustment value. in RPM adjustment.

January, 2016 - 89196 v.1.0 39

Adjustments HD-LM Door Operator

Adjustment Minimum Default Maximum Definition

OLTG# 60 150 3000 Open Linear Target Gain.

Open high speed

OMS# 0 40 Open Manual Speed.
adjustment value.

Re-open Slip Compensation - Do Not

RSC 0 0 2000
Change.

System Adjustments
These adjustments will not take effect until the new value is saved to FLASH and the door operator card is reset.

Adjustment Minimum Default Maximum Definition

DCI – 0 – Discrete Controller Interface.
DCM – 1 – DC Motor Control Selection.
DOI – 0 – Discrete Operator Interface.
DPL 1 5 5 Door Profile Limit.
DRM 1 4 50 Multiple for Slow Clock - Do Not Change.
ELI – 0 – Electronic Limit Interface.
FSP 250 1000 2500 Sample Frequency - Do Not Change.
LDO – 0 – Linear Door Operator.
LHO – 1 – Left Hand Operation.
MAL – 0 – Menu Access Level.
UPM 1 2 50 Multiple for Medium Clock - Do Not

Parameters
CAN Parameters
These values are viewable only to aid in manufacturing-level diagnostics. Not for field use.

Name Command Definition

CEC Transmit and Receive Error Counters Displays value of transmit and receive error counters.

ESR Error Status Register Displays value of error status register.

GSR Global Status Register Displays value of global status register.

MDER Mailbox Direction/Enable Register Displays value of mailbox direction/enable register.

RCR Receive Control Register Displays short test point 1 input variable.

TCR Transmission Control Register Displays value of transmission control register.

System Parameters
Name Command Definition

VER Software Version/Revision Displays the version/revision of door operator software.

Control Parameters
These values are viewable only to aid in diagnostic purposes.

Motion Control State Number (MCS) - Indicates the current motion state of the of the doors; this number changes with
the specific operation of the doors.

Motion Control State Number Description

4 Direction Reversal

8 Stop Door

9 Hold Closed

10 Nudge Close

11 Manual Open

12 Manual Close

13 Open Door

14 Close Door

January, 2016 - 89196 v.1.0 41

Parameters HD-LM Door Operator

Door Parameters
Name Command Definition
ADC0 Analog to Digital Converter 0 Displays the value of analog to digital converter number 0.

ADC1 Analog to Digital Converter 1 Displays the value of analog to digital converter number 1.

CSC Close Slip Compensation This value is automatically set - Do Not Change.

DPID Profile ID Displays current profile.

DTGC Distance To Go Close Calculated value based on travel and close slip compensation.

DTGO Distance To Go Open Calculated value based on travel and open slip compensation.

OSC Open Slip Compensation This value is automatically set - Do Not Change.

POS Door Position This parameter displays position of door in motor revolutions.

TRV Door Travel This is the travel value learned when a door scan is performed.

UCV UPID Command Velocity Displays the dictated or commanded velocity.

UMV UPID Motor Velocity Displays the dictated or commanded motor velocity.

UPE UPID Position Error Displays the difference between calculated position and actual position.

UTQ UPID Torque Displays the dictated or commanded torque.

UVE UPID Velocity Error Displays the difference between dictated or commanded velocity and actual velocity.

Fault Codes 2000 Series Fault Code = Front Door Operator

3000 Series Fault Code = Rear Door Operator

Fault Code Description

2036 / 3036 IGBT FAULT
2050 / 3050 ENCODER FAULT
2051 / 3051 XS BELT SLIP FLT
2053 / 3053 MOTOR WIRE WRONG
2054 / 3054 REV ENCODER FLT
2055 / 3055 TRAVEL FAULT
2056 / 3056 OPEN OS FAULT
2057 / 3057 CLOSE OS FAULT
2058 / 3058 CL RUNAWAY FAULT
2059 / 3059 BUS POWER FAULT
2060 / 3060 OP RUNAWAY FAULT
2061 / 3061 OP OV DRIVE FAULT
2062 / 3062 CL OV DRIVE FAULT
2063 / 3063 IFBK FAULT
2064 / 3064 I SERIAL COM FAULT
2065 / 3065 I SCALE FAULT
2066 / 3066 DOL DCL FAULT
2067 / 3067 DOL FAILURE
2068 / 3068 DCL FAILURE
2069 / 3069 MAX TORQUE FAULT

January, 2016 - 89196 v.1.0 43

Technical Information HD-LM Door Operator

Technical Information
Record Flight Time
This procedure requires two people, one in the elevator and one on top of the elevator.

1. Place the elevator on Inspection Operation at the landing where the test will be per-
formed.

2. Use the UIT to scroll to MAIN>DOOR>ADJ>SWM1, and enter 0 (zero).

3. Scroll to MAIN>DOOR>MON>DOOR_trav, and record the value.

4. Use MDC or MDO to move the doors to 3/4 fully open position.

5. Scroll to MAIN>DOOR>MON>DOOR_pos, and record the value.

6. Subtract the POS value from the TRV value, and enter this value in door adjust-
ment SWM2.

7. Place the elevator on Automatic Operation. The doors will close.

8. Scroll to MAIN>DOOR>CMD>STOPWATCH, and press ENTER.

9. Choose the flight time, press ENTER, and the UIT displays POS Mark 1 n.nnn
(value from SWM1).

10. Press ENTER, and the UIT displays POS Mark 2 n.nnn (value from SWM2).

11. Press and hold Door Open (to open the doors), and enter a car call for the next
landing.

12. Release Door Open. The doors will close, and the elevator will run to the selected car
call. When the elevator makes its run and the doors open, the flight time is displayed.
SWM1 and SWM2 values are retained without saving until the door operator power is

cycled or the door card is reset.

Jumper Settings If the card is not communicating with IMS, verify that the jumpers are set as shown in
Table 4. If not, power-down the card, set the jumper(s) to the proper setting, and power-up
the card.

Jumper Jumper Setting/Position Description

Jumper on 1 and 2 Selects the DSP to run as a microcontroller. Manufacturing use only.
JP1
Jumper on 2 and 3 Selects the DSP to run as a microprocessor. Manufacturing use only.

Jumper on 1 and 2 Provides +5VDC programming voltage for DSP core FLASH. Manufacturing use only.
JP2
Jumper on 2 and 3 Removes +5VDC programming voltage to DSP core FLASH. Manufacturing use only.

ON *Selects Zmodem Mode for uploading new software. Field Selectable.

JP3
OFF *Selects Normal Mode for running. Field Selectable.

ON *Selects Rear Door Mode for receiving rear door commands. Field Selectable.
JP4
OFF *Selects Front door mode for receiving front door commands. Field Selectable.

*Selects RS485 communication link mode. Field Selectable. (Door Parameters D12 &
ON
D13=8).
JP5
*Selects CAN communication link mode. Field Selectable. (Door Parameters D12 &
OFF
D13=7 or 9).

*Selects 100K baud for CAN communication link. Field Selectable. (Door Parameters
ON
D12 & D13 = 9).
JP6 *Selects 50K baud for CAN communication link. (JP6 OFF for TAC 50-03 & TAC 50-04)
OFF (Default) Field Selectable.
(Door Parameters D12 & D13=7).

*Reset must be pressed for changes to take effect.

Table 4 - Jumper Settings

January, 2016 - 89196 v.1.0 45

Technical Information HD-LM Door Operator

Upload Generic Software

Upload FLASH Program Software

If the FLASH code becomes corrupted, it can be reinstalled.

1. Turn OFF, Lock, and Tag out the mainline disconnect.

2. Install a UIT on CON2.

3. Use a serial cable with a 4-pin connector adapter to connect a laptop with the
HyperTerminal software to the UDC Card at CON6.

4. Click Start.

5. Select Programs>Accessories>HyperTerminal. The Connection Description win-

dow opens.

6. Type in a name, such as "FLASH COMM", select an icon, and then click OK. The
Connect To window opens.

7. Select the arrow beside Connect Using:, then select COM1 (or the port that will be
used) from the list, and click OK. The COM1 Properties window opens.

8. Type in the following properties:

• Bits per second: 38400
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow Control: Hardware

9. Click OK. This session will be activated.

10. Select File>Save.

11. Select File>Properties. The Properties dialog box opens.

12. Select Settings. Verify the following:

• The function, arrow, and ctrl keys act as terminal keys
• The backspace key sends: Ctrl+H
• Emulation: Auto detect
• Telnet terminal ID: ANSI
• Back scroll buffer lines: 500

Upload FLASH Program Software

(continued)
13. Click ASCII Setup, and verify the following:
• Line delay: 0 milliseconds
• Character delay: 0 milliseconds
• Wrap lines that exceed terminal width is the only item checked.

14. Click OK on both dialog boxes.

15. Select the Transfer drop-down menu, then select Send File.

16. Use the Browse command to find the correct file, click the filename, and then click
Open.

17. Install jumper JP3, and press Reset (located on the door card).

18. Turn ON the mainline disconnect.

The UIT displays the status message ZMODEM READY. If this message is not shown,

replace the door card.

19. To start the software upload, click Send in the HyperTerminal screen.

20. When the upload is complete, the UIT displays:

ThyssenKrupp
Universal Door

21. Remove jumper JP3, press Reset, and the UIT displays:
ThyssenKrupp
Universal Door

22. Turn OFF, Lock, and Tag out the mainline disconnect.

23. Remove the cable from CON6.

Determine the Software Version/Revision

1. Begin with the doors fully closed.

2. Scroll to MAIN>SYSTEM>MON>SW_v_r, and press ENTER.

The UIT will display the software version and revision. The first two digits are the version,

and the second two digits are the revision.

3. Press ESC until the main menu displays.

January, 2016 - 89196 v.1.0 47

Technical Information HD-LM Door Operator

Cycle Mode When the Cycle Command (CYC) is activated, the doors continuously cycle. The delay at
the DOL and the DCL is controlled by the Cycle Delay Time (CDT) adjustment.

Activate the Cycle Command

1. Scroll to MAIN>CONTROL>CMD>Cycle Mode, press ENTER, and the UIT displays:

ENT to ENABLE
CYCLE Mode

2. Press ENTER, and the doors will start cycling.The UIT displays:
Control/Cmd
Cycle Mode

Deactivate the Cycle Command

1. Scroll to MAIN>CONTROL>CMD>Cycle Mode, press ENTER, and the UIT displays:

ENT to ENABLE
CYCLE Mode

2. Press ENTER, and the doors will stop cycling. The UIT displays:
Control/Cmd
Cycle Mode

Restart the IGBT Power Module

If an overcurrent circuit condition causes the power module to send a shutdown signal to
the DSP, the power module may be reset; however, the power module can only be reset
after the fault condition has been cleared.

1. Scroll to MAIN>DOOR>CMD>IGBT ERR Rst, press ENTER, and the UIT displays:
ENT to Proceed
ESC to Exit

2. To reset the power module, press ENTER, and the UIT displays PWM Reenabled.

3. Press ESC until the main menu displays.

Shutdown the IGBT Power Module

This command prevents any motor operation including the Manual Door Open (MDO) and
Manual Door Close (MDO) functions.

1. Scroll to MAIN>DOOR>CMD>Shutdown, and press ENTER.

The UIT display will not change, and the power module has now been shutdown.

2. Press ESC until the main menu displays.

Restore Factory Defaults

Each HD-LM Door Operator is shipped with certain parameters and adjustments modified
to match the job condition; however, the defaults remain the same for all units.

The supplied configuration of the door operator uses adjustment and param-
eter values that are different from the default values shown in the Diagnos-
tics section. Using the Factory Defaults Command (FDF) could result in a
maladjusted or non-functioning door operator.

1. Begin with the doors fully closed.

2. Scroll to MAIN>SYSTEM>CMD>FACTORY DEFAULTS, press ENTER, and UIT displays:

ENT to Restore
ESC to Exit

3. Press ENTER, and the UIT displays:

Values Restored

All adjustments, parameters and commands are now set to the manufacturing defaults.

4. Press ESC until the main menu displays.

January, 2016 - 89196 v.1.0 49

Troubleshooting HD-LM Door Operator

Troubleshooting
Power-Up Verification
1. Turn OFF, Lock, and Tag out the mainline disconnect.

2. Unplug the connectors from the door card.

3. Turn ON the mainline disconnect.

4. Measure AC voltage on the door operator terminal strip across AC1S and AC2. The
voltages should match the voltages in Table 5. If the voltage measured is zero (0), ver-
ify the following:
• The power switch in the door control box is ON.
• The connections in the swing return are functional.
• The power is ON at the elevator controller.
• The fuses in the elevator controller are functional.
• The connections in elevator controller are functional.

5. Measure the AC voltage across AC1S and ACG.

a. If the voltage is in range of 0–80VAC, measure AC2 to ACG.
b. If AC2 to ACG is in range of 103–126VAC, AC1S and AC2 have been reversed;
reverse AC1S and AC2.

6. With the system still powered-up, measure the DC voltages on the door operator ter-
minal strip across P24 and G24. The voltages should match the voltages in Table 5. If
the voltage measured is zero (0), verify the following:
• The P24 switch in the swing return is ON.
• The connections in the swing return are functional.
• The power is ON at the elevator controller.
• The fuses in the elevator controller are functional.
• The connections in the elevator controller are functional.

Voltage Meter Setting Positive Meter Probe Negative Meter Probe Voltage Measured

AC1S Volts AC AC1S terminal 6 AC2 terminal 5 103 - 126VAC

AC1S Volts AC AC1S terminal 6 ACG terminal 4 103 - 126VAC

AC2 Volts AC AC2 terminal 5 ACG terminal 4 0VAC

P24 Volts DC P24 terminal 17 G24 terminal 20 22 - 26VDC

Table 5 - Voltage Settings

LED Verification 1. Turn OFF, Lock, and Tag out the mainline disconnect.

2. Reconnect the connectors on the door card (located inside the door operator).

3. Verify the doors are in the fully closed position.

4. Turn ON the mainline disconnect.

5. Verify that the VBUS and WD LEDs are illuminated. See Figure 21 on page 52.

If the VBUS or the WD LED is not illuminated, see Troubleshooting Guide on page 54.

6. Verify that the door is still in the fully closed position and that the DCL LED is illumi-
nated. If the LED does not illuminate, see Troubleshooting Guide on page 54.

7. Turn OFF the toggle switch (located in the door operator).

8. Manually move the doors to the fully open position.

9. Turn ON the toggle switch.

10. With the door in the fully open position, verify that the DOL LED is illuminated. If
the LED does not illuminate, see Troubleshooting Guide on page 54.

Power Supplies Check

When checking door card power supplies, take great care to avoid electrical
shock and/or damage to the door card.
1. Turn the door card ON, and measure the voltages at the specified points on the door
card. The voltage for each measurement should be in the range noted. See Figure 21
on page 52.
VBUS is the power supply for the motor. The voltage for this power rail is generated from

the incoming 115VAC, which is rectified and filtered to produce the DC power supply. A
VBUS indicator LED is provided on the card.

2. The VBUS LED will indicate whether this power supply is functional.
a. If the VBUS LED is not illuminated, see Troubleshooting Guide on page 54.
b. If 115VAC is available at CON11 pins 1 and 2, and the VBUS LED is not illumi-
nated, replace the door operator card.

January, 2016 - 89196 v.1.0 51

Troubleshooting HD-LM Door Operator

Power Supplies Check

(continued)
GND-ISO Test Point DGND P3.3 Reset Magnetic
P5-ISO Test Point Test Point Test Point Button Sensor
P15-ISO Test Point

Fuse F2 VBUS Watchdog

JP1 MDO
Fuse F3 LED JP6 LED
AGND P3.3A P5 Fuse MDC Button
Test Test Test JP2 F1 Button
Point Point Point JP3, JP4, JP5 Magnetic
Sensor

Power Supply Measurement Locations Acceptable Voltage Range (VDC)

P5 P5 Test Point to DGND Test Point 4.875–5.125

P3.3 P3.3 Test Point to DGND Test Point 3.2–3.37

P3.3A P3.3A Test Point to AGND Test Point 3.2–3.4

P5_ISO P5_ISO Test Point to GND_ISO Test Point 4.5–5.5

P15_ISO P15_ISO Test Point to GND_ISO Test Point 14.625–15.375

Figure 21 - Door Card Power Supply Check

Check the Encoder

Perform this check to verify that the encoder signals are working properly.
1. Before conducting this test, verify that fuse F1 on the door card is functional.

2. Use a digital multimeter to measure the voltage across fuse F1.

• If the voltage reads higher than 1.5 volts, replace the fuse.
• If the voltage reads below 1.5 volts, the fuse is functional.
The best way to check the encoder signals is with an oscilloscope. If an oscilloscope is not

available, use the digital multimeter method.

Oscilloscope Method
Required tool: An oscilloscope with two working channels.
1. Set the vertical channel to 5V/div.

2. Set the horizontal channel to 1uS/div.

3. Connect the ground leads for both channels to the GND test point.

4. Connect the channel A probe to CON8-2 (PHA).

5. Connect the channel B probe to CON8-3 (PHB).

6. Slowly rotate the door motor by hand.

• PHA and PHB should be 90 degrees out-of-phase, and toggle between 0–1 and 4.5–5

volts.
• If both signals toggle as they should, then the encoder is working. The door card may
need replacing.

Digital Multimeter Method

Required tool: A digital multimeter set to measure DC volts.
1. Connect the negative lead to the GND test point and positive lead to CON8-2 (PHA).

2. Slowly rotate the door motor by hand.

The digital multimeter display should toggle between less than 1 volt and greater than 4

volts.

3. Connect the negative lead to the GND test point and positive lead to CON8-3
(PHB).

4. Slowly rotate the door motor by hand.

• The digital multimeter display should toggle between less than 1 volt and greater than

4 volts.
• If both PHA and PHB toggle as they should, then the encoder is working. The door
card may need replacing.

January, 2016 - 89196 v.1.0 53

Troubleshooting HD-LM Door Operator

Troubleshooting Guide
For assistance, please call 1-866-HELP-TKE.
.
Problem Possible Causes or Solutions
Doors Run the Opposite Direction 1. Change the hand of the operator by changing the LHO adjustment.
When First Powered Up 2. To verify that the problem was corrected, press MDO to verify that the doors move in the Open direc-
tion.
3. To verify that the doors move in the Close direction, press MDC.
4. Save this adjustment change to FLASH.

Door Motor Vibrates When Trying to 1. Verify that the proper motor type is selected in the DCM adjustment.
Move the Door 2. Verify that the motor leads are connected per the Motor Connections Chart below.
The motor and encoder connections must match what is shown in the charts below. If any of these con-
nections are not correct, unstable operation will result.
Do not change motor or encoder connections to change door
direction. To change door direction, use the LHO Adjustment.

3. Verify that the encoder is connected per the Encoder Connections Chart.
4. Verify 5VDC to encoder connector.
a. Use a digital multimeter to measure the voltage from CON 8-1 to CON 8-4.
b. Place the red probe on CON 8-1 and the black probe on CON 8-4.
• If the voltage reads less than 4.5 volts, check the fuse.
• If the voltage reads above 4.5 volts, check the encoder signals.
5. Verify that the encoder power fuse F1 on the door card is functional.
6. Verify that the encoder works.

Motor Connections
VFD Cable AC Motor DC Motor
Connector-Pin
Wire No. Leads Leads

CON 10-2 1 1 No Connect

CON 10-4 2 2 Red

CON 10-3 3 3 Black

GND Screw Green Green No Connect

Encoder Connection
Connector-Pin Wire Color Signal

CON 8-1 Red P5

CON 8-2 White PHA

CON 8-3 Green PHB

CON 8-4 Black GND

Problem (Continued) Possible Causes or Solutions

Doors Will Not Open to Fully Open 1. Verify DOL limit is adjusted properly and the DOL LED illuminates when the magnet is aligned with the
Position hall-effect sensor.
2. Verify the mechanical stop is set properly and is not interfering with the Open Cycle.
3. Verify the drive arms are set up and aligned properly.

Doors Will Not Close to Fully Closed 1. Verify that the DCL limit is adjusted properly and that the DCL LED illuminates when the magnet is
Position aligned with the hall-effect sensor.
2. Verify the mechanical stop is set properly and is not interfering with the Close Cycle.
3. Verify that the drive arms are setup and aligned properly.

VBUS LED Will Not Light 1. Verify that the power switch in the operator is in the ON position.
2. Check for 115VAC across pins 1 and 2 of CON 11.
3. Check fuse F2 on the door card; replace if necessary.
4. Verify the wires for power (those going to CON 11) are securely fastened and in the correct place.

WD LED Will Not Light 1. Verify power switch in operator (located on the PC card shelf) is in the ON position.
2. Check fuse F3 on the door card; replace if necessary.
3. Verify the wires for power (those going to CON11) are securely fastened and in the correct place.

DCL or DOL LED Will Not Light The DCL or DOL LEDs will not illuminate unless the magnet cam is aligned with the hall- effect sensor on
the end of the card.

1. Verify proper alignment of the magnetic limit cam with the hall-effect sensor. If not aligned properly,
adjust the magnetic limit cam on the door operator cam shaft.
2. Verify that the DCI, ELI, and LDO adjustments are all set to 0 (zero).
3. Verify that the power switch in the operator is in the ON position.
4. Check fuse F3 on the door card; replace if necessary.
5. Verify that the wires for power (those going to CON11) are securely fastened and in the correct place.

Doors Will Not Reverse on Safety 1. Verify that the wires for safety edge signal are securely fastened and in the correct connector. The
Edge Activation safety edge signal wire goes to CON 9-5 on the UDC.
2. Verify that the SE signal return wire (G24) is connected to CON 9-6.
3. Verify the UDC Card signal.
a. Use a digital multimeter to place black probe on CON 9-6 and red probe on CON 9-5.
b. Activate the safety edge, and verify that the digital multimeter reads less than 2 volts.

MDO Starts to Open Doors, But Doors Verify that the elevator is on Inspection Operation. The MDO is overridden by a Close Door Command
Reclose from the elevator controller.

MDC Starts to Close Doors, But Doors Verify that the elevator is on Inspection Operation. The MDC is overridden by an Open Door Command
Reopen from the elevator controller or by an active SE signal.

Doors Will Not Set Up 1. Verify that the motor moves the door in the correct direction when MDC or MDO are pushed.
2. Verify that the encoder is connected properly.
3. Verify 5VDC to the encoder connector.
4. Use a digital multimeter to measure the voltage from CON8-1 to CON8-4. Place the red probe on
CON8-1, and the black probe on CON8-4.
• If the voltage reads less than 4.5 volts, check the fuse.
• If the voltage reads above 4.5 volts, check the encoder signals.
5. Verify that the encoder power fuse F1 on the door card is functional.
6. Verify that the encoder works.

January, 2016 - 89196 v.1.0 55

Troubleshooting HD-LM Door Operator

Problem (Continued) Possible Causes or Solutions

Doors Will Not Close After Opening, 1. Verify that the SE signal is not active.
or Doors Open Without Command 2. Use a digital multimeter to place the black probe on CON 9-6 and the red probe on CON 9-5.
and Will Not Close 3. Activate the safety edge, and verify that the digital multimeter reads less than 2 volts.
If the voltage at the CON9 is greater than 2 volts, then the wiring in the safety edge enclosure will have to
be changed so that the signal goes low when an obstruction is in the doorway.

Doors Will Not Move When MDO or 1. Verify that there are no mechanical restrictions or binds.
MDC Is Pushed 2. Verify that the IGBT has not been shutdown due to a fault. Check faults and follow the instructions for
the particular faults that are listed. If the fault listed is the IGBT_FAULT, reset the IGBT power module.
3. If MDO does not work:
a. Verify that the elevator is on Inspection Operation. The MDO is overridden by a Close Door Com-
mand from the elevator controller.
b. Verify that the DOL limit is not active. If it is active, the doors will not open. If on the DOL limit,
move the doors off of the open limit, and verify that MDO does cause the doors to open.
4. Verify that the elevator is on Inspection Operation. The MDC is overridden by an Open Door Command
from the elevator controller or by an active SE signal.
5. If MDC does not work, verify that the DCL limit is inactive. If it is active, the doors will not close. If on
the DCL limit, move the doors off of the close limit, and verify that MDC does cause the doors to open.
6. Verify that VBUS LED is illuminated.
7. Verify that WD LED is illuminated.
8. Power-down the card, remove the connector to the motor, and power-up the card.
9. Connect a voltmeter to the motor output pins; be very careful not to short the pins together.
10. Press MDO or MDC, and verify there is voltage on the motor output pins.
a. If voltage is present, check motor wiring. If wiring is good, motor may be bad.
b. If no voltage is present, verify that the correct door operator profile is loaded for the type of door
and motor being used. If the correct door operator profile is loaded and the IGBT is not faulted out,
the card may be damaged.

Maintenance 1. Verify that the motor mounting bolts are tight.

2. Remove the brush covers (where applicable), blow out the brush holders, check
the brushes for wear, and reinstall the covers.

3. Inspect the operator belts for the following:

a. Cracks or glazing
b. Even wear on both sides of the belt
c. Belts are not bottomed out in the grooves
d. Proper tension (belt slippage).
The following guidelines apply when testing, adjusting, or replacing belts:
• Ideal tension is the lowest tension at which the belt will not slip at peak load.
• All belts in the set should be tested for equal tension by pushing each belt down at
the midpoint between the pulleys (typical deflection is 3/8" with 10 lbf. applied).
• If belts require tensioning, check the sheave alignment with a straight edge.
• If belts are replaced on multi-groove sheaves, change the belts as a matched set.

4. Verify that all of the linkage bolts are tight.

5. Remove the door operator cover, rotate the door operator by hand, and check the
operation of the DOL and DCL sensors.

6. Check the operation of the gate switch, and verify that it is adjusted per code.

7. Use a burnishing tool/clean rough paper to clean gate switch contacts (if needed).

8. Replace the door operator cover.

9. Check for excessive bearing wear.

January, 2016 - 89196 v.1.0 57

Replacement Parts HD-LM Door Operator

Replacement Parts

3001AX1, 3001AX2, 3001AX5 3001AX3, 3001AX4

Single Arm, SS/2S/CO Dual Arm, CO

Single Arm Assembly

Sub-Assemblies Description
SS, 2S, CO
3001AX1 3002AY1 Electrical Assembly, Standard Frame
2011AF1 Mechanical Assembly, 1/2 HP
3001AX2 3002AY2 Electrical Assembly, Heavy Duty Frame
2011AF2 Mechanical Assembly, 1/2 HP
3001AX5 3002AY5 Electrical Assembly, Standard Frame
2011AF1 Mechanical Assembly, 1/2 HP
177AM1 Alarm, Audible Signal, 12V
Dual Arm Assembly
Sub-Assemblies Description
CO Only
3001AX3 3002AY3 Electrical Assembly, Standard Frame
2011AF3 Mechanical Assembly, 1/2 HP
3001AX4 3002AY4 Electrical Assembly, Heavy Duty Frame
2011AF4 Mechanical Assembly, 1/2 HP
Other Parts Print Number Description
378AW1 Fan Assembly, Dual-Drive Arm
462KL1 Harness Assembly, AC Motor
462PY1 Harness Assembly, Internal
960DT Wiring Diagrams

Replacement Parts
(continued)

17
13

43 18 16
14

10 8
5 24
23
22 7
5 6
19

11 12

3 23
4 20

1 21 10 15

2011AF1 - Mechanical Assembly, 1/2 HP shown

January, 2016 - 89196 v.1.0 59

Replacement Parts HD-LM Door Operator

Replacement Parts
(continued) ITEM PART NO. PRINT NO. DESCRIPTION
1 9723997 123992 Adjustable Arm Assembly

2 103268 Adjustable Arm (Intermediate)

3 124050 Bar, Tap, Adjustable Arm, Door Operator

4 9838820 63882 Idler Arm Assembly, Adjustable

5 40148 Dumper, Closing Vane, Clutch

6 141708 Cam, Shaft Assembly HD85

7 9711715 101171 Bearing, Main Door Operator

8 9711739 101172 Bearing, Rear Door Operator

9 800BP1 Door Operator Support Strut

10 9749470 77920 V Belt, 3V630

11 750CV1 Drive Sheave

12 894AM1 Drive Sheave

13 141700 Gate Switch Assembly

14 320LL1 Top Cover

15 9876686 67668 Jack Sheave Machining V Groove

16 44312 Door Operator Key

17 9739593 591BJ1 Motor Assembly, DO Closed Loop 115V, 1/2hp

18 9734624 120969 Sheave, Motor

19 9723985 123990 Pivot Arm Assembly

20 102109 Rear Support Clip

21 123988 Shim, Door Operator Machine

22 9814656 14653 Door Operator Stop

23 142CN1 Bearing, Rear Door Operator, Cast

24 451LF1 Belt Guard

The following items not illustrated:

25 286AH15 Flex Connector, Straight, .500 Dia.

26 200AMM1 Bolt Kit Dual-Drive Arm Door Operator

27 165ANB1 Motor Tensioning Assembly Plate

28 112HC1 Drive Wheel Bar

29 112HE1 Bar, Tap, Drive Wheel

30 760BM1 Shim, Drive Wheel

Replacement Parts
(continued) 31 9803889 6300PA7 UDC Board

32 378AW1 Fan Assembly Dual-Drive Arm Door Operator

33 9782722 672BW1 Power Supply, 24VDC, 50W

34 9736254 177AM1 Audible Signal Alarm, 12V

35 6300AEN1 PCB Assembly, SE Interface No Filter

36 286AV5 Flex Conduit, .500 Dia. X 7.500

37 142CM1 Bearing, Main Door Operator, Cast

3200AY1 Electrical Assembly Replacement Parts

ITEM PART NO. PRINT NO. DESCRIPTION

1 2011AF1 Door Operator Mechanical Assembly, 1/2 hp

2011AF2 Door Operator Mechanical Assembly, 1/2 hp

2011AF3 Door Operator Mechanical Assembly, 1/2 hp

2 196ADY1 P.C. Board Shelf

3 9803889 6300PA7 UDC Board

4 320HJ2 Gate Switch Cover

5 580KN1 Toggle Switch ON/OFF Marker

6 9870936 661BA4 Conn Term Plug/M 90° 5.08mm 1x4

7 378AW1 Fan Assembly Dual-Drive Arm Door Operator

8 672BW1 Power Supply, 24VDC, 50W

9 9736254 177AM1 Audible Signal Alarm, 12V

10 287AL1 Conduit Steel Box

11 9853662 834AF1 Terminal Block Rail, End Section

834DE1 Terminal Block Rail, 180° 10mm beige single level

834DF1 Terminal Block Rail, 180° 10mm green/yellow

12 684AD19 Din Rail

13 6300AEN001 PCB Assembly, SE Interface no filter

January, 2016 - 89196 v.1.0 61

Replacement Parts HD-LM Door Operator

Replacement Cards and Connectors

6300WK1 - SE Interface 6300AEN1 - SE Interface, 6300AAR1 - Remote UIT_I/O

No Filter 6300HL1 - User Interface Tool

6300PA7 - Universal Door Control (UDC) Connector Plugs

Part No. Print No. Location Connector Image

9725638 661BA3 Door Card CON 3

9725638 661BA3 UIT_I/O CON 2

9870936 661BA4 Door Card CON 8

9854698 661BB4 Door Card CON 10

9854542 661BB5 Door Card CON 11

9726541 661BA6 Door Card CON 9

9853431 661BA2 UIT_I/O CON 3

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Hd Lm Door Operator

Uploaded by

Hd Lm Door Operator

Uploaded by

HD-LM Door Operator

Vertical Express • P.O. Box 2019 • Memphis, Tennessee 38101

© 2000, 2016 Vertical Express. All rights reserved.

Manual Number: 89196 v.1.0

Static Protection Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Access and Egress Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Electronic Setup and Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

January, 2016 - 89196 v.1.0 1

January, 2016 - 89196 v.1.0 3

Terms in This Manual

WARNING statements identify conditions that may result in personal injury if

Use the Proper Fuse

Test Equipment Safety

Buzzer-type continuity testers can damage electronic components. Connection of devices

January, 2016 - 89196 v.1.0 5

Static Protection Guidelines

Immediate and long-term operation of an electronic-based system depends upon the

Shipping • Complete the included board discrepancy sheet.

Access and Egress Procedures

Car Top Safety

Safety precautions when accessing/egressing car tops:

DO NOT turn these switches to Automatic Operation until the hoistway

January, 2016 - 89196 v.1.0 7

Access and Egress Procedures

• Recognized refuge space

Safety precautions when working in pits:

 Dual-Drive Arm Installation begins on page 18.

3. Inspect the wiring. Verify all connections are secure.

4. Loosen the bolts holding the mechanical stops. See Figure 1.

Figure 1 - Drive Sheave Mechanical Stops

Measure V Belt Tension

2. Measure for an acceptable belt deflection (tension) of 0.020–0.024 at 7.5–8.5 pounds

January, 2016 - 89196 v.1.0 9

Measure V Belt Tension

Idler Arm Idler Arm

Figure 2 - V Belt Adjustment

2. Measure for an acceptable belt deflection (tension) of 0.020–0.024 at 7.5–8.5 pounds

Door Operator Installation

2. Turn OFF, Lock, and Tag out the mainline disconnect.

4. Lift the door operator to the car top.

11. Place the doors in the fully open position.

January, 2016 - 89196 v.1.0 11

Door Operator Installation

Drive Arm Support

Detail A Detail B Detail C Detail D

Match four slots to four holes

Support clips are

Figure 3 - Door Operator Mounted on the Door Operator Base

Door Operator Installation

See Figure 4 on page 14 for all steps in this procedure.

3. Mount the door operator on the door operator support.

15. Verify that all fasteners are secure.

January, 2016 - 89196 v.1.0 13

Door Operator Installation

Car Top Door Operator

¼" x ¾" Hex Head

Remove these four screws, Header

3/8" Unistrut Nut

3/8" x 1" Hex Head Flange Screw

Figure 4 - Door Operator Mounted on the Rear Foot Mounting

1. Place the doors in the fully open position.

3. Place the doors in the fully closed position.

5. Use the following formula to calculate the DO - DC

6. Loosen the two cap screws in the adjustable arm.

8. Tighten the two cap screws in the adjustable arm.

Door Door STROKE

Adjustable Arm Loosen these screws

Figure 5 - Calculate the Door Operator Stroke

January, 2016 - 89196 v.1.0 15

Adjust the Drive Arms

Adjust the Drive Arms

DOORS FULLY OPEN

Adjust here by sliding pivotarm along

ADJUSTMENT POINTS Adjust here by changing holes

This is the distance between

DOORS FULLY CLOSED

Dual-Drive Arm Installation begins on page 18.