Program_Outline_MBA in Artificial Intelligence
Program_Outline_MBA in Artificial Intelligence
(SSBM Geneva)
Method: Online
- English requirements:
Credit Transfer and Recognition of Prior Learning are described in the “Recognition
of Prior Learning (RPL) Policy” of SSBM Geneva.
3. Graduation Requirements
MBA with Distinction, is awarded to students who meet the following terms:
This program is delivered entirely online through the SSBM Online Learning Portal
used by Harvard and MIT. Modules can be completed in student’s own time and
pace.
− live lectures in form of Live Q&A Sessions, live seminars and webinars,
guest lectures, live lectures on specific topics, one to one sessions with the
lecturers, etc.
All learning materials for this program are made accessible through the SSBM
Online Learning Portal.
5. Grading system
Grade elements are described in the course syllabus and consist of formative and
summative assessments.
6 = very good
5 = good
4 = sufficient
3 = insufficient (fail)
2 = weak (fail)
1 = very weak (fail)
A grade of 4.0 is equivalent to 60% of the minimum possible performance:
Additional conversion table for 4.0 and letter grade scales (for international
students):
The exam is passed if the total number of points equals to or is above 60.
If the student fails the 1st exam deadlines, he/she can attend regular
examinations.
• Students who do not pass the exam in the 1st deadline take the next regular
exam.
• Number of times the student can take the exam is 3+1, where the last one
is considered as a commission exam. If the student fails, the commission
exam he/she has to enroll in the course one more time.
• Commissions exam is held through the commission.
• Commission exam cannot be cancelled.
• Grade achieved on the exam is considered to be the final grade of the
student.
If the student decides to refuse the grade achieved on the exam, he/she is
obligated to communicate his/her decision to the head of the course and take
another exam.
7. Program Outcomes
Course
Course Lecturer ECTS
ID
37079 Business IT (BIT02) Minja Bolesnikov 6
26909 Introduction to Artificial Intelligence for Aco Momcilovic 5
Managers (ITAI01)
37064 Artificial Intelligence in HRM Angelina Njegus 7
37065 Artificial Intelligence in Marketing (AIM01) Angelina Njegus 6
26657 Data Analytics and Decision Making (DADM01) Mario Silic 6
Applied Artificial Intelligence in Business TBD 6
Generative AI TBD 6
26908 Big Data and Data Science (BBD01) Sabrina Suman 6
36984 Innovative technology-driven value creation Xavier de Leymarie 7
(ITDVC01)
26813 Data Visualization and Storytelling with Data Mario Silic 5
(DVSD01)
TOTAL: 60
Course Descriptors
BUSINESS IT
Course Description
Course objectives
This course aims to equip students with the skills and knowledge necessary to
navigate the complex intersection of business and IT, enabling them to make
informed decisions and drive technological advancements within organizations.
Students will learn to develop and implement planning and goal frameworks for
IT strategy, IT projects, business processes, enterprise systems, IT risk
management, and emerging technology projects.
Main literature:
"Good to Great: Why Some Companies Make the Leap... and Others Don't" by
Jim Collins
Additional literature
"Built to Last: Successful Habits of Visionary Companies" by Jim Collins and Jerry
Porras
"Drive: The Surprising Truth About What Motivates Us" by Daniel H. Pink
Artificial Intelligence has become a buzzword many years ago. In the recent
decade we are witnessing rapid rise in AI research, development and application.
AI as a field has become much more than just software development – engineering
and technical issue. Many more fields are getting included in this area, and making
significant contribution from economic, philosophical, ethical, or social side. Ways
to get included are growing, as are the concerns about mismanagement of future
AI projects and services. We believe that is a good time to learn and expand
knowledge of people in business about different aspects of AI. Aim of this course
is to combine scientific research on different AI related topics, with different
business analytics and predictions, and to maximize understanding by use of
different sources.
We are always open for questions, discussions and suggestions of our students
through especially e-mail communication.
Course objectives
• Compare different definitions and choose most suitable for your business.
• Understand interconnectedness of different technologies and areas of
implementation.
• Create new ideas about AI products and services.
• Create broader framework about consequences of AI and its development
on the geopolitical and economic level.
• Get inspired to explore AI field further.
• Gather number of sources for additional AI education.
• Think about impact of AI and new technologies in the broader global
context, and on the different levels: from individual to company to country
level
Main literature:
1. Artificial Intelligence – A Modern Approach (3rd Edition)
2. Machine Learning for Dummies
3. Make Your Own Neural Network
4. Machine Learning: The New AI
5. Fundamentals of Machine Learning for Predictive Data Analytics:
Algorithms, Worked Examples, and Case Studies
ARTIFICIAL INTELLIGENCE IN HRM
Course Description
Course objectives
The core part of the course focuses on artificial intelligence and machine learning,
examining algorithms such as supervised, unsupervised, and reinforcement
learning, and their application to HRM through case studies. This course gives
students insight into using artificial intelligence for strategic human resource
management practices.
Main literature:
2. Ghosh, S., Majumder, S., and Kumar Das, S. (Eds.). (2024). Artificial
Intelligence Techniques in Human Resource Management. CRC Press
Taylor&Frances Group.
Additional readings:
1. Tyagi, P., Chilamkurti, N., Grima, S., Sood, K. Balusamy, B. (2023) Emerald
Publishing Limited.
Number ECTS
Learning activities of Allocation
Hours
● Lectures – Powerpoint 0.6
15
● Lectures – Video material 0.2
6
● Lectures – reading part 2.4
60
● Preparations for the lectures 15 0.6
● Individual study for additional 15 0.6
activities (presentations, seminars,
projects, debating, reporting etc.)
● Learning for final assignment + time 40 1.6
for solving
Main literature:
Kumar, V. (2021) Intelligent Marketing: Employing New-Age
Technologies. SAGE Publications Pvt. Ltd.
Sterne, J. (2017) Artificial intelligence for Marketing: Practical
Gentsch, P. (2019) AI in Marketing, Sales and Service. Cham: Palgrave
Macmillan, Springer.
Additional readings:
Akerkar, R. (2019) Artificial Intelligence for Business. Cham (Switzerland):
Springer.
Course objectives
The goal of this course is to help you develop your skills as a data-savvy manager
who are managers that are not necessarily data-science experts, but understand
what analytics can and cannot do, how to ask the right questions, and, most
importantly, how to interpret data to make better decisions. To that end, we will
study several basic analytics techniques, focusing on how you, yourself, can apply
them in practice, interpret their output, build intuition, and leverage them in
decision-making. Specifically, we will focus on Data Exploration, Data Aggregation,
Data Visualization, various analytics and software tools such as Excel, Power
Query, Power BI, Python, SQL, Azure ML, Machine Learning, etc. From various
data sets you will be able to give sense to data and convert data into a manageable
insight for decision-making.
The main problem in today's business world is the management and use of new
forms of huge amounts of data. Big Data, Big Data Analytics as well as Data
Science in general are very topical in terms of business value, human resources
and skills management. Managers should know what resources are required to
gain a competitive advantage with information derived from Big Data analytics.
There is also a shortage of data science experts and it is important to focus on
producing a workforce with the appropriate skills.
Course objectives
This course will introduce many aspects of the Big Data era and the
importance of data science, as well as many practical methods with
examples.
Course Learning Outcomes
1 To understand the context, role Explain the characteristics and context of Big
and implications of Big data. Data era and its implications on all industries
and living
2 To discuss various data types Discuss data types and the main analytical
and methods of analyze them challenges today
3 To provide knowledge about Identify possible areas and fields where Big
potential of exploiting data and Big
Big data data analysis has major influence
4 To develop some specific Explain a set of key functions, roles and
knowledge and skills in Big data competences in organizations to benefit from
management and Big data Big Data.
strategy creation
5 To provide knowledge how to Discuss importance of a Big Data strategy for
gain competitive advantage capturing the value of massive quantities of
using Big data analytics data
Main literature:
1. Bernard Marr, Data strategy - how to profit from a world of big data,
analytics and artificial intelligence, Kogan Page; 2nd edition (2022)
2. Big Data in Practice: How 45 Successful Companies Used Big Data
Analytics to Deliver Extraordinary Results, Wiley, 2016
Additional literature:
1. Peter Bruce and Andrew Bruce , Practical Statistics for Data Scientists,
O’Reilly Media,2017
Web
https://bernardmarr.com/ https://journalofbigdata.springeropen.com/
https://www.analyticsvidhya.com/ https://www.guru99.com/what-is-big-
data.html https://towardsdatascience.com/ https://hadoop.apache.org/
This class will explore the different forms of technologies available for the
Hospitality Industry and their evolution through time, with a particular emphasis
on the creation of value for a company. Case studies will be analysed based on
adapted strategic models in order to reflect on the creation of value such as the
traditional Michael Porter’s 5 forces (1979) and the value chain (cited in Murders,
2019) , but also the technology acceptance model (Venkatesh and Davies, 1986-
2000), and the Business Technology Standards (Huovinen et al., 2021). With this
class, students will acquire contemporary knowledge on how to use best the latest
technologies to drive value for businesses.
Students are required to follow online lectures and case studies and be prepared
for the course by reading the given reading materials. Students are expected to
actively watch all online lectures and case studies and are recommended to consult
with the listed literature.
Lecturers are available for clarifying students’ queries, are open for discussion and
reachable via e-mail or online meeting tools (Teams, Zoom…)
Course objectives
The aim of the course is also to link each type of technology previously defined
according to the relevant business opportunity, with the concrete measure of
value created. Different forms of value will be covered with specific case studies,
such as external values (brand image, customer loyalty) and internal values
(cost leadership, process efficiency). Relevant Key performance indicators will be
associated to the type of value created through innovative technology.
Knowing what innovative technology can create the best value of our business is
key to success. The students will learn to identify key opportunities, to evaluate
them from different angles and will learn how to apply a suitable value creation
strategy, based case studies and best industry practices.
Number ECTS
Learning activities of Allocation
Hours
● Lectures – video part 0.2
5
● Lectures-practical part 75 3.0
repeating and reading
Main literature:
Bergeron P. (2019) Making the Scale: The Relationship Builder vs. The
Challenger, National Apartment Association [blog] available at
https://www.naahq.org/making-sale-relationship-builder-vs-
challenger#:~:text=The%20difference%20is%20best%20described,when%
20the%20buyer%20is%20uncomforta ble, last accessed on August 23rd,
2023.
Bossen K. (2020) Emotion AI - the artificial emotional intelligence, Dmexco
[online article] last assessed the 21st of May, 2021, available at
[https://dmexco.com/stories/emotion-ai-the-artificial-emotional-
intelligence/#:~:text=Emotion%20AI%2C%20also%20known%20as,emoti
ve%20channels%20of%20human%2 0communication.]
Chourasia S., Tyagi A., Pandey S.M., Walia R.S., Murtaza Q. (2022)
Sustainability of Industry 6.0 in Global Perspective: Benefits and
Challenges, Mapan-Journal of Metrology Society of India (June 2022)
37(2):443-452, available at https://doi.org/10.1007/s12647-022-00541-w
Dana, L.-P., Salamzadeh, A. and Davis, C. (2023) Blue Ocean versus Red
Ocean Strategy [Preprint]. doi:10.4135/9781071905173.
Harvard Business Review (2019) On AI, Analytics, and the New Machine Age,
Harvard Business Publishing Corporation.
Herrmann, N. and Herrmann-Nehdi, A. (2015) The Whole brain business
book: Unlocking the power of whole brain thinking in organizations, teams
and individuals. New York u.a.: McGraw-Hill.
Herrmann, N. (1995) The creative brain. Lake Lure, NC: Ned Herrmann Group.
Hertzfeld E. (2021) Japan’s Henn na Hotel fires half its robot workforce, Hotel
Management [blog] available at
https://www.hotelmanagement.net/tech/japan-s-henn-na-hotel-fires-half-
its-robot-workforce, last accessed on August 21st, 2023
Huovinen,J., Kolesnik K., Eckstein T., Russel N., Maijala S., Savolainen T.,
Pitkänen P. (2021) Business Technology Standard: Version 4.5.1, Business
Technology forum [ebook], available at
[https://www.managebt.org/content//uploads/Business-Technology-
Standard-20210421.pdf]
Kim, W. and Mauborgne, R. (2017). Blue Ocean Shift: Beyond Competing. 1st
ed. New York: Hachette Book.
Nam K., Kim B.Y., Carnie B.W. (2018) Service Open Innovation; Design
Elements for the Food and Beverage Service Business, Journal of Open
Innovation Technology Market and Complexity · November 2018, Vol.4(53),
available at
https://www.researchgate.net/publication/328662677_Service_Open_Innov
ation_Design_Elements_for_the_Fo od_and_Beverage_Service_Business,
last accessed on August 22nd, 2023.
Oppy, Graham and David Dowe (2020) "The Turing Test", The Stanford
Encyclopedia of Philosophy (Winter 2020 Edition), Edward N. Zalta
(ed.), [online] available at
<https://plato.stanford.edu/archives/win2020/entries/turing-test/>.
Polo, E.F. and Weber, W. (2010) Competitive generic strategies evolution and
the importance of Michael
E. Porter, Revista de Gestão, 17(1), pp. 99–117. doi:10.5700/rege389.
Shao X., Kukkonen H.O. (2018) A Call for Research on Cost-Based Competitive
Advantage. Springer International Publishing AG, Persuasive 2018, LNCS
10809, pp. 3–15, 2018
Sigala, M., Rahimi R., Thelwall M. (2019) Big Data and Innovation in Tourism,
Travel, and Hospitality Managerial Approaches, Techniques, and Applications,
Springer.
Sliver D. et al. (2018) One Program to Rule Them All, Science, Vol.362, Issue
6412, 7th December 2018.
Students are required to follow online lectures and case studies and be prepared
by reading the given reading materials. Students are expected to actively watch
all online lectures and case studies.
We are always open for questions, discussions and suggestions of our students
through especially e-mail communication or if necessary by telephone.
Course objectives
• Detect and understand the stories within datasets and extract insights
from that data.
• Effectively present data visually to enhance audience comprehension of
findings and insights.
• Apply data visualization best practices to their work, including choosing
the right chart type for the situation and avoiding visualization
techniques that can mislead an audience.
• Act as a data-driven visual storyteller for optimal presentation of
trends, patterns and insights
• Effectively communicate insights about data in various formats,
including oral presentations, written reports and interactive
visualizations
• Prepare professional business reports and make effective client
presentations of their work
• Explain the importance of communication skills and competencies for
individuals who serve as data analysts
Main literature:
1. Storytelling with Data: A Data Visualization Guide for Business
Professionals by Cole Nussbaumer Knaflic
2. J. C. Van Horne, J. M. Wachowicz, Jr.Fundamentals of Corporate finance
(Prentice Hall),.
3. J. Berk, P. DeMarzo : Corporate finance. Pearson Education.
Additional literature:
1. Asquith, P., & Weiss, L. A. Lessons in corporate finance: A case studies
approach to financial tools, financial policies, and valuation. John Wiley & Sons.
2. Wahlen, J., Baginski, S., & Bradshaw, M. Financial reporting, financial
statement analysis and valuation. Nelson Education.
3. Corporate finance Raymond Am. Brooks, pearson
4. Corporate finance Sheridan Titman, Arthur aj. Keown and John d. Martin,
Pearson
SSBM web platform
Presentations, seminars and additional materials for class participation (case
studies, excel cases etc)